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3.5

Based on 644 opinions finded in 1 websites

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Nº 354 in 451 in Carlisle

Nº 90 of 98 British in Carlisle

CUSTOMERS TALK ABOUT DISHES WITH..meatpaypiepuddingeggssausageburntcreambaconcookedfishladychickencurryoldsteakcoffeemust
Score
OpinionsNoteTripAdvisor6443.5

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Had a great lunch at Brewers Lakeland Gate, Carlisle. Food nicely prepared and hot, plates were hot as well. Haddock and chips very good, with a good size piece of Haddock and chips that weren't dry or cold. Mixed grill very good, great value with plenty of meat. Friendly staff

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Jean M . 2024-11-06

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I was staying in the hotel next door so decided to eat in here. Firstly they weren’t accepting cards, just cash which caused an issue as I don’t carry cash but had to go and source some. Food was very average, a mixed grill dripping in grease was not the best. Service was average at best. Will not be rushing back anytime soon.

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IanPLancashire . 2024-11-05

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Amazing service from the wonderful Debbie, service with a smile! Food was delicious had the smothered platter and it was cooked to perfection! Will definitely be back!!

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Kerry K . 2024-10-30

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Came for our dinner,we had the chicken pie,it was beautiful. Staff were friendly but not pushy. Come quite often and it never fails us.

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Janet E . 2024-10-29

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Great food well priced with great staff. I often stay in the Premier Inn which is attached and can honestly say I have never had a bad experience here.

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Ian T . 2024-10-21

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Stayed at the attached hotel and pre-booked the £10.99 breakfast. Sausages were strangely chewy and cheap. Bacon was more fat than meat. Eggs had been sat on the hot plate for too long. Black pudding appeared to be cooked ok on the outside, but no texture in the middle. Mushrooms were tasteless. A disappointing breakfast!

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Hungry man . 2024-06-01

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Couldn't book as we didn't know,what time we would get there. Staff helpful and found us a table despite it being busy. Very good service and food was good and good value. Can't ask for more.

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Glen&Isobel . 2024-05-28

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Great as usual shout out to Paul so helpful. Staff here so helpful and accommodating. We are regulars and alwsys have a great experience

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Lynne P . 2024-05-24

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Stopped here while travelling back up the road to Scotland. Food is basic but you don’t expect much from a Brewers Fayre. Jam roly poly for dessert was extremely dry with a distinct lack of jam within which was a shame.

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g w . 2024-04-28

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Demi gave brilliant service in the soft play was so lovely and even managed to get my 3 yo out of the soft play at closing time with minimal stress from me 😂👌🏽

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Christie H . 2024-04-25

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Went today for a meal with 6 friends. Absolutely beautiful. Very quick service and lovely staff. Will definitely be back. Had fish chips and mushy peas. Delightful

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Jodi M . 2024-04-23

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I arrived for meal alone whilst my husband was attending local event. Was served very quickly and made to feel at home by the very friendly staff. Steak was cooked well and was even able to change chips for salad. Really enjoyed meal after thinking it was going to be an awkward situation.

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RebeccaJ2164 . 2024-04-22

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Excellent place, wonderful staff without exception (but especially a young lad by the name of Paul) who can't do enough for you. Service has always been great, the soft play is a favourite of my little girl and the food has always been very good. We're regulars here for all of the above reasons. 6 out of 5

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Camper51150945166 . 2024-04-19

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Came for some tea, pretty slow service, very loud children screaming, food was alright (nothing special) ketchup came in a bowl instead of a bottle! The bathroom was filthy, frootshoot bottles everywhere, toilet role was on the ceiling, overall average experience.

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Nathan O . 2024-04-05

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Really good as usual No complaints from anyone of us Drink was a pleasure Food and service was excellent Would definitely recommend to anyone

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Mike F . 2024-02-23

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Took the children during half term so was quite busy in the children's soft play area. Was served by a lady named Demi who was absolutely amazing with our daughter who is on the autism spectrum. Went out of her way for us and always had time to speak with my daughter who interrupts as she doesn't understand social queues and all this whilst she also had to deal with an unpleasant and rude family at the same time. She is such a lovely staff member and deserves recognition

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Natasha D . 2024-02-13

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Great little place to keep the kids entertained while you eat and decent food at a fair price. The only complaint would be the poor young woman managing the play area had to deal with older kids which weren't supposed to be on there and then abused by the parents which should have been dealt with by a senior member if staff. Wasnt nicecseeing her crying but was a great day otherwise

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john s . 2024-02-13

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Visited here as a couple before the Portsmouth game at Carlisle and booked a table. Booking was easy by phone and they were very helpful, plus if you eat on a match day, your drinks come in glasses rather than plastic cups which is great. The food was lovely, although I forgot to take a photo until our was half eaten. You also get 20% off food with a Blue Light Card if you have one. We found it to be perfect and included free parking, so if we ever play Carlisle again, we will be back. Thank you

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MartininYork . 2024-02-11

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Thought we would try the carvery arrived at 1 pm no turkey left ,beef last few slices which we were unable to cut ,but was told there was no more to bring out ,only the gammon was decent roast .potatoes were not crispy as were pilled on top of each other ,same as parsnips soggy .we did complain but was told they would speak to kitchen staff .so dissapointing ,won’t be back Should have taken a pic of the beef sorry I didn’t

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Dougie W . 2024-02-11

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Visited lakelandgate on the 9th Feb for dinner. We were seated promptly by the Manager Tom who was very welcoming and pleasant. We ordered the Haddock and chips, the service at the bar was quick and efficient the staff were very pleasant. The meal came very quickly and was lovely and hot, and cooked to perfection. We ordered banoffee cheesecake for dessert and it was delicious. I always fined the staff friendly and happy to help. Would highly recommend. Thank you Lakelandgate.

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Trip68645972188 . 2024-02-09

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Would not return to this mouse infested place it makes me feel sick to think there is mice running around the restaurant don’t even want to imagine what behind the scenes look like! Absolute dump of a place would not recommend to anyone

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Carol S . 2024-02-05

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First time visiting this brewers fayre. Great service from Lottie and lovely food. Nice softplay for kids to have a run around.

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Happiness41703523791 . 2024-02-03

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The staff were amazing.huge shout out to the manager. We didn’t book and it was breakfast with Santa. The place was bouncing and she opened up tables in the bar , which accommodated my husband in a wheelchair and me on crutches. They were run off their feet but stayed polite and kind. They kept the hot and continental buffet well stocked. In fact they were more efficient than the poor coffee machines as they couldn’t keep up with demand. You really need to give them more staff when running promotions like this . You really need to hang on to them as they are real assests to your company. Food was good quality, fresh and great selection. Impressive value for money. Nothing was too much trouble for front of house or the kitchen. The place was clean and they cleared tables as quickly as they could. The place does need some routine maintenance on things like cupboard doors at the buffet areas.

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Julie P . 2024-01-08

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Lovely staff and good soft play, as always, however the portions were uncharacteristically tiny! Paid extra for large and would hate to see a small. Never had such small portions here before and quite disappointed. Wonder if there's new kitchen staff as this was enough to make us not return here.

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Travel769449 . 2024-01-05

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Having visited over the Xmas and leading up-to New Year must praise the “Festive Menu” that was on and say how enjoyable it was “ Turkey with all the Xmas trimmings” was exceptional followed by “Profiterole’s “ it was so enjoyable along with the “Excellent Service” provided by the staff all so customer friendly where nothing was any trouble. It was so good as stated I visited again before “New Year” and again excellent Xmas food and service couldn’t be faulted. The Manager Tom has got staff that’s well trained and Customer Focused at all times. As stated friendly staff and all parts of premises exceptionally clean and hygienic.

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mothersole6150 . 2024-01-01

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Went in with my family as someone who works at Brewers Fayre, I wanted to take them there to eat and drink and take advantage of the staff discount. I provided my privilege card number although the manager wanted to see the physical card when all she needed was the number to associate myself to the store. I offered to provide my ID and ring up the store to confirm and the manager didn’t really care, all she was interested in is getting away. Even when the server went over to her she looked fed up and shrugged me away on first attempt. Besides the manager being rude and disinterested on providing a good service. Overall the place was clean, service was good and food good. Although, Men’s toilets could do with a refurb.

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Coastal31171291971 . 2023-12-30

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Great service from Charlotte. Very friendly and approachable, great hospitality asset to company. Deserves a raise

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zizi m . 2023-12-11

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Lottie was a great bar maid all night. Provided amazing service for me and my coworkers. Would definitely revisit

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Vladislavs L . 2023-12-11

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We stayed at the Premier Inn nextdoor and paid for breakfast which was in this Brewers Fayre. When we arrived we had to join a long queue behind non-residents just to give our room number. The girl who eventually took our details and showed us to our table treated us like we were an inconvenience, she was so rude and miserable. Then the real problems began. No clean cups for the tea/coffee machine, which was situated next to the arriving guests queue so you had to squeeze past them. No glasses for juice. No juice. Hot breakfast had a massive queue then most of the items had run out so empty dishes everywhere and the staff were in no hurry to refill. I went to ask a member of staff about it and she was as rude and dismissive as the first girl. The chef finally brought out more food but at his own slow pace, no sense of urgency. Then as soon as he put the filled dishes down they were emptied by the numerous people who’d been waiting ages for food so the problem started again for the rest of the queue. Yet despite the obvious lack of competent staff and food they still kept allowing in paying visitors from outside the Premier Inn so the place was rammed. I would recommend that if you do stay in the Premier Inn you avoid the breakfast option in this place at all costs. The manager urgently needs to address the attitude and performance of the staff, they were appalling. I have given 1 star because when the food finally did arrive it was very nice. But not worth the hassle.

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Sally1633 . 2023-12-10

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Excellent breakfast party staff were so helpful and attentive. Our party was ran by Demi who worked really hard to make sure everyone had everything they wanted including coming in early to set up for us! Will defiantly come back again!!

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Z4881BUdaveh . 2023-11-25

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Stayed here on Sunday the 5th November after a day at Carlisle races, have stayed here previously last year for the same reason and a few times before with my local bowling club up in Scotland. No issues with the food or accommodation however the...

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H3408JDstephenr . 2023-11-07

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Great soft play and kids meal are brilliant! We have also had some lovely meals. We have also been to toddler morning where the kids get a cookie and juice also craft and of course soft play! Also refillable hot drinks and soft drinks! The...

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Chloe T . 2023-11-07

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Absolutely love this place. The food is amazing wide variety. The soft play for the kids is fantastic. I have three kids Aged from one to 7 they all absolutely love it couldn’t rave about this place more. The staff are absolutely fantastic and help...

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amy louise b . 2023-11-06

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Food was lovely very reasonably priced. All the staff are lovely, play area is great, fab loyalty scheme both in play area and restaraunt. Indoor play area is lovely, they do toddler mornings and events such as halloween and breakfast with santa which are great....

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Alison P . 2023-11-06

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Excellent venue, lovely welcoming staff who are always help to help. I attend regularly to the toddler mornings run by Pam and her team, they are always so helpful. The play area is great secure, and the children get to play with the extra toys...

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Linda G . 2023-11-06

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Just wanted to say how amazing Pam and the play team are in Brewers Fayre. Usually come every week to the toddler group and always so much for the little ones to do including breakfast. We just came to the first year of doing toddler...

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Lauren D . 2023-10-31

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Meal was delivered quickly enough but fish was unavailable which came as a disappointment. Tasty meal non the less, I had beef and ale pie with mashed potatoes. Pie was good but the portion of mash was very small.

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Steve_Ellwood_13 . 2023-10-26

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Amazing customer service, very friendly staff, great food. What more would you want! Fabulous 5 star service as always!

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Sarah d . 2023-10-22

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This is our ‘go to’ for Sunday lunch with my 90yr old dad. He’s very fussy and critical, so it’s quite a compliment that he enjoys coming here. Karen is always lovely and knows the regulars, as they do her. The food is excellent, the...

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commentnocomment . 2023-10-22

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I use this Establishment regularly and I have never had any problems. Firstly the Manager and all the staff are brilliant and always focus on the customer where nothing is of any trouble to them and I find them all very friendly and able to...

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mothersole6150 . 2023-10-20

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We were there for breakfast and dinner 2 days, dinner was brilliant service was great, the 1st breakfast experience was great the lady was extremely helpful and accommodated us with no issues large family and gran in wheelchair. Second day 11/10/23 with my gran being...

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t b . 2023-10-12

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Meal was cold when i complained plate was taken away no sorry or anything and never returned with another meal to replace it. Sunday carvery no meat left veg was threw on plate it was vile when asked for manager told no idea where manager....

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hazel j . 2023-10-08

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Ordered a large gammon steak and I think it had been on the griddle a couple of seconds each side, still raw and cold 99% of the way through. I had to take it back to the bar to complain as the staff ignored me...

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Daisy F . 2023-09-25

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Shocking customer service. Dont waste time and energy turning up there. It was empty and wouldn't accommodate a table. Service from the girl at the front was atrocious, rude!

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Melissa M . 2023-09-19

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Usually go here and have rack of ribs but haven't been for a while , so took my daughter and partner tonight. Well to say I was disappointed was an understatement. We both had loaded sharing nachos for starters. We'll they were not loaded asked...

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nuttycaz . 2023-09-16

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What a lovely evening! It was busy and I was worried it would be a long wait but the food came out quick and it was so hot and tasty! The blue light discount is a nice bonus too. The staff - Tom and Bethany,...

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lnd2staunton . 2023-09-15

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Food was less than palatable but the biggest concern was the kitchen staff talking in the bar about taking drugs, each to there own but for customers and young children to hear is deplorable.

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Ian R . 2023-08-29

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Had breakfast at Brewers Fayre, on 16th August, fantastic , everything hot , great choice . Staff brilliant , really friendly and helpful. Have also had carvery, again great choice and lovely and hot. Will definetly be back , well done everybody, staff a credit...

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OLIVE g . 2023-08-21

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Another trip here, with some family members. Winner, winner chicken dinner, pasta & my beerbattered fish. All were delicious & I even managed to finish my massive crispy fish! Lovely staff. Karen on top form, as usual & such a credit to the company. Back...

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Hginah . 2023-07-16

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We were staying at the premier inn next door which was very convenient and we would recommend it to anyone staying at the premier inn

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Malcolm M . 2023-07-11

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Walked into what looked like a very busy restaurant to my expectations were not very high we will see it by the manager. He was very polite and pleasant and took her order, told us to help ourselves until our food arrived Lindsay and Kisha...

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joannr836 . 2023-06-19

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Wanted to order fish and chips but no fryer in kitchen so had “Winner winner chicken dinner” - tough piece of chicken stuffing dry - no cabbage so they gave us canned peas. The only edible part was the carrots. Definately not a “Winner” Second...

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27traveller1952 . 2023-06-17

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Went to the lakeland for lunch, and lyndsey was super helpful, I can't thank her enough, we will deffo returning, thank you so much

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stecrack . 2023-06-13

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Would like to thank Lyndsey Wheadon for some world class customer service, she made our say a lovely one and nothing was to much trouble for her

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CarbonEnve . 2023-06-13

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Excellent staff Visited for my birthday, it wasn’t a particularly special birthday so I today chose a cheap and cheerful establishment, I can honestly say that I felt we were treat like royalty, the lady who I can only presume was the manager was absolutely...

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DayTrip67852787121 . 2023-05-20

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16 of us. Fabulous food. Well done kitchen staff. Nic on bar was lovely. It was a double birthday celebration.

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69ding . 2023-05-13

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My work colleague and I had driven round Carlisle looking for somewhere to have breakfast for over half an hour when we stumbled across Brewers Fayre and what a happy accident it turned out to be! We arrived towards the end of breakfast time and...

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KellyN985 . 2023-05-05

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We popped in for breakfast whilst my partner was on his weeks holidays. We was greeted very warmly and quickly seated and given the menus. Grabbed a lovely coffee whilst we looked at the generous food on the menu. We opted for a full English....

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Cameron H . 2023-05-01

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Following a lovely Christmas Day here, we decided on a family breakfast. £9.99 per adult, but kids eat free. Extensive continental plus full english. Fruits,pastries,yogurts, toast, muffins, pancakes, large hot buffet & drinks included! I know there appear to be cheaper alternatives, but this was...

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Hginah . 2023-04-02

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Arrived for a prebooked table and ordered (all seemed good) Starter came wrong (person at till misheard us and just GUESSED our order) Mains came wrong (Asked for gravy on side, and came swimming in gravy... with a pot on the side) Ordered deserts later....

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Kieran B . 2023-03-24

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We recently held our daughter’s 3rd birthday party in the play area and it was brilliant, fantastic value for money, lots of food and entertainment. Pam and team were amazing, super friendly and took all the stress out of the day which can’t have been...

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KRAA13 . 2023-02-14

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A friend and I meet up for coffee most Saturdays. Over the last 6 months my friend has had 3 medical episodes, 2 resulting in him being taken to hospital by ambulance and the third today was worrying but fortunately not as serious. On each...

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iloveorkney . 2023-02-04

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Arrived early and found our room was ready. We were checked in by Jenny who was very friendly and helpful explaining about our room and the facilities on offer or nearby. Ample free parking 🅿️ onsite. Room was a premier plus room which was well...

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chrisiR1769HN . 2023-01-30

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Staying for the weekend in there new premier plus room it’s absolutely beautiful so comfortable and service has been first class both in the hotel and restaurant from Jenny booking us in to the friendly warm welcome and hosting by Tom & Lyndsay and breakfast...

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986theresai . 2023-01-28

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Thank you all so much for your help on Saturday night I came for tea with my 3year granddaughter.. she had a fantastic time in the soft play area,eat all her tea that she never usually does mine was lovely aswell nice and hot .....

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SamandOtis1 . 2023-01-23

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Table of 15. Fantastic food. Great service. Pam was very helpful. Molly polite and friendly. Beth on bar was friendly. Well done kitchen team for getting all our mixed grills platters and other meals out together and hot. Cooked to perfection. Great time had by...

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69ding . 2023-01-22

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We would just like to thank everyone at Lakeland gate Carlisle for another great year for our weekly breakfast club as usual premises,food,and staff all 5* well done 👍xx

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Fatfryer . 2023-01-04

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Very poor tried to order food at the bar to be told this is not on the menu, it’s a bank holiday. Returned, to make another different order to be told that’s not in the menu. Asked a waitress what is actually on the menu...

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Paul R . 2022-12-26

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We frequently go to this place, mostly the Brewster Bears play area and I ’ve taken my two children since they were babies. We love the play area, as it’s always clean, and busy with a variety of activities aside from the soft play including...

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EmmaE131712 . 2022-12-23

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Visited on the 14th December 2022 for my wife's birthday. We had the three course from the festive menu which was absolutely superb never had as much food on a plate. Each course was beautiful served quickly & with care by a wonderful staff especially...

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489douglasm . 2022-12-14

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We decided to pop in for an early morning breakfast treat as we had a busy day ahead. We were greeted as we walked in by a lovely lady who explained the breakfast options available and took us to our seat. The options were a...

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Ditchy2000 . 2022-11-29

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Had breakfast there this morning which was pleasant, however a member of staff there called Nicola was nothing short of world class, to say she made us welcome would be an understatement, thanks so much, your a credit to your employer

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CarbonEnve . 2022-11-20

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We held our sons birthday party here in September and he attended a Halloween party in October. On both occasions, the staff were amazing and really engaged the children. The activities organised were age appropriate and everything was really well thought out. Incredible value for...

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GeordieGirl123 . 2022-11-02

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Amazing staff who went out there way to make our special day even more special well done team you were amazing thank you for all you did for us

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charlotte m . 2022-11-02

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I visited today for the Halloween Party in the play area with my 2 kids and it was fantastic the staff were absolutely amazing they all went above and beyond the food was very tasty and my kids had a great time the staff in...

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ACumz1289 . 2022-10-30

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Ordered two mixed grills. Cooked to perfection. Thanked chef Jake for lovely meals. Will be back again

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69ding . 2022-10-30

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We’ve just been to the Halloween party hosted by Pam and the play team and it was incredible! 10/10 🎃

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Inkedivy . 2022-10-30

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Attended the Halloween Party hosted by the play team. Pam went all out!! Absolutely fantastic value for money. Play, Games, a disco and a hot buffet. Staff were fantastic. Well done ladies a very tired child and a happy mummy! X

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960rachm . 2022-10-30

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We've just got back from the Halloween Party held by the fantastic staff in the play area. All the children had a brilliant time, games were aimed at all age groups attending. Food was great with plenty of choice & was hot & very tasty....

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fionai970 . 2022-10-30

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Just came home with two very tired and happy children after a fantastic Halloween party in the play area. The effort that the team put in was fantastic and the event was well worth the money. Thank you to all involved x

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336rebeccaf . 2022-10-30

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Attended the Halloween party today. Absolutely fantastic from start to finish, Pam is a brilliant host, so much time and effort put into today. Lovely food and always value for money! Couldn’t recommend this place enough.

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juamke974 . 2022-10-30

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Clean, friendly service. Nothing was a hassle. There was no corn on the cob at dinner but didn’t spoil it. We had the meal deal for the family.

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sengababe . 2022-10-20

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Had my daughter 3rd birthday party there today the young girl Demi was brilliant in every way helped and organised everything couldn’t ask for better the other girl that was there didn’t even tell me her name and wasn’t much help… thank you so much...

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H1640SVhaileym . 2022-08-14

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My little boy had a party here last month, it was brilliant, they had lots of play time and a little party room where they received a lovely 2 course meal, they were very accommodating to our needs and couldn't do enough for us, including...

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Jayhow17 . 2022-08-05

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Popped into our local brewers fayre yesterday. Food came out quickly and hot. The girls in the play area were fab and couldn't be more helpful. We were quickly seated and the waitress even got our children colouring sets to play with. Will be back...

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Extraordinary750278 . 2022-07-24

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Eating out in Carlisle on a Monday/Tuesday proved problematic. At least the Brewers Fayre was open. It was a drop in for a late lunch/early dinner and ordered off the two for one menu (was with the missus, not just being greedy) and couldn't have...

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Q7040XJalexh . 2022-07-06

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We love coming here as a family with 2 young kids, they love the soft play while waiting for their food! Staff are friendly and welcoming and food never disappoints! We will be back thank you.

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132kjw . 2022-06-30

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We stopped at the Brewers Fayre on a Saturday morning for breakfast, the full English was beautiful but the best part of the stay was the staff, Nicola was friendly to talk to and very accommodating to any requests to make our stay better whilst...

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aaron b . 2022-06-26

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The lady In the play area demi is so lovely everytime we come and fully deserves more credit. We really enjoy coming and having a play.

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zaraleeb2022 . 2022-06-25

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Always a pleasure to eat in here as all the staff are so friendly and nothing is to much of problem for them. Food and drinks are all sensibly priced and all aspects of this establishment ie cleanliness etc are good

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mothersole6150 . 2022-06-24

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Party of 9 visiting and considering how busy the restaurant was the service from Keeley and Pam was great.

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Crestey . 2022-06-01

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It's a Brewer' Fayre. Experience depends on which staff are on duty. Manager and Deputy are good, others.... Variable. Male toilets have been flooded for three consecutive weeks. OK, male patrons will have some responsibility (obviously) but when the carpet in the antespace is flooded...not...

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I5495VGdavej . 2022-05-24

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My family love the Lakeland Gate. Personally, not too keen! Food average and poorly cooked at times. Had a mixed grill, steak ordered rare but was well done! Meat on the meal was half the size of some of the others yet apparently they are...

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sonofgod6969 . 2022-05-21

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Steak pie, smash and veg. The smash was the worst instant mash I've ever had. The smash and the veg were rough and hard on top. good signs of a heated up dish. The pie was ok for a frozen pie, instant gravy obviously. It's...

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cheesenip . 2022-05-04

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Good food fast service it was very busy and a lot of staff running around feels hectic struggled to understand the girl at the waiting station perhaps if she removed the pen from her mouth then I would understand her better we had a long...

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Kowbel . 2022-05-02

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Had my 5 years old sons party here and could not recommend enough. The staff were amazing especially Pam and Oliver, both went above and beyond during the party, couldn't expect a better service. Amazing value for your money. Will definitely book again.

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G3107BCcarinas . 2022-04-29

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I took my grandchildren to the play area it was nice to see somewhere clean. Plenty for the children to do. Good choice of meals for the children and I had the salad which was lovely. Unlimited hot and fizzy drinks. Would reccomend especially if...

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paulinek0 . 2022-04-16

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Popped in with my wife. It was busy but we got a table and were seated quickly. The new cocktail menu was good and we both enjoyed our meals which arrived quickly and hot. The outside has has a lovely revamp with lots of lights...

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nclbell . 2022-04-16

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We expected it to be really busy but we managed to get a table without booking and the children were very well entertained. They received colouring sets and the food was great as usual. We often come here to let the kids burn off some...

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Extraordinary750278 . 2022-04-16

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Warm friendly welcome. Fast efficient seating from the host. We were there for breakfast. It was a buffet it was well layed out with plenty of choice. Blackpudding and poached eggs are cooked to order. They were delicious.

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kazaslater . 2022-04-12

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