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4.0

Based on 920 opinions finded in 1 websites

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Nº 701 in 1309 in Cheshire East

Nº 125 of 268 British in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..coffeemeatcheeseonionfishladybaconpieburntchickenpotatoespotatoroaststeakmustpaycooked
Score
OpinionsNoteTripAdvisor9204.0

comment_iconOpinions

Great breakfast , but over £100 in parking fines , staff did not tell us we had to register to not get fined , apparently there are signs but who can read those when trying to get multiple children into a venue !

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Petter junior . 2024-06-23

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Acceptable if in need of a meal while staying in Crewe premier inn, but like with all brewers fayres, don’t expect the greatest meal you’ve ever had. I ordered chicken burger but they didn’t have any chicken so had to settle for a beef burger. Which was cheaper, but they didn’t offer me a refund of the difference. I didn’t ask cos it was only pence, but I thought it a bit rude of them to simply assume to be allowed to just keep it. The chips were a little bit chewy. I ordered a caramel apple pie for dessert and they simply forgot about it. I went to the till to get a refund for it and the cashier didn’t even bother trying to deny it had been forgotten. I think if I was staying in Crewe premier inn again I would either order a takeaway or walk/taxi into town.

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bentaylor . 2024-06-17

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We went on a very busy day for breakfast. The food was lovely and there was a great choice. Nothing was too much trouble from the welcoming staff. Highly recommended 💗

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MELODY-JANE F . 2024-06-16

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I called in this morning for a few hours whilst my car was in a nearby garage for a repair. Russ greeted me and I explained I was just calling in for a tea whilst waiting for my car. Russ advised the best places to sit, the refillable tea system and offered me a lovely pastry. He didn't rush me out, in fact said I could stay as long as I needed and I wasn't made to feel a nuisance or in the way, when I was really calling in for convenience for myself. Russ chatted to me about other local garages that come recommended if needed and honestly put me so at ease as a solo visitor. Cannot praise him enough, an absolute credit to the company. Thank you for such a warm welcome and your kindness from start to finish.

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Claire L . 2024-06-12

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came on thursday for some dinner with family and couldnt of got better service from Lisa behind the bar, she was warm and welcoming and very helpful with ordering our food, thursday night is grill night so instead of paying £14 for my meal it was £8.99 instead which is a bargain. will definitely be returning

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Mel H . 2024-05-09

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First visit for many years and we found the staff friendly, helpful, attentive and we will definitely be going back to the Brocklebank. The kitchen manager was brilliant as was Lisa. There are some great meal deals which are definitely worth visiting for. we will definitely be going back.

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Nanc2k . 2024-04-20

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Great service, Adam the manager on shift made you feel very welcome! Food was delicious cooked perfectly Pub looked clean! Highly recommend

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Clarepinfieldwells . 2024-04-12

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We used this Brewers Fayre twice for breakfast over the Easter Holidays - on both occasions all was good. I booked via the Brewers Fayre website rather than booking via the Premier Inn website when booking our room. We have a Brewers Fayre rewards card and on the last morning used some of our points for money off 😊👍 As to the food - all in all very good - breakfast buffet and it set us up well for the day ahead each time. We would happily use again if ever in the area.

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Martin D . 2024-04-10

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We visit quite regularly, all the team are very friendly. The food is always good especially the Monday to Friday offer 2 meals for £11.49

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9mileuk . 2024-04-04

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Spoke to a person saying he was one of the managers. Didn’t need people coming in all at once. But my friend booked it online. Nothing said.

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annamariel2018 . 2024-03-28

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Visited on Friday afternoon which was surprisingly busy. We were greated and seated promptly. Meg, Ian and Emily provided friendly and attentive service. Our food was cooked to perfection by Adam and we would definitely recommend this establishment.

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bohemianbay . 2024-03-18

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Had a lovely evening meal in this wondrously cosy place. Lots of space, with tables dotted around both out of the way, and amongst the hustle-bustle of the bar. Staff are exceptionally welcoming, pleasant, and obliging. Lewis and Ian are worthy of a mention for their good service. I would highly recommend, and visit again. Good value, good service!

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Daniel H . 2024-02-19

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Dear Brewers Fayre staff, I have been eating and visiting at this establishment for some weeks now. I found the staff have been outstanding, absolutely friendly and abundantly helpful. I found the service was at the most perfect standards. I found the breakfast and dinner was very delicious, which filled me up for the day ahead. I find that the staff here must have been through excellent training, They also must have been hand picked to do their wonderful job they do. I recommend all visitors, must dine at this establishment. I commend the reason why I have written this review. Baron Peter Leo Vonhoffmann

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Baron Peter V . 2024-02-08

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The pub restaurant was not busy but the food came out cold, Shame as it came out of the fryer hot then in a microwave Please up your game

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Andrew J . 2024-01-24

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Amazing food well cooked and for brewers fayre we were highly impressed. Lewis serving us and all the other staff were absolutely amazing tonight

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nichola777 . 2024-01-16

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My team and I scheduled our breakfast meeting at the Brocklebank this morning and were looked after excellently by Meg who was friendly, professional and efficient. Our breakfast was well cooked courtesy of Kiera and was great value for money. Highly recommended and we look forward to coming back next month for our next meeting.

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Aaron W . 2024-01-15

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The staff played with my 4 year old kid with his bouncy ball and he had great fun and even the staff were busy it was not an inconvenience

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9mileuk . 2024-01-13

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New year same great service and food! Will be back for sure. Friendly staff made my children so happy.

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dorian112 . 2024-01-04

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Really lovely pub, good vibes. Came from Birmingham to meet with friends we made on a holiday in turkey. Good food, so delicious, myself and my mom are vegetarians, friends are meat eaters. I had the vegan burger which was soooo juicy, the manager allowed me to have normal cheese on it as I’m not vegan and it was lush. Mom had the Thai green curry with extra veggie/vegan which she absolutely loved. Shout out to the manager for the cute little elf straws and the bar man (who worked in marmaris) for being so lovely and kind. Would deffo come back if we’re in that neck of the woods again! Thank you!

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Nicola F . 2023-11-26

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Great night at a friend's retirement party , the staff are all excellent and friendly . Also they found my car keys that had dropped out of a pocket so massive relief 😁

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993cliveg . 2023-11-04

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The food was great. Adina was the girl who looked after us, and she couldn't have done a better job. Will definitely be coming the brocklebank again..

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Z4763RWmarkt . 2023-10-28

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I didn’t expect a lot as is a pub chain but the service and food was on point. The manager greeted and seated us I think his name was kelvin was very knowledgeable asked if we had any allergies. The waitress looked after us for...

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hoppy368 . 2023-10-25

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Thankyou to the amazing team with Adam and rob cooking amazing mains and damo with his fabulous desserts as well as all the front of house staff including Sean Kev and Adina , they where all super lovely and food was very nice will return

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Sharny A . 2023-09-23

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Burgers are great and they are half prise on Tuesdays. The staff are very friendly and are very accommodating

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9mileuk . 2023-09-12

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Staff, pub itself and the food all excellent, stayed at Crewe Nantwich premier inn Sept 23 for 4 days and had both breakfast and dinner at brewers Fayre Brocklebank - all really really good

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Shane O . 2023-09-08

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Food was absolutely amazing the steak cooked to perfection so I asked who cooked it and met the gentleman named Adam well done matey will be visiting more when your on and aslo got to mention shaun a well done to him for been such...

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Safari22471473633 . 2023-09-02

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Arrived at 12.00. Got a table and went to order food unfortunately the offer that we thought was on is not available on a Bank Holiday. Fair enough should have read the small print. Ordered food and drink and it came to £45 for 3...

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yamyam777 . 2023-08-28

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Here for a football match as a travelling away supporter,we was here on the Saturday , stopping at the near by Premier inn through to Sunday. Enjoyed the bar area before the match with a good range of drink,my only criticism maybe for real ale...

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steven a . 2023-08-20

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Been to Bricklebank many times. Excellent for families. Menu caters for all. Service very good. Meg and Ian especially made us very welcome. Russ usually on breakfasts. Perfect.

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susanhU4609TY . 2023-08-04

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Great food cooked by Adam and cocktails made by Beale were amazing! Fantastic service and definitely worth a visit.

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bohemianbay . 2023-08-02

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This was our daughters choice to meet with family for her 9th birthday and how pleasantly surprised we were. The food an portions were fab especially considering the offers/deals they have on. We really couldn’t pick any fault with it. The service was AMAZING especially...

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373jemmad . 2023-07-26

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Excellent for gluten free options. Service was impeccable. Menu was varied and fresh. Staff could not have been more attentive. Highly recommended. Stayed 2 nights in Premier Inn. Both breakfast and dinner were well above parr.

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Maddie C . 2023-07-17

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Great breakfast, food was delicious. Megan was brilliant!! Will definitely be going again. The restaurant was nice and clean and staff were very pleasant

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Z4763RWmarkt . 2023-07-15

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This was a spur of moment decision because its years since we ate here. We wanted a snack and the 2 for £10:49 seemed a great deal. The staff were all polite professional and quick. We had two of the cheap starters first both excellent....

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Jale K . 2023-06-25

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Breakfast is brilliant! Nice and fresh, lovely restaurant and Russ who served us was polite and professional, working non stop to make it a great experience.

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Louise R . 2023-06-23

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Food was great quality, and plenty of it, nothing was too much trouble for the team, who created a great fun, friendly atmosphere! hats off to Ian, Kev, Toby & Sean

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Stewart B . 2023-06-22

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Ian, Sean and Toby were attentive and the service was very good. Rob, Damo and Adam delivered very good food. The experience was very good for a large group and everyone was very happy with their meals.

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Melanie S . 2023-06-17

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Lovely welcome Great service and fresh tasty food. I called in for breakfast before my trip to Sunderland today. I have a food intolerance and they went above and beyond for me. Thank you so much, I will definitely be returning.

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michelle d . 2023-06-06

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Stayed at the adjacent Premier Inn but had dinner and breakfast here. Both very good and excellent value with the meal deal from the hotel. Outstanding service at breakfast from Ruston.

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Iniquity66 . 2023-05-25

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Came for breakfast today russ was very helpful and would be back again for breakfast well done thank again russ

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volvo1245 . 2023-05-24

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Food is lovely and tasty love going on a regular basis. They have a great selection of drinks for your breakfast. They also have great quality stuff.

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Lee D . 2023-05-24

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Lovely service, Sean behind the bar was very upbeat despite having a lot of work jobs to complete. Had a great time 😊

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X6524WRbrittanyp . 2023-04-30

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I was with my friend having a meal and i had a very good experiences ,thanks for all the hard work from Kev and Ian

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Andreea V . 2023-04-26

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Another lovley carvery with family for my dad's birthday this time regulars for this and breakfast ,lovley helpful staff especially our waitress Ella x

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lynnp65 . 2023-04-23

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Popped in with a group of us before going to the grand national, friendly staff and a decent breakfast setting us up for the day.

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9mileuk . 2023-04-15

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Been here a few times while working away, service outstanding as usual and team were friendly as always couldn’t fault it yet again!

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Phil M . 2023-04-10

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Ordered a mixed grill. When it arrived, the chicken, gammon & steak was the size of a McDonalds chicken nugget. Sent it back and got a refund. No apology. Won’t be coming back here.

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Brendan W . 2023-04-08

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Awful food, that’s all I can say. Suppose you get what you pay for. Cheap and microwaved food. Wouldn’t come again.

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Holly C . 2023-04-04

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We called in before a theatre visit 25/03/23, what a lovely team working there esp the manager who was extremely welcoming and took the time to chat to us 😃 food ordered, arrived within 15 mins Great service, well done Team Brocklebank we will be...

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chesshorses . 2023-03-26

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Absolutely amazing service and food was great. Chef Adam was friendly and checked in with us all. Will definitely be making this place a regular place to eat.

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Joandshell123 . 2023-03-26

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I have been eating here each day for a week, due to working close by. The staff here are fantastic and extremely customer focussed. I have to do an extra special mention for Russ. That guy is a trooper. He does the breakfast service alone....

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Nicola S . 2023-03-17

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A lovely hot dog, great sausage and chips were delicious with a nice relish - miles better than expected, would eat again

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Olivia G . 2023-03-16

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We have been here tonight for my birthday and it couldn't have been anymore perfect. The food was absolutely beautiful and cooked to perfection, everyone (out of 10 people) enjoyed their meal and went home saying they would all definitely go back again. The meals...

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stephlyA . 2023-03-16

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Fantastic first visit to the Brocklebank in Crewe.Friendly service. Lovely food and great deals. I had a sausage egg and chips as did my friend to.

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Liam92Crash . 2023-02-23

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We came in for breakfast today and we was shown every thing we could have for breakfast by russ he was every good at his job and the hot food was very nice will be back in for breakfast thank again russ for looking after...

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volvo1245 . 2023-02-22

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Excellent service, friendly staff. Good choice of food. Service was quick and friendly. Highly recommend.

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U4202EUstephend . 2023-02-16

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Me and my boyfriend visited Brocklebank. We were warmly welcomed by miss Adina with a beautiful smile. After that we met Lewis who took our order he was very helpful and nice. We have been treated very well by all the staff. Food was absolutely...

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R9884CMbeatriceb . 2023-02-16

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Food was excellent and staff were brilliant. Meg looked after us and didn't need to ask for anything. Big stack burger was amazing

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Z4763RWmarkt . 2023-01-29

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A party of 26 of us visited on Wednesday the 11 of January . And we were met with a very warm welcome by all the staff I can not speak highly enough of their customer service just 1st class .

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Chris H . 2023-01-12

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We have stayed at Premier Inn and visited the Brocklebank for all meals or just a drink. Russ was amazing at breakfast with everything running like clockwork. Breakfast amazing best poached eggs ever. Everyone who works there is friendly and helpful. Thank you for making...

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susanhU4609TY . 2023-01-02

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Staying at the Premier Inn and hoping for a meal after a long journey. First of all they said no walk ins then when we said we were at the Premier Inn they said take a table and order at the bar. My husband queued...

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spongebob2210 . 2022-12-29

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The staff were absolutely lovely my first Xmas on my own. My husband of 58years died November 27th 22 The bar staff all other staff. Waited on me it made me feel secure. Even the bar person got me a lovely mug of coffee very...

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annamariel2018 . 2022-12-27

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Has per the title not been to a brewers fayre for years and didn't expect much. However the Sunday carvery lunch was great and outflanked Toby. Everything fresh and the Yorkshires were outstanding. From the orange infused carrots to the honey parnips well done brewer's...

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Darren W . 2022-12-20

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I regularly come here, but today was amazing. A young ladie called adina sat us down was so Polite kept asking if we needed anything and checked if we where happy with the food. I will be definitely be coming back here again with my...

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241jenneyb . 2022-12-16

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I arrived on Friday 9th December having reserved a table for two a special meal in My daughter and I booked a meal in memory of my mothers birthday for Friday 9th December. We could not park on the carpark cars parked everywhere even on...

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margaretedwards53 . 2022-12-13

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In Crewe for the week with work and wanted an early bite to eat. The bar and restaurant was busy but not overly so (well it was only just after 6pm on a Monday :D). Was greeted at the door with a friendly smile and...

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TonyC651 . 2022-12-12

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I ate here for 2 weeks and 3 days whilst staying in the Premier Inn all of the staff i encountered were brilliant, always remaining professional when i was a little grumpy and fed up of being away! I apologise! My particular thanks to Russ...

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RussWaite1979 . 2022-12-08

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Looking after my 2 teenage grandsons we stopped at brockelhirst for breakfast en route to Smythes. Very good selection hot and continental. I am in a motorised wheelchair and the staff made our visit very easy

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philpv67 . 2022-12-04

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Stopped for Sunday carvery, staff very pleasant and friendly, chef Kevin served carvery food was cooked well and very tasty will defo return beautiful lunch

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Explorer42539230190 . 2022-11-27

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The service was good but half the Menu was unavailable as they didn't have the products I finally found something they had which was very tasty and the desert choice was yummy.

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David D . 2022-11-26

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2nd time having to come here. No choice with work. Manager walked past my table several times and not once picked up my plate. Must be invisible. Thankfully the rest of the staff are lovely. The manager is very very rude!

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Q2934PZmariaf . 2022-11-07

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Me and my partner came in for some drinks this evening, the restaurant was clearly busy with not many staff however the team were very friendly and helpful. unable to make a choice on what drinks to have they showed us the menu and recommended...

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X3238XOjaynes . 2022-11-02

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Came in for Sunday dinner, food was lovely, Megan, April and Grace did absolutely brilliant, would recommend to anyone

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martin a . 2022-10-30

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I have been today to have a meal and the service was very good , Adina the waitress was really amazing, I have asked her if I can review her after she served me today.

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I5988MGcristiand . 2022-10-26

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The breakfast I had was lovely and piping hot , Kiera the chef did an amazing job and also great service from Russ who was very welcoming and friendly.

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522patrycjab . 2022-10-25

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The wait and the service was awful. 4 people that ordered after me and my kids got there meal. The food was absolutely rank. My daughter ended up sharing what I had as hers was not edible. My son had mac and cheese it tasted...

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BeckyNorthen . 2022-10-24

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I recently stayed at Premier Inn Central to visit family in Crewe. We went to the Brocklebank for breakfast every day and it was amazing. Friendly and great value. In the evenings we used it to meet friends and found it to be good value...

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susanhU4609TY . 2022-10-12

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Called in for a breakie with my grandkids . Lovley breakfast cereals toast yogurts followed by cooked breakfast and as much tea and coffee as you want and served by kiera and Kevin who where very attentive and helpful will definitely be returning

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lynnp65 . 2022-10-08

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Visited for a breakfast before heading out to shop in Liverpool. Honestly couldn’t of been happier! Greeted at the door then seated, order’s taken promptly and food came out tasty and hot. The chef even adhered to our unusual food requests! Will be returning for...

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dorian112 . 2022-10-07

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Recently visited with the boyfriend and kids, very good value for money, good abscond and staff service amazing, especially Kev and Megan

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P5650AGcatherinel . 2022-10-06

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A massive thank you to all the staff on Monday 26th September for a first birthday party . The customer service was 1st class and the food was delicious a big well done to all

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Chris H . 2022-09-28

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Had a fantastic breakfast it was quite busy but russ seemed to be on top of everything and our breakfast was done very quickly. He was very friendly and helpful too.

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ClareW1578 . 2022-09-26

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We came in for breakfast and russ was very helpful and breakfast was very nice had s good time thank

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volvo1245 . 2022-09-26

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27 of us visited for a christening party and there was only one member of staff on at the bar and she was miserable. Needs to learn to smile and get better customer service as she just looked at me. Didn't ask me how can...

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U7494CVsallyp . 2022-09-25

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Steak was absolutely beautiful and was made by Meg good potion and was hot and fresh service was fantastic and quick will most definitely be returning

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Z4763RWmarkt . 2022-09-19

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Chef Adam gave us a great experience he was friendly with the children. I would highly recommend the kids loved it

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9mileuk . 2022-09-04

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I have to say this has to be the best Brewers fair I’ve ever been too. We stopped off in a panic after 2 failed attempts in different pubs along the way, trying to find somewhere to feed the children and only having just over...

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Sallybulled . 2022-08-21

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My son and I visited this evening. Excellent value and the manager, Kev, personally checked in with us to ensure everything was to our satisfaction. My son said the fried eggs in particular were excellent, and my Dr Pepper zero was the best I've had...

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StewartL186 . 2022-08-15

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Nice and cool inside the Brocklebank at mid-day on a scorching day (31C) outside. Served by friendly front of house Steph for the order and the food was served swiftly with the help of Adina. Chefs Adam and Kiera cooked a lovely White Haddock that...

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CreweTownBoy . 2022-08-12

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Amazing food from chef adam and sam, amazing service from steph and ian, kid friendly I have 4 kids and 2 of my sons who are special needed and they love it hear.

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sarahd19874 . 2022-07-29

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Decided to have a little drive out for a meal with our sons. Food was excellent, the play area was spacious and clean. Our waitress Anay was lovely and happy to help with any requests we had. We will definitely be coming again.

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Louise D . 2022-07-27

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Excellent as always. Meg was great and service was faultless. Breakfast was lovely, very fresh and very good value for money.

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Z4763RWmarkt . 2022-07-16

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Nice Welcome from Steph and Ian when visiting for the football. Lovely Chicken Burger and Spritz, ideally located with barely a five minute walk from the station and ground. Would happily visit again if in the area.

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395mitchelh . 2022-07-16

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went to a family meal , the play area was lovely and we were well looked after by Grace , also a massive thanks to Adina and Sienna and Ian for looking after us!! i definitely recommend !

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L828ZAtraceyt . 2022-07-16

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My daughter wanted a treat tea, we decided to visit our local brewers flyer- the brocklebank. My daughter was over the moon with the inside and outside play area, staff are very friendly, different areas were clean. Food served was good quality, quick service. Will...

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staceyl235 . 2022-07-16

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We were served by a cheery girl called Steph who did what she could to ensure we were happy with everything. Food was good so credit to chefs Adam and Ben. The business was well represented by these folk and the others who I came...

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cas-Glasgow . 2022-07-08

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Visited Saturday evening 2nd July and was impressed by the management team and staff. Visited with friends down from Scotland plus we had 3 dogs with us. We were prepared to leave the dogs in the 2 cars as it was cool and the sun...

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JOAN B . 2022-07-06

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Meal was brilliant, I ordered a pudding, I was waiting over 30 minutes for my pudding, it turned up and it was nice but waiting over 30 minutes is ridiculous, I did enjoy coming to Brewers Fayre other times but this experience has been very...

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sambW8497ZY . 2022-06-30

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Arrived for a child's birthday party. Morning breakfast buffet on. Hand marks smeared all over front doors and towards play barn and on windows. Glasses outside from previous evening on tables etc. No hand sanitisers had been topped up. Toilet rolls not replenished either. Very...

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Tony B . 2022-06-30

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I stay at this Premier Inn on a regular business and alway find the rooms clean and comfortable and the staff really helpful. I have to admit that most of the time I have colleagues with me so we usually venture out to a local...

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John G . 2022-06-29

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The most appalling 'meal' and service that I have ever been subjected to. We ordered steak and ale pie and this was brought out to us and placed on our table and described as a pie. However, there was absolutely no pastry, just a bit of gravy in a dish. When I called the waiter back he said 'to be honest, we've ran out of pastry' - are these people for real? To add insult to injury, the manager actually tried to charge us for the pies we never received!!!! Shambolic and not for the first time, but definitely for the last. DON'T WASTE YOUR TIME/MONEY!!!!

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4.0

0 Opinions

location-icon71 Moss Road
British
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This place has a vast amount of things for children to play on. However don’t expect to get food quick- they have two cage areas but one is never open and the other has a constant huge queue because the staff take forever! Even if you want drinks you have to queue with the food and last time we queued for 25 minutes! Ridiculous when you have children to supervise and feee!