Birdhaus in Eastbourne

Utterly useless team running this MC Donald's. Having been given my hot drinks I then am told to park up. Took another 15mins for food. Drinks cold. Food only warm. Hash browns soggy and greasy. Staff didn't give a stuff which was the final insult

Amazing burgers, full of flavour. Top service, would recommend!

It was really cool there, we were there with our language travel group, they probably rented the place for tons of money. DJ was actually strong, drinks weren't that good, well. Otherwise there is a big bar in the middle, a first floor and lots of seating. Bouncers are often unfriendly

Popped into watch the football. Lovely food and service by Donna and Adele. Got more screens than a cinema to watch the football on as well.

Frequently visit this place & have never had a problem, until the 5th of April 2025. My husband & I brought some friends here that had never been before. We were so disappointed & a little embarrassed. We ordered our food but then the server came back & said “there’s no wings left” then told about 10 minutes later “there’s no JD glaze left” then 10 minutes after that “there’s no maple sauce left”. After all of this, we then received our food & my friend had a deep fried fly in his food. Then my husband had a hair in his food. We told the server & then we all no longer wanted to eat our food, that hadn’t been touched. We were told that they would remove the 2 dinners from the bill but nothing else. Which is unacceptable! We were all off put by the fly & then by watching my husband pull a hair out of his mouth from his food & we didn’t know what someone would have in their dinner next! I wanted to send an email to speak to the manager but there isn’t an email address on the website. We were happy to pay for the starters & drinks but definitely not happy to pay for the main meals.