Barley Mow in Havant

Well where do I start.....! We ordered 2 adult vegan meals, 1 children's vegan meal, 1 adults burger meal and 1 meat free carvery. The meat free option at the carvery was 2 yorkshire puddings (?) It was all only luke-warm and very bland. The vegan burgers arrived with bacon in them. We sent them back and were told that it would be another 15 minutes to get fresh burgers. The children's meal was left on the counter and not brought over so we collected it ourselves. When the fresh vegan burgers arrived they were served with a side on coleslaw in mayonnaise. At the end of our meal we had to go and ask for the children's ice lolly which took another 10 mins to arrive. It wasn't particularly busy time as there were lots of empty tables. This was very disappointing as we had had a very nice meal there 2 days before. I will not be returning!

Awful experience. Despite prebooking, we waited 1hour 40mins for our food. Way beyond the prebooked leaving time we had to register before arriving. At no point did staff approach our table and explain anything. We actively had to seek them out (they were very polite), to be told ours is next or around 5mins. (It was not in fact, it was more than 25mins) The meals arrived so staggered some had finished eating before the last meals arrived. We didnt receive Some of the sides advertised with the dishes. We had no cutlery provided so had to find our own, some of which was very dirty. From our table we saw and heard many families conplaining and offered conpnesation, drinks etc. None of which was provided to us. It truly was a terrible experience.

We arrived around 5pm after booking a table, as stated at the door we waited to be seated but we were completely ignored until I approached a member staff who showed us to a table, it was not busy at all probably 3-4 tables as we walked through the restaurant there were tables full of glasses and plates we sat down no explanation of how it all worked if someone took our order ect so we figured this out for ourselves. We ordered fairly quickly at the bar the female on the bar was lovely! It was still very quite after about half an hour we thought our food would have arrived by now but no sign we hit 45 mins so I asked a member of staff who returned to say should be out in a minute another 15 min and so an hour wait in total our food started to arrive but one meal at a time! With the children's meals arriving last and some of had finished by the time our last meal arrived! We asked to speak the manager on 3 occasions who avoided us and never came over, as we had to preorder pudding we asked for these again we waiting a long time and they all arrived in dribs and drabs... If it had been busy I'd completely understand the wait but it was not busy at all we were never even offer an apology. On leaving there were other tables starting to complain, We left very disappointed!

Absolutely horrendous experience. My family and I made a pit-stop here for dinner after a brilliant holiday on the island, and I really wished we hadn't of bothered. I booked a table for 5:30pm and upon arrival, despite a sign stating "Please wait here to be seated", no member of staff arrived to greet us or take us to a table. In fact, after a few minutes of standing by the door like confused lemons, it was one of the regulars who told us to "just go on through to any table" because "no staff will come". A bit bemused, and wondering what the point was in booking a table in the first place, we made our way through the restaurant and got ourselves seated. I ordered some drinks via the Stonehouse app which, to be fair, were served pretty quickly. It's a shame I can't say the same about the food. We ordered five meals at about 6pm and after a little while waiting, I noticed all was not well with the service. Other people were complaining and making comments about how long they were having to wait for their food - not a good sign. After waiting 50 minutes ourselves, I decided to go up and ask how long our food would be. I was polite, and even said "I can see you're struggling tonight", but, with all due respect, that wasn't my problem. I had paid good money and had three hungry & tired children with me, plus we still had over an hour's drive home ahead of us. I was told "your food is next, they're just doing it now" and given a time period of "another 10 minutes". We waited another 10 minutes, still no sign of our food. We'd now been waiting an hour. One of my children had ordered a carvery, so I just went up and got hers for her at this point, even though I'd asked for our meals to be served at the same time. After this, our meals came out staggered, with my other child being served last and had to wait a total of 1 hour and 40 minutes for his very small burger and small portion of fries. Absolutely unacceptable. We then realised there was no cutlery on our table, so I had to get some from another table and one of the knives clearly hadn't been washed properly. Tables around us hadn't been cleared, other families were still complaining about the service; it was just an awful experience. Also, some of the people complaining were offered free drinks and dessert as way of compensation for the terrible service, yet we were not offered anything. It seemed the harder you complained, the more you got, which isn't fair. The staff knew how long we'd been waiting and should've had the courtesy to come over and offer us the same, but we got nothing, which was charming. Needless to say, we will never be visiting this place again and would never recommend it to anyone. It was a very miserable end to what was otherwise a very happy family holiday. If I could give it a zero out of five, I would. Even 1 star is being generous.

Thought we'd hit the jackpot on the first night of our holiday. As we passed the Barley Mow on the way to investigate the beach, we saw it was 50% off all burgers. Deciding to take up the offer we were able to order directly from our phone via the QR code on the table. Two adult burgers and one children's burger for our son (we had our newborn with us too). One would assume the kitchen staff would be prepared to serve quite a few burgers and that service would be quick, given the offer that day they were promoting, We waited. There were two chefs enjoying a bit of banter with the waiting staff (open kitchen), from their body language you would never have have guessed they had a mountain of tickets piling up and a load of already very unhappy customers. The waiting staff were pleasant and knowledgeable about the menu, but clearly frustrated by the chefs. After 20 minutes or so we realised we had made a big mistake. Many other customers were inquiring about their food, but the bar staff were continuing to take orders with no warning about the wait time. The chefs still seemed to lack any urgency at all and by this time, the manager (I assume) had started to help in the kitchen. Every time a customer would enquire about their food the manager would say "it's literally the next order". We ordered some more drinks to pass the time. 45 minutes and At this point we decided to get some crisps from the bar as our son had begun crying out of hunger as he could smell food, but still no sign of our order. We ordered more drinks from the bar. 1 hour and things were clearly very wrong in the kitchen. At this point it seemed nearly every customer in the restaurant was complaining to the staff about their wait on food. At this point a family near us (that also had a crying son due to the wait on food), complained for the second or third time. Their food came about 10 minutes after. Now this family ordered their food way after we did (they came in after we sat down)and at this point I had really had enough as clearly the chefs were swapping the order of the tickets on order of most grumpy customers. I spoke to the manager (who was polite and apologetic) who informed us our food was next. When the burgers were put on the pass (1 hour 20 minutes later), I collected them myself as it clearly was going to be quicker than waiting for a member of staff to do it. My wife had a pot of coleslaw with barely anything in it and my burger had no coleslaw at all. I took the food back and complained to the chef. The burgers came back and the manager informed me that the vegan burger (mine) didn't come with any as the mayo used isn't vegan, but there was no mention of this on the menu. The manager bought two full pots of coleslaw and said the extra one was to make up for the long wait. I asked if that was to be the extent of the compensation and he politely offered a free drink and dessert for all of us. We took them up on the offer as at this point it was getting dark outside, so we had no opportunity to explore the beach and our baby needed to be fed. As we are only staying on hayling island a few days, this experience robbed us of a pleasant evening. I spoke to the manager as we were leaving (who I genuinely felt sorry for) and asked him if he was short staffed. He said yes and that staffing for that day had been messed up completely. I couldn't help but think that the chefs were still so complacent given the situation they were in. We left feeling miserable about out first night on hayling island and having spent way more on drinks than we intended. Only upside was the food wasn't bad. This was easily the worst dining experience I have ever had.

I use to come here with my mum and dad every month, it’s still good, just overpriced which is why I can’t give 5 stars

Over an hour wait for food then saw we was over charged management wouldn't come and talk to us worst customer service

This was the worst place ever people were rude it took forever to get my food almost 1and a half hours it took so long dont come here

The food service was appalling we got here at 5.30 it’s now nearly 7pm and we are still waiting it wasn’t until we kicked off that they managed to bring our food out at last I’m diabetic and need to eat my friend went to the bar to complain about the service and 2 minutes later our food came ….. other tables were in the same position as us and we all had children with us …. I came here in the summer months… but I might go somewhere else from now on so disappointed…… and the side coleslaw in the pictures …. Not even quarter full… as you can see by the picture…. Tracy

I am in fear of wasting my time writing this review as I have looked back at all the bad reviews with the manager or staff member replying to them with apologies but having just had the carvery there I can see there has been zero improvement. My husband and I met another couple for lunch and can safely say the roast was the very worst I have had in my 55 years of eating roast dinners. It was tasteless mush! The roasts potatoes where soggy ,rubbery and zero taste...you where only allowed one slice of meat on the regular roast, the Yorkshire puddings where the same as the roast potatoes, the vegetables had never heard of Al dente and you could not distinguish whether you had a carot or a bit of cabbage in your mouth as it was all so bland and tasteless, the gravy had very little taste along with the cheap sauces and the cauliflower cheese had no real cheese on and what it did have was just like a cardboard taste....nothing! It was quite frankly a mass of disgusting pigs swill . The only good thing where the waitresses who where helpful and polite so thank you for that at least. So beware if you want a nice meal, in my opinion, this is not the place to go.

The Sunday roast was lovely and the variety of veggies was great. Love it

Went today the 13-04-2025 was dispointed that you couldn’t have a another Yorkshire pudding unless you get kind size also meat was stingy 2 slices for 18 pounds with a drink on a Sunday sever was rude when I asked wouldn’t come again also the beef was mainly fat I was served

Friendly enough place. Service was painfully slow. 40 minutes for food and it wasn’t busy. My BBQ pulled pork burger was ok. The sauce was nice and toppings, but the beef patties were kebab van quality. If I’d been at a kebab van I would have been delighted but not a pub. Kids meals were good value. Overall ok but wouldn’t go back.

Larna was such a lovely member of staff brilliant conversation and super friendly. The food was amazing as well and every other member of staff were so friendly

It was our 1st time there and we loved everything about it! Good Food and very affordable, amazing staff, dog friendly, and I have to say this is a very trustworthy place. Thank you especially to Sophie and Chantelle… you rock! 🙂

We visited the Barley Mow as a group and, unfortunately, left feeling thoroughly disappointed. While it’s possible the team was having an off day, the quality of the food was well below expectations. The beef was stringy and tough to chew, and the burgers could have easily passed for something you'd find at a Wetherspoons—hardly worth the price. We ordered a mix of desserts, including four adult and four children’s options. After being informed there were no waffles for the waffle sundaes, we were told they would be substituted with extra ice cream. That seemed fair enough—until the desserts arrived. The first two brought to the table had barely a scoop of ice cream and certainly didn’t resemble what we’d expect for an adult sundae. The staff delivering them were unsure what they were carrying, checked multiple areas, and then returned to insist they were indeed the adult sundaes. In all honesty, they looked more like the children’s portions. Despite this, we accepted them and politely asked for the rest of the order to be checked on. Two more children’s desserts followed, then another mix of one child’s and one adult’s a while later. The final two—one child’s and one adult dessert—had to be chased up several times. Each time we were told they were “just coming,” but they took an unreasonably long time to arrive. There was a clear breakdown in communication and organisation among the waiting staff, who didn’t seem to know what had been ordered or what they were serving. The bar staff, on the other hand, were friendly, polite, and helpful—which was one of the few positives. Regrettably, based on this experience, it’s not a place I’ll be returning to anytime soon.

Great food, friendly staff with excellent service. Also dog friendly, which is a great bonus.

Had a great meal- service from Micky & Sam was great and they were on good form with the dog and the kids!

Great service from start to finish food was great service was great would recommend friendly and pleasant staff

Fantastic bit of food here for a reasonable price, hat the mega hot honey porker and Connie in the kitchen cooked it to perfection! That good I took my last few slices home in the takeaway box. Had the roast here a few times and has never failed to dissapoint. Great pub

The carvery today was extensive and delicious - loads of veg and not over cooked. Sarah and the team are doing a great job.

Lovely big pub. Beautiful food. I had fish and chips and it was huge and extremely tasty. Daughter had a pizza and was happy with that. Mum had the simply cheeseburger and chips and was tasty. Staff were very polite and nothing was too much bother.

Great breakfast, lovely place and Dog friendly….. win, win

Lovely staff, good reasonable priced food and drink

Friendly from walking in the door to clearing our table. Ordered meat free carvery and BBQ pulled pork burger, my son said this is the best burger he has had in a long while. My meat free carvery was self service of veg, which was fresh and delicious, although needed a light salting (but that's always gonna be to taste isn't it!) My veg tart didn't arrive BUT the fab "gaffer" baked me a new one to take home. All in all, the place is newly refurbished so nice and clean, ALL the staff are friendly and helpful and for the first time in ages, we've had a great meal ina great place with GREAT service. If I ever come back to Hayling island I will definitely return and HIGHLY recommend. Thank you Mothering Sunday Team

Food took too long to get here. Like over an hour.

I had a delicious burger and cooked to perfection made my evening even better when Joe the chef gave a big smile

We visit the Barley Mow often with our dogs. We all have a breakfast bap. The food is gorgeous and the staff are lovely. The dogs drag us in as they are treated so well. Thank you Barley Mow for looking after us xx

Very tasty Sunday carvery and plenty of choices of veg

Went in for Dinner with the kids and was seated by Brendan, he was very helpful and great with the kids. Food was lovely so we will definitely be coming back

Bren and his team went above and beyond when I visited. Definitely be returning again soon

We went to Barley Mow for lunch on Sunday. The service was extremely slow. Our starters were hard and burned and the pizza was just awful. We won't be coming back for sure.

Carlos and Laila fantastic and very helpful staff. Tye carvery was delicious 😋 . Highly recommended

I recommend. Delicious food and nice service 😉Sue serving the carvery is very nice, helpful and friendly.

Mickey is a friendly chap great banter good asset. And the half price Philly burgers on Monday is great this is my 3 week of ordering them 🤓

Carlos and Laila were very friendly staff, always cheerful. The carvery was delicious. We will be back.

We had a lovely meal there for my Wife’s Birthday. The food was great, value for money and the service amazing. As we were in the area on holiday, we took our very friendly Labrador with us. He was looked after amazingly by the friendly and helpful staff. He made some new friends with Mickey, Darcy and Larna who couldn’t stop popping over to give him a fuss and provide treats. We all had an amazing time. Thank you 👍🏻😎

Food's very well presented and always fresh, meat cooked well and succulent, Sarah takes pride in the presentation and very friendly :)

This is a very average place as well as an average carvery. Location- A typical pub setting with plenty of parking and room for disability parking. We had to wait to be seating and it seemed that they were short staff. Carvery- We had to wait ages as the queue was extremely long. The staff were rude with regard to the meat allowances as many people had questions. Bad quality meats, very fatty. They had the usual- roast potatoes, carrots, green beans, stuffing and mash (Not the best variety). We won’t be rushing back but it was okay if you want a quick carvery to fill a gap.

Carvery was amazing, all staff were friendly and helpful.

We always go here after a walked and always great prices and very friendly staff, especially Laila who always happy to serve and very approachable, definitely come back and recommended.

I went recently with my family for an evening meal. The food was amazing, the service was excellent and a very good all round experience. Will definately be going back. Highly recommend to others.

Great choice of food, and helpful staff especially Larna

Great dining experience, quick and polite service .

Foods was lovely, and the service by Laila, she’s super friendly and amazing.

Food was lovely, friends staff served by Laila My favourite food is full English Breakfast

Food was okay. Service speed if ordered from the app, very slow. Took an hour to get 4 starters out. Staff is just walking around while there are so many tables to clear up... If you are coming here just to drink, sure thing. Plan on having food? Take the day off. Price wise for what you get is okay however!

Just visiting the area and the Barley Mow was recommended to us. So pleased we came. Food was delicious and we were made to feel welcome. Great dog friendly pub.

Lovely carvery with my family here today. The beef was wonderful, gammon was so good too. We even had puddings and the apple pie was fantastic! Service was great at the bar from Chantelle and good quality food and service from Layla at the carvery the food was nice and hot and great atmosphere. Thank you we will be back soon!

I came back to the barley today to meet some friends and Sam and Chantelle were serving ,they were so helpful and attentive I will be back again thank you to both girls for making me feel so welcome xxx

All good pub grub & good advice from our server Larna. Will return soon.

Great carvery! My friend ordered a pancake dessert and after waiting over half an hour it was brought out with no pancakes as they said tgey had ran out but they didnt inform her of this. Roast was good 👍🏽

Sam is very lovely comes over as a very kind helpfull person we been coming here a year now me and my dad and seems a very happy person alway quick to help and its a delite to see her still here working hard

Very helpful staff. Especially Mickey who was trying to save our balloon. In general - very good experience. Thank you

This is a really nice place. Food was affordable and good , Customer service top notch. Shout out to Laila, who is such a pleasant person. She serves with grace and love and her smile and warmth makes it more beautiful and I look forward to seeing her more. You guys should cherish Laila. She’s a treasure xx

went for a carvery this afternoon and met this wonderful woman called laila she helped me out and gave me some recommendations. if i were her boss i would give her a raise !!

Laila the break lady was very friendly and cheerful 👍👍👍

went for breakfast it was lovely, the lady Laila was very helpful and friendly!

We had a great time at Barley Mow, Hayling Island. Laila was fantastic, very helpful.

I had a great breakfast on Friday morning! Came in with my mum and was not disappointed. Laila the chef made us feel super welcome and the food was fresh and cooked to perfection 👌 would highly recommend.

Lovely food, amazing service very accommodating of my allergies. Mickey was a very nice chef and was very helpful. The manager was very friendly. Overall great and cheap.

This was such a lovely find. Cosy interior, welcoming staff. Lunch was yummy and the staff were great with my daughter. Definitely recommend

friendly staff. jamie always goes the extra mile to pleasr

We had a lovely experience. Great food and atmosphere. Layla looked after us really well and was very professional!!

I went for lunch the food was delicious 😋, I found lady Laila she was very friendly and helpful, definitely will go again 😊

I went here for a breakfast and it was cooked by the lovely Laila she was a very nice and helpful lady and i will definitely come back and deffo recommend!

Visited the Barley Mow for breakfast. Great service, there was no black pudding, so the lady serving said it would be a couple of minutes, by the time I took my drinks to our table, Laila came and told me that it was ready. The black pudding was cooked to perfection, best black pudding I’ve eaten on the south coast. Food was fresh and piping hot, will definitely return.

Booked a table for 8 Great service very patient when I was having issues with my phone and the app Food was great Our favourite place for a carvery :)

went with my family for breakfast’ enjoyed delicious buffet breakfast cooked by lovely lady call Laila. will be back agai.

Always end up getting a pizza here, everything made fresh, usually have shae cook it and always delicious

Great quality and friendly service, new manager bren and kitchen manager Terry always willing to help, keep it up guys

Saterday breakfast with our grandson larna served us and was very polite and chatted with our grandson

Really nice place to enjoy your meal. I went there with my friend for breakfast 😋 food was delicious. There was a lady name Laila she was such a nice , helpful person. I really enjoyed their serving .🥰😋

Went there recently, great food and lovely service from Larna

Must say one of the best carvery’s I’ve been to!! Food great meat was not dry and service was excellent

Food was nice and staff were really nice including a staff member Called Larna.

Disappointed dirty tables, atmosphere horrible/staff rude, severe food allergy. Manager very rude asked about menu and allergies got rude response and said speak to bar and walked off when trying continue speaking to him: went to bar and ordered food Jamie at the bar was very polite and helpful and apologised for his bosses behaviour. I was told they needed to find the allergy tablet so I could fill it in as I have a severe allergy. They was going to bring it to me at the table and never happened as they couldn’t find it. My husband had pizza it was lovely no issue at all , I had carvery the food itself was lovely but the lady serving it needs retraining she was cleaning the side where the food is , dropped the cloth on the floor, then picked it up and carried on cleaning the food service with food on there for the carvery. When it came to desserts we ordered Mine with vegan custard due to my allergies and 15 mins later someone come to the table and said they didn’t have any vegan custard but had vegan ice cream would that have been ok. We said yes thank you. The desserts came out when I took one mouthful of my ice cream it didn’t taste right, so I asked my husband to try it and he said it is normal ice cream not vegan which is also what I thought. I didn’t eat anymore of it. 5 mins later I didn’t feel 100% and ran to the toilet and was violently sick as they had given me something I’m allergic to. This is not good enough and has made me seriously sick now. The manager didn’t care at all and just walks away when you try talking to him. I am a head chef myself and if this happened in my kitchen there would be severe consequences something needs to be done about it. My husband will also be reporting this to EHO as this is health and safety and put my life in danger.

Popped in at "The Barley Mow" last summer while visited Hayling Island. The restaurant atmosphere were amazing.Food was so yummy,and I can't wait to get back one day!!! Laila who served us was very lovely and friendly. I highly recommended to other friend whoever like to visit Hayling.

i had a great experience at The barley mow both Lizzy behind the bar and Darcy on the floor did an amazing job at making sure we had all the things we needed. We had a calzone which was delicious as usual and was fresh. Will definitely we back

Sam at the bar was particularly helpful and friendly

Top notch grub and service...cheers..mickey and Liz!!!!

We used this pub before and was very impressed. We came back today and enjoyed another good meal. Could.dp with a bit more staff but overall it was a good visit

Lovely end to our weekend away. We popped in before our journey home.The lunch was of a high standard.Great choice of food and good prices too! The lady serving us was friendly and helpful and her name was Sarah.

Really enjoyed my visit for breakfast, food was fresh and Brendan was very welcoming. Good place to take your dog also

This is what they class as a veggie supreme , one slice of mushroom a little bit of red pepper and some sweetcorn. It is all done by weight apparently. Dreadful customer service . If I could give it no stars for service and no stars for food I would.

Friendly greeting from mickey and liz nothing was too much trouble very welcoming

Lovely food really nice atmosphere 👌 service was outstanding and the customer service from the staff was amazing they was so helpful even got to say hello to brendan waller the manager he is very well known to the regulars so was nice to meet him to would definitely be going back

I came in on Thursday evening and was served by a very helpful lady Sarah behind the carvery. Throughly enjoyed our meal and will defiantly be returning soon .

We received excellent service from Mickey today! I work in the customer service industry and Mickey went above and beyond for us today. Even accommodating my two children and making them feel welcome by making them something that wasn’t on the general menu. Keep up the good work! 😃

Had an amazing experience with my girlfriend and her son, had an amazing service given to me by lizzy. They had a very friendly and professional demeanor and made sure we were felt welcomed and looked after 10/10 would recommend.

Went for a Sunday lunch. Ordered 2 large roasts and a bacon cheese burger. My husband git his large, but I was given a standard plate. The carver was quite rude when I queried the plate, which embarrassed me as there were people behind us. Vegetable selection was limited, but ok. Pudding was ordered, but after 35 minutes, we asked when it would come and was told it would be another 10 minutes. 45 minutes for apple pie and a drizzle of tepid custard! The restaurant was 1/3rd full, so not busy. Table beside us complained about the service as food was bought out staggered. Overall, food wasn't bad, but staff really couldn't care less. Disappointing at best.

Nice pizza, long time but was in no rush

Friendly staff. Lovely roast. Reasonable prices. Mickey and Sam were very friendly and nothing was too much bother.

I came here for roast and severed by a lovely chef called Laila will definitely come back

I came with a few friends to enjoy an evening and the food and service was great. We ordered off the set menu and the cheeseburger was very tasty. But what really made the night was our server Larna she was incredibly helpful with a few of the more picky eaters and she made sure our evening was the best it could be! We will be coming back.

Was made to feel uncomfortable by one of the bar staff.

Everything perfect as it is every time we visit so glad the pub is still dog friendly.

We were served by larna today she was very helpful and always had a smile on her face.

Was served by larna yesterday. Great service

Ate at The Barley Mow on the 11/02/2025. Food was good on a dark and rainly night. Unfortunatley, we picked up a £100 fine for parking in the pub carpark.! We aren't local and had no idea that we were supposed to put our car registration in when we went in to eat! Thankfully, the Manager and the pub company sorted things out with the mimimum of fuss and cancelled the fine. Excellent service but be aware that this pub has a serious parking policy!