Bar Twenty Seven in Cheshire East

At first forgotten item which had to pay again then when I left realised have wrong order

Went to this costa in wilmslow today with my son and his two daughters. I wanted to use the toilet while my son joined the queue. As usual not in use , with the fake sign to say not in use. I told them to leave, not going to spend money in a place that doesn’t provide a toilet. Terrible experience.

As locals we are desperate for the White Lion to return to its glory days. We can walk there - super handy! Popped in for mid week family quick tea tonight to give it another go after recent mediocre experiences. Prices are high - but then the food is now self collection? Really? Bad start. Then waited 50 mins for food. Toilets out of order / no loo roll 🤢 so a bit cross by now i sought the manager. The manager replied with a slew of defensive ‘we are busy’ responses. The pub was ultra quiet… busy? Really? Then food arrived - oops was ready to collect. Definitely not worth the cost/ wait! Katsu curry ok. Veg cold on other meals. No apology issued at any point. I did point out an apology goes a long way! This is a village pub crying out for friendly service. Great food and service = repeat business and recommendation. Sadly we wont be back any time soon.

Came in for a quick latte with a bowl of chips, not that busy and the lady behind the counter kept asking what people wanted and took over 30 mins to be served and 20 mins of this was for my chips. SLOW SLOW SLOW

Andre was so kind and helpful, despite the wait time been long he went above and beyond to make sure we left happy and continuously apologised even though the situation was out of his hands. Credit to there team!