Orton Grange Cafe in Carlisle

Wow we were shocked at the extortionate prices!! My wife and I have been here many times before over the last few years but on this occasion we were totally taken back by the incredibly high price for two fairly basic “snacks” - £28.90 for two farmhouse sandwiches and two tins of Fanta! I fully appreciate that everyone has to make a living but this is nothing short of daylight robbery!! Staff were nice and food quality was decent but I’m sorry at these inflated prices we won’t be back.

Pop in often. Great coffee and food. Nice atmosphere and attentive staff

Great food but expensive 2 all day breakfasts & coffee's, £36.

Food was delicious, coffee was just right, and the shop was full of interesting and different things, well worth a visit.

Disappointing service today. A simple order for a couple of lattes and a scone seemed to be an issue. TBH a place like this should never run out of scones - at any time of the day, but it was today - and not for the first time. The young lass took the order - and in robotic fashion and with eyes rolling up to the ceiling - instructed us that there were none left. Not that there would be some ready in 10 minutes or so, but none left. End of! As we basically came up from Carlisle for a coffee and a scone, that seemed to be out the window. I passed on the scone and ordered a latte on its own, my wife also opted fir the latte with a cake. The order appeared minus a latte, which appeared over 10 minutes later (just as we were picking up our jackets to walk out). The quality of the coffee was simply awful, which is unusual, although this isn't the point here. The staff on duty were (as far as I could see) entirely young lasses of school age working part time. The last thing I would want to do is criticise them for doing their best and trying to earn some pocket money while they can. Fair play to any of these kids that are keen to get a foot on the ladder of their working life. So I won't criticise them at all. Those who seem to think it is acceptable to let these youngsters deal with customers at the front of the business ARE to be criticised. If we wanted a basic snack, with a coffee you know will be of a certain standard, we would have jumped into Greggs! It would be half the price, and you know what you're going to get. The standard at Orton Grange is clearly dropping. The owners should take responsibility, not the youngsters that are out thete trying their best. One star awarded. Poor service. Poor quality.

Great service, lovely staff but very pricey for a bowl of soup , fish finger sandwich and two sticky toffee sponge cakes came to £35.30 bit much for a quick bite to eat!

Having been several times in the past, this turned out to be a disappointing visit. Such a shame because it’s a countrified cafe above a delightful shop, with a superb Cranstons deli serving fresh farm produce right next door. Two of us required gluten free food; unfortunately little gf available, unless you wanted a slice of gf cake. Generally, we felt the food was overpriced and ended up having coffee and two snacks between us. Surprised to see an Afternoon Tea for Two, with Prosecco, at £68. This is high considering Afternoon Tea for Two at the Ivy (minus Prosecco) is £60 and Bottomless Prosecco Afternoon Tea for Two at The Mayfair Lounge (The Cavendish) in London is £67.50. A closer to home valuation at Armathwaite Hall offers a traditional afternoon tea, no Prosecco, for £63. The latter venues are stylish and white table cloth affairs; silver service, so to speak. So, I fail to understand the price of a similar offering at Orton Grange. The waitrons were friendly and efficient, no complaints there.

Excellent food and good atmosphere

What a disappointment! The menu is not as good as it used to be and the prices are just stupid for what you get. On principal, we could not bring ourselves to spend such money for basic food, so in the end we ordered three coffees, a scone and a teacake. That came to just over £18 and there wasn’t anything special about any of it. Virtually no gluten free options either . Apart from carrot cake and the usual boring offering of a brownie and a flapjack. A burger I think was £17, quiche or a baked potato was £13.50, Breakfast was £14.50, afternoon tea for two was £65. We had just come from Dobies where it was getting busy in the cafe and Orton Grange was virtually empty, at lunch time. Hmmm…. Sorry, but for the same quality food we’d rather go to M&S or Pioneer cafe and pay less, or pay the same prices and head to a nice pub or restaurant. This place is trying to be something it isn’t. It’s not Mainsgill farm shop cafe or Burford Garden centre cafe. One star goes to the friendly staff. Such a shame because we did enjoy having lunch here a number of times.

Wr were met by a lady who said there was over an hour wait for food she was not friendly at all . There was 3 of us plus a 15 month old child, the food came after about 50 mins was very disappointing and for the cost of it we could of gone to a restaurant.

A very disappointed visit on 04/02/24 we only had sausage egg & chips! Sausage very overcooked eggs undercooked chips disgusting tasted of old oil meal cold when it arrived after a long wait

We had a lovely lunch it was very tasty and reasonably priced. The service was excellent and the staff very friendly and helpful. The shop was very well stocked with a variety of things. Would recommend a visit, plenty of parking on site and easy to get there. 👍

Extremely expensive and in honesty not worth the money. Plenty of parking, convenient for Carlisle but due to price won't be going back.

Lovely renovated old barn serving excellent food and service. Especially the fantastic berry smoothie I had. Thank you very much. We will definitely be back again

Been here quite a few times and it has gone downhill massively, the last two visits went with a friend for coffee and cake and thought they had made a mistake with the price but no they hadn't , really overpriced ! Then went again with my husband for breakfast, the sausage was like grit and did notice everyone had left the sausages , rest of breakfast really average, would not return as there are better options elsewhere at a more reasonable price .

Only one problem the price £ Not many people in at lunchtime today but no surprise as very expensive for example £3.50 for a scone plus add jam and cream total is £5,50 for a scone.

Nicely furnished but the iced latte I had wasn’t great, a funny taste so felt slightly disappointed

Highly recommended friendly staff good service great location 👍.

Staff were very pleasant but it was disappointingly expensive.The bill said £11.95 but the actual cost was £12.50 for 1pot of tea for 2 & 2 little mince pies. Much better value across the road at the garden centre. Sorry Orton Grange, but we won't be returning.

£15 for a Christmas baguette was expensive we originally went to Dobbies but was to busy so called in and never thought we would get a table we did and when we saw the prices we new why I know food prices have gone up but £15 for a turkey cranberry baguette ( no gravy no pigs in blankets) a few chips not good enough sorry sandwich shop on Orton road full proper Christmas baguette with all the works less than a fiver .

Lovely place but just too over priced. £12 for a jacket potato with cheese ,side salad and coleslaw. Dearest I've ever seen ! Too expensive by far.

My main course today was probably the worst I have bought in a long time. I ordered the festive roast turkey slices etc in Yorkshire pudding. The Yorkshire pudding was not freshly made and I can only assume it was bought it. I expected the turkey slices to be carved off a turkey but instead they were what I might call processed sandwich turkey. The sausages in bacon were too tough to eat. The whole lot was topped with a massive amount of undercooked chips. The whole dish was most unappealing to look at. I picked at it as I was hungry. The stuffing was ok as was the small amount of cranberry sauce. I begrudged paying for it as it was a very poor meal. The passion fruit cake and the pot of tea were fine. Pat Sweeten 231123

My car was on the EV charger so we popped in for a coffee and cheese scone. Very clean and with helpful staff.

Excellent customer experience. Stopped off for a Breakfast Bap after an early hospital appointment. Delicious food, friendly efficient service. Lovely selection of gifts in shop too - tempted to buy more than I intended!

Treasurer trove of Food, Drink and gifts in a beautiful setting.

I came across this place while searching for a charger to charge my car. They have a bank of four Instavolt chargers, all of which are functional. While waiting for the car to charge up, we visited the cafe. The service was excellent, the portions were fantastic, and the mushroom soup of the day was delicious. The kid's cheese sandwich portion was incredibly generous, and the side of chips with skin was perfectly cooked. Whenever I am near Carlisle and need to charge my car, I will not hesitate to visit this place again!

Unfortunately when we visited they had no Chicken or minted lamb steaks which we’d come for

We are local and have eaten here often. Today’s experience wasn’t as good as previous visits. Order was taken promptly. The food was ok despite being given a toastie rather than a sandwich, which I didn’t return as my companion would have been eating on their own. Following our meal we planned to order two cakes and two coffees, however our lunch plates weren’t cleared away for well over an hour by which time we decided against having coffee and cake. We could have asked for the plates to be cleared but we wanted to see how long it would be before they were cleared! When the plates were eventually cleared away we weren’t asked if we would like anything else. The cost for a jacket potato, a sandwich and 2 drinks was £28.00. However we saved ourselves £10 plus by not taking the coffee and cake.

Consistently good food served by pleasant and professional staff.

Met family at the cafe, my suggestion, and enjoyed coffee, then lunch the more hot drinks and desserts. Then bought some cards from the gift shop and shopping from Cranston. I have found out my cousin who arrived early and had hot drinks before my arrival got a £100 parking fine. Was there 3 hours 10 minutes! I have never seen the sign about leaving your registration number if longer. Needs to be more prominent and staff should mention at the table. Sign in cafe had a person stood in front so missed that one. I am so upset at this. Sadly will not suggest again. 😥

Breakfast is nice especially before 1030 for free coffee. A bit pricy for pancakes £11.95 but nice thought. We chose here because of the fast electric charger. Bought Cumberland mango and chutney from the farm shop. I should’ve bought more as it is super good when I pan fry it at home. Wish I know better last few days I could then have it for breakfast. Fully recommend to buy more Cumberland sausage back home.

Stopped by again for breakfast and not disappointed.

Lunch was òk but overpriced. Staff unfriendly. Really could have done wity a friendly face as I'm currently having chemotherapy. Service slow waited half an hour for someone as I tried to order a coffee. Then when my friend arrived was asked 3 times if I was ready. Staff so sombre and abrupt. Heard lots of people complaining about the prices too. To top it all got a 100 parking ticket..never again

We're local and called in for breakfast. Ordered 2 breakfast baps and 2 brews. Food was OK. Bacon a bit flabby and served in sweet brioche which seemed odd. When I got to the till, I was asked for just shy of £32. After establishing that the lass was actually charging me for the correct meal, she itemised it for me. £10 per butty!!!! And an extra £2.50 for an egg. That's a fiver for an egg each!!!!!!! I should have scrutinised the menu more thoroughly before ordering. Had I done so, I'd have left and gone elsewhere - Dobbies accross the road do an excellent 7 item breakfast for about a quarter of the price.... we'll stick to that. Just as a footnote, normally on a Saturday at 10.30, it's very difficult to get a seat at Orton Grange however, it was sparsely populated on arrival and we had a choice of tables. People are clearly voting with their feet.

SUCH A SHAME ABOUT THE £100 PARKING FINE Met with family for a nice late morning coffee then stayed on for lunch, more coffees and then desert. Staff were nice and helpful but not once mentioned about the time limit on the car park. We will not be coming again if this is who they treat customers who spent nearly £100 in their restaurant alone never mind the shops.

Expensive and not dog friendly. Stay well away

Very very expensive and not good quality food, quiche with 4 dry wedges, not the best 2 average meals 3 coffees £40 very steep

I ordered a prawn sandwich, a halloumi wrap and 1 coffee, came to £33!!! I asked how much the sandwich was, £15 for a sandwich is absolutely ridiculous for a cafe!! Where are these prices from?? £3.95 for a can of Fanta also! what the!!!! You don’t pay these prices in high end hotels. I think someone needs to review these prices as most of these reviews on here are about how expensive it is.

Arrived at the cafe, waitress asked where we wanted to sit. I pointed out a vacant table at the window- nope, it's reserved. We should have left then, but we were seated in the middle of the restaurant. Ordered breakfast and swapped one item for another - that will cost extra, I was told. Fair enough, but £2.50 for an egg? The food is okay, but overpriced for what you get. Having said that, the ciabatta was so hard I could not cut it. Tea is free with breakfast before 10am, we arrived at 10:10 - £3.20 for a cup of tea, so that 10 minutes cost an additional £6.40. Had to ask for my extra egg, had to ask for teaspoons, service was pretty poor in my opinion. Very pretentious for the levels of service vs prices charged. We won't be back (even though I got the feeling that we were regarded as foreign/tourists due to my accent - in truth we live 15 minutes away)

Lovely place that's clearly forward thinking with the addition of some of the best EV car chargers around. Who wants to sit in the ques at gretna green services for a charger when you can visit here, grab a coffee and return to a fully charged car.

We stopped here to charge the car and for a better lunch than we could have had at a Services. The burgers are substantial and really tasty, highly recommended. We were too full to eat cake, but that all looked really good too.

The food is expensive and so unimaginative, similar to service station. Such a shame it used to be good.

Excellent in every way but a little expensive and dogs not allowed

Called in this morning, bit earlier than anticipated, so only breakfast menu available. Saw breakfast bap. Thought yes. Then looked carefully. It was a Brioche bun contains bacon or sausage or both with a side of a hash brown! The other choice was a warm...

Very poor. We are locals, so we don’t expect a lunch here to be cheap, but until recently it’s always been good quality food, prepared and served well. Sadly that was not the case today. The sandwiches were made with budget sliced white bread, the...

Venue placed in ideal spot for meeting place to catch up with friends. Have been before and enjoyed breakfast. This time was a little greasy.

Excellent service offered by Alison who went out of her way to look after me, as I was using crutches and needed help to get seated. Order taken promptly and the food was of an excellent standard. Thank you Alison.

Stopped at this cafe for a light lunch. To be fair the food was OK and the setting nice and server friendly. But the prices as others have noted are way beyond normal for the area. We will be not be returning.

We popped in for a snack, and after being seated viewed the menu and walked out. Upon exit one of the waitresses asked us if it was the price, what does that tell you, we said yes it was. We realise inflation is a big...

Food good BUT!!! JUST BUT... Tea for two, two cans of pop and a burger. £30 please. Come on. All they are missing is a striperly top ana a bag with 'swag' written on it. RIP OFF. And..no I am not mean.

Check your bank balance before you go, shockingly expensive, very small portion and very poor service avoid like the plague.

Nice hot latte and fresh warm scones (bit crumbly) but very nice has more cake and sweet selection than previously, pleasant staff. Good shop for meats and veg at a good price.

All ways brilliant service in the cafe

The cafe serves consistently good food, where portions are smaller than in other similar facilities; which is good. The coffee is decent, as is the tea. Parking is excellent, and they now have re-charging points for electric cars, where there is plenty of room for larger vehicles. They staff are polite and they listen, which is more than you find in some similar facilities; the staff are lovely.

Great that there is a charging station here

The chips were over fried. The food was over priced for mediocre quality. Wasn’t going to say anything about discovering a hair on the breakfast, but the waitress asked if everthing was ok when I went to pay, so I told her. She was stroppy about it, said we should have said and they would have replaced breakfast - given my partner found it in the egg nearing the end of the meal, not sure he could have stomached a second. They did refund the drinks, but waitress had a total attitude that I had said there was an issue when she asked if everything was ok. Bit of an odd customer service strategy. Won’t be going back there. Crofton Hall/Moota Garden Centre/Dobbies Garden Centre much better service and value for money for anybody looking for something nearby.

Outrageous prices never before seen the likes of this in this area. I know things are expensive at the moment but this is beyond a joke. No other local place is this expensive.

Met a friend for coffee and cake. Sat upstairs on one of the comfy sofa's. It's a long time since I've been here. But would definitely go back.

Excellent. Good food, pleasant service and good selection of local food in shop. Well worth the visit and will recommend

A lovely cafe and set in a great butcher's shop Cranston's one of the best in Cumhria. Hence the food is top notch and the service is excellent plus lots of room between tables.

As a regular that lives close by I will always come back to orton grange as the staff keep the facilities in excellent condition (despite certain customers who are less than respectful) A must visit x

The staff are amazing and so is the food. Definitely recommend to everyone.

Considering the cafe is right next to a baby/kids swim school, not child-friendly. Some exceptionally rude staff and overpriced food. Avoid. Cranstons and gift shop are great.

One staff member exceptionally rude. Not child friendly, considering through the door to a baby/kids swim school. Used to come on a weekly basis but food now over-priced and some staff exceptionally rude. Avoid.

A first class farm shop .a good variety of food . And an excellent restaurant.

Popped in for an all-day breakfast on our way home, food was very nice, good service and happy polite staff.

Oh dear! It’s a little while since I’ve been here and I certainly won’t be rushing back! The homemade quiche had a very soggy bottom, the homemade coleslaw was cut far too fine, it was just mush, the salad was minimal and were the tattie...

Was OK staff pleasant dishes a little pricy for what we were served

Very nice food a little expensive so it was a treat

Great service locally sourced food.

We visited on a Sunday at 2.45 pm thinking we had at least an hour for a quiet drink and a chat. We were told we only had 40 min though they closed at 4 as we had checked the website . Service was quick...

For a child not much on menu and the bread was thick slices 😕 not good

Great cheese scones, food hall great selection of cheeses

Too expensive now, cost of living rises or not. I don't know how you can justify a jacket potato for £10.50 (plus £3.50 extra if you want prawns as your topping!!!) I prefer to support smaller businesses wherever possible, but not at *any* price.

Butter was off made the missus sick won't be going there again to eat. Service ok and apart from food in cafe was an ok place

Called in as we have passed so many times over the years and always said we would. Brilliant staff, very helpful and the food was amazing. Probably one of the best lunch stops we've made of late. Highly recommended!!!

We go to this cafe regularly as we live in the area. However, today's meal was terrible. We ordered two of the new turkey and Yorkshire puddings, and it was like eating reprocessed and ultra-processed microwave meals that you could buy from Iceland or farm...

Food hall fab quality and also had a beautiful breakfast

We had toasted sandwiches which were delicious, presentation was lovely, coffee hot (yes, some places do serve lukewarm coffee!!) I gave 2 stars for service as it was very slow and others who ordered 5 mins after us got theirs before us and one waitress was rude and had an attitude problem. If you're in hospitality leave your personal life at home, people out for lunch don't need to be the brunt of your attitude!!

Had to waIt ages to be served, but food was good & coffee good

It was extremely busy when we went so bearing this in mind the service was good and the food was good. Not keen on the pastry for the pie I had (bit thick and hard). But everything else considering how busy was very good..

I've been here lots of times and usually love the experience, hence coming in today. One of the reasons we come is for the comfy quirky atmosphere upstairs of the eclectic seating. We arrived before 330 and asked to sit upstairs but were advised we...

Delicious food, some staff are a bit rude.....it's put me off going as much 🥴

Stopped off for a quick cuppa and cake had the tea bread which was delicious . I asked Tommy who had served us if they had the recipe as it was like one I used to make and had lost the recipe. He said he would ask the lady when she was in on Friday. I left my number, he has text me tonight having rung the lady. Absolutely thrilled and so impressed with that level of customer service.

VERY EXPENSIVE! enjoyed our meal although it could've been hotter. £12.50 for a cooked breakfast was one of the cheaper options

Lovely staff .Appalling food went for lunch the two of us .ordered baked potatoes with sausage .The baked potato had been cooked that many times it was dreadfull the sausage was cold obviouslythe potato had been put in microwave and been cooked previously just no...

There was 4 of us and we called in especially for the breakfast we had been there before and really enjoyed it, again the food was lovely a bit pricey at £12.50 for a full English. However, it was the very strict policy they have...

A lovely place to eat, some tables outside. Staff friendly, food arrived without too long a wait. Gift shop next to cafe and Cranstons food shop next to that. Everything you need in one place.

Giant pancake breakfast. Worth the price of admission...

We visited this cafe this morning as part of a tour to sample cumbrian breakfasts and give ratings out of 10. Sadly this cafe scored our first zero score as we could not even get through the door at 10.05 a.m. Opening times are advertised...

Orton Grange Cafe has friendly staff, a beautiful interior and is spotlessly clean, but like so many others have said, the prices are too high and the food isn't value for money. £ 3.50 for a small piece of cake and £ 3.20 for a...

A lovely atmosphere, great home baking and helpful staff. Clean and fresh. I loved the food hall too.

Cafe was awright for coffee and cake before we hit the M6 home.

Coffee was okay, cheese scone was really nice, but overpriced.

I was not impressed with the frozen chip,s they were over cooked

Great food, lovely gift shop, well worth a visit

Lovely Cumberland sausage and chutney roll, served with colslaw and salad. Cafe has a nice ambience and the gift shop has plenty of unusual things, at reasonable prices.

Ordered soup wasn't great but staff was friendly.

1st visit just had coffee very nice will be back to look at gifts.

Excellent shop with some fantastic meat offers and a great gift section. Also a great place for a snack in theircafe. Will keep visiting.