All Bar One West Quay in Southampton

Yusuf was a very good cocktail master. Had a fab time. Kept it fun!

**Rating: ⭐☆☆☆☆** I recently had an extremely disappointing experience at this restaurant while trying to book a reservation for my birthday. From the start, the service was disrespectful and unprofessional. When I booked the table, I was informed that I only needed to pay a deposit if my reservation was for more than 20 people. With that in mind, I secured the table. However, just four days later, when I called to confirm the timing, I was shocked to find out they had added an extra hour to my reservation. To make matters worse, the manager contradicted himself by stating that they had started charging deposits from the previous Friday, but I had made my reservation on Tuesday. Then he claimed that this rule would only take effect in November. After that, he blamed the staff member for not knowing about the policy. Why should I have to pay for their mistake? I was forced to cancel the reservation because I wasn’t willing to pay a £200 deposit that hadn’t been mentioned before, especially after having cut back on some guests to avoid that fee. The lack of transparency and respect towards customers is alarming. Moreover, the restaurant itself is dirty and lacks hygiene! I definitely do not recommend this restaurant for anyone seeking respectful and honest service. A very frustrating experience! **Do not frequent this place!**

I had a truly terrible experience at this restaurant while trying to book a reservation for my birthday. The level of disrespect I encountered from the manager was astounding. Initially, I was told that I only needed to pay a deposit if my reservation exceeded 20 people, so I went ahead and secured the table. However, just four days later, when I called to check on the timing, I was informed they had added an extra hour to my reservation without any prior notice. To make matters worse, the manager contradicted himself by saying they had started charging deposits from the previous Friday, despite my booking being made on Tuesday. Then he claimed that this new policy would begin in November. When I pointed this out, he shifted the blame onto the staff member for not knowing about the deposit requirement. Why should I be penalized for their lack of communication? I ultimately had to cancel my reservation because I refused to pay a £200 deposit that had not been mentioned during the initial booking process. The manager’s lack of respect for customers is unacceptable. Additionally, the restaurant itself is dirty and poorly maintained. I strongly advise against visiting this establishment if you value honest and respectful service. It's a frustrating experience all around—**stay away from this place!**

Lovely ambience and Christmassy cocktails

Popped in on a Saturday evening. It was busy but service was quick! No complaints!

Fab bar. Centrally located great for an evening or a quick lunch while shopping. Daniel really is the stand out star in terms of service, really elevates the experience with his stellar professionalism. Highly recommend.

An amazing night out! Fantastic drinks, atmosphere and food with the most amazing service, shout out to Daniel for his brilliant hospitality, would recommend to anyone in Southampton on a night out! We will definitely be returning!

Staff are really friendly and accommodating, lovely atmosphere and great price for food and drinks!

quick service. very efficient!!

Here for a work Christmas party. Table of 19, Daniel our waiter was fantastic. Really friendly and helpful. Great service. Great atmosphere. Highly recommend 👌

Great place to start the night!

Had a cocktail experience with Yusef .. he was amazing with his cocktail experience, & added in some games , which we all enjoyed ., would thoroughly recommend anyone to do this

Came here for bottomless brunch and was fabulous. very attentive staff and great food and cocktails. Had Mitch serving us and was quick to get drinks out

Excellent service, food and drinks

Had an amazing time at All bar one this afternoon, Daniel and the rest of the team really helped made our visit memorable, and we will definetly be back soon

Great brunch! Mitch is such a babe, so attentive and kind. Cocktails and food are spot on. 👌

Like to thank Imogen and Toni for their efficient service. They were polite and ensuring we were ok. They worked hard. We will return as they made our experience very special. Also like to thank the kitchen staff for the presentation and quality of the food. Thank you from Julia and Lizanne.

Had an amazing bottomless brunch with great food and the service from Adam was great. He was very tentative and made sure we always had a drink.

Had a wonderful meal here. It wasn't very busy but that was fine. My wife has a food intolerance and the young lady who served us was extremely helpful, polite and accommodating and made us recommendations on what best to eat without that particular ingredient. She is a real asset to the place in my book! The food was lovely - the calamari had a lovely light batter and my Korean burger was really tasty. My wife had the salad with chicken and loved it too. Overall a lovely experience.

had an excellent time, nothing was too much for the team and they looked after us incredibly well!

The cocktail masterclass is great for a hen do!

Went for the cocktail class for a hen do - was a great time and would recommend. Everyone including hen and fun. Thanks to Andres:)

Fun afternoon out with a couple of friends. We all went for the bottoms brunch and agreed it was great value. This was our second visit to All Bar One and again found Simão and the rest of team to be absolutely fantastic

Food was great, staff were wonderful. We were celebrating a family birthday and it was an excellent evening for us all. Thank you.

Yusuf was absolutely fantastic ! We had a great time making cocktails and playing games at the same time. Yusuf did an amazing job ? We had such a good time !

Amazing cocktails, good selection of draught beers. Special thanks to Madz for his good recommendations.

Thank You Simao, everything was amazing!

Amazong dinner catch up with some friends. The food was all amazing, that brisket burguer was a solid 10/10. Thanks to our waiter Simao that made sure that ecerything was amazing.

Thank you simao . Wonderful service and drinks .definitely I’ll back .

Update 4. Have previously done everything AllBarOne asked. Contacted southampton establishment directly. Contacted my bank too. As all bar one did nothing at the time and then ignored me my review still stands. And will be updated into the future to keep it at the forefront of customers minds. Please read original review below. Updated (3). SCAMMING COMPANY. AVOID. Updated (2) AVOID IF YOU DO NOT WANT TO GET SCAMMED. Still no communication from them despite me trying to contact them. So to sum up my experience with this place - either the company or staff knowlgly stole from me. Updated (1). Called as requested , did everything asked and was told someone would get back to me , noone has bothered. I guess the attitude of staff is not only reflected at this place but also within their offices as well Again, AVOID. THEY DO NOT GIVE THE REFUNDS THEY SAID THEY WOULD, EVEN AFTER CALLING AND SPEAKING TO SOMEONE. (I'll happily update this to reflect any further communication). Also, they only got in contact with me after a review, all other means of communication have been ignored. ----------------------- ORIGINAL REVIEW- Don't bother with this unorganised establishment. Go anywhere else. Customer in front of me. "So you fed me beef when I asked for a vegan burger" no apology, guy took the correct burger from the kitchen as noone bothered to do anything. They also got a table of pre ordered meals wrong. Still didn't care and laughed about customers when serving staff were at the counter (not table). Lack of service or care from most staff. Forgot our order, reminded them, gave up after over an hour wait. Edit. Seems like long waits are an issue here. AllBarOne are aware as have responded on Google reviews, two months ago. Nothing seems to have changed.

Great service kind waiter food was delicious and we didn’t have to look for someone to order drinks as staff were so attentive - thank you!

Such a brilliant place, thanks Simao !

Thanks Simão for the amazing evening

Thank you to simao for serving us this evening, amazing

Dinner was superb. Thanks to our waiter Simao

Had a brill bottomless brunch experience! Adam was amazing!

Birthday drinks at all bar one, what an amazing experience. Everyone had an amazing day and thanks to our waiter simao that was incredible throughout the night

Amazing dinner at all bar one, all the food was amazing. We loved the paella and the brisket tacos. All the drinks were amazing as well. Thank you to our waiter Simão

Went for some tapas with my husband. Amazing food and the cocktails are out of this world as well special the little moons ones! Thanks to Simao for serving us super polite !

Thank you Simao for the service. Amazing guy, definitely coming back !

Amazing place. Had some food and some amazing cocktails. All the staff was great speciál thanks to simao for helping is thought the night

Had a very good time with the boys here We were treated very well specially from the waiter Simão, great great guy

Simão was very friendly and polite. Amazing experience !

Lovely brunch this morning at all bar one. We had the French toast and full English both were delicious. Our waiter Simão was also amazing, definitely coming back

Simao service was 10/10 definitely coming back !

Great place, Simao was amazing.

The place is very good, I enjoy a lot the vibe and the mane reason was Simao, what a guy ! I’ll be back asap

Had an amazing bottomless brunch experience with Tash, kept us topped up the whole time will definitely visit again!

Amazing experience this evening, thank you simao for the recommendations !

Good service on beers with a good selection.

Adam was our server and he was super efficient, very attentive and very friendly. Had the best service

I have visited the venue more than 8 times. Always fantastic! Very good service, friendly and helpful staff, food is tasty, cocktails are one of the best in Southampton and offers are too good to resist. My family and many friends followed my recommendations and are already on. 😉

Food was lovely and the staff was very helpful, Adam was amazing and has a great name too

Had a great time at All Bar One. Thank you Adam, for the amazing drinks! The music was also on point. Lovely time I had here with my boyfriend. We will certainly be back.

Went here a while ago, great service from Adam, super friendly and helpful! 10/10 would recommend

Good need more drinks on the bottomles brunch

Came here for my partner's birthday meal. Ordered from the Groupon 4 tapas and 2 cocktails deal. Service was quite slow as it seemed the waitress forgot our order. Despite this she seemed to acknowledge that we were waiting a while and apologised with some free cocktails. The food tasted unreal and cocktails were really tasty. Great ambience, perfect setting for date nights or drinks with friends.

Three of us enjoyed a bottomless brunch this last weekend. The food and drink was fabulous. All the staff were fantastic but with special thanks to Immy and Robin who made sure we were never without a drink! Will be back again for sure!

Adam was amazing. Food and drink quality brilliant. Would recommend. Better than turtle bay

Great service from the bar staff with amazing cocktails

The best experience with the literal best customer service. Thank you Adam!!! Would 100% come back again

Booked in for Bottomless Brunch. Great drinks, food was fab. Robin was amazing and very attentive. Would definitely come again.

We had a really great experience. Will definitely eat in here again. The staff were helpful and friendly. The young lady behind the bar and the young lady waitressing were both lovely. The food was very tasty and excellent value.

Went in for bottomless brunch dot a birthday and the food and service was superb. Shout out to adam who was fantastic and attentive

Had a great brunch - Adam who served us was amazing. Highly recommended

Amazing experience for bottomless brunch for my friends 40th, our waiter Adam was amazing, couldn’t do enough for us!! Fantastic

Thank you so much for accommodating our large booking, the service was absolutely brilliant. I also found the communication via email was superb. The whole booking process was very easy.

Walked in for a quick drink. The venue was great and the staff were even better, ended up staying for food and more drinks! Highly recommended

Robin was lovely, really friendly and attentive throughout the night!

Wonderful place and amazing service

We had an amazing time at bottomless brunch, and had a lovely server called Adam who kept us stocked up all afternoon!

Great cocktails, Adam is a lovely server and kept us topped up

Fab bottomless brunch! Adam was wonderful, excellent service and kept us topped up and the food was amazing too!

Very good food and excellent service from Simao, he was very polite and helpful.

Went for bottomless brunch, Alice was amazing! So kind and attentive. Friendly and brilliant! Quick service with a smile and good drinks

Had a lovely time at all bar one in southampton, great service especially from Simád :) I would recommend their new cocktails and their sharing boards!

I had a really lovely time at all bar one Southampton, we decided to come after my boyfriends graduation to grab celebration cocktails and the services (Simao) was really quick and gave great recommendations.

Had an amazing experience in All Bar One Southampton! Simão is an amazing waitress, very friendly, kind and always ready to help! We are coming back sure!

Simão was our waiter and bartender , what a guy and what a place , we will be coming back for sure

Great small plates and atmosphere

Amazing food with amazing service. There's not much to say other than the fact that we're going to visit the restaurant again.

Been here few times by now and as always I've had brilliant food and a wonderful service. I definitely recommend it and will visit again.

Andreas was amazing he helped us all make cocktails and couldn’t do enough to make sure our cocktail master class was perfect!! Thank you Andreas 5*s!!!

Adam was an absolute hero - bottomless brunch was amazing and the staff were all so attentive and generous - thanks guys :)

WOW, WOW and WOW again. 10’s across the board. Adam is the GOAT. Couldn’t have had a better bottomless brunch. Definitely visit all bar one for your alcoholic needs.

Adam… what a legend 10/10 would brunch again

Simão was fantastic! A very attentive server who made sure we definitely got our moneys worth! Thank you so much for a lovely day!

Well looked after. Drinks came regularly and we were well looked after by Simao! Much better service than last time we were here!

Great bottomless brunch, amazing staff, have had an amazing time!! Adam was great, blessed to have him.

Perfect breakfast for my best friends hen do, Andres and the team looked after us so well. Food was great and service was faultless. Highly recommend!

Great food, great service from the staff. Would go back

Came for some drinks - thoroughly enjoyed and received excellent service from Beth and Tash. Could not recommend enough!

Came here before a game once! Amazing service from everyone! Didn’t get any names unfortunately but smiles all round seem like a really great team!!

Excellent experience at all bar one southampton, one of the best dining evenings i've ever had. The staff were very attentive and friendly, meeting all of our needs. Definitely will be coming back, it made my day.

We booked a table for drinks only as a party of 4 on a Saturday evening. When we arrived we were met by a friendly waiter who walked us over to our table. He gave us a drinks menu, explained how to order and asked if we had any questions. The atmosphere was buzzing, it was very busy and seemed the place to be on a Saturday night! We decided to order at the bar as I wanted to ask some questions about some of the cocktails. The bar man who served us was very knowledgeable and took his time to answer my questions, nothing was too much trouble. The following service was very quick and efficient, our cocktails were made to perfection. I was pleasantly surprised, with All Bar One being a chain I didn’t think the cocktails would be to the standard that they were. Thank you to the staff who served us-we will be back!

Amazing, really friendly staff it was a great place to take my granddaughter for a birthday treat

Excellent food and service. Very attentive staff. We really enjoyed ourselves. We’ll certainly be back again

Had a great evening here, staff are great and served very quickly. Food was good too!

Fantastic meal, great service, staff are very professional and seem very happy. Ash couldn’t do more to help us. Thoroughly impressed and will revisit.

Adam was a delight and a great server. He is a credit to ALL BAR ONE thanks Adam xx