Based on 612 opinions finded in 2 websites
Based on 612 opinions finded in 2 websites
Nº 387 in 545 in Cheltenham
Nº 80 of 108 Other cuisines in Cheltenham
Opinions
Great service as always from Chris, Dan, Lewis and the rest of the team
Cam Bolland . 2025-06-03
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Fantastic patriot burger today doubled with excellent care from the bar team. With kids meals included during half term. All the family were happy.
J Scott . 2025-05-31
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Great place for food or just a drink, Staff sre very friendly and very helpful if you need a hand crossing a drink. The food was lovely. I only had wings and loaded fries, but I can't fault...average price per pint is around £6.50 but as there is so many to choose from price varies
Scott Ringsell . 2025-05-28
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Had a great time coming in for some lunch. Got drinks and food really quickly and everything was great :)
Tom A . 2025-05-23
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Great food but the service was fantastic by Lewis. Polite, friendly and helpful. I would highly recommend eating here especially with the service. Top.
Anonymous Details . 2025-05-07
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The food and everything was as expected and was a decent price. I'd actually come here after having an exceptionally good experience and the brewdog in Bath. Unfortunately at this brewdog they managed to give me the wrong drink which wasn't too big of a deal for me, but they then also managed to bring me the wrong burger. They did bring me the right items but by the time I got them I'd finished my drink and everyone else had finished their food. Since the food had just been cooked it was also extremely hot, so I had to also wait 5 minutes for it to cool down enough to eat. This may have just been an odd mistake in an otherwise good place, but I unfortunately won't be going back to find out.
Alex Thomson . 2025-05-06
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Great drinks and friendly and knowledgeable staff!
Luke . 2025-05-04
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Best beer of the day, Superdelic IPA by FrauGuber. Outstanding guest beer at this BrewDog in Cheltenham.
David Striker . 2025-05-04
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No complaints with the food or the restaurant. All tasty. Good experience overall
Ethan Smith . 2025-05-04
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Excellent service, delicious food great drinks.
Gill Williams . 2025-05-03
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Cam and Joel gave great service.
Harrison Dunn . 2025-05-03
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Awesome day with my buddy! Popped in for wings Wednesday. The wings were delicious, the beer was cold and the service was on point. Couldn’t have asked for more. CHEERS!
MoshingGriffin . 2025-05-01
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Came in for wings Wednesday last night we were treated really well, Dan was a legend. Great times and great food. There was one staff member in glasses and the cider tee that was just super rude though, but we didn’t let that bother us.
Liam Coles . 2025-05-01
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Great place for beer and wings!
Lewis Pender . 2025-04-30
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Had a great time here. Served by a Bailey who was brilliant! Really top service by everyone else there as well! Will be back soon.
Sophia FX . 2025-04-28
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Amazing service, nice food and always excellent beers! Thanks to Dan for extra attention! Keep it up guys!
Ivan F. . 2025-04-27
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Love this place it’s moody but welcoming! ;) A huge space with lots of private and open areas, child & dog friendly, beers are amazing, food is just what you need to soak it up ;) burger lunch deal is on point. Lovely team. Great location. Cheers
Sophie K . 2025-04-24
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Banging food and beer. Well worth a visit. Korean loaded fries are a must
michael bell . 2025-04-22
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Brewdog Cheltenham: A Review. I was served by Cam at the bar, whose craftsmanship at pouring a pint was excellent. The staff at this establishment are all smiles and their attentiveness to customer satisfaction is commendable. Perfect beer and burgers, made with dignity and care. I've never enjoyed a place more in my life. I could live here. I could SLEEP here. I could be married here. Life is spent best in the company of good people, and if you want a good life you ought to be coming here often.
Marta Cerkasina . 2025-04-21
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Great service, especially Dan who really looked after us and made sure our experience was of very good quality. Could not recommend more highly. Dan is an incredible bloke and ensured we had the best brewdog experience we could. Big thanks to the team.
Charlie Poulson . 2025-04-20
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Great selection of beers including guest beers. As a dog lover I like seeing them in there.
Andrew Hatch . 2025-04-19
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Always great food and atmosphere here, good veggie selection too
Becky . 2025-04-18
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Had a great time here for dinner with my partner. Served by Lewis and Chris. Both were fantastic and really helped with all my questions about the beers!
Bailey Pearce . 2025-04-17
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Cam was fantastic, really nice guy and the service food and beer are all fantastic! Dog friendly is a nice bonus too. Thank you!
Liam Forkes . 2025-04-14
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Fantastic place! A really warm and welcoming atmosphere, the staff were wonderful (especially our server Cam!) and my dog absolutely loved it in here, so thumbs up (and paws) all round!
Gemma Walton . 2025-04-14
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Went for a wings Wednesday, in theory all you can eat wings promotion but far from true. Orders were very slow and service ignore you when you order your refill wings. First order you get 10 wings with sauce and dressings, 2nd order you get 5 wings on a tray looking rather poor 30min after you ordered them, if you are lucky they will serve you the 3rd round before your digestion is completed. Not worth it.
Cristian Orea . 2025-04-10
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Great spot to go if you’re in a large group. The service is always really friendly and the food is a bit different from the other Brewery spots.
Louise Gs . 2025-04-10
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Wings Wednesday was a disappointment. The first portion took 30 minutes to arrive. Subsequent portions weren't any faster, were smaller, and didn't have dip or garnish. 25 minutes after requesting the bill a card machine eventually appeared. It then disappeared again promptly when we queried the prices not matching those on the menu. I doubt we'll be back.
Joanna Lee . 2025-04-09
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Great Beer school session, our host tailored the beers to our tastes whilst providing a lot of interesting information about the different beers and styles.
Ray Hayter (webpro) . 2025-03-23
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The service from Dave and the staff was tops, the beers and wines were very tasty, there was a good atmosphere but the Feast Sharing Plate was very disappointing.
Ciaran Berry . 2025-03-14
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Nice experience and a great choice of food and beers with happy and friendly staff.. Highly recommended
David . 2025-03-14
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Love this place , we visit every year and it’s starting to feel like a second home
Amanda Harvey . 2025-02-26
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Beer and cheese pairing, really good afternoon
Andrew Walmsley . 2025-02-23
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I visited this place with friends, hoping to enjoy a relaxed afternoon. Unfortunately, our experience was ruined by the excessively loud TV. It was so blaring that we could barely hear each other, making conversation nearly impossible. We understand that sports and entertainment are part of the atmosphere, but the volume was simply overbearing.It’s disappointing, as the place itself seemed nice. We waited an unusually long time for dessert, only to find out that our order never made it to the kitchen. While mistakes happen, the lack of communication and delayed service were frustrating. It’s a shame because the rest of the meal was decent. If you’re looking for a place to catch up with friends or have a conversation, this might not be the best choice. I hope management considers balancing the volume in the future, as it could make a big difference.
Karolina Sienkowska . 2025-02-22
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Great choice of food and drinks. Staff are just amazing made me feel so welcome and were very professional in their service. "I will be back" ...:-)
Jon Reynolds . 2025-02-21
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I have been here twice for the wings wednesday and both times i have had extremely slow service. The first time we had waited around 40 minutes after we had finished the first plate until the waiter eventually came back to take our next order. The second time I had waited around 1 hour at which we got sick of waiting and had to go up the kitchen window and ask the waiter (who was on his phone) to serve us. The whole time we were waiting we had all our plates stacked together and trying to get a waiters attention to which they would glance at our table and make eye contact and quickly look away so im pretty sure they were aware that we were waiting but just didnt want to serve us for some reason. The wings themselves were pretty good but i wouldn't come back if the service is going to be anything like it has been these first two times.
Tom Rotherham . 2025-02-20
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Great food and beer. Topped off with fantastic service by the whole team from kitchen staff who make great food to the professional bar staff
Matthew Burnett . 2025-02-20
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Great spot for good food & awesome drink selection
Alexx Simpson . 2025-02-19
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great burgers and beers. Nice that you can book a table for 2 hours so you can eat, drink and catch up with friends without rush
rebecca smith . 2025-02-16
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BrewDog Cheltenham: Great Vibes, Tragic Staff Energy – A Masterclass in Passive-Aggressive Hospitality If you’ve ever wondered what it’s like to drink craft beer in a venue that perfectly balances industrial-chic with the soul-crushing despair of retail burnout, then BrewDog Cheltenham is the place for you! Let’s start with the positives: the atmosphere was spot on. The music, the decor, the general aesthetic—it all screamed, “Come in, grab a pint, and stay a while!” But the service? The service whispered, “Please don’t.” The staff, while technically helpful when directly engaged, exuded the kind of weariness usually reserved for Victorian factory workers after a 16-hour shift. I wasn’t sure if I was ordering a drink or burdening them with the weight of my existence. Their exhausted, defeated expressions made me question if I, too, should feel guilty for being there. Perhaps I was part of the problem. Perhaps we all were. The experience wasn’t outright hostile, just steeped in a quiet, existential dread. A service style I can only describe as begrudging compliance. No smiles, no enthusiasm—just the subtle but palpable energy of someone who would rather be anywhere else but here, pouring my pint. Look, I get it. Hospitality is tough, and working in a busy bar is no joke. But when the staff look like they’re on the verge of drafting their resignation letters on a beer mat between orders, it doesn’t exactly encourage a second round. Would I go back? Maybe—if only to see if the same team is still there or if they’ve finally staged a mass walkout. But next time, I might bring an emotional support friend to counterbalance the sheer levels of sadness radiating from behind the bar. Final verdict: Great beers, solid vibes, but the service felt like an unspoken cry for help.
Adam Whitter-Jones . 2025-02-15
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Came for beer tasting experience, Chris the manager was amazing, The cheese board could have had some chutney but drink experience was 5 star
Jamie Meikle . 2025-02-15
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At the risk of sounding old … the music and tv were quite loud … don’t get me wrong it was fab music and happy to watch the rugby but we genuinely couldn’t hear each other across the table. The young lady who served us was fantastic though …
Melanie Ballentyne . 2025-02-09
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I felt really let down by our experience at Brewdog. The Mac and cheese was completely tasteless, the 2nd lot of wings were incredibly salty and the sauces need a better description of how hot they are. Maybe adding 1 chilli for the mildest and more the hotter they go. We didn't get asked if the food was alright. I wouldn't return.
Rebecca McCorquodale . 2025-02-06
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Staff are really accommodating. Foods are delicious. We also had free dessert because we won in rock paper scissors game.
Ronica Pilar Cabansag . 2025-01-27
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Great beer and service but let down by the food. Chicken burgers were all tough and fairly unpleasant and the chips were fine but bland despite upgrading. Expensive, even on a basically half price deal too
Matthew Bradford . 2025-01-24
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Went for lunch on a Thursday with a colleague. Service from the table for drinks and food. Staff we're friendly. Checkbacks spot on. Thanks for a great meal! We'll be back.
Jon mason . 2025-01-24
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I had booked a table for 10 people which was not ready when we got their, we were told to sit where we wanted. Once we were settled the service of staff member was great he came to our table and took the big order. Food was fantastic quality would definitely recommend.
Jadean Lewis . 2025-01-22
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As always, an amazing evening with great food, fabulous service and wonderful staff!
Sarah Louise Walker . 2025-01-21
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Burgers were just okay to mediocre. Sharing platter was just about enough for one person. 3 chicken strips & wings = 1 1/2 each!! Total bill was including a Buy a burger and get one for £1 deal, and still the total bill didn’t justify the amount we ordered. Will not be recommending this restaurant bar. Very disappointed.
Rashik Patel . 2025-01-20
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Best Chicken wings outside of America!
Richard Strudwick . 2025-01-16
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Honestly, wouldn't rush back. The server came to grab our order, we said 2 more minutes, they said “order at the bar”. £9.5 for a can of cocktail. Food was not good, mac and cheese from a tin, cucumbers limp and lacked spice, potatoes ok but sour cream needed seasoning. Burger itself was salty(beef) and the chicken burger was just covered with sauce in an attempt to make it tasty. Based on this visit with the less enjoyable server, below average food, i would not recommend or return
Alain Jones . 2025-01-15
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Good visit to Brewdog, Patriot plant based burger outstanding, as usual top class choice of beers, buy 1 get another burger for £1 a great offer, we will be back !
Jonathan Stiddard . 2025-01-12
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Overall good experience but service level is a bit hit and miss. Initial service is good but trying to get some attention after that is tricky, staff seem to be trained to only look at the floor when they are walking around....
Ralph Beevers . 2025-01-11
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Great atmosphere, the food was amazing. The staff were really nice and swift in their service. We didn't take too long to get our order. Good place with friends and family. They welcome dogs too
Isheanesu Mandikudza Sibanda . 2025-01-11
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Typical chain restaurant. Went for the all you can eat wings extravaganza. Thought the choice of flavours was very limited, and in the end they were more breading than anything but it did give it crunch. Coleslaw was not nice but the walnut and blue cheese salad was okay. In the end it was not worth the money and I will be taking Brew Dog off my list of places to eat. Beer was good.
Sandra Pauwels . 2025-01-09
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Service was poor (took longer to get served than to wait for the food to be cooked) bill was wrong and had to get it redone which was another wait, below average experience. I won't rush back here, would be 2.5 stars
Thomas Jones . 2025-01-09
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Wings were very well cooked crunchy even though they are covered in sauce. The unlimited wings is a great deal however you are capped on the amount of sauces you can have which was disappointing. Drink selection is fantastic with something for everyone and of course plenty of beer.
Stigwars 10 . 2025-01-08
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It was a lovely atmosphere, amazing food and brilliant staff! All around would definitely recommend! We particularly loved the paws of fame wall!!
meg chappell . 2025-01-03
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Nous sommes venus ici car étions habitués de Francky and Benny's où nous allions toute les semaines il y a quelques années, qui est aujourd'hui repris par ce nouveau restaurant. Le repas est dans l'ensemble bon, mais le service est vraiment pas efficace. Aucun serveur ne viens prendre la commande, vous devez le faire au comptoir ou sur l'appli avec le QR Code, qui est la solution que nous avons choisi. Aucun bout de 30min, nous avions toujours rien, nous sommes allés se renseigner au bar et ils n'avaient pas validé notre commande ! Je pense que dans le même endroit il y a des restaurants qui valent plus le coup.
Valentin b . 2024-12-30
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Visited Brewdog this afternoon for a quick lunch and found the food to be very tasty. We picked this restaurant as it was also dog friendly. Seating was very spacious and the interior was very clean and tidy. The staff were very helpful and on hand for any questions. We would highly recommend and would happily visit again for a meal. The picture was my chicken & bacon caesar salad which was delicious.
Amanda Dearlove . 2024-12-29
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The service was really slow and the staff just seemed like they were not bothered. Had to keep asking for drinks. Just poor service. Food was very basic and not great.
Dawn Porch . 2024-12-18
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I was welcomed by such a warm and friendly smile from Dave, he made me feel so valued as a customer. Having not been to brewdog for months after being a regular it was lovely to just feel like the staff genuinely care about customers. Dave ensured we had everything we needed through our visit. People like Dave who remember customers names and builds friendships with customers are a credit to brewdog!
Heather S . 2024-12-13
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Good food and great customer service, thank you Hailey:)
Karlo Krolo . 2024-12-12
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Went for a meal with some friends, our waitress Hailey was lovely and really helpful, food was brilliant.
erin . 2024-12-12
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Although the food was excellent as usual. The older waiter with the bleached hair, shorts and tattoos made no effort to make us feel welcome, made it awkward for us to order and generally gave a very bad feel for the Brewdog brand. There was only 2 other tables in eating..
Robert R . 2024-12-11
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Fab night out in Cheltenham when we visited food in Brewdog was delicious & the service was fantastic. Young lady called Megan was extremely polite & couldn’t do enough to help. Highly recommend !!
Laura Bartley . 2024-12-10
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We visited last Friday night and I can only praise the staff for our experience, specifically Megan as she was lovely and made us feel so welcome. The food was delicious aswell, I would definitely recommend!
Hannah Roberts . 2024-12-09
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Had a lovely meal Friday night, We had the feast and the truffle fries, food was amazing. What made our evening excellent was having Megan as a server, she gave us great service and was very welcoming and bubbly. Would recommend!
Anna Connellan . 2024-12-09
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Really nice food, great beers and fantastic service, pretty much all you need! I had the "All The Trimmings" burger and it was incredible, get in quick to try it though as it's a seasonal release. The decor is cool with loads of seating and the toilets are clean. 5 stars and will definitely be back! (This wasn't our first visit BTW just my first review)
Nanker Phelge . 2024-12-08
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Great spot, staff are amazing! Was served by Lewis who showed me all the new beers in store and always makes great reccomendations
Llivia Hales . 2024-12-06
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Was in for wings wednesday for my first time wasn’t too sure how to do it but spoke to hailey at the bar and she explained everything to be perfectly even found me my new favourite drink at the minute which was the lucky break! definitely recommend
freyja wren . 2024-12-06
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I am not the kind of person who likes complaining about places, I know how hard it can be to run a restaurant but I must say, based on the experience I had last night, visiting BrewDog in the Wednesday wings deal that, unfortunately the food didn’t represent the name of the company. I love chicken wings but those were probably the worst wings I’ve ever had in my lives. Maybe I was just unlucky. They tasted like old meat, dark colored inside, very hard and dried. Not tender with no moisture inside. They brought me a tiny portion of sauce in a small bowl. I had to ask for the cutlery, the buttered cauliflower was very greasy and the Satan dish was extremely salty and nobody could explain to me what it was made of. I know something about food and I wasn’t able to figure out what I was eating. I was told I couldn’t order the next portion until I was done with the previous one what made me have to wait for about ten minutes having nothing to eat while I was in queue for the next portion. Anyway, sorry BrewDog, I really admire your company but your Wednesday wings, never again!
Andre Veiga . 2024-12-05
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Music and atmosphere was great. Had a nice chat with Joel at the bar who recommended a nice IPA. Good, friendly service. I will definitely be returning soon.
Megan Alaw . 2024-12-04
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Me and my friend were served by the lovely Hailey who was very attentive and delivered wonderful friendly table service and made sure we had everything we needed ☺️ 10/10
Lottie Woolnough-Rai . 2024-12-02
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A really great time the other night, with great beer on tap. Staff were incredibly friendly. Megan served us and was very helpful, with a smile on her face all the time. Would recommend 👍
Harry Papworth . 2024-12-02
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😎 I popped in on the off chance of a table. I have severe allergies, gluten and lactose.. all catered for, and was actually served a wonderful meal, with perfectly chilled glass of Rosè.. no after effects.. Fantastic staff. Highly recommended. Enjoy. 😎
Carolyne Knight . 2024-12-02
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Hailey and the team were great, lovely food and beer!
Mike Taylor . 2024-12-02
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Came in the other night for the first time was such a good time, was struggling to find a perfect drink but hailey was more then happy to help me and she helped me find the elvis juice which i enjoyed massively! will be coming back for sure
luke jones . 2024-12-02
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Served by Hailey! Excellent service, super friendly and absolutely lovely! totally made our visit!! :)
Julia Wright . 2024-12-02
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Came in a couple days ago with my wife, a lovely young lady with glasses and split hair colour came straight over to us with a smile ready to seat us. It was very busy but that didn’t stop her from going above and beyond for us and getting all of our drinks and food on time! Will definitely be coming back, although I don’t think another server could top her service!! Thankyou!
Andrew Hopkins . 2024-12-02
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Wanted to share my first visit the other night was a great experience, food was excellent & I was served by a very helpful lady with purple in her hair, Hailey i believe her name was, super helpful & informative, she went through all the ipa’s with me as I was unsure. Would definitely return.
emma hudson . 2024-11-30
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Didn’t even get through the door to sit down and was greeted by a very rude member of staff. Shame you can’t give 0 stars. Walked out.
Lucy Thomas . 2024-11-30
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I had a lovely time sinking beers, eating wings and boogieing down to some pumping tunes a few weeks ago. A rip roaring time, made all the better by the excellent service from Hailey. 👍
Daniel Pearce . 2024-11-29
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Service was great, especially Meg. And really loved the Korean loaded fries. Definitely come again!
Ellie Walsh . 2024-11-28
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Nice little pub to stop for an after work drink. Loads of great ipa's to choose from. Staff let you try them before buying full pints. Some girl with blonde and blue/purple hair, maybe called Hails or something helped me find Elvis juice which is my new favourite. Great wings deal on Weds too!!
Leah Pearce . 2024-11-27
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Throughly enjoyed myself on the evening I came with my partner. Big shout out to Hailey who served us the finest IPA behind the bar as I was not 100% on what to get. She served with a kind smile. Would definitely return.
Megan Hudson . 2024-11-27
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Hailey made my experience ordering at the bar magnificent, she really went the extra mile for a great service and recommendation.
Aaron Roberts . 2024-11-27
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Absolutely great night here. The staff was amazing and accommodating especially the girl behind the bar pretty sure her name was Megan! Would 100% come again and recommend to all.
Finlay Stubbs . 2024-11-26
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All good the manager was good food good and beer good so all good
Nisha Ragesh . 2024-11-25
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Great experience many thanks to Chris who made our time very memorable also big thanks to Cam who was very knowledgeable on the beers and allergies. Good selection of takeaway beers and great food, hats off to the chefs..
Silva Kohler-Terz . 2024-11-25
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Food decent but they seem to be pushing the limits of what they can get away with charging (£18.25 for a burger, albeit a decent vegan burger) Toilets were absolutely disgusting. I’ve seen better toilets at the Monsters of Rock festivals in the early 90s. Utterly disgraceful. Other than that was pretty good all in all 🤷
Seán Connolly . 2024-11-23
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Had a great time for bottomless wing Wednesday, we were on a table of nine and all got food, we all thoroughly enjoyed it! Service was on the slower side but they were quite busy so I don’t blame the staff for that really, beers were spot on!
Thomas Bridges . 2024-11-14
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Burgers and cocktails were delicious and service was prompt and very friendly.
Anthony Kinsella . 2024-11-14
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Very difficult to order with the QR code. No interaction with staff. I thought the whole place lacked atmosphere & was very dull. However, the food was nice. Quite expensive to not include chips.
Jane Hall . 2024-11-13
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Very pleasant lunchtime experience today at Brewdog Cheltenham. Cam was an attentive and helpful host and we thoroughly enjoyed our food and drinks. My wife tried the Cluck Norris Burger & Fries and I had the Patriot Burger & Fries and the craft beers that we also enjoyed were the Punk IPA, Black Heart, Hazy Jane & Wingman. The varied generally Rock music was very much to our taste too.
Robert Fitz . 2024-11-07
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Sadly the food was not up to expectations and some frankly inedible. Usually a fan of spicy food but this was just terrible, all spice no flavour or quality. Staff were mostly helpful although overly defensive of the food quality. I think you either need to drink far more beer to enjoy it or hopefully this was just a bad day for them.
Astrid Mattsson . 2024-11-03
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It was a great, all the staff were really attentive and they talked to us it was fabulous thank you!
Jasmine Charles . 2024-11-01
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Service slow, we reserved a table yet was kept waiting with staff walking past oblivious, til I had to go to the bar to ask re our reservation. Then when we went up to order, to be told the draft beer we wanted was only at warm room temp as staff had left the door open so it was going to take 2 hours to get up to chilled temp. Not the standard you expect with a company who specialise in beer & brewing. None the less. Food was nice, hassleback potatoes were divine.
Janey . 2024-10-28
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Spending our hard earned money on warm beer. Not good. The staff did mention the temperature before pouring but the whole draft section should have just been closed OR they charge a much cheaper rate. Shame as I love Brewdog
Rob Lees . 2024-10-27
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Lovely night out , food and flight of ipa was delicious , a nice gift voucher we had from My son for my partners birthday, good choice 😀
Catherine fisher . 2024-10-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely food in a very pleasant location. Here’s a thing: 12.5% added as a service charge when you have to order at the bar. Yes, when the food was brought the service was polite and friendly, but paying 12.5% for service when you do half of it yourself? What a nerve! I’d rather the prices were just increased by 12.5%.
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