Hungry Horse - The Turf Tavern in Carlisle

Food was good and staff really helpful . Really bizy when we where in so hars to talk with all the noise.

Came here on a Monday morning for a mixed grill. Food was cooked to perfection and staff were super friendly and helpful.

Lovely food and a good price as well I would recommend it

Great fast service. Atmosphere was great, lovely and quiet. The mash potato was a little bit cold but other than that it was great.

Lack of staff Poor hygiene habits of staff, messing with their hair whilst serving, rearranging nose piercings whilst serving drinks Staff with colds, sneezing and coughing all.iver bar and glass cleaning area, putting the glasses back on the shelf for drinks to be served in. Staff eating behind the bar and throwing things at each other. We received the smothered steak on griddle plate, menu stated larger portion of chips, 9 chips on plate, and not even as much as a tablespoon of cold peas. Not value for money, poor service and poor food Sadly will not be returning

Yummy loved it chilled great staff food plenty even the singing chef made us smile clean tidy great give staff payrise brilliant

Very welcoming, staff were fantastic, came to talk to me, showed interest in there customers, and biker friendly, unlike other Cafes I have been to. Great service, highly recommended. see you soon.

Fast and friendly service off every team member, the pub is dog friendly, food very nice. Plenty of space and decorated nice.

Quick service, polite staff. One of our go to spots, always exceptional food and would definitely recommend to others.

Nice place for a morning coffee.

Alisha was very lively and welcoming

Great value food , very helpful service Staff went above and beyond , free parking is an added bonus , would highly recommend.

Great little spot, good food, good prices, friendly staff. Don’t play the claw machine. 🤣 Seriously, though, good place for lunch in Carlisle.

Freya was an absolutely great server

Decent food, relaxed atmosphere

Alot of black bugs and even in the lighting last night 21-09-24 , did put myself of the food if I'm truthful. Table 18

We had an amazing time and our server Freya was the best server ever. She has been the best Server, nice and talkative and our service was very quick and sharp. I would love to come again soon. The food was awesome too.

I would like to thank Freya for making my experience at this establishment most wonderful she has been an amazing server and such a nice person in general I will be definitely coming again

Went for drinks and had an excellent time thanks to Freya`s service made the night better.

One of our favourite places to come with our toddlers, Freya; our server, was exceptional - special thanks to her!

Great place to watch the football and grab a bite to eat, staff were friendly and helpful

I was served by India very nice great customer service we got the cheeseburger chilli dipper ,the gravy one ,chicken tikka masala and the classic beef lasagne we also got 2 chocolate fudge cakes and an intimate big candy mania we will be back again

Had a great lunch after Hadrian's Wall walk segment. Thai was the friendly server. Becca took the order.

Great out space .all staff friendly

Had a birthday party for my 13yr old twin grandsons, food was delicious, had the mixed grill and a super massive sundae so was well filled up! Atmosphere was good and food arrived quickly, the staff were happy and friendly and the place was clean and tidy overall so we had a great time. Thank you! We will be back again soon.

Quick weekday visit. Tasty food, reasonably priced food and excellent service from Tasha. We'll come again.

I had a few drinks the other night with my pals India was serving us and she was very polite

I was in yesterday for some food I ordered a mix it up and the food was great I was served by India and she was very polite and kind to me I definitely recommend this place

Hungry Horse type pub. Excellent staff very accomodating. Food decent and well priced.

I was in the turf today with my daughter for food our server was India. She made us feel welcome and was especially good with my daughter . It has a lovely atmosphere and I would definitely recommend the turf to anyone

Great experience and service at The Turf Tavern Carlisle, we were served by India and couldn't fault our meals.....👌👏👏👏

I went for food at the turf and was served by India. She was such a lovely girl and took the time to listen to our order app while with a smile on her face. There was a youn man there too Thai I think? He was also so lovely, always with a smile on his face. I would 10/10 recomend the turf to anyone, such a lovely cosy atmosphere with great food and great staff, would definitely go back

Great place to eat, quick service, kids ate for a £1 on Mondays. Server Alisha was very helpful.

Friendly staff and a menu with lots of variety and delicious food. A personal favourite due to the happy atmosphere and good prices.

Fabulous food at good prices. Also staff members are great 👍

Popped in for a bite to eat with the family. The food is ok and staff are great. The resturant though is fairly dirty, with significant amounts of flies. Could do with a bit of a deep clean.

Always come here for dinner when we come to Carlisle, always great value and staff are always friendly.

Quick, friendly service from Becca. Good quality food

Always been satisfied with food and service and find staff always friendly and helpful served today by Aiden

Can’t recommend this place enough. Great food and lovely staff. Amazing value for hot, fresh food and great service! Served by Aiden, a credit to the place. Will be back… again!

Bogof burger day really tasty burgers & staff pleasant polite & helpful. Visit The Turf often & never have any issues.

Had the 12oz gammon with egg n pineapple and trimmings was cooked to perfection but chips just like warm,,was offered fresh ones but got a free pudding instead which was lush..the ultimate big candymania served by aiden friendly happy go lucky lad.

The staff are very welcoming and are always on hand to help out when u need and the food and service is great and the music and atmosphere in general is just good place to be

Staff were all polite and friendly. Food was really good quality and quantity for the price. Didn't have to wait too long for food to come.

Four adults (pregnant lady!) and 3 children All come away with a stomach bug after eating in this horrible place, sticky tables, would not recommend eating in this place.

Fast service amazing variety of food! Something for everyone even the fussiest of clients.

Absolutely lovely food enjoyed very much as always do 😊

Wasn't a bad place to eat after walking hadrians wall however the staff I feel could be friendlier and even though it was a Friday around 6ish we went there was only 2 br staff and 2 serving and it was quite busy really

Nice dog friendly pub with great food. Brilliant service from India, kind and friendly. Would highly recommend to anyone

Went for fag, came back burger gone !!!!! My well earned money down drain. Gutted turf Carlisle u owe me big time. I’m heart broken and won’t be back

Come regularly with my parents. Food is great and staff are so pleasant and accommodating. Keep up the good work 👏

TY is an issue!! Believe he is potentially management or some senior position the way he was speaking to his staff and the service is appalling! What is the point in booking a table for us to turn up and given a table for only half of our party size and being told well it's been busy it's that or nothing! Also not impressed to see him leaning all over the bar kissing some women! Like there's a time and a place for that and infront of the whole pub was not it!

Great place to have a meal and drink 👍 but, the salads are terrible, limp, old and lack of dressing. Shame about the filthy untidy toilets which are very, very badly in need of a makeover. Painting, toilet seats, locks on doors, floors filthy, widows ALL need attention BADLY.

Had a great day out and lunch at Turf, I was served by Alisha and she was a credit to the company, was very nice and helpful. Thai could've been a bit more chipper though

obvious lack of cleaning,(table and floor), cutlery particulary dirty with dried on stains. toilets stank 2 urinals in the gents leaking and in ladies only 2 toilets to choose from, 1 blocked and the other had the seat hanging off. gone downhill from our previous visits ( a while back ) won't be back anytime soon sadly.

The building needs essential maintenance and a damn good clean.

We had a lovely meal, it came quickly and we all enjoyed it. Alisha served us and was very friendly and efficient. We’ll definitely be back 😃

The Turf is a Hungry Horse franchised pub, which means it works to a national menu and pricing. I have visted before and was quite impressed, and wanted to see if the standards were as high as some years ago. I ordered fish and chips and a half of Strongbow and both came to a very reasonable £10.49. The quality of the fish was decent, the portion of chips well cooked and adequate, and the mushy peas were good. Also the lady on the till was pleasant and I didn't have to wait too long. Note as well, this pub is aimed at sports and pub games fans with Sky and TNT Sports available, a dartboard and pool table. Worth a look if you want a meal and watch sport at the same time.

I've always.loved my breakfast brunch here. Was shocked to learn they don't do breakfast anymore. Had a fish finger wrap. It was dry and horrible.. Another reason I visit is the staff are.always lovely . But.not.today. Funny atmosphere. Doubt.I will be back.. Wellnot for breakkie cos there.is no breakkie

I had the Korean BBQ Burger, and my partner had the Katsu Banquet. The burger itself was pretty good. The tiny portion of chips and 2 onion rings on the side are not good. The Katsu Banquet arrived with a stone cold pot of curry, I'm guessing they forgot to heat it. I waited in the queue at the bar for a few minutes (to ask for a re-heat) and the bartender didn't seem bothered at all about sorting it, 'I'll get to it in a few minutes' he said. After about 8 minutes, it arrived, nuked. And half the meal had been eaten. That's a shame. But the worst part of this place is how sticky everything is, the floors, the tables, then menus are all covered in old sticky food. This place really needs to invest it better cleaners and equipment. £28 for 2 meals, which weren't the best, in a place that needs a proper clean. If management read these reviews, you should be ashamed to serve guests in such an unclean environment, I dread to think what the kitchen is like. I didn't use the toilets, so I can't comment on their condition.

Starters arrived at staggered times with, everyone was finished by the time the last starter arrived, mains then arrived although starter plates still on table, starter plates only removed after we asked the guy serving the meals if he would take them away.

Great food at a great price, used the app to order and easy! The staff were really helpful and polite. What's not to like!

Visited for a family meal. Food and service were excellent. The guy behind the bar was really helpful, especially as one of our party is gluten free. Relaxed family atmosphere. Recommend 👍

Watched the match, England knocked it out of the park! Great food and staff went out of there way to bring food out when really busy. My lass loved the veggie pie.

Busy local pub with great food options. Great place to have a couple of drinks and a well-deserved burger after exploring the local activities.

Food is pretty good but can depend on which day as quality of food has differed per day

No food after 8.30pm... chef had left !! No apology, this is NOT the first time this issue has happened, very poor

The food was reasonably priced the service was fine the reason I gave 4 stars was the gents toilet had a bucket under the leaking urinal which required emptied and under the hand dryer was black, just a pity because it's a good place to eat and drink.

Amazing service with a smile as always from the lovely Jodie! Food was served quickly, great quality and the steak was cooked perfectly. Can’t wait to come back.

A nice venue and great value food, our first visit and we'll be back!

Plenty tables, comprehensive menu options. Free parking if you enter registration at bar touchscreen. Food is of good standard but in my experience was let down by undercooked veg and lumpy or excessively thick gravy. Venue could do with a more regular deep clean, families and students touching all surfaces lead to sticky tables and menus. Still remain a regular customer,

Took my daughter son and grandchild out for lunch ,amazing ,value for money friendly staff,eventhough they took some criticism from other unfriendly customers but handled it well,clean neat and tidy,first time there but will be going back,it was only certain customers that let this beautiful place down

Tables sticky, food very poor quality roast beef that you could mend your shoes with, one person behind the bar and a tide of customer's wanting to be served.

Poor beer selection, but generally ok

Very good burgers and chicken wings, don't order nachos at this place, 10/10 for the drinks.

Ordered the 15 ounce gammon which came to the dirty table I was sitting at quickly ( probably too quickly ), the meat could have been hotter but the biggest disappointment was the chips that went cold before the garden peas. A member of staff asked how my meal was, I said to her about the cold chips she said sorry then walked away not offering to do anything to improve my meal. Never again.

Jodie was extremely helpful Many thanks

Perfect stop on our Hadrian’s Wall Walk. Jodie and Megan served our 11 person walking group with smiles and friendly conversation. Food was delivered quickly with a smile an extra requests filled. Food was hot and tasty, but not extraordinary.

Furnishings tired and worn, food excellent 😋 well worth visiting

2 4 1 burgers offer on a Friday. Had the Meat Free option. Was delicious and just what we needed after a 16 mile walk.

Brilliant staff, very welcoming and friendly.. Food was delivered hot and quickly..

Update- the outside area has been renovated and looks much more inviting

Very, very busy evening and yet the staff were attentive and welcoming to myself and my 6 year old son. Nothing was too much trouble for any of them and we didn't feel rushed about despite it being an exceptionally busy night. We will definitely be back again. Thank you Maria and team 😁

Maria was brilliant and went above and beyond with the service

Is it really too much trouble to bring a knife and fork. The atmosphere was more like a canteen.

Waited an hour for food and it was all cold won’t be back

Walked in and waited to be seated and had to catch someone on their way past due to us being ignored. Ordered a shared starter between 4 and it came with no sideplates.steaks came burnt.seasoning was just powder in a little dish amd smelled and tasted vile.charged twice on their site and then had to wait 5 days for a refund.tables were so sticky and the staff were not very welcoming and did not even tell us we had to help ourselves to cutlery and sauce and didnt come near apart from to bring the plates.Will never be back to Turf Tavern

Decent for pub food. Not really much of a local but watched the footie and it was ok! Bit pricey for a pint but most places are now!

Been to hungry horse many times and go for the food quality and portions for the price you pay. Suddenly the quality and portions you get have changed dramatically and not worth the money. Will not go again.

Pub itself is not bad if it was kept clean. (Toilets need a good scrub and table should be wiped with a clean cloth, Rather than being sticky). The only waitress was extremely busy and with a smile. But the food was really poor, we waited a long time whilst everyone around us had their meal and left. So clearly something went wrong with our order and food tested very dry as if forgotten and reheated.

Busy day in the restaurant but service was still great and food hot and well presented. Great value offers on the menu.

Went here with the birthday girl we had a three course meal with drinks and found it delicious service amazing good breaks in between meals we wi be back .thanks

Good food with a nice atmosphere...

Met with friends after work for an early tea. Food was good value for money and staff were lovely. Have been before and would go again.

5*/5* great local pub. Food all reasonably priced and very tasty. Particularly there cheese burgers. Very wide array of drinks, plenty of options. Great for a catch up and night out.

Really nice pub food. Friendly and efficient service. Good value which was even better with 20% off with Blue Light Card QR code.

Nice friendly staff and good food.

Another great meal! Staff are always friendly & helpful. Good sized car park, so no concerns about parking, you just need to put your registration into the gadget at the bar 😊

Really friendly welcome by Maria. Good gluten free selection. We chose the Chicken New Yorker with baked potato and salad. The food was lovely! Good sized portion. The non gluten-free 'Mix It Up' steak was very good too. Cooked exactly as we asked. Could not fault 👍

Having just left the hospital, decided to have lunch at the turf. Ordered Burger & fries. x2. + breakfast. The meals that came left a lot to be desired, the breakfast was awful, sausage was inedible, bacon cold, hash browns + beans o.k. The burger + fries where not appetising tried to eat fries but cold, burgers just passed the mark.My partner then said you certainly excelled your place to dine. enough said.