Based on 32 opinions finded in 1 websites

Based on 32 opinions finded in 1 websites
Nº 412 in 704 in Herefordshire, County of
Nº 123 of 207 British in Herefordshire, County of
Opinions
ordered 2 jacket potatos, placed my order clearly for the staff. Asked for an additional item on my order to which the staff member raised her voice in an unpolite manner. The chicken mayo was chicken with a dollop of mayo ontop not combined. My friend had tin foil IN her jacket potato underneath the toppings. There was also clear cross contamination which is unsafe for people with allergies and dietary requirements. Would not return in a hurrry
Sivani T . 2025-04-12
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Absolutely appalling customer service and rude staff! I was asking for an order and was rudely interrupted mid order by the lady serving on the till, confusing my order. She then continued to be rude to a customer behind who was asking a simple question about the payment as they only accept cash, in this day and age which can be quite awkward. They dismissed her with ‘we’re serving another customer at the minute so can’t take your order’ when she hadn’t asked to order she was asking a simple question about payment so she could go take cash out. I can’t believe people think it’s okay to speak in such a rude manner to paying customers. Will NOT be returning
Stanley A . 2025-03-28
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I ordered a pork roll with apple sauce and crackling. The crackling was a tiny square and the apple sauce was merely a smear. I ordered a latte and my wife ordered an Americano, I forgot which was which so tasted each and couldn't tell the difference. We both left our coffees and went to Coffee #1 for a decent cuppa. Shame
John J . 2022-10-01
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Looks like this is a popular place to eat. What I don't like is the constantly burning gas heater at one of the tables. This is just producing greenhouse gas! If people want to keep warm...put on a jumper. Come on TJP, there is a global warming crisis...do your bit to help!
UKRoger . 2019-10-10
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Very good food to go! Hygienic place, incredibly friendly staff. Nice to be able to grab a 'proper meal' on the go!
holvipond . 2018-08-26
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Ordered a cheese & coleslaw jacket from here. The potatoes are lovely but the filling could be better. The proportion of both fillings should be 50/50. I had 80/20 cheese/coleslaw. The amount of cheese was a bit overpowering and needed less cheese and more coleslaw. The lady serving didn't seem happy in her job and it showed.
Paula C . 2018-08-23
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I come here for most lunchtimes now, the jacket potatoes are well cooked and the toppings come by the scoopfull. The value is pretty reasonable, just remember to bring cash as I don't believe cards are accepted.
ellecatsmart . 2018-08-08
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Had the chilli potato. Got what I expected. Food fine. Price good. Perhaps it was late at lunchtime and everyone was tired, but I felt the staff were oddly short with me; they'd been good with the customer before me and I'd been patient in waiting and polite in ordering. Odd. Still, I'd give them another go. The rest of my party chose to go for pasties.
msy_msy_msy . 2018-08-03
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My favourite place to stop for lunch when I’m shopping in Hereford. The jacket potatoes are delicious, and they always come with a generous helping of fillings. Great value for money!
Bron613 . 2018-01-12
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Me and my partner take a 'heated' seat at this jacket potato stand every time we go into town to do some shopping. Ive been for food everywhere in Hereford as I visit often, and honestly I haven't found anywhere else in town that is as satisfying in price, taste or atmosphere.
Atrius-Deminicus . 2017-11-04
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i enjoyed my patato but the lady serving wasnt very polite, i would actualy say quite abrupt, not very good customer service
karenannharris . 2017-05-08
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Friendly staff and great food-you can't go wrong with this place. The potatoes are always well cooked through and come with heaps of filling. The toasties and rolls are great too. I come here regularly for lunch-great value for a huge portion size!
lucyj29 . 2017-03-18
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Lovely taytoes and a great range of fillings to choose from, staff are pleasant and it's a nice clean facility, cheese and beans with real butter is the best
Jenw771 . 2016-09-04
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Get food here on the odd occasion and if you love jacket potatoes then you have to try this place. eat in or take away, jacket potatoes here come with all sorts on. dinner jacket is nice and the curry jacket is tasty too. Portions are a good size and will fill you up for hours.
jayjay3188 . 2016-08-16
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Dinner spud is the best meal in town. Rather eat here than most places. Good value too. Good range of food available for sitting or taking away. But I recommend the dinner spud if not tried.
Jim10SouthWales . 2016-06-17
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Stopped here on Sunday as couldn't decide where to go for lunch it was a nice sunny Sunday afternoon so thought we'd sit here & have a jacket potato not had one from here for over 12 months. We had the roast dinner jacket potato choice of pork or turkey. We chose pork lots of fresh sliced pork stuffing peas pigs in blanket apple sauce jacket potato & gravy wow I was so surprised wasn't expecting that it was very tasty & hot great choice of fillings all at great prices & eating it out sat in the sun great end to our visit to Hereford I can see why this jacket potato wagon was so busy so if you like your spuds this is a must visit 👍
foodie0149 . 2016-03-22
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The potatoes are great and the portions are nice and big. I especially love the chilli. The addition of the salad boxes is really nice. Would be 5 stars but the quality has definitely declined over the last year.
Jenklk2 . 2015-11-15
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Right in the middle of High Town serving great value jacket potatoes. The portions are generous and the quality is good. What more could you need does what it says on the van!
Mark G . 2015-10-17
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Anyone who love jackets would benefit from a visit - multiple choices and well within the price range - Affordable eating.
CHRISTINE186302 . 2015-09-09
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Love the food from here always so fresh and excellent value for money.lovley staff and a seating area outside.
resterants . 2015-08-21
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Good value and plenty of choice. We weren't hungry enough for the full roast dinner in a jacket potato but that looked good. Roast pork rolls were good and very filling.
Monkey0269 . 2015-07-13
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Great place to get hot food on the go in Hereford. Have there own seating area in the middle of Hereford city centre. The jacket potatoes are around £3.50 and have gone up over the year but I feel you get value for money as they are generous with the fillings.
sincerely_richie . 2015-05-08
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Great food and love to sit the seating area, enjoying the fresh food and watch the world go by. The jacket potatoes always fill you up, as do the delicious toasties and hot meat rolls. Great value for money and friendly staff.
ewilkie1 . 2014-07-09
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The potatoes are really huge. I would love a smaller potato and more filling but it's probably how they make their money. Was nice though
Sinead O . 2014-04-04
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I love this stand, very good value. excellent choice. Now with meat rolls which you don't have to wait until christmas for :) Has seating outside now too, which is a bonus. Very quick to serve.
LinniB . 2013-05-10
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the food and options you get at this wagon is very ridiculously reasonable, the quantity of each serving is great to especially for the price you pay for, the people are always nice there too.
amy m . 2013-04-17
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We love the Chilli baked potato. The value and quality of food are consistently good. A great thing to do while late night shopping in the run up to Christmas.
Mockingbird22 . 2013-01-12
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Good, filling, inexpensive hot food to eat 'on the hoof' or to sit outside with watching the world go by.
MikeJC . 2012-10-24
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Good sized spuds at a very reasonable price. Friendly staff serving too.
Mike P . 2012-01-27
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We used to love this jacket potato wagon, but recently they have been using cheap rubbery cheese... very dissapointing :-(
hfdreviewcrew . 2011-04-04
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Loads of different fillings that all come on top of a potato. I suppose if you like baked potatos and are prepared to eat one perched on a bench in High Town being stared at then this is the place for you!
. 2008-08-15
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898 Opinions
Never have i met a manager who is sooooo rude . Will be contacting health enrolment about the rats out by the bins would never eat hear again . The staff are truly rude with massive amounts of rubbish out side . When spoke to staff was told to eat somewhere else. And not to come back . Refused to give me a refund
911 Opinions
Warning. Do not visit this pub if you just fancy a drink after a long walk in the locale area. You will be abruptly turned away……why you ask? Because the car park isn’t big enough for people are not eating.
706 Opinions
*Reply* How you associated my review with those specific circumstances is unclear, but my review will stand. And for clarity, I did not order a 'round' of drinks. I ordered one drink with a member of your team, who turned around to another member of staff, gestured to me and I repeated my order. They both brought me the same drink and when I explained the very simple misunderstanding, your staff were confrontational and aggressive. This could have been resolved in a far more amicable and customer centric manner, but your staff chose to instead escalate an otherwise calm situation up until that point. No one should be expected to pay for the same drink twice, especially when the circumstances were reasonably clear and understandable. Forcing someone to leave your establishment on this basis was hugely disappointing, I have always had a good time at Gordon Bennetts previously and had been saying as such to my friends who had travelled from out of town for a night out in Hereford. You've taken the time to write a reply to my review, if you had made the same effort to listen to your customer at the time I would not have felt the need to leave negative feedback.
877 Opinions
Had Sunday lunch here and it was absolutely fantastic. The roast Pork was beautifully cooked, and the crackling was exceptional. The landlord is a real gent, and a pleasure to chat with. Very attentive staff. Looking forward to dining here again!