Based on 3.662 opinions finded in 2 websites
Based on 3.662 opinions finded in 2 websites
Opinions
Went tonight menu deceiving. Says 2 course meal but then if you want steak it's extra. Starter was OK not the best I've had. Asked for steak meduim to well done. Came out running with blood. No peas on the plate onion rings very greasy chips not home cooked frozen ones. Manger stated he use to be a chef and they where meduim to well down steaks. (The steak was still mooing) We own 3 pubs ourselves. And would never treat a customer like he did. Chef not a chance the only thing he did in the kitchen was eat the food.
Taylor Young . 2024-12-12
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Popped in here on our way down south. Left feeling very festive. All the team were wearing something festive, but not too in your face. We saw a couple of Christmas Trees & the festive food was hot and well presented. Enjoyed some banter with the team and will call back in on our way back up next week.
Sarah R . 2024-12-10
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Breakfast was great value for money. Especially with kids eating for free. Great service also.
Thomas M . 2024-12-08
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Christine was amazing so welcoming kind and friendly lovely woman made our day ! Food was spot on ! Would recommend for A child friendly place
Lucy . 2024-12-08
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Waited over an hour for food Food coming for people they ordered after Squashed into area
diane miller . 2024-12-07
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Excellent service every time we visit
Zoe Shelton . 2024-11-26
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Mixed grill, pizza, and curry all beautiful. Staff could not be more attentive.
Mark Tones . 2024-11-26
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First time here in years, having just moved to the area! Very pleasantly surprised, great value lunch offer, really enjoyed lasagne and smothered chicken, followed by apple betty!l Lovely staff, good atmosphere , we will definitely be back!
Kay McIlhatton . 2024-11-26
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Wife and I went for lunch and all was good. Wife enjoyed Fish and Chips, and I had Chicken Tikka. Both dishes arrived piping hot, were tasty and good value. Staff were helpful and friendly. Been for lunch before, and will return.
Brian Bentley . 2024-11-26
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Great service, great food, good festive menu
John Bishop . 2024-11-26
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We had a great experience here, one of the staff Millie was exceptional and helped us massively and politely, great customer service. The food was great as well, the kitchen did amazing.
Safari50261059936 . 2024-11-25
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Why go here: Regular pub food. Not expensive. Wide menu; you’ll find something you want to eat. Why to avoid: Everything else! Going here was so depressing. Tatty old fashioned environment, harassed over-worked staff, sticky unclean environment. Honestly just avoid this place. The people who run this chain should be ashamed. It’s just not a nice place to spend time.
Herobrine1970 . 2024-11-25
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Food was very good and staff was very polite. Food did take awhile to reach the table
Stacey Long . 2024-11-19
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We were staying in the hotel next door and went here for breakfast. Great selection and variety of items included. Staff helpful and quick to clear tables, replace items. Well cooked food. We were Impressed.
Kerrie G . 2024-11-16
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Very good, service with a smile, not too busy got served at bar quickly, got carvery straight away no queue guy on carvery very friendly. Was with 80 year old mum & she loved the food & liked that it wasn’t overcrowded or noisy. Will definitely be back soon
John W . 2024-11-11
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It's a shame but, our food arrived on cold plates therefore the food went cold very quickly. our family have had a lot of meals here but I think we will try somewhere else next time.
Edwin Day . 2024-11-08
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I booked a table but the girl on the desk told us we weren't on the system,I to old her we had booked and started to get my phone out she again said we weren't on the system at this point I asked to see her supervisor who did try to sort it out I got the feeling the young girl just expected us to go ,we were given a table only to be told we couldn't order for half hour ,I wanted to out the order in because everyone was being told the same and I could just visualise a large cue ,i could see you were very busy ,which i accept but your staff are very slow to clear tables ,I must add this is the first time we have had any trouble
lynda harrison . 2024-11-02
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The staff were exceptionally helpful and friendly, especially Becky and Christine at breakfast and Luke at dinner. Couldn't ask for better service
Paul Rotary-Barton . 2024-10-26
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Excellent waitress service, great food choices, brunch was superb
lesley streets . 2024-10-26
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Came for food with the wife, and we really enjoyed it! Food came out quickly, and it was gorgeous. Great value for money. A big thanks to Ben, Harriet, Holly and of course the kitchen staff.
Chris Brown . 2024-10-24
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Couldn’t be more happy with the service we received at Brewers Fayre. A huge shoutout to Holly for going above and beyond to make our service and experience the best.
Bethany Williamson . 2024-10-24
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Visited with Friends for lunch, staff friendly and welcoming, food delicious and good value. Will be back :)
Chloe Ambach-Davis . 2024-10-23
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Not been in a while new staff was fantastic young lad meet and greet at door didn't get his name but blonde messy hair was the perfect waiter food was 10 out of 10 we had starters and steak main perfect .. will be back again xx
Justina Grace . 2024-10-21
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In my opinion the food was not hot enough but the family I went with had no complaints.
tracy walker . 2024-10-20
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Booked a table for breakfast today for 14 of us, family get together, was lovely food and service and we were looked after very well. Thank you to the Turnpike staff, we will be back again soon.
Clare Harrison . 2024-10-19
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Greeted with a smile by friendly staff who were only too happy to take us to our reserved table. They asked if we had any special requirements, allergies etc. They were so attentive throughout, we were allowed to eat our meals in peace without being disturbed. The only downside to the evening was the fact my husband has sensory issues which we were catered for by way of a quiet area but some adults allowed their children to run around screaming which made us leave early. The staff and manager were in no way to blame for this as it is a family friendly establishment but it would have been nice if the parents of the children showed a little respect for others dining this evening. The meal was superb, my steak cooked to perfection, my husband said the mini trio of pies was amazing too compliments to the chef. Mrs Kay illingworth 6pm booking 17/02/24
Kay Illingworth . 2024-10-15
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Unfortunately we were staying at the premier inn next door, the breakfast was awful, bacon doesn’t taste like bacon, no taste to mushrooms, scrambled eggs, black pudding like wet putty, bread not unfrozen properly. Staff were great
John Turner . 2024-10-11
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This place has really gone down hill. Most staff are miserable rude and ignorant
Angela Baker . 2024-10-08
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Fab customer service from Holly. Friendly and great with my little girl. Food was nice, no lengthy wait. Holly made sure we had everything we needed, when needed
Kaz B . 2024-10-03
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Been tonight with family and friends for my 40th birthday the food as always was lovely the staff so polite and accommodating could do enough for us and the manager even came to wish me a happy birthday and gift me a bottle of wine really was the loveliest gesture and fantastic end to my birthday cannot wait for xmas dinner now never had a bad meal from turnpike can't rate them enough
Lindsey Burton . 2024-10-02
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Can't say too much as I didn't eat. But that was due to the fact the service was very slow. I was in a queue for the bar, and it took an average of 4 minutes per order. It took me 12 minutes to be served and when I was it wasn't the most welcoming service, more like robotic and unpersonal. I'm not sure I would have liked to order food either as the menu wasn't too exciting. It looks like a menu I'd find from the early 00s. The toilets only have one good flush in them, after this you need to wait a good 15 minutes for another decent flush. I had someone's recycled lunch leftover when I used said facility... I may be being harsh as this is after all linked to the Premier inn next door. But I do think it's about time whitbred need to reevaluate and update. Order via app service? Be more like beefeater? I will just add that this review isn't just linked to this place, it also applies to my local brewers fayre in Ashby too. But, with all I've said, the staff were pretty helpful and kind. Maybe I'm expecting too much from a place that's meant for convenience. Edit: I would like to say that the facilities for the kids are impeccable, they have an indoor and outdoor play park. Very big and very clean. Another edit: through no fault of their own, the whole outside of Knottingley smells like URM! The glass factory down the road!
Katie Boulton . 2024-09-17
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Okay pub, bit rough round the edges but it's a decent place and food is always nice. We meet friends here and have been going for a while. I'd go again. Young ones will like the Little soft play area etc...
Marc Hadfield . 2024-09-17
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It's been quite some time since I had breakfast here and overall the experience was just the same. Welcomed with a smile, good basic cooked breakfast buffet and a reasonable selection from the continental buffet. Like that you can ask for poached eggs to be freshly prepared too.
Paul White . 2024-09-14
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First time here, lovely welcome friendly staff ,very surprised how nice the food was ad it was very cheap!
Joyce Spurling . 2024-09-12
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Nice clean pub easy parking with friendly staff. Food was excellent well cooked. Good choice of breakfast food. Would recommend to anyone.
Ian Hayes . 2024-09-10
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Had voucherfor 30% of main meals so very good value. I had rump steak cooked medium rare and it was perfect. Better than more expensive eaters. All staff friendly. Ate out side and tables all clean .
Andrea Williams . 2024-09-05
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Only went once,steak pie was a generic soggy mass produced one,what peas were there were cold,and the chips were poor . Not for me
Digger06 . 2024-08-31
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Did exactly what it said on the tin. We had our evening meal here whilst stopping at the adjacent Premier Inn.
Paul Brown . 2024-08-31
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Very helpful staff, a good few night’s sleep and 2 great breakfasts. Thank you Chloe for going above and beyond by helping 2 disabled people with getting their breakfasts.
Lou Smith . 2024-08-28
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Thank you Chloe for your great service to 2 disabled people by helping us get our breakfast. I had 2 good night's sleep and 2 great breakfasts.
Izzy Smith . 2024-08-28
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Very good breakfast, plesent staff and good value.
graham paskin . 2024-08-27
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We enjoy coming here, cheap and cheerful food. Lovely staff, kids love Holly, Kit, Hannah Stayci and Luke are always welcoming and friendly, the kids love seeing them when they're on.
Amy Barton . 2024-08-23
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Food was delicious and good value, great softplay for little kids, Holly and Hannah were brilliant servers also 😊
Saff (Saff) . 2024-08-21
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The staff are very welcoming, pleasant and attend to your individual needs. The staff, Holly, Hannah, Kiera, Ben, Stacey, Elliot, Darma and not to forget the chefs and the rest of the staff members will do anything for you, Including serving a great meal. Nothing has ever been a problem and are more than happy to help you. My favourite is the Prawn cocktail and Calamari for starters and portion size is just right. The meal deal through the week is also of great quality. Enjoy !
Lisa Gibson . 2024-08-21
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Wonderful place to visit for food and drink. 100% recommend. Wonderful staff and wonderful atmosphere!!! Definitely coming back
Millie Powell . 2024-08-15
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Fantastic service, Loads of room not sat on top of each other, Really clean, Food lovely. Great kids play area. Could not fault it
Richard singleton . 2024-08-14
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Went for lunch and we were greeted by Holly and she was so friendly. We had lunch and the food was lovely . They had a good selection of wine . We will definitely go back
Elaine Brown . 2024-08-13
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Good was great, staff very friendly and helpful,. Got fish n chips and asked for it lightly battered n it was no problem at all
natasha nicoll . 2024-08-13
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Had a lovely breakfast this morning, staff were friendly and accommodating! Will definitely be going back!!
claire hayes . 2024-08-13
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Staff very friendly and helpful. Food is typical pub food and decent enough. Breakfast is very nice.
Teresa Parslow . 2024-08-12
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Really lovely tasty hot breakfast. Staff were friendly. plenty of choice to eat
Mandy Barker (Moo) . 2024-08-07
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Im sure the pies are from a local cheap super market. And very dey food
Gage . 2024-08-07
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Excellent value for money. Food is good. Help yourself, have as much as you want. Can't fault it. Is it outstanding food, no. Is it tasty, edible and good value, yes. Didn't realise kids eat free! Bargain!
Alex Macaulay . 2024-07-30
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We went here for Breakfast on a Sunday morning. Good buffet with plenty of selection
Robert Gleed . 2024-07-29
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We come every week. Poor atmosphere as we walked in, a few minutes before someone came out the kitchen. Surfaces were not wiped down, food not replenished. We asked for fresh eggs and baked beans, which were just put on top of old food. If not better next week, we will take our custom elsewhere.
Vikki Lawrence . 2024-07-24
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4 adults asked to move tables has was surrounded by 2 parties of children . Lady taking order was very rude. Ordered mixed grill no peas and no sauce it came with sauce and peas cooked into egg white . Ordered sirloin well done came rump and rare .
MARIAN NASH . 2024-07-22
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We've just had a meal at the Turnpike (Pontefract) following the closure to the 'general public' of The Park (Harrogate). The staff were amazing - so helpful and friendly ... and the meal was good too. Thank you.
judy Smith . 2024-07-20
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Shared our meal with rats running across the park. Manager wasn’t bothered and said we are near a canal and the bushes - said pest control was there weekly. Food was dry, peas were soggy, lots of flies in restaurant live and dead ones on window sills, food crumbs all over the floor. Do not recommend at all
Andy Simpkins . 2024-07-18
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I was served by a lovely lady called Keira, great service very polite, lovely food too. Will come again.
EQ RYVAL2 . 2024-07-16
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We got to the place and were pleasantly surprised, the lovely morning burfe, really in doubt, they are 100% worth 4, but I have the rule, it has to be super special for 5 stars, but when I saw blood sausage I was sold, they get 5 stars because they see the real thing "English breakfast"!
Preben Hjortholm . 2024-07-14
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Always helpful, friendly staff throughout the day.
Nigel Watkinson . 2024-07-09
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Dharma woww she is amazing person
Vasile Daniel . 2024-07-05
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Awful - waited 45 mins for the food to arrive only for it to be cold & onion rings solid. Clearly had been sitting out for a while. Left the food & requested a refund. Won't be returning to this one again
Emma Proctor . 2024-06-30
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Came in with the family food was cooked to perfection compliments to the chefs will definitely be coming back
Ashley Scarth . 2024-06-25
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Lovely place whole family enjoy coming
Carl Scarth . 2024-06-25
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Last minute birthday plans. Booked a table for 7 people 3 of which were children one as young as 4. Arrived around 5pm welcomed by a lady called Stacey who was welcoming and friendly and helped us t our table. We sat down, two of the children chose from the kids menu having a starter main and pudding while the rest of us all chose from the normal menu, there is a great selection of starter's mains and deserts while we waited for our meals the children played in the play area and in the play ground outside the staff who were on shift( Jess and Evie ) were very polite,friendly and interacted with the children which made us all feel very relaxed and comfortable. We waited around 30 minutes for our meals the children's coming out first ,( which I find in most places meals come out in no particular order and when you have small children they don't like to wait ) the meals were beautifully presented and tasted amazing after we had eaten we sat and enjoyed a few drinks again the children went off to play before we ordered our puddings and again beautifully presented tasted amazing and no complaints what so ever ,even the children ate everything.! We asked to pass our thanks to the kitchen staff who were on shift (Carl and Ryan). A lovely evening meal with a great relaxed atmosphere kids worn out. Well done turnpike Perfect!
Shelley Beck . 2024-06-24
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Love going here for drinks and food chill with kids , they lov play area , also go for chill without them s a couple, sava who works behind the bar is fantastic always on the go and makes sure all customers are happy 😊
Sharn H . 2024-06-24
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This is the 3rd time here with our grandchildren staying in the premierr inn.Last nights meal was such a disappointment..The starters we had was loaded nachos.we have had before and they were lovely hence why we ordered them again.They were dry and not very fresh so we left alot of them and explained to the staff member when she took the plates away.Said she would let the kitchen know and that was it. I had steak which was tough and the onion rings were fried far to long which made them so hard and crunchy and not really edible.the kids meals were not the best either.I asked the bar for a particular bottle of wine which was out of stock.asked for another which was also out of stock so ended up having to pick the only 1 left ..There was also no straws ..Please sort your chef and ordering stock out or you will loose more customers.
Lorraine Stuart . 2024-06-24
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The culinary offerings were of exceptional quality and aesthetically pleasing, with remarkably swift delivery. The staff demonstrated commendable helpfulness and friendliness, resulting in an impeccable overall service experience. A return visit to The Turnpike is undoubtedly warranted.
James Beck . 2024-06-23
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My experience at turnpike was amazing I would come again and again I think the food is lovely special burger top chips one of my favourite and got to say every time I have come the waiters have been polite and kinda so keep the good work up
Chloe Cockerell . 2024-06-22
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Shut far too early (before 10pm) on a Friday night well before their advertised time of 11pm.
Lee Jay . 2024-06-21
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We thoroughly enjoyed our meal, the staff were very friendly and accommodating.
Nikki Parsons . 2024-06-18
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We visited at a very busy Father's Day lunch time. We had booked prior and our table was ready on time. We only had 2 menus for the 5 of us. But it wasn't a big deal as we passed them around. Orders are placed at the bar. The staff were knowledgeable with the order system and with customising orders. We had a considerable wait for food, but that was to be expected considering how busy it was. When our food did arrive it was well presented, hot and tasty. As far as pub grub is concerned, this place is good value and has something for everyone. We will return.
Debbie . 2024-06-17
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Found a table put drinks on it went to order food went back to the table to find people just about to sit at it as staff had showed them to it. Waited far to long at bar to get served or even acknowledged what trouble they would have been in if were a mystery drinker.
Alex Pickering . 2024-06-11
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I can not believe that you could mess up a house salad so badly. Whichever development chef thought it was a good idea to use frozen avocado defrosted in a microwave needs to be sacked. The excuse given from the manager is that this is a pub not a restaurant is rubbish. One of the worse things I have ever put in my mouth and I have eaten sea slugs in China. How hard can it be to source and train a line cook to use a fresh avocado. If it is that difficult then you need to remove them from your menu. Absolute disgrace.
Peter Stratford . 2024-06-11
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Great service - Good atmosphere - Friendly staff
megan . 2024-06-04
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Really good food really pleasant environment. It's definitely a family favourite, breakfast is especially good
Neil Edwards . 2024-06-01
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Really disappointed, we visited on 27/05/24, our first interaction was with Mary, very rude & abrupt no warmth to her manner at all, she kissed her teeth at my daughter because she didn’t know to use Apple Pay (she’s 11yrs old). We ordered 3 meals, x2 smothered chicken platters which were ok & fish & chips, fish was disgusting batter was soggy, the fish still had skin on? First time at a Brewers Fayre, not the best first impression.
Zowie Jackson . 2024-05-31
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Visited last week for a meal with my grandma, not a bad word to say. We were served by Hannah and she really made us feel welcome. She was more than happy to help out with any queries we had and provided excellent customer service all round. Will most definitely be returning in the near future!
ewan bestwick . 2024-05-30
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Visited yesterday with my 2 daughters and ate in the children's play area. The food was OK for the price, and the play gym was a little smaller than I expected, but the staff member working in the play area, I think she was called Hannah, was fantastic. Constantly making sure we had everything we needed, and was so engaging with my daughters. Would definitely return
Jemma Kilbride . 2024-05-25
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Good food even better Service. We came in for some food and let the kids run riot in the play area. Special mention to Hannah who was working in the play area. She catered to our every needs and even entertained the kids.
Sean Kilbride . 2024-05-24
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Yesterday we went for a family meal here and it was excellent!! The food and service was amazing and we will definitely be going back. We was served by Luke who was polite and attentive and made the whole experience easy and enjoyable and went out of his way to check if they had a bottle of wine I requested in stock. Would definitely recommended going to the turnpike!!!
Aaliyah Morgan . 2024-05-24
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I had Hannah as a server, and she was amazing, such good service and was a pleasure to be served by
Noelani Watson . 2024-05-24
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Have attended this place a few times in the past years, but again in most recent weeks. We were greeted by a young man, Luke, and he was helpfull to us by providing a table close by to the play area and also providing a baby chair for our toddler. All the staff werw very accommidating to our 2yr old running around and being cheeky, and some staff took a moment to play with her. Most other places request us to keep her seated or play outside, but toddlers will be toddlers! The staff have all been pleasant, well presented and also welcoming. Luke ensured we were happy with our meal, and was very polite. The carvery was good, meat was served nice and hot along with the vegatables. We will return to this place again
Rebecca Russell . 2024-05-23
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Visited here at the weekend with my family where I had such a wonderful experience. I had the big stack burger, which was delicious and will definitely have again. Everyone else enjoyed their food too, my mum loved the sticky toffee pudding. The service and staff were excellent, especially Luke, he was very polite and friendly. We will be back and have already recommended this place to other friends and family!
AbbyandLucyxo . 2024-05-23
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Recently visited for breakfast, we were greeted and served by Hannah, nothing was too much trouble, the food was freshly cooked and warm, she checked we had all we needed and if she could help in any other way, without being too over the top, we will definitely be returning very soon, thanks again Hannah for your wonderful service
Amanda Johnson . 2024-05-22
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I visited earlier today and wasn’t disappointed with my visit. This could have potentially been a different story if I wasn’t served and waited on by Luke, he was BRILLIANT. He was very patient with us as my 4 year old son is a very picky eater but he didn’t mind making modifications to his meal to fit his needs which I greatly appreciate. He was also one of the kindest and most polite people I have ever come across, he was so friendly to us and by the end of our visit I felt like we had known each other since primary school. We had some great chats and some brilliant banter but at the same time he wasn’t too invasive or nosey, can’t fault the guy in the slightest and he’s a massive credit to the team. Top man👍🏻
Lewis Walker . 2024-05-22
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Can honestly say one of best family pubs I've been to in a long time. Having a 2 year old, the play area for her is fantastic and the food been cooked perfectly to how I like it. To make the whole experience that bit better, a young lad I believe named Luke had made sure all my dietary requirements were met. Meals had come to us in a good time. Overall, would honestly recommend this restaurant to anyone. Cheers Luke and the team 👍
Tom Lloyd . 2024-05-22
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Food is amazing staff are brilliant manager ben is amazing the way he is with staff and customers is brilliant cannot recommemed enough
Sophie Cowell . 2024-05-22
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We sat out the front as we had our dog with us, unfortunately we weren't allowed in the section fenced of with the dog which we have been at other brewers fayre with our dog which was the only outside seating still in the sun. The staff were a little rude about me not having noticed the table number on the outside tables (it was covered by the menu and its not unusual for outside tables not to be numbered) food took a bit long for how quiet it was. I got a Smothered platter medium rare steak which came well done but it was cold sat in the shade so didn't bother to complain and with how long the wait was I didn't want to wait again. Only other thing we got was drinks and the sharing starter. Garlic bread over cooked and the garlic breaded mushrooms were low quality and chewy. Much prefer our local brewers fayre
Kristopher Larsen MacGregor . 2024-05-22
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Clean establishment friendly and polite staff
Ian Thompson . 2024-05-19
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We tried the Turnpike for Sunday roast today and we will definitely return. The food was plentiful including the meat. The gravy was tasty too. The reason we didn’t give a 5⭐️ was purely down to the young female server. She wasn’t rude or anything. In fact she said little to nothing . She looked at the booking on screen and then walked silently to a bay where she pointed to a table. Then said order at the bar . She must be very shy I guess but her lack of welcome was something she needs to work on. It must have been the end of a long shift. The manager at the bar was very friendly. I’ve ticked small Sunday carvery as there isn’t a regular option on here.
Dawn Beach . 2024-05-19
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Worst food we've had for a long time. Watery curry and dried out vegetable lasagne. Would not recommend. Not cheap either!
Jan Bevan . 2024-05-12
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I know it's a cheap place to eat but it just seems very impolite and pushed Food was extremely average but despite that the service was ok.
Bruce Austin . 2024-05-12
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Over cooked, microwaved and tasteless. Stopped here as we needed to get something to eat whilst traveling. Expected lousy food and service, weren't disappointed. My curry was like soup. My wife had vegetarian lasagna and would have been better off with a hammer and chisel rather than a knife and fork. Staff looked overworked and miserable. The seats were caked in stains. It really was grotty. Reminded me of those 1970s truck stops..
Ian Bevan . 2024-05-10
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Turned up to a huge queue at the bar - been there before on many pubs next to a premier inn - BUT surprised to say the efficiency of the staff and the teamwork cleared the queue so quickly .. Well done to them and to the person's who trained them ... Impressive!.. Didn't eat when doing the rating hence that
Dean Hammond . 2024-05-08
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The staff in the children play area, really great. The baby changing facilities smell horrendous, like the bin hasn't been changed for 2 to 3 days. It was that bad that customers were commenting on it and had to leave the door propped open. The manager or presume it was the manager in a black shirt behind the bar was very condescending.
Tom R . 2024-05-07
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Decent place at reasonable prices- just don't have the Cajun Burger- worst I've eaten (didn't even half finish it), rest of menu OK.. 👍🏻
Mark Salter . 2024-05-06
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Went for a meal with my mother for my birthday, order food at the bar it was quiet so got to pick where we sat. Food was nice I'm a hungry guy so could always eat more but for you average sized people the portions will be fine. Didn't use the facilities so can't comment on them. They have disabled parking and there is no steps to get into the building. They do have an outdoor play area for kids and an indoor area for kids to play didn't use it but could see they had them.
Sam Dwyer . 2024-05-03
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Food is always great. Always stood waiting for someone at the children's till like a lemon though! Staff are always nice
Natalie Massarella . 2024-04-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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