Beefeater The Woolpack in Ashford

Delicious roast beef Sunday lunch

Wouldn't go anywhere else for breakfast fantastic service from Sheila in particular. Always remembers her customers always has a smile on her face. Fantastic service.

I've stayed in a few Premier Inns and dined at the adjacent restaurants but this has to be the nest experience of any of them. The food was excellent and well cooked and presented. Jamie the host was amazing and even took the time to filter which fruits went into our daughters fruit salad. It is the little things that make a big difference, my daughter was so happy and duly finished the whole lot. Wonderful meal with fantastic service and can't rate this highly enough.

Great food. Give it a try, you won't be disappointed.

Just had a late lunch at The Woolpack. First time back after Covid. Firstly, the place was cold. Heating turned on after asking the staff. We were charged for a ‘bottomless’ coke despite only ordering ‘a diet coke’. Grilled halloumi was overcooked and dry and chips were cold. Hubby ordered a mixed grill with an upgrade to sirloin steak. It was very fatty. Chicken portion was tiny. Bill came to just under £55. No starters or desserts, 2 no alcohol Guinness. Very disappointed. Standards have really slipped since Covid but prices have shot up. We won’t be visiting any Beefeater any time soon. Shame as it used to be a favourite.

Lovely staff nice atmosphere and good menu to choose from

Amazing service. Went there for dinner and our server Phoebe could not have been more helpful and nice. All our food was served in a timely manner and my steak was cooked to perfection. The atmosphere was very chilled despite a fair number of people being there. I will definitely be returning.

Delicious mixed grill ..5* Service from karen outstanding... The chefs.. jack and andi=the best 👌

Karen looks after us so well. We come here about once a month but she remembers our drinks order, allergies and favourite wheelchair accessible table. She quietly arranges for one of our group to have his steak cut up for him, without asking and without fuss. It's really good value of course and you can guarantee the steak will be good.

The food was nice and the waitress Faye was really good.

Another lovely Sunday meal at our favourite Beefeater. Food good as always. Service from Faye brilliant. See you again soon 😎

Came here for sunday lunch. We have been before and always receive a warm welcome. Staff are very friendly and food always good. Today was no exception thank you Faye for looking after us.

Had breakfast twice and an evening meal. Food always excellent and staff attentive and friendly. Full vreakfast is particularly well cooked.

Didn’t get what was advertised on menu. Poor atmosphere. Poor food quality. Won’t be dining there again.

Sheila was a star today! What a bubbly, warm personality. She looked after us well ❤️

Visited 28/9 - 1/10 and thoroughly enjoyed staff and service was brilliant, we go twice a year to visit family and already stay Premier Inn and Woolpack both places are so friendly and helpful, looking forward to our next visit, thanks again Jamie and the Team (just a shame the 25% never came through) From Jon & Claire Holley

Great food and great service. Karen was really attentive & friendly.

Excellent food and drink Service was very good as well.

Lovely meal recommended this place

Hadn't We been to a Beefeater for a long time. Had a very pleasant lunch Our waitress was friendly and efficient. Will not leave it so long to visit again.

Came here with my daughter for breakfast, great food, lovely setting and friendly staff. Thank you to Julian and Andy for the great food and great service

Had a lovely couple of days eating here. My partner and I had a lovely meal Monday night breakfast on Tuesday was lovely and so was the meal. The staff were lovely as well and very friendly. Kind regards

Really nice environment very nice food And reasonable prices

Staff super friendly, and helpful. Welcomed in with a host and seated, checked for allergens. Great value on food. Help yourself continental and unlimited breakfast. Even got given a voucher to come back with 25% off as well!

Had lunch very good quality food, service was great very polite and helpful staff

We attended for a family occasion, the food was great and the ribs were amazing. A large party of us and we sat on the round table which was adequate but not enough room and not comfortable.

Genuinly bad food, overcooked and dry as hell veg looked liked it had crawled onto the plate and died after being chewed by a badger that has been hit by a truck, honestly, I haven't eaten a meal so bad since my baby son vomited in my mouth . . . and at least that had flavour. I think the coffee had been drunk previously by other patrons, passed out and resurrected by Satan himself. I have never left a review about a place that was so negative.....well we left so I guess that was a bonus.

5 stars all round....Great meal top service staff go above and beyond and have time for each and every customer. Big shout out to Jamie and Ellie. Highly recommend the half chicken

Food was excellent and steak cooked perfectly. Service from Ellie D was great, very attentive, fast and friendly.

Yet again a lovely meal. Thank you Amber for the table service. Always very welcoming and great selection. Family friendly

Friends joined me from further afield for breakfast last Sunday, we were suitably impressed by the ambience and the fact that children were pretty much under control considering the time of year! My friends said that this Beefeater was much better than their local and they would happily drive over to eat with me again. The food was impressive enough to draw comment also - very good. The service was excellent from entrance to exit. Sheila, our server, could not do enough for us. Couldn't ask for more or better. Overall a 5 star establishment and I'm looking forward to a return visit!

We as a family of four had a lovely meal.

Good food, excellent service from Charlotte 👍

Had some lovely food here a few times this week! Not expensive at all, 2 drinks and a rib eye steak for less than £30. Ellie was a great barmaid!

Excellent breakfast and such good value with kids go free! It's too good to be true, an all you can eat breakfast. The bacon and croissants are the best I have tasted, the rest of the food is great too. The staff are often busy but very friendly. Our favourite restaurant whether it be breakfast or dinner. Please don't change, we love you!

After having disgraceful treatment from toby carvery in maidstone and turnd away, we found this little gem. Staff were instantly friendly and happy to see us a fabulous selection of food offerd and we went for 2 stakes and a cheeky pudding the two waitress one who served me and delt with me called Laura L (pay rise recomended) was fantastic and had outstanding customer service skills. Both were all smiles and chatty it was a real pleasure. Dogs are welcome but outside, and that was absolutely fine on such a hot day.

Friendly service, good food at a decent price

Busy place with good food, especially a lot of meat, but quite noisy. When you call for a reservation you get a robot on the line, funny but it works well 😂

So friendly, good atmosphere and keen to help and always lovely food.

Have used this beefeater for years

We popped in last night as a family of 5, great service from Jamie at the bar serving us drinks with a smile and took time to chat to us and made sure we kept topped up, Ellie served our food and again we couldn't fault her. Food was delicious 😋 and at a fair price. We will definitely be popping in again soon

Tonight, the food was excellent.

The Beefeater is a great place to go to for reasonably priced good food. They have a huge menu and some well cooked Steak, plus the do loads of offers and vouchers if you sign up to their loyalty scheme.

Incredibly friendly staff, very diligent when checking for my allergy which was amazing. Just had a lovely meal with a friend

Sheila s was professional and very welcoming and would definitely come again

Plenty of parking. We hadn't booked, but nevertheless were warmly welcomed within two minutes of arrival and shown to a table. Drink order taken straight away, and provided soon after, when at the same time we ordered our hot meals. These were delivered within fifteen minutes. Both meals were very enjoyable. Service was efficient, good humoured and friendly. As with anything these days, the prices have gone up, but for gammon steak, pineapple, fried egg, peas and chunky chips for £12 ISH, I can't grumble. Blue Light card holders need to provide a code number from their App.

Karen what can I say great service thanks for everything😉

We were all extremely happy with the food and the super service, especially from Karen, a very happy soul!

Tasty food, great friendly service, and a nice atmosphere.

Sheila and Jamie wonderful staff...

Staff here are all brilliant & the food is good to. Thought I had booked Father's Day for 6 people. Had booked Monday in error. Staff were all top class & found space for us. Come here to eat mostly for breakfast when it is so busy & all the staff work so hard. Cannot praise them enough.

"Fantastic dining experience at Beefeater restaurant! The ambiance was cozy and welcoming, the service was excellent, and the food was delicious. I thoroughly enjoyed my steak, cooked to perfection, although I was a bit disappointed that they didn't offer peppercorn sauce. Nonetheless, the overall experience was delightful and I would definitely return for another meal!"

The is a quieter restaurant than the Beefeater at Eureka with a pub style building. It's twinned with the Premier Inn hotel. Visited The Woolpack for an evening meal and to celebrate a birthday, I had made reservations, we arrived early and our table was ready. We ordered half grilled chicken, vegetable skewers and grilled salmon fillet. All tasty and well cooked. Customer Service is very good especially from our server Faye who is polite and friendly. Highly Recommend!

Great service, good food and good value.

Wonderful restaurant, quick service even when they are busy, I do advise you to book your table to avoid disappointment. Food is always good, And service is excellent.

Fantastic service from Faye, brilliant food and atmosphere in the restaurant. Staff were absolutely lovely about my lactose intolerance, nothing was too much trouble! Will definitely be returning, great food at great prices. What’s not to love?

Had a lovely family meal for a wedding anniversary. Waitress was lovely and meal was very adequate.

Sticky tables seldom cleared, 'meh' food. Near a busy A road so outsode area not great. Much better options available.

Had a big family Birthday meal on 23rd May for Lunch The food and service was excellent very helpfull friendly staff have had a few breakfasts here as well always very good and value for money I would highly recommend

We have just had a wonderful meal at the beefeater Hothfield. Jamie and Ellie were so cheery and so helpful. Especially helpful with switching out non vegan for vegan alternatives for a non dairy eater. Super attentive and lovely Joyce and andy

Lovely food, friendly and helpful staff, been a few times

Lovely country pub, close by to nature reserves with great walks

Had a very enjoyable meal served by friendly staff. It's definitely one of the better Beefeaters that we've been to!

Very nice time here at The Woolpack, food was hot, fast to prepare, starters, mains and desert were all processed in good time and tasted fantastic. The staff were welcoming, informative and helpful.

Throughly enjoyed our visist to The Woolpack. We showed up without a booking and wasnt a problem. The waitress was extremely polite and helpful.. Our food was hot and delicious 😋. We had a lamb and a beef roast. Highly recommend the Cauliflower cheese .. soo nice . The portions were just right. Overall was a very pleasant experience and shall be returning and recommending to friends. Thank You The Woolpack ..

Always pleasant rarely problems which are dealt with very quickly

Lovely place just outside Ashford, only criticism is the roast wasn’t enough. It could have had a bid more veg and potatoes. Defo will go there again

Great value for money for there lunchtime specials at only £8

We regularly go for breakfast here and Sheila is always happy, helpful and just really make the morning so lovely! Nothing is ever too much trouble!

Visited 28th April. Best roast dinners eaten out forca long time! Staff were excellent and can't praise Karen our waitress highly enough. Happy, friendly and professional with great service.

Last minute stop by as son just got of a plane and wanted to eat before jet lag set in we had simply chicken and daughter had chicken and rack if ribs all tasted delicious the service was exceptional was served by charlotte so friendly and happy to help highly recommended 👌

The staff were very friendly. The service was quick and staff were so accommodating.

First visit today for breakfast. Great value and food was tasty and well cooked. Our waitress Sheila was very friendly and helpful.

Food is good atmosphere good and Amber our server was great

service was good food amazing as always

I visited last night for the first time in years and was shocked at the shabbiness of the place. I can't fault the staff as they were really nice and did their jobs well, but the food was only average and the tables and toilets were grubby. We sat in the bar area as we hadn't reserved a table in the restaurant, and the chairs there were threadbare and stained. What a pity about the general condition of the place, it used to be a much better experience.

Very prompt service, very good food and polite and warm staff. Unfortunately on the day of our last visit there were no vegetables but no matter, two of us had mixed grills and mother had the salmon minus the roasted veg. Very nice indeed.

Order fish and chips the batter was so thin and sogy the fish wasn't cooked that great didn't even separate when you opened it up, mushy peas dry. I had to get my own knife and fork and nobody came and asked how the food was.

Love this branch that I drive past my local as the staff here are so friendly and welcoming it adds to the dinning experience Update, five years later and we still love the place, top food and the service is exceptional. Faye waited on our table on 7th April and made us feel welcome, nothing was too much trouble and she made a point of engaging with our daughter when she was ordering her meal so she felt included. love the waiting staff here and the food. Always recommended for a great meal out

Delicious food and Karen T was an amazing host, very friendly and service was top notch.

Called up and spoke to a very helpful bot and managed to book a table 15mins before arriving. Restaurant was clean and cosy. Faye was brilliant; great customer care and nothing was too much trouble. The food was delicious (5 covers with 3 courses each) of good portion size and value. Wouldn't hesitate to visit again, thank you!

Consistently great service and the best breakfast for miles. Full English, continental and as much coffee or juice as you can drink. Thanks to Shiela for being such a great waitress and always looking after us. Highly recommend.

Lovely staff. Lovely food. Will definitely be back

We were staying overnight at the neighbouring Premier Inn and, based on the great food I had enjoyed on a previous visit, decided to have dinner and breakfast there. When we went in at about 8pm they were busy but Jaimie the manager said that if we could wait in the bar area he would get us a table within 5 minutes. This he achieved and then explained the benefits of the Meal Deal offer that the Premier Inn has whereby dinner and breakfast can be had at a reduced price. We took up the deal and were sat upstairs in the eaves if the original barn part of the building g which was lovely and quite cosy. Ellie, our waitress effectively took our orders and the food arrived as hoped. My wife went for the main course and dessert option while I chose the starter and main course. The food was excellent as it had been on my previous visit and I am confident will be on future visits. The hotel and restaurant are very convenient fir the channel tunnel terminal without being on top of it or in the retail park next to the Sainsbury's superstore at the next junction.

Not bad wouldn't be my first choice but cannot complain at all.

Charlott was most accommodating with great service and a smile

We went today at bank holiday day with no reservation and it was full we was ask if we would like to wait 20min for a table and we agreed,but we had to wait only 10min actually. The food didn't come very quickly but considering that the restaurant was completely full it wasn't long wait at all. The portions was huge and the price was very good. We was sceptical as we was at beefeater at Eureka Park at Ashford and we didn't like anything from food to service but in here food was great very tasty and totally worth the wait and the staff was very friendly and positive. Absolutely recommending and we will definitely come again. They also offer us a beefeater card which have a great deals.

Excellent meal and staff also reasonably priced in all well worth a visit.

Arrived during a week day night, manager was upfront with information as some of the meals where not available at the time of arrival rather then wait for us to seat down then let us know. The wait was reasonably friendly and responded to our requests. Food arrived in a timely manner, lots of flavours coming through and it was of good standard. Paying was straight forward , not having to look through then the receipt and wait 10 minutes for the waitress to come back. Some of the furniture does need to be updated, or at least refurbed.

Best service I've ever had at a premier inn restaurant. The chap that looked after me couldn't do enough from start to finish..

Food nice. Servis very good alway Have a good Experience. 👍

Great place to eat and drink . Friendly staff , lovely food and a wide choice of beers

Nice food and service. I will use again and can recommend.

Ordered a glass of Chardonnay. Got a glass of Sauvignon Blanc instead. Oh woe is me you say, but when you also wait an hour just for loaded chips at 4.29 and you get a small soggy bowl of limp fries with a cheese flavoured custard on top, you have to ask what are they doing....

We just grabbed some coffee but it's really nice place to relax.

Always pleasant staff, food always hot and well cooked

We love the WOOLPACK Beafeater. Fabulous ambience, friendly happy staff and always yummy food

Great place for a catch-up with friends, good food, staff are lovely and friendly too

Excellent service, the waiter (James) really looked after us well.

I ordered ribs and chicken. The food was nice, reasonable value and typical of a national chain.