Britannia Inn Dungeness in Shepway

The staff were nice and lovely sitting out in the sun but the food was pretty bad.. the chips were decent but the sandwiches were absolutely awful, stale dry packet bread and the crab did not taste at all fresh, despite being by the sea I assume from a tin and rather tasteless. And serving it with roast beef crisps???! Really bizarre

Plus point: Iconic location. Minus point: Sadly far too many. On walking into the entrance/cafe we were shocked & appalled at the disgusting state of lack of cleanliness. If they’re unable to keep the first entrance clean I shudder to think how bad other areas must inevitably be. Surely this place needs a rapid inspection and probably shutting down by the Foods Standards Agency until they’ve done the very basics which are so obviously lacking.

Tired and run down , toilets weren't up to a good standard,carpet looked like it came out of the seventies, a unusual odour in the air, and staff didn't pay much attention to people and first impression when entering should of made me walk back out, i wouldnt ever go there again avoid like the plauge

Myself and my wife were feeling slightly hungry so decided to pop in and have a fish and chip lunch. When it arrived it was pretty poor. I ordered a small cod & chips and small it definitely was….and very greasy. I expected better quality at £14.25 per person. Wouldn’t waste my money here again.

Dungeness is a wonderful place to visit. We seen baby porpoise on our arrival. We loved it so much we came 2 weeks in a row for long weekends to stay in our campervan. You cannot stay overnight in campers which is a shame in some ways but you can rent a VERY expensive air B&B or two. Having said this the BRITANNIA INN Dungeness make up for all of this. A really lovely atmosphere, staff are lovely, attentive, beer was really nice, cold and crisp, and shockingly a reasonable price (wine, spirits etc not so reasonable, nor packets of crisps at nearly £2 for a standard size pack) but the food was literally amazing and well priced. The chap behind the bar was super friendly as was his mother. The younger staff don't smile or converse much at all but do a wonderful job of serving and getting the orders in and the Inn is VERY popular. Unsurprisingly. It's so nice. The place was filled to them brim with really friendly locals and friendly visitors. They welcome dogs have treats ready for them and all in all a TRULY WONDERFUL little gem. Views of both old and new lighthouses and the wee stream train. Will be visiting much more although perhaps not so much in the winter due to the openness the weather would be a killer.

What a ripp off!! Don't order the Kentish cheese sandwich. Very disappointed - served on 2 cheap slices of white bread with grated cheese filling couple of pickles and stale crisps. All for £10 disgusting.

The only places that get regularly mentioned in Dungeness are The Pilot and the End of the Line — this place needs more good publicity. Cheerful staff, readily answered questions about gluten free options and offered to grill a piece of fish. The menu is simple but all the dishes we had were well cooked and the batter on the fish some of the lightest, crispiest batter we had eaten in quite a long time. Good range of beers and the usual soft drinks. Pleasant inside, outside could do with some shade from the August sun. I will definitely return next time I’m in Dungeness.

Called in on a Friday lunch time, not busy and service good. Sat outside in the sun but noticed internally and externally it seemed a little run down. Pints on par with London prices which surprised us due to its location maybe but it needs some refurb works carried out and could be a very good business!

What a great place, great service and great food. Dog friendly. Everyone there was lovely, catered well for us and our ancient dogs! I love this place and the people that run it!

Food was nice but expensive. 1 x Latte 2 x Coke 1 x chips £13.50 We expected two chips as well. When we brought up the fact we had only one chips the young kid said we only paid for one. Ao we left. Felt ripped off.

We think something has changed since we last ate there about 2 years ago. Previously the place was packed with an extensive menu, but there was plenty of seating inside and out and the menu has definitely changed. The menus are now on a laminated piece of paper.The building is looking quire tired and even the metal pub sign wasn't hanging. This could of course be down for repair and the ipkeep of an old building must be extensive and ongoing. The food we ordered was good. Some of the younger staff need a bit more training as one of them seems quite slow and seem unsure of what they are meant to be doing. We will still pop in when down that way but just aware it's not the same as it used to be.

Hadn’t been here in years so it was great to drive by and see it is still a thriving pub and restaurant. A lovely sunny afternoon spot for lunch and the car park was full with bikers and walkers on a pit stop - always a good sign. Lovely bright and airy room in the main bar with a great selection of drinks ace to see the Kent ales but also as the designated driver this place has a decent selection of non-alcoholic and ultra low alcohols stout, cider, lager and an IPA alongside the usual fare of soft drinks. My partner opted for the lunch time special cod and chips which arrived in no time at all. Cooked to perfection with a lovely light and crisp batter. I opted for their house burger…. Never seen anything like it, towering on a slate tile as it was brought over. Good quality burger, cooked perfectly and with a nice fresh salad, onion rings and a hash brown. It beat me…. I managed to cleave it in half and demolish that, but the second half got the better of me. Would definitely order it again, but skip having breakfast before hand 😊 Lovely staff on hand; swift to serve at the bar and made sure we had any sauces or condiments we needed. Thank you for a lovely, spur of the moment, lunch! I shall definitely be returning and bringing friends and family here.

Brilliant seafood lunch - nice staff with ice cream to die for 🤙best bit you can bring your dogs in with you & add their photo on the wall - Ethel & Kevin 🐾🐾

Hadn’t been here for years; but looked to go out for lunch on Good Friday with extended family, so prebooked a couple of weeks in advance just in case it was busy. Confusion over booking upon arrival, but was resolved after a few minutes. Good selection of beers at bar, including local offerings which was great. Menu we looked at online on the website wasn’t what was on offer on the restaurant (more limited, and presented differently to the website). Food order placed at bar, and plenty of staff to assist with order. Food itself very good; fresh and piping hot, (small fish too large for the seniors but they definitely enjoyed it none the less). Worth a visit if you’re visiting the lighthouse, the miniature railway or the RNLI lifeboat station.

Visited with my family for a weekday lunch, I had scampi, chips & minted mushy peas, it was delicious, freshly cooked and crispy. All 4 of our meals were lovely. Would definitely go again.

Visited Dungeness on 28/12, followed signs to pub, not expecting it to be open, but yes it was. We were only ones in there initially and there was a lovely log fire, which we sat next to. Asked if we could have food and was told, if we were happy to wait 30 mins, then yes, so we sat and had a lovely hot chocolate and chatted to very friendly barman. We ordered fish finger sandwich, which came with chips and salad, couldn’t fault it, the fish was battered and like a goujon, plenty of it in the sandwich. Clean toilets too. By the time we left, the place was filling up. Our experience was very good, our expectations to be truthful weren’t that high, but we were grateful that it was open at least, but overall nothing to complain about.

Avoid. Totally Underwhelming .Boring pub menu. I had Whitebait. I like a light dusting of flour or a light tempura batter. It was straight out the freezer pre breaded with a hard crust. Very unappealing. The calamari was also not freshly prepared. My son had haddock and chips. Chips were soft and floury and the fish in batter was oily and tasteless. Terrible food.

Pizzas burnt. Small portions, no bread with starters. Old oil used making calamari unpleasant. A complete shambles and overpriced for the quality of the food.

Seafood platter. Very poor value for money. Frozen prawns. Tasteless. Scampi much the same. Calamari ok. Too much salad not enough if any fresh seafood.

Great ecological location, enjoyed our walk. Masterbrew was ok. Food here was poor, haddock was bad. Large cod was small chips were over done. Our jug of water had something floating in it. Staff hardly present to speak to. Made comments to staff when I could, didn't seem bothered. Avoid.

The Geezers from Bow, East London, had a brilliant meal in here last Tuesday. The cod and chips was first class. Dungeness is a strange and fascinating place to visit. We arrived on the 1/3 sized steam railway.

We had to wipe our table down prior to eating as it was very sticky, the table was black ! We waited over 50 mins for our food. My food was not as advertised so I had no food. My Husband's pizza was very burnt on one side and had hardly any pepperoni on it. More staff needed as the one person trying to manage the bar and food orders is very overworked.

We had tonwait nearly 40 minutes. Had rhe Whitebait it was okay. The chips were good amd the mushy lovely. The Knickerbocker Glory whoah not great!

I used to love coming here but it’s become too overpriced. I had a basic fish and chips and it was £19.50 - ridiculous on the sea front. They said they ran out of the smaller sized fish. My daughter previously had a kids pizza and it was great but this time it had shrunk to the size of a digestive biscuit. They are in an amazing spot and I’m sure can charge these prices but I really question should they?! There is lots of competition nearby and next time I’ll look there sadly.

Unfortunately our order didn't make it to the kitchen, we took into account the place was busy and waited to ask if there was a problem with our order, they informed us the wasn't done and would rush it through, we waited quite a while longer then decided to cancel our order and go elsewhere. At the bar they said the order was coming out right now, yes it did ,but not all the order arrived, it was a simple order 2 starters and 1 chips,not complicated. We won't be going back,it's a shame ,very friendly staff, good location but we were let down by a technical fault, please make sure you order goes through to the kitchen.

We have come here once a year for the past four years and always had a lovely meal. Today it could not of been more different. Very dirty/grubby on arrival. 6 adults with 4 of us having fish and chips - fish soaked in fat - inedible, rock hard peas - flat coke! By the time we got back to our holiday home all those that had fish were feeling ill. sadly would not go back again.

Lovely fish and chips with nice Kent ale. Basic inside but very friendly staff, nice place to visit after getting off the train.

Ended up here three times in a week. First was just to visit Dungeness, popped in for drinks and ended up with a couple of bowls of chips to keep grandchildren happy. Came back for lunch on two other days as could not decided what to have for lunch. On all occasions food was lovely, especially the fish that just fell apart, staff friendly and allowed dogs.

We found this place really friendly and welcoming with very good toilet facilities, the lady serving the coffees took extra trouble to get the strength just right to our liking

This place is terrible. We arrived at 12pm on a Sunday for lunch with family. We walked into a dirty dining area. The menus were also dirty and lacking any imagination. The toilets were also dirty. The food was below average and overpriced. There was a car rally that arrived with about 40 people queuing for drinks. When I went to order more drinks halfway through our meal, was told to join the back of the queue even though we were eating in the restaurant. Would definitely not go back until changed management. Steer clear at all costs.

They offer a very restricted menu. It is ideal for people who want just fish and chips or burgers. The pub has a big sign that says “Home Cooked Food”. Not really

Came here on the RHDR . Was going to go to the pilot Inn but Brittania was nearest, Being a lovely sunny day with plenty of outside seating it was decided to eat there. The bar staff were pleasant and helpful but under pressure as...

Worst service and food yet again !! Wrote a review before and it was bad and nothing has changed Serving girl with attitude that seems to think we're there to please her(unlikely with the moody face) Seems it's a quick buck place just to make...

Definitely not the best experience. The food was average. The place is grubby. Stick to the table, grubby. We won't be returning. The other pub in Dungeness is far better.

We waited an hour for our food. One male bar staff was extremely rude to all customers. Food was average.

Sadly, the food was substandard and tasted as though the fish were fried in old fat. Hugely overpriced for what it was - £50 for 2 fish and chips and two drinks. Cleanliness of the establishment was not acceptable and the menu was so covered...

Well we had some lovely chips too and managed to sit outside in the sun but raging cold wind but such a delight to be back there. The Britannia has always been a very welcoming pub with good snacks, cards to buy and just very...

Lovely little spot with outside tables. Unfortunately the food wasn’t great. Fish finger sandwiches saturated in oil that oozed out when you bit into it and bones in the fish. We didn’t eat them. Service quite unfriendly.

Three of us (adults) went here for lunch (it's normally only open 12-4) twice. Lunch and drinks for three (one a veggie) was around £40 and very nice it was both times. A lot of it is seafood based and as much of that is...

Just visited The Britannia in Dungeness. First time here. A very warm welcome received. I asked if our little dog could come in too. To be told yes of course. We ordered small cod and chips with mushy peas and plaice and chips. With two...

I have fond memories of this pub in the 1980s, and pop in here every few months in the hope that things may have improved recently. Staff are friendly and the service is good, but £5.70 for a pint of poorly-kept real ale (a guest...

My family and I stopped here for some lunch while visiting Dungeness, we ordered 2 fish and chips and a pepperoni pizza. The fish and chips were enormous with the fish hanging over the side of the plate and this was a small portion. The...

When coming to Dungeness over the years I tend to visit the Britannia rather than the Pilot but no longer if today’s experience is to go by. It’s clearly a busy place with ten or so customers queueing up at the bar to get served....

Firstly, i quite like the barren landscape at Dungeness, but it's not everybody's cup of tea. The Britannia Inn is located right at the end of the beach near to the old power station and between the two light houses, so it's a great location....

An enjoyable journey on the miniature steam railway 15 odd miles from Hythe led us to the Britannia Inn where we drank lovely ales and ate the best fish and chips we've ever tasted. Then a stroll on the haunting and unique Dungeness before the...

Great food and drink in a great setting. Originally, I believe, the pub was made from the hull of a wrecked sheep where the pub now stands - and some planks of which are even now built into the bar we were told.

Popped in for lunch whilst visiting the estate. Had the sharing platter starter as main meal - plenty of food and tasted excellent. Small fish and chips was a good portion, batter light, fish cooked right and loved the minty mushy peas. Staff were attentive...

Visited on a Sunday afternoon. Amazing food, I had the fish sharing platter as a main and it was delicious! Great service and dog friendly too!

Thought the food was over- priced and very poor quality - greasy fish and cold, tasteless chips. The staff were friendly.

We were warmly greeted on arrival, told to choose a table and place our order at the bar. The food arrived quickly and was piping hot. The portions were huge, even the small fish and chips. We were on holiday from Scotland and visiting friends...

We arrived having been on the little train for my grandsons birthday 17 of us on an unexpected trip , and we didn’t think to book😬 we were straight away seated and the service we had was amazing ,and the food was fantastic !!! Everyone...

WOW🤩🤩🤩🤩what can we say ! We got Married Monday 17th ( at the Lighthouse) & had our after Ceremony Meal at The Brittannia. I can't praise The Manageress ( Kelly 💕) enough, she has been Phenomenal working with me for almost a year planning the...

Very disappointing! Stopped here for a coffee on a lovely clear sunny day. Great location - especailly seating outside. Ordered coffees @ £3.50 each. What a 'rip off'. Came in half-pint disposable takeaway cups. Scalding hot - no flavour! Expected better for that price! Don't...

Absolutely appalling service. Waited an hour for food only to be told by an incredibly rude server that it was our fault for ordering in the conservatory. Avoid at all costs.

It advertised sausage and mash it was actually sausage and smash fake potato It should say if it is not real potato . It was awful. The peas were like bullets. The chef saying the f word several times to the barmaid. Not impressed will...

Went here for late lunch. A bit busy but not too bad, lots of free tables outside. Ordered 2 burgers, whitebait, grilled halloumi and a pizza. Long wait. Burgers, chips, white bait and onion rings rock hard and way over fried. Haloumi sloppy with an...

We went to the Britannia for lunch after a bird watching session. The service was very good and the fish and chips was really excellent. Very glad we booked as it was busy on the bank holiday weekend.

Friendly staff amazing food would highly recommend we got the little train from Dymchurch not knowing what was going to be at the other end one word AMAZING

After a ride on the rhdr we ended up here such a great location for this pub and should be a great pit stop for day trippers . Unfortunatly it looks like they feel they have the monopoly in there location and always have custom...

Visited this pub about 20 years ago and whilst it has smarted up somewhat over the years the beer and food was as good as our memories served us. The fish platter sharing board was was more than enough for lunch and the visiting IPA...

Came here with family for lunch and ordered the mackerel salad. Food looked great however the following day I had developed food poising after eating at this establishment. I would not eat here again.

Decided on an afternoon walk to revisit lovely Dungeoness, after having been to a local water park with our kids. Happened by this establishment, and realised we were hungry so stopped. Server offered us a table, as we were 7, 3 teens and 4 adults;...

We turned up at the Britannia one afternoon as it was about to close, but the manager very kindly made us a cup of tea to take out and we enjoyed sitting at the picnic table watching Freda the fox come for some food. Magical...

3 of us wife and friend all seniors had seniors cod and chips good portions well cooked and good value service good

orderd fish and chips from the (did not want to be there staff) got oven chips and fish from iceland (the supermarket not country ). so disserpointed,go to the pilot 100 times better

We usually only have a short visit here from the RHDR and every time we are never disappointed even during the last two years of Covid. Every effort was made to keep us all safe when they were allowed to be open. We usually sit...

If you spend nearly 16 pounds on fish and chips (one portion!) you could assume it would have thought it would come with fresh vegetables, and sizeable portions. I got none of these. The fish was a bit thin, an 'average medium size' definitely not...

Four of us booked for lunch having traveled on the miniature railway, the Britannia is just a short walk from the station, unfortunately it was very heavy rain however when we arrived we were greeted by a lovely lady who showed us to a table...

Ordered the cod with chips and mushy peas. When it arrived in a 1960 style plastic basket with wooden utensils i knew i wasn’t in for a great meal. The fish was tasteless except for an overwhelming taste of cooking fat, as were the frozen...

Came on the train from Hythe , but couldn’t take a dog in the cafe there. So had a walk to The Britannia Inn , lovely lady and young man serving meals etc. Ordered a homemade ham & Mushroon pizza , freshly baked and 2...

I went here for a meal with my family bank holiday Monday. Ordered our food. My son's boyfriend and daughter's boyfriend got their meal (meat and fish) then a pint of prawns arrived. Nobody had ordered prawns so we said "not for us" - some...

It's a strange place Dungeness with the Nuclear Power station brooding in the background but theres also 2 lighthouses , the miniature steam railway, all manner of quirky cottages and beach huts and the English Channel crashing on the shingle. The food at the Britannia...

Best fish and chips we've had in ages. Friends staff, lovely Bear Island IPA Roaring fire also, great, great, great. If you want a gastropub or winebar go elsewhere.

An unusually laid out pub but a pub is a pub. Excellent couple of pints of Master Brew. No pretence at being a gastropub, just plain good cooking. Great plaice and chips, crab salad and chips. Huge portions. Plus easy , free parking ( in...

Such a lovely welcome . Excellent Humous starter with crisp carrots, celery and peppers as part of the salad to dip . Plaice and Chips with garden peas was fresh and tasty . The Crab Sandwich with the same wonderful chips was great too. Great...

We used to go here quite often and booked a table assuming it would be run in a way similar to the previous owners. We were wrong. I guess the first inkling on arriving of what was to come was the reception area with a...

Really looked forward to visiting this Shepherd Neame pub, with some of the nicest views in Dungeness. Had a great cup of coffee there and headed inside for lunch. Service seemed fine at first and we ordered the crab salad and veggie burger. The pub/restaurant...

Stopped off for a quick lunch. Would have liked a sandwich but none on the menu. Apparently they do have some on a specials board but not today. Ordered the hummus starter and some chips. The hummus starter is basically a salad with a tiny...

a fantastic place to eat ,the staff were very friendly and the food was fantastic i really recommend this place if your ever in dungeness.

Great service, ordered prawn salad and sausages and mash Prepared and delivered with a smile Food was lovely We sat outside in the lovely sunshine We had wooden forks and plastic knives they cut the food well The food tasted lovely and was well presented

Poor service, dirty, no organisation. Sat outside, we were given a wooden fork and a plastic knife to eat our unremarkable fish & chips with! Ordered drinks as asked from a till by the entrance while others just walked into the bar. Two pints of...

Grubby outside, we waited to be seated as sign posted. We were led to a seat ‘someone will come and clean table’. A rather dour chap came and pushed the previous diner’s mess around the table, then walked away still with his back to us-...

Pretty poor all round - very expensive fish & chips at nearly £14 which weren’t good at all and a pint cost a £5. So 4 cod & chips and 2 pints and an orange juice - £70. Won’t be back

We were staying in Dungeness on holiday and looking forward to being able to walk to a local pub for a meal. We arrived at the pub early evening on a Saturday in August... peak season (you would think!). The place was really empty and...

First time having lunch here this week and live locally, friendly staff, we had 3 sets of fish and chips, was really nice and well cooked. Chips nicer the other place nearby ; ) would recommend and come again.

This pub is really dated and smells horrible. Staff were unfriendly and after ignoring us as if we were invisible, took our drinks order with a mix of aggression and boredom. We were going to eat but opted to drive to Lydd for a takeaway.

We went with a group of friends and were shown to a table in the main dining area. Our starters came promptly and my choice of salt and pepper squid was delicious , nicely presented with a fresh side salad. A bit of a wait...

This was only attended by 9 people so not an unwieldy group and I e mailed through our orders in advance, I had chosen this venue as 6 years ago I was a regular customer and food and service was superb. My how things have...

The service was very slow. The young staff were rude and clearly shouldn't be working in a busy fast pace environment under pressure. The food was bland and the cod was awful very watery. I Wanted to order another drink but no one was taking...

Very disappointed to see how low this place has fallen. We used to enjoy eating here but standards have slipped badly. We felt that the staff were disinterested and unmotivated, the food was well below par, served poorly and without any form of finesse. When...

We thought after a long walk we would stop for a spot of lunch. We sat outside and couldn't hear the lady calling my son's order number as it was very busy when we did hear she was extremely rude and said she'd been calling...

Food well overpriced and well over cooked. Beer insipid, tasted weird. Staff disinterested. Will not return, this is unusual for Shepherd Neame

Went for Sunday lunch. Rang and booked a table. Staff friendly and helpful. Dog friendly so could sit inside in the cool. Menu not too large, lots of choice for vegetarians, and salad options. Food was good quality, freshly cooked, and good portions. The chap...

Stopped off for lunch, plenty of seats in and out, very limited menu with fish and chips at £12.50 seems most popular. Downside is the restaurant gets busy with many dogs, yes tourists out walking with their pets seem to make a bee line here,...

Stopped off here on a bike ride, to get food and drinks. The only available food is either fish and chips, pizza and chips, or burger and chips. Nothing in the healthy range. The service is appalling, and no care in the world for social...

Lovely place to sit out and take in unique local vibe but food only ok. Good portions. Staff friendly,

Went there today for lunch. We sat outside, as we had planned. It was a bit breezy, but not cold, and at least it meant we didn't have to worry about face masks. Service was prompt, food and drinks brought out to the table by...

Went in as a couple was told to sit any where we chose,because top end was busy went to back for a bit of quiet....waited...and waited was about to walk out then the lady appeared stating"why you sat all the way up here" and "should...

I cannot comment on the food as we only had a drink. That said, the staff were very friendly and the service was quick and efficient. There is ample parking and plenty of outside tables, with good views of the surroundings. Covid regulations are observed...

Stick to fish and chips.u husband had the burger, and although it came with all the trimmings, the meat burger was way below standard.