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Nº 687 in 736 in Oxford

Nº 22 of 22 Asian in Oxford

Score
OpinionsNoteTripAdvisor-1.0

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Nice place, friendly staff. I am allergic to shellfish and find that there is always some kind kind of it next to, or behind food I would like to eat. However, I can't risk the possibility of cross contamination through people maybe using the same tongs, or sauce dripping onto the food. I pointed out to the manager that because if this, I couldn't have the noodles as we're in front of the prawns. He went to the kitchen and got them to cook a fresh plate if noodles just for me. Lovely. Yet, it would be much simpler to keep all seafood to one side of the food service area to avoid/ significantly reduced the chance of contamination. The same is true of the Teppanyaki. Scraping the knives off between orders, does not stop contamination risk.

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As a Chinese customer, I felt deeply discriminated against during my visit to this restaurant. After a long day at work, I hoped to enjoy a pleasant meal, but from the moment I walked in, the staff’s glances were anything but welcoming. This place requires payment upfront, so I ordered a pork rice noodle soup. While my meal eventually arrived, the tap water I requested never did. When I politely asked, "Where is my tap water?" a middle-aged male employee with glasses became visibly irritated and proceeded to lecture me on manners. It was shocking—I didn’t come here to be chastised by the staff. This experience left me questioning whether I was treated this way because of my race. It was truly outrageous, and I am extremely upset. I will not return, nor do I recommend this place to any other Chinese customers. As for the £9.40 rice Ho Fun—it was underwhelming, with a small portion and nothing special to note. Is business in Oxford so successful that a restaurant can afford to treat its customers with such arrogance and disrespect?????????????????????????????????????????????????

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Muy buena comida personal único con un buen servicio al cliente en esta franquicia Si estás atrapado para un bocado rápido o un bocado largo este es un buen lugar saludable para detenerse Muchas gracias a fehim por su servicio al cliente

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Had to ask for our drinks order to be taken. Had to ask to order our food. The chicken in the curry was dry and had an after taste. The curry tasted of vinegar. The rice was crunchy. The cocktail was mainly ice. Underwhelming.

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Tuvimos una cena encantadora aquí anoche. Gran servicio y deliciosa comida. Hemos estado un par de veces y volveremos la próxima vez que estemos en Oxford.