Based on 3.365 opinions finded in 5 websites
Based on 3.365 opinions finded in 5 websites
Opinions
We dined in on Saturday. To start of we had no one come up to us to take our order neither did anyone let us know that we could order on our phones. Ordered starters- my cheesy garlic dough balls were cold. Ordered a Gamberoni - prawns had absolutely no flavour, the pasta was awful had barley any flavour to it couldn’t even finish it. Pepperoni pizza wasn’t great either especially for a “Italian” restaurant. No one checked up on us to see how the food was. Very disappointed as we’ve been to Bella Italia in other locations which haven’t disappointed.
Liwia Chochlinska . 2024-09-16
MORE AT Google
From start to finish very disappointing food horrible service even more horrible than food Disgusting 🤮
Edvin Balaj . 2024-09-15
MORE AT Google
Amazing! Food was delicious! Service was so friendly and welcoming, leah our waitress was brilliant.
Lily Thomas-Burke . 2024-09-15
MORE AT Google
Booked a table, was seated and waited, and waited and after 20 minutes of no interaction we walked out. Service was dire. But it's OK, because there are some lovely restaurants in Gunwharf that are happy to serve customers properly.
Naomi Carter . 2024-09-15
MORE AT Google
Andera was very polite, smiley and made us feel welcomed and comfortable
Eyong Clauretta-Brudy . 2024-09-14
MORE AT Google
Excellent food and excellent service from our waitress Leah. A great evening to round off a great day.
Robert Hayter . 2024-09-13
MORE AT Google
Walked out 15 minutes after being seated and saw the couple who were seated at the same time followed. Ignored over and over by the 3 staff members there today 11th over and over. No drinks were even ordered. They were more interested in cleaning tables, discussing whatever with each other etc etc...should not be in the service business if that's how you serve. We spent our £100 elsewhere and had a great meal with great service from a much younger person who actually knows her job
dave clark . 2024-09-11
MORE AT Google
Amazing restaurant! Food is top notch and so tasty (especially Calamari, meatballs and Marco Polo) lovely atmosphere all staff attentive and friendly. Highly recommend.
Clare . 2024-09-10
MORE AT Google
Found this lovely atmosphere restaurant after a long day city seeing. All we wanted to eat asap & we didn't have to wait too long, Team members are quick & efficient. Want to give special shout out to Anett, who has fantastic humor sense and hospitality skills. She made us feel special, will remember Bella Italia because of her. Great service!
Vivien Gáspár . 2024-09-09
MORE AT Google
Our server Isa was very attentive and friendly, and our food was served quickly and tasted great.
Sophie . 2024-09-07
MORE AT Google
Our waitress Leah was fantastic! Really attentive with our children, provided a brilliant, efficient service. Really impressive service.
Mark Daniels . 2024-09-07
MORE AT Google
SPICY EXPLODING FLAVOURS.. VERY COOL VENUE GREAT MENU GOOD SELECTION OF MEALS AND DRINKS GOOD STARTER'S LEADING UP TO THE MAIN COURSE
ARTFULL DODGER . 2024-09-07
MORE AT Google
We had a lovely dining experience at this restaurant in Portsmouth ❤️ My partner had the best Lasagna ever I had the chicken Milanese- with lots of lovely garlic butter, We had the best, friendly, pretty server in Leah, lovely atmosphere. We will be back Thank-you so much and goodnight!
Brendan O'Connor . 2024-09-06
MORE AT Google
Annette was amazing,so helpful and kind
Karen Moxham . 2024-09-05
MORE AT Google
Anett did a wonderful job serving us
Russell Philip . 2024-09-05
MORE AT Google
Great meal with great friends. Our server Anete was a star, polite, friendly, attentive and professional thanks to all the team.
Kevin Smith . 2024-09-05
MORE AT Google
First time eating here, the waitress (Danielè) that served us made the experience memorable and enjoyable. A lot of the things we wanted to order were no longer available but the with her quick thinking and wit helped to explore new avenues. Simply amazing!
Jason Joseph . 2024-09-02
MORE AT Google
The service from Ivo was excellent, really helpful and welcoming.
Paul Compton . 2024-09-02
MORE AT Google
Friendly but short staffed for a summers Saturday. Had to get up to order drinks
Peter K . 2024-09-01
MORE AT Google
Everything was absolutely great food was great drinks were great and the service from leah was great and very accommodating , all in all highly recommend
Aaron Hinks . 2024-09-01
MORE AT Google
Anett was very attentive, friendly and funny. She took our orders quickly and ensured we had everything we needed.
Spencer Padley . 2024-08-31
MORE AT Google
We went out for a birthday/ anniversary meal and we had Leah as our waitress. She was patient when we were unsure on our order, helpful when we asked for suggestions and always came to our table with a huge smile. She helped us with sorting out a birthday suprise with candles and an anniversary present! We will definitely be coming back and it would be an understatement to say Leah is massive part of that. What an asset to the bella italia team!
JJ Clark . 2024-08-31
MORE AT Google
We had a wonderful experience here. A friendly and nice staff IVO attended to us, our food came on time and he was there to help us all through.
Justina Enikuomehin . 2024-08-31
MORE AT Google
Anett was amazing and catered for myself and my whole family. 10/10 service
Sam . 2024-08-30
MORE AT Google
It was not very crowded to be honest, waiting time 40 min. My wine got warmed. Didn’t enjoy at all. Very disappointed. Carbonara was just like plain spaghetti without any taste. Not worth the money at all. The only pleasant thing is sitting on the terrace when the weather is sunny.
Tatiana Diieva . 2024-08-30
MORE AT Google
Amazing experience in here today arrived with a party of 4 on a fairly busy night it seemed was seated without reservation which was brilliant food come out Amazing and big shout out to Leah who served us brilliant service, friendly face and just perfect server energy even chargered my phone thank you we all loved it
Jack . 2024-08-29
MORE AT Google
LEAH!!! GIVE PRAISE TO LEAH!!! she was the most amazing and just all round perfect server! I hope she sees this and knows she made my birthday and my first meal out with partner so amazing and funny and memorable!!! We love you leah!!!
lewis costas . 2024-08-29
MORE AT Google
Service was terrible waited an hour to be served then had to ask to order a drink. Food was cold and nothing like what was ordered. Manager didn’t even realise it was a meal on his own menu. We didn’t except a replacement as we had waited so long now reaching 2 hours. We just refused to pay for 2 meals and the service charge. The pizza my grandson had was vile also. Will never return. Dont go would be my advice.
Linda Foord . 2024-08-29
MORE AT Google
We visited today, we started off with a bit of a chaotic visit. Not sure if our order went to the kitchen a bit delayed or was put through wrong. But we were missing starters and then wrong mains and the waiters we spoke to about this were brilliant in trying to resolve this. Saviour of the day was when a shift change happened, the young guy serving the table outside turned our experience around.
Jess C . 2024-08-26
MORE AT Google
We went for lunch at Bella Italia in Portsmouth, This wasn’t Just average meal, Our son is 12 years old and has autism and was finding everything really difficult, (noise, the volume of people and the environment while we were shopping, So we sat outside in the restaurant for some lunch to try and calm down, but it was very windy. The problem was inside was too noisy. I explained our situation to a lovely member of staff Her name was anett, Anett Went out of her way to help us, she opened the restaurant upstairs (it was closed) so we could sit up upstairs on our own with no noise, anett could if told us sorry the upstairs is closed but instead she went above and beyond to help us, This Helped us massively , it gave my son time. We had a lovely meal, the food was amazing and we couldnt ask for better service! I would highly recommend this restaurant and i am very grateful for the service we got that day.
Chris Howorth . 2024-08-26
MORE AT Google
We visited Bella Italia during Summer bank holiday 2024. We ordered food before 2pm. It's been an hour and they only have served the starters. I followed up our order. No one got back to us to even update us or perhaps apologise for the delay. The food is good but the service could have been so so so much better.
jayceie . 2024-08-26
MORE AT Google
We Had a lovely meal and fabulous service from Anett and the rest of the team. Thank you all!
Helena Clarke . 2024-08-25
MORE AT Google
Anett was absolutely lovely. She was a great server and gave a great service. Can’t wait to come here again.
Sophie Rose . 2024-08-24
MORE AT Google
Really great lunch in Portsmouth today. Anett was attentive and double checked our allergies (we have none but we really appreciate the caution) food was perfect and piping hot. Drink were also lovely! Definitely worth coming again when I’m in the area!
Beth Moore . 2024-08-24
MORE AT Google
Table was booked for 7pm, arrived and was seated. Took nearly an hour to get someone to serve and take our drinks and food order. The waitress Leah however was absolutely brilliant, once she became our waitress, she understood that one of our friends had allergies and she was very knowledgeable about what was contained and assisted in making sure the needs were met 🤗 also helping us with our bill 😍 She is a credit to Bella Italia. Food was delicious 😋
Jennifer Bowdery . 2024-08-23
MORE AT Google
Restaurant wasn't very busy but they took 20 minutes to take our order, another 15 before we received our drinks, needed a second reminder to bring water. Food average. The butter with the garlic dough balls was watery. Not great service or food so looked like they were having an off day but has put us off returning when there is plenty of choices for other restaurants
Kerry Elliott . 2024-08-21
MORE AT Google
Amazing! Bit of a wait to get in but it was busy. The staff were brilliant and sorted an issue out really well. They were very patient with, and friendly to our restless 3 year old. Food was fantastic. Well worth a visit and you can use Clubcard vouchers.
Hasina Ghani . 2024-08-19
MORE AT Google
Our waitress isa wad brilliant , good was good
Tara Mylett . 2024-08-17
MORE AT Google
Such a perfect birthday evening, the food was devine, the view was perfection and it's just far enough away from the bars that you don't hear the hustle and hustle too much. You feel like you're abroad. Amazing taste and portions.
Lucy Collins . 2024-08-17
MORE AT Google
Really disappointed!!!! Bad quality food, was really shocking. The carbonara was not even close and the pasta was floating in cream liquid. The Margarita pizza barely had any cheese and the sauce used seemed it was out of the 0.90£ tomato paste tube. Really small pizza too, which you pay £12 for it. First time in my life I felt I wasted my money. Never going back.
Stavros A . 2024-08-17
MORE AT Google
It was an amazing place with wonderful staff ...IVO served us good
Darshan S . 2024-08-15
MORE AT Google
We enjoyed our evening. The food was delicious. Daniele gave us friendly, cheerful & excellent table service.
Carole Bird . 2024-08-14
MORE AT Google
Great place to go with children.
Tristan Steyn . 2024-08-14
MORE AT Google
Restaurant was not even half full but told a table would be 15 min wait . Wish we didn't bother to come back . Ordered 2 starters and 3 mains between the 3 of us. Starters were nice and quick and tasty. Then an hour wait for the mains........ asked where they were to be told by the waitress they were on their way,asked again after another 5 minutes to be told there was an error, and they have not been put through. When they eventually did come, my bbq chicken pizza should have been named 'Triple Onion special with extra onion'. I can see what the person for an earlier review was on about now. My partner wanted some black pepper, and when the waitress tried to grind it, they came out whole,but this didn't stop her. She just carried on covering her food with hail size pepper. I could go on with the errors and bad service, but the main points have been said.The whole meal experience was a disappointment and not what we needed after a long day. There are plenty of other places to eat there, so choose wisely.
Wayne Evans . 2024-08-13
MORE AT Google
Slow service, if you get any at all. They forgot to clear the starter plates off the tables before bringing mains (not just at our table). Main courses didn't arrive at the same time, I heard one of the servers call "where is it?" because they'd lost my meal. Had to go and find a member of staff in order to order dessert that wasn't icecream, which then took ages to arrive. Worst service we've ever had there. Previously we were repeat customers.
Ellen Compton-Williams . 2024-08-12
MORE AT Google
Our server Daniele was lovely and very kind we are very greatful thankyou ☺️
Bex Underwood . 2024-08-12
MORE AT Google
We had to wait ages to be sown a seat outside even though it was not busy, tables were not being cleared. When we were seated we then waited again to order, our food came out but no cutlery, it was only offered after we had started to eat with our fingers. I think the service was so bad was due to the fact 10% tip is added to your bill so staff do not care about service. Would not visit again.
Terry D . 2024-08-11
MORE AT Google
Ivo was excellent customer service and really friendly. Good food, not rushed and could eat in our time :)
Heather Parsons . 2024-08-10
MORE AT Google
Amazing service from Miguel. He brought amazing energy
Saeed Suhail S Gashgari . 2024-08-10
MORE AT Google
Miguel was nothing but a delight. He brought an amazing, optimistic and positive energy. Miguel made the overall experience at Bella Italia a 10/10 even though it was very busy he managed to cater to us and kept checking on us.
Saeed Gash . 2024-08-10
MORE AT Google
Ivo was present and attentive. Chatting and helpful.
Hazel Oram . 2024-08-10
MORE AT Google
Miguel was great, such a bubbly and enthusiastic waiter. He made our dinner very joyful.
Maryam Ta . 2024-08-10
MORE AT Google
Danielle and Miguel were so friendly. Definitely helped with the atmosphere. Great food.
Kim Goodson . 2024-08-10
MORE AT Google
Miguel, Danielle were amazing, wonderful service and the food was lovely
Jennie Turner . 2024-08-10
MORE AT Google
This is a first class place the service and food are excellent and Daniel was super friendly and polite definately will be going back. We'll done to you all who work extremely hard to please everyone :) Janet & Steve
Janet Smith . 2024-08-09
MORE AT Google
Lovely atmosphere, delicious food, friendly waitress Daniella, couldn’t as for more
andrewnorton181 . 2024-08-08
MORE AT Google
Isa was great, thanks for your service.
Adeife Kosoko-King . 2024-08-07
MORE AT Google
Came late, but everyone was very accepting to take us in. Although I was destroyed (tired) the service and food was elite
Henry Hunt . 2024-08-06
MORE AT Google
The food was good, especially pizza. Unfortunately we had to wait for it for 40 minutes. We called 3 waiters to check if our order was preparing, but none of them returned to us. Also we asked to bring us tap water, this request was ignored as well. The only thing staff didn't forget is to add tips to the bill. I have never been to this place before and deffo won't be back.
Anna Pro . 2024-08-05
MORE AT Google
Great food , great staff what more can you ask! Ivo was fantastic.
Ian McCrea . 2024-08-05
MORE AT Google
Staff were attentive, friendly and efficient, especially Ivo. Thank you for a lovely evening.
Amanda Mills . 2024-08-05
MORE AT Google
Sebastian the new manager had lovely customer service. Will defo come back.
Arjun Dhillon . 2024-08-04
MORE AT Google
Our waiter Ivo was lovely and so was the food!
Ewan . 2024-08-03
MORE AT Google
Danielle was our server and was delightful!!
Jeremy Dawkins . 2024-08-03
MORE AT Google
Was really nice to spend my birthday here
Nicole Pook . 2024-08-02
MORE AT Google
Ivo was such a lovely server, really accommodating and helpful server, he made our night
Abigail Shearan . 2024-08-02
MORE AT Google
Ivo was amazing, attentive and very helpful. Thank you all for a wonderful lunch.
Janie Mead . 2024-08-02
MORE AT Google
Miguel was very friendly and provided great service on our visit
Alice Vowles . 2024-08-02
MORE AT Google
Miguel’s service was great and made the experience lovely. ☺️
Hannah Merry . 2024-08-02
MORE AT Google
Came here during summer season, was around 22 degree Celsius currently. Surrounding with the beautiful view (sea side) - taste isn’t too heavy Specially thanks to the waiter Miguel for the wonderful experience through our experience in Bella Italia
HilsonK . 2024-08-02
MORE AT Google
The service by our server Ivo was great and he went out of his way to make sure we were happy
Hallie Oldham Arnett . 2024-08-02
MORE AT Google
Went for a double family birthday celebration. The best thing was the service - Isa was wonderful to us and nothing was too much trouble for her. The food was good and the deal with children, £1 meals for every adult main, gave us an affordable evening.
Jon Marks . 2024-07-27
MORE AT Google
4 of us met up at Gunwharf Quays & decided to have lunch at Bella Italia. So glad we did, the food & drinks were great & our waitress Isa was lovely. Very friendly & helpful.
Janice Bickerstaff . 2024-07-27
MORE AT Google
A massive thank you to Miguel, who made our evening. Funny, charming, sweet and a great conversationalist. From one hospitality worker to another he represents the whole package. Thank you Miguel!
Finlay Gilchrist . 2024-07-27
MORE AT Google
Feel like I've just eaten at tescos. The burger was like the meat from a burger van and the lasagne like a microwave meal. Unbelievably poor food all for £130 all eaten off a wobbly table. Mortified Will never return
Samantha Gill . 2024-07-26
MORE AT Google
We celebrated family birthdays and the service was so lovely. Isa was just great and couldn’t have made the birthday boys feel more special
Lizzie Marland . 2024-07-25
MORE AT Google
Best Marco Polo we have ever tasted and we've had a few. Well done Jake! Our waitress Isa made it excellent too
Sandy Baker . 2024-07-25
MORE AT Google
Isa was a fantastic host and brilliant with our 6 year old!
Lawrence Griffiths . 2024-07-25
MORE AT Google
Danielé was lovely. We had lovely seats by the harbour. And the food was delicious. No complaints. Thank you!
poppy spurle . 2024-07-24
MORE AT Google
it was lovely and easy. staff were very friendly and it was quick. our server emilee made the evening lovely
kacie kelly . 2024-07-24
MORE AT Google
Gorgeous service from Isa. So friendly and funny, especially with my children.
Kathryn Coster . 2024-07-24
MORE AT Google
It was a nice experience thanks to the staff and the food. Our waitress Isa was very kind and even tried to speak french to please us. We recommand this place 👍👍👍
Mahaux charline . 2024-07-24
MORE AT Google
Very lovely lunch. There were 7 of us and we had a waitress named Isa who was lovely and met us with lots of banter and happy energy. Can’t thank her enough.
Emily Pangbourne . 2024-07-24
MORE AT Google
Dog friendly, served us with good manners and pleasant with a lot of us including kids. Dog is treated with nice chicken courtesy of chef. Danielle is is been with us most of the time and she works really hard. Thank you so much guys.
imee caperocho . 2024-07-23
MORE AT Google
9 of us visted. I placed order for 4 of us. Thought service was slow. Three meals arrived and mine didn't. Waited over 10 minutes before my husband went up to ask. Waiter said he would check with kitchen. Came out and said they are putting it in oven and it would be out shortly. Ordered dough balls with cheese and these came out wrong too. No apology or anything. We paid the service charge as we didn't realise you couldn't. Definitely wouldn't have paid it. Wouldn't go back.
aine taylor . 2024-07-23
MORE AT Google
Lovely meal and Annette took good care of our nut allergy guest.
Maria Kidd . 2024-07-23
MORE AT Google
Had to get staff to get our main meals as they'd forgotten about us.
Gerry Kelly . 2024-07-20
MORE AT Google
Miguel is the best! Super nice and friendly.
Silke Brnic . 2024-07-20
MORE AT Google
Very good service and our waiter Miguel was very nice and helpful
Emily Holland . 2024-07-20
MORE AT Google
Miguel was the best waiter ever. We'd love to come back
Susanne Brinner . 2024-07-20
MORE AT Google
Lovely experience with the waiter Miguel, wood definitely come back
Alicia . 2024-07-19
MORE AT Google
Miguel's very pleasant and can't do enough for you, great guy!
Laura Marshall . 2024-07-19
MORE AT Google
Miguel was the goat! Friendliest waiter
Eliesha P . 2024-07-19
MORE AT Google
I ordered through uber eats. They tried to make the driver leave and then promptly cancelled the order when I tried to call and sort it. I still haven't had my refund, nor my food. Plus my time was wasted. Scam restaurant. Avoid.
Ragnoth Rebirth . 2024-07-17
MORE AT Google
Miguel was a was a great help and delivered the best service. Will definitely come again
Varya Romaniuk . 2024-07-16
MORE AT Google
Excellent food. Really helpful and nice staff. Especially Miguel was the best! We would definitely recommend it 👌
Theodora Vatzali . 2024-07-16
MORE AT Google
Thanks Anett for making our birthday dinner so much more enjoyable.
Suzanna . 2024-07-16
MORE AT Google
Super fun and welcoming atmosphere. Specially Miguel, who was our service man, did an amazing job and made sure we were okay and that everything was in place.
Ioannis Vatzalis . 2024-07-16
MORE AT Google
That’s not the first time here and not the first time in bella italia in general A very slow service called them more than once and no one came. Every time we call them they look unhappy and angry as if we are a very big trouble for them!! Unprofessional and unpleasant at all!! And when we were done employees were chitchatting and took so long for the bill!!
Motaz Sirriyeh . 2024-07-15
MORE AT Google
Really great place. Miguel was very attentive and helpful.
Matthew James . 2024-07-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
1276 Opinions
The worst meal as a group we have ever had in this chain of restaurants. 5 small pieces of bread and a tiny dish of oil and balsamic 5.95, seafood linguine plenty of pasta hardly any seafood, chicken
beautifulchickengarlicmushroomsspaghettimozzarellacoffeeoldtomatopaypasta141 Opinions
I booked my 80th Birthday at Giuseppe's for all my family. I couldn't have had a better time. The food and service was excellent. Everyone enjoyed the evening. Thank Giuseppe and Alberico and Claire
beautifulchickengarlicmushroomsspaghettimozzarellacoffeeoldtomatopaypasta816 Opinions
Great ambience and super service from Amelia. Our food was well presented and looked very appetising as well as being lovely and hot so thank you to the hard working Chefs. Service was prompt and Ame
beautifulchickengarlicmushroomsspaghettimozzarellacoffeeoldtomatopaypasta1701 Opinions
Large bar/restaurant over 2 floors, seating indoors and out. Nicely decorated with friendly staff. Food was delicious, the Rump Steak did not have one bit of chewy rind as you can see in the photo.
beautifulchickengarlicmushroomsspaghettimozzarellacoffeeoldtomatopaypasta1932 Opinions
We both enjoyed our meals at the Gunwharf Quays location. The service was excellent and very helpful. The seating inside was comfortable and it wasn't too noisy. There was a reasonable selection on th
beautifulchickengarlicmushroomsspaghettimozzarellacoffeeoldtomatopaypasta