Based on 64 opinions finded in 1 websites
Based on 64 opinions finded in 1 websites
Opinions
The food was fine but the prices are astronomical. We were se@ted next to a table of rowdy teenagers effing and blinding throughout their meal and we had to ask to move as the staff did nothing to quieten them down. How this restaurant survives in Ashford is a miracle - who pays over £10 for a calamari starter and £4.95 for a bottle of still,water, London this is not!. Needless to say we won’t be returning.
Nick M . 2024-08-27
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Beautiful! We had the steak sharing platter and it was GORGEOUS. Steak was cooked perfectly how we asked, I had a cheeky pornstar martini! The waiter was lovely and attentive. Pricing was fair, we would definitely return when next in the area!
Keira . 2024-08-23
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Lovely food and service. Steaks were beautiful I thought it was good value for money considering you are in a classy steakhouse. We had the steak sampler which was absolutely delicious. Couldn’t fault the staff at all. Nice ambience, very good experience.
Mary Maccas84 . 2024-06-23
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Our third visit, and by far the best one too date. Pre-booked in advance as it was a Saturday evening; warm greeting upon arrival and seated promptly at our table. Offered drinks and menus promptly and made our selections. All of us opted for the Chorizo starter; and all three of us choosing steaks of different weight; cut and cooking. Drinks promptly replenished throughout the meal. Only one could take on a dessert, so two chose cocktails instead. Would highly recommend, and we hope to visit again in the coming months
KentAdmiral . 2024-05-12
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We really enjoy this restaurant and have been several times yes it’s expensive but we’ve always felt the food is worth it for its quality, however its just a shame when you’re paying £150+ per couple that on the next table a couple are wearing hoodies and watching videos on their phone throughout the meal! I’m not being a snob but where are peoples social graces going out for a meal and why do they think I / we want to hear their social media?! The staff did and said nothing despite our subtle comments to the couple which were ignored Why are restaurants resistant to setting standards for the benefit of the majority? Disappointed on this occasion.
Rachel M . 2024-04-05
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As an ex-pat, now living in Brasil, I’m used to quality meat. This is without doubt, the best beef I have ever eaten in the UK. The service was faultless too
John Hadley . 2024-04-02
MORE AT TripAdvisor
Great reviews, but we found the service pressured us to hasty decisions even though we wanted to take our time and the restaurant was empty bar two other tables. Drinks, particularly beer VERY over priced. Steak overcooked and cold, little concern when mentioned. Atmosphere zero and music not in keeping. Honestly, a disappointing experience after all the hype.
Jane M . 2024-03-11
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We visited Clark’s Shopping Village today and went into Frankie & Benny’s for lunch. We had 5 adults and a 1yr old. We ordered 4 main courses and three starters to have as a main course. We were asked if we would like the starters as a main and we said yes. The starters arrived but none of the other food did. We were told they were just waiting for the chicken and the other meals would be out. We looked at the pass and could see a main meal there that was the same as one of the ones we had ordered, but we assumed that was for another table. 15mins or so passed and the main meal was still there. They then put the rest of our meals up and bought all of the meals to the table. We queried the meal that had been sat on the pass for ages. They apologised and said they would take it back. Under 2mins later they arrived with what they told us was a new meal. We queried it again and we’re assured they had done us a fresh one. The meal was for my 74 year old mum, she assured us the meal was fine, but she does not like to make a fuss so we were not sure. Mum only ate half the meal, as she was worried it was still the same meal and we have a 2 hour drive home. My hubby tried her meal and he is convinced they just gave her back the same meal, as it came out far too quickly. They reduced our bill but the looks we were getting from the staff were not good. Why did they not just bring us the meal when it was ready as we already had one meal