Bill's in Southwark

Fantastic dinner experience. Delicious food and Cocktails. Pawel our waiter - brilliant first class service

This place has excellent food, I was helped by Maria and Esther, they both had great service and brought my food to me just minutes after ordering. Thank you!

Upon arriving at the restaurant, I was approached by a staff member—who I believe was either the supervisor or manager on shift. From the beginning, he was dismissive towards me and my group. I politely asked if we could have a table for three, and in response, he looked us up and down and replied in a belittling tone, saying, “You’re going to have to wait 30–40 minutes or just wait outside.” We were quite shocked, as we had approached him respectfully and without any hostility. Despite this, we waited for another 20 minutes, during which time we saw other guests without bookings being seated. The same staff member then returned and, in a condescending manner, asked if we had a booking—despite the fact we had already told him we didn’t. He then stated that no one without a booking would be seated. At that point, we decided to leave due to the clear disrespect we experienced. I’m incredibly disappointed, as I had expected a much better experience. I certainly won’t be returning to an establishment where customers—and even staff—are treated so poorly. I even witnessed this same individual shout at a young team member who was simply trying to relay a customer’s question. I understand the restaurant may have been busy, but a little professionalism and common courtesy would have gone a long way. Instead, we were made to feel unwelcome and embarrassed.

Joshua was great, so helpful and friendly!

Joshua was a great server! Food was delightful and drinks were delicious

Pawel was very nice and friendly!!

It was a great experience here the food was amazing And the waiter pawel served us decently and well

I order a burger with chicken. But chicken wasn’t cooked enough. The starters was really. One of the waiters was very kind his name is Pawel. He looks very friendly guy.

Thank you Vinny, we had a great time with our kids. It is a lovely place, very good food and a very nice and childrenfriendly service !

Absolutely outstanding food. Lovely service from Marina. Loved the activities on the back of the kids menu

A very cute place with a lovely atmosphere, our server Maria was very kind and attentive!

Excellent service and food here today, very happy.

Weekday breakfast deal is a great value! Even if the food itself was somewhat middling. Our server. Maria was lovely and the decor is quite charming

Vinni and the staff were an exception to us and accommodating my 19-month old girl. Even giving her a little chocolate Easter egg. Thanks guys x

I came to Bill’s on Good Friday with my family. Although the food was amazing, the service was lack-luster. My dad had to wait 20+ minutes from being served his first round of pancakes. Ended up losing his appetite and the experience of a bottomless meal due to the wait time. Mariana, one of the managers, was incredible & was very open to rectifying any issues. But there is one particular manager who is really tall - he was appalling & highly unprofessional. Seemed like he didn’t want to be there at all, which is shocking from a manager. Side note, the rest of the team that worked on Good Friday are amazing. I know what it’s like to work in hospitality and they handled the rush well.

Stopped in for drinks and nibbles. Lovely fresh juices for the kids (not just the usual coke/lemonade) and great service with a smile. There was an issue with my blue light card (due to lack of internet) but they sorted it no bother. Thanks Pawel and the team for a lovely pit stop

Salen was really nice and good help

Had an amazing time. Shout out to Selen aswell, she really made us feel welcome. Defo coming back soon!

Had the bottomless pancakes and they were great The service from our host/waitress Selen was great too, she was kind and friendly and very welcoming to us.

One of my favourite chain of restaurants. Lovely food, service and decoration. I like other locations because they have more intimate spaces, but nothing really wrong with this one. I love their brownie.

Great food! Cozy place and staff are so attentive and friendly.. I love everything here!! Definitely will come back again..

Great, experience service was great, zita was very friendly and welcoming to us and the kids, would recommend it

What an asset Zita is to Bills, her presence is very welcoming, naturally friendly & made us feel very special, even though she probably speaks to hundreds of customers per day.

Zita and the team genuinely gave the nicest service we had ever received in a restaurant. Not only was the food was a good as it always is, but the staff where also friendly, attentive to our needs and helped us with the kids. They were also patient with the all the noise and mess that comes with kids. This is not our closest Bill's, but we would definitely drive pass 100 other Bill's stores to eat at this one specifically.

Place really nice, food was really good. Maria and Zita were lovely and professional. I strongly recommend.

The kindest staff and wonderful service!

Great experience and very well looked after by Zita and her team! They went above and beyond to ensure we had everything we needed, including a complimentary cake and dessert for our 5 year on his birthday and arranging for “coffees” for the kids to be included in the grip. Great food too. Throughly recommended.

We had a lovely brunch at Bills London Bridge today. Service was great, Zita in particular looked after us very well.

Hieu was very attentive and looked after us very well, food was really delicious also. Thank you.

Had a great dinner ! Thank you Specially our waiter Hieu was great

Had a lovely night at bills, especially thanks to our server Izabella. Great fast service and kept us entertained!

An Excellent ,friendly and efficient service. The service was top standard. We were served by frankie and she made our experience enjoyable by her super service manner .

brilliant service thank you vinni and maria. as well as lovely food

We came in for a breakfast and got a delicious Eggs Benedict and egg on toast. Maria and Vinny were so kind and helpful, making sure that everything was just right. Recommended.

We went for brunch. Although the poached eggs weren't running, the food was delicious. The pancakes were huge. I liked the service as well.

Maria and Ambra were excellent servers. We came with two kids without a booking (for 6) and they managed to fit us in even on a busy Sunday. Food was good and our table was brilliant.

Good food, speedy service, nice location. Esther and Maria were great! Would come again

Halloumi burger was sooo good. Service was great too.

Great vegan options and amazing service from Joshua

Josh was super nice and helpful!

Great atmosphere, very friendly Joshua!

Good food and friendly service from Vinni

We had the chance to find a table for two without reservation. The burger was really good and the service was great thanks to Esther !

We had a great time at Bill's. The service was nice, thanks Esther !

It’s a great place to sit and eat after walking a long time. The food was much better than expected and i usually expected a lot. And the service was top notch. We had Esther serving us and she is awesome and really nice. To say it short, its amazing and I would recommend💅🏼

esther was very helpful and friendly and funny . girl with easter eggs was very nice and funny. good food. eggs could of been more runny but overall amazing service and view of the people outside very entertaining actually. had a nice time hope you do to and i think you should come here and also very very good smoothie it was amazing actually.

Esther was amazing, very kind and helpful

Great atmosphere, server (Joshua) was very kind, kept us all entertained with some great small talk and his vibe overall greatly lifted all of ours. There was one small mistake and that was that one chicken sandwich came a bit late, but once it came the wait was very much worth it. The food was great, and Joshua even took off the charge for it. Overall 5 ⭐️’s and would a slot come back and recommend to all!

yummy food and server vinni was very nice and sweet

A little confusion with the staff seating a party of 6. Not sure why, but the manager Maria had to me out and seat us. She was very nice and wasn't sure why they needed her either. She got us seated and took our order. After a long day of touring the countryside, a little comfort food was in order. Everything was very delicious. Thank you Maria!

Excellent bar restaurant with impeccable service, very nice food and very affordable prices. Great service from all the staff but especially from Maria.

Marina was great and went above and beyond for my friend’s birthday! Thank you

Nice atmosphere and very kind personal, Vinni in particular served us and was very premurose. Food was nice, will gladly be hack

Food was delicious. Service and staff amazing. The hostess Tifa was so friendly and welcoming x

Really good service. Hieu served us and he was very accommodating, asking us if we enjoyed the food and checking if we needed anything else. Food was immaculate and I’m very full.

We had a good time and the food was amazing !! Service was great as well and our server, Hieu was very helpful and nice! Definitely recommend x

I really liked your employee Vinni who was polite and helped us when he could.Also I enjoyed your food and the alfresco atmosphere.

Very good, Josh and Maria were very helpful and kind, the food was great I wouldn’t change anything . It was absolutely amazing 🤩

We had a very tasty meal in a relaxed and beautiful atmosphere with super friendly service. Definitely worth a visit :)

Excellent good and fantastic service from Vinni and Marina.

Our waitresses Maria and Zita were fantastic! They were friendly, helpful, and made us feel very welcome. They took great care of us, recommended delicious dishes, and always checked in at the right time. Excellent service—thank you!

Amazing service. Good venue. Ty

Lovely food one of the best places I’ve been too great atmosphere and the service was fast on point and perfect. Props to Maria and Esther for putting me through a wonderful experience.

Had a marvellous birthday brunch at Bills. Incredible value for money especially as if you’re subscribed to the newsletter and it’s your birthday as you get a feee bottle of Prosecco with the purchase of a main meal. Exceptional service from Frankie and Zita. Such bright and warm energy and made me feel well looked after on my birthday. Lots of laughter and definitely Zita has a talent for engaging with people as I could hear her checking on other patrons and conversing with the wee children who excitedly told her about pillow fights and how they have fun. Frankie was an expert at setting up the Prosecco as usually I get anxious when one is getting opened. Will definitely be back again to try the more savoury meals too.

After visiting many other branches, didn't think twice about booking this restaurant for brunch yesterday. Unfortunately the service to start was mediocre, four breakfasts took over 45 minutes to come out, and when they did 3 out of the 4 had sausages that were completely undercooked on the plate. We grabbed a member of staff immediately, and was told "I'll speak to somebody" only for our original server to return and say "Don't worry, I'll get you new ones then." No apology, no compensation nothing. Couldn't wait to eat the bare minimum and get out of there. We complained and then found an "optional service charge" had been added to the final bill safe to say we did not pay it.

Very nice, cosy place. Maria's a very nice, flexible waitress. Any time again 😃

Had a lovely time there with nice food and great prices ! Josh and Maria were absolutely fantastic !

The food was of the quality of a Wetherspoons, ordered the most expensive item on the brunch menu expecting to be treated but I got overcooked eggs and cubed potatoes that were soft on the outside. Very different to what I would’ve expected for £14.35.I then ordered the flatbread which was also poor and very flavourless. Then had the balls to charge £4.40 for water on top of a very expensive and plain meal . The server was friendly but that’s to be expected. Overall very poor.

This restaurant is, quite frankly, a masterclass in illusion. It is a triumph of style over substance. It may falsely dazzle the unsuspecting on social media with seemingly affordable prices and photogenic pancakes, but don’t be fooled by this façade. Behind the Instagrammable disguise lies a reality which is best described as culinary catfishing. Firstly the water (still water) that we were tricked into paying £4.40 for what I can only assume was bottled from the tears of other disappointed customers. No warning, no price on the menu—just a casually offered bottle proceeded by an ambush on the bill. Honestly, if I had known I was about to invest in a small hydroelectric project, I would’ve brought my own bottle. The food was a tragedy. My pancakes arrived dry, cold, and paired with rock solid bacon. My boyfriend, ordered what the menu made out to be a luxurious brunch classic. In reality, it was giving more “Wetherspoons at closing time” than five-star dining. Overcooked eggs, limp presentation, and disappointment served piping hot (unlike the actual food). The flatbread we ordered on the side was cold, flavourless, and possibly made from cardboard.It was a true culinary mystery. The service was an immersive exercise in patience. Upon asking for the bill, our waitress appeared to be on her own existential journey, meandering and daydreaming, and clearly in no rush to do her job. To top it off, she joked about my boyfriend sprinting to the toilet, which—while hilarious to me—was probably embarrassing and a feeble attempt to make up for the substandard service . Comedy gold, service barely bronze. Then came the real punchline which was a 20% service charge. They really had the audacity to capitalise on our £4.40 water trauma by adding a charge that brought the total to a completely undeserved £40. That’s five quid for a service level that barely exceeded acknowledging our existence. To their credit, and rather begrudgingly, the interior design was lovely. Tastefully decorated, yet of a vibe that promised far more than the experience delivers. It’s the equivalent of serving a pot noodle on fine china and calling it haute cuisine- except i might have preferred that. Safe to say, we won’t be returning. I’d sooner host brunch in a motorway service station. Save your money, your time, and your dignity and don’t go to bills.

Had a great meal recently at Bill’s London Bridge. Excellent food and first-class service by Esther and her colleagues. We’ll definitely be visiting again.

Great brunch, great place, great location, great service thanks to Joshua 🤩.

The food was wonderful . Thank you Maria for the amazing service .

I had a very good experience at your restaurant. The food was great, and the service was fantastic. Thank you, Maria

Very good service thanks to Joshua!

Maria was an excellent server and the food was awesome!

We had a fantastic experience and the bill’s brunch was delicious ! A very good service thanks to Joshua

Great dine in with a date - Gurjeet was a lovely waitress!! Not to mention, whoever is on aux has brilliant music taste

Very nice service and vibe, food is ok

Vinni was absolutely amazing!! Very positive and fabulous service ♥️

Very nice evening at Bills, the food was delicious and the staff who looked after us were great, especially Marina who made our cockapoo feel particularly welcome.

Bottomless Pancakes were very filling for only £5 on Fridays. Frankie explained to us the regulations clearly and was friendly and responsive to our requests and queries.

Had a lovely breakfast and was attended to perfectly by Joshua (lekker!)

excellent service ,Maria was the star of the show

Maria was so funny and amazing!

Our servers Frankie and Maria were truly AMAZING, they catered to our needs, were mindful of our allergies. They made this experience sooooo worth it. Would recommend 100%

The Waiter and Server Maria and Vinci were incredibly nice and accommodating of our orders

£5 bottomless pancakes were sooo good! frankie was very friendly and helpful !!

The food was very good. Maria was very kind and nice, would come again.

Frankie was super helpful and sweet! Enjoyed our time here along with the good service.

Vinni was brilliant and the food was devine

Vinny was amazing - great service and vegan food!

If you want a nice breakfast, come here. The food is great. Also suitable for vegans and vegetarians.

Good service and food from Hieu and Alex

Hieu and Alex was absolutely amazing

Amazing service from Hieu amazing food

Lovely food and excellent service from Zita.

The food was lovely, our servers Hieu and Alex were incredibly helpful and friendly. Will be coming back!

Very good food, i recommend booking for the pancakes on thursday. Came back Because of how good it was, Chicken burger was really good. Staff is very kind and a big thanks to Alex and Hieu who served us!

Lovely restaurant. Good prices and nice people! Hieu & Alex took care of us!

First breakfast in London, everything was great, Vinni it would take care of you 😊