Burger King in Dover

I waited 1 hr and 20 minutes for the food and when it turned up both burgher and chips were cold

absolutely disgusted with service food picked up around 3 pm not delivered till 4.50 food cold

Efficient delivery. Food as ordered.

I’m very unhappy with my order,I checked how long my order was going to be as it stated the order would b with me around 16:25 then the time changed which I fully understand then at 1632 I checked and it stated my order was being prepared and the courier is at the restaurant,yet I did not receive the order until 1650,so it clearly shows that my food has been left in packaging 4 some time not freshly cooked just before it left the restaurant,all of it was cold, please can u get in contact with me

Drink missing and food cold, not happy.

My food was fine but anyone who has deliveries on route expect them to be cold. The guy had 4 other orders in his bag and mine wasnt particularly hot. I didnt think the drivers could pick more than 1 order up at a time. Now i get why foods cold a lot

food was cold, items missing, still waiting for a refund !!

Not the first time that delivery has been missing an item, this time it is missing a drink

my order never got delivered, and I didn't get called to say that my order was there.

no tomato requested on a chicken burger and it was smothered in it do inedible

Really poor , food frozen as it has the cold drinks in the bag

Food was hot tasty and we would order again from here

Ordered a chocolate shake and a vanilla, got two vanilla

Never arrived order code was not used clearly as didn't not arrive

Very poor, no sausage patty with whopper patty instead hasbrown been there for ages , cold and dry never again I want my money back

Frozen Fanta only filled to lower line (again!) making it less than half full. Bit poor for nearly 4 quid!

Part of the order was wrong. Food cold and no free item despite spending over £25.

The food and staff were amazing

We were waiting nearly two hours for the food. The food turned up cold I am fuming.

half a cup of milkshake and cold burger

Saying he didn’t know where we lived

Served in less than 3 minutes after ordering! Warm welcome from the staff. perfect 😉

Great welcome! The waiter told us “thank you” and “bon appetit” with a smile in French! I recommend! Burger King Saint James Dover

Very good restaurant, staff very nice 👍👍👍👍

Due to the delivery driver gave me my order and then asked for proof of order while my food got cold with the delivery drivers back chat unprofessional rudeness in this time my meal was cold and unsatisfactory

food arrived hot an the delivery guy was polite and chill

19:00 in a Saturday and you can’t sit to eat in? Must be a joke of service… Not fit for purpose…

Food was delicios, I was served in time

Always going in with pleasure!The people working there they are very nice and polite, always there to help if you need!Food never been disappointed. Highly recommended🥰

Had breakfast this morning, very tasty and hot. Really clean especially the toilets. Will come back again.

Food is always hot tasty and delicious

got order horribly wrong, didn't add both portions of chips, missing halloumi fries, but gave us double of another item

Missin food all 4 is missing I am nit happy with my order

Good hygiene. Nice employees, the boss was super nice

Very clean, good service and nice employees

Service very nice and kind. Food was great. I will come back

So far the best burgerking I visitet

Food was very good service very nice

food marked as deliverd but didn't come

Very clean and staff are super friendly.

Have they never heard of "cleaning tables" here? What a mess!!

We went for breakfast. The service is fast and polite, there are not many people there.

Took a breakfast. Was very nice.

All good just forgot the bbq sauce we paid 30p for

I have been to this burger king a few times now I have to say it's the best in the area The staff are always very friendly but most of all the store is always clean I will definitely be coming back in the future

Hot and fresh whooper and hot chilli ckn fries was yummy

Ordered two burgers, got 1 and they were unreachable when I tried to contact them to deliver the second one

absolutely disgraceful food was cold and nearly all the order was missing happened last time gave them a second chance never again one would think more attention would be paid to orders over £ 50 it gives this app a bad reputation not to mention that of burger king don't waste your time or money on this place .

Food was delicious, staff was friendly and very helpful

The Service was quick and the food was hot. Tables were clean and staff even offered to bring food over to the table.

Staff are polite. Service was quick food was great

There is plenty of different burgers and sides to choose from & staff were helpful by bringing food over to the table

Clean & tidy restaurant. Food was hot and delicious

Food was great, staff was very helpful

First time I have ever complained, chips are stone cold and I paid for 2 spicy mayo, there were none in the bag, it’s as if it to hard to read the order

no bacon on the cheese and bacon loaded fries, just warm enough to eat, first time this as happened thou

Obviously find it difficult to make an order correctly. Double Whopper...only one burger. Asked for no cheese, no lettuce, and no bacon. Lettuce cheese and bacon all on. Foid was cold.

The courier rung the wrong buzzer annoying my neighbours which made them annoyed with me THEY DIDN’T LOOK AT THE NUMBERS NEXT TO THE BUZZER!

your delivery driver was completely useless. I got a phone call to ask me to come downstairs to collect my order but the delivery guy wasn't at either doors of my block of flats. I'm assuming that he was expecting me to walk around the carpark to find him. he did eventually come to the door. next time it would be helpful if he was waiting at the door rather than expecting me to try to find him in a large car park. I'm not impressed

Driver left restaurant and sat idle for 15 mins, laughed in my face when i said my food was cold. Disgusting please sack the driver i have his number plate and a picture of him

Although the food was fine, I asked for some salt sachets to be included and they weren’t (again), and they put in ordinary Coke instead of Coke Zero. They also insist on putting the drink bottle in the same package as the food which means that it’s warmed up by the time it arrives. They’re just small things, but it could make things better.

This was a £ 50 order delivered which was wrong with over £ 11 of the order missing, drove to restaurant as no number to call who then said they would re do the order they didn't they gave us back the same food plus what was missing and a tub of ice cream for the inconvenience food was cold needless to say I will not be spending £ 50 on an order from here again .

Absolute joke...customer service zero. Can not order at counter have to use machines that are not capable of removing items from burgers. Talk to staff total waste of time. They say to go to counter and tell them what you really want after you have ordered something you don't want. We walked out disgusted will never go back again.

Order food to eat in the restaurant however they closed off the area for tables, so couldn’t eat in as they were to worried about cleaning up the area so ended up having to go outside on a bench. So much being a sit in Restaurant,

delivered the wrong food and driver would not return the food

food was cold, drinks were warm and sauces missing

£50 order and they forgot 4 items! The drinks are warm. Will NOT order again

Restaurant always listens to notes added which is fab and delivery driver was so nice and friendly, good experience all round

food was a bit cold and our drinks were missing. Submitted a refund request

Missing items but apparently that's just eats problem.

great order. hot food and good service

Arrived at 815 and it was closed despite door saying 10 then member of staff just waving her finger saying no. There should have at least been a note on the door. Poor customer service

Got very bad FOOD POISONING from a burger and chilli cheese balls yesterday (06/08/2024). Abdominal cramps and diarrhoea through the night and all day after. It was the only food I consumed that day, so there's no doubt as to the source of the poisoning. My fault, I guess, for not leaving after seeing the filthy floor, tables and seats...

Unfortunately, the food was cold.

Portion of chips for kids meal were missing and it wasn’t very warm

Fanta frozen slushy was only half full. It wasnt melted and arrived fine it just wasnt filled up properly. Not impressed

food was stone cold and ended up in the bin nearly 50 quid in food because driver claims "just eat" gave him 3 other deliveries en route. absoulutly abysmal now had to bin food because just eat allow drivers to collect more then one order at a time!!!! shouldnt be allowed !

Delivery time kept getting later and the food was lukewarm warm

Arrived intact & hot. A tasty burger.

Why can’t we rate delivery drivers ? ⭐️

I didn’t get the second hamburger at all and half of a frozen drink order was late too

Burger was carelessly pressed together. The Coke didn't taste good from the machine. Hardly any carbonation. This Burger King is a disgrace :-/

Food was cold and I paid £2.49 for ice cream and never received it

Order wasn’t correct. Asked for bacon ceaser chips and got half a portion of normal chips. Whopper had pickles when asked for none.

Spent £64 and was missing a whole meal

didnt turn up after saying it had been delivered

Flavorless lukewarm burgers, onion rings hard,cheese bite taste like soap and hot cold drinks. The only ok thing were the nuggets and dorito fries. This is the last time i order from Dover burger king its always abit naff. The one in folkestone is better.

Lovely food always piping hot good customer service

have not received any food but been billed for it, the driver rang very rudely an said wrong address when clearly its not so very unhappy an out of pocket

food was not very hot considering it only traveled from st james park to the western docks. drink was warm too, when are they going to start keeping their bottled drinks in a cooler???

I'm sure no fault of the driver. Burger King is absolutely ridiculous, I wish they would cancel orders rather than send out cold food 45 minutes late. I ordered at 12:15pm and the food arrived and 1:40pm Dover Burger King needs to shut down they're absolutely useless.

Burger was solid, chips were a bit dry but overall decent

Not arrived days been delivered I am fuming

Not sure if this was a dodgy Just Eat delivery person . Order failed to arrive but said delivered on app 20 Mins ago from this post ! There is NO phone number to contact the Burger King Dover on either Just Eat OR Google Maps ! So good luck with that if your orders missing , unreasonably late OR NEVER arrived ! Learn guys

Order left BK at 17.45 ! ORDER NEVER ARRIVED ( JUST EAT) dodgy employee !

food turned up half cold the burgers looked like someone throw them together the drink I paid 3.79 for only come half full.

Impossible to eat on site at 7 p.m., forced to take away despite an empty room!! Never seen that!! Instead, go to McDonald’s not too far away!

Not a fan of ordering from a screen, takes longer imo. Surly staff. Meal for two cost 26 quid! Not exactly value for money with zero service.

19:20 now, been there as is closed, well open but not eat in. Now we will going at the Cinema after that so were we are going to seat? Delivery only at 19:20 on a Friday night? At list disappointed, luckily enough there are others shops in the area that knows how to run a business

I didn't receive the drinks or the cheese bites to my order