Based on 171 opinions finded in 1 websites
Opinions
I have been a regular customers for years. Can’t believe I have paid £8 for a large piece of hard greasy batter that contained the smallest piece of tail end fish.Will go elsewhere in future.
davePortsmouth . 2024-08-09
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The fish and chips were as good as usual but the prices are still a little high. Please lower your prices for OAPs. Please remember to train your youngsters properly and ensure that they wear the proper clothing.
Chris Scott . 2024-06-02
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Have eaten here several times when passing through Cowplain. Best fish and chips bar none. All freshly cooked, with great batter and special price for us old folk. Wish we lived nearer.
Carolyn S . 2024-05-24
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I came to Banks fish and chips with my older sister and mum, we had the most awful experience the staff was rude and blunt, the chips tasted soggy and like they had been wiped down on the floor, the fish was so greasy it was dripping. The tables were sticky and there was old customers food still on the tables it was disgusting. The only good thing about it was the drinks a coke and that's just standard...
charlotte w . 2024-05-13
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Had dine in fish and chips. Freshly cooked, delicious Excellent value. All the was missing was a glass of wine.
PeteandBarbara . 2023-07-29
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In the last year visited several times but standards are now quite poor. The fish remains good but the chips have increased in price tremendously and portions are miserable. Since COVID they have been forced not to insist on cash (always suspicious) but have instead made big savings elsewhere. Lately I have been buying the chips from Good View up the road where the quality is good and portions not so derisory. My neighbours agree and have started driving to Horndean where the new chippy is excellent
fredericoBritain . 2023-07-21
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I usually rave over the quality and service of the team at Banks but not tonight. Came in for a couple of chicken n chips and fish n chips. When I saw the bill I asked if Tony could explain the costs as I couldn't reconcile with tje prices on tje board. To the almost through the receipt at me and said 'you add it up!'. I saw immediately the issue and that was the chicken n chips were an inclusive price ( included chips) while the fish didn't! I said I was confused as it was always one price..he snapped back they are separate! So much for many years of loyalty Tony! A simple answer was all I needed not a defensive almost aggressive response...you just lost a long standing customer....
Dave G . 2023-07-15
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I know prices have gone up but doesn't mean portion sizes should go down £4.95 for a large chips. I wouldn't exactly call that large.
Venture20331 . 2023-06-01
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Ordered online, told collection was 40 minutes!!! Sat waiting for 20 minutes when I arrived. 1 hour for a large chips. Pathetic. Will not be using again
Jack R . 2023-05-26
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Tried to order online no joy rang them mail box full unable to leave message if you're providing on online service make sure it's capable of working correctly,
markgG1569IO . 2023-02-10
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chips not good at all cheap white potatoes cooked in old fat,soggy uneatable. man on fryers in scruffy street clothes no hair covering. Threw my meal away smell lingered in the car. will not be repeating this experience
kissmehardy . 2022-12-29
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I regularly buy 20+ portions of OAP fish and chips for my social club. They're always ready and always fresh. Connor is a great gut.
C4159CLlindar . 2022-11-08
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A poor meal from banks fish & chips at Cowplain tonight. Raw, soggy and anaemic chips! Not very nice at all. And when you have waited for 20 mins 👎🏻👎🏻 No! I must say this is not the first time this has happened, but we though give them the benefit of the doubt, but our mistake We will be going else where, disgusting! They are not the only fish & chip in this area. £9.80 poorly spent!
C7513HDwendym . 2022-10-26
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Best fish and chips we have had for ages. 2 large cod and a portion of chips to share. Fish cooked to order , perfectly done.
holidayjunkie24 . 2022-07-02
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Absolutely awful, not normally this bad but it was crap tonight. Cooking oil needs changing or something, it was greasy and tasted like it was cooked last week. You couldn’t tell what was in the kids nuggets whether it was chicken, sausage or something else. I’ve had chewing gum that was easier to eat than the chips
Gary W . 2022-06-25
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We use them every week and are never disappointed. Best in the area by a mile. Would highly recommend
C3333SUaimeeb . 2022-04-23
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Simply the best - what else to say. FRESHLY cooked. Excellent value and such friendly staff. A pleasure indeed
Barry M . 2022-03-31
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Best chippie by miles. Always freshly cooked. Quick service, Excellent quality and quantity. I drive 6 mile to get to & fro - rather than use other easier to get to chippies
Barry M . 2022-02-10
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Very good fish and chip shop. Excellent parking round the back in Lidl's car park. The fish was cooked beautifully and a very generous size. But please can someone tell me why (and it's not just Banks, but every chip shop we seem to go to), sells insipid and poorly fried chips. They are like limp stalks of a flower. Please can they be cooked longer and with a better colour. I feel they let the meal down a little.
Joe S . 2021-12-19
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Nice chunky fish and perfect chips. Would definitely recommend to friends,family or anyone who.Luckily, I live around a mile away
Seaside32873793702 . 2021-09-09
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You can eat here, but I choose takeaway, the fish was freshly cooked to order and it was amazing, tasty and not greasy. I live quite a long way from this restaurant/ takeaway but it’s worth a visit.
Michelllechampers . 2021-07-28
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Very nice indeed. Chips perfect, very little grease and cooked really well. What a treat, thoroughly recommend this place.
Melanie R . 2021-04-12
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Food is good but be prepared to wait a VERY LONG TIME for them to cook it and the staff serving have little customer service skills
aimeeb215 . 2021-04-02
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Wow! We tried Banks when they opened and didn’t think much of it. We have now had take away twice from them. I would say 10 out of 10! The food was lovely. Yes it is slightly more expensive than other chip shops. But you...
C7513HDwendym . 2021-02-23
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The cod and chips were awful. All we could taste was the stale/rancid cooking oil. We will never go there again.
brightangel . 2021-01-10
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Greasy. Soggy. Two gentleman had their masks on their chins handling food with no gloves. (One young chap did however and was a lovely lad trying to run the shop on his own whilst the other two loudly talking amongst one another). My partner is...
Ellauren13 . 2020-12-28
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Multiple visits since my last review.Still the best in the area! Great service and always busy! Chicken and chips is great and the fish is fantastic!
Dave G . 2020-10-26
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Just had 18 portions of fish and chips for residents at victory court. Everyone loved it. Hot fresh and tasty. Well done banks!
Julie P . 2020-09-07
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Hubby just went and got chips to my horror he went here but I thought 3rd time lucky how wrong chips were dry and tasteless as before my whole family hated them never again 3 times too many.
Sharon D . 2020-07-22
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Fantastic service, as always. Great quality and good quantity as well! Large fish is a great deal . Lots of chips as well!
Dave G . 2020-04-04
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We have been using Banks for several years since it opened and have always been pleased with our experience. The food is beautifully cooked and the cod, in particular, is very fresh with crisp golden batter. The portions are generous. We have never waited for...
Dianne1947 . 2020-03-19
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we have been buying fish and chips from this place for years but twice now we have been served by as young lady and she is very rude with attitude issues the young man that serves is very polite and listens to the customers and...
520regf . 2020-03-09
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Can’t rate Banks’ highly enough! Really attentive staff, more than happy to help and suit whatever you need to enjoy a fish and chips! They offer gluten free options on Monday-Thursday with a dedicated fryer to avoid contamination, albeit with a minimum order value (to...
TheGreatGibbo . 2020-03-01
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Wow gluten free cod and chips available during the week. Taste's amazing. Excellent portion size and not greasy
X1266WEmandyw . 2020-02-23
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This is the first time that we have eaten in at this Establishment and we were not disappointed !! All food is cooked to order and there was obviously a waiting period after ordering but our drinks arrived promptly. The service was excellent, the food was outstanding with very generous portions and the place was very clean and tidy. A delight to eat there and we will certainly be returning !!
Silvercruises . 2020-01-17
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Had always thought the food was great, and still do, but my visit on 6 Jan 2020 has changed my mind on continuing to use this place.The man serving me was on his mobile phone the whole time he served me, chatting away in a foreign language sorting out some personal problem. I do not expect this sort of service and have never encountered it before in Banks. Serving me, taking my money, boxing up my meal, all done one handed and no communication with me at all.Very poor service.
247grantr . 2020-01-07
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Probably the best fish shop in this part of Hampshire! Generous portions and great service. Eat in or traditional take away options as well!
Dave G . 2019-11-30
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This is a busy fish and chip shop. Food is cooked to order and this sometimes result in a long wait. You need cash too. Both the fish and the chips are generally good quality and piping hot. Well worth visiting.
Ellie1145 . 2019-11-22
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We went to banks chip shop today and ordered a pineapple burger, cod bites, battered beef burger and chips.The batter was undercooked and soggy, the chips tasted horrible and powdery and the pineapple burger did not contain any burger only 2 battered pineapple rings in a bun.The staff had a dominoes pizza in the hot cupboard on show to the public, unprofessional!!!Has gone down hill and will not be returning
A5966CSjohnk . 2019-10-11
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Just ordered chips they were extremely dry most were black tasted awful just like the last visit a few months ago won't be going back
Sharon D . 2019-10-09
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Still the best fish and chips or chicken and chips from the BANK! Love those boxes they gibe you and like to have the eat-in option once in a while!
Dave G . 2019-09-15
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Returned here after remembering how good it was earlier in the year. 3 of us ate, and it was all excellent, and the staff were very friendly and helpful. Would definitely visit more often but we live 30/40 minutes away. I thought it was good value for the quality too.
brendond805 . 2019-08-26
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We all know that fish and chips isn’t a cheap Friday night meal anymore and banks doesn’t buck this trend but everything is cooked to order, the chips come in huge portions and are generally better than most. Can’t really go wrong
stomp2905 . 2019-08-25
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We went mid week having phoned in our order (for 5 people) 2 hours before. Not only was it not ready but we had to wait about half an hour to get it!! By then there was a long queue. The poor staff were doing their best but not enough of them to fulfil the orders
rosalin101 . 2019-08-20
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As we live 5 minutes from Cowplain & this was first return visit to Banks Fish & Chips shop for quite a few years as we weren’t very enamoured about the food last time we went there – I have to say that it hasn’t improved at all, as well as being rather expensive the order was for a large battered sausage, onion rings, scampi & regular chips at a cost of £12.15 & a few minutes after leaving the shop & returning home the food was immediately unwrapped & EVERYTHING was only lukewarm, nothing was hot even though it was wrapped thoroughly in plenty of paper.
Rhod D . 2019-08-19
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Really good battered sausage and chips, portion sizes are very generous. You could certainly share a small portion between two unless you have very big appetites. Just be aware that’s it’s cash only and it’s not the cheapest.
SVacher . 2019-08-10
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Have been using Banks for a few years and the fish & chips are always well cooked and tasty, the staff are polite & friendly . Would thoroughly recommend.
Greg L . 2019-08-05
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Usually I have a takeaway but this time sat in to eat, will certainly do so again, the best, the batter was crispy and light, the fish cooked to perfection, the chips not greasy all served with a smile and a pot of tea. Can highly recommend
X6740UUannec . 2019-05-30
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Very quick service, freshly cooked beautiful cod and chips. ..great value for money and lovely staff. ..can't wait for more. .eat in or takeaway
sweetprince . 2018-12-12
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Haven’t eaten in here but have had their fish and chips on the odd occasion- tend to find them a bit more expensive than other Chippy,s in the Cowplain Waterlooville area
GemmaWaterlooville . 2018-11-18
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I don't buy fish and chips often but I'd rather go without if Bank's wasn't available. Made that mistake last year when they were closed for annual holidays. Bank's every time!
Ken S . 2018-10-08
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The fish was tasty but the batter was a little greasy. We shared a large chips between 3 people...could have had a small or medium as we ate less than half. Cooked fresh at the lunchtime...we went about 12:15.
no1blues . 2018-09-20
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Really love this fish and chip shop! Great portions and lovely cooked food...Friday night treat, yummy!
halolou . 2018-09-16
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Top quality fish and chips. Easy to understand why the place is so popular. I actually drive past two other chippies to get to this place !
DAVIDSMITH48 . 2018-09-10
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fantastic pie and chips in all honesty the best I have had in years put other local chip shops to shame. Went there tonight for 5 of us and everyone of us agreed how nice they were not greasy nice and hot and a descent size portion not to much just right. the staff were pleasant and the shop very clean, think we will be back there next Friday.
Denise H . 2018-08-31
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Not overly keen on this place and the only reason being is that ordered a cheeseburger amongst other things, the burger came with chips as part of deal. I politely asked the server if I could have some cheese on the chips. The servers blunt reply was “no , you need to order the cheesy chips from the menu to get cheese” . I nearly fell over with laughter but then realised the server was being serious.
K3624EFjamesf . 2018-08-30
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Called in around 1730 for a treat for our grandchildren and ourselves wish we hadn't my husband had steak pie & chips it was discussing the pie was like. Brick so hard he put it in the bin along with his chips that tasted like blanched reheats and myself & the grandchildren just couldn't eat any of the meals I ended up making a fresh meal .
141vivr . 2018-07-31
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Popped in tonight for a takeaway for dinner. The large cod was tasty with crispy batter although a little greasy, curry sauce and mushy peas delicious and the chips were good as well. Very happy with the food and the portions sizes.
L7973BLtimk . 2018-07-25
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Popped in for lunch. Overall food was pretty tasty and the sides were good as well. Sat in the restaurant area. Overall a good expert but please stop using cheap condiments.
L7973BLtimk . 2018-06-24
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When Banks chip shop first opened the chips were the best we have ever had and the fish always fresh. Gradually over the past few months we have noticed the quality of their fish and chips has really gone down. Today we had very stale chips left over from the afternoon servings. The fish gujons had hardly any fish and was full of batter. Very disappointing. Would not recommend or go back there again.
Usha A . 2018-04-10
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Just got some fish and chips from here today 10th April 2018.
HAPPYASH . 2018-04-10
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Been here several times now and it's always been very good, and the service very friendly and efficient. Mum and Dad will drive from Midhurst just to go here!
Brendon D . 2018-03-13
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Popped in for lunch time treat very nice staff hot and fresh food the restaurant was packed and it’s was 1 pm in afternoon spoke to people in que some been going there years best chippy in cowplain by far will be back !!!!!
garry h . 2018-03-03
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I was apparently stealing a lolly which is so stupid when my friend bought something and I was getting it for him it is very unfair and it doesn’t have a sign to say that says you can’t pick up a lolly if you yourself have not payed
James W . 2018-02-22
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Best fish and chip shop in the area but you can easily wait 30 mins for a portion of cod and chips! Need to sort this out.
Jake K . 2018-02-13
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This is a greatvfish and chip resaurant with great freshly cooked portions. Has eat in andvtake away optopns as well!
Dave G . 2018-02-04
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Nice Olde Worlde feel with authentic dining furniture and tables, rather than IKEA "modern" or plastic retro feel. Chippy by night - but pleasant Cafe by day !
aquashack . 2018-01-22
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Popped into Banks to order fish and chips...friendly service...all freshly cooked to order..huge portions...recommend and buy again..
sweetprince . 2018-01-20
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Although the food was fine the 20 minute wait just for bartered sausage & chips wasn’t. Having to pay with cash only as well very annoying in this day and age.
Sue B . 2018-01-19
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I gave used Banks for fish and chips and chicken and chips several tonnes and they have been very good....
Richard_F_Gunn . 2017-12-27
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very good fish and chips the chips are really nice the staff are friendly food is cooked to order parking...
karen c . 2017-12-15
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We went to Banks fish shop last night on the advice of trip advisor as we really fancied fish and chips for tea! Whilst the food was amazing the 30 minute wait from placing the order to walking out of the door was a little bit too long a wait, we had two large fish and two standard chips, there was an absolute pile of food, so much so I did leave a few chips as the fish was far too good to waste.
AndynEz . 2017-12-01
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I had reason to complain for the first time last week as my fish wasn’t up to usual standards, I was told that they would make a note in the diary and next time I was in it would be free, went in last night and said to the manager( I think) what the situation was and he said not to worry and gave me the whole order Free, I said I got no problem paying for the other items in my order but he said no, your welcome and I glad to say it was a great freshly cooked meal. Thankyou Banks.
spicybeefportsmouth . 2017-11-11
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You may have to queue and wait but always fresh food, beautifully cooked, worth the little bit of extra time
Joy D . 2017-10-16
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Been here twice this month as I like the food, however what really let both visit down was the lady that's always working there. She was working a Saturday when I went in.
Mrspandaboo . 2017-10-15
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Smashing fish and chips for the family. Great service and fair price. Order by phone and save time waiting once there. They do a brilliant OAP meal too. Just perfect.
ianmack59 . 2017-10-12
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Went there to eat IN for the second time. The cheesy chips a lovely, however, the portion size is huge so we shared them. Their onion rings are really very good, not oily etc and their pea fritters are great too. Each time we've been there they only take cash, so cards are no good. There's a cash point at the Co Op ATM nearby. The staff were attentive, friendly and polite. They've redecorated the place too.
J S . 2017-09-18
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I often go out of my way to go to this place as the food is pretty good. Unfortunately customer service is usually poor. Each time I've been in the staff seem to actively consider customers a burden. Also it's cash payments only, which they need to note on the door/window
Jarrett M . 2017-09-07
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Six of us stopped here for eat in fish and chips, we expected a bit of a wait but the order came much sooner than expected. There was lots of it and it tasted good.
Polkadance . 2017-08-27
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Visited On a Thursday Night people were waiting for their orders 3 staff on and no communication between them with the orders,they were able to communicate through them chatting to each other while more and more people ordered.It does not take much common sense to work out that the bigger orders that you have to wait for the food to be cooked take the longest and you don't just stand around chatting but get the smaller orders out where the food is already cooked and on display even if the customer comes in after,it keeps the Q down and Customers happy its not rocket science!!.My order sausage and chips which were both already cooked,Had a wait of 20 mins while they stood around waiting for the customers with bigger orders that were before me.You could see people getting annoyed,I went up and asked what the wait was for when my order and a couple of others orders were clearly on display,was told by some jumped up kid who thought he was the fantastic (no you were not you are a let down to the business) say do you know how long chips take to cook.I asked him if he thought I was stupid as at 50 years old and a mother,wife and nan I think through my life I know how long chips take to cook.I tried to explain that it made more sense to serve orders that were ready rather than wait for food to be cooked,he told me that my order was ready (after 20mins)and he did not know what my problem was and laughed at one of the people he was working with.I told him my problem was that he had no Customer Service Skills and no Organisational skills.First time I had been in here and will be the last.Rude staff,far to long in waiting and over priced food Will be back to my Regular Fish and Chip shop The lobster Pot,cheaper food better quality food,better prices and friendly staff.
steve j . 2017-08-10
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This place has the best fish and chips in the South. Great service and great food. Their 'senior's' offer of fish and chips is brilliant as a takeaway and also as eat in. Would recommend this place for anyone who wants fish and chips at great value and taste. By the way they do great pies too. A must visit.
HAPPYASH . 2017-08-08
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We went in to get Gluten Free Fish and Chips, But the lady who spoke to us was very vague, which is what you cannot have when you have someone on a Gluten Free Diet. After about 3 or 4 minutes of someone else explaining that eeeerrrr we do Gluten Free Fish and Chips but.......You would have to come back? as we need to use a different Fish Fryer??? Well surely they should be set up already for this. ??? So it was a pain to have to go back which we did but was not happy about it. Chips a big soggy anyway
vivbuckle22 . 2017-07-11
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Best fish and chip shop in cowplain should say all over again food great along with portion sizes as well would strongly recommend them and give them a go staff helpful and friendly even sit down meals inside for people as for the old people that use it a lot on there special fish chips days once you been in you never look back instead no one leaves and will always use them
W9709BEkevinj . 2017-07-11
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Fish and chips were great, more expensive than others locally but really tasty.Must mention the two ladies behind the counter who were great, happy, chatty and great with potentially impatient hungry children! Waiting spoons and lollipops, so simple but went a long way to get this score.
Nick P . 2017-05-23
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Ate here whene they first opened and it was not that great, thought I would try again once they had bedded in and so glad I did. Fantastic fish and chips.
Michael N . 2017-05-05
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Fantastic fish and chips here, fish beautifully fresh and white and cooked to perfection and chips just right, neither too greasy or too dry. Polite and friendly staff and prives very reasonable.
Sue W . 2017-04-26
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All cooked to order very tasty!Would definitely recommend.You might have to wait a bit but worth it
Steve D . 2017-04-10
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A busy day so decided to visit Banks Fish shop. On arrival noticed the seating area was sporting new tables and chairs, a lighter more modern look and found the chairs to be very comfortable- a boon for those with achy bones. The owner and his wife are very friendly as are all the staff. We had cod and chips cooked to order and mushy peas, the batter was light and crispy, chips perfect. There are many different things to choose from- special offer for seniors which has a tea or coffee included in the price. Toilet facility upstairs , but there are public ones close by. A joy to eat the fish and chips straight from fryer to plate nice and hot no grease time to rest and enjoy. We have visited this venue on many occasions and have never been disappointed. Give yourselves a treat and try Banks!
Ninastravels67 . 2017-03-29
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I was served cold chips by a young chap on Saturday. And I asked him to heat them up or some fresh ones. He just replied he couldn't. Disappointing visit
Aaron0987655432 . 2017-03-29
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The food was average, not as good as lobster pot. I would of given 4* but the bossmans son (Assumption) On the tills wouldn't give me extra sauce.
Graham_R44 . 2017-03-28
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I suddenly found myself having to feed two 7yr old and thought everyone loves fish and chips, so as it local we stopped in here. They do take away and sit in. The sit in area was spotless - utterly spotless. The menu was extensive especially in the fish they serve. The staff were so friendly and really helpful. I wanted a fish and chips child's meal and a fish cake and chips child's meal. They don't do the latter as a child's meal but the girl that served me explained how to get the best price - I really like kind of customer service. The staff were always friendly despite the noise and mess made. The food was cooked to order and I must admit, I'm very fussy on batter, but it was perfect. Fresh and crispy but not too crispy, was not swimming in grease and the fish just melted. My large fish and chips was so good it made me wonder why I've not had it for such a long time. Two slight things to be aware off. It's cash only which surprised me but luckily wasn't a problem. But I though also, the total was more than I expected BUT I wasn't going to moan because by the end of our visit they had earnt it - great service, very high quality and fresh food, plus sit in element, bathroom facilities. Plus it has honestly been such a long that this could be the cost generally. So basically if you are local and haven't been here you simply must try it. Even my fussy companions loved it!!!!!Thanks Banks for destressing a very stressful afternoon xx
Wendy S . 2017-03-23
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I've been a few times to banks and its been good but on this particular occasion it was extra good. Really enjoyed it. Highly recommend this place. It's a shame it's not closer to me. Staff are friendly and efficient
Shepvisit . 2017-03-20
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The staff at Banks are ALWAYS very polite and friendly. The food served is always very good. I prefer to eat in as it can't be beaten, fresh from the fryer! But take-out is also very good. Portion sizes are good and prices are no higher than other reputable Fish and Chip shops/restaurants.The restaurant is decorated to a high standard and eating in 'could be' really nice - however, because there is often a large queue, customers take up seats randomly... this means you can't always get a table because people who aren't eating are taking them up. I believe Banks have a room upstairs which was being decorated to allow further restaurant seating - I really wish Banks would finish this and open it as 'eating in' can be a little like eating a meal at a bus stop!There's ALWAYS a queue, which I guess is a good sign of a popular eatery, so bear this in mind if you are in a rush. It is worth the wait but a popular times, such as tea time, Thursday and Friday nights etc. we have had to wait up to 30 minutes!! Slightly frustrating but part of life.I would definitely recommend Banks, for both great food and even better service.
Jennifer P . 2017-03-14
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Well worth the visit, although unassuming from the outside initial view, very friendly staff, great food, always freshly cooked and very good value
davey2114 . 2017-02-17
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A few years ago the local bank branch closed and we wondered what, if anything, would replace it. Banks Fish & Chips appeared -- I wonder where they thought of that name? All fish dishes are cooked to order -- I'm afraid I haven't sampled pies or chicken portions -- and are just perfect.The selling staff are generally fairly young and are very pleasant. The service overall is exemplary.
TonyY1942 . 2017-02-13
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I was looking forward to trying Banks Fish and Chips, although it was okay it was nothing special and their prices are much higher than their website. The prices are so high I won't be going back. A rival in Hazelton Way is much nicer, probably the best fish and chips I have ever had and cheaper too.
Tim F . 2017-02-13
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Well cooked, good quality food with cheerful and attentive service. Gluten free available Monday-Thursday with 20-30 minutes notice, so best to call ahead if you don't want to wait.
margaret b . 2017-02-09
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Way too expensive .... over rated ... there are other that are better value for money in the area. Hambledon parade ( dolphin) and millRoad ( bills) ... don't waste your money !
neilgahan . 2017-02-04
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This is an excellent fish shop good value for money the staff are great nice atmosphere very clean highly recomment
Sheila b . 2017-02-04
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This is your traditional local chippy, with an option to eat-in if you prefer. I often can't resist the chips whilst getting them on my plate back at home. The staff here are always friendly & efficient, even when under pressure on a Friday. As we've had plans on our regular Friday-night chippy-tea slot recently, we opted to pop in on a Weds night recently, & were disappointed to find, for the first time in 3-4 years of using Banks, that we had a very poorly cooked Cod. The fish was almost non-existent inside the chewy/tough batter, although the chips were as superb as ever. We've put this down to a one-off, & are mentioning it here in case something different happens mid-week, but we will be back again soon.
StevoCar . 2017-02-02
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1646 Opinions
I just had another fantastic 3 course meal from their Christmas menu this evening with a group of friends. Just the best service, the food was delicious and plentiful so much so I've booked to go again before Christmas on 15 Dec with another group of friends. An unsuspecting gem of a good food pub from the outside not to be missed if you are ever in Emsworth.
71 Opinions
Rubbish,funniest omelette I've ever seen, chips way over cooked and £2.80 for a small glass of flat Pepsi, they need to go to other poppins to see how it's done,never again
291 Opinions
Had an amazing meal. Such good value for money and the staff were really friendly. Would definitely recommend it to others!
112 Opinions
We had a lovely weekend stay at the Brookfield hotel. We had a function on the Saturday night which was a 7 course meal and I have to say I was blown away with the service and the reassurance of my gluten free options, I could literally have exactly the same dishes as everyone else with just a couple of tweaks I couldn’t believe it! A lovely gentleman served me who I think was a manager (I am so sorry I cannot remember his name) which made me feel so looked after as it can be daunting eating out somewhere new! All staff were helpful and made the evening run smoothly it was very professional! The room was basic but clean and had everything we needed, the only thing I would say is more plug sockets but that’s not the end of the world! Also it was a bit expensive for room service as a sausage and bacon sandwich ended up being £13.45 including tray service but again with inflation maybe that’s why it was that much! Apart from that there was plenty of parking at a small charge and the hotel was easy to get around. Thank you for looking after us, it was the best meal I’ve had as a coeliac plus the most I’ve ever been able to eat!
776 Opinions
This may have once been a good restaurant but it no longer is. The food was at best average and at worst inedible. Whilst the food was cooked reasonably well (gastro pub standard) the seasoning made three of our four dishes inedible. A tip for the chef: if you can taste salt, you’ve over-seasoned. If your mouth dries from the salt, you’ve failed entirely. For the cost of the meal, it is reasonable to expect a chef who can cook - seasoning and all - to a very high standard. This failed to reach that bar at any time. I’ve paid much, much less and eaten far, far better many times before. Avoid.