Beefeater Oxford Kidlington in Cherwell

Value for money and reasonable quality food.

Very much under staffed but still smiling and nice food

I sincerely believe that it is the worst service I have received in my entire life, and it was not for me, but for my daughters. It took 51 minutes to serve us two "fryer" children's menus: some nuggets, potatoes, frozen peas and some pieces of carrot and raw pepper. 51 minutes. As if that were not enough, for dessert we ordered two vanilla ice creams included in the menu and they gave us two strawberries and cream. In addition to different sizes between them, can someone explain it to me?

Come to this Beefeater fairly regularly, always spot on, even when they get busy, always good service!

Unfortunately, I cannot recommend it, I visited as a hotel guest repeatedly and I was only confirmed that it is not only about individuals. I have always received my food within 50 minutes after ordering. So the first day I spent more than 3.5 hours in the restaurant because the portion was disappointing. The steak (or rather a thin slice of about 5 mm) from the tenderloin should have been medium but it was completely dry :( 4 chicken "strips" and again an hour of waiting and the highlight was waiting for the cheese cake. If you don't order everything you want right at the beginning, no one cares about you don't mind the look. Don't expect anyone to try to sell you another drink. The next day, the same thing. Some guests got beef burgers instead of chicken. The overall impression was not improved by the condition of the dish (stale arugula), a portion of fries, an unnecessary amount of dip on the ribs, an extra dip in the bowl in which the fries were bathed (and the question if I want more immediately while serving?) and not at all the constant sounds of machines from the kitchen, which give the impression that you are in McDonald's. Oh, and don't try it after 6 in the evening! It looked very promising at first glance.

Arrived on time for our booking. Was told that all of the tables were full and would take 20-30mins to be seated so we were directed to the bar. Even though we had a reservation that they couldn't provide for, they didn't even offer a free drink. The attitude was pretty offhandish, as in—that's the way it is so just deal with it or go home. When they called our name, they got the name wrong, and it wasn't even one of the more common mistakes that I've heard before. They took our drink order and was promptly told they didn't do what I ordered: coke and a water. After some back and forth, we eventually got it sorted out, but I can't help but feel that the server was just not listening. As we were waiting more than 10 minutes to get our drinks and have our food order taken, we watched the staff continue to walk past about 10 finished plates of food, ready to be taken to the tables, all in favour of cleaning more tables, serving drinks and washing dishes. The dishes were probably there for at least 8 minutes before the kitchen staff got fed up and delivered the food themselves. The food was passable at best. Nothing to write home about. It took another eight or so minutes before someone finally came close enough to ask for the bill. Frankly, I am disgusted at the service received here. I can't fault the kitchen staff, as the food was prepared quickly. But the others... I've seen better and faster working monkeys than the staff here. The only saving grace for them was that they didn't have the gall to include a service charge as part of the bill.

Standard Beefeater fare. Been here a number of times to make use of various deals and food and staff quality always good. Easy parking and not too bad to get to despite usual Oxford traffic.

Cold loveless food. No good service. Small portions but relatively expensive

Had a good meal Connor was helpful and we had a nice time .

We went to the Beefeater Kidlington on Saturday evening, and had a lovely time as usual. It has plenty of parking, an extensive menu, and the staff are so friendly and helpful. We would like to single out Shannon who looked after us really well. We have had her as our server many times before, and she is so attentive and welcoming. She always remembers us, and it makes our visit if she is on duty

We visited this restaurant for lunch and while waiting for our order we noticed the two cooks were being so rude and horrible to the waitress/waiter just because they were checking the order was right they were so rude and through a plate down on the counter we felt so sorry for the waitress but she was amazing to us so well done to her (Sam)we saw the manager he was brilliant to will visit again but hopefully with different cooks Adrian&Trudy Monk

Fantastic service and good quality food at a reasonable price. Our server was an American man with a shaved head and glasses (sorry didn't get your name), nothing was too much trouble and was really cheerful and friendly

I was hopeful of enjoying this restaurant as a nostalgic blast from the past!!! No such luck!!! Booked lunch for one o’clock (1 hour after they open) my husband ordered the beef, it was finished……an hour after starting????? He had the lamb instead with sides of cauliflower cheese and pigs in blankets. I ordered half rack of ribs with chicken wings, I got half rack of ribs either chicken breast. When I said this to the waiter he just shrugged and said I’ll get you a side of chicken wings, I declined especially after looking at how dry the food on my plate was. Husband said land was cooked well, the roast potatoes were ok, but the cauliflower cheese was dry and tasteless and so were the pigs in blankets. My ribs were dry and with little barbecue sauce, my chicken could have soled a shoe, it was like leather! I said this to the server and he said “I’m sorry!” I did ask for the ribs and chicken to be wrapped up for our dog. Strangely the server said as he delivered a small package of this, “we cannot be responsible for the food after it has left the restaurant?🤣🤣🤣I was so tempted to say, “but you’re happy to be responsible for the poor food you serve here?” But I didn’t. The only pleasant things were a nice glass of Pinot Grigio, the chips and a cappuccino my husband had. Otherwise a very poor show indeed!

We booked in advance. When we arrived we were seated swiftly. The food was amazing. The service was impeccable. The restaurant had a nice feeling about it. Drinks were brought to us swiftly. And the food just shortly after!!

Great lunch out. Great value a Shannon was amazing, thank you!

Great service from waiting staff. Food ok, but glad we didn't pay full price.

My daughter and I came in for some dinner as we are staying at the premier inn for a wedding. I am gluten intolerant and the manager provided a gluten free menu. Our waitress was exceptional, Rebeckah was attentive, kind, and was very quick bringing us anything we needed. Apparently it was her first shift there tonight so well done to this young lady! I must add that I was delighted to see gluten free cheesecake on the menu, it was delicious.

Visited while staying at the Premier Inn. I was with someone with access needs which were completely accommodated. They even removed a chair so there was space for a walker. Rebekah was our waitress and she was fantastic. She was welcoming, genuine and extremely helpful. Food was tasty and came in a timely manner. Thanks guys!

Amazing staff, food was decent and well priced. Shout out to Rebs for her amazing service and good conversation, made us feel like locals.

Great Birthday celebration from the moment we get in. Service was exceptional with quick service, very friendly and professional waiter Pavel, I used my birthday voucher from beefeater food was great as well! We definitely will be back !

First visit to this Beefeater. Breakfast was great plenty of choice. Clean restaurant, staff were lovely and very friendly, would definitely go again A+

Booked table for 3 adults table booked via the app 12.45pm, we turned up and waited for 5 minutes before anyone came too then be told there were not doing food, this the 2nd time it’s happened and the gentleman seem bothered and said that the app war told too not accept bookings

The food and the portion is good for the price but could do with some improvements on the taste

I went to the Beefeater kidlington for drinks lovely evening after work. Went in and ordered a drink the young guy behind the bar was very grumpy and rude and very very unwelcoming . The couple on the next table said the same and they wont ever go back and they should get 'happy staff'. No i know jobs can get boring but when you are in that job u need to smile and not be so off and rude . i emailed them to say about this and i have had no response i will never go there again !!!! AVOID

From arriving to leaving, the service was brilliant. Had breakfast here one day before we visited The Game Fair, cleaned food delicious, staff attentive, very enjoyable.

Went to the one in kidligton ,just two people to be told you have to book the place was nearly empty, had my birthday party there because there was more than four had to go there to book,CRAZY don’t deserve the custom

Two of us chose the 2 course evening menu for under £20 each, which although didn’t give much choice was adequate for what we wanted. From previous experience here slow service has only ever been an issue when the restaurant was packed. However, with only a dozen or so people here you shouldn’t expect two meals to take well over an hour from ordering to being served up. We then had to wait another half an hour for a couple of simpler puddings to arrive, so can only assume it was kitchen staff being very slow.

Took my son for his 21st Birthday with the rest of the family. Thought we would have a nice meal out. The manager was the most ignorant man I have ever spoken to in my life and was extremely rude. There was one guy in the kitchen who if he walked any slower he would be walking backwards. We had a table booked at 7.00 p.m. and were still waiting for mains at 8.30 p.m. There were two other tables in there so they were far from busy! Absolutely appalling. In fact the only decent members of staff was the guy behind the bar and the guy waiting our table. Disgusting. Avoid at all costs.

I booked online because we wanted a Sunday roast. We got there and there was only 2 server's and 1 behind the bar, they were quite busy. We waited about 5 minutes to be seated, the man just asked had we booked then walked away with 4 menus, dropped the menus on the table said I'll be back to take your drinks order then walked away. We knew what food we wanted so didn't look through the menu. We waited about 15 minutes to get our order took, in this time lots of people left, when we said we are all going for the roast we were then told they aren't doing any because of the company cutbacks and mumbled lot's of other things without looking at us, he took our drinks order and said he would be back to take our food order 20 minutes later we asked for attention, the lady Samantha was really nice and polite, she took our order and was really friendly even though she was run off her feet. We finally got our drinks 3 cokes and 1 cider after 25 minutes, the bar man who was clearing tables but we still expected them quicker. The food was excellent even though it wasn't what we went there for. After we had the main meal we asked the man for the desert menu and coke, 25 minutes later we were asking Samantha for the desert menu and where was the coke, The desert was really nice and the coffee was nice. While we had desert another couple arrived they got the same treatment as us, they were put by the door, about 10 minutes later they asked him to move them, he did his charge off to another table and wait for them. He just about said thank you to some of the customers. Turns out he was the manager of the place, the barman couldn't look anymore fed-up if he tried and Samantha was keeping the smile, politeness and a laugh for them all. They even had Premier Inn staff come to clean tables. I have worked in hospitality for many years and I know what busy and short staffed is but it was nowhere near what I call very busy and just a few words on entering about not doing roast dinners would of helped immensely.

I had a meal here last week and the food was amazing! highly recommend. however… there was one staff member called lewis (think he’s a manager) and his attitude towards his fellow staff members is disgusting and repulsive, screaming in staffs face and swearing. very unprofessional… i loved the service and food though

Bit disappointed due to seeing the chef empty spagbol from what looked like a frozen meal carton? Tasted lovely in all fairness but a nit unsure.

The service is terrible, I don’t recommend it

On entering the staff are very helpful and attentive. You don't have to be staying to use this facility which is a bonus if your in the area for a few hours with no where to go ( car service ) The food is OK but the full English ingredients are not steaming hot as its stored under heat lamps that keep it warm.

I've used the Beefeater Restaurant chain for many years, and whilst basic fare, there is a varies choice of menu, and the prices are reasonable, and they often do meal deals, so good value and competitive also. We again visited the Kidlington Beefeater as we were staying at the Premier Inn, next door. It was fairly busy, and the restaurant Manager was helpful and courteous when we arrived. However what really impressed us ( apart from the meal) was our waiter, Conner. A young man, who was extremely attentive to our needs, efficient quick and very polite, with a friendly smile at all times. As I have stated the restaurant was quite busy, but I noticed that he was equally good with the other tables, and was really working hard there. I do believe that this kind of attitude towards customers, should be noticed by Management, and perhaps rewarded. I do hope they manage to retain him, as people like him are hard to get, and though the meal was good, the added attentive service made it more enjoyable. Many Thanks

Mid afternoon meal so minimum staff . Although friendly, the service was really slow and the coffees never arrived. There were only 3 tables taken but we still waited some time for plates to be cleared and next course to be ordered. Drinks sat on bar for 15 minutes before arriving at the table. A shame, because the food was good

Went for breakfast 🥞 here but it was a bit cold ❄️

Food and service was good, but rather shocked to be told at 9.15pm, its last orders, we are closing at 9.30pm. I would estimate that there was at least 30 people in there drinking. Website states, closes at 11pm, obviously staff wanted to go home early, well who wants to work late on Fridays.

Stayed at the premier inn attached, so gave it a try, the staff we met were lovely, helpful and polite. The restaurant was clean, seemed fairly new, but the food was not brilliant , starter served cold, not nice when it was chips with cheese (referred to as loaded skins for some strange reason). The other starter I always like, super crunchy wings with hot sauce. The fish in the fish and chips came in soggy batter and was greyish in colour, not appealing, had a burger, just a burger and it was nothing to write home about. Was told by the staff that the restaurant would close soon to make more room for bedrooms, perhaps that’s why restaurants associated with premier inns seem to be dropping their standards🤔🤔

Obviously mass cooked food is not 5 star, but it was hot and good quality for the price. 1 adult breakfast 2 kids eat free. My kids love it!

Came here for lunch today with my partner and son. Staff were very welcoming and friendly. Food wassuprisengly really good and so was the service! It was also good to see that the chef had great hygiene. Would definitely come back again.

Would recommend to anyone great food

Lewis was friendly, professional and provided a great service

Really hot food. , good atmosphere 👌

Lovely lunch at the Kidlington Beefeater, the chicken burger I had was delicious and Sam provided excellent, friendly service

Great food and great meal out. The service was wonderful, so thank you to Lewis who was so attentive and accommodating and couldn’t have done enough to ensure we had a lovely night. Definitely will be back!

Thank you Shannon for taking great care of us on our visit. She catered to all our needs and made us feel very welcome. She’s a credit to your team.

Great service all round! Lewis in particular was amazing and very attentive! Good was hot and reasonable price! Would go again!

Amazing service. Brilliant food! Busy lively place

Rudeness from the staff straight from the off. The concierge told me I was a bit too early for my table. Nine minutes too early. I commented that it was only nine minutes. He asked if there was a problem and if there was I could go elsewhere as he’s really busy. I almost laughed at his rude approach. He asked if I had had a bad day. Absolutely off the scale. I hope my food isn’t tampered with.

I witnessed a male staff member leave the toilet (a sit down job) and walk straight to the kitchen without washing their hands. The staff member immediately picked up the cutlery container to put it out for breakfast. Should I eat my pre-paid breakfast tomorrow morning?

Extremely slow and poor service, waited 45 mins between main and having to ask for desert menu. In the end we decided to leave after having waiting an hour between corses with 2 small children. With only us, and 2 other tables in the restaurant to serve I felt this was unacceptable.

Excellent first class service from Shannon which all helped to give a relaxed and enjoyable atmosphere which made you very much at home and appreciated

We found this Beefeater restaurant a few weeks ago. That time we had a very pleasant Sunday lunch there but it was crowded and noisy on that day. Finding ourselves once again in Kidlington today, and not having had lunch, we decided to try the same venue again, hoping it would be less busy and quieter. We hadn't booked and walked in to an almost deserted restaurant. We were immediately shown a table for two, given menus, and the waiter returned a few minutes later for our drinks order. We ordered starters of soup and breaded mushrooms. Both dishes were excellent and arrived quickly. My Wife had a main course of steak & ale pie with chunky chips. I had the rack of ribs with chips and a honey & mustard sauce. I'd had the ribs before in a Beefeater. This time I found them a little too chargrilled but they were still edible. The portions were very large. It is the first time, when dining out, that neither of us had room for a dessert. As we ate the restaurant filled up and, by the time we paid the bill, it was about one third full. There were two groups having birthday meals and one, with several children, was a bit noisy. Not the restaurant's fault. Overall the food was OK and the service attentive. Much better than at another Beefeater we've recently visited. We will be returning to the Kidlington branch in the future.

It was absolutely amazing. Even tho there was only 1 chef and numerous rude customers, the staff were incredible, always smiling and helpful, and running the floor and bar like true professionals. Cannot wait to see you all again xx Just got back from yet another feast at beefeater kidlington, and once again, it didn't disappoint!! Shannon was amazing, on point, fun, helpful, and completely perfect, both in knowledge and humour !! The food was incredible, the best ribs and chicken I've had in ages, cooked to perfection with full flavour and smell ...... See u again soon 👌😁

Shannon looked after us thank you

Called in for lunch on Saturday, was looked after by Shannon, very good, she dealt with our whole order, taking slight changes to main course orders and communicating with the chef, drinks and coffee 😁. The 3 main courses we chose we're all very good, we had gammon steak, ribeye and the crisps chicken 🐔 burger 🍔 3 very happy adults.

Called in for lunch on Saturday, Shannon looked after us, from drinks, food order and making latte. We had 3 main courses which all we're very good, gammon steak, ribeye steak 🥩 and the crispy chicken burger 🍔. All cooked to our request .

Great food, great server Shannon, great value!

Good food and excellent service

This is a really nice restaurant. The staff were really friendly and the food came reasonably quick. The only reason I am giving four stars rather than 5 is that there was some chewing gum stuck under the table which is not very pleasant on a table that you are going to eat a meal at. Apart from that it was very clean and tidy, the food was warm and delicious. Would definitely come here again.

Group of 11, preordered the food which worked perfectly. Food arrived promptly without any problems.

Lovely ,nice food and good service

Lovely waitress called Shannon who was very attentive and friendly. Food was really nice and we didn’t have to wait long.

Staff extremely rude and surly. Don't be surprised if you're ignored when you wait to be shown to a table. They give the distinct impression they would rather not have any customers. Good luck with that business plan.

Disgusting ,the worst restaurant ever , a child can cook better ,chicken was with blood and ready to go to the hospital , this is not a restaurant is a nightmare

Went out for Christmas day lunch, just for a change. The staff were very friendly and helpful, and the food was amazing and well cooked. Our servers, were Sam and Lauren, who where absolutely fantastic and even though they where busy with others they assisted our table with true professionalism and I hope beefeater gave there staff a good bonus

Went here for boxing day, food was top notch, staff were amazing, bought staff drinks which I hope they enjoyed

Service was good food good restaurant very clean staff very friendly would recommend to friend big thankyou

This is a nice local for us, and we enjoyed a family lunch here on New Year's Eve. Good food and great service, thank you Shannon!

Family of 4. Christmas lunch. Very enjoyable. Food hot and plentiful - nicely cooked. Drinks reasonably priced. Very well looked after by 2 waitresses.. not rushed. Definitely return next year.

Friendly service and succulent steak.

Fantastic visit! We had a lovely meal here. The staff were all so hard working and very attentive. The restaurant was packed but the staff were running about to ensure that food waits and the taking of orders wasn’t too long. The food was boiling hot and delicious. The portions were massive too, which is quite unusual, judging by the beefeaters I’ve been to! The restaurant itself is very well laid out and didn’t feel all squashed in either. Would definitely return!

Amazing Christmas Day! Lovely food and amazing service

Myself and 3 family members booked for Christmas lunch. Upon arrival we were met with enthusiastic and friendly staff, the food was wonderful and the service stayed consistently brilliant throughout the duration of time we spent. The manager was very engaged with all of the tables and made sure we were satisfied with our service. I will be returning and informing friends and other family members of the wonderful experience.

Excellent service from Shannon today. She was incredibly busy, yet still managed to be attentive, friendly and professional. The food was delicious too.

Awful food Cold food, rubbish service Do not eat here You be better off going to McDonald's.

Excellent disability facilities which are important to me!

Stef is paranormally a pub game changer! Heroically cruising gentleman, make sure you've kept it up!

We have twice booked this restaurant for lunch and twice have been told they couldn’t provide lunch as they had no staff. We won’t be attempting to eat there again. Meanwhile The Jolly Boatman up the road was warm, friendly and the food was excellent and good value

Went for Sunday lunch 2 adults and 2 children Booked on line and wanted Sunday lunch Was told no Sunday lunch was available Ordered off the main menu My wife ordered salmon off the Christmas menu A very strange mix ,salmon and a puff pastry case plonked on the side and with stone cold veg and Luke warm chips . I ordered a full rack of ribs , ribs very cold and so were a the chips , sent it back ! Children's meals were rubbish dry burger a few cold chips and some raw veg sticks . Do yourself a favour and stay well away.

Went to choose festive menu to be told that at 6pm on the second Saturday in December that they had run out of turkey. Bar was pretty much dry. And staff really didn't seem to care less. Would have been zero if that was possible on here

Amazing staff, Relaxed atmosphere. Few items were not available from the menu, which is unfortunate. Apart from that, it was a great service! Thank you, Beefeater Chelsea, amazing service Gentleman with glasses and a black patterned shirt. Very polite and helpful with the menu

We ate here whilst staying next door at the Premier Inn. We were served by the charming and efficient Maddie, who looked after us brilliantly. The food was spot on, with us opting for steaks for our mains. They were cooked by Chef Jake. Honestly...

Had to wait over 30 minutes for a table even though there were plenty empty tables available. We weren’t given a menu for over 20 minutes while staff just stood around talking. When food eventually arrived it was Luke warm. Other people had to wait...

What a brilliant service we had today from samatha made us feel comfortable and welcomed god bless her and merry Christmas

Very slow service Food wasn't hot as had been waiting I think sometime on the hot plate Tried to go there again another night as staying in the hotel next door to be told something about not enough staff so weren't allowing anymore customers in. Nightmare when have a toddler so had elsewhere. From reading reviews under new management but doesn't appear to have fixed the negative reviews. Such a shame as it was decorated nicely inside & all beefeaters are normally great

We cannot speak highly enough of Charlie. She was amazing all throughout and made it such a lovely experience, she even went out of her way to make our dessert (her debut!) which was also amazing. She is an asset to the restaurant. What a lovely girl! Thank you Charlie! :)

We had a wonderful lunch from the Festive menu today. The food was delicious and our waitress Shannon was absolutely wonderful, very attentive and very helpful.

Regular stop for a great breakfast when out on the motorcycle

We stayed at the Premier Inn which is next to this restaurant, the staff couldn’t do enough for us and the food was excellent, we were served by Stefan who provided us with excellent customer services and looked after us. We actually ate here for...

I'm a regular visitor at my local Beefeater with a friend where we attend twice a month so my experience will be based from the service and food I usually receive there. I've been on a training course staying at the Premier Inn attached to...

After a day exploring Oxford we checked into the Premier Inn and walked over to the Beefeater for a much needed meal, one of the reasons we booked this hotel was for the Beefeater next door they rarely disapoint us. The resturant just had one...

Had a lovely family meal here at the weekend. The restaurant was clean and tidy, staff welcoming, and the food was really good. Will definitely be visiting again soon.

Don’t go to this place if you are hoping for a Sunday roast. Visited a few weeks ago and no Sunday roasts available due to issues in kitchen, decided to give them a second chance today and yet again no roasts available. Waitress Shannon was...

The staff were lovely and friendly. The food took a long time to come out but when it did it was very nice.

Visited here with some family due to location and menu choice. We went for the evening set menu, which we all thought was good value for money. The breaded chicken starter was delicious!! As were our main meals. Pudding (biscoff sundae) was very tasty! Our...

Didn’t even make it post the desk, waited there for what felt like an hour!! With numerous staff walking past, who ignored me. In the end I called the young lad behind the bar, who was on his phone!! You working here, he then looked...

Grat food, friendly staff, good price too

Very slow service, noisy, orders sometimes forgotten or wrong. This place is always short staffed.

We went for lunch. They do a lunch time menu that is good value for money. As it was half term it did get busy .Charlie our waitress was very good and serve us well. We had a comfortable booth and was a pleasant experience.