Based on 1.475 opinions finded in 2 websites
Based on 1.475 opinions finded in 2 websites
Nº 1180 in 1604 in Newcastle upon Tyne
Nº 186 of 222 Other cuisines in Newcastle upon Tyne
Opinions
A bar like at the airport. Expensive and fast food. If that's what you're looking for, ok.
Jarosław Miara . 2024-11-17
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Fast food, bar in the airport. You were supposed to order online, but you were then served at the counter. It was still a great way to pass the waiting time.
T D . 2024-11-14
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Polite and friendly service. Staff behind bar always polite and friendly
Lewis Darlo . 2024-11-10
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Not brilliant. Breakfast was cold and the place was filthy. Drinks v.v expensive but it’s an airport so you expect that. Little one enjoyed watching the planes take off though so not all bad 🤷♂️
Gavin Heaton . 2024-11-09
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Suelo de bar y mesas sucias. Tuve que limpiar la mesa yo mismo. No es un momento ocupado. El personal estaba hablando cuando se podía hacer una limpieza obvia. No volverá de nuevo
Mary B . 2024-11-07
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Viajar a LHR desde NCL y el aeropuerto fue muy tranquilo, solo un par de empleados, pero no el más feliz, posiblemente aburrido, sorprendido por los precios de hoy, £ 11. 50 por una pinta de Guinness y media sidra, realmente estás tomando el micrófono, ¿son precios inflados para el invierno? A medida que se acercaba a las 7 pm, la entrada estaba bloqueada con sillas, ya que solo había 3 vuelos saliendo, así que no más negocios, ¡puede probar un bar diferente la próxima vez!
SharonJT67 . 2024-11-05
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Eight pounds for a cappuccino and croissant. I am aware of the prices at the airport but the croissant arrived after twenty minutes and after having requested it three times, and it was something that looked two days old. The cappuccino tasted like burnt coffee and no one had asked for cocoa on top. I felt like a chicken to be plucked.
Carlo Matarrelli . 2024-11-01
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Gracias a Paula y Margaret por ordenar una mesa para todos nosotros para ayudar a que nuestras vacaciones tengan un comienzo increíble - gran servicio, amable.
Kev S . 2024-10-26
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El personal del bar encantador agradece a Amy por darnos la bienvenida a nuestra llegada, el servicio fantástico y una gran actitud, no podría ser más acogedor, fue agradable ser recibido de una manera tan agradable
Kelly B . 2024-10-24
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Gran servicio de comida y bebidas pedido en la mesa desde el código QR y llegó a los 5 minutos, la comida era excelente
Helen G . 2024-10-21
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Great place for sport obn tv. Staff very helpful
William Burn . 2024-10-21
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Busy airport bar. Good food & drink, airport prices 😳.
Colin Wilkes . 2024-10-16
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Fantastic service and staff, Chris behind the bar couldn’t have been more helpful Pretty good prices considering they’re in an airport :)
Nathan Bell . 2024-10-09
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Food delivered in good time, expensive for what it was. Tables and menus dirty. Tried to order again from table but app told me not available and speak to a server. I spoke to a server who was collecting my plate and she wasn’t helpful at all and wouldn’t take an order, told me goto the bar. I couldn’t as I was on my own and couldn’t leave my bags and I don’t want to leave my table or would lose my place. I’ve left to go somewhere else.
diane lyttle . 2024-10-05
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Great location and nice coffee HOWEVER....bar staff very poor at actually serving customers, clearing tables, floors. Shift managers need to get a grip of their staff, retrained or reselected.
Nigel Chapman . 2024-10-04
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For the extortionate price you pay for a drink you would think that they could at least clean the tables !
Julie Boyd . 2024-10-01
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Fab atmosphere in Bar11 before we to headed to Magaluf to celebrate our friends 40th. I had liaised with Carly before the date who I sent photos through to via email and on the day Lucy had set up the Easel and table with decorations and photos which were a fab touch and really got her birthday weekend off to a great start. Thanks so much!
Emma Webber . 2024-09-29
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Brilliant staff in bar11! Fast and friendly service on the bar! Food was lovely and worth the money
Shannon Turnbull . 2024-09-18
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The forms and staff in the airport restaurant is fantastic,quick service and reasonably priced
Alan Gibson . 2024-09-15
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£9.59p for a glass of wine.At least Dick Turpin wore a mask.Absolute daylight robbery. London wine bars are cheaper.
Stephen Dobby . 2024-09-11
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Nice big bar situated just outside of duty-free with friendly staff
Kevin Hornsey . 2024-09-09
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We were served by a lovely girl named Kara she was very helpful and polite.
Michelle Bolton . 2024-09-06
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Such a great experience - table was decorated for our friend’s hen weekend with balloons, photos and banners. Thank you so much!
Sophie Grace . 2024-09-06
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Kara was very Helmand pleasant. Good service
Darren Hird . 2024-09-06
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good food, good pints and great service from Kara, will be back
Darragh McDowell . 2024-09-04
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Service staff are excellent. Atmosphere is good, but then it would be when you’re about to go on holiday. Food is wayyyyy overpriced for average and in sometimes below average quality. Average prices are to be expected in a largely seasonal dependant industry, but at least make it seem worth it. £7 for the saddest sausage sandwich that greggs would do better for £2 is shameful. If you order on the app there’s the chance to tip before you get your food. Service staff were really good so worthy of it, but food was not. Overall, nice place to sit before you fly for the family, but it’s hard to leave without feeling like you’ve been ripped off unless you’ve just had a coffee.
Ed Hudspith . 2024-08-27
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Excellent food, lovely salads, great staff
jack hunter . 2024-08-17
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We had food and drinks , both the food and drink was lovely I would highly recommended , I would definitely visit again Hank you
chris . 2024-08-17
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I travel out of Newcastle airport a lot and always like Bar 11 it's a great atmosphere and find the team amazing
Emma J Hunter . 2024-08-17
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Perfect service and hospitality thank you Chris
Liam Screaton . 2024-08-11
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Really good experience- thank you Chris!
Abbie Phillips . 2024-08-11
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Great start to holiday , staff were great and made us feel very welcome , highly reccomend visiting before going on your holiday
Leahrobinson R . 2024-08-11
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Absolutely great place! Thank you to Chris for his hospitality! Great guy!
Charlotte Dinsdale . 2024-08-11
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Lady who served us Cheryl was amazing. Happy ,polite and helpful
Linda Shaw . 2024-08-08
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Expensive but it’s an airport bar.friendly staff, apart from the expensive food and drinks the thing that brings it down is it looks like a proper dive bar seats with ripped covers and generally a very rundown look ( but not in a cool way) it’s inside a international departure lounge but looks like the morning after a Newcastle v Sunderland derby match
daftbiker . 2024-08-07
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Arrived at Bar 11 amazing service from Amy Kay all the bar staff friendly and helpful Table service option used also and although the bar was very busy drinks arrived very quickly
jtait2 . 2024-08-05
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Lucy was very professional and very help she seems a key worker to your team She was very kind and helpful and would come back and get served of her again
Chris H . 2024-08-05
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Cold food bacon was like cooked 1 hour ago cold
Rebaz R (Ahmed) . 2024-08-04
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Absolutely fab set up for my Hen doo. They printed photos and decorated the table for us. Great service!
Angela Stewart . 2024-08-04
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Fabulous service with a smile! Thank you so much fot decorating our table with Hen do attire. Above and beyond :)
Gemma Murtagh . 2024-08-02
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Came with my family prior to our holiday to Antalya. Our flight was delayed but we didn't mind at all waiting in bar 11. One of the members of staff, Kara, was so kind and enthusiastic, especially when talking to my kids who were so excited to get on the plane. She was super attentive too and even came and gave us an update on our flight when she noticed a change on the board! We didn't get any food but it looked and smelled delicious.
Katie Hyde . 2024-08-02
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Food is great, staff are amazing and the atmosphere is perfect for pre-flight vibes, drinks flowing, music playing and everyone happy - lovely start to my holiday.
Kara Henderson . 2024-08-02
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such an amazing service, Kara was so polite and was able to answer any question we had about allergens (my partner had a nut allergy)!!
Lee Addario . 2024-08-02
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Served by Kara, 10/10 service, food was fast and hot, will definitely visit next time I’m back
Y F . 2024-08-02
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Came here before I went on holiday and was such a lovely atmosphere!! the food and drinks were amazing and so were the staff, especially Kara, she was so helpful and so hardworking the whole time we were there!
Anna Mason (anna grace!) . 2024-08-02
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Booked a table via email for a hen party! The team went out their way to provide decorations, a board of photos and balloons. Great atmopshere. Amazing service for free and ideal for guaranteeing a table at busy times. Thank you so much!
Jess Dodds . 2024-08-02
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The drinks and food were good, quite expensive but I wouldn't expect anything different from an airport bar. The service was top notch though - staff were absolutely amazing, especially Kara who was super helpful and didn't seem to stop moving the whole time we were there. Atmosphere was great too!
Emily Scott . 2024-08-02
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Came for a few drinks and decided to get some food too. We asked a passing member of staff, Kara, to pass a message to the kitchen about the way we wanted our food cooked which she did immediately, and from then became dedicated to us. She came back around 20 minutes later to ask if we'd put an order in as she couldn't see one with our table number on the board, she then realised it had been put through with no table number so was sat waiting. She had it remade so it was hot and fresh and when she brought it to us was super apologetic. She really went above and beyond to ensure we were satisfied and made us feel very special. 10/10 service!
Mark Robertson . 2024-08-02
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Chatted to the lovely Carol in Bar 11. What a lovely and friendly lady. Bar staff super helpful too
Hayley Tate . 2024-08-01
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Came here with my partner before our departure to Bali and was served by Kara, she was so attentive and kind. I was really nervous for the flight so we picked here to get something to eat and relax (food was lovely) but her smile put me at ease! Thank youuuu!
Lauren Metcalf . 2024-08-01
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Great start to our holiday, Thank you.. staff who served us very friendly makes a huge difference. Serve fast. What more can u want. Thank you Dan.
Nathan Scott . 2024-07-28
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Holiday off to a great start thanks to the wonderful Bar 11. Staff made us feel comfortable right away, especially the lovely Carol who made us feel very welcome and gave us her full attention throughout our stay!
skotluis . 2024-07-26
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Was in Bar 11 with my family this morning chatting to Carol who was very friendly and helpful made our visit to Newcastle Airport enjoyable Thanks 😊 Carol
Neil Sweeting . 2024-07-24
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Drinks weren't fairly priced and fizzy Drinks were flat by the time they arrived. Our table was sticky so asked for a cloth and the attitude that we were greeted with from one of the staff members was disgusting. It felt as though she didn't want to be there and didn't want to help either. No staff member was taking time to clear tables and the food/rubbish on the floor and tables when many were available to do so as the bar wasn't busy. The music was far too loud and you weren't able to have a proper conversation without repeating yourself. Very disappointed with this
Amélie Louise . 2024-07-23
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Amy spot on at the bar quick service
Mark Urwin . 2024-07-22
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went to this bar in the airport as it seemed very popular and was greeted with sheer disrespect. firstly, i ordered a drink which the bar server came and said to myself “we do not have that what do you want” in a very rude manner which i then replied with what else they had to offer, in which they couldnt tell me, i then looked at the menu and ordered another drink, which the bar tender told me was okay, then a new member came over and told me they did not have it. again very rude and could not tell me what an alternative was. after finally being able to order a drink on the 3rd try, it was not the best. the only good side of this is the music and smoking area. will not be returning. i was also over charged, as my drink did not make up for what i had paid for the daquri.
katie blyth . 2024-07-21
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The bar is a pig stye would not chance food from here. The money they are making you'd think they could keep place clean
Peter Longstaff . 2024-07-21
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Carol was lovely Music is too loud
Emily Peart . 2024-07-19
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The young guys who work here are spot on. Great service. Friendly and coffees / food lovely.
elaine gadah . 2024-07-11
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Chicken Caesar salad was absolutely beautiful, one of the best I've ever had. Dessert was also very yummy!
Jade Millican . 2024-07-09
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Brilliant service by all the team, thank you to Lucy for going above and beyond decorating our table 😊good playlist too
Jade Alexander . 2024-07-09
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You order something and you expect it to be delivered. I spoke to two members of staff that I had part of my breakfast missing that I had to pay extra for but both staff members never bothered coming back!
Carl McDowell . 2024-07-09
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Quirky bar done up like the Metro. Excellent service from Amy K nothing too much trouble even took time to talk to the excited children
Janice Smith . 2024-06-30
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The food is very average and pricey, the app is poor couldn’t get a receipt and the bar couldn’t reprint one, hopeless Never again!
Paul Temple . 2024-06-30
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Raw eggs, dark brown off bacon, filthy tables but good music If you ask for milk with your tea they'll sit a 2 litre milk carton on your table, so good if you're thirsty for some communal warm milk that has been round every table. Avoid for breakfast if you can help it, I can't comment on other times of the day, for us it was all entirely terrible and completely over priced for very poor food hygiene.
Sarah Davidson . 2024-06-29
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Came into bar 11 on Tuesday 18th afternoon and it was absolutely lovely. Was served by Carly and she was fantastic. All staff attended to our needs and overall brilliant.
Amy Holmes . 2024-06-18
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Amazing staff very friendly , good quality food
Daniel Strong . 2024-06-18
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Me and my new wife were about to embark on our honeymoon and we had some time to pass before the flight so thought we would have a drink, when we were being being served we were given a large wine in a lipstick smeared glass and when asked if the could be changed I was met with a heavy sigh that didn't make me feel like she really cared about the customer.
Thomas Hesp . 2024-06-17
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Fantastic experience thank you.
Adam Wright . 2024-06-12
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Lovely place , staff very efficient , especially the young girl who served me i think her name was Shannon and it was on afternoon , she was very polite and friendly
Nicola Hudspith . 2024-06-09
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Dirty tables no one clearing plates away very expensive poor food
Ian Mitchell . 2024-06-06
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staff had no idea which products contained gluten, total disregard for allergies. brain dead servers wouldn’t reccomend
jack solomon . 2024-06-03
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Great service and fantastic vibe.
Nadia Gee . 2024-06-03
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I contacted Bar 11 to reserve a table for my friends hen party prior to flying to Benidorm. The service from Carly and the team was outstanding. The table was decorated and the team printed photos of my friend which made the whole experience more personal and special. I will definitely contact Bar 11 again to reserve a table for a special occasion. I am currently sat in the bar now, waiting for a flight to Ibiza with my son. Thanks again!
Michelle Munro . 2024-05-28
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Absolutely filty got a video to upload food all over the floor tables full of glasses. People sat next to us appalled to. The amount spent and sat amongst this mess is disgusting. Not busy either so the staff have plenty of time to clear up. If any management wish to view the video I took please send me an email address so you can see first hand.
Lorna Bowden . 2024-05-25
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Decent place to wait for your flight, comfier seats than the bar next door. Music canny. Venga boys and spice girls. Prices the same as the bar next door. You can order from your seat without the need to download an app.
Nathan Hunter . 2024-05-17
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Dirty scruffy tables horrendous service.
Andy Ball . 2024-05-08
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Slow service And the sign at the entrance says local beer ... But there is none!
John Langford Photo . 2024-05-08
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Staff are miserable and don’t even get me started on the £17 burger..would have rather have gone to Burger King but it was closed ffs
Sneaky Beaky . 2024-05-06
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The holiday always gets a great start here. The staff are so friendly and the service is so quick even when it's busy. I can't comment on the food as I haven't tried it, but it looks good. It almost seems a shame to catch the plane and leave the party atmosphere. Peter and Sam
Peter Lyth . 2024-05-03
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Really nice relaxing spacious bar. Food was quick and lovely. staff were friendly. Served by Nick and all was fab x
Sophie Bell . 2024-04-25
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Prices of drinks extortionate !!
Sue Henshaw . 2024-04-23
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A little over priced on food & dinks but what to expect at airport lounge. No
Julie Meejulies . 2024-04-20
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Lovely restaurant/bar with great opening hours for travellers flying at crazy times. The staff are lovely and attentive, especially Nick who brought my food within 10 minutes of ordering. Food is great, especially the English Breakfast, with a big range of options. Really nice place to sit whilst waiting for your flight at Newcastle and you can watch the planes out the window too.
Meg Wandless . 2024-04-14
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Staff are fab especially Marshall he made sure everything was ok and we had everything we needed made us feel very welcome and comfortable at the airport!!!!
livs loves beauty . 2024-04-14
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Great service by nick very kind and super helpful Lovely food and a grate way to start our hoilday All staff where lovely but nick went above and beyond
Raychal Mason . 2024-04-14
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We came here on a hen do and the bar had set up at table as requested and it was perfect. The service was excellent all of the staff were lovely. Thank you Nick and Team
Hannah Redgrave . 2024-04-13
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Fast service and food was nice!
Alannah Paige . 2024-03-28
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App not working slow service cold sausage sandwich had to be sent back. tea was then cold. Will not be coming again.
Trevor Cartner . 2024-03-23
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Got the wrong order. Cappuccino was more like a giant pot with milk. The porched eggs of the egg florentine tasted sour.
Ann Hornef . 2024-03-09
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Ok for a pre flight drink, more expensive than Leeds airport
Karen Day . 2024-03-08
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Not very pleasant bar staff at 15:45 on Sunday, 3rd March. No basic customer service, no body language, no personality, no interest in customer experience. How come they can pass an interview? Will take my customer elsewhere next time.
RONALD CLUGHEN . 2024-03-03
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Great experience, atmosphere was great we were served fast service and young lady Leah was very polite , we will be back !
Takhia A . 2024-02-29
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Good selection of drinks Clean with friendly staff Special shout out to Jade who was fantastic!
Andrew Hibbert . 2024-02-27
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Nice atmosphere with good lighting, not bright like a salon at 4.30am, but for the prices charged the food quality could be higher. Ordered a Sausage Breakfast Roll and the sausage was acceptable but the bun (brioche) wasn’t toasted or warmed so was very cake-like.
629DavidR629 . 2024-02-12
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Ordered a whisky. It came over 3 giant ice cubes I said no thanks I don't want ice. They removed the ice and brought me back a cold, slightly watered down whisky. I wanted it neat. I ordered it neat. Can you please train staff to not add ice to neat spirits, especially whisky?
Claire Louise Professional Singer . 2024-01-12
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Fantastic visit as always to bar 11 , went for the festive menu and had the burger. Was so tasty and great value for money . Staff were all friendly and helpful.
Danielle Bell . 2024-01-10
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Great service, really enjoyed the burger, and it came in a resonable time. Lovely service from the staff as well.
Jonny E . 2024-01-10
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Two mugs of tea and two very poor bacon sandwiches. Poor staff run off their feet.
Alan Graham . 2024-01-07
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£9:50 for a small tasteless (big breakfast roll) I've been mugged
Kevin Parker . 2023-12-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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