Toby Carvery Carlisle in Carlisle

From the moment we stepped inside to the moment we left we felt it was very friendly. I mentioned that we were newbies to Toby Carvery and Kieran made us all feel welcomed. We all had a very good meal from start to finish and it was very very tasty, we couldn't eat anything else, and when Keiran came to the table we were saying that the puddings sounded amazing and he mentioned that they can be boxed up so we could take them home. Thank you Keiran for your excellent service that day...xx

I can’t fault the staff or the atmosphere but the meal was disappointing. For a carvery it was very disappointing to have such little veg on offer. No carrots, no sprouts, no parsnips. Just lots of potatoes, Mac n cheese and peas. Apparently down to supplier issues but this wasn’t explained before we’d ordered or been seated. The Yorkshire pudding also tasted very much of lard or burnt oil. Overall a disappointing meal. The meat was great but the lack of veg was not good. I visit a lot of Toby carvery’s on tour, this was one of the worst

Eating with 2 additional needs children, and the staff and service was brilliant!

They let me bring my dog in and even watched him for me while I went to get my carvery as I was on my own. Good coffee, potatoes were really crispy, and my allergies were so well catered for I even lucked in with a pudding. Staff went above and beyond and I really enjoyed my lunch, thank you!

Your staff have such a low level of customer service it’s shocking

Booked a table for 4 adults, place smelt on entry, but you have to get used to that! Had 4 carveries, 4 refill drinks and pigs in blankets. Firstly the Turkey... pink and bloody.... they tried to hide it with a drizzle of something! The beef was fatty and inedible. The stuffing would leave you needing dental work. The mash was lumpy, Yorkshire puddings were an embarrassment.... flat, more like crisps than yorkies. No cranberry sauce!! Our drinks arrived mid meal.... and the 'pigs in Blankets' arrived (cremated) at the end of our meal! Wasn't asked if everything was ok with our 'meal although staff must have seen by the amount of disgusting food left. I wouldnt feed this to a dog, let alone for human consumption.

Me and my family of 15 booked for a gender reveal meal and the staff were amazing! So friendly and accommodating of our big table and happily set the cake aside until the end of the meal. Donna was our waitress and she went above and beyond. Love the new refurb and food was of course lovely as always. It's a boy btw

Lovely quick dinner. Fantastic customer service from Kieran. Very impressed with the fresh new refurb. Cant wait to go back already!

Went for a Sunday roast with my partner for the new opening of the restaurant, booked the table for 6pm… wasn’t seated till nearly 6:30! Drinks took 40 minutes to come and to be seen to by a staff member.. staff seemed absolutely miserable to be working and the atmosphere was shocking… seen so many other people walk out. Food was alright and edible but was stood waiting for 25 minutes to get the carvery, 8 1/2 months pregnant and zero compassion from staff, barging through. Didn’t finish our meal just paid and left and staff didn’t seem bothered when I complained. Will not be back in future.🫠

Mothers day treat, food was great, service from kieran was outstanding, even though he was extremely busy he was attentive and friendly, deserves a raise if you ask me. Thank you kieran, your service made all the difference.

Mothers day business but the staff were incredible! Kept smiling nothing was too much trouble, we brought our dog in the dog friendly it really was so refreshing brilliant staff !!! My car was hit too they found me reassured even though driven off all on camera absolutely great huge thank you!!

Kieren took care of us on Saturday afternoon did a good job and like the new deco

Toby Carvery.. Recently refurbished in Camouflage Green new carpets, looks very inviting pleasant atmosphere Carvery from 11.30 onwards Carvery meals available in large or king-size or smaller portion size Weekday Roasts from £10. 79 Fully Recommended..

Fabulous value and great service

Have just been to Carlisle Toby, place is amazing after renovation..The staff were super friendly, the meal was excellent, hot, good choice and plenty of food. Our table server was a Wonderful guy called Kieran, he was friendly, polite, helpful and had a great smile with a really pleasant respectful attitude. Well done Toby see you again very soon.

This experience at Toby Carlisle used to be second to the "Auctioneer" across the road. No longer. The quality of the carvery, environment and especially the cost of eating there is far and above the "Auctioneer" in my opinion at this present time.

Went for granddaughters birthday meal (her choice). Meals very disappointing as plates of the whole family were all covered in dried on food. No gammon available for an hour, children’s menu mostly unavailable, only fizzy drink available was Pepsi which my granddaughter doesn’t like. Lager totally flat. Complained to company five days ago not even a response back. ☹️

British fast food, does what it says on the tin.

Top notch service with a smile and the food is always beautttttttiful. My mate Monty couldn’t handle the XL plate. Rookie. It was his first time. Next time he’ll eat something his own size.

Came here with 5 friends I am touring with. The staff here are so friendly. The lady on the carving station was an absolute delight and was really helpful. Donna was a fantastic host on the bar and serving our table. This meal was a real special night for us whilst being away from home, and the staff made it really special. The food was also delicious. Definitely worth a trip! Thank you so much!

Came on a Friday evening and had a great time with a group of work colleagues. Great food and great service. Everyone was lovely and patient especially waitress Donner and Jax (lady carving the meat).

Donna absolutely smashed it! Very happy with the service and the food! Went above and beyond

Go for the king-size what a feast

Called in for Sunday dinner Lovely Sunday lunch great choice and Rebecca brought our drinks and took payment lovely girl really helpful great service.

Staff are welcoming, service is quick, restaurant is clean and convivial and the food is a good quality and value

The pork was dry however the beef was good. There wasn’t a lot of mac and cheese left and what was there had dried out. When they cleared the plates they didn’t ask us for a desert order or warn us that they would stop serving at 9, I had to go look for a server and once I’d found one at just gone 9 they wouldn’t take our desert order. Perhaps I’m expecting too much for the price.

Very impressive for a family of 5

Yorkshire puddings not cooked and tired looking premises

Was lovely chilled lunch. We were greted by kieran. Such a lovely funny lad. As mum and I are veggie he went and got us set up at the carvery giving us our plates and letting us pic our Yorkshire. Thank you kieran.

Lovely friendly & polite staff, fast service. Never had a bad meal at Carlisle Tobys before. Food brilliant

Kieran and Rosie are lovely hosts, lovely food as always

Very nice welcome and service from keirn and everyone else. Value for money is unbelievable. Thanks

Warm welcome and friendly staff. Good value for money.

Unreal food, everything was hot and the chef was so lovely and welcoming

Would like to remain as positive as possible 😊, but I only made it less than 100 yds from Toby Carvery - Carlisle and brought my entire breakfast back up in a field, did comment on the first batch of plum tomatoes having a burnt taste! Would like to reassure everyone probably just a 1 off? Staff n services were on point as usual 👌also unlimited breakfast so did visit x2

Delicious carvery . Staff were attentive . Kieron was paticularly helpful . Love my local Toby carvery.

I updated my review. We arrived and paid for kingsize portions but weren't allowed a takeaway box. We were told some folk were going back for seconds and boxing it (we didn't, the family member was autistic and just wanted to eat at home as the place was loud and busy being a sunday). The bill was £85 quid and I think your staff members should be able to use some discretion when it comes to obvious disabilities.. you could have spared a box... Edit: that reply...

Lovely food and we were well looked after by Kieron our service host.

Kieran was a very good waiter and very friendly and so was becca very friendly staff

Quick, easy, good food what more could you want? And getting a massive portion for less than £30, love a carvery

Big thank you to Donna for being so friendly and accommodating. The meal was fantastic and the staff were so helpful.

13.00 Friday 7th February 2025 visited with my daughter for lunch. Not been for a good Year or more as wasn't great then. Went to one in Middlesbrough recently really good so thought we would give carlisle ago as local. Will not return food barely look warm, stuffing was a dish of dried crumbs not edible. Peas dried bullets, surely staff can see these things & should take care of it. It wasn't busy alarm bells should have rang. 2 other seperate people complained about temperature of food & had it microwaved. The staff member then got a temperature probe & tested the vegetables. A fresh tray of roast potatoes was brought out & even those where cold a lady said. The staff member wasn't overly concerned about the lady who complained, she went to another member of staff & mimicked the ladies complaint. Staff need to be aware we customers pay good money & deserve to be treat with respect. No customer no job, if you don't like your job leave. Standards very poor compared to other restaurants

I regularly visit this Toby Carvery and over the past few years the food has been getting steadily worse. I think this visit will likely be my last. The choice of vegetables to go with the Carvery is abysmal and the quality is something that I'd throw away if at home, the dehydrated stuffing is rotten and the Mac and cheese is like rubber. I'm not sure if the lump of fat they call beef is from a different supplier or maybe just costs less but whatever they pay for it is too much. They've also managed to make the service considerably worse by sticking some big fat guy with an attitude problem on the meat cutting, I could swear there were teeth marks in my meat.

I was in Toby carvery yesterday 2nd February, was amazing the food was excellent an staff were so friendly. Member of staff called Donna went above an beyond for my family to make sure we were happy. Will definitely bring my family back an visit again.

Food was gorgeous tonight. Thoroughly enjoyed it

Friendly service at the bar .. Waitresses could smile (looked fed up) As much food as you like on buffet .. Not much options for a vegetarian(vegetables). For the price of the buffet,it's worth a trip .. Have been other times ,but this time, it was for breakfast ..

Nice food relaxed surroundings good parking facilities, only thing to note is the bar/restaurant is looking a bit tired now and could do with revamp!

Very good food and service. We. Took advantage of the 50% off deal and had a excellent carvery. I have only one issue ant it is I prefer dark meat to Turkey breast and it would be wonderful if you could have a choice of turkey drumsticks. I have heard they are thrown away which is upsetting in the present time. Still very good

Lovely food and atmosphere, always come here with my mates and it never disappoints :-)

Our experience with Toby Carvery Carlisle was highly positive. This was our first time since covid. We got the booth table which we wanted. It was not busy when we arrived, but got busier when we left.

The service was fantastic. Staff are friendly, helpful and care about the customer's experience. I had booked lunch for 2 for 12pm, we were shown to a table as soon as we arrived. We ordered drinks on being seated, went to the carvery deck for our lunch and our drinks were on the table by the time we returned with the food. The choice of veg was good for allergy sufferers. The carvery and veg were delicious, as was the sage stuffing. Toby is clean and welcoming. Parking is good, you enter your car reg on entering the restaurant. I would highly recommend Toby Carlisle.

Needs a major refurbishment, tables , chairs and carpets all in terrible condition.

Very good carvery, plenty of meat and good choice of veg

The food was fine etc, but the customer service even better, my brother lost his phone and we live 45 miles away and weren’t going back through there for a while and they have actually paid for postage and it arrived safely today. I can’t thank you guys enough (for my brother) lol! The staff were fantastic and went above and beyond for us. Thank you very much.

One of the best roast beef dinners we've had! The beef was tender and it was all fresh and tasty :)

Super service,great quality food,staff first class,

Thank you to the staff who provided food when we arrived late for breakfast. Their efforts were appreciated. We had experienced problems getting some breakfast in the area near the football stadium with staff at other outlets moaning about it being a football day. One cafe didn’t do breakfast and a very popular hotel chain moaned about not having a reservation without checking or confirming their booking list. Thank you Toni staff

It was really lovely food, always like coming tobies for the carvery, and the service was wonderful, they all were very welcoming, would definitely recommend

I travel around quite a bit and must have visited at least a dozen Toby Carveries and this was the best food I've ever had! Toby’s can be a bit hit and miss in my opinion but this was awesome. Mark, Micheala and Aaron were professional and exemplary!! We’ll be back! 👍👍

Superb food and a great atmosphere.

Been to plenty of Toby's throughout the UK and this was a bit of a let down. Dirty, slow service and mediocre food at best.

Good quality food and carvery. Took advantage of the over 50% off deal.

Nice food at a good price. The big guy serving the meats is always friendly.

Went for Sunday lunch, good selection of meats and veg. A really nice Sunday lunch with the family.

We were greeted and seated by Kieran, and checked on throughout by Chloe and Kieran. Both were happy, polite, friendly and helpful. Made our night! Definitely will be back! Brilliant service, food was delicious!

I booked for New Year’s Day with my family. When we arrived the host was rude. We ordered drinks to the table and they didn’t arrive for some time. The Yorkshire puddings were not warm and the sausages had been sitting. The vegetarian gravy was disgusting. My daughter left most of her meal due to this. We did not bother to complain as the host had already been rude when we arrived. Usually we have a good experience here but the poor quality of food, and poor attitude of staff spoiled our evening.

We had a big family meal here. Food good usual. Service was amazing. Chloe was the best waitress very helpful and very polite.

Delicious food, friendly and helpful staff.

Had a girl trying to persuade me to review for money clearly desperate as there food gave me food poisoning strongly don’t recommend

It was great to be given the kingsize plates for our Christmas dinner. Turkey was very tasty, cauliflower cheese excellent as to were the roast potatoes. No Christmas vibe in the place though. Plain white cheap paper cloth on table & bits of cutlery. No Christmas feel when you sat down, which for booking for Christmas Day was a huge letdown. No crackers, full cutlery set on our places, felt very lacklustre. Most of the veg didn’t look as fresh, which is a shame, it’s a shame they put sprouts with the red cabbage, as there was already a sprout dish there, also none of the condiments, cranberry sauce, mint sauce, etc were replenished. Just empty bowls left there. The prawn cocktail starter was dire, a tiny bit of smoked salmon with a few prawns laid flat on a side plate with watery Marie Rose sauce. The soup was served in small tapas type dishes, so that portion size was a little disappointing too. The puddings were all great though, great size and everyone happy with their choices. The preorder Prosecco with gin and lemonade was not worth the cost and having one beer to choose from to preorder, was a shame.

Your abilities, customer service , your creativity is out of this world.

Was down Carlisle for the day with the family and we fancied a roast, Toby Carvery came in close by so we went in, fantastic food and service!

Amazing place and food was great

It’s was an amazing full service job we were really happy 😃 thanks 🙏 I

Haven't been in for over a decade but it was just as good as I remembered. Lovely lady at food service, meat cooked beautifully and the pudding (billionaires bar) was super. It's not worth cooking it yourself at those prices and I doubt you will find better roast potatoes. Good amount of parking so even if it's busy I suspect a space will be available. Will be coming back for sure

We came to have breakfast and visit Santa and what a lovely relaxed magical experience such good value for money everything was carried out with great detail highly recommended I will be booking every year now!

Order never arrived. If there are no JustEat delivery drivers available then the restaurant should take the due diligence of contacting the customer directly informing them that they will have to cancel the order instead of making them wait unecessarily. They do not answer the phone too. Extremely poor communication.

Fantastic food and very nice people. I would go there again.

The service was very good - Stuart and Ford were very nice and friendly. The food was great and the atmosphere was very welcoming!

it is absolutely amazing! definitely recommend !

Great ambiance & excellent service. Superb selection of roast meats, very good offers, an amazing English breakfast menu too.

Lovely food as always and fabulous service from Rose. Will be back again soon.

Freshly prepared food, excellent quality, Fast service.

Took my granddaughter for breakfast with santa on the 21st December booked for 10.50am at the carlisle toby cavery. Arrived on time but no table was ready? we were seated at a dirty table which was then wiped over but napkins and cutlery still on the floor! Breakfast was very poor hardly nothing left had to ask for more food to be cooked! Had 1 coffee of my refillable coffee went for another and the pot had gone? Had to ask for a highchair as was not offered one? and was told to get one myself which I didn't mind but overheard them ask another customer that came in after me if they'd like a highchair? Was made to feel like they had a problem with us? Very unorganised and not very friendly atmosphere. Very disappointed 😞 The santa however was fantastic just a shame the rest ruined a nice day out with my granddaughter.

Toby Carvery themselves, invited us, a local school supporting disadvantaged young people for a Christmas breakfast. The venue, food and especially the staff could not have been more welcoming, friendly and helpful. We can not thank them enough for what they have done for our young people and the smiles they have put on their faces.

nice and tasty food lovely environment , staff service is absolutely spot on.

Exceptional food services and the environment is friendly with its staff members offering their best service

Went today, with my 5 year old, for Breakfast With Santa. The breakfast was as good as expected; the staff were friendly, as usual; and Santa, what can I say? Amazing! He was attentive, jolly and excited. Santa really had presence. My 5 year old was so excited and happy, Santa was encouraging and pleased to be there and interacting. It was not the usual "in and out" that you get elsewhere. Very happy 5 year old, very happy mummy. Thank you and Merry Christmas, Toby's!

Kyle our server was really helpful and attentive, nothing was a problem for him and he kept our little girl happy by including her in all conversations

The staff make your visit enjoyable. They work hard in making sure everyone even at busy times are enjoying their meal . I always have a toby on visiting Carlisle because we aren't lucky enough to have a local one

Kieran and Jax and the team are fantastic. Every time we visit the Carlisle restaurant they make us so welcome and they remember us every time and the make sure that they give us the best service they can . I would highly recommend them both and give a huge 5⭐️to them both well done Carlisle thank you Anna and family 😊

Big improvement from the last time we came which was 2 years ago and we enjoyed our experience and Naomi done excelent on the foh and atteneded to us when ever we needed.

Great service, Rosy was our server and was really helpful and professional, thank you

Hi i booked a,festive menu for 10 people. All got there orders. Was great service.

Lovely friendly atmosphere, staff were very helpful and friendly 😀

We enjoyed a delicious meal at Toby Carvery. The roast ham, especially with the pigs in blankets, was a standout. The meat was tender and flavorful, and the Yorkshire pudding was fluffy and perfect. A great choice for a hearty meal.

Kieran and Rosie were brilliant couldn’t have done enough for us

Hadn’t been to a Toby in a long time, but after the superb experience we had today, will be going back soon. The staff were so friendly, with service and food being first rate. So impressed with this Toby, and the whole ambience it offers for a great dining experience. Thanks to the manager.

Lovely food, really good choices, server 'Rebecca' was amazing, always is on our visits. Atmosphere great always busy but always plenty of food.

Absolutely beautiful food, staff were polite and friendly. The floor staff were working their backsides off to get as many people sat down as quickly as possible. Can’t fault the place ☺️