Aqua Shard in Southwark

A one-of-a-kind experience in the heart of London, located in one of the city’s top skyscrapers. The staff was very attentive, and the food was refined and elegant. We personally booked the Skyline Experience, which includes a window table, a three-course menu, and champagne. While not essential, if you don’t mind the extra cost, it’s absolutely worth it to fully enjoy the breathtaking view. If you’re still not satisfied after dinner, you can always treat yourself to one (or more) drinks at the bar. A very cool spot for a dinner date. Highly recommended. Reservation is a must.

Clara was fantastic. Thank you for a great experience!

Had a really awesome experience at the Peter Pan afternoon tea. Eryn’s service was top notch! She even gave us recs for things to do in the area when we were done. Would absolutely recommend to people of all ages.

Eryn was great. Super attentive. Our daughter has an allergy, and she was all over it — which we really appreciated and made our daughter feel comfortable and enjoy the more. Thanks for a great experience.

Eryn was extremely helpful and also aware of my daughter’s food allergy. She made the experience carefree and enjoyable for all of us. Excellent service and the food/atmosphere was thoroughly pleasant.

Eryn was fantastic, food was delicious

Eryn was fantastic and provided excellent service. 10/10.

We went for the Peter Pan Themed afternoon tea! It was absolutely incredible! Our waitress was called Eryn, she was lovely. So professional, kept the magic alive and more importantly to us interacted with out baby girl. Thank you for your amazing, friendly, and professional service Eryn!!

A fabulous birthday lunch - our waiter "Fabs" was fabulous! A thoroughly enjoyable experience.

Love the place! We ate at Aqua and enjoyed every moment. Justo, our waiter was the perfect host, very attentive and gave us good recommendations on the food.

Fantastic view with afternoon tea!

Justo was a really good server, asking a lot of questions and always making sure that the guest are satisfied

Justo was the best server. Very Good!!!

Amazing evening - thanks for the service Justo

The view was very nice and the the food was absolutely delicious, but for my taste the portions could be a bit larger. Justo our water was absolutely lovely and he was very nice and caring

Justo served us today. We had such a wonderful experience thanks to our server, Justo. From the moment we were seated, they were attentive, friendly, and made us feel completely at ease. He made sure everything arrived just right. It's rare to find service this warm and professional—definitely made our meal even more enjoyable. Big thanks to Justo for going above and beyond!

Peter pan afternoon tea was highlight of my trip. The server Eryn was a delight

Beautiful view, amazing service, friendly waiters. Thank you Eryn for making this such a memorable experience

Crazy view, amazing food, amazing tea, service was amazing!!! Eryn did such a great job, very nice and friendly!!! Would 10/10 come back.

Aqua Shard is amazing . The view is spectacular, food is amanzing and the service is great, specially with FABZ . It’s a fantastic experience .

Lovely idea but prices were too excessive. £7.50 for tap water!! £60 service charge and £10.50 for a bottle of average beer. Sort yourselves out!

Absolutely loved our Peter Pan themed afternoon tea. The food was delicious and plentiful (and we were offered more), the atmosphere was wonderful and our super waitress Maya was just the best, she couldn’t have done more to make our afternoon so special. Attention to detail was so impressive, the chocolate, the treasure chest, the crocodiles, the plates, to name a few. And the views …. A special thanks to Maya and the rest of the team and compliments to the chef; a delightful treat. We’ll have to come again!

Had a wonderful afternoon tea at Aqua Shard. We arrived early and they kindly accommodated us straight away and right by the window with a fabulous view. The food was excellent, we both enjoyed everything though the chocolate dessert wasn’t particularly to our taste. The food is very filling but they don’t rush you at all so you can take your time to really appreciate it.

From start to finish we had the most wonderful time. The atmosphere was wonderful, the staff attentive especially Maya who looked after our every need beautifully. The afternoon tea was absolutely delicious. I would highly recommend. Thankyou so much for such a special afternoon.

We had a fantastic lunch at the Aquashard. The ambience and atmosphere was great.The food was very delicious and the staff have been very a super attentive and courteous. We would like to mention that Kevin did a fantastic job looking after us. We'll be back in May to celebrate my 75th birthday. Thank you

I booked a window seat for the skyline lunch, it was a complete disappointment. We were seated around the corner near the toilets with two windows in front of us while all of those who booked the high tea for a lessor cost had the prime views. I wouldn’t bother next time for the cost, worst experience I have ever had at a Shangri La.

Had a lovely evening at the aqua shard for my husband’s 50th birthday we booked a window seat and wasn’t disappointed, the whole experience was amazing, the food was 10/10, the view was stunning we had a table booked for 8pm so were able to see the view in daylight and watch the night sky come in. staff were fantastic, so friendly and nothing is too much trouble, my husband was wished a happy birthday by the staff at the front desk also after dinner my husband was given a little dessert saying happy birthday on it very nice touch. Would highly recommend a visit.

Excellent experience. Great welcome and service. Fantastic views of London .

The food is great the place is amazing they even give her a birthday treat. Justo is our server he is very polite and professional i would like him to be my server next time..

Had the Peter Pan afternoon tea. It was absolutely delicious and looked amazing. Our waitress, Maya, was a delight. She really added to our experience with her sunny smile and friendly, efficient service.

Incredible food and views, Mike who gave us amazing recommendations for food and drinks made it very special for us. Thank you

Was a very lovely meal with great service

Everything was perfect, Justo served us very well, congratulations

Justo was amazing recommended A+++++

Thank you for a wonderful afternoon. Julie was a fabulous host x

A very unique Tea experience in London. Well worth the visit. Our server, Virginia was very friendly and accommodated our handleful of dietary restrictions.

Fabio was very helpful and kind!

Very nice atmosphere breathetaking views We really appreciate Mr Justo excellent services and his politeness

The worst meal of my life. Terrible attention.

I’m in love with the experience and many thanks to Justo who served us today, you made my husband’s birthday special and unforgettable! It was a pleasure to celebrate at the Aqua Shard today🎉❤️

I definitely recommend this place! The view is just breathtaking! We were served by Justo, excellent service 😊

My Partner and I were Celebrating her birthday and attended the Aqua Shard for drinks and was pleasantly surprised at the quality of the Amazing cocktails that were served up, the staff were Extremely friendly and together with the view and chilled out settings it was truly a night to remember...#5*AquaShardBaby

Prawn roll is delicious. The manager was very accommodating and good service overall. Will be back for sure

Spectacular. Delicious dishes. I recommend the strawberry dessert. The waiter Justo served me with joy and attention. We spoke in Portuguese and I felt even more welcomed. I highly recommend it.

Amazing service and food with soberb viés!

The views from the private dining room are phenomenal and the space is just amazing, beautifully decorated, elegant and spacious. We had a magical evening. The food was beautifully presented, high quality and tasted wonderful. The flavours and the combinations were fantastic. Our complements to the chef. The service was extremely efficient, attentive courteous and just wonderful. All of our needs were anticipated and well catered for. There was nothing that was too much trouble and the staff were happy to assist us. Excellent customer care and service. Thank you to the events co-ordinator Isabel for her patience and kindness in helping us create the booking and the staff on the night who made it a magical, amazing and memorable experience. We will definitely be recommending to family and friends.

We travelled some distance for Sunday Lunch at The Shard. This was our first visit and our last. When we sat down at our table, we were told that they don't serve Sunday Lunch. I showed them the advertisement on their website and they said that the advert had gone out too early. We were given a different menu to choose from - I had requested vegetarian food in advance and I was disappointed to see that there was only 2 options available. The menu was very limited in general. I ordered a cocktail which sounded very exciting on the menu. Probably the most disappointing, underwhelming cocktail I've ever had - with zero presentation - all for £20! Food arrived super quick - the main meal for both of us was very bland and extremely tiny.We left more hungry than when we arrived! On a positive note - staff were really lovely. Unfortunately they are being let down by the powers that be, above. This was a treat and we knew it would be a one off visit because of the cost and travel but this was an expensive mistake to make. The Shard did not live up to the hype and expectation for us personally.

Fantastic environment and food, at sunset it is simply wonderful

The food is significantly overpriced for what you actually get — £60 for a few small pieces of lamb, and £45 for a children’s set menu that included just a few carrot and cucumber sticks with hummus, a small chicken breast, and a small chocolate cake. While the presentation and atmosphere are unique, it feels like you're paying more for the experience than the quality or quantity of the food. Overall, it's worth trying once for the novelty, but I won't be returning any time soon.

Beautiful setting for brunch . Waiter was highly attentive and made the experience memorable. It was my wife’s birthday and he made her feel very special . Sorry I didn’t get name however he was a credit to you .

A last minute decision to have brunch and celebrate our friends birthday but a great decision, security checks done and whisked up to the 31 floor and what a great view meets you. The staff were so friendly and efficient, able to have a drink and take in the 360 views. We never felt rushed, the food and drink top notch will certainly be back and with the grandchildren just so we can have the the afternoon tea with Peter Pans galleon. Thank you

Water, bread, drinks we'd order, champagne that came with the meal and amuse bouche came out one after other in very quick succession. The food was average unfortunately, my husband was brought the wrong main, and the wrong dessert, and both our desserts arrived without spoons. They did bring him the correct dessert and offered a free drink, but then slapped on a £44 service charge! When the bill came we weren't given a chance to look at it, just hovering with the machine to pay. Although a lovely setting I don't feel the experience was worth the money and was decidedly underwhelming.

My son and I went for dinner on our last night while on a City Easter Break in London. Love the Sophistication of the restaurant. We had the Skyline Menu which means you get a window seat A La CARTE 3 Course Menu. Beautiful Panoramic Views while your enjoying your dinner. We watched the sun setting. Wonderful experience, we made beautiful Memories to Cherished. Alex was our waiter and he was very helpful, friendly & attentive. Highly recommend Aqua Shard 💯.

Really good experience. Can be recommended without blinking. Come when they open and get a seat by the windows with a fantastic view. Both food and service are as you would expect in this price range - really good. We would love to visit again

had the Peter pan afternoon tea and it was simply amazing. the food was to die for and the presentation made it just that bit special. our server Eryn was very attentive and friendly and the views are wonderful

A lovely experience. The food was delicious and the service was fantastic. We initially got placed at a table near the waiting staff station, but we could hear all their chat. Asked to get moved and it was no problem, we managed to get a table by the window and it was lovely to see the views. Afternoon tea was incredible, food was delicious and amazingly presented on the pirate ship.

Great experience. Eryn was amazing, I recommend her for management

Nice view, food oki as they were really taking care about my allergies but the result for me was for the sweet part less option (seems true new trend that whatever sweet contains soya and i am allergic). The place is super nice but I was really annoyed by the deess code…why? I asked and respected it …no sneakers no gym clothes and then there were quite a lot of guests in sneakers (really sporty ones not fancy) and some also in hodies. perplexity in the point caught me.

We enjoyed our food here a lot, Justo was a great waiter!

Excellent evening out Fabulous service by Justo

Service was superb and quality of drinks. One gripe was the toilets very dark and a hazard. Only 2? The queues were bad

I can only speak about the vegan food. Compared with other places I have been the quality of the vegan food was not to the level expected for the price. Tea ( ear grey) not very fragrant . We have to ask for more . The scones were cold and I was not given jam and my 2 friends only got 2 small pot of it. I was given cow's milk instead of plant- base and I had to ask for it. The manager and waitress were police and nice Also, I understand the tables next to the windows are not a given. But when we arrived there was a table that stayed empty until another group arrived more than 1/2 hour later?. Also I made the reservation more than a month and 1/2 ago .. so I honestly thought you could give us window seating to celebrate our birthday.. even more if there was an empty table. We had a good time , but the value for money at least for me as vegan was low. BR Dr. Maria G. Cubas

Absolutely top notch visit great food, service and a fantastic view and wonderful staff especially our server Fabio. Thanks for help make a memorable visit

It was a fantastic day but as I've received the email asking for feedback, here I am the one thing I would say is why have you got a dress code? I got two email that included dress code saying no trainers, no sportswear etc. Not only were some of the servers wearing black trainers, but the vast majority of people in there were in trainers and sportswear. Feeling uncomfortable in our heavy shoes on a hot day etc we would have loved to have been able to come in in our trainers. As obviously there is no dress code, don't put it in the enails.The other thing is the napkins we had were stained and dirty. This is just my feed back.

My daughter and I attended that Peter Pan Afternoon Tea while on vacation in London. It was an absolute delight! We loved everything about it - the food, the presentation, the views from our table. And the entire staff is wonderful! Highly recommend!

Mike was an amazing waiter thank you so much.

The best experience!! The view was incredible and the perfect end to our London trip!

Mike was really helpful kind excellent service!

Everything was perfect. I was given an amazing table with a gorgeous view, the food was fab. Mike was a great host and the rest of the staff were amazing too. Thanks so much!

Our 1st trip to The Shard for my Grandsons 30th Birthday- A lovely restaurant and we were looked after so well by our waitress Virginia. All the staff were great and attentive. A great experience and will definitely go again !

Had lunch yesterday at the Shard Aqua. Decided to go for beet & feta salad and garlic risotto. Food was so yummy and service was very good. Would definitely book there again. Views were amazing 🤩

Absolutely stunning. Had a lovely time. Food was amazing and staff very friendly. Thank you.

Best restaurant experience hands down. Beautiful ambiance. Flavorful food. Excellent customer service. Justo our waiter was awesome! Will definitely be back.

Brilliant experience! Highly recommended!

The Peter Pan themed afternoon tea was really impressive. Our waiter explained all of our options and again once being served. The food was absolutely beautiful, taste and presentation. The view of course fantastic but we were blessed with a sunny day!

Amazing gastro- & guest- experience! Special thanks to Michael for a great service & feeling of care & attention!

Absolutely loved the Peter Pan afternoon tea and our waitress Eryn was so lovely and made it even more special

Exceptional food and experience, attention to detail was fantastic.I did think,however,that as I had mentioned when ordering and when checking in ,that one member of party was celebrating a birthday,this might have been acknowledged.Maybe a an option if a small cake or extra glass of champagne when booking might be an option.Certainly recommend and would return when next visiting London

We arrived, 2 very jet-lagged sisters on their first day in London, we're treated to such a lovely experience! Thank you, Danny, for the top-rate service!

We were very happy with service and food was good. They could do a better job to explain the menu and up charge. Strawberry dessert was wonderful

Lovely place. Cakes very disappointing. Service awful. Waited 45 minutes for drinks. No tea came with food. Had to ask for it by the time it came we had eaten the sandwiches. Overall poor. Will be leaving a review on trust pilot. Most definitely not worth the money

Had a table with a fantastic view over London Bridge, taking in Big Ben and Westminster. Three course lunch menu was delicious and the Service provided by Fabz was excellent; attentive and friendly without being over bearing. Would recommend a visit.

Excellent dining experience on top of London with breathtaking views of Thames and skyline.

Myself and a friend visited as a 50th birthday treat. We booked in advance and added details of our celebration on booking. We were greeted by some very welcoming staff who were very attentive who wished my friend happy birthday wishes. We were guided to our table and it was a beautiful day so the views were wonderful no matter where you were seated. The food was lovely and there was plenty, teas and coffee were refilled and offered throughout. There was so much food we had a box to take home. We thoroughly enjoyed the visit. The only negative elements were that others celebrating birthdays received a small birthday treat which we did not and the other rather large gripe was that despite the website and emails reminding visitors of terms and conditions / dress code there wasn't one!!! I have a condition that causes me problems walking and I therefore always wear supportive training/comfortable shoes, for the day I wore boots which were permitted but were not comfortable for me throughout the visit. When we arrived we noticed immediately most visitors were wearing trainers, converse, sketchers etc and some people were in very casual dress, blue jeans and t-shirts. This is fine and didn't spoil the visit but I don't understand why you have to agree to the terms of clothing policy etc when it isn't upheld. So basically it's lovely well worth a visit but wear whatever you feel comfortable in because it isn't policed and had I had of known this prior to visiting I would have worn footwear suitable for my comfort. For this reason I give 4/5 ⭐️

Lovely restaurant and nice food but the steak portions are small. You need to order a full course or eat at home before you go there. Steak was also deep fried rather than well done. Service was good. We were a big group and catered to well with children accommodated for.

The food is great. They give plenty of both sweet and savory dishes, all nicely portioned and very tasty. However, the service is not good at all. The server disappeared regularly and was completely dumbfounded when we asked for more tea. We had to wait at least twenty minutes for them to take our savory away once we were finished, and then even more time for our sweets to come. It all tasted nice, but really quite expensive for the service we got. If you don’t take my advice though, be sure to go to the bathrooms, they are so cool! If you are looking for a fun and whimsical tea to go to, I recommend the Alice in wonderland tea at the Sanderson hotel. It is so cute and family friendly.

Visited for the Peter Pan afternoon tea experience for my birthday. Fabulous afternoon, the table was right next to the window so the views were amazing. The service was excellent and the food was simply delicious. It really was the perfect birthday treat.

Excellent service from all the staff at The Shard from pre-booking, throughout the booking process and on the day itself at the Aqua Shard restaurant. Everyone encountered was polite, courteous and professional. The food was excellent and the waiter who served us in our semi-private glass room was brilliant, friendly and engaging. We were lucky with the weather too as the views were stunning.

We enjoyed but thought it was rather overpriced

The afternoon tea was wonderful however I ended up getting food poisoning! I would still recommend as it was a good experience just very expensive, lovely for a birthday one off treat though.

We hosted a client last week and could not have been more thrilled!! The food, service and beautiful atmosphere were all amazing (and we had a very happy client).

The food was absolutely amazing, great vibes, exceptional views and sensational customer service from Eryn. I would 100% recommend

Hit all my expectations! Great views, food was awesome and service was great. Eryn was attentive and helped us enjoy our experience even more!

Fabulous views, food and service. The wine was a little overpriced compared to the same elsewhere. We booked a two course seasonal menu but was unable to eat the only starter available on that menu. It was no issue to change and the staff were more than helpful. We were also given a lengthier time at our table which was a nice touch.

10/10. An incredible tea ceremony. It is worth what it costs, it has very beautiful views and the service is great. I recommend it without a doubt

We had an amazing night !! The food is perfect and the view stunning !!

The most amazing afternoon tea experience. Service professional. Staff professional & friendly. Food absolutely delicious

Very happy with the service of Justio. Thank you very much all. Really enjoyed itt

Was taken care of the amazing waiter Justo. And made it A very first class experience. Food was nice and fast

Great birthday and first time in London experience! 🤗 Thank you for making it special and wonderful. Michael Mc was amazing: attentive and polite. Food, drinks, view were extraordinary. Will definitely come back the next time I'm in London.