Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 1269 in 1330 in Cheshire West and Chester
Nº 287 of 298 Other cuisines in Cheshire West and Chester
Opinions
Lovely spacious and clean cafe, found a tray, cutlery etc easily, all stored neatly and immaculate. Stood for ages trying to find any staff to serve me - I could hear them chatting and laughing but couldn’t see anyone. Eventually got served by a lovely member of staff and received my food quickly. Chips were lovely, gravy was as thin as dishwater and the sausages so dry and chewy I wrapped them in a napkin for my dog later ! Needed a lot of salt and vinegar to cheer that meal up - I was that hungry I was feeling faint, otherwise I’d have sent it back. You have to ask for vinegar, it’s not left out to use ??. Possibly the hot food is left out too long and dries out. No plans to visit again…..
Kate B . 2024-06-20
MORE AT TripAdvisor
Service slow, little choice at peek times and the food all looked and tasted like it had been there since the day before. One of our party waited 10 minutes for macaroni cheese and went it came it looked worse than if it had come out of a tin. She got a refund and didn’t eat it, it was that bad.
keliewales . 2022-08-07
MORE AT TripAdvisor
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65 Opinions
Much of the food is very nice however £4.10 for a bacon bap which I would say is worth about £1.80 is ridiculous. everything else is nice and the staff are very nice.
353 Opinions
The food is nice, and there is a good selection, but the venue gets busy, and tables get taken quickly. But it's the service that lets it down. You have to order your meals in 3 different places if your family wants different things to eat, which means queuing in 3 different places. Why not have somewhere at the front with touch screens to order the meals? Then, just have collection points to pick the meals up using screens with numbers on it. This would save time and space as well as reduce the need to have 3 people at tills at 3 locations.
2284 Opinions
Me and my partner stayed over the bank holiday weekend and visited Chester zoo great location as it’s only 10 mins down the road. The rooms are simple but clean, modern and had everything we needed for an overnight stay. Check in was nice and easy, Louise was more than happy to help both with check in, taking our order and delivering our food and checking we had everything we needed. All the staff working were and sit happy to be there unlike some GK pubs I have been too. The pub was clean and a generally nice calm environment. Overall 10/10
119 Opinions
i always come here with my friends and lewis behind the till is the best! 10/10 💕💕💕