GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 510 opinions finded in 2 websites

site_photo4

Nº 393 in 444 in Dover

Nº 109 of 119 Other cuisines in Dover

CUSTOMERS TALK ABOUT DISHES WITH..sandwichsalad

comment_iconOpinions

Was in here on Saturday 19 October 2024 at about 4.30 ish, with my autistic step daughter, and all of the guys working were absolutely brilliant. They answered her many questions ranging from whether or not they get free subway while they are working to what are olives like. I regularly use this branch of subway and having bought the same food as we usually get at a different branch, both myself and my partner agreed that the quality of the food from this branch is much better. Thank you again guys

site_logo

Dog Rogers . 2024-10-21

MORE AT Google

Well I don't know what the other reviews are about, Leah was bloody lovely! Made sure to say welcome I'll be right with you whilst she served other customers. Was super friendly and chatty. Really makes the atmosphere of the place. Whatever franchisee owns this place, at least get her a treat because you definitely don't do pay rises 🤣

site_logo

Elena Rose Blackburn . 2024-09-12

MORE AT Google

The server was extremely rude and made it very clear he did not want to be there. As seen by the attached photo, the food portions provided by this restaurant is ridiculous. The photo was taken once we’d left the restaurant and went to enjoy our waffle fries…not that there was were many to enjoy (the photo was taken before any fries were eaten). Avoid at all costs, a complete waste of money

site_logo

Holly Warr . 2024-08-27

MORE AT Google

Well the woman was serving the man in front of us and then starting saying "he's in the toilet, I'll get to you when I can" then when she was serving us "I think he's just sitting on his phone in there". Then when this other server came back she said that to him in front of a few customers. Then a conversation about faeces began... After this the guy then started mimicking the timer for the oven...every time it went off, one customer looked very mad. Tbf food was fine but it's the managers fault for not being present. This amount of unprofessional behaviour just silly

site_logo

Morgan Dixon . 2024-08-23

MORE AT Google

Don’t know if this has changed hands recently but the service and quality has dropped considerably. Air conditioning no longer being turned on which makes it far too hot to sit in. 2 foreign guys serving today , couldn’t really understand me nor I them. The bread seemed overly dry and hard, baked too long? Made worse by the Drinks machine broken & bottled drinks pretty much out of stock. Only one flavour of crisps on shelf. Think I’ll start going to a different one from now on!

site_logo

marc combes . 2024-08-18

MORE AT Google

It's probably the dirtiest subway I've ever been in, only stop there if you are dying of hunger or thirst.

site_logo

jamesmaynard78 Maynard . 2024-08-14

MORE AT Google

I went to subway to try some new stuff which people have been pleasuring themselves about, so thought I’d give it ago! Went for the might footlong cookie, which looked orgasmic! The sandwich and now new cookie artist whacks out her 12 INCH into the oven, then shortly after served me my Cookie. Get to the van to find out it’s only 10 INCHES! Either she’s cooked it too much or had a slice herself. Overall absolutely bang tidy but needed the extra 2 INCHES to finish the job off

site_logo

Charlie A . 2024-08-13

MORE AT TripAdvisor

Don't order from them !! Took over 2 hrs to deliver. Not the first time we have had a problem . Won't bother again !

site_logo

Leo . 2024-07-28

MORE AT Google

Food was ok but the staff were very rude and lacking in general social skills. Ordered a kids meal and repeatedly asked for the sides that are included, the member of staff just said they didn’t have anything and didn’t help at all. All of this was after paying for the food, we only realised half was missing when checking the food on the way out. When going back they just told us that the digital screen advertising the meal deal was wrong and they didn’t have the bits. Not so much a problem that they didn’t have the bits in but they should have mentioned it when ordering. Overall very badly presented staff not in uniform and it seemed like everything we asked for was a chore/ problem. Staff training seems like it’s very much needed for dealing with customers.

site_logo

Daniel Crine . 2024-07-28

MORE AT Google

Ordered a 6” sub then was given a foot long. Not interested in changing it so felt obligated to have it. Then wouldn’t allow salad in it as it was a special! To top it all on unwrapping it it wasn’t cut in half. Also ordered a salad bowl - no offer to heat the bacon & chicken & when paying was told they had no knifes & forks & was given a wooden spoon instead! Couldn’t eat it had to save it for later. If I’d known this at the ordering stage I would have chosen something else! Won’t be using this subway again - it used to be really good here but has obviously changed hands again. Absolutely appalling

site_logo

Anita S . 2024-06-25

MORE AT TripAdvisor

Menu seems confusing to the staff . Ordered a meal deal but was individually charged for each item. Costing a higher amount . It was alot of effort to get a refund . Shame.

site_logo

Tony Betts . 2024-06-21

MORE AT Google

Very helpful and polite. Good service and lovely subway. Miss a subway, this is nearest too me . Very Happy with my food

site_logo

Lincey Matthews . 2024-06-20

MORE AT Google

I regularly pop in here to grab a cheeky subway dinner for me and my other half and I have never been disappointed with my order. This evening I was served by Dylan / Dillon, really nice guy and really helpful. He reminded me to use my app as well so I got my points and got 50% off my subway. Had a nice chat will Dylan / Dillon while he was preparing my order and was really pleased with my customer journey from ordering the food to actually eating it.

site_logo

Dog R . 2024-06-11

MORE AT TripAdvisor

Staff always happy and make there food perfectly how I like it. Plenty parking space ..plenty space to sit and eat

site_logo

JASON Costa . 2024-05-24

MORE AT Google

Anytime again...it tasted great...very friendly staff.

site_logo

Norbert Smerat . 2024-05-24

MORE AT Google

Love a Subway and this is a nice one.

site_logo

Jonathan Groves . 2024-05-20

MORE AT Google

great customer service with very friendly staff, would definitely recommend!

site_logo

risha luggah . 2024-04-28

MORE AT Google

I thought the Elizabeth line was the pinnacle of a subway…until I came here. Amazing staff and the munch was booming off into the next galaxy. Recommend highly!

site_logo

Harry . 2024-04-28

MORE AT Google

Overall wonderful subway experience! Food came swiftly and it was definitely clean. Probably the best subway I’ve ever been to! Would highly recommend!!

site_logo

John Kasasa . 2024-04-28

MORE AT Google

Having ordered online and visited the location, no complaints. Ordering was quick and simple, location was spotless and the food was great.

site_logo

Ellis . 2024-04-28

MORE AT Google

Great service every time I come here!! Amazing good and a lovely atmosphere

site_logo

favour orija . 2024-04-28

MORE AT Google

Really happy with the customer service

site_logo

Gail Lamptey . 2024-04-28

MORE AT Google

Best Subway i’ve ever had to be honest

site_logo

Ola . 2024-04-28

MORE AT Google

Great food, friendly atmosphere and fantastic service!

site_logo

elizabeth a . 2024-04-28

MORE AT Google

The staff here are always making sure that the store is clean and the food is fresh. Definitely one of the best Subways I've been to.

site_logo

Gabriel Oladunjoye . 2024-04-28

MORE AT Google

Not often I visit a branch as clean and orderly as this one, top notch hygiene. Kudos to its hospitality as well, each customer was treated like royalty.

site_logo

Timi Macaulay . 2024-04-28

MORE AT Google

very hygienic place with friendly staff and very delicious food🤗

site_logo

Taliyah . 2024-04-28

MORE AT Google

Great experience, my food arrived very quick but did not shy away in terms of standards as the order tasted delicious and fresh. Would recommend to anyone

site_logo

Rokas Kancauskis . 2024-04-27

MORE AT Google

I have no complaints about anything, enjoyed my time

site_logo

YGC15 . 2024-04-27

MORE AT Google

Amazing customer service, friendly staff and fresh food. Well recommended

site_logo

Aman . 2024-04-27

MORE AT Google

Absolutely fantastic! Ordering online is a breeze, delivery is prompt, and the food arrives fresh and tasty every time. A definite winner in my book

site_logo

John Falvey . 2024-04-25

MORE AT Google

One of the best subways I've been to. The staff are friendly and they actually get my orders correct. Plus the store definitely one of the cleaner ones.

site_logo

Brandon Paterson (Brandon) . 2024-04-25

MORE AT Google

New franchisee... New staff... All smiling and friendly and despite their being an IT issue with card reader they were very professional and patient. Will be back

site_logo

Richard Cross . 2024-03-27

MORE AT Google

Placed an order through UberEats. 1 minute later the order gets cancelled. The reason that was given was apparently I phoned them up and cancelled the order myself. LIES!! I assumed this may have been a mistake so I reordered and the same thing happens. The app shows that I have been charged both times as apparently they had already started on the order. Considering they cancelled within 1 minute I very much doubt that! Absolute liars and they couldn’t even be bothered to ring me to explain why they cancelled my order. Just took my money and left me hungry😅😂 luckily got my money back through Ubers and ordered from somewhere else but definitely won’t be ordering from here again!

site_logo

Yasmine Beverley . 2024-03-03

MORE AT Google

16/jan-16:15. Unprofessional staff.

site_logo

Amin H . 2024-01-16

MORE AT Google

Dirty eating area and I refuse to eat in after attempting to wash my hands in the w.c. No soap

site_logo

Danny . 2023-12-20

MORE AT Google

Dirty, lack of produce, untrained staff and terrible facilities. 3 staff in an empty restaurant, food on the floor and tables. Half the salad was empty and 2 bottle of drink in 2 fridges. Very messy work surfaces and food safety standards must not apply here. Will not dine here again and if you order online I would avoid at all costs!!! Especially if it was the same team in today.

site_logo

Chris Davis . 2023-12-03

MORE AT Google

DO NOT order from them on Just Eat. Ordered food which was never delivered ( even though they marked it as delivered) trying to get refund off of Just Eat. And they would not answer their phone,tried 40 times and they will not pick up. Terrible service

site_logo

Sarah Barkley-Smith . 2023-12-02

MORE AT Google

The little woman thinks she owns the food,never been to a subway and told i cant have what salad i want and i cant have sauce either.seems too power hungry she does

site_logo

Kerry Burlton . 2023-11-26

MORE AT Google

Just arrived - the man behind the counter was a right state with all stuff in his beard. Looked really unclean. Then he refused to serve me because he was stocktaking.

site_logo

George Evans . 2023-11-07

MORE AT Google

Half the menu missing and attitude from staff when I questioned it worst subway I've ever been to

site_logo

Steve Brosnan . 2023-10-20

MORE AT Google

Quick service, lots of parking.

site_logo

russell merriman . 2023-10-19

MORE AT Google

Good fast efficient tasty reasonably priced

site_logo

Pat Speller . 2023-10-16

MORE AT Google

Team members were polite quick at making the food and a real asset to subway was there at midday today. The staff were amazing sadly I didn't take there names

site_logo

Vish Naick . 2023-09-27

MORE AT Google

Shocking service, had hardly any food and was dirty. Was charged an extra sandwich and when I asked for a refund the lady behind the till told the man they couldn’t do the refund which he then said they have to give me one. She told me I would have to wait a week to get the refund by card so she gave me cash instead which was in all in 50p. Wouldn’t recommend

site_logo

charlotte . 2023-09-23

MORE AT Google

very dirty no fillings and 3 staff with no clue 😕

site_logo

Jane Clark . 2023-09-23

MORE AT Google

The man i was served by looked high and smelt of weed. Our cookies were soggy, one of my fiances meatballs were frozen, the packaging reeked of weed and made our meal unenjoyable and sick from the smell, and the paper was cut with the bread so we could taste a little paper in the middle of our sub's. Usually we get food from here and its alright but this high employee clearly doesn't care about his job enough to not smoke weed before serving customers.

site_logo

Teacup Gurl . 2023-09-01

MORE AT Google

Fly infested, left over bread , no coffee part of the meal deal

site_logo

Murray In The Mix . 2023-08-24

MORE AT Google

Subway Do everyone a favour and delete Just Eats from your website because it’s obvious you don’t use the app. You have no drivers so why keep it around, you guys are just sitting there accepting orders and then cancelling them but still offering delivery.Whyyyyyyyyyyyyyyyyyyyyy

site_logo

David Janse Van Rensburg . 2023-08-23

MORE AT Google

Usually like subway but very poor service here. Ordered nachos, unasked was given sharing size so could not use subway points to pay for them as intended. Poor service and underhanded upselling probably because so quiet. To add insult to injury the nachos were not even hot and cheese unmelted!

site_logo

Fergus Presswell . 2023-08-13

MORE AT Google

This looks like a business ready to close. Unbelievably filthy floor with food all over it. Rap music coming from the back room with explicit lyrics blaring over the counter. The two guys at the counter couldn't have cared less. Certain items not available. Shocking, and quite sad. Won't be back

site_logo

Jim l . 2023-08-11

MORE AT Google

Couldn't say too much and be nice. Slow attendance. Card machines don't work and have bad hygienic. No one cleaned the tables. My boyfriend said the toilets were disgusting very, very disgusting, so he suggested to me to use the bathroom in the service area . Imagine how messy was that situation.

site_logo

Gabriela Muriel . 2023-08-07

MORE AT Google

If i could give this subway a 0 star i would. Firstly was cash only (not the first time i have been and card machine wasnt working) It was filthy food all ober the floor tables were filthy it was so quiet and from what i saw 3 members of staff doing nothing. They had no gluten free bread. And no foot long bread only had 4 6 inchs left this was 2 oclock on a saturday and a subway has no bread. Laughable. Even the meats in the trays just looked filthy cheese all on the sides some meats all mixed up just a mess!

site_logo

Adele Harrison . 2023-08-05

MORE AT Google

Absolutely shocking service waited to be served at 13:50 along with 5 other people just to be told that they can't serve anyone else until 14:30 because a member of staff just walked out even though they had 2 young girls already. The last time we went it was the manager on his own he managed perfectly well serving everyone. So in the space of that conversation in total they lost 11 paying customers unbelievable

site_logo

sat1377 . 2023-08-02

MORE AT Google

The place was completely empty 6.30 on a sat evening. Stopped on the way back from seeing family as they sell gluten free bread. Car park looked like a dodgy part of London u wouldn't want your kids hanging out in😬 (needs some work). First thing when when we were greeted inside (apart from it was lovely and clean) 'sorry there dining service has now ended'. Not a sole in there, creepy, didn't need to sit down anyway so that's fine. The 2 staff working were excellent and knew exactly the fine details that go into dealing with an allergy customers anti-contamination process. The 1 awful thing that these 2 faced, they were forced to power on through the fact that there was barely enough ingredients to rustle any sort of sandwich together, let alone one with a long name!! Sauce? Yeah, you'd be lucky. Such a shame, a large outlet in a great location with staff that actually like their jobs. Common Subway pull your finger out

site_logo

Jennifer Berry . 2023-07-19

MORE AT Google

Spotless inside. Food very good as always. It was slightly more expensive than I expected, but free drink refills was a bonus.

site_logo

Ray Burman . 2023-07-06

MORE AT Google

The last two times i have visited, it took way too long to get my food, both times, because of new trainees. I get that people need training if they are new, but they need more support from refular staff.

site_logo

Rob Gardner . 2023-07-02

MORE AT Google

Now convinced, I don't like Subway. Walked out.

site_logo

Mike W . 2023-04-08

MORE AT Google

What would you expect from Subway, accept the staff here are friendly .

site_logo

Lee Davis . 2023-03-26

MORE AT Google

Really SLOW service and toilets out of order. Could do with a deep clean!

site_logo

Claire Yellow . 2023-02-15

MORE AT Google

This has to have been the worst visit to Subway I've ever experienced. We were in a small queue of around 5 in front. It took at least 20 minutes to be served, as staff were just chatting to each other, or friends in queue. This was around 1pm. A member of staff was putting fresh food refills on top of old, including salads and meat. As we got served, one staff member told the first server making the food to go for a cigarette. By this time the queue had trippled. He had the sense to say "no, I'll get the queue down first". One member of staff stood around, whilst the others served. The place was disgusting. The tables hadn't been cleaned, nor had the toilets. No wonder I say 3 couples walk out without purchasing anything. There was no excuse, as they weren't even taking on any orders from external food apps.

site_logo

Jon Comerford . 2023-02-12

MORE AT Google

Great tasty food, friendly staff, all clean and tidy

site_logo

mark cutts . 2023-02-10

MORE AT Google

Nice clean Subway, helpful staff 👍

site_logo

John Fish . 2023-02-03

MORE AT Google

Not a bad Subway, if you like Subway.

site_logo

David O'Brien . 2023-01-22

MORE AT Google

Wasn't very busy but very clean, nice friendly staff,and food was really hot and good

site_logo

Carole Buddle . 2022-12-06

MORE AT Google

Told staff that my son can only have vegan cheese over and over again yet she still put normal cheese on his sandwich and looked annoyed when they had to make it again they shut really listen to customers!

site_logo

craig halcoop . 2022-11-01

MORE AT Google

Served by a young lad who was training to be a bricklayer and he was a great lad. 👍

site_logo

Stu Turley . 2022-10-21

MORE AT Google

Great Sandwiches but ridiculously slow. The wait took so long almost walked out. Sorry 😐 but subway you need to employ more staff.

site_logo

Eleanor Coveney . 2022-10-11

MORE AT Google

I really love the fresh Italian read rolls from subway,

site_logo

Mark Kennett . 2022-08-27

MORE AT Google

It was a great meal I thoroughly enjoyed it in the coffee is delicious!

site_logo

Driverless Bus . 2022-07-26

MORE AT Google

Young lad working there on 23rd of June very unpleasant and rude

site_logo

M J . 2022-07-23

MORE AT Google

Great Subway, easy eat in and take away, good food that's worth purchasing.

site_logo

GasMaskMan . 2022-07-10

MORE AT Google

Always nice always friendly staff

site_logo

JAMES HANNAFORD . 2022-05-28

MORE AT Google

The young lad that served us was quite rude when we asked for wedges and nacho chicken bites. Staff should ask if we want anything else WHILST the subs are toasting, rather than grilling us about what to do next time we come in.

site_logo

Otis . 2022-05-26

MORE AT Google

Had a hot chocolate there. It was very nice.

site_logo

Kathy Fairweather . 2022-04-03

MORE AT Google

Friendly staff. Nice food. Only let down is they don't seem to have a rubb8sh bin in there outdoor seating area yet...

site_logo

samantha broadhurst . 2022-03-28

MORE AT Google

Always good. Sometimes have to queue a short while (think they could use some more staff!) but otherwise, never had a bad meal here. Food is always good and fresh. Plenty of free parking at the rear.

site_logo

Richard Dawe . 2022-02-27

MORE AT Google

Great service from lovely staff, who incidentally keep the cafe extremely clean. Thanks guys

site_logo

Verna French . 2022-02-22

MORE AT Google

Nice selection of food. Polite staff.

site_logo

Z K . 2022-01-20

MORE AT Google

Ist visit to a subway outlet, covid restrictions well applied, food very tasty and value for money. Highly recommended

site_logo

David Lynch . 2022-01-12

MORE AT Google

Tiger Bread Chicken Tikka was spot on

site_logo

SonicXCII . 2021-12-29

MORE AT Google

Excellent freshness and service.

site_logo

Michelle Masters . 2021-09-25

MORE AT Google

My regular go to place for a Sub. Great staff 5*

site_logo

Jake B . 2021-09-12

MORE AT Google

Very friendly staff and very clean restaurant.

site_logo

Robert Baldock . 2021-08-30

MORE AT Google

Clean and tidy but staff seriously need to learn to wear a smile.

site_logo

stephanie sinclaire . 2021-08-15

MORE AT Google

Excellent service excellent food

site_logo

Adrian Ruffles . 2021-08-15

MORE AT Google

Good customer service, friendly staff and tasty food

site_logo

Rachel Plumb . 2021-08-10

MORE AT Google

Fast service. Just a very normal subway experience

site_logo

Matthew Wilson . 2021-08-06

MORE AT Google

A conveniently situated Subway with a good sized restaurant next to the petrol station

site_logo

Graham Miller . 2021-08-04

MORE AT Google

Very well maintained Subway with ample parking space and friendly staff.

site_logo

Syed Imad . 2021-07-30

MORE AT Google

Always polite and quick service

site_logo

Jennifer Raines . 2021-07-27

MORE AT Google

Restaurant advertises closing time of 8pm on door but is closed for service and cleaning down at 7.45

site_logo

VS GAMEING \real life nerf . 2021-07-15

MORE AT Google

Very nice and clean staff always happy and helpful

site_logo

Brownowl71 1 . 2021-07-09

MORE AT Google

Only italian rolls available which were very dry and so hard at the end it wasn't edible. Also no eggs available. Very disappointed.

site_logo

Jason Fuller . 2021-06-30

MORE AT Google

Honny and mustard sauce needs work command English other than that nice sandwich /roll

site_logo

George Johnson . 2021-06-26

MORE AT Google

Good choice of fillings. Helpful staff.

site_logo

Ron Whitbread . 2021-06-26

MORE AT Google

Only 1 type of bread, staff obviously wanted to be elsewhere. Had fresh peppers behind them, none in the half empty salad bar but couldn't cut any for my sub. Really unimpressed. 1st time tried a subway for about 3 yrs, won't bother again!

site_logo

Mich P . 2021-06-09

MORE AT Google

Good Service And Wide Range Of Food

site_logo

ReeceN YT . 2021-05-31

MORE AT Google

I'm gonna be honest... subway is probably the best fast food restaurant out there. So much selection of different breads, meats, vegetables and sauces as well as they always have cookie deals Also, loads of seats to eat inside

site_logo

Swiktion . 2021-05-25

MORE AT Google

Foods great, staff ok but 3 times I've now been overcharged. Check receipts.

site_logo

Sue Wilson . 2021-05-12

MORE AT Google

Similary restaurants in South East

restaurant_img
3.4

178 Opinions

location-iconWaterloo Crescent
Other cuisines
outdoor_seating_211825takeaway_211825delivery_211825

I walked into this Waterfront Bar & Lounge early morning after a lovely zen walk along the seafront with my family. Then visited the cafe, then was greeted by a member of staff with a very unfriendly demeanour no morning greeting - I was greeted with a grumpy face and was told “we are busy so you will have to wait! “ So I walked out and went to COSTA - I like to support local business but not this occasion!

restaurant_img
3.5

373 Opinions

location-iconHay Hill
Other cuisines
outdoor_seating_169739takeaway_169739delivery_169739

Stayed here for a family wedding. Lovely venue with nice outside space. I was staying in the courtyard room, I was sad that unlike the main house the bathroom wasn't as fancy with a rolltop bath and for the price of the room expected toiletries to be somewhat better than a large pump action bottle. Breakfast was included but baked beans were an extra surcharge which for a full English I would think was as standard from my experience.

restaurant_img
3.5

20 Opinions

location-iconA257
Other cuisines
outdoor_seating_150994takeaway_150994delivery_150994

Had a fantastic meal! Had the steak and we was told it was supplied from Preston Butchers.. guess where our next meat order is coming from! Proper dinner and fairly priced! They don't do ale on draught, but understand why. Just ask. Kids were more than welcome to play on the play equipment outside and not sure why people would say otherwise! More than enough signs saying please be respectful with regards to age appropriate. Owners more than friendly, helpful and went out of their way to make us welcome Current owners been there over 12 years, must be doing something right despite the few bad reviews in my opinion . Give this place a go. You wont be disappointed.

restaurant_img
3.5

558 Opinions

location-icon10 Beach Street
Other cuisines
outdoor_seating_111919takeaway_111919delivery_111919

We went in for lunch and got the jerk chicken prawns curry all of it this was so good so so good. The bar lady was friendly kind very chatty interacted with us and made us feel welcome even tho we were quite loud she was still friendly and kind please visit this place great views

restaurant_img
3.5

443 Opinions

location-icon2-4 New Street
Other cuisines
outdoor_seating_200853takeaway_200853delivery_200853

Good atmosphere and I recommend the Hot Chocolate Maple Hazel :)