Burger King in Dover

Poor service, staff unhelpful and not interested in serving, more interested in chatting and hiding in the office, was a joke. Also a grubby looking restaurant, slow food service, will not be returning.

first time trying burger king, food was great.

the delivery man was very polite and good was still piping hot on delivery overall very happy 😁

Delicious as always. Friendly staff, clean restaurant.

Great service, hot food. Clean restaurant.

Food was cold when it eventually arrived, was told it would be with me at 13.40 but turned up at 14.10. I noticed when tracking my order it was being taken on a tour of Dover before it came to me

great customer service and staff looks happier

Food was great but took much longer than the scheduled delivery time - disappointing really

On time. Warm food. Friendly delivery.

food stone cold, delivery driver rude

Food was actually awful. Stale chilli cheese bites. Burger was dripping fat. The only decent thing was the chips which arrived warm!

Food took a while to arrive. Food wasn’t hot at all and we didn’t enjoy it. The peppercorn Angus burger was disappointing. I won’t be ordering again.

The Service was quick and the food was hot. Tables were clean and staff even offered to bring food over to the table.

Clean & tidy restaurant. Food was hot and delicious

Polite & friendly staff. Always happy to help

The food is good, cleaning is fine, smiling staff

Missing my drink and food was late and cold

driver kept going to the wrong destination

Been there today after a while, the direct competitor will have to give up, cannot compare. Burgers are amazing and chips, just look at the picture 😁

try not sending out multiple orders which give the cold drink time to make the hot food cold and the once cold drink warm common sense

Toilets were in a bad state, but other than that, standard quality of fast food as expected.

Absolutely stone cold will never order again waste of £27

Polite service bye staff. Food on time wasn’t waiting. Good service over all

There was a customer that was told he wasn’t being served due to his attitude towards the manager that was controlling the situation and I felt this is unacceptable for this establishment. The manger controlled the situation very well she was very calm and kindly explained to the customer on why he wasn’t served so well done to the female manager. I think the lady’s name was Emma.

Friendly and helpful staff, clean eating area and great food.

Ordered in burgers and chips were lukewarm so it was thrown in the trash this is absolutely disgusting 🤮I sense food poisoning in someone’s immediate future, certainly not returning to this disgraceful place

No chips with the order missing 4 lots of chips just a joke and then hardly anything to be done in the moment ordered a family bundle to have no chips for the whole family kids going without

Perfect thank you great food fast delivery

Pleasant courier. Came quick and warm. Would happily recommend

Ordered 2 lots of cheesy bacon fries and paid for on receipt and not arrived. Cold 3rd time running

Late cold food, strawberry frozen Fanta undrinkable and just over half full (I have pictures to prove) exact same thing happened previous order

Food stone cold, missing a frozen drink that was paid for and no chicken nuggets also paid for, chips not salted, no ketchup, absolutey nothing my child wanted, total waste of 40 quid, pathetic burger king, pathetic.

food was like it came out the fridge

Delivery time kept changing all food is cold

The driver was polite and respectful and gave a good service!

They moved the delivery time back 3 times and then the food was stone cold

Good for Dungeness mukbang food was 80 miles per hour 👍

Yet again the order messed up can’t seem to read the order and double check before it goes out

Just brought 2 kids meal the food was good but no crown was in it so my 50 year old son kicking off

Ordered a kids cheese burger meal, no cheese on burger and wrong milkshake sent, food was cold too

The time kept being repeated pushed back so I had my bath and the delivery person couldn’t give me a chance to get out the bath and down the stairs it’s not my fault I had a bath the time was repeatedly pushed back for delivery

The drink bottle was missing, and I’d asked for extra salt sachets which weren’t included, fries were hard, burger patties were dry.

This issue really needs to get sorted out. It's completely put us of our dinner. I pay for the food to come hot. Not cold and it surely isn't the first time that this has happened. Not happy at all.

Cold and more than half items missing

5 stars to courier. Lovely and polite and he shut the gate to keep the dog safe 🥰

Have to say this was probably the best Burger King I’ve ever had! Me and my wife both had a lovely meal here the burgers we lovely and the staff were nice and didn’t mess up our order which seems to happen in every fast food restaurant we have visited over the last year, we very rarely get fast food because we are always left disappointed but tonight we had a lovely meal! It was actually perfect! Definitely going to want to go back to that restaurant again! Good staff great food ⭐️⭐️⭐️⭐️⭐️

Really good. Main was really helpful

The Onion rings. We're like there were a day old. Unlike they were reheated.

22.50 9th January Despite arriving 10 minutes before closing, the ladies were delightful. They made me welcome. The food was fresh and tasty

Burgers and fries, nuggets and onion rings all stone cold only the cheese bites were lukewarm warm.

Very polite gentleman handing over food still hot & orders correct, Very nice delivery man listened to my instructions I left so thank you for my food delivery man & chefs.

did not receive my order terrible service

Wow super fast delivery thank you

The fastest delivery ever the food was piping hot and super fresh definitely one of the best food outlets

Food was cold onion rings cold chillie cheese bites lukewarm. One burger cold left it very disappointed always in the past been good. Chips didn't seemed cool properly.

I am unhappy with how long it to deliver my food I thought this would not be an issue.... thank you

I went there last night and this morning to eat good burgers with fries and a coke and this morning a good burger with a cappuccino before taking my boat

Very good food , very clean , very kind staff

missed off my free chilled and cheese balls

Not delivered. Never knocked on door even. Lieing driver now says delivered. I order 4 times a week . They cant get it right. Stolen like £34!

I bought the Angus meal and I did not receive my coke zero

milkshake missing, not impressed

Food was delicious, staff was friendly and very helpful

So I was a little shocked to see the staff just standing around gazing into space and the place could have done with a clean, food came out fast and hot just a shame the place wasn’t clean.

Didn't sit inside but it's good nevertheless

time slipped a bit but only 5 mins still great service, and best burgers

Food cold. only 6 onion rings when 9 ordered!!

absolutely disgusted with service food picked up around 3 pm not delivered till 4.50 food cold

I waited 1 hr and 20 minutes for the food and when it turned up both burgher and chips were cold

Efficient delivery. Food as ordered.

The food was delicious, staff friendly. Will come back for sure

I’m very unhappy with my order,I checked how long my order was going to be as it stated the order would b with me around 16:25 then the time changed which I fully understand then at 1632 I checked and it stated my order was being prepared and the courier is at the restaurant,yet I did not receive the order until 1650,so it clearly shows that my food has been left in packaging 4 some time not freshly cooked just before it left the restaurant,all of it was cold, please can u get in contact with me

Drink missing and food cold, not happy.

Fantastic service and overall brilliant.

Usual decent burger king restaurant. Always better than McDonald's in my opinion

food was cold, items missing, still waiting for a refund !!

My food was fine but anyone who has deliveries on route expect them to be cold. The guy had 4 other orders in his bag and mine wasnt particularly hot. I didnt think the drivers could pick more than 1 order up at a time. Now i get why foods cold a lot

Not the first time that delivery has been missing an item, this time it is missing a drink

my order never got delivered, and I didn't get called to say that my order was there.

Really poor , food frozen as it has the cold drinks in the bag

no tomato requested on a chicken burger and it was smothered in it do inedible

Food was hot tasty and we would order again from here

Ordered a chocolate shake and a vanilla, got two vanilla

Never arrived order code was not used clearly as didn't not arrive

Very poor, no sausage patty with whopper patty instead hasbrown been there for ages , cold and dry never again I want my money back

Part of the order was wrong. Food cold and no free item despite spending over £25.

Frozen Fanta only filled to lower line (again!) making it less than half full. Bit poor for nearly 4 quid!

The food and staff were amazing

We were waiting nearly two hours for the food. The food turned up cold I am fuming.

half a cup of milkshake and cold burger

Saying he didn’t know where we lived

Served in less than 3 minutes after ordering! Warm welcome from the staff. perfect 😉

Great welcome! The waiter told us “thank you” and “bon appetit” with a smile in French! I recommend! Burger King Saint James Dover

Very good restaurant, staff very nice 👍👍👍👍

Due to the delivery driver gave me my order and then asked for proof of order while my food got cold with the delivery drivers back chat unprofessional rudeness in this time my meal was cold and unsatisfactory

food arrived hot an the delivery guy was polite and chill

19:00 in a Saturday and you can’t sit to eat in? Must be a joke of service… Not fit for purpose…

Always going in with pleasure!The people working there they are very nice and polite, always there to help if you need!Food never been disappointed. Highly recommended🥰

Had breakfast this morning, very tasty and hot. Really clean especially the toilets. Will come back again.

Food is always hot tasty and delicious