Based on 3.481 opinions finded in 5 websites
Based on 3.481 opinions finded in 5 websites
Nº 475 in 901 in Portsmouth
Nº 18 of 28 Italian in Portsmouth
Opinions
Ivo was my server and was very welcoming, friendly and attentive. The ultimate calzone was delicious (as was the Tiramisu and espresso).
Rick Brown . 2024-11-17
MORE AT Google
Iyo was very attentive and very good food as always !
Verity Knight . 2024-11-17
MORE AT Google
Our server Isa was super attentive, friendly and knowledgeable. Particularly good as the restaurant was very busy.
Mandy Watts . 2024-11-17
MORE AT Google
Great lunch stop. Delicious food and perfect service! Thanks Ivo
James Dixon . 2024-11-17
MORE AT Google
Had an excellent time here, our server Leah was superb!
Seth Harrison . 2024-11-16
MORE AT Google
Leah was great, homely service between the whole team and the food was tasty
Ivo Da Palma . 2024-11-16
MORE AT Google
Isa was a great waitress and very good with our children. The restaurant was very busy too.
Kate Hearn . 2024-11-16
MORE AT Google
Ivo was amazing, great service great food
Abigail Redwood . 2024-11-15
MORE AT Google
Honestly really good customer service and the food came on good timing
Masterpanda 83 . 2024-11-15
MORE AT Google
Ivo was great serving us. Amazing food, good times great laughs
Kai Morrissey . 2024-11-14
MORE AT Google
Fast service from Anet and I’ve for a late booking of a large group!
izzie hughes . 2024-11-14
MORE AT Google
The food is very nice here and the Ivo’s service is amazing, thanks for providing this amazing experience
Zoey . 2024-11-14
MORE AT Google
Ivo was the greatest super cute friendly little italian server bella is my fav
Emma W . 2024-11-14
MORE AT Google
Great food, great atmosphere! Waiters and Waitresses were top quality! Chefs kiss 😘
Will Ballantyne . 2024-11-14
MORE AT Google
Ivo was a very nice server and very well mannered
james thompson . 2024-11-12
MORE AT Google
Ivo was a very kind server and he was very polite and had amazing manners. We will definitely come back
catherine simpson . 2024-11-12
MORE AT Google
Thank you was lovely and thanks to ivo for the lovely service
Jess Davey . 2024-11-12
MORE AT Google
Very quick and smooth service and ivo was so friendly.
Remy Bernard . 2024-11-12
MORE AT Google
Great food, and great staff. Ivo was very friendly and helpful!
owen keating . 2024-11-09
MORE AT Google
I I was very polite and attentive. Good food
Sara Bryant . 2024-11-09
MORE AT Google
We received excellent service from Ivo - thank you
Emma Shepherd . 2024-11-09
MORE AT Google
We waited 20 minutes before even being served. Then waited another 20 minutes before even getting our drinks let alone our food which took another 15 after that. After speaking to the manager he said I was aggressive and then tried to kick me out. Worst dining experience I’ve ever had.
Mason Vlogs . 2024-11-09
MORE AT Google
Ivo absolutely class he’s a mint guy and the food was amazing but service was class gen
Caydan Fawcett . 2024-11-09
MORE AT Google
Ivo is the best server in the place this man knows his Parmesan and he’s running the place like clockwork 10/5 stars
Tatn . 2024-11-09
MORE AT Google
We went for dinner last night as a family of 4 after we had been to the cinema. The food was fantastic, the atmosphere was very cosy. Our waiter Ivo, gave us 5 star service. He was brilliant with our 2 boys. We will be back again.
Victoria Crouch . 2024-11-09
MORE AT Google
Isa was excellent and very friendly. Quick service, lovely food and thank you for accommodating gluten free. The pizza was yummy!
Quita Walker . 2024-11-09
MORE AT Google
Great service from Ivo, thank you 😊
Jennifer Siddle . 2024-11-09
MORE AT Google
Brilliant experience, great service from our waitress Rihanna could not recommend enough!
Joe Levy . 2024-11-09
MORE AT Google
Ivo was amazing, very professional yet friendly
azadeh sotoudeh . 2024-11-09
MORE AT Google
Fantastic service from Isa especially with a large table. Thank you
Alex Lees . 2024-11-09
MORE AT Google
Very nice and quick service. Waitress were very friendly, specially Isa, Thank you for being so friendly. Food were amazing ans tasty as well! Thanks! Its a bit loud with everyone downstairs, the music probably was too much for the background.
Cristina Baamonde Ramonde . 2024-11-09
MORE AT Google
Ivo was amazing, very friendly and very good with allergies
Sammy Gannon . 2024-11-08
MORE AT Google
I was out for a meal with friends and We had a lovely waiter called Ivo. He was very attentive especially about allergies.
Amelia Jones . 2024-11-08
MORE AT Google
Ivo was fantastic! He helped us figure out who was paying for what and was really helpful and accommodating with our groups allergies
Zoe McCauley . 2024-11-08
MORE AT Google
Had a lovely evening, good food, good service, lovely atmosphere.
Rachel Prosser . 2024-11-08
MORE AT Google
Great food and atmosphere, our server Ivo made the whole experience so welcoming, he was very attentive and funny. Thank you!
Dharielle Wilds . 2024-11-08
MORE AT Google
Ivo was a really great and friendly server, kept the atmosphere light and talked us through all our choices! Thanks Ivo
Mark Redcliffe . 2024-11-08
MORE AT Google
Superb food, my waiter Ivo was very attentive and I throughly enjoyed my time at the restaurant.. will definitely return!!
BoxingConstant . 2024-11-05
MORE AT Google
Ivo provided lovely service for me and my friends, we had a great time
pippa . 2024-11-05
MORE AT Google
Quality food and good service. Not overly crowded and pleasant atmosphere.
Dominic Price . 2024-11-05
MORE AT Google
Bro either they’re racist or they were too tired to serve me and my girlfriend well/ give us a good service, I don’t know but I didn’t enjoy my time there. The female waitress especially was rude and crass but it is what it is. Food was okay tho.
Ojo Jeremiah . 2024-11-05
MORE AT Google
Food was very good Ivo was very friendly
Blake Andrew . 2024-11-05
MORE AT Google
Lovely time, good food and our waitress Isa was especially nice and really took care of us!
hadi Abdallah . 2024-11-02
MORE AT Google
We served by Isa, who was lovely. The food and service was great.
Jody Crowley . 2024-11-02
MORE AT Google
Seasonal salad advertised as full of roasted vegetables, seeds and an olive oil and balsamic dressing. Worst salad I have EVER had. A few baby gem leaves, 3 tiny pieces of tomato, 6 pieces of re roasted pumpkin, 1 small slither of pepper and red onion. NO dressing. My son had Bolognese pasta. If there was a teaspoon of Bolognese on his pasta I'd be surprised. My daughters lentil Ragu tasted like lentil soup in soggy spaghetti. I feel robbed of my £100 of pounds. Please go elsewhere!!!
Jonathan W . 2024-10-31
MORE AT TripAdvisor
Had a lovely day out with my family and our server Leah was very helpful and friendly - would recommend!
Edith Coker . 2024-10-28
MORE AT Google
Ciao wow What an amazing place to come the service was Incredible and so was the food and drink will Return soon
connor mitchell . 2024-10-26
MORE AT Google
I wanted to take a moment to recognise Sebastian ( Gunwarf Quays) for his exceptional service during our recent visit. His attention to detail was remarkable; he anticipated our needs before we even had to ask. Sebastian's friendly demeanor and knowledgeable recommendations enhanced our dining experience significantly. He truly went above and beyond, making us feel valued and well cared for.
Vickie Barton . 2024-10-24
MORE AT Google
I would have given you a five star. Why you fell short is because your chef let foods go out that was cold that should have been hot!!! There are no excuses!!! Even if we are on the second floor.
Mark Clements . 2024-10-21
MORE AT Google
Fabulous service from Andrea. We have been here for 6 years every year for the great south. Food was amazing x
Vanessa Pegler . 2024-10-19
MORE AT Google
Ivo made us feel really welcomed and the food was great
Shane Bryan . 2024-10-19
MORE AT Google
Was a busy Friday, we had pre booked. They automatically add service charge to the bill. They had ran out of a certain dish by 7pm on a Friday night which surprised me. Server was helpful enough but not to warrant a specific service charge. Id rather leave a tip direct to the person if they go above and beyond. Which on this occasion they did not. The guy at the till/welcome desk was just doing his job, nothing more, nothing less but not very engaging. We literally had two drinks and two meals and the service charge was automatically about £5. Each to there own but watch out if you're in a bigger group ordering more and you don't feel the service warrants whatever they're automatically charging.
Kirsty MacDonald . 2024-10-16
MORE AT Google
We came to Bella Italia for a date night and was greeted at the door in the nicest tone voice we heard from our server all night, we were then walked to a tiny little table next to the stairs in a pretty much empty restaurant and our server just drop the menus on the table and walked off before she could walk off to far we asked if we could sit in the booth instead and got a response of just “yeah”. hoping to eat off of the set menu we were a little disappointed that the garlic doughballs and the cookie dough dessert wasn’t available but we understood as we both work in hospitality, we were asked by our server if we were ready to order to which we told her we had been trying to order on the app, which we failed at. Then after trying some more we started looking around to catch someone’s eye. it took until 8:00 to get our order taken ( we were seated at 7:30) because our server just disappeared, although, what seems to be the manager took our order and was beyond helpful, food came quickly and was really nice, over all server was a bit dry and cold and not up the the standard that should be in a restaurant.
Tom Kimber . 2024-10-13
MORE AT Google
Delicious dinner, very well priced and waitress Leah was extremely kind and helpful! Would recommend!
Bob . 2024-10-12
MORE AT Google
Anett made me feel at home, comfortable and made Bella a very special moment for me. 10/10 all staff are wonderful ❤️
Mr G Reviewer . 2024-10-12
MORE AT Google
Leah is amazing!!! made the whole experience more enjoyable!!!
Chloe Watler . 2024-10-12
MORE AT Google
Thanks Isa ! Very warm welcome and great service !
Sophie . 2024-10-05
MORE AT Google
isa was very friendly and we had a lovely experience
Tilly Smith . 2024-10-05
MORE AT Google
Good service but disappointed with very small portion of food and expensive drinks
Sally Pratt . 2024-10-02
MORE AT Google
Anett was super sweet and made us feel really welcome with my two year old granddaughter. Food was delicious too.
Louise King . 2024-10-01
MORE AT Google
My server today was Anett and she was fantastic. I wanted to sit outside but the area was closed, however, Annette made it possible. The food was lovely but most importantly the service was outstanding, nothing was too much trouble. Thank you Anett for making my visit today an amazing one.
Bonita Cox . 2024-10-01
MORE AT Google
The waitress we had was called Anett who was very friendly and attentive. We hadn’t mentioned it was my mums 80th birthday but as we were paying it came up in conversation suddenly she disappeared and came back singing happy birthday with a candle in a brownie and ice cream and 4 mini lemoncello each. Such a simple kind gesture made my mums day and a memorable trip to your restaurant.
Leanna Large . 2024-09-28
MORE AT Google
Fun place for shopping and dining.
Clare Peters . 2024-09-28
MORE AT Google
Went to Bella Italia for my sister’s 19th Birthday. Leah was attentive, friendly and a great asset to your company. Thankyou for making our night special!
Carmen Rowsell . 2024-09-27
MORE AT Google
leah was amazing she did a lovely job she was very understanding she was super helpful. :)
camilla zingone . 2024-09-27
MORE AT Google
I appreciate that not everyone will share the same opinion when going to a Bella Italia, as evidenced on our own visit - but it really is a case of making the experience work for you and communicating with the staff! Our meals, drinks, and table were constantly checked and surveyed, despite it being a busy evening for them. Our dietary needs were also catered for when it would have been easy to miss, which was very appreciated. All in all, great food, great service, and a classically great evening at this italian institution!
Aaron Harris . 2024-09-27
MORE AT Google
Amazing food!!! Came out really quickly. Service was brilliant as usual! Our waitress Leah was so friendly and helpful, having a gluten intolerance myself, she was very advisory of what to go for :)
Lil Burke . 2024-09-27
MORE AT Google
I can for my birthday an was served by Leah, she was absolutely amazing great service all night x
Lauren Rowsell . 2024-09-27
MORE AT Google
The service was excellent and Leah was so friendly and polite. The food was excellent and was hot and plentiful. Definitely recommend the premises for both service and great food.
Barry Cartlidge . 2024-09-26
MORE AT Google
Fabulous food, fabulous service! Food tasty and piping hot! Highly recommend.
Pam . 2024-09-26
MORE AT Google
We had a lovely evening, the food was great and Leah our waitress didn’t spare the Parmesan!
Callum Buchanan . 2024-09-26
MORE AT Google
We brought a group of 36 in from the US while on a university trip & we had an amazing experience! Andrea & Ivo made our experience one for the books! Highly recommend for EVERY aspect!
Alison Bawden . 2024-09-25
MORE AT Google
The food was Fantastic and the service from Ivo was great he made it worth it to come here even after we tried multiple restaurants
KAIO MARIZ . 2024-09-24
MORE AT Google
Andera made our day with dessert and was so sweet!! such a great place!
Morgan Phillips . 2024-09-24
MORE AT Google
very good, ivo was brilliant and attentive
Hyerro . 2024-09-24
MORE AT Google
We had a dog with us , so bella italia was ideal , food was delicious, and our waitress Anett was very friendly and polite . A very enjoyable experience..
Andrew Gough . 2024-09-20
MORE AT Google
Anett was so lovely. Great great service:)
Dair Fernández . 2024-09-19
MORE AT Google
Service by Leah was great! Good food and quick service
Poppy Alexander . 2024-09-18
MORE AT Google
Good food, great service from Leah
Robert Thompson . 2024-09-18
MORE AT Google
Staff were very friendly and good service, Leah dealt with our large group very well we were all very impressed.
Sam Green . 2024-09-18
MORE AT Google
Food was great great service. Leah was very helpful
Shaun Kennedy . 2024-09-18
MORE AT Google
Leah was exceptional at dealing with our large group and delt with any issues professionally and effectively. Highly recommend
Archie Southwick . 2024-09-18
MORE AT Google
Good food and good service from Leah!
Joey Croft . 2024-09-18
MORE AT Google
We dined in on Saturday. To start of we had no one come up to us to take our order neither did anyone let us know that we could order on our phones. Ordered starters- my cheesy garlic dough balls were cold. Ordered a Gamberoni - prawns had absolutely no flavour, the pasta was awful had barley any flavour to it couldn’t even finish it. Pepperoni pizza wasn’t great either especially for a “Italian” restaurant. No one checked up on us to see how the food was. Very disappointed as we’ve been to Bella Italia in other locations which haven’t disappointed.
Liwia Chochlinska . 2024-09-16
MORE AT Google
Amazing! Food was delicious! Service was so friendly and welcoming, leah our waitress was brilliant.
Lily Thomas-Burke . 2024-09-15
MORE AT Google
Booked a table, was seated and waited, and waited and after 20 minutes of no interaction we walked out. Service was dire. But it's OK, because there are some lovely restaurants in Gunwharf that are happy to serve customers properly.
Naomi Carter . 2024-09-15
MORE AT Google
From start to finish very disappointing food horrible service even more horrible than food Disgusting 🤮
Edvin Balaj . 2024-09-15
MORE AT Google
Andera was very polite, smiley and made us feel welcomed and comfortable
Eyong Clauretta-Brudy . 2024-09-14
MORE AT Google
Excellent food and excellent service from our waitress Leah. A great evening to round off a great day.
Robert Hayter . 2024-09-13
MORE AT Google
Walked out 15 minutes after being seated and saw the couple who were seated at the same time followed. Ignored over and over by the 3 staff members there today 11th over and over. No drinks were even ordered. They were more interested in cleaning tables, discussing whatever with each other etc etc...should not be in the service business if that's how you serve. We spent our £100 elsewhere and had a great meal with great service from a much younger person who actually knows her job
dave clark . 2024-09-11
MORE AT Google
Amazing restaurant! Food is top notch and so tasty (especially Calamari, meatballs and Marco Polo) lovely atmosphere all staff attentive and friendly. Highly recommend.
Clare . 2024-09-10
MORE AT Google
Found this lovely atmosphere restaurant after a long day city seeing. All we wanted to eat asap & we didn't have to wait too long, Team members are quick & efficient. Want to give special shout out to Anett, who has fantastic humor sense and hospitality skills. She made us feel special, will remember Bella Italia because of her. Great service!
Vivien Gáspár . 2024-09-09
MORE AT Google
Our server Isa was very attentive and friendly, and our food was served quickly and tasted great.
Sophie . 2024-09-07
MORE AT Google
Our waitress Leah was fantastic! Really attentive with our children, provided a brilliant, efficient service. Really impressive service.
Mark Daniels . 2024-09-07
MORE AT Google
SPICY EXPLODING FLAVOURS.. VERY COOL VENUE GREAT MENU GOOD SELECTION OF MEALS AND DRINKS GOOD STARTER'S LEADING UP TO THE MAIN COURSE
ARTFULL DODGER . 2024-09-07
MORE AT Google
We had a lovely dining experience at this restaurant in Portsmouth ❤️ My partner had the best Lasagna ever I had the chicken Milanese- with lots of lovely garlic butter, We had the best, friendly, pretty server in Leah, lovely atmosphere. We will be back Thank-you so much and goodnight!
Brendan O'Connor . 2024-09-06
MORE AT Google
Great meal with great friends. Our server Anete was a star, polite, friendly, attentive and professional thanks to all the team.
Kevin Smith . 2024-09-05
MORE AT Google
Annette was amazing,so helpful and kind
Karen Moxham . 2024-09-05
MORE AT Google
Anett did a wonderful job serving us
Russell Philip . 2024-09-05
MORE AT Google
Stopped here to have lunch with my daughter after the drop off back to University Portsmouth. The waiter and waitress were super friendly and very helpful. The food arrived in great time and was delicious. The loaded fries were my fave! Thank you for a lovely lunch.
PAYTON C . 2024-09-02
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
1749 Opinions
Ordered four roasts, which were incorrectly charged. The server then printed off a incorrect bill and told us she had other customers to deal with. Took 45 minutes for our food, which was then wrong. The server then didn’t seem too concerned that they’d managed to serve a roast dinner without any roast potatoes. We were offered potatoes, then told that they wouldn’t be ready in time, then told they would be ready in time (they never turned up). Much better places in Portsmouth more deserving of your money for both the quality of food, services and general pleasantness
1932 Opinions
We both enjoyed our meals at the Gunwharf Quays location. The service was excellent and very helpful. The seating inside was comfortable and it wasn't too noisy. There was a reasonable selection on the menu including Burgers. Pizzas and Hot Dogs. Both our meals were cooked perfectly and when we settled the bill we mentioned we had a 10% discount as guests of the nearby Holiday Inn. The server got a better deal for us which was unexpected and very generous. It would be good if, post covid, a few more Frankie & Bennies opened because family diners are rare these days.
124 Opinions
Amazing meal, decided to give them ago even after reading some negative reviews. Didn't recognise any of the issues reported. Service was great. I sat with a view of the kitchen and watched our meals being made. Having a degree in Hotel, Catering I was impressed with all aspects of our meal and will definitely be returning - though due to portion sizes there may be a slight delay.
27 Opinions
I was to picup the order the team is told me to whait 5 minutes i whait 20 minutes is still no was ready the order,i just cancel the order is no point to whait
2267 Opinions