Based on 3.121 opinions finded in 3 websites
Based on 3.121 opinions finded in 3 websites
Opinions
Ideal location. Breakfast often described as full English was cold apart from the fried eggs, bacon streaky and floppy. Well done you Bill's the toast was excellent. Coffee bitter. Won't be repeating
Summerhouse123 . 2024-03-16
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Went for supper on our way up to Crawley to see family. It’s a lovely big restaurant with a nice atmosphere. The guy who greeted us was extremely friendly, but made a presumptuous observation when he said to me and my male friend “enjoying a date night”! Considering it wasn’t that busy (which I don’t think should make a difference anyway) the service was a little slow and water never arrived and no one came to offer us dessert. The food was really nice, we both had salads with fries on the side and a soft drink each. What surprised me was the cost, which came to over £50 which I think is just a lot for essentially two salads. Perhaps that’s what dining out costs these days, but I think it expensive and not great value for money, something I would have previously associated with Bills.
John1010uk . 2024-03-10
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Met up with some friends and chose Bill's in Horsham as it was mid-point from our various homes. Warmly greeted by the staff and shown to our table. Our server was Ruby who was absolutely charming, friendly and helpful. We had a few questions which she quickly answered but double-checked with a member of staff on another query, which we thought was very professional. It took us a while to decide what to eat. One chose the set menu (soup followed by Bill's burger), another had sticky duck salad followed by Bill's burger, another had squash hummus and flatbread followed by smashed avocado with poached eggs on sourdough, my husband and I shared the rosemary flatbread and then he had the BBQ bourbon burger whilst I had Bill's fish pie. All of us were very pleased with our choices and the food was delicious. Sadly none of us had room for dessert although we were sorely tempted. We had a great time catching up with our friends whilst enjoying some good food. Thanks to everyone!
Peter F . 2024-03-05
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Decent food and no complaints until it came to paying the bill via the QR code on the table. Not only does it automatically add the 12.5% service charge, it also automatically adds a 'tip' for the waiter. Never seen this before and it left a sour note. I declined the 'tip' but it begs the question, what is the 12.5% service charge for, and where does it go? This kind of dishonesty and trickery I find extremely annoying and insulting.
Alan Vickers . 2024-02-12
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Breakfast visit on a busy Sunday. Love this location and usually the food is excellent but let down today due to finding hair in our scrambled egg 🥲 Everything was cooked well and up to finding the hair in our food would have got usual five star review but sadly not to be, will now need to rebuild confidence to come back again 🥲 Mentioned hair issue to staff member who took plates and didn’t really seem bothered 😕
P4bvo . 2024-02-11
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Service was friendly and efficient. Unfortunately, the eggs benedict was average at best. Not served hot enough. The hollandaise sauce was bland and the eggs were a bit underdone so watery. Basic stuff, really. Disappointed.
Martin Hogan . 2024-02-08
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Had a lovely meal here tonight, our waitress (Millie?) was fantastic. So lovely and attentive. Food was great, and atmosphere was lovely.
Lucy P . 2024-02-04
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Lovely meal with the wife this afternoon and a fantastic location in the old gatehouse. Great food
Adrian Dent . 2024-02-03
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Visited 9:45am & ordered coffee, tea & breakfast sandwiches. It was fairly busy but only downstairs, upstairs was empty, quick at taking our order but wow the service from the kitchen was slow, a good 20 plus minutes. Well before the sandwiches were served we had finished the coffee & tea, if we hadn’t they would have been cold. Not keen on the 12.5% service charge either, I think tipping should be discretionary. On the upside the food we had was nice.
Osgood70 . 2024-02-02
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Had a great time, the atmosphere was chill and charming. Staff were being welcoming, especially the mixologist Olly ;). Had a great time
Matt B . 2024-02-02
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Charlotte and the other girls were great , and made our evening a real pleasure
Steve Lefort . 2024-01-31
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Disappointing lunch today (sunday). Service slow, some food didn't arrive and despite asking, it never arrived. Food quality is alright but portion sizes are very small.. wouldn't go back. Left before the kids dessert arrived as was told it wouldn't be able to come out in 10 mins after chasing for service. Kids disappointed, but receipt rectified accounting for missing food and no kids desserts.
Andrew Isaacs . 2024-01-28
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Delicious food, excellent friendly service, welcoming staff, very fair prices. We happily recommend Bill's in Horsham
Joanna Plummer . 2024-01-22
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The decor seems cleaner, brighter and quite relaxing since our last visit. The welcome and service were efficient and friendly. We soon ordered our meal and drinks. My wife had ordered steak, I had Bill's Big Brunch. The food was delivered and presented well. The tomatoes actually had excellent flavour, the sausage was superb quality and the steak was perfect. The waitress was attentive and friendly. The young man delivering the tray of food was also friendly, efficient and smiled genuinely. We were both very please indeed.
brianjb2019 . 2024-01-22
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Came to Bills last night as was amazing from starter through to dessert, all the staff are so friendly and welcoming We were served my the sweetest waitress Maddy. She has very good knowledge about the menu and answered all our enquires. Definitely a credit to the team! Will be recommending.
ABerry894 . 2024-01-18
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Our food was delicious and the waitress Charlotte was amazing and got our wine pairing spot on!
Katarina Walder . 2024-01-18
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Had a lovely meal at Bill's. Charlotte was very friendly and attentive and the food was delicious
Aimee Dunn . 2024-01-17
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Delicious food, friendly staff, open atmosphere. Highly recommend the pancake stack with fried chicken and maple syrup- I paired it with a peach and mint ice tea, fantastic!
Katja Rachanioti . 2024-01-17
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Food was delicious, cocktails were lovely and the service was amazing. Very friendly staff. Our server was Millie and she was ab absolute delight! Thank you for a charming evening out.
Sunshine50450192048 . 2024-01-16
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We eat at Bills quite often but this time was even better than normal. Max and Dom were very helpful and friendly made sure we had everything we needed. We both had a Bills classic burger and it was one of the best I have had in a very long time, the vegan pancakes which I had for pudding were very good and not something I have had before but will definitely have again. The background music was very well received not too loud so you couldn’t talk but enough so you could hear it clearly. Would highly recommend Bills to anyone it was a lovely impromptu evening with my husband
Charlotte Bicknell . 2024-01-15
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Absolutely amazing! Lillia showed us to our seats and made us feel so welcome. Millie served us and was very attentive, checking we had everything and always had a bright smile! Good was amazing and they accommodated my item swap! 10/10, would come again!
Natasha Holmes . 2024-01-15
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Very busy. Staff were all lovely and couldn’t do enough for us. Lovey ambience - very professional. Have visited a few of these places and have not been disappointed with any of them. Always happy to visit. Thank you.
Patsy Portway . 2024-01-13
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The edible flower pots are delicious!
J T . 2024-01-13
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A wonderful meal served by the sweetest waitress. Everything was perfect and so impressed with Bill's in Horsham
Jenny Heredge . 2024-01-13
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Love going here. The staff catered for everyone. Gave us plenty of room, this allowed for one of our guests who was in a wheelchair to have enough room around them. The food was delicious. Service was on point. The whole restaurant is tasteful decorated.
peta abott . 2024-01-12
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Food is Amazing and the vibe is Amazing. Millie served us and was amazing ! Thank you so much for making our visit perfect.
Lucia Olim Felix . 2024-01-12
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Fantastic brunch menu with vegan options and good coffee available. It was a pretty busy Saturday around Xmas so service wasn't the fastest, but that was fine as we were catching up with friends and happy to take our time. All staff were lovely. Thanks!
Briony Munslow . 2024-01-11
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Always get good food and good service
Helpdesq IT Support . 2024-01-11
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Pricey, but good food and a fun and creative menu. Recommend halloumi shawarma.
Richard French . 2024-01-06
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We met our friends for breakfast at Bill's during the Christmas break. There was a good variety of options and they will adapt the menu items if you have specific requests/allergies. The food came out quite quickly and was very tasty. I did have an overcooked (weirdly hard on one side?) sausage which I mentioned to a member of the team and they resolved this quickly by bringing 2 correctly cooked ones as a replacement. The service was friendly and attentive without being over the top, they also took a couple of pictures of us all when asked. The atmosphere was warm and cosy and everyone there seemed to be having a good time. Overall I'd highly recommend Bill's Horsham. Also if you are a blue light card holder you get 20% off the bill which is lovely.
Paul Curtis . 2024-01-06
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Bella posizione centrale, ottima atmosfera, buone insalate, hamburger, ottimi gelati, personale gentile.Consigliato!
Nellyna2014 . 2024-01-05
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Absolutely amazing service, especially by Millie who was wonderful and made sure we had everything we needed. We will definitely be returning.
Z824EEisabele . 2024-01-05
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So nice, waitress (charlotte) was an absolute gem, it was such a lovely birthday meal
Chloe Collins . 2024-01-04
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Lovely place and they were able to fit us in without booking, on the run up to Christmas! Food was lovely and they even had a menu for our furry friends! Will definitely go back.
Angela Davies . 2024-01-03
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Lovely hot fresh food and attentive waitress. Will definitely go again
Alexandra Cubitt . 2024-01-02
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Lovely food, accepted reg blue light card. Our waitress, Honour, lovely name, lovely person. Polite, friendly, super helpful 😁👌
ashbymark . 2023-12-31
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Popped in last week. Portions small and service poor. Waitress clearly didn't wanna be there and had an attitude problem. Our order was wrong, along with being overcharged on our bill and then adding a service charge, which was a cheek! In Horsham, where there is so much choice, I wouldn't be returning here or recommend it.
Mrs Foster . 2023-12-31
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We had a great experience in Bills. I took my mother in law for her birthday and the service from start to finish from our waitress Millie was 10/10! Will definitely be back!
Annabel96_stevens . 2023-12-31
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We had honor looking after us , great service, will definitely be back
Gary . 2023-12-31
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Always a reliable option for a weekend breakfast or brunch. Super staff and shout out to Emilee and team for our recent visit here. Love the cinnamon doughnuts with dulce de leche.
PolyglotAlex . 2023-12-30
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Lovely food and service. Was served by Hanor who was really nice to talk to, adding to the experience with her lovely personality
Connor Barclay . 2023-12-30
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Honor was fantastic, really funny and made us feel very welcome. Food was delicious too, had the pancakes and the brunch.
Hermione C . 2023-12-28
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We went on Boxing Day and had an awful experience. Waitress was rude and rushing us out. Meals were cold and we were not offered dessert and we were told to leave because it was 21:00. One of us couldn’t even finish our drink. Felt rushed and stressed. Never returning to bills Horsham.
Charlotte B . 2023-12-26
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Honor our waitress was great! Lovely Christmas Eve breakfast treat enjoyed by all 🎄
annamarie stepney . 2023-12-24
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A great vegi breakfast, super helpfull staff, happy to accommodate dietary needs and Millie was very helpful.
Dave Green . 2023-12-23
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Delicious food, great menu choices and fantastic service by our waitress Honor. Thank you very much.
Emily West . 2023-12-22
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Went for an Office Christmas evening meal. The food was good, stuffing balls poor, pigs in blankets excellent. Wine was fine. Lovely strong coffee. The upstairs room was perfectly OK but overall it was missing something, just didn't get that cosy, warm, welcoming, relaxed atmosphere. The staff were excellent 👌 Good, caring and attentive waiting service with enough space so you didn't feel watched. Thank you!
James Bucknall . 2023-12-22
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Fabulous, everything was perfect thank you and dog friendly
Maxine Mattock . 2023-12-20
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Not great food, not good service, not worth the visit.
Michael Watkins . 2023-12-20
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Our bartender izzabelle made exceptional coffee and the waiting staff were efficient and friendly serving us 10/10
Matt B . 2023-12-19
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Very friendly staff and excellent food
Alex Rowland . 2023-12-17
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Today I met my dear friend at Bills Horsham for a celebration. Unbooked, we were going with the flow, and we were blown away by our beautiful experience. Dom our waitor was excellent. So cheerful, professional and an absolute credit to the restaurant. I would be a very proud Mum if he were mine. Thank you Dom for making our day extra special. Happy Christmas to you all, Sarah (newly qualified midwife 😊) xxx
Sarah Clark . 2023-12-17
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The Manager dealt with deals to your mains superbly well.
David Jones . 2023-12-17
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Great food, location and service. Very comfortable both in winter and in summer, with the outside tables. Highly recommended.
Gian Paolo Candini . 2023-12-15
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Excellent venue for meeting friends and enjoying delicious food. Staff were uber friendly and helpful.
Valerie D . 2023-12-10
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Dinner and catch up with a friend. Lots of waiting and many different servers during our meal. Aubergine fritters were tough. Chicken main with mashed potato was nice and profiteroles were lovely. Items missing from menu and no lemon for drinks, along with the numerous staff we encountered, made the place feel disorganised. Really cold under the big windows too. I won't be returning for dinner.
Hilary B . 2023-12-10
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Lovely evening, served by Millie who looked after us so well, thank you
Barbara Graham . 2023-12-10
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Not sure what happened with us but the service was truly terrible. The waitresses were walking around with faces of misery. On the booking we were asked if there was an special occasion, we made them aware that it was our sons 9th birthday. Nothing was done. Walked in on a high and left feeling as miserable as the waitresses!
Sprite_27 . 2023-12-09
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Our brunch experience with a group of 9 was fantastic! Charlotte, our waitress, was not only friendly but also efficient. She made sure the little ones felt welcome without any fuss. Big kudos to Charlotte for getting us with extra chili syrup for our pancakes – a pleasant surprise that spiced up our meal! The food was served promptly, and the coffees came quick. A solid choice for a relaxed brunch with family and friends. We'll be returning.
Tom H . 2023-12-09
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Great food and great service by Charlotte. Really good atmosphere. Recommend the burger and mac'n'cheese
matthew E . 2023-12-08
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Came with a friend for pre-Christmas catch up . We were served by the lovely Charlotte, who was so chatty, friendly. Food was fab, g&t perfect! Love Charlottes special Christmas nails too!
N DS . 2023-12-07
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Great food, atmosphere and service. Special thanks to Charlotte - you were brilliant. ❤
Lee Bmb . 2023-12-07
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Great location and restaurant smart.....Food and service just right and reasonably priced. A pleasure to visit.
Kevin . 2023-12-06
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We had a brilliant evening at Bill’s in Horsham. Upbeat, efficient service. Delicious food and felt genuinely looked after. Millie and Tosh were execllent. Thank you, we will be back.
Claire Latimer . 2023-12-06
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Disappointing. Second year here for our work Xmas meal. Last year fine, this year was bad. The wait between starter, main and dessert was ridiculously long. Considering we all ordered in advance and there were no changes to our orders, this was very poor. The vegetables were hard, the gravy was a shambles, the only redeeming point was dessert. It didn’t seem all that busy, and there were plenty of staff, so not sure what went wrong this year.
sarah-marie hickson . 2023-12-04
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A very nice Bill's in a lovely old building. If you don't know it, it's a sort of bistro/brasserie. The good is good as is the staff.
Pat Casbon . 2023-12-03
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A great evening for a group Christmas do. The staff were amazing, in particular Charlotte. The food was fantastic and a beautiful building
Aisling Cox . 2023-12-02
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Went for breakfast this morning with a friend. We were immediately greeted with a lovely warm welcome & seated. We ordered a veggie garden plate & a Bill's big brunch. 2 huge plates of breakfast arrived. Both were faultless as was the service. A little bit more expensive but so worth it. We will most definitely be recommending Bill's to others. Dom, Rhys & Tosh served us & are a credit to Bill's
gemmamK8104WC . 2023-12-02
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Fabulous food, atmosphere staff in particular Charlotte and Tosh but they are all great. We had our group Christmas meal at Bills Horsham and it was amazing as always as have eaten there often Can’t rate it high enough Thank you all
ladyboys . 2023-12-02
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Nice staff, attentive manager, pretty venue. However our second attempt at brunch , our last visit the food was cold. On this visit we waited over 45mins for brunch that arrived luke warm with cold poached eggs. All three plates were remade, yes it was hotter, but still luke warm in parts and the eggs still edging to the cold side. Food very disappointing. Just go for drinks!
Qwerty964 . 2023-12-01
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Amazing food, fantastic service and all the staff including our waiter Dom was very kind. Dom was amazing.
Molly U . 2023-12-01
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Great family restaurant great food always
Colin Britt . 2023-12-01
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Great atmosphere busy with families. Service good, however the food the 4 of us ordered was ok to poor. I had the HALLOUMI MEZZE PLATE was so disappointing. Not much Labneh, the pickles were inedible and the toasted flatbread seemed to be stale and very hard. Not a recommendation I'm afraid.
Robin . 2023-11-29
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Great service from Charlotte who looked after us really well, food was excellent and we would be very happy to come back again
Jeremy H . 2023-11-28
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Great selection for vegans. Delicious food. Exceptional value for money.
SL . 2023-11-26
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Went for a work do, great service and fantastic food.
Lee Ahern . 2023-11-23
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Lexi is truly the best. If there is a platonic ideal of a waitress, it is Lexi.
xavier eloquin . 2023-11-21
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A very disappointing visit . Resturaunt very tired and scruffy . Food not up to expectations . Toilets really not good . Will certainly not be visitng again !
David R . 2023-11-20
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Great place and value. I had the basic burger lovely, cooked just right. The meatballs again great meal
Richard White . 2023-11-19
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My wife booked breakfast at Bills. We were not disappointed the breakfast was excellent and very prompt and the care and attention from the staff was also great. We will be back
Mapledown . 2023-11-18
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Millie was really friendly and provided great service. Food was nice as ever and all reasonably priced.
Nathan G . 2023-11-18
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Great food, great staff Bottomless brunch for a friend's birthday, and we didn't need to ask for a prosecco refill! Dom would just appear with a bottle to refill Food was lovely too 😀
zoies139 . 2023-11-17
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The tastiest linguine, outstanding deserts and friendly staff! Wonderfully decorated as well in the heart of town.
World TV . 2023-11-14
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Had a lovely time, Staff were so sweet and the food was delicious. Maddy was our waitress and she was a delight. Will be coming back agin for sure!
Sunshine50450192048 . 2023-11-11
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Lovely meal and great service even though it was a very busy Saturday lunchtime. Our waitress was Emilie who was lovely, friendly and helpful
Sally W . 2023-11-09
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Beautiful. When ordering fruit pancakes ask for pod of vanilla ice cream you won’t regret it!
Fatima Iqbal . 2023-11-08
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My party and I came in and got sat down on a rickety table. Not a good start. Menus were given in due time and we took our time selecting our drinks and meals. Drinks were quite expensive and when the round came to order them we asked for tap water and almost got charged £4.50 for still water. I had to make sure that we were getting tap water instead. We ordered one lemonade, four coke zeroes and supposedly one pint of peroni. When we did receive our drinks, after 10 minutes I must add, the pint of peroni had turned into a 660ml bottle. Which unfortunately was an extra 75p. Not much on writing but still quite frustrating that we have to pay extra. For starters, a few of us had a small bowl of calamari and a garlic flatbread. The starters were exemplary and the dips matched perfectly. Kudos to the chefs on this half. After finishing our starters, our waiter came along, asked if we had finished and took away our bowls. For some reason, a fella trying to dress to impress reached over my friend to claw grip the coke cans. Quite a startling experience, definitely unorthodox and unexpected. We would appreciate it if that didn’t happen. 45 minutes after our starters, our food finally had arrived. We had ordered one chicken burger, one meatballs, 3 burgers and one shawarma. We got what we wanted, food was warm and delicious. What wasn’t nice was the service. I asked for some napkins to sort out the dysfunctional desk and the waiter dressed like a Ken doll immediately reached under the desk n with no warning. Frankly, I was startled and even scared that he was even reaching underneath there with no warning. After he fixed it, we gave a prompt “thanks” but had no response. Whilst eating, the atmosphere had morphed from a nice dinner soundtrack to what seemed like being in the Gaza Strip. Ice box being refilled, obnoxious background music where the only thing we could hear was a flaccid sounding triangle. After a few minutes of listening to it, we almost went insane. Not a good choice of music. Furthermore, the man who had been interacting with us decided it was a good time to “service” some ladies on the table next to us. Listening to unenduring flirting was not on my list tonight. Loud and obnoxious, this “server” seemed like he wanted to be the centre of attention the whole night. Finally, we asked for the cheque. Decent pricing for the food but the prices of the drinks hit. After plopping down the cheque, mr centre of anttention said “don’t forget to tip your waitress, she’d really appreciate it.” The cheek. If I wanted to I would.After wanting to pay the bill, the complication of being served the wrong drink was propped up. What was said was the rudest event of the night. We had simply enquired about the mistake. What came next was a cold blank robotic stare stating that the restarting did not have the drink on tap. If it wasn’t so, then why was a pint offered on the menu. A very misplacing circumstance. We gave in and paid the full price, no tip because of our waiters attitude and promptly escaped. In essence, the food was decent but I would not recommend anything else if you are expecting a good night out. Negative vibes had ruined my night out.
Jhakotey Stone . 2023-11-08
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Had a wonderful evening with friends and great food! Millie and Max made our night so special with their fantastic service.
Tfj2 . 2023-11-08
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Went here on a Sunday morning a couple of weeks ago. All the staff were very accommodating and friendly, really meant a lot for a young family that doesn't get to go out to eat a lot with a small baby.
D L . 2023-11-08
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Surprised us with a birthday pudding for my sister, after saying that pudding was unavailable. Fantastic gesture, specially considering my sister is death.
OceanSoul1976 . 2023-11-07
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Amazing lunch and staff were excellent
Jonathan Clarke . 2023-11-06
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Great atmosphere in this beautiful ancient building and delicious food. Excellent service from all, but especially Charlotte who was very helpful, quick to respond and knowledgable about the history of the building, which we were interested in. Altogether a very happy experience.
AlisonEscoba . 2023-11-04
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I came for the unlimited gf pancakes. The staff were lovely and when I asked for everything separate, they delivered. Delicious, great service. Shout out to Max who patiently actioned my request to have everything separate on the plate (everything was in mini cups!) And to Tom, he whizzedaround so much making sure every table was looked after - I thought his feet might catch fire!
Jade T . 2023-11-04
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The place looked really fancy though the food was rather expensive and the pancakes were a bit dry for my liking but I can see how this could be a good breakfast place.
Evgenii Burilkin . 2023-11-04
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Amazing meal and amazing conversations with your staff. The food was so lovely would absolutely come back. Our hosts Julia, Max, Dom and Millie were amazing, there knowledge on food and wine and just their lovely conversation made a day out for friends we’d postponed...
johaynes73 . 2023-11-03
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Absolutely incredible service served by the kindest and most attentive staff i’ve ever known! I was served by Maddy and Max and they made sure everything i could possibly want was seen to quickly and to the highest standard! Had the royale which was perfect...
Yale D . 2023-11-01
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I had never been to bills before but for my first experience it was excellent the food was great and the service was brilliant my waitresses was Emilee and she really made my experience lovely! Would definitely recommend.
Jess C . 2023-10-25
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Family friendly and helpful. Our waitress was Lexi. She was an absolute pleasure Helpful, friendly and with a wonderful smile She made our lunch a happy time
Steve W . 2023-10-23
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Lovely location and building. Food was good. Highly recommend.
Ben Rogers . 2023-10-23
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Very poor on allergies, despite have an allergy portal - they are not accurate. We ordered, waited 20 minutes only to be told that the food that said it was okay on the app… wasn’t after all!
Kate P . 2023-10-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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