Based on 729 opinions finded in 1 websites
Based on 729 opinions finded in 1 websites
Nº 1673 in 2148 in Bristol, City of
Nº 192 of 241 British in Bristol, City of
Opinions
Great place to take our 2 grand children when visiting Bristol. Dani & Kelly where very helpful and Ben working in the bar was a great help when ordering our meals and drinks.
Michael L . 2024-10-24
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Kerry and dani was absolutely lovely and served us was so helpful and friendly with us and our children and old happily come back with them working here because there was lovely and non judgmental
Sophie L . 2024-10-19
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Brought 3 residents from the care home for lunch & we all had a fabulous time. Food was fresh & hot and great value for money. Would definitely recommend.
Michelle M . 2024-09-19
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Piper was extremely attentive and friendly, ensuring that my next round of drinks was always ready when coming up to the bar, great location and fair pricing makes the Castle a great location for casual drinks/a quick bite to eat - you won’t be disappointed in coming here!
Dylan . 2024-09-13
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Always great service from Kerry, love going there for dinner! Thanks everyone. Always exceptionally great value or money and great food as always!
kai . 2024-09-10
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Great value, friendly staff, shout out to Gary for his banter and being so helpful! Good choice on the menu and food arrived quickly.
Leanne S . 2024-08-25
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THIS IS THE BEST HUNGRY HORSE IN THE AREA - The iconic building makes it a great venue. Very impressed everything was good including excellent value for money , one of the most inexpensive places , staff worked hard and went out their way to please the customers
mikevaughan2016 . 2024-08-24
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Lovely pub, Dani and Piper were great hosts. 10/10 will be returning. Watched some football and played a couple of games of pool and loved the food.
Lucii M . 2024-08-24
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Fabulous place with outstanding food. Beth and team work so hard and offer great service. We both had steak which was cooked perfectly with peppercorn sauce and a Diane sauce.
Nadinefaybriggs . 2024-08-23
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Had a lovely time as always. Food was fab, always reasonably priced too. We were well looked after by Gary, our food was brought to the table really quickly and Gary made sure we had everything we needed, he was so happy and friendly and made a point of checking in to make sure we were all ok during the evening and ask if we needed anything else. Gary is definitely a credit to you, he has amazing customer service skills. Will be back again soon 👍🏻
Louise R . 2024-08-21
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It was actually a super cute novelty going to this pub with friends, it is an actual castle, don’t expect Windsor castle mind but we found the original architecture charming and Beth and the team super friendly. If you like good priced food and drink, have a dog, or want a big space to enjoy a hang out with mates you can’t go wrong
Christina N . 2024-04-28
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Great spot for a chilled out lunch and a few drinks. Nice place! Fantastic staff. Great service from Gary in particular. Foods top notch too. Beers. Food. Good vibes. What's not to like. Wings are my go to here but the burgers are solid too!
Mathew B . 2024-04-24
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We celebrated our sons 21st birthday tonight (23/04), fab food & Service, Gary and the two young ladies worked really hard and looked after us, even when there was a another party that kicked off arguing and fighting amongst themselves, the staff couldn’t be more apologetic. We will be returning
KarenR3722 . 2024-04-23
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Great food at good prices, staff were lovely especially Gary who couldn’t do enough, friendly staff all round would definitely visit again soon.
juliekZ8686TT . 2024-04-18
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Excellent food and fantastic customer service. There was one minor mistake with our order and Gary kindly helped us and sorted it promptly. He was fantastic!
roxyflint . 2024-04-16
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Where else can you get a bit of top scran in a Grade 1 listed Castle? If you don't come for the historic architecture, darts board, pool table, fruity, or the tasty pub food & decent drinks promotions then visit just to meet the team. Gary and co never disappoint. Service with a smile and always up for a friendly, down to earth chat. 'The Castle' is just what the Doctor ordered after a long day!
robgP8712NE . 2024-04-16
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Absolutely rubbish, portion sizes and price are very bad. Would not recommend. Staff rude Bowl of chips were half way full! Tiny pot of beans that weren’t even half way full.
Alicia A . 2024-04-13
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A little dark inside but there are lighter rooms to sit in. Good menu for everything with chips. Good meal deals to be had throughout week eg 2 meals for £13, burgers BOGOF on a Thurs. Good portion sizes, well cooked and well presented. It's the staff that make this place though. Very friendly and welcoming. Good accessibility and great for families with children.
Amanda S . 2024-04-13
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Good service. friendly staff. quick service nice atmosphere. Danny and Marley served me. both happy to help and checked in.
Mya C . 2024-04-12
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My waitress Marley was so attentive and friendly. She had a fantastic energy. The food was great! I had the All American burger. Would come here again. Would recommend.
Stay22424934959 . 2024-04-12
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10/10 would Lunch again Fantastic friendly service with a smile Very Fresh Chick and Mix options the peri peri sauce is delightful Will be returning in the future
Ben C . 2024-04-07
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Food was lovely, tasted great, came on time and we didn’t have to wait too long. Staff were great and interactive and made us feel very welcome.
Cat H . 2024-04-07
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Always wanted a steak fondue. It was amazing, steak was cook just right. Great place to eat with friendly staff always happy to help.
Jason L . 2024-04-07
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Great atmosphere, staff were very helpful. Millionaires burger was fantastic and waffle fries. Will definitely be returning soon!!
Ellie H . 2024-04-07
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Amazing location,great venue and friendly staff. Been here a few times and cannot emphasise enough how much we have enjoyed the food and venue, feels regal but with scrumptious food. Great menu, something for everyone include my awkward vegetarian husband.
Grapefruitpunch . 2024-04-06
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Food was ok but pub is tired and dirty walls stained cob webbs everywhere seating stained and broken needs a good deep clean
Jane P . 2024-04-06
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What an amazing pub/restaurant!! Service was impeccable and the bar staff super helpful and chatty. Our favourite and I know you shouldn’t have one but was our lovely server/waiter/host……. Gary. What a legend nothing was a problem and such a beautiful soul. Thank you Gary...
Ree C . 2024-04-02
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Food was great service was great did not wait long for food lovely and hot and afters was also great and very friendly staff very welcoming would recommend we will be back again good value for money
947martynd . 2024-04-02
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Came for lunch with my mother. Had the wonderful experience of being served by Dani and Ryan. Both of them made me and my mum feel extremely welcome. We had a couple of drinks and had some food. The food was unbelievable for the price...
Patrick D . 2024-03-20
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Nice place and friendly environment good food and drinks enough space and have 8pool ball and some other activities to enjoy and spend more time
Lucky N . 2024-03-19
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I think this place is very good! Would recommend! Very good food and would go again ! Quick service and not much overdone or undercooked
victoriarZ2168LP . 2024-03-17
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Greeted on arrival amazing service always made sure we had what we needed. Food came out fast hot and delicious and drinks were really nice. Not to mention a beautiful historic building
keisha M . 2024-02-25
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I went with my friend and business partner and the whole experience was wonderful. We were welcomed from the start by the lovely lady host who treated us like royalty. She must have seen the brand new G Wagon we had just arrived in. Anyway...
Andrew F . 2024-02-21
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Amazing place great food, cheap and quick when ordered on app unlike some other places. Will be back soon. Hopefully we will be greeted by Daniella again 😊xx
Kira M . 2024-02-20
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Black castle is a great pub and we enjoyed our visit. The pub was clean with plenty of seating, and we got a great seat to watch the football. The food was affordable, tasty and came fast. The staff were also great and Dani was...
Matthew B . 2024-02-17
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Excellent location for the Paintwork's and Arnos Manor Hotel The Building require some maintenance but staff and food are excellent Well worth a visit
Stephen D . 2024-02-17
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Does exactly what it says on the tin!! Good value for money, friendly staff and good selection of drinks and food. Could do with refurbishment as interior chairs and tables very tired!!
Q9724JIsusanb . 2024-02-15
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Fantastic service from Dani and Piper. We felt very welcome and they were very polite and made sure we were looked after. Would definitely come back. Food was very nice as well but it’s service that we will remember!
Voyager10106355280 . 2024-02-13
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Great food in a fantastic old castle dating back to the 1700’s! The service by Dani and Gabe was great but the biggest shout-out to Piper. So pleasant and hardworking! She kept everything ticking over nicely and smiled whilst doing so. All-in-all a very pleasant...
Howser7345 . 2024-02-13
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went if for lunch and shared the steak fondue sharer the quality was excellent couldn't fault it the building is so unique
Amiee H . 2024-01-23
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Food OK, small portions (to be expected as it was cheap). i went to the Black Castle while awaiting an important telephone call which did not connect due to the unreliable wi fi / mobile data
Jan K . 2023-11-23
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Food OK but small portions (to be expected, as it was cheap). Wi Fi was hit and miss. I went to the Black Castle while waiting for important telephone call, which did not connect due to the unrelaible mobile data / wifi at the restaurant.
Jan K . 2023-11-23
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Thoroughly enjoyed a pub lunch which all 4 of us thoroughly enjoyed including Sunday roasts and burgers and excellent value just topped it all
Mick M . 2023-11-12
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The food was hot and well-cooked but suffering from Shrinkflation. When my meal came out, we thought it was a child’s portion. I've never seen a plate of food look so sparce. Chips placed to make it look more, but with so few of them it just looked silly
smtsoftwares . 2023-11-08
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Plenty of Free parking. Good choice of food at good prices. Only issue was that it took a long time for the food to come out.
Floren W . 2023-11-04
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Visited at lunchtime today with my son, friend and her daughter. When we walked into the venue there was only a few tables filled- very quiet! My friend and I ordered our food at the same time, in hope we’d receive meals at the same time. After 40 mins of waiting my friend received her food, as an hour passed I had to ask a member of staff where the rest of our food was…as we were on a time limit! Just over an hour passed, my friend had almost finished her food, and the chicken strips, and topped chips finally arrived- (very stingy portions, I think I counted a total of ten chips)If we were made aware of food waiting times we would have gone elsewhere! From our table we seen/heard a fed up visitor telling the staff she wants a refund because she had been waiting ages, coming across extremely annoyed. (I don’t agree with the way she spoke to the staff) Anyhow, we were sat right by the kitchen doors, and a member of staff walked in with the lady’s food and used some foul language describing this fed up customer, to her fellow colleagues- language myself and my friend did not want our children to hear! Maybe be mindful that tables close to the kitchen, can hear!!! The building is in definite need of a refurb also…very run down!
sophiecL1753HA . 2023-11-02
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Lovely friendly staff. Didn't have to wait to long for food. Food was amazing. Kids really enjoyed it
Briony S . 2023-10-28
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Pop in for lunch 6 of us, food was good, staff very polite, Beth always friendly and helpful, we go there regularly, shame not a lot of people there, don't know why, went there on a friday3pm
Brian M . 2023-10-27
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Disgusting and cold. I don't know where to start well mens toilet radiator black with dirt and rusty in the disabled toilet sink wobbling on the wall when tap gets used and paint need redoing as different patches of paint on the wall. Wallpaper hanging off the wall by our table Was passed a glass of coke and glass was dirty. Building was freezing cold sat there in our coats and when made a comment to a waitress was told its a big building to get warm but helps if radiators are turned on. Had a cajan chicken meal and just as well not mention the seasoning as didn't taste of anything.
Rosina W . 2023-10-23
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Fantastic food, well cooked and well presented. Definitely a place to return to over and over. Lovely floor service from Kerry and brilliant cooking by mitch.
Lilly T . 2023-10-11
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Great service from Dani, Ryan, Kerry, Marley and Mitch. Would go again as service was fast and we had little time. 😊
John R . 2023-10-11
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Me and my brother was at the castle for breakfast. It was amazing, scrambled egg on toast and you should try it out.
phoenixb590 . 2023-09-22
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Came with my tribe , Great atmosphere , friendly staff and good pub grub ... Keep it up guys back soon 👌
Meandyou1234ty . 2023-09-14
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Popped in for dinner with the kids. Lovely choices for allergens. Staff always friendly. Nice selection of options on draught.
jomE1762XC . 2023-09-07
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The black castle was great! I ordered one of their premium stack burgers and it was delicious. 5****
Roam03075256035 . 2023-09-03
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Really great food made to perfection with really friendly staff would recommend and can’t wait for a second round of food and drinks
OnAir09877277655 . 2023-09-03
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We went for my brothers birthday the food was great, staff were lovely would definitely go again 😊
Loz S . 2023-09-03
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Family dinner out, we had the BBQ Meat Platter. 3 of us share it and it was really good. Would recommended this for a family sharing dinner
Damian T . 2023-09-03
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Came for drinks with friends and had an amazing time. Dani the Assistant Manager is a true credit to the company 😊
K1790BBluket . 2023-09-03
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On the 3rd September Tried to get served but there was one women behind the bar working hard which I felt sorry for because she was doing the work While two members of staff was to busy chatting and then left to smoke outside what...
Andrew P . 2023-09-02
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Went in for lunch today. Lisa gave us amazing service, very helpful and a friendly lady, will be going back.
leonmF6028RI . 2023-09-01
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Came to the bar to order drinks one was fine the beer that I ordered was warm so when I asked to change it they said it was too late we came in for the bogof burger night we ask two double cheese and bacon...
Alpha W . 2023-08-24
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We ordered 2 drinks 2 dinners and onion rings dinner came out 45 mins after ordering whilst my partners dinner was OK mine was a disaster ordered medium rare steak it came out well done and our onion rings were missing when I complained I...
nigel e . 2023-08-18
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10/10 couldn’t fault any of the food, friendly staff, perfect pint of Guinness, nothing to complain about
Luke B . 2023-08-12
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We often come here on special occasions Great location for us. Our server was Jen and she was awesome very pleasant and helpful nothing was too much for her 👍🏽
joanne e . 2023-08-02
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So the ratio of squash/cordial in a drink is 1:4 That's 4 water to 1 squash/cordial according to the most famous squash producers @Robinsons ...... not at The Black Castle, Arnos Vale in Bristol In a 568mil glass of soda water, a measure of squash...
jonah1967 . 2023-08-02
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Jenny was an excellent server, she recommended a delicious j20, which I loved, and was served with a smile
Cloe F . 2023-07-29
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Its a nice pub and my son and I enjoyed great food and had excellent service from Lisa. Will definitely visit again
Les R . 2023-07-28
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Great value pub food with extensive grill menu. Friendly staff and good service. Not a destination venue but good lunch spot. Only downfall is it is a sports game pub 😉
Leigh J . 2023-07-22
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Absolutely lovely pub . Have not been here for a few years. We decided to go out for dinner tonight glad we came here. Hosts are friendly and polite. The food was amazing and I take my hat off to the chefs doing all that...
Lisa M . 2023-07-12
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We visited here on a Saturday night for my nephews birthday - the pub was a bit dated but the food was fine - just not much choice- especially if vegetarian. The staff were lovely but only 3 of them that we saw and seemed...
Paualijesion2014 . 2023-07-06
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I’ve had many steaks in my life including a golden a steak and this compares up there, if only there was red wine sauce I would choose this place every day. One of the best steaks I’ve honestly had, so good I had 3 in...
Resort12367489889 . 2023-07-03
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Absolutely banging dinner for me and the mrs, had the steak fondue and Ooft what a shout couldn’t recommend it enough…that cheese and that steak had me drooling for another. Next time definitely gunna have to try the bbq platter next time round as it...
O5479MPtomd . 2023-06-23
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I only have positive things to say about this cracking pub! We visited Bristol for the weekend and found the staff to be more than attentive, fabulous food, and a well run pub! Our son has a medical condition that the staff were only too...
FlissMoore285 . 2023-06-19
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A Brilliant night out, and really yummy food! The staff were excellent and very attentive! Will definitely be back again soon
harrietsmith16 . 2023-06-19
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Had another good time here, Team Castle were excellent as usual and great service especially Ryan who is always very helpful and friendly.
smithj4666 . 2023-06-17
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The food we had was fantastic and the staff were very helpful and polite I will definitely go there again .
jackiecM7110KB . 2023-06-12
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Honestly place has gone downhill, Pretty much sent back every item which was given to us even including our drinks. Service at the bar was a shamble,didn’t even get given my receipt as he was in such a rush to get us done. Then Got...
gracetheyer . 2023-05-31
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After being served by someone who I don't think suits bar work, I think he was called Nate, slovenly appearance and so slow and still got orders wrong. The que was getting longer and he was still slow. After that all was great, the food...
Getaway59034068178 . 2023-05-28
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Really Really friendly members of staff, food was absolutely amazing! We will definitely be coming back!!
Emily L . 2023-05-28
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Black Castle is perfect for having a few drinks after a boring shop at Sainsburys, having a nice meal with the family or just for passing the time. The staff are always incredibly friendly, helpful and accommodating.
Jack B . 2023-05-27
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Great place to drink and have food wonderful staff very knowledgeable experience staff very friendly
Connie L . 2023-05-27
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Went here yesterday got there about 2.30 with my friend and husband was only ment to pop in for one but ended up staying a bit longer lol the atmosphere was really good and the staff were so friendly and the assistant manager who was...
amanda S . 2023-05-22
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An excellent venue with good food at affordable prices. Prompt and polite service to our larger than average group made the evening one to remember. Thank you so much to the barman and 'Ginger'!
Paulthammett . 2023-05-20
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Had a great night with my husband. We shared steak foundue, was perfect cooked. Ryan looked after us if we are happy with the meal. He is very friendly and polite. We are coming back again.
yucat2 . 2023-05-19
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Whilst having a three night reunion in a nearby hotel, sixteen military veterans descended on the staff unannounced and asked if they could be accommodated together. Tables were immediately rearranged and the whole group sat down to a reasonable facsimile of Da Vinci's "Last Supper"!...
maroonmachine2018 . 2023-05-11
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Service was amazing by the girl behind the bar as she upsaled a lot to me which I gladly took her up on there was also a male behind the bar who was in a blue sweatshirt who looked a bit grumpy and like he...
Joey P . 2023-05-07
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burger and cips and a mixed grill for my partner and my self we went on a thursday was a little busy but welcoming pub Eatery Good thick cut chips so much better than small fries
D2875QBlucyt . 2023-04-27
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We had an issue with a previous restaurant we booked today so decided to come to our local which we haven’t been to for many years. We rang ahead for a table of 10 and within minutes they accommodated us. On arrival the man in...
CarleyMxAgent . 2023-04-21
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Went for an evening meal with the family, And I have to say everything was spot on! Food was well cooked and as requested. Staff were very friendly and accommodating.
Maps41968480719 . 2023-04-20
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Came to the Balck Castle this evening for a meal with my husband for my birthday.. We were served our food by a man in a waistcoat, & he was very bubbly & friendly asking if we wanted any extra sauces & even recommended my...
sulenar2020 . 2023-04-15
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Best food I've tasted in a very long time, everything we ordered was beautifully cooked, quality food! Friendly staff. Great looking pub/restaurant/castle! Fabulous... highly recommend, doesn't disappoint.
KarenM5455 . 2023-04-11
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Lovely pub, with lovely staff. Came here with a party of 13 and manager Emily went above and beyond while we were here.. great service and great food.. ⭐️⭐️⭐️⭐️⭐️
Cazzie H . 2023-04-05
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Brilliant service, friendly atmosphere highly recommend- family friendly pub. Great staff and excellent service
Jazmine h . 2023-04-05
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Great food. Great service. We did have a little wait on food, but once asked food did turn up promptly also was given free puddings for the wait! Great friendly atmosphere will be coming back. Thanks ladies and chief x
Olivia G . 2023-03-27
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Very disappointed. Meals very small and overpriced for what they were. Very poor dining experience . Hunters chicken was tiny. Hardly any chips. Won't be dining there again.
Rhiannon F . 2023-03-26
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The service is always very good here, the team constantly asked how things were, very polite and attentive. Food is what I expect in a pub. Externally it’s a beautiful historic building. However internally that’s where the standards full. It looks and feels like it’s...
CraigC228 . 2023-03-10
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Daniella always has a smile to greet you. Friendly staff. Nice food.....although expect a wait if there busy
p_to_the_g1978 . 2023-03-08
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We came here before we went to the cinema, on first arrival it looked nice, we walked in and the chairs were all falling apart and tables sticky but we didn’t have much time until the film so stayed and my partner had been previously...
Fearless14601027324 . 2023-03-01
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We visited on a quiet Friday night (probably says it all!). Food took around 50mins to arrive and most of it was cold. Drinks were taking around 20mins to arrive. The staff were apologetic and friendly but there didn't seem to be any direction. Lovely...
24Jess11 . 2023-02-11
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