Bar 11 in Newcastle upon Tyne

Busy airport bar. Good food & drink, airport prices 😳.

Fantastic service and staff, Chris behind the bar couldn’t have been more helpful Pretty good prices considering they’re in an airport :)

Food delivered in good time, expensive for what it was. Tables and menus dirty. Tried to order again from table but app told me not available and speak to a server. I spoke to a server who was collecting my plate and she wasn’t helpful at all and wouldn’t take an order, told me goto the bar. I couldn’t as I was on my own and couldn’t leave my bags and I don’t want to leave my table or would lose my place. I’ve left to go somewhere else.

Great location and nice coffee HOWEVER....bar staff very poor at actually serving customers, clearing tables, floors. Shift managers need to get a grip of their staff, retrained or reselected.

For the extortionate price you pay for a drink you would think that they could at least clean the tables !

Fab atmosphere in Bar11 before we to headed to Magaluf to celebrate our friends 40th. I had liaised with Carly before the date who I sent photos through to via email and on the day Lucy had set up the Easel and table with decorations and photos which were a fab touch and really got her birthday weekend off to a great start. Thanks so much!

Brilliant staff in bar11! Fast and friendly service on the bar! Food was lovely and worth the money

The forms and staff in the airport restaurant is fantastic,quick service and reasonably priced

£9.59p for a glass of wine.At least Dick Turpin wore a mask.Absolute daylight robbery. London wine bars are cheaper.

Nice big bar situated just outside of duty-free with friendly staff

We were served by a lovely girl named Kara she was very helpful and polite.

Kara was very Helmand pleasant. Good service

Such a great experience - table was decorated for our friend’s hen weekend with balloons, photos and banners. Thank you so much!

good food, good pints and great service from Kara, will be back

Service staff are excellent. Atmosphere is good, but then it would be when you’re about to go on holiday. Food is wayyyyy overpriced for average and in sometimes below average quality. Average prices are to be expected in a largely seasonal dependant industry, but at least make it seem worth it. £7 for the saddest sausage sandwich that greggs would do better for £2 is shameful. If you order on the app there’s the chance to tip before you get your food. Service staff were really good so worthy of it, but food was not. Overall, nice place to sit before you fly for the family, but it’s hard to leave without feeling like you’ve been ripped off unless you’ve just had a coffee.

Excellent food, lovely salads, great staff

We had food and drinks , both the food and drink was lovely I would highly recommended , I would definitely visit again Hank you

I travel out of Newcastle airport a lot and always like Bar 11 it's a great atmosphere and find the team amazing

Perfect service and hospitality thank you Chris

Really good experience- thank you Chris!

Absolutely great place! Thank you to Chris for his hospitality! Great guy!

Great start to holiday , staff were great and made us feel very welcome , highly reccomend visiting before going on your holiday

Lady who served us Cheryl was amazing. Happy ,polite and helpful

Expensive but it’s an airport bar.friendly staff, apart from the expensive food and drinks the thing that brings it down is it looks like a proper dive bar seats with ripped covers and generally a very rundown look ( but not in a cool way) it’s inside a international departure lounge but looks like the morning after a Newcastle v Sunderland derby match

Arrived at Bar 11 amazing service from Amy Kay all the bar staff friendly and helpful Table service option used also and although the bar was very busy drinks arrived very quickly

Lucy was very professional and very help she seems a key worker to your team She was very kind and helpful and would come back and get served of her again

Absolutely fab set up for my Hen doo. They printed photos and decorated the table for us. Great service!

Cold food bacon was like cooked 1 hour ago cold

Food is great, staff are amazing and the atmosphere is perfect for pre-flight vibes, drinks flowing, music playing and everyone happy - lovely start to my holiday.

Booked a table via email for a hen party! The team went out their way to provide decorations, a board of photos and balloons. Great atmopshere. Amazing service for free and ideal for guaranteeing a table at busy times. Thank you so much!

Fabulous service with a smile! Thank you so much fot decorating our table with Hen do attire. Above and beyond :)

Came for a few drinks and decided to get some food too. We asked a passing member of staff, Kara, to pass a message to the kitchen about the way we wanted our food cooked which she did immediately, and from then became dedicated to us. She came back around 20 minutes later to ask if we'd put an order in as she couldn't see one with our table number on the board, she then realised it had been put through with no table number so was sat waiting. She had it remade so it was hot and fresh and when she brought it to us was super apologetic. She really went above and beyond to ensure we were satisfied and made us feel very special. 10/10 service!

such an amazing service, Kara was so polite and was able to answer any question we had about allergens (my partner had a nut allergy)!!

Came with my family prior to our holiday to Antalya. Our flight was delayed but we didn't mind at all waiting in bar 11. One of the members of staff, Kara, was so kind and enthusiastic, especially when talking to my kids who were so excited to get on the plane. She was super attentive too and even came and gave us an update on our flight when she noticed a change on the board! We didn't get any food but it looked and smelled delicious.

The drinks and food were good, quite expensive but I wouldn't expect anything different from an airport bar. The service was top notch though - staff were absolutely amazing, especially Kara who was super helpful and didn't seem to stop moving the whole time we were there. Atmosphere was great too!

Served by Kara, 10/10 service, food was fast and hot, will definitely visit next time I’m back

Came here before I went on holiday and was such a lovely atmosphere!! the food and drinks were amazing and so were the staff, especially Kara, she was so helpful and so hardworking the whole time we were there!

Came here with my partner before our departure to Bali and was served by Kara, she was so attentive and kind. I was really nervous for the flight so we picked here to get something to eat and relax (food was lovely) but her smile put me at ease! Thank youuuu!

Chatted to the lovely Carol in Bar 11. What a lovely and friendly lady. Bar staff super helpful too

Great start to our holiday, Thank you.. staff who served us very friendly makes a huge difference. Serve fast. What more can u want. Thank you Dan.

Holiday off to a great start thanks to the wonderful Bar 11. Staff made us feel comfortable right away, especially the lovely Carol who made us feel very welcome and gave us her full attention throughout our stay!

Was in Bar 11 with my family this morning chatting to Carol who was very friendly and helpful made our visit to Newcastle Airport enjoyable Thanks 😊 Carol

Drinks weren't fairly priced and fizzy Drinks were flat by the time they arrived. Our table was sticky so asked for a cloth and the attitude that we were greeted with from one of the staff members was disgusting. It felt as though she didn't want to be there and didn't want to help either. No staff member was taking time to clear tables and the food/rubbish on the floor and tables when many were available to do so as the bar wasn't busy. The music was far too loud and you weren't able to have a proper conversation without repeating yourself. Very disappointed with this

Amy spot on at the bar quick service

The bar is a pig stye would not chance food from here. The money they are making you'd think they could keep place clean

went to this bar in the airport as it seemed very popular and was greeted with sheer disrespect. firstly, i ordered a drink which the bar server came and said to myself “we do not have that what do you want” in a very rude manner which i then replied with what else they had to offer, in which they couldnt tell me, i then looked at the menu and ordered another drink, which the bar tender told me was okay, then a new member came over and told me they did not have it. again very rude and could not tell me what an alternative was. after finally being able to order a drink on the 3rd try, it was not the best. the only good side of this is the music and smoking area. will not be returning. i was also over charged, as my drink did not make up for what i had paid for the daquri.

Carol was lovely Music is too loud

The young guys who work here are spot on. Great service. Friendly and coffees / food lovely.

You order something and you expect it to be delivered. I spoke to two members of staff that I had part of my breakfast missing that I had to pay extra for but both staff members never bothered coming back!

Chicken Caesar salad was absolutely beautiful, one of the best I've ever had. Dessert was also very yummy!

Brilliant service by all the team, thank you to Lucy for going above and beyond decorating our table 😊good playlist too

Quirky bar done up like the Metro. Excellent service from Amy K nothing too much trouble even took time to talk to the excited children

The food is very average and pricey, the app is poor couldn’t get a receipt and the bar couldn’t reprint one, hopeless Never again!

Raw eggs, dark brown off bacon, filthy tables but good music If you ask for milk with your tea they'll sit a 2 litre milk carton on your table, so good if you're thirsty for some communal warm milk that has been round every table. Avoid for breakfast if you can help it, I can't comment on other times of the day, for us it was all entirely terrible and completely over priced for very poor food hygiene.

Amazing staff very friendly , good quality food

Came into bar 11 on Tuesday 18th afternoon and it was absolutely lovely. Was served by Carly and she was fantastic. All staff attended to our needs and overall brilliant.

Me and my new wife were about to embark on our honeymoon and we had some time to pass before the flight so thought we would have a drink, when we were being being served we were given a large wine in a lipstick smeared glass and when asked if the could be changed I was met with a heavy sigh that didn't make me feel like she really cared about the customer.

Fantastic experience thank you.

Lovely place , staff very efficient , especially the young girl who served me i think her name was Shannon and it was on afternoon , she was very polite and friendly

Dirty tables no one clearing plates away very expensive poor food

staff had no idea which products contained gluten, total disregard for allergies. brain dead servers wouldn’t reccomend

Great service and fantastic vibe.

I contacted Bar 11 to reserve a table for my friends hen party prior to flying to Benidorm. The service from Carly and the team was outstanding. The table was decorated and the team printed photos of my friend which made the whole experience more personal and special. I will definitely contact Bar 11 again to reserve a table for a special occasion. I am currently sat in the bar now, waiting for a flight to Ibiza with my son. Thanks again!

Absolutely filty got a video to upload food all over the floor tables full of glasses. People sat next to us appalled to. The amount spent and sat amongst this mess is disgusting. Not busy either so the staff have plenty of time to clear up. If any management wish to view the video I took please send me an email address so you can see first hand.

Decent place to wait for your flight, comfier seats than the bar next door. Music canny. Venga boys and spice girls. Prices the same as the bar next door. You can order from your seat without the need to download an app.

Slow service And the sign at the entrance says local beer ... But there is none!

Dirty scruffy tables horrendous service.

Staff are miserable and don’t even get me started on the £17 burger..would have rather have gone to Burger King but it was closed ffs

The holiday always gets a great start here. The staff are so friendly and the service is so quick even when it's busy. I can't comment on the food as I haven't tried it, but it looks good. It almost seems a shame to catch the plane and leave the party atmosphere. Peter and Sam

Really nice relaxing spacious bar. Food was quick and lovely. staff were friendly. Served by Nick and all was fab x

Prices of drinks extortionate !!

A little over priced on food & dinks but what to expect at airport lounge. No

Great service by nick very kind and super helpful Lovely food and a grate way to start our hoilday All staff where lovely but nick went above and beyond

Staff are fab especially Marshall he made sure everything was ok and we had everything we needed made us feel very welcome and comfortable at the airport!!!!

Lovely restaurant/bar with great opening hours for travellers flying at crazy times. The staff are lovely and attentive, especially Nick who brought my food within 10 minutes of ordering. Food is great, especially the English Breakfast, with a big range of options. Really nice place to sit whilst waiting for your flight at Newcastle and you can watch the planes out the window too.

We came here on a hen do and the bar had set up at table as requested and it was perfect. The service was excellent all of the staff were lovely. Thank you Nick and Team

Fast service and food was nice!

App not working slow service cold sausage sandwich had to be sent back. tea was then cold. Will not be coming again.

Got the wrong order. Cappuccino was more like a giant pot with milk. The porched eggs of the egg florentine tasted sour.

Ok for a pre flight drink, more expensive than Leeds airport

Not very pleasant bar staff at 15:45 on Sunday, 3rd March. No basic customer service, no body language, no personality, no interest in customer experience. How come they can pass an interview? Will take my customer elsewhere next time.

Great experience, atmosphere was great we were served fast service and young lady Leah was very polite , we will be back !

Good selection of drinks Clean with friendly staff Special shout out to Jade who was fantastic!

Nice atmosphere with good lighting, not bright like a salon at 4.30am, but for the prices charged the food quality could be higher. Ordered a Sausage Breakfast Roll and the sausage was acceptable but the bun (brioche) wasn’t toasted or warmed so was very cake-like.

Ordered a whisky. It came over 3 giant ice cubes I said no thanks I don't want ice. They removed the ice and brought me back a cold, slightly watered down whisky. I wanted it neat. I ordered it neat. Can you please train staff to not add ice to neat spirits, especially whisky?

Fantastic visit as always to bar 11 , went for the festive menu and had the burger. Was so tasty and great value for money . Staff were all friendly and helpful.

Great service, really enjoyed the burger, and it came in a resonable time. Lovely service from the staff as well.

Two mugs of tea and two very poor bacon sandwiches. Poor staff run off their feet.

£9:50 for a small tasteless (big breakfast roll) I've been mugged

Fantastic experience at Bar 11 today. Amazing staff, fast service and delicious hot food. Will definitely be back next time I fly 😃👍

Great and quick service (not too busy) loved ordering from the table. Food delicious, feel too heavy for my flight😂

As a wedding party of 18 we pre~booked a table and the service was great staff very friendly and we ordered picky food for table was great we had an amazing time great start to the wedding xxx Thankyou x

I want to say a huge thankyou to Danielle for her kindness today. I stupidly left my phone and she let me use her phone and actually helped me to get it back. I cannot thank her enough. This was above and beyond service. Thanks so much Danielle !!!!

Lovely staff , slow service ( it’s very quiet this morning). Nice spacious bar, I cannot believe how unkept the place is. The floors are full of drips and crumbs. The light shades/ speakers are absolutely thick with months of dust, even the raised drinking areas have dusty tops and the brick effect pillars. The windows are filthy inside and out. This place desperately needs a deep clean. I cannot comment on the food as we didn’t have any.

The food was awful. Got the piri piri skewers with rice £18... I could not eat it. Got a refund.

We went in here for breakfast before our flight, firstly its one of those places where you order from the table and pay up front, they even ask you for a tip at this point too, surly a tip is for good food and service but they want this in advance, after a while our food arrived, what a disaster, cold plates and everything had been kept under a hot light so it was all dry and overcooked, the eggs looked like rubber, I took this back to the bar and said this was not acceptable, the girl looked at the plate and very sheepishly took it away, 5 mins later a very pissed off looking young man brought me another plate of food, still on a cold plate and no 2 items were the same temperature with rubber eggs again. We did not attempt to eat this we just left the place and found something else to eat in another place in the airport.

We were only here in July but some of the seating has changed & for the better, much more comfortable, decent service but the prices are really expensive, over £21 for 2 pints & 2 coffees resulted in a sharp intake of breath, but it is a captive market! Didn’t eat here today so no comments regarding food!

Food absolutely rotten, ordered poached eggs on toast with avocado, eggs looked like they were boiled in dirty water. Avocado had an awful sour taste. Okay for drinks but if you are looking to eat here, save your money.

Fantastic Service and Food from Sue! Food was lovely and hot and well presented. Can’t fault the food and the service. Very pleased with all aspects from the food, coffee, and service even though the airport was busy we didn’t have to wait.

Not bad at all. Quite good food for a reasonable price. Food came very quickly and I enjoyed it. Would return but wouldn't say it's amazing either.