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4.0

Based on 998 opinions finded in 1 websites

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Nº 433 in 876 in Southampton

Nº 46 of 89 British in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..baconcurrychocolatefriedfishchickenpaycheesepiecookedeggssteakcoffeesaladladyold
Score
OpinionsNoteTripAdvisor9984.0

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The staff were extremely accommodating and very friendly. Our server, Sam was extremely patient with our children, making them laugh and smile. Despite it being extremely busy, the food was served quickly and to a high standard. Thank you :)

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Janine M . 2024-10-28

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Served by Rebekah in Southampton dock branch. Really engaging and looked after us. Lovely food and great service. Will definitely visit again

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Graeme . 2024-10-27

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Lucy was friendly and efficient. Great experience. We had a lovely family meal, food delicious. Will definitely be back. Thank you!

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Mercedes G . 2024-10-27

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Food, drinks and service were excellent, and our waiter Lucy was fabulous! We always enjoy Bills but this was our first visit to Southampton and it was excellent.

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Sam G . 2024-10-27

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Lovely meal, always delicious food and some lovely new menu options! Great service from Rebekah, speedy and helpful 😊

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Emily1808 . 2024-10-27

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We had a lovely family meal at Bills. All of the staff were great and attentive. A special shout out to the manager, Sam, who looked after us in order to make sure all of our dietary requirements were met. Will definitely visit again.

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Andy . 2024-08-28

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Brilliant service from Jagoda, very friendly and always checked if everything is fine. Lovely food too. Thank you Jagoda! Hopefully see you next time

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Anita W . 2024-08-25

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Came here for business breakfast we sat outside and got served by 2 lovely waitresses Maddison and Jagoda both girls were very attentive but also respected that it was a business meeting so gave us time and space. Food and coffee was also amazing thank you so much to the whole team not only waitresses but also to the chef who do an incredible job. Will definitely recommend and be back soon

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Cruiser49146555742 . 2024-08-25

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I came here for breakfast before i had to go to work and i must say the food was excellent and the service i received from Jagoda was even better. Be back soon

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Sightseer07498482877 . 2024-08-25

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Fab lunch and very well served by a Rebecca. Looked after by all the staff. Well done Bill. Made a fuss of birthday girl the dogs and the baby.

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Michael I . 2024-08-25

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Busy Friday evening, nice atmosphere and very nice staff. Shared starter was a bit on the small side, mains were ok, puddings and coffee lovely. Friendly and hard working staff, very prompt service. Quite high prices for a very standard meal.

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LSJE100 . 2024-04-27

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Average food food the price, me and two friends came here on a recommendation, and i can honestly say we all left disappointed and very underwhelmed. The lady who served us is about the only thing that saved our experience.

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Sightsee55320064263 . 2024-04-17

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Just wanted to say we had a lovely meal this evening. The food was tasty and there was a good selection of vegetarian options. We were served by Amelia, who was amazing, fun, attentive, efficient and very friendly. Thank you Amelia.

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Tracy W . 2024-04-14

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We had the set lunch menu, and were very satisfied with it. The staff were very friendly and helpful, and the atmosphere was lovely, with all age groups mixing together!

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Knobby16 . 2024-04-12

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I visited bills today with my mum and unfortunately our experience ended on a sour note. After receiving lovely and attentive service from the staff throughout, I was shocked to be asked “have you paid?” upon leaving. This was said in a very abrupt and unfriendly manner by one of the hosts who hadn’t even been waiting our table. Not only had we paid, but we had left a tip having already spent a decent amount on food/drinks. When I said to the lady that yes, we had paid, she looked behind at our table which had been cleared and then said “oh ok, you can go then.” In my opinion there is simply no excuse for this level of hostility towards a paying customer. I visited with my mum and my 12 week old baby thus we had a hefty pram on us and had we intended to do a runner, I don’t see how that would have been possible. I feel really let down by the attitude of this one woman because all of the other staff were lovely. The food and the service up until this point were also good but I can’t help but review our experience as two stars because of this one staff member leaving a sour taste in our mouths. Side note, they were not busy (1:30pm on a Wednesday), so I am not accepting work related stress as an excuse for this treatment.

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Paul B . 2024-03-20

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Came here for a birthday breakfast. I thought it was very odd that on some tables one person was seated on a large 4 seater table, yet ourselves and other table's of two people were crammed on a small two seater?! My dish said 'roasted tomatoes' on the menu, however I got one large tomato on the plate and it was definitely not roasted. The halloumi was precooked and reheated. Nothing wow, like some other Bills I've been to, i didn't like that everyone was put in one area. When there were some other nice areas in the restaurant. I'd have preferred not to be sat in the worn grubby sunken leather sofa i had to sit in. Nice enough food. Lovely service with pleasant staff. We were happy to pay service charge, because of the staff.

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bettybee3 . 2024-03-20

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Really enjoyed our experience didn’t book but they asked us to come back in 10 minutes and when we returned they had set up and kept a table for us! Amazing Caesar salad as well although did not appear on the menu which was weird upon asking they still had it as part of their menu

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Andovergal00 . 2024-03-18

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Bill’s is always a great choice of restraunt and never had a bad experience yet! This time I had the pork meatballs and my partner had the truffle mac ‘n’ cheese, both we would highly recommend, especially alongside the pink lemonade. Service was impeccable and the staff were so friendl. A great atmosphere to unwind after some retail therapy.

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dylangussman . 2024-03-17

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It’s a shame but the standard of this Bills branch has dropped massively over the last year and it’s mainly the quality of food and kitchen staff. We are creatures of habit and visit regularly and order pretty much the same thing but it varies dramatically on who’s working in the kitchen as to the standard of food you get. I often order sides with my breakfast and I used to get two slices of black pudding for just under £4 and now I get one over cooked rock hard lump for it. Pancakes are often overcooked and literally rock hard, not fresh or fluffy at all and the size of scrambled eggs on toast was an absolute joke. Measly is the only word for it. It now feels overpriced, and lacking in quality. We recently visited the Richmond branch of Bills and it knocked spots off of Southampton. Almost embarrassingly so. Also, on our last visit there was a dog in the restaurant - and not a working dog either. On asking apparently Bills allow dogs in their restaurants - inside!? Not on I’m afraid. It’s a restaurant not a cafe is it not? It’s too busy and cramped to allow dogs. Not a good choice by them at all.

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Cloobie L . 2024-02-24

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Nice restaurant with loveable decorations and fantastic food! Been there with a baby, facilities for change are provided. Perfect suggestion to go there if you are around and feel hungry! Small and main dishes available. Also dine for vegetable food.

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K4R1N_Germany . 2024-02-10

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I thought the food was great, as was the venue itself, however, as with the rest of the reviews, watch out for the costly drinks and sneaky service charge which cost more than 1 main meal. I'd rather know my prices before I start.

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Steve D . 2024-02-03

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Service very good. Food mediocre. Flatbread burnt, chicken quite dry. Main courses disappointing. Starters were very tasty

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family186299 . 2024-01-25

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We were tempted in to Bills by a blackboard outside advertising two mail courses for the price of one! We received a warm welcome, and also the restaurant was nice and warm on a very cold day! I had the Fish Pie, and it was delicious. The overall experience was lovely.

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Knobby16 . 2024-01-24

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Have come here for years and food is always amazing. Our waitress Fleur (sorry if that’s incorrect spelling!) was possibly the nicest waitress I’ve ever had and she made the experience so much better. Was helpful with any questions and was so lovely to me and my friend! Also her nails were stunning!!

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Alice B . 2024-01-20

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I good option for lunch, especially if you are looking for something somewhat healthy (and low carb). I found the service prompt and friendly. Started with Halloumi, which was more like halloumi fries (breaded) and included a nice dipping sauce. Good size portion given it was a “nibble.” Had the Santorini Salad and was pleasantly surprised. It had a lot of watermelon (not sure what I think about it) but everything worked well together, particularly the olives and the feta. A nice salad, and I felt full but not feeling unhealthy.

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lloydm972 . 2024-01-09

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Me and my partner came for an anniversary dinner and we were so pleased right from the beginning. The host Grace was very welcoming asked us how we are doing this evening and we were seated straight away too. Our waiter Mike was amazing professional smiley he is a credit to the company. Food and drinks were great and we would definitely recommend to others.

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jagodaw722 . 2023-11-20

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Always have a lovely experience every time we visit this restaurant. Today was a particularly great lunch out with our lovely waiter Michael. He was very attentive and friendly and nothing was too much to ask, even with a packed restaurant we felt very well taken care of. Food was delicious as per! Our go to date spot, perfect for any time of the day.

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Paradise20612232884 . 2023-11-19

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My husband and I were in Southampton visiting our daughter. She made a reservation for our Sunday brunch. We really enjoyed the food and the coffee. Our waitress was very attentive.

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elpi2016nic . 2023-11-19

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Saturday brunch here is great. I like the ultimate, just for the buttermilk pancakes it means you really don’t get hungry until evening. Bright colours, nice music, freshly cooked food this is one of our favourite places to visit. Will definitely be coming again, it’s always just right.

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Thomas P . 2023-11-09

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Went as large family group for my grand daughters 18th birthday . Seated straight away and the waiter we had was very professional but friendly and welcoming. Food was really good but one of my daughters wasn’t keen on dressing on salad so the waiter changed it straight away with no trouble at all . Nothing was to much trouble , could not fault anything . Will definitely return . Thank you for lovely evening.

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karenpB4927MP . 2023-11-02

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We went for brunch and it was so good we went back for dinner. One of the best restaurants and bars we have been to in a long time. Food was absolutely amazing. Service was second to none, could not do enough to make sure our visit was superb. We were served mainly by Mike, both at lunch and dinner, it was an absolute pleasure to be served by him. Also served by shanice, lovely lady. But a big thanks to everyone who works at this great place. Will definitely be back and recommend. Thank you.

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lynnepgray . 2023-10-22

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Wonderful experience. Walked right in on a Saturday afternoon and got a lovely table for two. Our server was pleasant, efficient, and got our order correct 100%. Our food was served promptly and beautifully presented. I had the wedge salad & my husband had the Santorini salad. We finished our meal with cream tea. The raisin scones were nice. We live in Tennessee, USA. Why is it that hot tea always tastes better in the UK? Is it the water, or the British love they put into it? Photos of all our food are posted as well as a photo of chicken & waffles from the table next to us. They said it was so yummy!

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TravelDiva001 . 2023-10-21

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Some of the worst service i’ve experienced in a long time. Took ages to take an initial order, had to ask twice for water, long waits for ordering, no check backs, no offering of sauces. When the bill came, they didnt ask about the optional service charge, just charged the ‘optional’ 12.5% and didnt even ask how everything was. Pretty shocking service all in all. Our bill displayed ‘Mike’ served us, but ee had every member in the restaurant at our table. Food was alright though.

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mimi H . 2023-10-16

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It was very busy when we came for breakfast but all members of staff handled it with professionalism. My breakfast came out cold but it was handled amazingly, so I had absolutely no worries. Special mention to Grace who was amazing- fantastic face for the restaurant and so lovely!

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kimcK5337OQ . 2023-10-15

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Had a great meal here last night. My wife commented that the started of duck salad the special burger and the banoffee desert she had was one of the tastiest meals she’d had in a long time. The sauce on the duck salad was VERY spiced but she loved it. What added to our experience was being served by the delightful and engaging Michael who was very attentive, amusing and personable, a rare find in the service industry these days… take note his manager. Would go again

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davebisson7 . 2023-10-08

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Busy due to Boat Show but really poor today. Cold toast, over cooked dry streaky bacon, half a grilled plum tomato and over done hard fried eggs. Lovely server lady and coffee but awful food for the price.

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340jaynef . 2023-09-22

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Veldig koselig og artig restaurant. God service og god mat. Pannekakene kan virkelig anbefales. Ligger litt bortgjemt, men verdt å finne.

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catherin l . 2023-09-19

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Me and my boyfriend came here on a cute date night and oh my were we very happy! Our server Lydia was so lovely and full of joy, everyone working here was so friendly and helpful. The food was exceptional and very affordable! Same with the cocktails, they were creative and fun and very delicious. Great value for the price you pay. Will be coming again very soon!!!

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Adam G . 2023-09-15

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We came for dinner and drinks and it was lovely. Had brilliant service from Lydia and will definitely come back❤️🔥

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Haydn L . 2023-09-15

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Very rare I leave a review but this deserves one! Came here this morning with my partner for breakfast, both had an all day breakfast with some differences made which wasn’t a problem for staff! Absolutely amazing 10/10 couldn’t fault a thing. Staff were all lovely and considering the boat show was on and it was busy, it did not affect the service. Will be coming here all the time for the exact same thing. Thanks so much!!

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Carly K . 2023-09-15

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Wonderful ambience, attentive waiters, fast service. I really appreciated the free range eggs and gluten free options, as well as some healthy starts for the day.

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Robyn R . 2023-09-07

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Good service. Poached eggs good. Dry chicken in the Shwarma. Points lost for adding a service charge.

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Harry S . 2023-09-03

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I visited Bills with my husband, son and a friend for an early evening meal. Over the course of the meal a couple of different members of staff took care of us, each one was friendly and helpful. We sat outside as that is preferable...

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KJen418 . 2023-08-30

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Food was incredible, well priced & atmosphere was nice. This was let down by the attitude of staff and the speed of service. Our server looked annoyed to be there, we were left waiting to pay and ignored by group of staff at the door...

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Adam R . 2023-08-29

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The decor is playful and the location is in an interesting area of new and old. The menu seems to try to find one item for any nationality. We were hoping for something a bit more British. The fish bowl was very tasty. The hamburger...

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DaydreaminginDenver . 2023-08-22

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Had a very pleasant lunch visit for wife's birthday. We were child free too which made the occasion naturally more relaxing. Having never been to a Bill's before we went on recommendation and was not disappointed. We had a couple of small plates and a...

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leeascott . 2023-08-21

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Trying to think of where to go for something to eat the family decided to give Bills in Southampton.a try. We were sat down on arrival and drinks orders taken. Kids obviously had the chicken pieces with chips and the adults had a selection of...

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Paul H . 2023-08-19

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The food was great. The decor was garish but who cares about that? The staff were helpful and the food was great. A nice venue for my wife’s birthday and most of the guests were fairly quiet. I think this restaurant appeals to most adults...

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Mark C . 2023-08-14

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Great service, great food. Really enjoyed it, would highly recommend. Loved all the fishes we chose

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Lisa222567890 . 2023-08-12

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Had a lovely lunch here today, stopped for a drink to get out the rain & ended up eating too. Had a warm welcome & Madison was so friendly we decided to stay. Food was fantastic, great choice & restaurant decoration had that cosy feel...

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Adam C . 2023-08-05

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I visited Bill’s restaurant in southampton this afternoon. Normally, you’d walk in and wait at the door to be seated, and as my son and I tried to do so, a waitress intercepted us and asked us to go back and wait outside. We went...

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Nena W . 2023-08-04

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We've eaten at Bill's in Southampton a few times over the years whilst our son studied at Southampton University. Yesterday was his master's graduation. We hadn't booked anywhere but my husband and I had another meal here (our son met a friend in case you're...

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UKCleopatra2013 . 2023-07-29

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Had lunch with a friend, we both had poached eggs with avocado on sourdough, the food was delicious. The service was very good as well, friendly, happy staff on what was a very busy lunchtime.

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alexbendall . 2023-07-28

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Brilliant Breakfast with massive portions. Staff were very friendly and accommodating, especially our waitress Jagoda.

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ellie h . 2023-07-22

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Had a lovely lunch with fantastic service from Jagoda today she made it such a lovely experience and was so helpful and friendly. Such a lovely experience.

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Carolyn W . 2023-07-09

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Lovely food here. I've been here on many occasions. All the staff are super friendly, especially Jagoda whom was our Waitress. She was super chatty and attentive. And the food was very yum! 😋😋

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444sarahw . 2023-06-30

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Great food, great service. Our waitress, Jagoda was really great. We were meeting up after a long time and she understood we had lots of catching up to do and didn't hurry us at all. The food was all excellent and great value. Bill's is...

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whizzylala . 2023-06-30

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Lovely lunchtime food as always. Love this place. Jagoda was very friendly and attentive and gave good service. The atmosphere here is always friendly. Always like to come here when in Southampton. 😀😀

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nickiBud . 2023-06-30

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We called in without pre-booking and were seated immediately. Our waitress, Jagoda was attentive and looked after us well. The meal (we both ordered the Buttermilk Chicken Burger) was delicious. We couldn’t fault anything. First class service and thoroughly recommended.

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Glen B . 2023-06-29

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Had a lovely meal. All our food was delicious, the desserts were amazing, especially the mini doughnuts. Staff were lovely and welcoming, Jagoda was our waitress and she was wonderful , very friendly and attentive. We will definitely be back.

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Lara B . 2023-06-16

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Great food and good prices and quality cocktails which I love The staff were really amazing thank you to our waitress Stacey for looking after us x

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KERRY S . 2023-05-26

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Me and my partner came for dinner. Stacey was our waitress and was brilliant. Nothing was too much trouble for her. Will deffo be returning again.

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Jessica S . 2023-05-21

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Had a delicious dinner with my fiancé for our anniversary our waitress Stacey was very attentive she made our evening very special thanks bills will definitely return.

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Kelsea G . 2023-05-18

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We turned up for brunch/ lunch and it was quite busy! The food was really good quality and everyone finished their plates…I liked the brunch options. Ifte who served us was great, and we didn’t have to wait to be served or for the bill...

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M897UZannag . 2023-05-17

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We stopped here before we had to started our holiday. Ordered our food .. which unfortunately came to our table cold. We addressed the next waitress we saw. Who immediately returned most promptly with a new order. Kasia and the team of Bills made our...

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Nigel L . 2023-05-16

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Great tasty food! The waitress was knowledgeable of the menu and she recommended a main! An amazing attitude from the manager, waitress and Waiter! Well done

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Sorin Carol G . 2023-05-02

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Nice and relaxed and good food! Reasonably priced for what you get to more comparable places such as pitcher and piano, all bar one etc. Service is also so much better than many other comparable places to eat and drink.

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luketpitchnoir . 2023-05-01

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Very average food / nothing special Fried eggs were like rubber Very little maple syrup with pancakes and 11 small slices/ pieces of fruit Berry smoothie had ice cubes in it as it was warm

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Roam429086 . 2023-04-30

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We enjoyed our meals at Bill's, we both had choices off the specials menu and both were lovely. Our visit was made enjoyable by our waitress Jagoda who was very attentive and pleasant. We also enjoyed the atmosphere of the restaurant.

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Knobby16 . 2023-04-24

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Ordered a BBQ BOURBON BEEF BURGER with Rosemary fries. Asked how I wanted the burger cooked. I asked for well done. The burger was black and burned. Chips were standard fries. They then added 12.5% opt. Service charge. I asked then to remove this and...

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keithd664 . 2023-04-22

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I popped into bills for lunch as I was out shopping in the city center, arrived at midday and was shown to my table which was in Stacey's section of the restaurant I was greeted with a warm smile and a how are you.i decided...

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Rachelouise1 . 2023-04-21

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We have been to several Bill’s and the one in Southampton is by far the best. Lovely quirky restaurant, very busy but service still very good. We had brunch and both dishes tasted amazing. Perfect poached eggs!! A lovely experience and will definitely return if...

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happycamperEssex . 2023-04-11

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We all had a great lunch with friends last week in Bill’s. Great food and table service. Staff were friendly, Stacey was our waitress who met our requirements and did an exceptional job under pressure, especially with the allergy side of things. Bill’s is somewhere...

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Tez W . 2023-04-09

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Bills is our go to restaurant . .Excellent food, great service, friendly staff, good atmosphere. Highly recommended Last night our visit did not disappoint.

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Alan T . 2023-04-08

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Went here for breakfast on a Monday morning and had a fantastic experience! The service was exceptional, such friendly staff that checked up on us and were very attentive. The food came in no time at all and was so well presented with amazing flavours!...

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MeghanReviews17 . 2023-04-02

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When ever in Southampton a visit to Bills is a must. A lovely meet and great by Alisia Who showed us to our favourite table. Maddy was our waitress, a delight and very attentive. A minute steak for me and a Hippy Bowl for my...

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Wiz10 . 2023-04-01

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Delicious food, can truly recommend the crispy calamari and truffle chicken 2 ways. Waiters are very attentive, and super nice atmosphere. Plus it’s all at an affordable price. Can totally recommend it and will definitely come back again. Zoe who served us was truly amazing...

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rafalp337 . 2023-03-26

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Today was our second visit to Bills and what impressed me the most was the fantastic service we received from a member of staff called Em (Emily). She was attentive, polite, friendly and despite the very busy restaurant, still managed to check in on us...

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SarahDinSpain . 2023-03-19

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There are very few places where you can get a proper gluten free breakfast - that comes with sausages. Bills deliver a really good all day brunch. You just can go wrong. Customer service is always exemplorary and I never quibble to pay the service...

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cannibal234 . 2023-03-16

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I've visited twice this week whilst on a work trip, both times the lovely ifte looked after me. Really lovely service and amazing food! The burrata is to die for!

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96ahem2021 . 2023-03-11

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Super generous portions, really flavourful food and a nice relaxed atmosphere. Vegan burger is insanely good. Thanks Freddy for really attentive and kind service too :)

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B4975HMjamesh . 2023-03-06

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I visited on Monday 27th Feb with my mum. We had the very lovely Stacey as our waitress, she was really helpful, norhing was too much trouble :) Stacey suggested the two course menu and said the Sea Bass was a good choice, it was...

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tashap556 . 2023-03-05

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Good food good service. A great place to take the family for a meal & drinks, in fabulous surroundings. Designed in the style of a gin bar, the decor is great and adds to the atmosphere. Staff seemed friendly and efficient, despite being flat out...

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petel338 . 2023-03-05

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Stacy was providing an amazing service!! Really helpful and always with a smile!! We’ll back for sure!! Delicious food and great service!!

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CarlosSMsoton . 2023-03-03

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Very nice food and service at Bill's Restaurant in Southampton. Visited for a family lunch and would definitely reccomend in future.

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David M . 2023-02-28

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We had a lovely meal and the restaurant itself has been decorated beautifully. It was also very clean and I would like to say a special thank you to jagoda our waitress. She was very friendly, efficient and attentive. We will be back x

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Mem48z . 2023-02-22

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Had bottomless pancakes, was super filling. Emily M was a super helpful and friendly waitress! Would 100% recommend

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zacharyh563 . 2023-02-21

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Really disappointed that despite good service and tasty food I was still left with a bad taste in my mouth. This was due to the waitress adding 12.5% to the bill as a service charge which she failed to mention. I had intended to leave...

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neveragainDorset . 2023-02-17

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Great service, great atmosphere and great food. Three generations enjoyed a catch up and a lovely meal. Would recommend and happily return next time I'm in Southampton.

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ymb1 . 2023-02-17

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Treated myself to lunch (12.30pm)out while I was in the city clothes shopping,.I chose from the set menu which was £17.99 for 3 course. my waitress Cameron she was lovely always there with a smile asking if everything was ok for me..the food was nice...

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Rachelouise1 . 2023-02-16

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Decided to try out Bill's, the service was brilliant and the food was lovely. Will definitely be returning at a future date.

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bessie d . 2023-02-13

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We decided spontaneously to go to Bill's in West Quay, Southampton. It was fairly busy but we were seated easily without a reservation. The menu was fine for our purposes. Katya, who served us, was warm, positive and offered just the right amount of help....

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G9595TPpaull . 2023-02-10

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Lovely brunch today with a very friendly server Naps. Love the all day brunch menu for weekends. Thanks

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zoebE7218HS . 2023-02-05

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Had a fantastic night at bills with my friend. Although all staff were lovely, our server stacey stood out with her fantastic service- making us laugh and was there for our every need. Food was great and will definitely be returning.

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Ellaeast1234 . 2023-01-31

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Always our go to restaurant when in Southampton. Food & service always spot on. Has a lovely setting just outside the shopping centre.

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PRH0311 . 2023-01-30

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Came back for a weekday lunch service after visiting for dinner back in November - just as good as an experience, food & service was great, definitely a regular customer from here on out

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650elizadav . 2023-01-20

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We’ve had a terrible experience in the past but decided to give it another go. Absolutely terrible. The eggs bennedict came on untoasted, cheap muffins. Cold and broken poached eggs. The Hollandaise is meant to be a sauce but not at Bills. Came split the...

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Pedrobsmarques . 2023-01-02

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Stacey was a joy - having arrived flustered because of the traffic, she was welcoming, helpful (when we asked for a cocktail ‘off menu’) and smiled throughout our time at Bill’s. She is a credit to the Southampton restaurant. A lovely evening with friends before...

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Iain S . 2022-12-24

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Everything we ordered was mediocre and although we explained the garlic bread came out cold we were still charged for it. The Lime and Soda was actually soda with a lump of lime in it as they didn't have any cordial and all quite expensive

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carolhJ4163PH . 2022-12-18

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Went with some work friends for a Christmas dinner with the festive menu. The roast was disappointing and appeared to come mainly from the microwave. Two of us chose to have 2 courses rather than 3 but were told at the end of the meal...

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Daniel R . 2022-12-12

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