Bear Inn Street in Mendip

Booked a table for 7pm. Arrived and were seated straight away by a friendly member of staff. Our drinks order was taken by 10 past 7. It got to 20 to 8, nobody had been back to take our food order and worst of all our drinks had been sat on a tray on the bar for 30 minutes. The bar staff continued to walk past and ignore them, even taking trays to customers that had ordered after us. After half an hour we left and went to eat somewhere else. Like our drinks, nobody even realised we were leaving. Very strange and unacceptable visit. We are unlikely to return. James

Love The Bear Inn the food is always perfect and the staff are super friendly. They are really helpful and good with our children

Eloise was my server and I cannot fault it, amazing service will definitely return

Amazing cocktails! Had the best experience especially Eloise who looked after us! It was a lovely night!

I had an amazing time - thanks to Eloise! She was really lovely and welcoming and made our experience truly great. Will definitely come back!!

Had a great time with my family and my disabled family member. One waitress really stood out to me. Her name was Eloise, she catered to my disabled cousin in such a considerate yet thoughtful way and really made sure we had a great time at the Bear inn. She is one of many reasons we will be coming back!

Title: Exceptional Service at Bear Inn - Thanks to Eloise! I had the pleasure of dining at Bear Inn last weekend, and I have to say, the highlight of my experience was our waitress, Eloise. From the moment we were seated, she welcomed us with a warm smile and took the time to explain the menu specials with enthusiasm and knowledge. Eloise was attentive without being intrusive, ensuring we always had everything we needed. She made fantastic recommendations, and her insights on wine pairings elevated our meal to a whole new level. It's clear she genuinely cares about her guests' experience. Her prompt service, along with her friendly demeanor, made us feel truly special. Each interaction with Eloise was a delight, and her positive energy added to the warm atmosphere of the inn. I left Bear Inn not only satisfied with the delicious food but also genuinely impressed by Eloise’s outstanding service. I can't wait to return and hope to be served by her again! Highly recommend!

Lovely meal and time here last week, food was stunning but we received the most amazing service from our waitress Eloise, could not fault her, made our evening!

Currently sat at a table in this restaurant. Absolutely abysmal service at the bar. No customer service, would help if one of the bar staff would crack a smile once in a while. It won’t ruin her make up! Waiting along time for food, when not busy. Will not be returning! Shocking

Solid restaurant in Street with gluten free options. If the weather is nice their gardens are great with picnick tables. AS an Inn, theyre decent as long as you have a car it can work well. No concierge, & no fridge.

I can’t thank Eloise enough for her outstanding service. Despite the busy atmosphere, she was patient and polite with our family of 5, and made our experience easier and enjoyable. Eloise’s customer-centred service deserves recognition.

Visited with family. Great food and service. Will definitely return.

We both enjoyed our meals and the service was excellent. Hayley was exceptional, good staff

Had a fabulous meal. Good portions and great quality. Quick service too. Our waitress eloise was very helpful

Had a lovely meal out with my partner. Food was really good and the service from chloe was brilliant. She's an asset to the team and we'll definitely be back.

My family had a truly wonderful experience at the Bear. Delicious food, warm ambience, beautiful garden, and our waitress Cerys was just lovely! So helpful and kind. We can’t wait to go back.

We had a lovely family Sunday lunch at The Bear. The food, service and ambience were excellent. Our experience was enhanced by the professional and polite attention we received from Cerys and Eloise. Thank you.

Had a really lovely meal here with my parents, was served by Eloise who was super lovely and accommodating, food was delicious and the atmosphere was lovely!

eloise and her workplace are amazing, they have great service and are really friendly to customers

Eloise was incredibly helpful and very kind 👏👍!! - phoebe

The service is excellent especially from the waitress Eloise that is simply a lovely person!

We had a lovely meal here last weekend. Delicious food and a lovely ambience, loved sitting in the beautiful garden! I was especially impressed by the service. Our waiter Cerys was friendly, efficient and went above and beyond to ensure we enjoyed our meal, thank you Cerys! We look forward to visiting again soon 😊

I have had a fantastic experience at the Bear. The staff were all really welcoming and friendly and couldn’t do enough for us. The hunters chicken was delicious and so was the caramel tart.

Lovely atmosphere and even better service from Eloise, she was so accommodating and welcoming

My friend and I recently went for the first time and had a wonderful time, great food and service! Eloise was our waitress and she was so lovely, definitely made our experience that much better. Would definitely recommend for anyone looking for a new restaurant to go to.

My family loved our meal at The Bear! Our waitress Cerys made our experience so great - she was so friendly and attentive! Can’t wait to come back soon.

Lunch with family. If staying in the bear carpark make sure you select enough time its easy to overstay and pick up a £60 fine!

I was in the other day with my friend, we got recommended it by a few other people. The staff were lovely (especially a girl called Tiana who was just so helpful), the food was delicious, could not fault it.

I went here a few nights ago had a lovely meal and drinks with some friends, it was lovely! Food was yum, and the service from the staff member Tiana was exceptional, she was very attentive to ensure we had the best experience at the establishment, would definitely recommend a visit!

Good selection of ale and the staff had a great sense of humour. Our server Elosie was very welcoming would recommend. Thankyou

We will definitely coming back in March, already booked the accommodation. The whole experience was AMAZING, excellent customer service, very attentive to any customer needs. We stayed for 3 nights, and found the room very cosy, clean, comfortable. The restaurant had few vegan options. Cloe the young lady who look after us during dinner, was friendly, attentive, excellent service. The place itself is very old style English pub, Inn. Loved it.

We had a really lovely meal last week, amazing food and such a nice atmosphere. Service from our waitress, Eloise was brilliant, friendly staff which is so refreshing, we will definitely be back.

Me and my partner had an amazing time at the bear inn. The food was lovely and service was impeccable, I believe the girls name was chloe. She did absolutely everything to help and did it all with a smile. Well done! Highly recommend visiting here!

We had a great experience here. The food was delicious and of great quality and the portions were a really generous size. All the staff were above and beyond and really friendly and helpful. Would definitely recommend!

Was served by Chloe this evening and she was amazing

Recently dined at Bear Inn for a family get together. It was my first time there. The place was bright and clean yet felt cosy. The food was good and the big portions went down well with my teenage sons. However, felt I had to write to give our self confessed newbie waitress (Eloise) the review she deserved - outstanding. Friendly, efficient, intelligent and all done with a great smile. Good luck in your new job 👍😃

We has a lovely Sunday lunch here. The atmosphere is really good. Our waitress Eloise was very attentive and couldn't do enough to help.

Lovely lunch - good food and great service from the delightful Eloise who was so sweet and helpful and efficient. thank you

We visited The Bear recently and was pleased with the super service we recieved from our waitress Eloise. She is a credit to your establishment.

really lovely experience at the bear inn. drinks and food served really quickly. and the staff are all lovely. a really positive attitude to work and very helpful! definitely recommend.

really great experience at the bear inn. the food and drinks were served quickly and were of exceptional standard. the waiters were all lovely, especially eloise! really reccomend

I hadnt been to The Bear since my youth. Wow what a difference. Lovely decor and atmosphere and a lovely warm welcome. The food was delicious - mixed grill and the sweet gammon. The service was excellent attentive without being intrusive. Special thanks to our lovely waitress Eloise who was knowledgeable and so lovely. Nothing was too much trouble for her and her attentiveness was amazing.

A wonderful pub with a great atmosphere. Food and drinks both excellent value for money. The staff are attentive and can’t do enough to help. Our waitress Eloise was particularly brilliant - thank you! We will be back.

Great food and the young lady serving us was very polite and friendly. Elouise went out of her way to make sure that everything was correct. A great meal and great service .

Had a meal here for the first time in a while as was impressed with the choice and quality of food. Staff seemed knowledgeable and competent and our waitress, Eloise was polite and attentive. Would recommend booking especially at weekends and it was very busy. Will return again to try something different off the menu.

Delicious food. Lovely environment and a delightful member of staff named Eloise. Sunday roast was wonderful and plentiful and we will back for lunch very soon.

Eloise was extremely attentive and helpful. Delicious food and great service

Had a really lovely time here for dinner! Served by the lovely chloe. We will be back.

Absolutely amazing experience, the staff are brilliant and lovely, especially our waitress, Eloise, and the food was really nice. Would definitely recommend.

The staff were all so lovely particularly our waitress Eloise, and the food was to an exceptional standard, would definitely recommend!!

i went to the bear inn it was absolutely fabulous the service was outstanding especially eloise i thought she was amazing

Visited for lunch. Menu extensive, food fabulous and service friendly and helpful! Loved it 😀

Lovely place to stay in close proximity to Glastonbury town centre and amenities. Staff checking us in and helping us it hour food allergies etc could not of been more helpful. Booking.com booked us the wrong room and they helped us change rooms. Had a meal there that was lovely too. Highly recommend staying there and we will be back again soon!

We eat at The Bear quite often as it’s local to us and we always find it very good. The staff are welcoming, friendly and attentive and the food is always delicious. Love the decor too and there’s always a nice atmosphere.

Love this pub. Feels like an old local pub. Have only had drinks so can't comment on the food but the staff are so friendly as are the clientele.

You have a great venue which is comfortable and a nice place to be and the service was very good in particular the more mature server who was most helpful. The food was very good although you appear to have Gluten free items which are not shown on your Gluten Free menu so this needs looking at, overall very good and we will return

Sunday Roast today (15th) Delicious, plenty to eat and Haley looked after us so well. We had a great meal in comfortable surroundings.

We had a really lovely time this evening. Laura was really helpful and made my daughter's birthday really special. All the staff were fab and helpful. The food was fab too.

Food, service and staff were all lovely, as usual. Thank you to all for a great lunch.

I had a lovely birthday with my friend there, service by Laura was very good. :)

Lovely location, pub itself is really nice, decorated superbly, clean, immaculate and the staff are very welcoming, friendly and nothing is too much trouble. Such a warm, friendly atmosphere

Fantastic food, great staff. Easy to get parking and free once handed ticket in to staff.

Great staff. Good atmosphere. Food very good quality.

Spacious seating arrangements. Regular entertainment. Friendly welcome. Interesting architecture.

Long wait for food and quality appears to have dropped recently. Not cheap and I expected better.

Lovely friendly Staff serving lovely food, thanks Laura

Delicious food served by Laura, very friendly

Green King Inn standards are held up well here. We stayed at the hotel and dined at the restaurant. You always know you will get great food and a decent accommodation. The restaurant and gardens have a great atmosphere and it was very relaxing. The building has some very interesting history and they built on that. It’s family friendly, with a play area and I felt comfortable having food and allowing the children to play as it’s self contained. There is parking to the rear of the hotel and restaurant which has electric parking and other spaces. The parking is covered if you see them in the bar when purchasing food or drink or staying. You are just off the high street and near to Clark’s village. It’s a thriving area and quite pleasant to wander.

Really a perfect evening, staff could not have done more for us, great meal & amazing service

Had a wonderful day! Staff was super

The serving staff were brilliant - couldn't fault them. I watched them, as we were waiting for our food, and it was good to see how attentive they were to everyone in the restaurant. They were never intrusive, but ready to respond at a moments notice, which is exactly how they should be. I worked in a retail environment for the whole of my life, so I know what good customer service should look like, and the serving staff have got it nailed! The food was first rate (we had Sunday Lunch.) as well, so our whole experience was excellent. I will definitely recommend my friends to eat there! We had a '30% off mains' voucher, which was why we decided to go, but it would be good value for money, even without that.

Lovely place. Breakfast was lush. Laura is diamond

Staff really friendly especially laura and cara..definitely coming back

Save your money and health go some where else ..£16 for tad Pole size peice of fish and 15 chips .cold I may say .mushy please cold ...Two friends got cheese macaroni ...similar price it was like soup ..the bread as my learned friend said his nan she been dead a year and she fresher then the bread ..so it says something....£3.10p for half of Pepsi...never will all 4 for us who visited. Will never return...its a ding ding microwave kitchen ..VERY DISAPPOINTED GO ENJOY FOOD SOME WHERE ELSE ..OBVIOUSLY MY STANDARDS ARE A LOT HIGHER THEN THIS PLACE ...

We specified to not have tartar sauce in our fishfinger sandwich which had tartar sauce present (as the person eating had allergies ) , when paying we decided to have a coffee , we asked if this could be served to us but were refused where the bar tender stated ‘you need to pay your bill before as you could do a runner’ , this was followed by 2 poorly made coffees by machine which were extremely watery, we ordered a mocha latte which was forgotten on the order. We went back to the bar to ask for this drink to be greeted by ‘she never ordered one’ and on production of our receipt he was proven wrong. Then the drink was produced and it was a normal latte , not a mocha latte. So it took 4 attempts to get a hot drink correct and when the correct one was produced it was disgusting and watery. Very poor show from marstons. We are here for a long weekend away for my wife’s 30th birthday , this was our first meal and rest assured we will not be returning. Finally the waitress at our table was welcoming and friendly / helpful that was the only saving grace.

Very nice to be greeted by an obviously well trained and polite young man, who it transpired was on his first lunch service. We both had the chicken pie with mashed potatoes, which we found to be very tasty

Took the kids for a meal after lots of shopping in Clarks village was served by Laura who was really attentive and engaged lots with the children making them feel really welcomed, food was good and served quickly, highly recommend

The service given by Lauren and Laura was excellent. I would recommend the Bear Inn.

Best option if you go through street, decent value for money, ideal location for shopping in Clarks village, no elevator, no porter to help with luggage

I recently traveled to the UK to settle my eldest son into boarding school, which, as you can imagine, was a stressful and emotional experience, especially coming all the way from the beautiful landscapes of Kenya. During this time, I had the pleasure of staying at Marston’s The Bear Inn for four nights, then moved to Bristol for three nights, and returned to The Bear Inn for another two nights before my departure. Given the anxiety surrounding my son's first time away from home, I cannot emphasize enough how comforting and exceptional my stay at Marston’s The Bear Inn was. The service was outstanding, and the staff were incredibly friendly and accommodating, going out of their way to help me settle my son and ease my worries. While every member of the staff was wonderful, I feel particularly compelled to mention Laura Williams. Her warmth, attentiveness, and dedication truly embodied the best of British hospitality. She was constantly checking in on us and other guests, always with a smile, making everyone feel truly valued and special. Thank you, Laura, and thank you, Marston’s The Bear Inn, for making a challenging time much more bearable. Your exceptional service and kindness made all the difference in this important transition for our family.

was served by Laura and Lauren today, they were lovely ladies who assured I felt cared for and every need I had was met, the food was divine, and the overall atmosphere was so welcoming and friendly. This is a definitely a new favourite! Will be back again.

The Sunday roast was highly disappointing. Chewy and not so fresh. It appeared reheated. Not ideal for a Sunday traditional meal. To be clear though, the staff were excellent, friendly & helpful.

I came here out of the blue and had a really nice experience all the staff were really efficient and always had the customers needs in mind the atmosphere was really soothing yet fun and the food was astounding

Nice pub, friendly staff, decent food and not overpriced. Clean and tidy.

My first visit to Bear Inn and I must say, what an amazing experience. Very homely and I loved the service from Laura Williams and her team, I will definitely be coming back. Thank you for the amazing hospitality.

amazing and fast service, staff are really sweet reasonably priced, 10/10 would recommend

Laura was very helpful and friendly and was a very nice atmosphere all around

really lovely staff and atmosphere. efficient service

Thank you lovely evening and Laura was amazing and really made my 8yr old daughters birthday wonderful ❤️💕

Our first visit here, we will definitely return. The food was excellent with affordable prices. Service was fantastic everyone friendly and attentive. All in all great experience 10/10

We had a lovely meal at the Bear inn. As a family of 4 we were welcomed by Hayley as soon as we arrived and shown to a table. The food was amazing so good we could have ate it twice over. It became busy but the staff done well with the situation and apologised for any delays. My children enjoyed the playground in the garden after our meal which was reasonably priced for a family of 4 with drinks and puddings we paid about £75. Thank you everyone at the Bear Inn for a lovely lunch we can’t wait to return.

Lovely food and Laura was an amazing waitress even gave our kids a shot of lemonade 😊❤️🙏

The food was very nice and it was all cooked well. Laura was very helpful and very kind.

Lovely meal today, Hayley looked after us very well, very polite and friendly, thank you we will be back 👍

Very disappointed at how long we had to wait for our food. Dessert was ordered, cancelled and then delivered cold.

We had a great evening at the Bear Inn. The food was good and the staff were very friendly. There is an early evening discount if you want to give it a try.

Always come here when visiting Clarks village, the staff are friendly and the service is great.

Stopped off here for dinner after swimming in Greenbank. Lovely spot with lots of options for food. Our server Lauren helped my friend out who has a food allergy and was very attentive☺️

Always a good night out. The staff are great and the food is delicious.

I came here for dinner with some friends a few weeks ago for a birthday. Our waitress Lauren was so friendly and kind! She helped us with a surprise cake for my friend and brought it out with candles and sang with us :)