GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 1.194 opinions finded in 2 websites

site_photo4

Nº 590 in 1338 in Nottingham

Nº 7 of 10 Mediterranean in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..meatchickenribsmustturkeytomatobeautifullambpaysaladchopscookedriceladycake

comment_iconOpinions

It is not a reliable place, I wanted shrimp, I couldn't even taste it but I paid for it, it doesn't matter, they took 9 pounds more from me, I reminded them, you are right, we took more from you, it was our mistake, they said it was 9 pounds, I said give it back, they said no, we took it, they said we won't give it back, they said they will give a discount next time, I said I won't come again. Be careful when eating your food, they charge too much

site_logo

Erkan Varli . 2024-12-16

MORE AT Google

The food is delicious but the service is very unprofessional. I rented (party room) for my 30th birthday. I paid for the rental of the entire room but unfortunately in the middle of my birthday party the restaurant service used the free tables in my rented room for other guests. I do not recommend this restaurant. please think twice healing you want to rent the party room entirely for yourself. because they will put restaurant customers there anyway even though you paid for the rental. I DO NOT RECOMMEND!!!!!

site_logo

Iwonka Mateusz Grunt . 2024-12-15

MORE AT Google

Excellent food, very nice restaurant, cosy and warm. Staff are friendly too

site_logo

Tan Manir . 2024-12-15

MORE AT Google

So this weekend Marmaris Turkish restaurant and it was absolutely amazing from the starters to the mains and desserts the food was fresh and delicious the staff were absolutely amazing and I absolutely loved the interior can't wait to get back there..

site_logo

Irma Bružaitė . 2024-12-11

MORE AT Google

Lovely place for a meal! The steak was brilliant and the staff were really friendly. Good portion sizes and very clean place. Definitely will come back.

site_logo

Alexandra Maria . 2024-12-01

MORE AT Google

loved everything just the parking a bit difficult

site_logo

lola lola . 2024-12-01

MORE AT Google

Food was brilliant, service was occasionally slow but we think it was down to a super busy evening

site_logo

Yacin Bahri . 2024-11-27

MORE AT Google

Went with my family, great food at great price. Loved the tea at the end!

site_logo

Shah Baig . 2024-11-26

MORE AT Google

Me and my family of five ordered a hefty meal with starters. After we ordered the starters immediately arrived. Then when they saw we were done our man meals came. The service was great and so was the food. And props to them for the decore. All in all 5 stars

site_logo

Ozcan Tasci . 2024-11-22

MORE AT Google

🌟 Best Breakfast at Marmaris! 🌟 Marmaris blew me away with its authentic Turkish breakfast! From fluffy simit and creamy cheeses to the most delicious menemen, every bite was perfection. The warm hospitality, stunning presentation, and Turkish tea made it unforgettable. If you’re craving a true taste of Turkey, Marmaris is a must-visit! 🇹🇷☕🍳

site_logo

XxHyperYTxX . 2024-11-21

MORE AT Google

Overall amazing place. The breakfast is a must try!

site_logo

Haris Dar . 2024-11-21

MORE AT Google

Waiter is a really good looking guy, and the food was the best turkish food in nottingham

site_logo

Safi Khan . 2024-11-21

MORE AT Google

Loved this spot! Grilled food is genuinely amazing and if you're wanting to try something different, I would say go for the lamb ribs. Best Turkish in Nottingham by far.

site_logo

Suleiman Abdulrahman . 2024-11-21

MORE AT Google

Best Turkish spot in Notts by far - interior is mint too

site_logo

CaptainZ TV . 2024-11-21

MORE AT Google

Update: Since it has transitioned from bosphorus to marmaris, the decor has changed but so has the quality of dishes. The dishes seem to be slightly better but that all comes at a cost. The service isn’t anything to toot about, feel like it has gone down as they don’t promptly clean the tables or offer tea but to be fair there was only one waiter so they seemed to be short-staffed. Original: Been here before the expansion and it has been good throughout all the years. Consistent quality food, good service and now a better overall dining experience with the good seating provided. The previous staff were great, unfortunate they left.

site_logo

Ahmed . 2024-11-13

MORE AT Google

First time here but my step daughter had been before and recommended it to us. We visited her today so popped in for an early dinner. It was busy already but soon got us seated. Friendly staff, coped well with it been busy as more and more people came in whilst we were there. Food was delicious. We had the sharing platter for 4 and it didn't disappoint. Plenty of meat to go round, even enough left still to take home and another meal each for us.

site_logo

sarah spalding . 2024-11-10

MORE AT Google

The food and the service was Fantastic. CENGIZ was awesome👌 👏 👍

site_logo

Abdulvahap Gul . 2024-11-10

MORE AT Google

The food was not freshly prepared and was served cold and I got sick after eating dry raw meat. We traveled for 2 hours and spent a lot of money on 5 different dishes and all were tasteless. Not recommended at all.

site_logo

Bushra Naureen . 2024-11-04

MORE AT Google

Amazing breakfast, one of the best Turkish restaurants in town!! Rahman was amazing and provided a great service. We will be back every Sunday for breakfast

site_logo

Shahin omid . 2024-10-27

MORE AT Google

Customer service really really bad waiting long

site_logo

mussie Russom . 2024-10-25

MORE AT Google

The best Turkish food we've had in a long time. Very friendly service, nice atmosphere in the restaurant - recommend to all.

site_logo

David Hewitt . 2024-10-21

MORE AT Google

Like what they did to the place. Food was just above average. Served bread with sauces as a starter, (no charge)Ordered share platter for 2. Bread cake with the platter is as hard so used bread from the starters which was softer. Service was good with good presentation. Also large portions. . They charged 30p for 2 of the most rubbish takeaway boxes and 10p for the bag for our left over food. Also a bit pricey.

site_logo

harry mughal . 2024-10-20

MORE AT Google

good service, good amount of food tasty and delicious.. I feel I am in istanbul thank you 🤩

site_logo

No0n Y . 2024-10-17

MORE AT Google

Fantastic restaurant, food was delicious! Nefas was the perfect host, very attentive and professional. I'll definitely be returning again!

site_logo

Halima Mirza . 2024-10-10

MORE AT Google

Lovely, restaurant! Had a delicious breakfast. Nefas was friendly, helpful and showed good customer service skills! Thank you Nefas! 👍

site_logo

Soma Taj . 2024-10-10

MORE AT Google

I have booked table for 4 person when i went to this restaurant the staf said we dont take reservations on weekend. Then the guy behind me told same staf i booked table for 2 person staff straight away toke him to the table. It such a shame for you guys and your restaurant. I didn’t even sit went out.

site_logo

Mardin Kurds . 2024-10-06

MORE AT Google

The food and service were outstanding. It’s a fantastic spot to enjoy a meal with family and friends. I would definitely recommend it!

site_logo

Ahmed Zidouri . 2024-10-05

MORE AT Google

Tried this place the day after the new opening. Nice decor and surrounding. Well presented.. Good menu options. Nice complimentary bread and dip, although the bread is tough, also a nice salad Initially the waiter brought the incorrect item from the menu despite me showing what I actually wanted but was quickly rectified. The bread again was way too tough even under the sauce so would advise them to use a softer bread but otherwise was nice. I would come back again.

site_logo

W Ahmed . 2024-10-02

MORE AT Google

Not open currently due to building works

site_logo

Dee Reidy . 2024-01-28

MORE AT Google

This place is absolutely amazing just love the food service and staff are really friendly. The restaurant is very clean and they serve u immediately to your satisfaction and to your table

site_logo

Aisha asif . 2024-01-21

MORE AT Google

Fantastic service, food was fresh, hot and full of flavour. Portion sizes are generous and the staff are really friendly and helpful. Keep it up.

site_logo

123456mavi . 2024-01-10

MORE AT Google

Excellent food and excellent service.

site_logo

Conrado Zanutto . 2024-01-05

MORE AT Google

Staff was very welcoming. Grilled fish was delicious.

site_logo

Muhammad Faizan Riaz . 2023-12-27

MORE AT Google

I cannot fault this restaurant the food is always cooked perfectly fresh home made prepared been for my third visit today and it was a good as the first and second visit the staff are amazing friendly and attentive and attention to detail is amazing always clean great authentic Turkish food would highly recommend

site_logo

josh hall . 2023-12-22

MORE AT Google

Great place for Turkish style food, friendly staff, good prices, always fresh.

site_logo

J C . 2023-12-19

MORE AT Google

My mate and I popped in Friday evening for the first time, food was amazing, service and atmosphere brilliant, very well recommended.

site_logo

Brian Brown . 2023-12-17

MORE AT Google

Absolute little gem of a place amazing delicious food. Plenty of staff warm friendly people. When passing again will definitely return loved everything about it. Highly recommend

site_logo

Dawn Cojocariu . 2023-11-12

MORE AT Google

TERRIBLE, I ordered from this place and they did not even give me my order and took my money

site_logo

mrunmai wakade . 2023-10-25

MORE AT Google

Ordered for delivery chicken shish kebab and mixed chicken lamb shwarama and received just two chicken shwarama kebabs only, no lamb, and no chicken shish Phoned up to tell them, and the chef basically said I was a liar and he sent the correct items. I took photos, but they wouldn't give me a email to prove the chef lied and so posted the photos here. I think they are scamming people on delivery with cheaper cuts of reformed chicken, hoping the customer won't know the difference.Why else wouldn't they just admit they made a mistake or sent the wrong order, really not fair to make out customer's are lying. AVOID at all costs and go to another restaurant.

site_logo

Caroline Sylvester . 2023-10-25

MORE AT Google

A decent size restaurant with ample seating area. The food was good with regards to both taste and quantity. Service was also fast.

site_logo

Blessy Philip . 2023-10-20

MORE AT Google

Service was ok. Turkish pizza was average. Better places to choose on Nottingham. Maybe I just chose badly today. Would be happy to return to try something else.

site_logo

Jason Wells . 2023-10-18

MORE AT Google

Very friendly staff , great atmosphere. We had a selection of delicious starters followed by even more delicious main courses , large portions with plenty of bread and dips. Particularly enjoyed the lamb dishes and aubergines. Very reasonably priced and would highly recommend.

site_logo

stephens473 . 2023-10-12

MORE AT TripAdvisor

I came here for my birthday they were so sweet and patient with us constantly calling them over. One of the workers (male) was so beautiful, literally made my day💀. But yeah the food was great and great prices aswell. Will be coming here againnn

site_logo

tabitha . 2023-10-09

MORE AT Google

Best kebab I've had in this country.

site_logo

Ady Fletcher (Acoustika ᛊᛟᚾᛊ᛫ᛟᚠ᛫ᛟᛞᛁᚾ) . 2023-09-18

MORE AT Google

The food cooked by chef Sunay is wonderful.

site_logo

Cem Yılmaz . 2023-09-15

MORE AT Google

Scrumptious food, absolutely amazing experience. Generous quantity and lovely staff. We loved the complimentary turkish tea Definitely will visit again. Highly recommended.

site_logo

Zahiyah Khan . 2023-09-13

MORE AT Google

Bosphorus is a great place to grab dinner in Nottingham. I got the Chicken Yaprak and was amazed at how juicy and tender the chicken was. They also do a very generous portion size. I got the small size and I still had leftovers to eat the next day. High quality food, casual ambiance, and great service. I would definitely come back.

site_logo

Porridgewoman . 2023-08-28

MORE AT TripAdvisor

Got the wrong dise, ordered chicken got lamb. Was happy to eat, was promised discount didn't receive. Should keep the promise. Otherwise, it would be a five 5*

site_logo

Mohammed . 2023-08-20

MORE AT Google

The staff at Bosphorus was very welcoming. The food was delicious and the portion sizes were very big. Will definitely go again.

site_logo

Sam C . 2023-08-19

MORE AT TripAdvisor

The food is good and comparable to other local Turkish resturants, pricing is also competitive, but the atmosphere is dull.

site_logo

Maher . 2023-08-16

MORE AT Google

I went to the restaurant looking for kunefe for an end of college party for ESOL students. I had been looking everywhere and finally found it. The lady that served me did an amazing job advising me how to reheat the kunefe and told me the chef had not cooked it all the way so I could finish cooking myself to be served hot the next day. It was delicious and the students were so happy that I managed to find it.

site_logo

Louis D . 2023-07-21

MORE AT TripAdvisor

First time here ,past so many times and we've always said it looks good. Well it won't be our last visit that's for sure and I'll reccomend a visit to friends and family . Service was great , really friendly and attentive staff and a lovely atmosphere . We went for the Ali Nazik , chargrilled aubergines topped with yoghurt and tender perfectly seasoned and cooked lamb chunks . So tasty 😋 . It came with a lovely fresh salad and rice . We also had the lamb ribs which were perfectly cooked and seasoned and meaty . There was so much food for the money that we even took some home with us . Can't wait to return ,Thankyou .

site_logo

Jodeane T . 2023-06-21

MORE AT TripAdvisor

Visited here for lunch today - it was absolutely brilliant! The lamb chops and lamb shish were cooked to perfection and service was top notch! We'll definitely be back!

site_logo

HasneinR . 2023-02-11

MORE AT TripAdvisor

We ordered a family take away for 6 persons on the 31/12/22 and the food was freshly prepared with love and taste. Absolutely loads, we were two families of 9 people and we could not finish it all! I’ve travelled the middle east a lot and this tastes like you expect it to be. Thank you

site_logo

Julio P . 2022-12-31

MORE AT TripAdvisor

£24 worth of crap food. Ordered lamb chops with mixed rice. Which was plain rice and hard as hell, no sauces and lamb chops were unseasoned and hard, was chewing for ages. It also looked and smelled off like the chops were left out for 2 days. The food made me sick 🤢 putting my pregnancy at risk. Rakki rakkas in Sherwood is so much better for Turkish food. This is trash! I’m so angry I wasted my money on this. I don’t know how people can eat from here.

site_logo

Gifty J . 2022-12-27

MORE AT TripAdvisor

A Turkish restaurant that serves halal food and offers a nice selection of typical Turkish dishes. The servings were big and satisfactory but the taste was normal. Some of the meat pieces were not tender and some were hard to chew. The place is spacious and has a comfortable seating area.

site_logo

AmerKhatib . 2022-11-15

MORE AT TripAdvisor

Terrible service and terrible food. There was nothing that went right here. Chips were brought out twice before we had our starters which we kept returning as they were meant for our mains, yet they kept getting re brought out. When the starters were finally brought out the mains followed.. we said that we were still eating so they must have left the mains on the side to wait as when we then finished the starters ready for the mains they were cold and dry. The food would have been able to make up for it but unfortunately it was terrible . Worst Turkish we’ve ever been to, do not waste your money! The restaurant was empty so we should have taken that as a red flag

site_logo

lauraeR1659SL . 2022-09-16

MORE AT TripAdvisor

We had a starter, main and desert and they were all absolutely delicious! Service was quick and the atmosphere was wonderful as well. We will definitely be returning!

site_logo

Annie R . 2022-06-16

MORE AT TripAdvisor

The staff here are so polite and friendly. I ordered to take away and had never been here before. I had questions about portions and sides, and the staff helped me choose. So tasty and fresh for a very reasonable price. Will be eating in next time

site_logo

Shireen Quadri . 2022-05-08

MORE AT Google

Let me start with this, the food is not bad, but is average, too average for a place like this. The meat was weel cooked, but bland. The worst part were the super cold tomato and red pepper so I assume that they been cooked ages before the meat and not fleshy cooked there. The staf is very friendly, a bit rude as they started an argument with the other guys from kitchen next to our table, but they been nice with us.

site_logo

Santa Schmidt . 2022-04-20

MORE AT Google

Amazing food and a lovely space

site_logo

Rob Taylor . 2022-04-18

MORE AT Google

I picked up dinner a few minutes ago and it is the best. The service was quick and the quality of the food is one of the best. The meat is so tender and perfectly cooked. Highly recommend this place.

site_logo

Noor Rammo . 2022-04-17

MORE AT Google

Don't think I have ever given such a poor review as inevitably things do go wrong with every business from time to time... But after deliveroo messed the delivery up we were promised a fresh food delivery. What we really did get was a dried out,tasteless food delivery, with completely overlooked meat as dry as it could possibly be.

site_logo

Mark Mardell . 2022-04-14

MORE AT Google

Very busy, and chaotic. Most starters were run out and all floor staff interfered in the kitchen so mains came before starters. Not enough staff so upstairs had less service.

site_logo

anil bhagat . 2022-04-12

MORE AT Google

Great food, and excellent value for money, very friendly attentive service

site_logo

Zeno Walton . 2022-04-10

MORE AT Google

Decent food, great price, good service

site_logo

Jeremy Ng . 2022-04-07

MORE AT Google

This is a very casual eatery with amazing cuisine and great staff. Is always busy which is a proof of food freshness. Try kunefe at the end and baklava

site_logo

stef . 2022-04-01

MORE AT Google

I’ve been going to this restaurant for 2 years now, we’ve tried all the others in Nottingham and this one was the best-up until my last visit. We’ve noticed the quality of the food was lowering and now the amount of meat put on your plate has now decreased only to be replaced with bread! I’m not sure if it’s recently changed ownership but you don’t see the same staff there on any separate occasions? The current staff was more interested in chatting up another new waitress. If the owner- liked we did looked out of the window over to Tipoo and saw just how many guest were in there in comparison to just the two of us in here. Unfortunately we won’t be returning which is a shame.

site_logo

Wayne1555 . 2022-03-30

MORE AT TripAdvisor

Food was good. Service is a bit 🐌.

site_logo

Shoaib Khalid Chaudhry . 2022-03-29

MORE AT Google

Personal atento. Comida buena y en cantidad suficiente. Precio de la zona, más barato que en el centro.

site_logo

Jose Luis Baeza . 2022-03-27

MORE AT Google

I visited the restaurant 3 time yesterday. And shop was no doubt very busy. But waiting time for food too long. Once I get the food it was right. Chips was not fresh fried in dirty oil. Also order platter 2 and I could hardly see any doner or lamb shish on it...so upset with that. Spend almost over 35 pounds may be for salad.not going their again

site_logo

waqar mushtaq . 2022-03-27

MORE AT Google

Literally rang to ask for sauces to be put in with my order, he asked what number the order was, I told him the order and he proceeded to ignore me and pretend not to hear me. Then I said "can you hear me?" He replied "no" Then he could hear me all of a sudden... cut to the chase, food came, I never got my sauces with my food. Annoyed, next time I'll go to Rakki Rakkas with better food and better customer service!

site_logo

Jannita B . 2022-03-26

MORE AT Google

I’ve order by Deliveroo, they didn’t send me the full order! I call them and the guy told me to make another order for sending me the chicken wings that I’ve paid for in the previous order, I paid 6.58£ for a F Ayran just to get my chicken wings. I still don’t get my money back and I’m really disappointed, I wouldn’t order never again!

site_logo

Ciccia Chanel . 2022-03-21

MORE AT Google

Clean Nice, tasty food. Good response time. Clean toilet. Portion was small and chef increased it with no added bill.

site_logo

Chike ayalogu . 2022-03-16

MORE AT Google

Food is always amazing, everyone is friendly

site_logo

didier larcher . 2022-03-14

MORE AT Google

Food was cold and bread was rock hard

site_logo

Shayan Zakipour . 2022-03-12

MORE AT Google

Bidri and his friend made us feel like Turkish Efendi royalty! Truly the experience was a Turkish delight.

site_logo

Eloise Idoine . 2022-02-14

MORE AT Google

Bïdrïïîíīìį was out waiter and made the experience truly 11/10!!! When we personally hand-fed each other I knew I had come to the right place!

site_logo

James Idoine . 2022-02-14

MORE AT Google

Have been several times before but won’t be going back. Food poor. Service poor. No wonder there were hardly any customers in. Used to be good but a shadow of its former self…

site_logo

Roving657667 . 2022-02-14

MORE AT TripAdvisor

I spent a lot of money on my order and there were missing items in the order which makes the order incomplete. I called the restaurant and they were very blasé about it and rude. I definitely won’t be ordering from here again. Bad service!

site_logo

arisax2022 . 2022-02-13

MORE AT TripAdvisor

Visited with a friend who comes here regularly. A fantastic recommendation. The selection of food was amazing, even as a vegetarian, I left feeling very full and happy. Staff were wonderfully friendly, welcoming and helpful. Great value too. Will definitely return.

site_logo

Safiya Williams . 2022-02-08

MORE AT Google

I'd love to visit this restaurant again for sure. The foods, drinks, and the service are 5 stars 💫

site_logo

Adela Z. Abdullah . 2022-02-02

MORE AT Google

First time visiting this restaurant today and we really enjoyed it and will definitely be returning. The staff were really friendly and helpful. A great find 🙂

site_logo

Donna Borrill . 2022-01-28

MORE AT Google

I've eaten at Bosphorus twice before under the previous ownership, it was excellent, good food and excellent service, hence 3 visits. Under the new ownership my recent visit was dreadful. Poor quality food and lousy service. They've lost the plot. Won't be going again.

site_logo

L6303GBnicolasf . 2022-01-25

MORE AT TripAdvisor

I have to say it was an excellent customer service and very friendly and helpful staff, good quality food. Only reason is that i am not giving it 5 stars is that it is a little pricey. Yet i would definitely recommend .

site_logo

Heba Elmahdy . 2022-01-15

MORE AT Google

Food is delicious and service nice and friendly.

site_logo

Alex De Lucca . 2022-01-09

MORE AT Google

Been here 3 times, best mixed grill I have ever had. Bread always fresh, meat is very nice and soft. Melts in your mouth. Service is fantastic too.

site_logo

Umair Mauthoor . 2022-01-08

MORE AT Google

Brought takeaway today, chips were uncooked, and the mix grill was very bland not like it used to be. Was a regular customer but wont be visiting anymore

site_logo

T A . 2022-01-06

MORE AT Google

Food has no taste also serve is terrible 😕 waste of money restaurant stuff looking tired or somting never try to ask How's food or anything also ask 3 times for water nd sauce food is below average

site_logo

866qamara . 2022-01-03

MORE AT TripAdvisor

Went to Bosphorus yesterday after a long time. Now I know I got a takeaway, but the food wasn't as how I remembered it. The food didn't taste as good as before. Not sure if they've changed owners. I may give it another try in the future as I used to regard it as the best turkish restaurant in the East Midlands...

site_logo

Aad Man . 2022-01-02

MORE AT Google

Staff 9/10 - one of the waitresses thought she was serving lamb shish instead of cop shish. Apart from that all staff were very hospitable. Food 9/10 - Excellent Chef special for both me and my fiancee, we had the chicken and the lamb. Bread was good, Baklava is a must 10/10, Chicken Shish was cooked to perfection. Turkish tea was great and the bill was really reasonable for what we ordered. Will be definitely returning again.

site_logo

Weeb Energy . 2022-01-01

MORE AT Google

Very bad experience, the worst lamb rips you can ever eat, undercocked food, not testy at all. Bad presentation for the food and everything is mixed in the dishs presented. As a whole this was the first time for us to eat there and definitely it will be the last time.

site_logo

asad kabeer . 2022-01-01

MORE AT Google

Really bad food and horrible service . Here is my list : ○ The lamb ribs were only bones with no meat on it .○ Tabbouleh is not related to tabbouleh at all it was horrible.○ Chicken bevti was only bread in some tomato sauce with no chicken . ○The cheese cake literally taste like sand .I would never recommend it for anyone .I would never repeat this experience again.

site_logo

doniaa596 . 2022-01-01

MORE AT TripAdvisor

One of the best spots in Notts. Great atmosphere and delicious food, friendly service.

site_logo

Wadha Alkhalid . 2021-12-27

MORE AT Google

There is definitely an effort but the overall experience is far from satisfactory... The people working there may not be able to serve under pressure, leading to wrong orders or huge delay. No alcohol is sold here so they suggest you bring your own bottle and drink it there! Overall, I wouldn't go again. There are many other and much better Turkish restaurants in the city.

site_logo

Konstantinos Pappas . 2021-12-25

MORE AT Google

The best Lahmacun place in Nottingham and plus free Turkish tea

site_logo

I. Cetin . 2021-12-10

MORE AT Google

Delicious food and very helpful staff.

site_logo

Indre z . 2021-12-07

MORE AT Google

Very good food and pleasant service

site_logo

Sherna Salim . 2021-12-05

MORE AT Google

Wonderfully cooked food, a welcoming family atmosphere. Great value for money.

site_logo

Suzi Bestwick . 2021-11-24

MORE AT Google

I booked a table for 12 people for a family meal, we came all the way from Birmingham to eat here. When we arrived there was confusion with regards to seating as the had overbooked. The took up stairs to a table of us, we informed them that we needed 6 more seats as week booked a table for 12. There was a family sat on the table next to ours and the staff interrupted their meal and moved their table so they could add our additional tables, both my family and the other family were forced to help move the tables around in order to take a seat. Following on from this we sat for over half an hour before anybody offered us menus or drinks. We had two waiters one boy who was extremely polite and the other seemed as if She didn’t want to be there. Some of the guests at the mean where asking the female waitress about the dishes as the menus where lacking in information for example it wasn’t clear if the sausage was pork of beef upon asking here there questions she responded with a lot of attitude and shrugged her shoulders in order to answer question. Eventually we order all our food, we waited for over an hour for the food to arrive , the food was extremely over cooked especially the pizzas and the calamari dishes. I ordered lamb ribs these did not arrive to the tableWe complained to the waiters and they advised us that they would speak to their managers and see what they could do. After waiting a further 20 mins to speak to anyone, we asked if we could speak directly to the manager in which they sent the same female waitress back who pretended she was the manager. She apologised for the delays with our food and explained there was only one chef working and they are extremely busy (we was seated in a room upstairs so we couldn’t see how busy it was downstairs) she advised me my food would take 5 more minutes... 20 mins later still no food so I asked the waiters is a can cancel my food or get some kind of compensation for the 2 hour wait and he said he will speak to his manager. Finally my food arrived until over 2 hours later after everyone had finished eating and was ready to leave. The food had no flavour at all and the entire meal was dry and overcooked. I then asked the waiter to get his boss as by this point we Where all extremely unhappy with the service and food and the waiter returned saying his boss is busy but they will remove my food from the bill but they can’t do anything about everyone else’s food. So as we are paying we notice there is a £15 service charge and to our understanding this is not compulsory to pay and due to the poor service and bad food we didn’t one to pay that charge so we asked for the to be removed from the bill. The waiter went and came back with his boss (a completely different person to before claiming to be the manager) he told us we had no choice but to pay these extra chargers , we insisted that these were waved due to our experience in which he then began to become very aggressive raising his voice which scared our kids into crying. He was being extremely rude and saying things about us saying how we didn’t spend a lot of money in the shop and he could have taken another booking instead and they would have paid £200 more and being extremely condescending, we mentioned that we understand the wait because they only had one chef (as we where told by the fake boss earlier) he began to get extensive angry and raise his voice further saying that they have 3 chefs and the other member of staff where lying ( he then persisted to shout as his staff in another language) . This was by far the worst experience I have ever had eating out.

site_logo

Escape544864 . 2021-11-14

MORE AT TripAdvisor

Similary restaurants in East Midlands

restaurant_img
3.9

452 Opinions

location-icon48 Long Row Nottingham, Nottingham NG1 6JB England
Mediterranean
outdoor_seating_269437takeaway_269437delivery_269437

Absolutely delicious!!! Great value. Probably the best falafel I've ever had. Would definitely come back.

restaurant_img
4.5

485 Opinions

location-icon21 Market Street
Mediterranean
outdoor_seating_210260takeaway_210260delivery_210260

Best coffee/bakery in Nottingham, cool retro vibe, excellent drinks, cakes, pastys & paininis. There is plenty of well-informed thought out seating, great staff & in a super location too. Highly recommended & an easy 5 star place to try.

restaurant_img
4.5

2704 Opinions

location-icon17-19 Carlton Street
Mediterranean
outdoor_seating_207468takeaway_207468delivery_207468

Very busy but lovely atmosphere. Food absolutely delicious. We ordered 3 plates each. Was far too much and didn't eat it all. Staff are friendly and very helpful. If you like tapes this is the place to go.

restaurant_img
4.5

822 Opinions

location-icon9-9A Warser Gate
Mediterranean
outdoor_seating_78216takeaway_78216delivery_78216

Nice and clean with a good menu

restaurant_img
3.5

83 Opinions

location-icon109 Milton Street John Lewis, Intu Victoria Centre, Nottingham NG1 3PZ England
Mediterranean
outdoor_seating_259987takeaway_259987delivery_259987

Amazing venue to have a rest after shopping, Francesca prepared a delicious salted caramel cappuccino and a tasty espresso for us. Definitely best coffe in town. Absolutely recommend