Brewhouse & Kitchen Cheltenham in Cheltenham

Lovely place to try beer and nice food . Perfect to spend time with family or friends

This is the 3rd time we have been here when having a mini break away. This place is a big favourite of ours with great staff and service along with a brilliant choice of beers that are brewed at the premises. This time we were drinking “Whisky Stout “ which was probably the best beer we have tried here, we popped in for one before checking into the hotel and finished up having 3. This is a highly recommended place and we will be returning. Thank you to the staff

Popped in for the £12.95 burger, fries and a pint offer and was not disappointed. Jordan was extremely welcoming and attentive and the food was great. Fantastic choice of beers too.

Great meal, service and atmosphere. We will return!

The girl server on the bar tuesday 14th was lovely and very knowledgeable! Lovely atmosphere! We sat by the fire pit and had the burger and pint deal! Worth a visit

Had a fantastic time at this pub! The food was delicious, and the atmosphere was so welcoming. The staff were all very friendly and attentive. One of the waitresses, Tamara, made sure everything was just right for us without being intrusive, which made the experience even better. Definitely a place I’ll be coming back to. Highly recommend it for a great meal, drinks, and excellent service!

We had the nachos, which were very good. Not the usual Doritos with a thin layer of cheese. We also shared the mac 'n cheese. This was delicious, only let down by th soggy and flavorless foccia bread. The ambience is great and the design quite cosy. The beers however were expensive.

Did the beer masterclass today with Blake and they were brilliant! Really made it fun and the beer was very tasty too :)

Booked a table for 11 Jan. 20 pounds was needed for reservation which was taken off of the final bill. Arrived and it was pretty slow so we were able to choose whatever table we wanted. Ordering using the QR code was very easy additionally ordering from the bar was smooth as well. No issues at all. Once food arrived we were amazed, food was really really good. We ordered the hot habanero chicken sandwich and the buttermilk chicken sandwich with a side of Mac and cheese. Nothing but 10s across the board.

Today I had a great experience at brew and kitchen in Cheltenham because after we got our order took a nice bloke called Charlie came out with mine and my mates burgers quickly, it was amazing and the service was great I will definitely be coming back. I had a wonderful time thank you guys

Good beer selection. Very helpful and knowledgeable bar staff

We had a great time, Gin & Tonic was lovely and at a good rate, but the highlight was Tamara. She took care of our table all evening, she was always on it, friendly, fast and efficient. Given how busy the place was, we were really impressed - top tier service!

Visit B&K a few times since moving to Cheltenham. Went for New Year's Eve there with friends and had amazing service from the staff, Tamara and Wakana were very friendly and helpful

Went to the bar last Sunday about 4-5 & had a really shocking and bizarre interaction. Went to the bar to get a drink, I asked the woman at the bar who was clearly senior staff if they took cash which she said yes. I was having a mulled wine for £5. I was using silver coins mainly 20ps, 10ps and some 5ps. I counted them all into stacks of £1 out of courtesy. Then the woman gave the coins I counted very nicely & me a very disapproving look and said “It’s not ideal”. To which I said “What’s not ideal?” She said “The way you are paying, I’m going to have to count all of this and that’s going to hold up the bar and service” To which I said “I’ve never had anyone say that to me when trying to pay for a drink at a bar”. & “it’s all a part of the job” (which it absolutely is) To which she said “You know we don’t have to serve you and can refuse you” At this point what have a I done wrong as a paying customer? I just want to pay for my drink and try and enjoy myself with my friends. So I told her she could keep all the extra coins adding up to roughly 50p as a tip. She then counted all of the coins I had already counted which was great but then asked the poor girl working with her to count it all again.. for a 3rd time now just to “check”?? I have worked and still work in the customer service industry and there are a lot of things that aren’t ‘ideal’ but having a customer pay for his drink in silver coins isn’t one of them. I thought it was a really poor way to treat a customer, A really bad example for a senior member of staff to set to younger staff in how to deal with a paying customer, and bad for the other customer to have to see. I’m supposed to leave the bar feeling good and wanting to come back to spend more of my money not leave being made to feel like I’m a burden for paying for my drink. I tipped the bar girl who had to recount what the manager already had an extra tip and said I didn’t feel it was appropriate what happened. Hopefully that cheered up the bar staff and no one else had another experience like that. I get that life has stresses and it’s a busy time of year but all of that is none of my fault and I don’t appreciate having it taken out on me when I’m trying to spend my money and enjoy a drink. It’s not ‘ideal’ for me to spend my money in your business. I’d love to come back cause I thought the place was cool but I’m not exactly in a rush to go back after what’s happened. If amends want to be made I’ll happily come in and have a chat about it but if not I’ll just leave this here and most likely go elsewhere.

Firstly, our server was amazing. She was really friendly and helpful and made us feel very welcome. Food was not what I am used to in this place though. Our garlic beer cheese flat bread had no beer cheese in it. But it was quickly replcaed with fresh one. Then the ceasar salad came out, chicken undercooked and rubbery and no ceasar dressing or croutons. Sent it back. The fresh salad arrived drowned in dressing this time but croutons were so stale and rubbery you couldn't even bite into them. Loaded fries? More like sprinkled fries. Hardly any bacon on them and most of it was the sauce. At £8.50 i am expecting loaded fries to be close to full meal. Worth noting that when we arrived and placed the order there were only 4 tables eating so fairly quiet. Making it even more disappointing kitchen dropping a ball. It's a shame as i have been to Brewhouse fair few times and it always been great but yesterday was a disaster.

Wakana, took great care of us. Super happy with the treatment and attention received.

Not even left the table yet, excellent meal and service for late xmas 3 family get together, food, service and atmosphere fantastic!

Great evening for christmas work do. Food great. Wasa really busy felt a bit understaffed!! Team were good but drinks, top ups and food, took quite a while to arrive?

Our work Christmas meal was absolutely fab. I was so impressed with the team, from the super quick response to my emails, to the friendly staff both at the bar and bringing the food to us. Couldn't have asked for more. We stayed for the quiz afterwards which was great fun 😃

Love the Brewhouse, great selection of tap and bottled beers and relaxed atmosphere - food is always quality (although maybe add another couple of veggie options). The staff and service as always was attentive, friendly and happy to support us when the group we originally had booked for changed quite a bit.

Alex behind the bar was excellent and very accommodating! Thank you!

Lovely food and atmosphere, the only bad point was it got very busy and only 2 staff on the floor .wanted to have a dessert but the staff were to busy and our parking was running out , I know you can't foresee how busy you are going to be so it wasn't a issue

For the price paid, considering it was a group dinner, the food should have been in more quantity and quality.

Had our works Christmas party here last night and feedback from the majority of people was good. I thought the food was lovely. The portion size was great and the food was tasty. A couple of people said their food came out a bit cold and 1 person complained about the cheesecake being soggy. On the whole the meal was a success. I was a little disappointed before hand as I had been asking for a link to pay the balance of the meal before we went and didn't receive one. I had to go in and speak to the assistant manager in the end who was very helpful. There had been a few changes which my have caused some issues with this but I had no correspondence for 3 days before I went in to see them. I even tried to call and was put through to central reservations where I had to leave a message and they never got back to me either. That being said, the waitress was lovely and had a big task on her hands. They knew who had ordered what, which was a bonus and took on board the nut allergy we had in the group. The food came out quickly and there was enough time between courses so we didn't fell rushed but also weren't waiting around for the next course. On the whole it was a great night for us all so thank you!

Great service from Lewis tonight. Wings were amazing. No complaints

If only it was possible to give zero stars. As a small party of 3, we booked in advance for dinner on a Saturday evening. After confirming our booking, we received an email to confirm the same. Shortly afterwards, we received another email to say our enquiry had been cancelled “due to popular demand and limited availability”. As the email referred to enquiry rather than booking, I thought maybe there was a mistake with the system so called the restaurant directly to make sure our table was still booked. After speaking with the restaurant, they confirmed our booking was showing in their system at the time we had chosen. On arrival at the restaurant, we were informed that our table had been cancelled and we should have received an email to confirm this. I explained to the lady at the front of house that we did receive an email cancelling an enquiry, but had confirmed by telephone with the restaurant that the booking was still secured. The only explanation given was that we shouldn’t have been told this. As one of our party is gluten-free, we were unable to find another restaurant in the area to cater to our needs until much later in the evening. It completely ruined our evening taking out an elderly relative to dinner when she was feeling fit enough to be able to go to a restaurant to be turned away for reasons that shouldn’t have occurred - I can’t imagine it’s very difficult to check whether a table has been booked or not. I would be interested to know the policy or process of selecting which tables are cancelled “due to popular demand and limited availability”. I can only imagine smaller tables are the first they cut, rubbing their hands together in anticipation of the bigger profit margins, without even the courtesy to find out whether this was someone’s birthday or anniversary or any manner of celebration they were cancelling at the simple cowardly click of a button. Needless to say, this was one of the poorest customer service experiences I’ve witnessed. My final word can only be some advice for staff to be properly trained in reading a booking correctly or perhaps being a bit more human about the cancellation process. A back to basics course seems in order.

We popped in for a drink thinking it’s just another modern pub. Wow! We were lucky enough to be served by Jordan who explained with real passion about the locally brewed beers. Ask for this gentleman as he’s one of the best bar people who will ever serve you anywhere.

On a weekday afternoon we were served by Wakana. She was very friendly and made every effort to accommodate all our requests. Wakana went above and beyond and thus we had a great lunch after shopping.

Food is delicious and fantastic ambience

Perfect for or family party. Thanks hiys

£12 for a small bowl of fries and a pint. I get cost of living is going up but this isn't Hampstead in London. You've got to relax

Enjoyed autumn menu and cotswold cider

Really great food and drink. Lovely venue. There was a singer performing and she was great, but the volume on her microphone was too high, I went home with tinnitus. Other than that, great place.

The Food was great, service was good and atmosphere was good, plenty seats available as we didn’t book for a Monday night.

Wakana was a great server! We had the fish and chips, bacon jam burger, calamari, and bbq shiitake mushrooms. Loved it all, will definitely be back

Came here with my partner this evening and was served by Ruby. She was lovely and professional but also hilarious! Could recommend anymore she was fab xx

I had a Sunday Roast dinner and it was such a shame as presentation was great but when it came to eating everything was so bland the taste was an earthy taste and very herbal tasting, I did not enjoy the roast

I’ve come this evening with my wife, and the service was outstanding. Ruby was really helpful and polite the whole night and made the evening really enjoyable

Matt was very informative and a great host. A fantastic day and learned a lot of new things and some fantastic ales. Well worth it

Popped in on Friday evening for a burger 🍔, it was so delicious I asked who had cooked it, well done Lily it was amazing

Fantastic pub food. Great beer, as always! Plus, with 20% off with the Blue Light Card - this was the best value food and drink anywhere in Cheltenham.

Starters were cold, small portions. Burger was ok, but chips were also cold. Service slow. Atmosphere was good.

Best Sunday Roast in Town! What an amazing Sunday roast! Every dish was spot on, thanks to the culinary magic of Renata and Tiffani. And Rea made sure we had a wonderful time with her attentive service. The perfect blend of delicious food and outstanding hospitality!

Shout out to chef Lily (I think) for making the amazing food. It was delicious highly recommend

Delicious Food & Top-Notch Service! Our Sunday roast was simply divine! A big shoutout to chefs Renata and Tiffani for crafting such mouthwatering dishes. Spandan, who looked after our table, was attentive and friendly, making the experience even more enjoyable. Highly recommend!

Enjoyed great food and had excellent service from the lovely Wakana.

I really enjoyed the quiz hosted by George Warley . He was clear and really friendly and took the time to check that each table had what it needed and he was happy to repeat questions. Lovely atmosphere and fun evening . Thank you

Spandan was very helpful with our orders and changed anything we needed changing. Great service and great price.

Spandan was amazing, service was amazing and she was super helpful. She made our experience 10/10! Thank you Spandan!

Had a lovely experience here for lunch after travelling down from Birmingham. Service food and atmosphere. We were served by a lovely young waitress named Spandan, her demeanour and attitude was very pleasant and made us feel very welcomed. Would come again!

Atmosphere here is always nice, enjoyed a lovely meal and experienced great service from Spandan!

We were a party of 36 from Scotland, booked into the Cheltenham Brewhouse and Kitchen. The booking procedures and communication beforehand were second to none. On the day, the food was served quickly and efficiently and everyone enjoyed their evening there. Thank you.

Had the three meat roast. Fine except for the chicken which was absolutely cremated/inedible. Was told because I didn't mention this until the plates were cleared/I had eaten everything else nothing could be done, but it was clear from looking at the plate the chicken had not been eaten (and that it was burnt!). I didn't expect the whole meal for free, just a few quid off and an apology - was rudely told that the manager said nothing could be done. At this point it became clear that the staff couldn't care less so didn't bother to take it any further. Poor service, poor (overpriced) food. Would not recommend

Jordan on the bar was friendly and charismatic, the food was good. Jordan was helpful and attentive through out our experience. A great face for the business. Thank you

Had a Beer Masterclass on Saturday with Jordan which was brilliant. I have tended to drink lager more often than beer in the past, however the range of beers that we tried, together with Jordan's excellent guidance on everything behind the beers, has changed my mind and I will be trying more in the future. Thank you for a great afternoon, and good job Jordan!

Loved the atmosphere was served by Jordan really friendly and efficient. Food very good.

If I had to be critical then the burger was very gristly. There were at least 6 unchewable lumps. That said the bar staff and waiting staff were very good and the place had a nice feel on a very wet Friday evening.

Rea was incredible host. Very knowledgeable. Thank you

Rea was amazing!! We had a stag do here and Rea was so good. Really knowledgeable and so much fun. She was a legend!

Excellent food. Friendly staff and very accomodating

Really decent modem bar. Great decor but the pub brews were awesome. Staff behind the bar were great

Great place for local beer and bar food like wings

Our first time at Brewhouse Kitchen in Cheltenham on a Sunday lunchtime, the atmosphere was nice , busy but not loud. We were offered a table but my partner preferred to site by a window. The drinks range was good & the barman let my partner sample 2 different beers as she was unsure of what to have. We we seated & chose 2 different meals both of which arrived hot & were really tasty. I thought the service was really good at the bar & to our table & the price of both food & drinks was very reasonable. We will definitely be going back. Nick - Berkeley Gloucestershire

Burgers were average to put it politely: the chicken burger was bland, the cheeseburger had a number of gristly bits in the meat. However mid week offers made it good value and the beer was good.

Really nice family mean with excellent service from Spandan. Food was really good and the beer recommendations were perfect!

Great burgers for the price. We had the 12.95 deal: burgers, fries and a pint. Good value. Ed, our server was great. He let us try a few samples of beer before ordering. Would go back again.

Excellent selection of beers and great service. Will be returning for a beer masterclass at some point

Fabulous time we booked a whisky 🥃 and beer tasting experience which came with food The quality of the food was excellent The range of beers and whisky’s were interesting and not just the obvious and cheaper types. Joshua the young lad that took us on through the 5 of each drink was Knowable and made the experience fun and engaging. We definitely did not feel short changed Would highly recommend the experience and Cheltenham bar

Great atmosphere, good beers and prices in Happy Hours.

i’ve been here many times but this most recent time was the absolute best! My friend and i came in pretty late on a weekday evening, having worked in hospitality myself, i know this can be super annoying for the staff! we were served by Ellie who was extremely accommodating and kind! she really made us feel like we weren’t a burden at all! thank you so much ellie! we will definitely be back

Our group of five—a mix of two grandparents, a lively three-year-old, and my wife and I—had a delightful time here. The staff were exceptionally friendly, and the venue itself was both comfortable and full of interesting decor that kept our little one thoroughly entertained. The beer flight, featuring six 1/3 pint samples, is a fantastic way to explore their house brews. I particularly enjoyed the Code Breaker IPA. For families, they provide colouring books, activity packs, and crayons, which is an absolute lifesaver when dining out with children. Overall, highly recommend this spot!

Good tasty good portions good service but pricey

Good beer, helpful and kindly staff. Unfortunately quite a few items on menu out of stock. But very nice alternatives... Thanks for saving us from being hangry... 😉

Located in The Brewery Quarter. Outside seating available. Friendly staff

Good beer selection Food was very good except for the dirty fries. Don't order the dirty fries, they were a disappointment! Not enough cheese, not melted without jalapenos and without onions.

Only called in for a drink, (although the food did look good) found a great atmosphere to relax with a beer. The staff were really friendly and helpful and the beer choice was excellent, will definitely return.

Great staff food and atmosphere friendly

The staff member called ``Wakana-san'' who works at the store was very kind. They recommended a very delicious cassis cider, and we had a great time.

The place itself is lovely, it feels clean and it’s an open area not too closely packed. Has a nice atmosphere, nice for a drink. Service was good, although felt understaffed that evening which was sadly perhaps reflected on the food. The meal I had was Chicken Schnitzel which I couldn’t complain about apart from coleslaw which wasn’t nice. The chips I ordered were undercooked which was quite disappointing. The person I was with had the Fish and Chips and said hers seemed underdone too and the fish was rather rubbery. Overall not the best place to eat from this experience, lovely place for drinks - it is a brew house after all.

Excellent gin-tasting experience with Rea: informative and interesting

We spent a brilliant time with homemade beers!! We appreciate Wakana for her kind service:)

Just wanted to share how great Ed the barman was. Great advice & guidance on drinks available. Would highly recommend and give this man a thank you from us all.

Wakana service us very well , thanks

A bit disappointed in the food this time.

A really nice setting and atmosphere, great food for a good price. Great service by Spandan :) Would recommend 👌

We were in this establishment in the evening. Extremely colorful atmosphere, unique style. Very tasty food and beer. An extremely large selection of beer for all tastes! A very great place for a group vacation. And for a family with not very young children.

Whant to say that the atmosphere and service is brilliant! I want mention a lady Wakana for great service!

Service from Ed at the bar was second to none, excellent.

This 35 day aged ribeye was cooked to perfection and the triple cooked chips are fantastic with a magical dip. The gin was superb too whilst watching the huge screen of England coming in second. A great place to eat and drink with a great atmosphere.

Food was amazing as so Wakana’s attention. Definitely coming back.

Superb, friendly service from our server Wakana - complementary tasters, delicious burgers and quaffable beer.

Jordan hosted a whisk(e)y and beer pairing. Excellent few hours. Very good knowledge and entertaining host. Recommend this for a good night, and also of something a bit different.

Speedy service, polite staff and amazing food. I was served by ruby, friendly and very attentive. Couldn’t recommend highly enough!

Didn't plan to visit today but walked by and decided we'd have some food. My roast beef dinner was excellent and my friend enjoyed her burger. Our server Ruby was superb. Very helpful and gave great advice about the food. Throughout our time in the establishment Ruby did not stop working and is definitely a great asset to your business. Great experience and food on this visit. Thank you.

Ed and Rea were great craic. Really good service. 10/10!!

Great venue & atmosphere, super accomodating to kids and specific dietry requirements. Good cider also! Our server Wakana went out of her way to ensure we had everything we needed; thankyou:) we'll be back!

We had a lovely meal. Jordan our server was super friendly and helpful. Thank you 😊

The food was great and decently priced, service was fantastic, Cameron looked after me and was a star. Got to watch some football too. Will definitely be coming back!

Served by Ed and Wakana who were both excellent and friendly. Sunday Roast was fantastic - three meat roast, loads of home cooked veg and Yorkshire pudding to die for. Gave it 4* because a bit too much gravy...please serve in a jug so we can put our own on :-)

Been a couple of times now and I really love it. The drink is varied and (from what I’ve tried) delicious. The food is varied and would suit all pallets. All of the team are friendly and seem to enjoy their work.