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3.7

Based on 4.319 opinions finded in 2 websites

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Nº 327 in 451 in Carlisle

Nº 84 of 98 British in Carlisle

CUSTOMERS TALK ABOUT DISHES WITH..potatoescreamcookedmeatcheesemustporkpotatoturkeyburntpayoldroastvegetablespuddingladyeggs

comment_iconOpinions

Normally come here for dinner thought we would try coming in for the bottomless breakfast and all I can say is I was very dissapointed never again, no bacon, cold sausages, luke warm baked beans, hash browns solid could break a window with one, eggs looked mouldy when asked we were told it was the coating on the pan the "chef" behind the counter had a big attitude problem towards my family when we asked for some white bread for toast and if there would be any more bacon I don't know what the problem was but we certainly will not be back any time soon.

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Mad_311 . 2024-10-16

MORE AT TripAdvisor

We have been a few times to toby at Carlisle and love everyone, staff are very friendly and food is fantastic. We enjoy it that much we travel from Scotland 🤣

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Amanda D . 2024-10-13

MORE AT TripAdvisor

Booked a table for 12 people, for a Saturday evening carvery dinner. We were quickly seated, had our drinks order taken and delivered. The carvery dinner was fabulous, lots of hot, fresh food available. Loads of choice. The kids even ate well! We were loud and cheerful and the staff were happy and cheerful, joining in with our giggles and laughter. A very pleasant evening, many thanks to our server Tyler.

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Jennifer B . 2024-10-12

MORE AT TripAdvisor

We enjoyed an excellent carvery. Service was excellent and quick. Staff are very professional and attentive. The vegetables had a festive feel and plenty there was plenty of meat. Excellent value and experience. Thank you

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Sylvia C . 2024-10-09

MORE AT TripAdvisor

Served by Tyler tonight. Interacted brilliantly with my family. Excellent - food and atmosphere - thanks very much!!!

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Graham S . 2024-10-05

MORE AT TripAdvisor

Excellent value for money. We ate here Sunday night and Monday morning breakfast. Sunday was extremely busy but everything was available and staff were attentive. Breakfast, first ones in at 8am and again all options available. Very happy 😁

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Sarah Harding . 2024-09-16

MORE AT Google

Been to tobys for a few breakfasts after a night shift. Had my first Sunday cavery today, everything was lovely throughly enjoyed it, meats cooked to perfection 👌 the staff are truly fantastic, could see they were busy today, but still so polite and attentive. Every time I've been it's been a very enjoyable experience. Thanks to the chef and all the staff.

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angie kennedy . 2024-09-15

MORE AT Google

Excellent carvery meat first class

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Cochran Mc Leod . 2024-09-14

MORE AT Google

Very poor service. Waited 10 mins to have drink order taken. When we were up getting our food , another couple were given our table then we were asked to move!

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jillian Webster . 2024-09-13

MORE AT Google

Mediocre visit last night. Thanksfully we had booked but noticed staff were turning people away if they hadn't booked then were laughing about it (if booking is the policy, fair enough, but to laugh about it was quite poor). There were plenty of tables available too. Anyway, ordered drinks, all but one of us were refillables. That's the only thing the servers did for us. We were offered and ordered pigs in blankets, they never came. No Cutlery was provided, we had to search for it then asked. No serviettes either. Again had to ask. Queue for food at the carvery was quite long. There were staff just hanging around watching too. Too many staff on for the fact they were mainly just clearing away. Burnt my hand on the serving spoons. Had to interrupt a staff conversation to ask for serviettes to help use them. Hot gloves or pads should be provided for them. The food itself was nice and what I am used to from Toby. One staff member was helpful, realised we hadn't had our pigs in blankets and cancelled them, and checked on us. The rest couldn't be bothered. Staff letting the place down unfortunately

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Katrina Clarke . 2024-09-09

MORE AT Google

The prices where steep for what was offered , it's OK not as good as it was when it first opened . Won't rush back.

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King Dude . 2024-09-08

MORE AT Google

Waited over 45 mins for our table to be cleared, and to be asked if we wanted any desserts, we gave up waiting and left to go elsewhere. Staff completely ignored us apart from one girl that took our order at the start, and the woman that took payment. Food was alright tho. Service not so much won’t be back here again

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daniel conroy . 2024-09-05

MORE AT Google

kieran was our server he fulfilled our needs there was 10 of us and he had so much patience and respect for us all. the atmosphere from all staff was amazing! thankyou for having us x

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saskia fields birkett . 2024-09-04

MORE AT Google

Was in on the 4th September and Kieran was our server. Fantastic service for the whole 2 hours we were here. There was 10 of us eating and he catered to all of our needs. We was in the back of the restraunt and they opened the fire door at the back as we was all too warm making sure we were all as comfortable. Fantastic food with nothing to complain about.

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Miyah Newlands . 2024-09-04

MORE AT Google

Good food choice was 1-30 when we went all food on carvery was dry had gammon way to salty and dry should have gone sooner pud was ok

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Brian pearson . 2024-09-04

MORE AT Google

Food and atmosphere mediocre. Service is what let this down massively! I was served by a young blonde girl, I think her name was Charlie or Chloe? (I visit quite often and she is fairly new) Either way he attitude was appalling not helpful in the slightest, she just seemed like she couldn’t be bothered and didn’t want to be there, won’t be returning if your employing staff members like this!

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Dave . 2024-09-02

MORE AT Google

The roast was wonderful as usual. No room for pud this time.

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Bryan Nevin . 2024-09-01

MORE AT Google

Welcoming staff, carvary serving staff, waitresses - all were in the I cannot be bothered mode. Food only warm no where near hot. Place is very tired in need of decorating.

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Lynda Nineham . 2024-08-28

MORE AT Google

One of the best Sunday carveries I think I've ever had, doesn't look the best because my presentation skills are lacking but damn it was tasty

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Adam Stanley . 2024-08-27

MORE AT Google

One of the worst carvery I have ever had. Drinks machine broke, no staff. Overall terrible pub

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Karl Ratcliffe . 2024-08-24

MORE AT Google

Had a little issue on our last visit and manager contacted us,6 of us went again tonight on 22nd August and everything was superb and staff brilliant especially Aaron who was outstanding, ty again.

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Steven M . 2024-08-22

MORE AT TripAdvisor

Beef dried to a crisp, macaroni cheese solidified to dish, cauliflower cheese didn't see any cheese, had to stand 5 mins at carvery with no one serving, food was cold, no choice of icecream flavours given

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Karen Graham . 2024-08-21

MORE AT Google

The choice of everything also food nice and hot

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Dorothea Shaw . 2024-08-18

MORE AT Google

Great food at realistic prices.

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James Fraser . 2024-08-17

MORE AT Google

Our 1st choice to go out for food with family and friends, The staff are lovely and helpful, We visit a lot to be fair due to us being made so welcome. The food is good right from breakfast through to dinner. Home from home, cheers Toby staff 😎 🍻

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Justin M . 2024-08-16

MORE AT TripAdvisor

Always have a lovely experience when I visit here. Staff are laid back, polite, chatty and friendly and seem to make everyone feel comfortable. Always a good atmosphere. Looking forward to my next visit

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Ian M . 2024-08-16

MORE AT TripAdvisor

We popped in for a late lunch on a Tuesday. We were quickly shown to our seat and drinks ordered. By the time we had piled our plates with food from the well stocked carvery, our drinks had arrived. The weekday carvery price made this an exceptionally good value for money lunch. We both left with full bellies and would certainly return.

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Sophie P . 2024-08-15

MORE AT TripAdvisor

I've just recently become single again, and eating here is a way of getting some cooked food - and veg - at a sensible price. I'm going to rate this down one point for the Yorkshire discus (the next batch out were the proper shape) and the dullness of both knife and fork. However, it still rates a 4-star due to my waitress, Chloe. She was smart, smiling and attentive, without fawning or asking if everything is OK just as a forkful of food went in my mouth. It turns out that was only her 4th shift. Chloe, keep smiling and you'll go far in the hospitality industry.

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Malcolm H . 2024-08-15

MORE AT TripAdvisor

Only went while charging the car had claimed to have onsite charger. Didn't work and staff said it rarely does. Food was rubbish, coffee from a cheap machine and customers were loud, sweary and bad mannered and that was the women.

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Mike Cleary . 2024-08-15

MORE AT Google

Can't fault Tobys. Whenever we have been staff have been really lovely, really nice atmosphere during both busy and quiet periods

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Stacie Cairns . 2024-08-13

MORE AT Google

Very good visit staff friendly and helpful staff meal was great all round a brilliant experience

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David ferguson . 2024-08-12

MORE AT Google

Very friendly and helpful staff.

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Cool Sombrero Cactus . 2024-08-12

MORE AT Google

Toilets were unclean and a leaking radiator the place needs updating and refurbishment

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Paul White . 2024-08-10

MORE AT Google

Staff attitude, we didnt get a single smile all evening. No one looked happy to be there. Bit harsh blaming them as there clearly isn't enough of them We waited for drinks for longer than it took to queue and eat. The guy said he'd remove the drinks from the bill but didnt Most trays/pots/meats were either empty and had been sat for hours. We were told more would be about 5 minutes, we waited for 20 and nothing was replaced That being said, it's Toby Carvery, we didnt expect 5 star dining and I probably would go back. I'd recommend it, but I'd tell them not to expect much. The food we got was good.

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Pete March . 2024-08-06

MORE AT Google

Never pre booked a table on Thursday night but no problem 5 of us got sat had the carvery and dessert was nice staff were friendly place was clean and carvery was really tasty

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Baby Yoda . 2024-08-06

MORE AT Google

Dined there this evening after being turned away the previous evening as there was only enough meat for booked tables how can you possibly predict the meat being selected by the greedy sorts that frequent these establishments is beyond me! Whilst being greeted my the pink haired hobbit the drinks were served by a waitress that was obviously smuggling a large jelly under her summer dress that cake was twerking to its own tune 👀 which added to the atmosphere tremendously!

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Stuart Roe . 2024-08-06

MORE AT Google

Visited today with a friend and two children and we all throughly enjoyed it! And then went to pay and Kieron at the bar kindly informed us about the app and explained everything and could not have been more helpful! So thank you Kieron☺️

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Lucy-mae Hoggan . 2024-08-06

MORE AT Google

Loved that lamb was on the menu on Saturdays. Also new menu looks good.

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Lorna Ozturk . 2024-08-05

MORE AT Google

We enjoy eating here once a month. You get a selection of 3 meats and a buffet of cooked vegetables and gravy of different kinds.. for just £6.99..

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Ms Anjali . 2024-08-05

MORE AT Google

Called here today with my husband all the way from wales would like to say a massive thank you to Kieran our waiter went above and beyond to make our visit really welcome and was extremely helpful as I have anxiety and made us both at ease. Thank you Kieran

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Caroline Cole . 2024-08-04

MORE AT Google

Sunday dinner every day GREAT 👍

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David Scott . 2024-08-02

MORE AT Google

At last, found the ultimate carvery. The law of averages says it existed, but it has eluded me for xx years. This was the best carvery I have ever eaten! Choice of 4 meats, all were cooked to absolute perfection ( had to try them all). Never found this before, could always fault at least 1. So glad I had the large option, so more meat, yum. All the veg I had were also cooked to perfection (not the usual hard offerings). Also, nothing was "peppered". Way, way too many food suppliers are putting high levels of pepper in everything so that you cannot taste the food, just taste the pepper. No sign of it here. The staff were very helpful, polite and cheerful. Can I award 6 stars please?

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Derrick Mulford . 2024-08-01

MORE AT Google

Had a good carvery today! Plenty of choice on offer, and was hot enough. Service friendly and helpful from Kieran. 👍

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Jackie Mckenna . 2024-07-31

MORE AT Google

Plentiful food as expected, friendly staff

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Edward Turnock . 2024-07-27

MORE AT Google

Although it was very busy, the staff coped very well and we were through the carvery in good time. We visit every Thursday after shopping and have never had a bad experience. The staff are always friendly and welcoming, and sometimes they see us coming and they have our drinks ready ! All in all a real pleasure, and great value.

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Shirley Johnston . 2024-07-26

MORE AT Google

Was ok food but felt that we were more of a burden waitress never told us about the app offers with our 5 kids but was happy to mention it to others. All in all dont think we'd be back.

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Callum Boyle . 2024-07-20

MORE AT Google

Good parking make sure you input Reg inside. Carvery area looked well looked after and kept clean. Staff bit of a let down had to search for someone to get us a second drink had to go to the bar myself in the end. Then it was time to pay could not find anyone again had to go to the bar to find someone. Terrible service.

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John Williams . 2024-07-18

MORE AT Google

Highly recommend Toby carvery very friendly staff and a great atmosphere.

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Mo Miller . 2024-07-16

MORE AT Google

Paid up front for breakfast, but then after seeing the food on offer, I asked for a refund. It was all very overcooked and looked like it had been there for days. Another couple behind us also complained. The staff were attentive and apologetic, gave us a refund, but didn't ask what we thought the issue was.

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Mrs K . 2024-07-14

MORE AT Google

Wouldn’t recommend this place, service very disappointing. Food was tasty enough but not one member of staff looked like they wanted to be there…very off putting and I’d rather spend £68 somewhere I’m welcome

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Claire Mitchell . 2024-07-13

MORE AT Google

Great staff always a warm welcome go every week

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Janice Edmondson . 2024-07-12

MORE AT Google

Good quality food and carvery. Took advantage of the over 60's deal.

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Erik Jensen . 2024-07-12

MORE AT Google

The food was fine. But the front-of-house service wasn't very good. Our cutlery and napkins were plonked down in a pile in front of us for us as guests to sort out. A couple of the sauce bowls were empty. We were going to have a pudding but staff didn't bother to ask if we would like anything else, either when our plates were cleared or any point after. So we didn't bother with a pudding and asked for the bill. We just didn't feel very well looked after.

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richard goodfellow . 2024-07-11

MORE AT Google

Vastly improved since I ate there some time ago.The veg was not very warm and the beef was quite tough and lies of tough gristle running through. However the turkey was always first class.

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George Bain . 2024-07-09

MORE AT Google

Standard Toby carvery. Thought the portions of meat served by the carver were a little on the small side. Other than that all good.

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David Kidd . 2024-07-06

MORE AT Google

Friendly staff,very helpful and very filling Recommended x

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A P 91 . 2024-07-02

MORE AT Google

Great value for money, quality beef. Lovely honeycomb dessert and refillable drinks.

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philip “EYESOPEN” Joiner . 2024-06-30

MORE AT Google

Aaron and Ryan were absolutely lovely they were very helpful, even though it was very busy they were so friendly, efficient and polite. The food was good, the atmosphere was nice would definitely recommend it. Thank you for an enjoyable experience 5 stars.

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Darcy . 2024-06-28

MORE AT Google

Yeah, I'd not recommend this place. Was greeted upon arrival promptly by one of the serving staff. Was asked if we had parked in the car park. Was told we'd need to provide registration number and then expected to mind read that we rather than staff had to enter the info on a computer screen. Shown to table and asked if we wanted a drink even before we had sat and looked at any menu to know what was on offer. Carvery was average at best. Surly chef tried his best to cut up 3 tough, plain roast meats that were on offer. The roast potatoes were the stand-out 'best' selection of what was the luke warm remainder of the veg selection. The Mac n cheese and Cauliflower cheese was both tasteless and cheeseless.. The Yorkshire pudding had a layer of oil in the bottom. The gravy was tasteless. Like other reviews, we had to guess how the whole ordering process worked, especially when we hadn't all ordered carvery. Felt like British meal standards from the 80s.

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Hb W . 2024-06-27

MORE AT Google

Excellent service, felt sorry for the staff as it was so hot and none of them complained. Definitely be back again.

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alison davidson . 2024-06-26

MORE AT Google

Was in on Saturday evening with family. Mike and Tyler could not have been more helpfull. A credit to the company.

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James Smith . 2024-06-24

MORE AT Google

Toby always offer the best quality all you can eat breakfast. Sadly on this visit they didn't have my favourite potato hash but everything else was top notch as usual.

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Sue Fricker . 2024-06-22

MORE AT Google

Party of 16 in for dinner. Service was excellent especially Kieran 😁 Good selection of food which was great. Very accommodating and worth a visit.

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Angela Kelday . 2024-06-21

MORE AT Google

Went for breakfast, decent selection, nice staff ...as expected 🤷

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Lisa Hayhurst . 2024-06-20

MORE AT Google

Carvery was very filling, however the cauliflower cheese had virtually no cheese and very hard cauliflower. Meats were bland, horseradish sauce was horrid. Best bits were the roast potatoes ( and they tasted reheated). Staff friendly, however no meet and greet and it was unclear on how to order.

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Ray Ward . 2024-06-20

MORE AT Google

Went here for breakfast and spot on !!

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Ste . 2024-06-19

MORE AT Google

Go most weekends very good.but Sunday farther day ..we got very little meat .Will not be going back .sorry Toby.

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John Oxley . 2024-06-18

MORE AT Google

Was really busy but food was fresh and hot ! Only downside is lack of space with tables we were sat in a corner table for 2 less than a couple feet from next table ehoxh had two older guys at one was extremely loud talking and ate and talked with mouth full and chewed with open mouth was very off putting . Need more Space between tables

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Fallen Angel . 2024-06-17

MORE AT Google

The food is amazing and the service is good for if your needing help

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Lottie Hodgson . 2024-06-16

MORE AT Google

Went yesterday with 3 others, didn't reserve a table beforehand and just chanced being able to get one. Went in and was greeted by a very rude member of staff saying they had no tables in the restaurant and we had to sit in the bar (which we didn't mind) but specified that we had to pay for what we were having before we even sat down which I have never done this before in the countless times i've been, felt it was because we look young (all 20 year olds). Didn't get staff member's name but i'm really dissatisfied as she didn't really seem bothered about serving us.

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Holly Briscoe . 2024-06-15

MORE AT Google

Food was good but the service and attitude of staff in charge was utterly disgusting. There were 2 young men waiting on while 2 ladies swanned around showing customers to tables but doing nothing else. After waiting over half an hour for our plates to be cleared and asked if we wanted coffee and dessert. I went to the bar to complain. To be spoken to in an 'I don't care attitude' What made matters worse was the manager sitting at a table doing paperwork. When given the shortage of staff and the obvious stress the 2 waiters were under was terrible. I went back to our table and the 3 of us gathered our things and left. A loss of 3 coffees and 3 desserts. Which I know isn't a huge income to toby but created 3 very disgruntled customers

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Denise Kirsopp . 2024-06-15

MORE AT Google

Food was great. 3 of us Just passing through in two vehicles on our way back from collecting a new car in Newcastle and I got a £100 parking ticket for one of the cars! For being in their carpark. Don’t go, don’t park there. We were only inside a hour.

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Kirsty Blackett . 2024-06-13

MORE AT Google

Had to chase drinks order twice only two meats on carvery no beef veggies only warm. Very disappointed

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Keith Lowe . 2024-06-13

MORE AT Google

Arrived on a motorbike and they took our helmets to store safely, food was great and plenty of it, would definitely visit again. Been twice since, months apart, still a good place with decent food and prices, I’ll be again next time I’m on the M6 passing Carlisle.

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James Sim . 2024-06-10

MORE AT Google

Always waiting for eggs no matter what day or time you come

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Lee Stewart . 2024-06-09

MORE AT Google

Enjoyed a very nice carvery meal

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John & Wendy Graver . 2024-06-01

MORE AT Google

The most incredible service, nicest people! Went above and beyond for us. Couldn’t have had a better time.

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Amelia Wall . 2024-05-27

MORE AT Google

Nice food but a shame about the undercooked cauliflower and the queue

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June Mott . 2024-05-27

MORE AT Google

Absolutely amazing enjoyed so much so friendly ..

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Susan Wells . 2024-05-24

MORE AT Google

Food was delicious as usual, however the thing that let them down on this visit was the service. Had to wait a long time for the drinks to arrive, and when they did, they were wrong. Then had to wait again for the order to be taken, then another long wait (easily 30 mins) for the table to be cleared such as shame as it was my mums birthday and I feel like it ruined the meal. Not the usual standard that we come to expect from Toby’s. I do appreciate that people have bad days, but the customer shouldn’t suffer

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Kerry Kirsopp . 2024-05-22

MORE AT Google

As usual at Toby everything was great. My wife thought it was best Toby Turkey she has ever had, with a very wide choice of piping hot vegetables. We were surprised by location of the Yorkshire puddings which came before the meat so we're not as hot as we are used to. First time we have experienced a female carver!!

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Peter Walker . 2024-05-20

MORE AT Google

Really nice, good quality food, lots of variety would just say was very warm inside as no air con so felt a little stuffy when trying to eat

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leanne watson . 2024-05-20

MORE AT Google

It was like stepping back in time.. the 70's décor just added to the overall effect. First time I've been to a Toby carvery in a long time.. Sorry but don't think I'll be rushing back anytime soon.

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The Pumpking King . 2024-05-19

MORE AT Google

Beautifully cooked food, good atmosphere & friendly staff

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Judith Swinsco . 2024-05-14

MORE AT Google

Very friendly atmosphere. Amazing service from Ryan

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Michelle Dalton . 2024-05-12

MORE AT Google

Next to nothing put out for breakfast got refund as wasn't waiting for it all to be cooked again was told by manager refund was instant turns out that was a lie and upon returning was told I was shouting when I wasn't so lost my cool and done what I was being accused of horrible staff and useless chefs who can't maintain a breakfast hot counter

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STICKSTER 4c8 . 2024-05-05

MORE AT Google

Went when it was pretty quiet and was greeted by a friendly lady. The food was excellent.

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Pan Chod . 2024-05-01

MORE AT Google

Visited recently and still very good value for money. I think this was very good value and apart from the cabbage which had seen better days all was good. I personally wouldn't come here often though because carveries tend to encourage overeating and I would get too overweight.

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Mike Gay . 2024-04-28

MORE AT Google

Went for a Sunday Carvery, Food was very nice, hadn't been in for years but we were passing by and fancied a nice roast dinner as I couldn't be arsed cooking one when I got home. Choice of Roast Pork, Gammon, Turkey, Roast Beef or Roast Lamb.

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Kristian Luebke . 2024-04-24

MORE AT Google

Kieran was super friendly and helpful :)

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Chloe Graham . 2024-04-24

MORE AT Google

our server kieran was lovely and helpful 😁

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Jessica Plunkett . 2024-04-24

MORE AT Google

Would like to mention one member of the team i think his name is kieran( blondish hair) as everytime weve came he greets us with a smile and expecially today went above n beyond to make sure we wernt waiting any longer for our drinks after someone had forgot! He is a credit to your company and a asscet to your team.

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Aimee E . 2024-04-22

MORE AT TripAdvisor

Food was fresh and hot, servers very welcoming and efficient

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kathleen jamieson . 2024-04-18

MORE AT Google

Amazing service, great food, Rebecca was our server and she was very friendly, extremely helpful. Couldn't fault our experience

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Traveler38697122858 . 2024-04-15

MORE AT TripAdvisor

Food was very hot, staff were always on hand to help. Person with coloured hair was very helpful and lovely

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Leslie Prothero . 2024-04-15

MORE AT Google

Very lovely atmosphere, Kieran (multicoloured hair!!) was amazing! He was very friendly and jokey, he was very helpful, food was very hot and tasted beautiful. Very clean and staff were always on hand to help.

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Loren P . 2024-04-14

MORE AT TripAdvisor

Stopped here on the way home from Scotland for a meal. Had their carvery which was particularly excellent.

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Clive Evans . 2024-04-09

MORE AT Google

23 of us arrived unannounced. We were given a warm welcome and the food was delicious. Hats off to our server Aaron who was amazing

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Nicola W . 2024-04-08

MORE AT TripAdvisor

Great experiance and food! Team where all very kind and courteous. Food was lovely. Absolutly no issues at all. Quick to be seated and seen to aswell

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Rebecca H . 2024-04-08

MORE AT TripAdvisor

Understaffed, as a result queued to be seated then ordered our drinks waited 20 mins for them to come back and they never so we just left the queue for food was huge, might be ok if you have 2 hours of your day to waste in here

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vidbell . 2024-04-07

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