Hungry Horse - The Turf Tavern in Carlisle

Excellent service food delicious staff very friendly def be back highly recommended 👌 prices cheap and food well presented

Food & staff were excellent 10/10 😋 Been here a few times for drinks & was great too. Does get very busy so my advice is to go early.

We went on valentines day with the kids. It was very busy with families but tasha alisha and Freya were very calm and friendly x

Lovely food, friendly staff 10/10 😋

Called in today for a beer with friends and the service we encountered was nothing short of world class from Alisha and Freya, it was a perfect example of how professionally trained staff act and was in stark contrast to our bad experience with Thai the previous day, I am no customer service expert, however I do know how to be a decent human and would suggest the Thai shadows both the girls on today to learn how to actually conduct himself

Called in for a lunchtime pint, we are regulars and are usually more than happy with our goods and even more so with the service, until yesterday that was when we were served by a barman called Thai, our pints had a funny aftertaste and when we brought that to his attention he was extremely rude and dismissive, now we have actually heard him have this manner to others but that was the first time is was pointed to our direction, he took our drinks, said there was nothing wrong with them, and said he would refund us but not give us another drink, I asked why and he said he wasn’t will to because of the waste, surely any drink not up to standard should be replaced? We have had this in the past and our drink was quickly exchanged with a lttle sorry about that, that’s all it would have took, not to be called a liar and then refuses us a replacement, maybe all that Thai needs is some additional training in manners and customers service so he can join the rest of highly qualified and friendly staff

I had a really bad experience when I was out for a drink with a work mate I had paid 11.80 for two pints. That weren’t not up scratch. Point blank refused to change them only offered us our money back. THAI. The bar man was very rude to my mate. About the whole situation. Saying he had to watch the waste. So we were expected to drink the bad pints that were obviously the 1st ones pulled of the barrel. Which should have been pulled off b4 serving any to a customer in my experience. I think THAI. the bar man would really benefit from a bit of extra training. And then he would probably fit in with the rest his colleagues that always lovely and polite and keen to go out of the way for the paying customers

Food was good, and good value for the price. Staff were pleasant and helpful, especially Sophie and India. We will gladly return.

Cheep but ok. Needs some TLC but probably won't happen. Food was decent. Would go back.

I was served by Jakub he was very friendly we come here weekly for meals with friends he’s always very smiley and patient

Want for Sunday Lunch and definitely coming back again. Our servers were Jakub and India, they were really nice, helping us and created a lovely vibe for the afternoon. Great customer service! They allowed us to have so many straws because we kept asking for them and were very enthusiastic when we talked to them all and all a great experience

Waiting on staff were brilliant especially India. Food was lovely and wait times really reasonable.

Staff are very pleasant and helpful

Food was ok, bar maid Freya went out her way and beyond to help.

We’ve had Alisha and Freya, pretty much every-time we’ve been here and every-time they’ve been amazing servers and hosts. Always happy to see us and serve us. The food here is delicious and the drinks are plenty and all served by these two and the rest of the awesome Turf Staff

Good food, friendly service, good value for money :-)

My friend and I had a good meal. Korean Chicken burger was lovely. Served by India and Tash. Very friendly and helpful.

Kind, friendly, fast, good & reasonable prices. Alisha and Tash were great.

Great place for a family meal. The food and service is always brilliant.

Food was nice and served in a timely manner relaxing environment. Would recommend

Absolutely lovely food enjoyed very much as always do 😊

Great value cheap decent grub. Really fancied the beef yorkie pud burrito, but they had run out. Had the steak pie instead which was very tasty. Good place for children and adults alike. We have been before and we will go again!

An enjoyable family get-together !

Lovely family-friendly atmosphere with hearty pub classics, excellently priced. Friendly staff and ample parking.

Had a lovely meal here. The staff member Sophie was so helpful and friendly, made our visit she did x

Went for Xmas dinner and was served by Soph, Thai and Lish every thing was great did not wait very long and meal was delicious

Service fast - food good. Friendly and helpful staff. Went in to watch some football and happy to answer questions I had. Nice family pub

Agree with Dennis Noble's review already posted....we were a party of 6 old school pals who meet up twice a year with our wives but we chose a different venue each year - this year we chose The Turf. How is wish we could turn the clock back and change our decision. It was dreadful !!! The worst Christmas dinner i have ever had/tasted. My wife and myself opted for the "traditional" Xmas dinner after having had the starter of a prawn cocktail. Let's start with the prawn cocktail - 3 iceberg lettuce leaves and a " sprinkling " of prawns with a dribble of marie rose sauce...but the "traditional" Christmas dinner was something else. The presentation looked like it had been stopped on to the plate...very rubbery poor quality chicken sliced from a roll...hard veg and 3 small roast potatoes that were from a batch of a deep frozen bag. Two of our party had travelled up from the south coast...we had a dessert of " traditional " Christmas pudding that had a spoonful of custard again dribbled round the bowl. We asked for extra portions of custard which staff were delighted to provide. I rated the experience ONE STAR if I could have scored less I would. It was very very poor. I very rarely give such a score on reviews of this nature but on this occasion I felt I had to let others know of my/our experience so you don't make the same mistake. Sorry Turf...this has got to improve in saying that I hope you do, and wish you still Very Merry Christmas.

Just had the worst Christmas dinner available. Booked for a party of 12 people, and not one of us had a good experience

We've all enjoyed our Christmas party, thank you to all of the staff for all of their hard work - Freya, India, Iain, Jacob and Tash. Food and customer service was fantastic highly recommended.

Nice friendly place to eat and meet people the staff called Alisha and Freya were excellent role very knowledgeable and helpful

We had our festive meal here and was served by alisha great sevice

The food from the festive menu was delicious! Great service from Alisha and Freya!

Served by Alisha and Freya, service was fantastic and food was amazing

alisha the best in this town love her service with a smile always knows what i want and im the biggest spender this turf has ever seen

Brilliant service from Alisha and Freya love those girls now only come in because of my desire to watch how amazing the pint is that they pore bring a swell atmosphere for all of the residence. Never seen anything quite like it is why I show up

Lovely staff alisha and tash brilliant customer service and lovely food

Allsha and tash were both very helpful Enjoyed a nice cheeky crumble

Lovely food and service as always

Great out space .all staff friendly

This charming pub offers a welcoming atmosphere for a relaxing evening. The menu features delicious, hearty meals at a very reasonable price . Their drink selection is extensive. The friendly staff provide attentive service, ensuring a pleasant experience. I highly recommend this pub for a casual gathering with friends or a cozy night out.

Alot of black bugs and even in the lighting last night 21-09-24 , did put myself of the food if I'm truthful. Table 18

Met here for a meeting with friends to plan some future events. We chose this location as it's central to us all whether we walk or have to resort to the car. It was early on a Thursday evening, so we hadn't booked and were able to choose our own table. We were able to talk without being drowned out by background music or numerous people, which was ideal. I opted for a lovely mac n cheese toastie, sweet potato fries, and a gin or two. We ordered at the bar and waited a short while for our meals to arrive. We did have to temporarily move to a larger table to eat, as ours wasn't big enough for the plates. The staff were fabulous, the food was filling, and there was no pressure to be finished quickly and leave. Easy to get to on foot and by car, a good walk from the bus and rail stations. There's a car park onsite. I parked nearby and walked through as I wanted to avoid the evening rush hour in the city. We are likely to use this venue again for its convenient location.

Jodie was polite and friendly, good clean atmosphere 👌

Excellent service from staff, nice and friendly and quick service of food. Food was tasty.

Popped in for another bite to eat with the family. The food was good and the staff were great. The restaurant is now significantly cleaner than our last visit with no sign of insect activity.

Good food. Friendly staff. Decent prices.

Staff are lovely and food was beautiful nice and quiet atmosphere

Good,reasonably priced food. Bottle of wine 7.99 on Wednesday!

Turf Taverns can be a little predictable but they have expanded their menu since the last visit. The Kofta flatbread was excellent 👍👍👍 as was the service from Tasha who endured our menu indecision with admirable patience. We'll be back!

Usually no complaints but food was below average beef looked like to rashers of bacon and no extra gravy on the side pub was quiet yet noone came to ask if everything was OK. My granddaughter enjoyed her chicken tikka though.

Great food, good service. Toilets in major need of refurbishment.

Great service great food well worth going

Food was good and staff really helpful . Really bizy when we where in so hars to talk with all the noise.

Came here on a Monday morning for a mixed grill. Food was cooked to perfection and staff were super friendly and helpful.

Lovely food and a good price as well I would recommend it

Great fast service. Atmosphere was great, lovely and quiet. The mash potato was a little bit cold but other than that it was great.

Yummy loved it chilled great staff food plenty even the singing chef made us smile clean tidy great give staff payrise brilliant

Lack of staff Poor hygiene habits of staff, messing with their hair whilst serving, rearranging nose piercings whilst serving drinks Staff with colds, sneezing and coughing all.iver bar and glass cleaning area, putting the glasses back on the shelf for drinks to be served in. Staff eating behind the bar and throwing things at each other. We received the smothered steak on griddle plate, menu stated larger portion of chips, 9 chips on plate, and not even as much as a tablespoon of cold peas. Not value for money, poor service and poor food Sadly will not be returning

Very welcoming, staff were fantastic, came to talk to me, showed interest in there customers, and biker friendly, unlike other Cafes I have been to. Great service, highly recommended. see you soon.

Fast and friendly service off every team member, the pub is dog friendly, food very nice. Plenty of space and decorated nice.

Quick service, polite staff. One of our go to spots, always exceptional food and would definitely recommend to others.

Nice place for a morning coffee.

Alisha was very lively and welcoming

Great value food , very helpful service Staff went above and beyond , free parking is an added bonus , would highly recommend.

Great little spot, good food, good prices, friendly staff. Don’t play the claw machine. 🤣 Seriously, though, good place for lunch in Carlisle.

Freya was an absolutely great server

Decent food, relaxed atmosphere

We had an amazing time and our server Freya was the best server ever. She has been the best Server, nice and talkative and our service was very quick and sharp. I would love to come again soon. The food was awesome too.

Great place to watch the football and grab a bite to eat, staff were friendly and helpful

One of our favourite places to come with our toddlers, Freya; our server, was exceptional - special thanks to her!

Went for drinks and had an excellent time thanks to Freya`s service made the night better.

I would like to thank Freya for making my experience at this establishment most wonderful she has been an amazing server and such a nice person in general I will be definitely coming again

I was served by India very nice great customer service we got the cheeseburger chilli dipper ,the gravy one ,chicken tikka masala and the classic beef lasagne we also got 2 chocolate fudge cakes and an intimate big candy mania we will be back again

Had a great lunch after Hadrian's Wall walk segment. Thai was the friendly server. Becca took the order.

Had a birthday party for my 13yr old twin grandsons, food was delicious, had the mixed grill and a super massive sundae so was well filled up! Atmosphere was good and food arrived quickly, the staff were happy and friendly and the place was clean and tidy overall so we had a great time. Thank you! We will be back again soon.

Quick weekday visit. Tasty food, reasonably priced food and excellent service from Tasha. We'll come again.

I had a few drinks the other night with my pals India was serving us and she was very polite

I was in yesterday for some food I ordered a mix it up and the food was great I was served by India and she was very polite and kind to me I definitely recommend this place

Hungry Horse type pub. Excellent staff very accomodating. Food decent and well priced.

I was in the turf today with my daughter for food our server was India. She made us feel welcome and was especially good with my daughter . It has a lovely atmosphere and I would definitely recommend the turf to anyone

Great experience and service at The Turf Tavern Carlisle, we were served by India and couldn't fault our meals.....👌👏👏👏

I went for food at the turf and was served by India. She was such a lovely girl and took the time to listen to our order app while with a smile on her face. There was a youn man there too Thai I think? He was also so lovely, always with a smile on his face. I would 10/10 recomend the turf to anyone, such a lovely cosy atmosphere with great food and great staff, would definitely go back

Great place to eat, quick service, kids ate for a £1 on Mondays. Server Alisha was very helpful.

Friendly staff and a menu with lots of variety and delicious food. A personal favourite due to the happy atmosphere and good prices.

Always come here for dinner when we come to Carlisle, always great value and staff are always friendly.

Fabulous food at good prices. Also staff members are great 👍

Quick, friendly service from Becca. Good quality food

Always been satisfied with food and service and find staff always friendly and helpful served today by Aiden

Bogof burger day really tasty burgers & staff pleasant polite & helpful. Visit The Turf often & never have any issues.

Can’t recommend this place enough. Great food and lovely staff. Amazing value for hot, fresh food and great service! Served by Aiden, a credit to the place. Will be back… again!

Had the 12oz gammon with egg n pineapple and trimmings was cooked to perfection but chips just like warm,,was offered fresh ones but got a free pudding instead which was lush..the ultimate big candymania served by aiden friendly happy go lucky lad.

The staff are very welcoming and are always on hand to help out when u need and the food and service is great and the music and atmosphere in general is just good place to be

Staff were all polite and friendly. Food was really good quality and quantity for the price. Didn't have to wait too long for food to come.

Four adults (pregnant lady!) and 3 children All come away with a stomach bug after eating in this horrible place, sticky tables, would not recommend eating in this place.

Fast service amazing variety of food! Something for everyone even the fussiest of clients.

Wasn't a bad place to eat after walking hadrians wall however the staff I feel could be friendlier and even though it was a Friday around 6ish we went there was only 2 br staff and 2 serving and it was quite busy really

Nice dog friendly pub with great food. Brilliant service from India, kind and friendly. Would highly recommend to anyone

Went for fag, came back burger gone !!!!! My well earned money down drain. Gutted turf Carlisle u owe me big time. I’m heart broken and won’t be back

TY is an issue!! Believe he is potentially management or some senior position the way he was speaking to his staff and the service is appalling! What is the point in booking a table for us to turn up and given a table for only half of our party size and being told well it's been busy it's that or nothing! Also not impressed to see him leaning all over the bar kissing some women! Like there's a time and a place for that and infront of the whole pub was not it!