Based on 53 opinions finded in 1 websites
Opinions
£17... I ordered a child's burger..(3 burgers) no sauce, nothing.. Bacon burger XXL... freezer cold.. the girl was rude..did not wear gloves.. I demand a refund! This is an insult to landfill! I call 12 times.. they hung up, EVERY time! disgusting food, disgraceful 'customer service'!
Elaine R . 2024-05-05
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Je n’ai jamais mangé dans un fast-food aussi sale, le personnel danse chante , les tables ne sont pas nettoyer et les poubelles débordent. C’est une catastrophe. Visite une fois mais pas deux pour ma part c’est honteux
Wander45582327978 . 2024-01-03
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Unbelievable!!! Funsize burger at whopper price. We have a captive audience mainly fools with too much dish going on holidays so let’s tuck them up with poor value for money undersized burgers that look nothing like the bill board pictures
steve l . 2023-04-07
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After a distressing situation involving the PA arguing with Irish ferries about our cancelled voyage we found our ourselves with 3.5hrs to survive in Dover (thankfully not the town). Some 15 min and passed and I started to feel peckish, it was at this stage that I discovered that the PA hadn’t packed the fortnum & mason picnic hamper. Following my outburst at the PA a member of port staff pointed out there was a place called Burger King on site. I was intrigued by this so called King of Burgers so requested the PA fetch my top hat from the vehicles main cargo storage compartment. Upon entering the smell made me nearly vomit (grease), but the PA convinced me to continue; we found a table however no waiter seated us or presented us with menus. Looking at the counter the PA spotted the menu with ghastly pictures; this was the final straw as it became clear that this was one of those fast food “restaurants” that you read about. No a la carte menu in sight. I decided I would for the captains table on the ship.
tarquinm2021 . 2022-09-16
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Unpleasant tasting. We are both very poor and have to add a lot of money to them. We was very disappointed that the service was very slow.
GoToGate13 . 2019-11-04
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Undercooked, staff don’t care, grotty place, ordered a large hash browns but had to check twice that it was not a small one he gave me! He didn’t give a damn! Coffee with milk came black and when I asked I was told to use a satchel of milk!! Stay away. Burger King ought to be ashamed of the way this is.
paul o . 2019-10-27
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a not bad little polla, although i'm not a fan of meat and no i'm not a vegan, or veggie, but a big box of chicken wings and nuggets set me up for the day
1critique1 . 2019-10-11
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I can not rave enough about how good serah was. With the added pressures of being understaffed due to a p an o problem. I think the staff at burger king did extremely well. And serah handled it with ease and flow. You should be very proud to have her in your team.
Caya F . 2019-09-28
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Nuggets were over cooked, chicken fries were over cooked 2 out of 3 burgers were okay Gave me the wrong order, offered extra poorly cooked food as an apology, appreciated but the food wasn’t worth it. Will probably eat here again, because there’s no other option. Just feel let down by Burger King to be honest.
Rivard93 . 2019-06-21
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New build just opened still as tasty and nice and clean with good friendly staff happy to help as it was opening evening and extremely busy
RobMauns . 2018-11-06
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Escale en famille avant l’embarquement sur notre navire à 13h. Nous nous présentons à 11h et 1 famille devant nous attendaient déjà. Nous pensions qu’ils étaient en cours de service et bien non. Avec seulement 2 personnes dans le restaurant la dame du comptoir et le cuisinier faisait ce qu’il pouvait pour servir les clients attablés en salle. Bref pas assez de personnel... Pour le reste on est dans le standard de la chaîne. Rien à signaler
nicolas g . 2018-08-09
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Arrived here whilst waiting for ferry. One lady serving and one preparing food. Burger was fine but nuggets dry and tasteless. They were understaffed and didn't appear to cater for a regular mass of people coming in, as you'd expectnat ferry port.
AntSaunders . 2018-07-26
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It has to be the worst burger king in the uk.1 person serving and when you come on a coach you need a fast service and you decently don’t at this Burger King.if a order takes 10 minutes that is fast for them.i would try and avid this place if I could.
Jonathan S . 2018-06-21
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I was waiting for a ferry, and wanted some food. There was a disorderly set of about 20-25 people hanging around the counter. Most, as it turned out, waiting for food. Only one till was open, and that was incompetently handling an issue of overcharging a couple of girls to whom a few pounds excess made a lot of difference. They didn’t open any other tills, so a couple of us waited for 4-5 minutes to see whether we’d be served. During that time, only one food order came out to the waiting groups. It came out courtesy of a sour-faced server, who bellowed incomprehensibly. When no-one understood what she said, she looked visibly angry at us “muppets”. Eventually, someone timidly asked her what she had again, and claimed it meekishly. With no sign of them finishing handing the over-charging issue, the manager getting involved, no new tills opening, and no food appearing, I walked away, disgusted.
mugenzi . 2018-05-25
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We ordered our meals in a large but what came looked like a childrens meal. The burger was tiny. Compared to Mcdonalds the meal was really bad value ....and maccys isnt the best value but at least its a normal size burger or chicken breast! £17 for 2 tiny meals . Shocking.
Karenkatana . 2018-04-06
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Terrible service, staff couldn't be bothered, seemed either asleep at post or hiding. Burgers soggy. Slow slow slow. Q for 20 minutes and people behind us had to give up or miss ferry.
PeteT334 . 2017-12-22
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The burger 's bread was annealed to hide that it was too dry The price was very expensive ! but I havent' had the choice "nothing else in the same place !" A good advice for you ! Prepare your meal in advance and don't...
Olivier R . 2017-08-02
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Bloqués une heure avant d'embarquer, nous sommes venu manger dans ce "restaurant". Bon, c'est Burger King, pas un restaurant 3...
alexandrabhl . 2017-07-10
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En attendant à Douvres sur le terminal le ferry pour Calais vers midi, comment manger ? Un hamburger ? Burger...
Cabanokid . 2017-05-20
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My experience is not as bad as other reviewers seem to have had. It is a Burger King, fast food, expectations are not high to start with. Close to a ferry departure they experience a peak in customers which the "skeleton crew" staff seems to...
Bob K . 2016-12-19
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Et déguster un Burger King, spécial Angus, bien meilleur qu'un Big Mac. Moins de sauce et de mayo. C'est pas...
delichatmanger . 2016-11-04
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"Un service comparable à une scène de paresseux dans le film Zootopie !" Je ne sais pas si je suis...
Frederic A . 2016-10-27
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Restaurant fermé à 19h... Mon burger habituel de retour d'Angleterre n'était pas au rendez-vous. Crime contre l'humanité !!!
Laurent B . 2016-05-08
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Servizio non troppo veloce, cibo nella media dei burger king britannici, ma il personale è molto amichevole e gentile anche...
Maury1979 . 2016-04-26
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I m so disappointed in this place.First we had to wait like 10 minutes to be served and than another 15 minutes just to get two meals to take away!Ridiculous! I asked the girl to hurry cuz we have to go,but she was still working...
Repas A . 2015-08-14
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What a horrific experience when our coach driver told us we had a 2 hr 40 min wait for the ferry my sister in law and I went to get our family some food. The que wasn't that long so decided to wait there was...
Robertamcmahon . 2015-08-02
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Comemos no Burger King pois a gente tinha pressa para aproveitar melhor o dia em Dover. O atendimento foi razoável...
Guilherme B . 2015-07-23
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We visited this branch on our way to Italy, it was fantastic that our ferry was delayed as this gave the snail like staff even longer to leave us waiting to be served in the queue! It is dirty, the manageress who clearly liked her...
Chris060362 . 2015-06-06
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Restaurant très sale, longue attente. Presque plus de sandwich aux heures de pointe, ou sandwich servi sans crudités, pourtant le...
PaulineSB . 2015-05-26
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we where informed that it was closed at 6.45PM, and that we could not order any food, even when there where more then 20 people eating at that time.
Patrick_Visser . 2015-05-26
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бургер кинг и в африке, вернее в англии бургер кинг. всегда приемлемые цены, быстро и съедобно. фаст фуд посещаю крайне...
Galya A . 2015-05-17
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Repas correct, servie chaud, mais service très lent et pas très aimable, pour la rapidité la personne était toute seule...
156m_laniea . 2015-05-10
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Nothing special but not bad either. It's good food and it is warm. The service is a bit slow but not the staff fault. At busy times they just need s few more people.
Ace28065 . 2015-05-04
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For a whopper with cheese, a whopper steakhouse and two coffees in this Burger King we were charged over £16. After a long wait for our order, and considering what we received, (both burgers seemed identical), this amount is exorbitant, a ripoff, they are taking...
Phil C . 2015-03-10
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I love a good Burger King,but I am starting to find feeding a family is not cheap there.There was one member of staff serving,hardly any customers, are food took about 10 mins to come,I have no idea what took so long,it certainly was not waiting...
loves2holidays27 . 2015-03-02
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I arrived here 1 hour before my ferry left even though the queue was short there was nothing in the display so everything was being cooked to order there was one person serving and one person cooking which meant 20 min wait per burger
Eddie020173 . 2015-02-20
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We arrived at Dover 1 hour earlier than our ferry boarding was about to begin so we decided to get quick bite before departure obvious choice- Burger King,unfortunately as a lot of people trying to order food we been told by someone behind the counter,that...
Michal L . 2015-01-03
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unfortunate enough to have to spend an hour and a half in this so called food village waiting for the ferry. The Burger King is the only place there so how they can call this a food village is beyond me. Had to wait for...
clifft215 . 2014-12-29
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"I don't know what words can describe this depresssing, dirty, over priced rip off. Staff disinterested, filthy tables, poor quality warmed up burgers " écrivait un consommateur. Tout est dit, inutile de traduire en Français.
Martine P . 2014-09-24
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If I could give no rating I would do so. No need to try too hard when you have a captive market. Slow service, miserable staff, crowded area. Not a pleasant experience I'm afraid. I cannot recommend this particular area.
Johnsvote . 2014-09-07
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I never seen that slow service in my life. I worked in McDonalds and i know how should look good and fast service. Customer is not them priority. Manager-lazy. No one is in a hurry even growing queue for checkout! Food -same like crew...HORRIBLE. Never...
AlexLukasik . 2014-08-27
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Slow is not even the word fast food there is no fast in this place at all staff are extremely rude and they just close the place as and when they want to
Nikki Y . 2014-08-26
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Have just queded for over an hour one person serving while the so called manager sat in the office instead of helping her crew..when we complained she was rude obnoxious whist claiming she had something more important to do..more important than customer service??? Perhaps it...
Ross B . 2014-08-03
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Before we took the ferry we planned to eat in the Burger King as it stated it was open until 22.00. When we arrived at 19.00 it was closed... Not really reliable.
coware . 2014-07-07
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I am sad about the proliferation of this type of 'food' outlet,from motorway service area's to this. On our trip through Germany & Austria we had some of our best meals in splendid,clean and reasonably priced motorway service area's.,why are we so eager to have...
RoyL65 . 2014-01-06
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I don't know what words can describe this depresssing, dirty, over priced rip off. Staff disinterested, filthy tables, poor quality warmed up burgers and mad mad crowds. Goodness knows what sort of impression this gives foreign visitors. Rip off britain at its worst. It need...
DrMalc . 2013-12-29
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Tried to order a quick meal at the counter in Dover Terminal before we sailed. All lights and signs are on, all machines in the kitchen switched on, the tills are switched on en there is some enormous LOUD music. BUT NO STAFF TO BE...
Naaficook . 2013-09-12
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Sometimes you just need to sit down to feed your toddler. So you want to pay for salad and fries while you do that. While the grumpy Costa-guy lent us his microwave, we tried our luck at Burger King for the courtesy order. The state...
Edgar v . 2013-06-13
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Unfortunately we missed our sailing (thanks M25) so were stranded in this depressing faded dump that was well overdue for a refurb. We ordered an expensive up-market meal (oxymoron?). The food came slowly, bun was soggy, "meat" tastless with some limp lettuce and cold flaccid...
David F . 2012-10-10
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We were taking the ferry on Saturday 9th June 2012. There had been overnight storms leading to the disruption of ferry sailings. This had a nock on effect meaning large delays and very large numbers of people waiting in their cars or the terminal. We...
gfplux . 2012-07-05
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Very poor food quality and I have been going here since lockdown. 3 times in a row they have forgotten the bacon in with my burger. This time no bacon but with mouldy lettuce. The chicken inside the burger was very tiny, I mean very tiny and cold. Chips were like they had been warmed back up too. Very disappointed with this place that used to be brilliant! Only decent thing were the delivery time and the can of Tango.