Asda Cafe Worcester in Worcester

Service not good . Food not good at all I ordered pizza and hot chocolate. The pizza toping is burnt and hot chocolate is cold

Missing items and delivery time kept getting pushed back

Items missing and some of the bananan were black and damaged

again missing items from asda,spent 60 pounds 25 pounds missing items,no refund given,joke.

Asda always missing items and always the main item you need

items missing from order not happy was for grandchild a treat

I’ve ordered 15 items and only 8 were delivered . Also of those 8 one was not unsealed properly (mince meat) this is a shocking service. I can’t make even one meal out of what is delivered never mind the 3 I intended .

I only got part of my order missing the pop

All that was ordered arrived for a change ,maybe secret is order hours in advance

Ordered 16:10 still no delivery by 19:56 but says delivered with a future time that keeps changing so I cannot cancel the order no details to call anyone absolute disgrace!

wasn't delivered to my address!!

courier was polite friendly. I asked him if he got his tip ok. he wasn't sure. I wanted to make sure he received it. especially delivering in horrible weather!!

MISSING MULTIPLE ITEMS ON MY ORDER

Really unhappy, received a bag full of items that weren’t mine. Not one item is anything I had ordered. Was given the completely wrong delivery and now have to wait 5-7 working days for a refund.

I have missing items No crackers, blueberries, coconut water, or Imodium.

Missing items 3 items i needed the most

few items missing this stuff should be checked and refunds given,seems like just eat forget about it

very happy with order, well packed fresh fruit and veg, good dates good offer lovely delivery guy too.

didn't pack 2 things and took ages to be delivered

ordered 33 items only 9 items arrived

always missing items , it's ridiculous

items missing from order again

Driver lost/stolen Order, we didn't get it.

I had missing pasta salad yet you won't refund me

The time kept changing and the driver was in the pick up point for an hour. Tried every possible button to cancel the order as was getting very late but couldn’t. I like the offers just eat have I don’t like that they keep moving the delivery time when it’s over an hour later than the hour delivery time already given.

Constantly reject orders and never anything in stock, won’t be bothering in future.

never arrived terrible service terrible

Missing items and arrived really late

delivery driver was rude and threw my order at me

I am registered disabled and not happy about the missing water bottles now I have to order from elsewhere with delivery costs etc to pay.. I have spent a lot of money already with you today but your service is going downhill making me think of going elsewhere..

the late delivery was not the couriers fault, he waited 40 minutes for asda to give him the delivery and then they hadn't given him all of it. courier was very polite, nicest courier I've had.

Half my order wasn’t delivered

Second time this week my order has missing items or damaged

I am.missing items again? Pilu rice, Chicken curry with egg fried rice, Duck shredded pancakes, And steak and ale with mash ready meal, I am not happy.at all, Those items were for tonight tea? Really am annoyed. Please contact me.asap

bakery goods were VERY squished

can't even get an order right of 3 items! nothing complicated. its a joke.

Disgusted if I could give no stars I would to Asda not just eat. Spent over 3 hours waiting for the order when I called up to ask where it was I was fobbed off and transferred to justeat even after I said it wasn't anything to do with them! Icecream melted and rude customer service of being fobbed off. Ruined my evening of having guests over they left before it even arrived for us. I think a full refund is the least they could do

An item was completely missed out, the item I needed the most! I had to go to a shop afterwards anyway so it was all a bit pointless. I don’t understand why more care isn’t taken to ensure the correct items are picked and packed, it’s really bad customer service.

Missing items again?!!!!! And I can't go shop or order online again now. Im so annoyed. Very unhappy I will not order again unless somthing is sorted? Every time i order a meal together things are missing?

your courier was fantastic I will be using you again

Goods missing this is unfair if this is not addressed you should be able to contact the company directly to address this issue not worth having the app if you lose out

items missing. no refund on items. Will not be using again. shocking service all round.

2 items completely missing and salad sent on today's use by date .

this ordered never got to me and never got a refund either was told didn't come in the policy

the pizza was onnoffer and was charged full price

Completely the wrong order. And haven't been able to contact anyone from asda or just eat.

2 missing items still charged full amount instead of removing from order if not available like i had to fill out as my prefence to order.

Do not order from here. More than half of the order didn’t turn up. Absolute shambles

waited over an hour with alot of items missing

Missing Items Again for the 10th Time

Not very happy done 2 orders with you both orders had items missing and damaged items

tyipical asda most of my order is missing you are a disgrace to keep doing this waste of space

Missed a few of my ingredients not impressed I want a refund

the driver said it was delivered but he didn't actually come to my door or give me my order

Store did great service, got my item. Delivery driver was awful though. My place is hard to find, so I can forgive a bit of argy bargy finding it, but this driver was the worst.

Well I understand there is a shortage of drivers but I can't wait no longer. its 23.27pm and still no delivery. The most annoying issue is yhe fact it states my delivery has been delivered but it hasn't.

Speedy delivery but missing 2 items

bread out of date 01 May sausage rolls out of date 01 May. onion out of date today Fri 31st. not happy money wasted. 😡 order placed 31st May 2024.

Only half the order turned up and nothing was done to rectify it.

Order extremely late and an item missing

half if what i ordered was not delivered and yet again I have had to submit for a refund. I am starting to think this is deliberate

My order hasn’t arrived yet says dilivered stolen my order

My order is delivered to some other place

Missing the main expensive item.

The simple task of reading the receipt is beyond me how some people don’t have the mental capacity to achieve too quick to take the money and not have your staff adequately trained to complete a four item order

The only thing that wasn’t delivered was the. Revels

The delivery was much later than expected

delivered to my door thank you

Both orders have had missing items.

Items missing so will have to go out and buy anyway. No notification that items where missing. My first time ordering and doubt I will order online again.

excellent service, quick delivery

missing items too often, not removed from orders

I can't believe this is the second time my order had been missing items

always missing items every time we ordered.

Ordered 7 items and only received 5 !

every single time I order no matter what it is I NEVER EVER get my full order or does anyone inform me that they have items out of stock and refund me. its an absolute joke and someone needs to get a grip of staff. what's the point in offering a service if you can't complete simple tasks.

we haven't gotten are chicken tickets massalas

Only ordered 4 items and 2 of them didnt get delivered!!! Evan had to wait 40mins after the time it should of arrived!!!

Unbelievable ... only ordered 5 things and when I opened the bag 2 were missing !!!!

Waited over 1 hour 30 for them to turn up with items missing!!!

Missing 2 x Ferraro Rochet boxes

on numerous occasions I have had missing items from my order. I don't understand how they can get the orders so wrong.

this is the second time I have had items missing from my order

Didn't receive most of my order !!!!! Missing 4 cream egg cakes , bottle of rubicon and missing Cadburys chocolate bars! I want a refund for missing items. Not a voucher code I only have a certain amount of time to spend! Not a update saying anything was out of stock.

Pepsi max cans charged for bud missing

Didn’t send a fraction of the order and didn’t update to say out of stock! This place is forever doing this absolute worst shop on just eat won’t be using again

Pretty good job overall. Mum was surprised as intended.

Didn’t even arrive what a joke

did not receive peas that's to time now not happy

had missing items from my delivery not a good impression

Was supposed to arrive around 4pm. It arrive 17:39

Just two items missing But happy with delivery

More than half the items missing

Good service polite delivery driver

4 items missing on my delivery and still awaiting to be contacted for refund

Where is my order it’s says it been delivered

I paid for bread and they just didnt send it. It's DISGUSTING!!!! No chance to contact them on phone as nobody answer for the phone call. I WANT MY MONEY BACK. This is very disgusting.

I asked for the order to be left on the doorstep and not to be disturbed but they rang the doorbell.

Fed up with out of stock items. Shame you can’t email an alternative

I have 6 items missing from my shopping bag and yet I've paid the full price for 17 items