Butchers Arms in Herefordshire, County of

We thought we would take my mother out to celebrate her birthday, she doesn't have a great appetite so we thought the small plates would be ideal for her. Firstly the waiting staff were extremely helpful, cheerful and attentive, no problem with them. Unfortunately the food that was served was either cold or lukewarm, it was a quiet lunchtime so I do not understand how this can happen, apart from the food was prepped then left on the side in the kitchen? We had to send 2 of the dishes back and when it was brought back it looked like the garnish had been scrapped off and re-deep fat fried. I know they are small plates but £7.50 for 3 walnut sized arancini, £7.95 for 3 small pulled beef croquettes and £8.25 for about 6 very small chicken pieces is ludicrous. I've been in the catering trade for 30+ years and I know food costs and this is not value for money! Sadly I won't be returning but thank you to the waiting staff for trying to sort out the problems.

Absolutely top glass couid not fault it lovely clean rooms seriously hot water rooms very well heated. Good food young polish host asset to pub

We stayed here for one night and can only say it was absolutely superb. The staff were lovely and served us dinner even though we arrived after the kitchen had closed. The building is full of character and history and the service was highly recommended. I especially liked the bar as there were both hotel guests and friendly local customers there and it really made us feel part of the village. It is only a few minutes walk to Goodrich castle, which is well worth a visit. I loved this place and Will definitely return soon.

Great time with family and made so welcome and top food.

Always fantastic food & service clean and tidy