Based on 3.583 opinions finded in 5 websites
Based on 3.583 opinions finded in 5 websites
Nº 469 in 901 in Portsmouth
Nº 18 of 28 Italian in Portsmouth
Opinions
We came to Bella Italia last minute and were seated as a table of 5 very quickly! Immediately attended to by our wonderful server Ivo who did all he could to make sure we had a good time. We had the ultimate calzone (so good for a meat lover!) pepperoni pizza, bolognese and Christmas carbonara. All the food was amazing and Ivo was helpful and knowledgable with our every request (mostly regarding allergies!) lovely monday
Gemma Findlay-Sargent . 2024-12-16
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Great food, service atmosphere! Ivo was really friendly and very attentive great person to have for a family meal!!
Jeremy Sargent . 2024-12-16
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Atmosphere and food were great - but Ivo was really the best - he was personable, engaging and fun , couldn’t have done more for us - a very busy night but he made sure to make us feel like his most important customers!!
Laura-Louise Sargent . 2024-12-16
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Was a family day out with a meal booked at Bella Italia Gunwharf as it seemed pleasant. Our expectations were exceeded as was an all round very pleasant and enjoyable experience owing to nice food and great friendly staff 14/12/2024
Mart S . 2024-12-15
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We came for dinner to celebrate a 21st birthday. Our server was Leah and she did a fantastic job. Very friendly and helpful.
Jo Mans . 2024-12-15
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Lovely food, and lively but relaxing atmosphere. Thank you to Sabina for being an excellent waitress, we will be coming back! :)
Harley Youngman . 2024-12-15
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Had a really great time here, Sophie honestly put a smile on our faces. She was so talkative and sweet it felt like nothing was too much to ask for. Me and my boyfriend just came for a last minute date night and as someone who hasn’t been for a while I can say I’d definitely go back and he would to. The manager on the door was super friendly too, great food and service so thank you!
Mia Snell . 2024-12-14
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Evo was class, Friendly, helpful and on hand for every need. First rate service. To many red onions in Cacciatore, minor concern because the dish was beautiful.
Danny Shipp . 2024-12-14
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We had a lovely meal at Gunwarf, served by the brilliant Sophie. She was knowledgeable about the best wine to pair with our meal, and even helped me with a local artist recommendation. Amazing service and delicious food.
E . 2024-12-14
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Ivo gave fantastic five star service & made us feel so comfortable with our little one.
Nicola Kerr . 2024-12-14
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Food is absolutely amazing. Staff is incredible. Prices are very fair. You pay for what you get. Best food I have had in a long time
Callum Bromwich . 2024-12-14
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Ivo was fantastic. So helpful! Portsmouth harbour Bella italia
G S . 2024-12-14
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Excellent food and service. Thanks for squeezing us in without a booking at the super busy Festive Period.
Karen Elliot . 2024-12-14
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Sabina was great. Great service!
Roberto Popa . 2024-12-14
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A cracking Saturday lunchtime meal, good food and we'll looked after by Rianna S.
Chris Lawrence . 2024-12-14
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Really good service. Excellent venue
simon pay . 2024-12-13
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Our server Jessica was very lovely
Eleanor Davis . 2024-12-13
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A lovely experience. Evo was amazing
corinne firman . 2024-12-13
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Sabina was super nice , perfect service!! And she could even understand spanish!! It was great evening!
Teresa Hernandez . 2024-12-13
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Ivo was great - he was attentive and made sure we had everything we needed. Thank you for a great lunch!
Jasmine Rowe . 2024-12-13
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It was a lovely evening meal with a good atmosphere.
Phillip Eves . 2024-12-13
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Ivo was very attentive, good food
Myxuan Swan . 2024-12-13
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Was great service from Ivo, was really attentive and food quality reflected.
Rebecca Lemmon . 2024-12-13
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Very good experience, our waitress Jessica was great and so lovely
Erin Rackstraw . 2024-12-13
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I really enjoyed the food and we had Ivo serve us, he was very attentive and friendly and made us feel very welcome
Emily . 2024-12-13
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Anetta very good, we were there for a Birthday and they accommodated very well
William Dobbie . 2024-12-12
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Lovely food, served quickly and Ivo was the perfect host - very friendly and attentive and nothing was too much trouble.
Samantha Randall . 2024-12-11
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Ivo was a fantastic server, he made us feel very welcomed and all our needs were met. Food was delicious and was speedy!
Chloe Field . 2024-12-11
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Ivo was a great host and was attentive, polite and made our experience much more enjoyable. He demonstrated excellent customer service skills.
Adam Ross . 2024-12-10
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A great time was had by all. Ivo the waiter was super in keeping the drinks flowing and the food was amazing
Mark Warner . 2024-12-10
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Ivo was great at the Portsmouth branch. Good food and great service.
Ryan Webb . 2024-12-08
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We came with the family as part of our Sunday funday out. Rhianna S. attention was outstanding and food and drinks served fast and delicious! We will definitely return!
George Wettern. . 2024-12-08
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Great service today from waiter Ivo. Attentive but not too much. Very friendly and apologetic when there was a confusion over my gluten free pizza. Made sure it was sorted quickly and checked up several times to ensure everything was okay for our table. Thank you Ivo.
Fiona Porter-Hough . 2024-12-07
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Please note that the pizza is not baked in an oven. Dessert is excellent.
アトランタプログレ親父 . 2024-12-07
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Lovely food and good choice. friendly service
Alison Ormerod . 2024-12-07
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Leah was great - fantastic service
Lewis Kirk . 2024-12-06
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Great service - bottomless is so good!! Leah was great!
Lilly Stevens . 2024-12-06
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Ivo was our waiter for the evening, he was very attentive and recommended some dishes which were delicious. Thank you for a lovely evening!
Claire Bird . 2024-12-06
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Enjoyed a super meal here earlier. Great welcome and Ivo, our waiter, was charming, attentive and professional, a great asset to the team.
Stella Mills . 2024-12-06
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Excellent service from Sabina and the meal was very enjoyable
Paul Mayes . 2024-12-06
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Very quick service. Nice main meal especially the garlic flat bread
Lynette De-Ste-Croix . 2024-12-05
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We experienced an unusually long wait for our food, which was frustrating and diminished the enjoyment of our meal. While we waited, the fizzy drink we had ordered lost its fizz, which further added to our dissatisfaction. This suggests the delay in service was quite significant, as such drinks typically maintain their quality for a reasonable amount of time. I understand that occasional delays may happen during busy periods, but it would have been helpful if the staff had acknowledged the wait or offered some form of compensation, such as a fresh drink or an update on the status of our order. I hope you will take this feedback constructively and address these issues to ensure a better experience for future diners. I would appreciate it if you could get back to me regarding this matter.
Barış . 2024-12-04
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Delicious food + good service + perfect ambiance with a view! 👌
Christine Arcueno . 2024-12-03
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Amazing birthday dinner loved it so much staff were so friendly, Leah our server is amazing, food was brilliant!!
Grace Pope . 2024-12-02
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Leah was great! Yummy food! 10/10
Daisy Thomas . 2024-12-02
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Food was amazing and very friendly service
Lucy Minick . 2024-12-02
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Food was nice quick turn around from order to the table staff personable person on door bit chippy but perhaps under pressure due to footfall at the door ..
eddie wearing . 2024-12-01
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BEWARE…..Allow 3 hours on your car meter if you eat here. Table booked 5pm, was seated and drinks / food order taken, we then sat very thirsty waiting for drinks to arrived, at 5.30pm we watched our drinks tray taken to 3 x tables who all said NO, not ours, we had to wave them over, Then starters arrived, I have ROCK hard non edible bread with the mashroom starter, looked like the bread had along with rock hard 2 Doe balls per person had come from the returns tray in the kitchen, Then onto the main, 1 dish arrived, the other 3 were bought out incorrect, told had to start fresh again making the mains, while they expected 1 off us to eat and wait another 25min Time now 6.10pm, I then said this place is really bad, the waitress/ chef/ drinks lady, non of them have a clue, i tell you where it’s all going wrong, the Manager is not Managing staff correctly and stands on the desk all night, she needs to walking around, manage the staff, At this point, we saw it was only going to get worse and We just said sorry and walked out, Went next door to Pizza Express, service was and all wrapped up with 50min,
Rhino Bull . 2024-12-01
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Very good Italian style bistro in Gunwharfe Quays. Good service and friendly staff.
Norman Wilson . 2024-12-01
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Everyone was absolutely lovely even though it was late into Saturday night and Isa made us feel very welcomed throughout the experience. The food was amazing and the service was speedy. Will be back.
Lost . 2024-11-30
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Seemed okay at first server was polite and welcoming. Stater was lovely. Waited a while for the main which server apologised for. No problem. The main course was inedible. Had the carbonara and it was a watery version with no flavour at all and fatty lardons that had no taste. Partner had pollo cacciatore which tasted like a budget bolognese. We have honestly had better microwave meal versions. Extremely disappointed. Food left and asked for the bill server didn't even ask if everything was alright. I suppose she guessed we didn't like it. Needless to say we wernt staying for dessert so can't comment on that.
Lisa Molloy . 2024-11-30
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The waiter Jessie who took our order was lovely and welcoming. The other lady who served us our food was rather rude, she dumped the food on the table and didn’t ask if I wanted cheese, I had ordered carbonara and when I saw my plate I just wanted some extra cheese but never got the chance to ask. Other than the lady who served us the food our visit was lovely and the food was amazing!
Octavia Hussey . 2024-11-30
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We were at the Portsmouth Gunwharf keys branch of Bella Italia before catching our ferry home to France. We hadn’t booked and all restaurants in Gunwharf Keys were extremely busy. Despite this, Seb and Leah welcomed us, took our order and looked after us with speed, efficiency and professionalism. He and his team deserve congratulating for their impeccable service in what is often a challenging environment.
Jennifer Clayton . 2024-11-29
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Sabrina served us and she was the sweetest girl, looked after us really well. We will return
Lucy Williams . 2024-11-29
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Had a lovely meal with friends we all enjoyed it and great value for money. Staff were lovely too.
Suzanne Gillespie . 2024-11-28
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Ivo was our waiter, and what a lovely guy, So polite. He made our meal a pleasure
Steve Mcnerny . 2024-11-27
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Eco was very helpful, kind and cheery.
Milly Norton . 2024-11-25
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Food was lovely, service was great. Staff were friendly and chatty. The Xmas decs were a bit sparse.
Diane Lapwood . 2024-11-24
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Gathered with friends after a long while and we had a lovely time. The food was delicious and the service provided by the staff, especially our waitress Sabina was more than excellent. They were friendly, helpful, and inviting. Highly recommend! 🎈
Nikola Todorov . 2024-11-24
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Lovely meal with family and good to have a range of gluten free options. You can tell the restaurant is well managed. Ivo was a great server too and looked after us perfectly. We’ll be back!
Shelley Carrick Forrester . 2024-11-24
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Service was fantastic. Our server Anetti was great, very friendly and efficient. She was really good fun. Highly recommend. Thank you xxx
debbie buck . 2024-11-24
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Very poor the food was awful I ordered a carbonara 2 course with family .It was a treat for my daughters pre birthday however waited ages to be served. When the waitress finally arrived she was friendly but the food , was inedible carbonara, the lardon s were gristle couldn't eat them ,small portion size ,no flavour sauce and cold .The tiramasu was bland won't be going for a long time again
Kim HOPKINS . 2024-11-24
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ISA was an amazing server! 10/10
Alicia Maple . 2024-11-23
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ISA WAS THE BEST I love her thank you isa <3 lovely server and made sure everything was great!
haid britts . 2024-11-23
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Staff always polite friendly and helpful And nowt is too much trouble
brian silverwood . 2024-11-23
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Never been to one before, great food, good menu, fast and friendly
Ruth Carrick-Forrester . 2024-11-23
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I had a very nice meal and I would highly recommend
florence sanderson . 2024-11-23
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Our waiter Ivo was wonderful and made the experience amazing. Loved the food and will definitely be back again
Roisin . 2024-11-23
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Brilliant service from isa! helping us celebrate my friends 25th birthday in style.
caitlin Elizabeth . 2024-11-23
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Very friendly staff. Great food which arrived quickly. Staff member (Leah) we very helpful and offered us loaded fries with our burgers when we were going to order extra loaded fries. Would definitely eat here again.
Colin Richardson . 2024-11-22
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Very friendly service from Ivo, food was lovely :)
James Bennett . 2024-11-22
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Big up Ivo, delivered my food with speed because he’s on job like that. Love him !!
Eva Goodson . 2024-11-22
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Lovely staff and a really cute little place. Beautiful cakes- we had afternoon tea and it was fabulous. Staff were really efficient and welcomeing. We will definitely be back for another :)
Jill Scott . 2024-11-22
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Served by Ivo - very friendly and attentive.
Peter Fowler . 2024-11-22
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Food was outstanding, drinks were tasty, very relaxing,kind, nice surroundings, waiter was nice his name was IVO
Summer Hayward . 2024-11-21
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ivo was a great server, amazing food and experience!
Taylor hayward . 2024-11-21
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Was amazing food, very helpful with my allergies too! Ivo was super helpful and friendly! Made our night
Megan E . 2024-11-21
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Attended by JESSICA who was super friendly & very efficient. Nothing was too much bother. Food was very good too. Lovely venue. Very authentic restaurant. Thank you.
Fluffy didums . 2024-11-20
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Ivo our waiter was very friendly
Sarah Head . 2024-11-19
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Beautiful restaurant, clean environment, clean bathrooms, service was as quick as expected given the business of the restaurant and Ivo as our server was absolutely fantastic! He was understanding, communicative, bright and helpful, interacting with everyone at the table and smiling throughout. Couldn't have asked for better service, or better food
Dan Dennett . 2024-11-18
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Ivo was my server and was very welcoming, friendly and attentive. The ultimate calzone was delicious (as was the Tiramisu and espresso).
Rick Brown . 2024-11-17
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Great lunch stop. Delicious food and perfect service! Thanks Ivo
James Dixon . 2024-11-17
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Iyo was very attentive and very good food as always !
Verity Knight . 2024-11-17
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Our server Isa was super attentive, friendly and knowledgeable. Particularly good as the restaurant was very busy.
Mandy Watts . 2024-11-17
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Leah was great, homely service between the whole team and the food was tasty
Ivo Da Palma . 2024-11-16
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Isa was a great waitress and very good with our children. The restaurant was very busy too.
Kate Hearn . 2024-11-16
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Had an excellent time here, our server Leah was superb!
Seth Harrison . 2024-11-16
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Ivo was amazing, great service great food
Abigail Redwood . 2024-11-15
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Honestly really good customer service and the food came on good timing
Masterpanda 83 . 2024-11-15
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The food is very nice here and the Ivo’s service is amazing, thanks for providing this amazing experience
Zoey . 2024-11-14
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Fast service from Anet and I’ve for a late booking of a large group!
izzie hughes . 2024-11-14
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Ivo was the greatest super cute friendly little italian server bella is my fav
Emma W . 2024-11-14
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Ivo was great serving us. Amazing food, good times great laughs
Kai Morrissey . 2024-11-14
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Great food, great atmosphere! Waiters and Waitresses were top quality! Chefs kiss 😘
Will Ballantyne . 2024-11-14
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Ivo was a very nice server and very well mannered
james thompson . 2024-11-12
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Very quick and smooth service and ivo was so friendly.
Remy Bernard . 2024-11-12
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Thank you was lovely and thanks to ivo for the lovely service
Jess Davey . 2024-11-12
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Ivo was a very kind server and he was very polite and had amazing manners. We will definitely come back
catherine simpson . 2024-11-12
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Brilliant experience, great service from our waitress Rihanna could not recommend enough!
Joe Levy . 2024-11-09
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Fantastic service from Isa especially with a large table. Thank you
Alex Lees . 2024-11-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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126 Opinions
Great restaurant, prompt service and good food , reasonably priced . Unfortunately on going to the ladies I fell forward onto my knees, I have a visual impairment and the metal I walked over , I saw as flat but it was a ramp and I fell . On returning to my seat I walked around this ramp and didn't realise there was a small step and nearly went flying again. May I suggest that tape is put across the step to warn disabled people .
1932 Opinions
We both enjoyed our meals at the Gunwharf Quays location. The service was excellent and very helpful. The seating inside was comfortable and it wasn't too noisy. There was a reasonable selection on the menu including Burgers. Pizzas and Hot Dogs. Both our meals were cooked perfectly and when we settled the bill we mentioned we had a 10% discount as guests of the nearby Holiday Inn. The server got a better deal for us which was unexpected and very generous. It would be good if, post covid, a few more Frankie & Bennies opened because family diners are rare these days.
1772 Opinions
Fab service. Great offers and deals. Thanks for s great night out. Recommended for students and blue light card holders. Christmas offers too. 👍😊
27 Opinions
I was to picup the order the team is told me to whait 5 minutes i whait 20 minutes is still no was ready the order,i just cancel the order is no point to whait