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4.0

Based on 828 opinions finded in 2 websites

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Nº 465 in 986 in Sefton

Nº 66 of 132 British in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..beautifulchickensushiroastpaysteakmustcakefishfilletducksalmon

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Went here for my daughter's birthday no problem with the restaurant the decor & food were amazing. Small language issues upon taking orders but nothing major. Unfortunately a week later and my husband, and relatives have all received £100 car parking fines through the post even though we all paid using the pay and display machine outside (Tickets to prove) . Obviously this is resolvable after we appeal but what an inconvenience and certainly off putting as there is no other parking available around there.

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R Ives 23 . 2024-11-15

MORE AT TripAdvisor

Hidden gem in Bootle. Don't be put off by the entrance; this is a hidden gem with great food, service and atmosphere. Amazing views of Bootle and beyond to Liverpool and a good value lunch menu.

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Cassie Mailvaganam . 2024-10-25

MORE AT Google

Lovely food and cocktails served here. Attentive staff. Beautiful surroundings

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Maureen Brereton . 2024-10-22

MORE AT Google

Awesome Views on Liverpool and surrounding areas :) Great to have a pint on a roof here :)

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Pav Dycha . 2024-10-20

MORE AT Google

Fabulous evening at 14. The staff there are just THE BEST..Especially Michelle! Great waitress whose smile lights up the restaurant. Our only suggestion for improvement is to lower the lights a little..soften the glare.. Thanks to all the staff..we had a really great night. 👍🍾🥂🎉

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Sue Biedla . 2024-10-20

MORE AT Google

Great restaurant, food is lovely and cater for big groups! There was 31 of us celebrating my nans 80th. Although there was a bit of a mix up when we first arrived over the order but was resolved quick enough and everyone enjoyed their time here. Would definitely recommend and will be returning in the future 🙂

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Jade G . 2024-10-20

MORE AT TripAdvisor

I absolutely loved visiting this place, the staff were so lovely as was the food! We were served by a lovely lady called Michelle, she was so accommodating and made sure my little boy was taken care of bringing him colouring things and checking he was ok throughout, interacting with him in such a lovely way it made a whole lot of difference to me personally as I don’t usually experience that when we eat out. Lovely relaxed atmosphere, decor was outstanding the place was lit up all across the ceiling it was just beautiful. Me and my partner ordered steaks and they were cooked to perfection and larger than I had expected, we also got a side of broccoli with salt and chilli on.. never will I eat broccoli any other way! Delicious! The Whole experience was just perfect. We will definitely be returning, my four year old is already asking to go again!

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kirsty-lee m . 2024-10-11

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Arrived at the car park and as we were unloading my mobility scooter a member of staff asked if we were there for rooftop restaurant. He said he would have someone meet us on the 13th floor , which is where the lift stops, and there are a few steps up to the 14th floor.When we got to 13th floor a man met us and I transferred to an accessible lift to the next floor. Well done 14th Bar and Grill.🌟 I had indicated on the reservation that our party of 7 people where here to celebrate my granddaughter's Birthday plus my son's passing his driving test. Our waitress discreetly asked me which guests were celebrating . Unfortunately the roasts were all gone by our 5.30pm booking. Although everyone enjoyed the meals they'd ordered e.g. Thai green curry, fish and chips and steak and chips. On serving the desserts congratulations music started and waitresses appeared with two plates of chocolate cake with candles lit. One for my granddaughter and one for my son , which we had not expected. Thank you 🌟 Although the restaurant was very busy with lots of tables celebrating a variety of events we were well looked after by a friendly team of staff. ,,🌟 The ceiling lights make for a lovely atmosphere 🌟 The surrounding balcony gives great views over Liverpool (our couple of smokers appreciated the outdoor space ) and as darkness fell the view changed to a city of lights. It makes for a great place to bring any visitors to Liverpool.🌟 We really enjoyed our time , the bill for 7 of us for both food and drinks (plus the two desserts that were boxed to take home) was just over £300 ,🌟 and upon leaving I noticed a member of staff being asked to go to the accessible lift to meet me with my mobility scooter. So nice not to have to ask for help.🌟 These are the things that mattered to us on the night and it was agreed that we will return for the weeks leading up to Christmas. I hope this review helps others decide on visiting 14 Bar and Grill.. Btw....the coffee is also very, very good. 🌟..

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Patricia Allerton (Patsy) . 2024-10-09

MORE AT Google

This could be a really good experience. The views are really good. Food average at best. Service disorganized and poor. Brought food. No plates to eat off. Had to ask three times. Big dessert spoon for Sundae so could get to the bottom of the dish.

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Anna Birchall . 2024-10-04

MORE AT Google

Absolutely amazing food drink and hospitality loved celebrating our daughters birthday with you

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Chris McLoughlin . 2024-09-29

MORE AT Google

Fabulous place , took mum for her 80th , food was amazing , a little expensive but worth every penny , staff were second to none , so friendly and helpful , nothing was too much trouble , have every intention in visiting this place again , hopefully they do Christmas dinner !

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debbie r . 2024-09-29

MORE AT TripAdvisor

One of our favourite places to go! Always well looked after and lovely food and service Thank you bar 14 we will be back soon xx

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Kate greenwood . 2024-09-27

MORE AT Google

From start to finish we could not fault this restaurant, all of the staff were excellent and welcoming. Compliments to the chef as the food exceeded our expectations. Everything was first class.

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Robbiesammo . 2024-09-21

MORE AT TripAdvisor

What a beautiful find this was. We chose to have drinks and small plates so we could watch the sunset, this views and the staff didn’t disappoint. We will be back,

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Girliejo71 . 2024-09-19

MORE AT TripAdvisor

What can I say about this lovely place. I have just got home from a delightful lunch with my mum, aunt and friend. It was a birthday lunch but we didn’t book it as such. I am gluten intolerant so was a bit worried that I wouldn’t be catered for. My word was I wrong. We were greeted by a lovely lady who showed us to our table and gave us all the relevant menus. We opted for the sandwich lunch. We all had club sandwich. Mine was delicious and as some of you will know gluten free bread isn’t the nicest but my food was so well prepared and presented, it was really lovely. One of the girls who was looking after us must have overheard us saying it was my friends birthday because she was presented with cake and a candle and recieved a round of applause. I don’t know about you but it’s this extra effort that makes all the difference, you know the extras that they don’t have to do. I have been here a few times for Sunday lunch which is mouth watering and today I was not disappointed. Everyone in my party wants to return with other friends. If you are considering this lovely place for a meal just do it! It’s truly a fabulous place and the added bonus is uninterrupted views of the whole of Liverpool and the Mersey. The people who look after you are amazing, nothing is too much trouble and I don’t think you will find friendlier people. Fantastic!

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suebabe19 . 2024-09-04

MORE AT TripAdvisor

Great location, view from the terrace is stunning, great atmosphere and lovely staff

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sylwia popczyk . 2024-09-03

MORE AT Google

Best place in Liverpool for food and night out .

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Mini MUA . 2024-08-30

MORE AT Google

Family birthday lunch .first time but will definitely be back. Staff were amazing very friendly, really helpful with our son who has additional need . Food spot on and great quality

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RASL . 2024-08-28

MORE AT TripAdvisor

Just feel like it was a bit overpriced for small plates. My friends burger was burnt and it took the staff a while to come over for us to pay and even longer to get the card machine.

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Jenny Williams . 2024-08-23

MORE AT Google

An amazing evening. Thank you to Daisy for taking good care of us xx

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Lynda Shaw . 2024-08-23

MORE AT Google

Travellwd 200 miles for a family birthday we had all been looking forward to for so long. Turned out we were all badly left down by this absurd place. No point having a nice view if you can't serve starters in under 2 hours. Looked like they were in meltdown. Oh and you have to pay for parking which could cost quite a bit considering how long people were waiting for food. Strongly advise you don't book here.

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CCC1969ANDY . 2024-08-16

MORE AT TripAdvisor

What a jem of restaurant hidden in block of flats well worth a vist food is brill and service very fast view is great if having a drink outside you can see how close anfield is to everton football club came 3months ago with friends good time had by all and not over dear 😀 do try it Derek H 🚘🇬🇧😎

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Derek 'H' . 2024-08-16

MORE AT Google

To give a balanced review I must say that I have never experienced what occurred last night at this restaurant before. Usually the food and service are good. However, last night was diabolical, embarrassing for all involved including customers. I booked for my 50th birthday 2 months ahead for 16 people. I wasn’t asked for a pre-order and I checked with them only to be advised they could handle this number on the night. Sadly, this was not the case. My party waited for 2 hours from ordering until I asked to speak to the manager. In the wait time we had queried was there an issue as time crept along. No one approached any of the diners to advise what the problem was. Other diners, who arrived earlier than us, had waited 3hours for food only to send the under cooked food back. For us, I asked the manager for an update and he said they were trying their best! Excuses ranged from only having 1 fryer on and there were a lot of people to serve. I asked why did they turn down the offer for pre-orders then, why were basic elements of the menu not available (hummus) and he didn’t offer a valid reason only said he would check the kitchen. I explained that my party were ready to leave now and gave him 10minutes to return with an ETA on food. He didn’t come back and we left. Other diners followed and 1 diner was given her burger wrapped in tin foil by a server! I would no longer recommend this place and it’s a shame as the views of Liverpool are beautiful.

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Joanne Summers . 2024-08-16

MORE AT TripAdvisor

Just had a terrible experience. We sat down at 6.00pm and still hadn’t been fed by 8.00pm with no explanation so left.

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Tony Summers . 2024-08-15

MORE AT Google

What a fantastic surprise. Lived and worked in Bootle and never knew this place existed. Just off stanley road lies this exquisite dining, drinking place on the 14th floor. Food is lovely, served with a laugh and a joke. Beautiful, decor, and views to die for. Full panoramic view of Liverpool and all the surrounding areas. Well worth a visit to eat and or drink. Don't forget to bring your camera and binoculars. Enjoy.

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Steve Grant . 2024-07-31

MORE AT Google

Fantastic place staff brilliant and welcoming. The food absolutely gorgeous my husband loved the little chip fryer which my chips were served in. The view from the restaurant was fantastic were I sat I could see the 2 cathedrals.

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Sarah O'Shea . 2024-07-30

MORE AT Google

Nice and romantic place for a couple. Small menu and that is great.

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Salaheddin Almuhtadi . 2024-07-30

MORE AT Google

Went for Sunday lunch which was great value for money. Service was good, there was a young male member of the front of the house team who was fantastic. Unfortunately, we didn't get his name, but his service was excellent . Decor and Views over Liverpool are amazing and is definatly worth a visit for that alone. Will definitely be returning .

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Leanne Hignett . 2024-07-28

MORE AT Google

The food was nice ,a small menu but friendly staff and good atmosphere

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Emma Criddle . 2024-07-27

MORE AT Google

Lovely night on sat for my daughters birthday! Staff were amazing and nothing was too much trouble.... great views, highly recommend going.

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Justine Molyneux . 2024-07-22

MORE AT Google

Lovely setting but I felt the food was overpriced, couldn’t fault Michelle she was great, however, our £70 deposit wasn’t taken off the bill and I have called and emailed and now feel I am being ignored and am still waiting for it to be refunded

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Jo Manning-Browne . 2024-07-15

MORE AT Google

We here for the second time. First time was last year we sat on the terrace and had a Sunday roast! Absolutely amazing but you do need to book in advance but definitely worth trying. Our second visit was for my daughter’s 14th birthday. They made a real fuss is her and the food is absolutely amazing. A small menu but a lot of different dishes to try. The views are amazing you can see right across Liverpool.

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Mikey . 2024-07-14

MORE AT TripAdvisor

We spent a splendid afternoon at Bar 14 for our Golden Wedding Anniversary, couldn't have asked for a better place to celebrate. We were overwhelmed by the kindness and thoughtfulness from the staff, a huge warm welcome, as usual, from Michelle, a surprise of Proseco, cake and a beautiful card from all the staff, thank you Bar 14 for making our day so special, Michelle..you're an absolute star 🌟, see you soon xx 💖

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Susan S . 2024-06-29

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First time visit for a date night, really enjoyed the food , we had crispy chicken , sushi , sea bass & burger and everything was really nice and well presented , staff very friendly , all round good experience

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mark . 2024-06-29

MORE AT Google

Went here tday for my neice gender reveal was fabulous great food great service would highly reccomend

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Veronica Moore . 2024-06-22

MORE AT Google

Pretty disappointed with our experience, we had pre planned what we was going to have when we looked at the menu online but when we arrived they only had the Father’s Day menu available, if we had known we would’ve went elsewhere as the menu was limited. I went with the fillet steak which I’m pretty sure wasn’t a fillet steak. The steak came out with no peppercorn sauce (on the menu it says peppercorn sauce) I asked twice for the sauce and waited around 5mins for it to be served by that point my food was going cold. The peppercorn sauce was swimming in oil and didn’t look or taste nice at all. I asked for my steak to be done medium it came out well done, I told the waiter and he didn’t really know what to say or do. Another member of staff came over, gave no apology or anything and just said another steak is it in its way. The majority of staff are quite young and don’t seem to be have been given enough training on customer service as they didn’t know what to say or do. It’s a shame as the view at the top is nice but if you’re gonna charge the same as miller and carter for a steak I expect it to be at least on par with them.

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Tom Smith . 2024-06-18

MORE AT Google

Pretty disappointed with our experience, we had pre planned what we was going to have when we looked at the menu online but when we arrived they only had the Father’s Day menu available, if we had known we would’ve went elsewhere as the menu was limited. I went with the fillet steak which I’m pretty sure wasn’t a fillet steak. The steak came out with no peppercorn sauce (on the menu it says peppercorn sauce) I asked twice for the sauce and waited around 5mins for it to be served by that point my food was going cold. The peppercorn sauce was swimming in oil and didn’t look or taste nice at all. I asked for my steak to be done medium it came out well done, I told the waiter and he didn’t really know what to say or do. Another member of staff came over, gave no apology or anything and just said another steak is it in its way. The majority of staff are quite young and don’t seem to be have been given enough training on customer service as they didn’t know what to say or do. It’s a shame as the view at the top is nice but if you’re gonna charge the same as miller and carter for a steak I expect it to be at least on par with them.

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Tom S . 2024-06-18

MORE AT TripAdvisor

1st time there.we where impressed by the decore.staff/ service/ food amazing.i ordered a salmon.i thought it was a wedge of salmon.it was raw.lady in charge Michelle had no problem changing my order to chicken and spaghetti.they couldn't do enough for us...we will be going back again.....plus the view was amazing a shame that yesterday is not like today warm and sunny ☀️.xx

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Sue Merrie . 2024-06-16

MORE AT TripAdvisor

Food was horrendous. The decor and setting is great. Staff were friendly but clearly all young and inexperienced servers The drinks were nice The food was absolutely horrendous. We got the Torn breads starter. Came with olive oil and balsamic, except it wasn’t olive oil it was just vegetable oil, and the balsamic was balsamic dressing not balsamic vinegar. And the red pepper dip was just mayo with paprika in it. I had the sushi platter for main. The sushi was absolutely awful. Half of it was beef sushi, tasted horrendous and the wasabi was the cheap stuff you can find in a tube in Aldi. I barely ate it. When they are asking premium prices for food, you expect the food to be decent. Thankfully we complained and they took the sushi off the bill. Seems to be an instagram place that’s good to take pictures but not actually a good to eat there.

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Philip Schwarzenberger . 2024-06-14

MORE AT Google

Good place stunning veiws great food and staff

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Matthew Reid . 2024-06-13

MORE AT Google

The only thing this place has going for it is the view menu below par and expensive beware of the car park !! 15 mins over the ticket time (busy spending money in their establishment) and got a £60 fine!! disgraceful having a pay and display in a restaurant to catch people out AVOID

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J Jones . 2024-06-13

MORE AT Google

Great service, lovely food and excellence service from Ellee. Thank you!

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Jess Hughes . 2024-06-12

MORE AT Google

Had a wonderful time in this lovely restaurant in Bootle, I am still buzzing from the view. The staff were great and the food was too. We had sushi (sexy salmon and bang bang chicken) and a sea bass and a fish and fries all were delicious. I had a lovely grapefruit and gin cocktail and my husband said the wine was good. All in all a real treat.

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Rachel P . 2024-06-08

MORE AT TripAdvisor

A hidden gem. Everything perfect. Staff wonderful, especially Carol.

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Carrie Mileson . 2024-05-27

MORE AT Google

Absolutely perfect. Delicious food. Beautiful restaurant. Friendly staff

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Jackie Alcock . 2024-05-24

MORE AT Google

Eaten here twice now. The food is absolutely horrendous. Such a shame because it is a fantastic setting , staff are lovely. The chef is only partly to blame as the quality of the produce is also horrendous , coming from a catering back ground i would suggest the owners have a complete rethink of the menu and there suppliers. This place could be amazing. Front of house are absolutely fantastic

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Paul Wray . 2024-05-23

MORE AT Google

Food small portions for cost, but taste beautiful. Prawns are fantastic. Views great looking over the north of the city. See town, football grounds and towards Wales. Service cert friendly. Definitely recommend to anyone, especially at Christmas time.

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Zoe Moore . 2024-05-21

MORE AT Google

Rather dissappointed with it, the service was so bad, started out well and then plumented after starters. We asked for truffle fries with 4 burgers, got 2 with normal fries and 1 with parmesan cheese, didnt get 4th burger till we had all finished, then they delivered some more parmesan cheese fries. Sticky toffee pudding was not sticky, it was so dry. Wont be rushing back ☹️

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Kim McLoughlin . 2024-05-18

MORE AT Google

Gorgeous place lovely staff fabulous food and atmosphere

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Sarah Jane Southern . 2024-05-10

MORE AT Google

Fantastic food and staff will definitely be back

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Jeanette Gray . 2024-05-06

MORE AT Google

Lunch with my daughter food was first class and service excellent. Well worth a visit

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Tony Q . 2024-05-06

MORE AT Google

First time visiting, food atmosphere staff and service all fabulous and the views across the city incredible

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Graham Alexander . 2024-05-05

MORE AT Google

Fantastic hidden gem in Liverpool. Amazing views & friendly staff. Large enough to cater for any occasion 👍

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john patterson . 2024-05-03

MORE AT Google

Lunch with a group of colleagues for a retirement. Food was nice, staff were excellent and very friendly. They brought our retiring colleague a small cake (not arranged by us) and took photos for us.

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Rachel McCann . 2024-04-19

MORE AT Google

Was brillant first time today on 14th April food was loverly but the service by Michelle think she was manager was outstanding and the loverly young lady Alex behind the bar making us perfect stunning cocktails...deffo a must try if not been there but massive shout out to Michelle she was such a brillant stunning hostess would return just for her quality of service and amazing attitude towards life xx thanks Michelle and team xxx

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Sherneen Welsh . 2024-04-14

MORE AT Google

Great views in pleasant place, friendly staff.

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Jan Matthews . 2024-04-10

MORE AT Google

It was a great experience there and I had some good fun time.

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RAVI KUMAR . 2024-04-01

MORE AT Google

Wow, what a wonderful place!! Staff make you feel so special, MICHELLE what can I say!!! So so LOVELY!! Thanks for a great evening and brilliant food

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V1512NUjuliek . 2024-03-30

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What a superb place! It's at the top of a flat block in Bootle, not a lot around there, so you'll only be visiting here. Food's excellent, atmosphere is superb with it being a roof restaurant. Parking is limited around there. There's a parking area around the corner, pay and display, and an ncp 5 mins walk away max. So get there early. I visited in spring, still cold. In summer, there's also a sun deck so very much want to see that!

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Tony Walker . 2024-03-21

MORE AT Google

A very nice place with fabulous views. A most enjoyable meal too. The staff were friendly and nothing was a trouble. The Sunday roast was tasty.

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Sue C . 2024-03-17

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Love this little hidden gem! Fantastic views across the city, brilliant food and the cocktails are lovely! Staff are very friendly and the prices are very reasonable!

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Emma Lindeman . 2024-03-13

MORE AT Google

Gorgeous restaurant, fabulous attentive staff. Food was amazing. My daughter brought me here for a mother's day tea and I thoroughly enjoyed it. I definitely recommend this place.

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Mary Booth . 2024-03-10

MORE AT Google

We went to 14 Bar & Grill on Sunday. The restaurant and views were amazing. There was a live singer playing a guitar which was lovely background music. The staff were attentive and very helpful going through the gluten free options. I had the roast beef Sunday dinner which was very good. My daughter had the child version which wasn't much smaller than mine plus included an ice cream for £10. My husband had the sea bass which he enjoyed although he would get something to go with it next time. I've knocked a star off as the female toilets were out of order and I couldn't get the disabled toilet to flush, but it wouldn't put me off going again. Hint: if you give the receptionist your car reg you don't have to buy a car parking ticket.

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Cheryl Capper . 2024-03-04

MORE AT Google

I chose this restaurant for my dad's 60th birthday with the family. I was debating changing it after reading the reviews, but SO glad I didn't. It's in a strange location, not the nicest part of Liverpool on the top floor of a very average looking block of flats, but once inside its a little oasis. There is a pay and display car park outside, but if you give your registration to reception in the way in parking is free! Lift up to the 13th floor then a small flight of stairs and you enter this stunning venue. We were warmly greeted and shown to our table, the menu was explained and the staff made a fuss of the children in the group. The views were stunning and we were able to go outside to admire them. It was a bright but cold day and it got very warm inside with the sun beating in. I was glad to see that we weren't limited to a roast with it being a Sunday, but could also choose from the small plates and large dishes although 3 or 4 dishes weren't available. The menu was different from the one one on the website so best not to get your hopes up in advance. All the food was beautiful. The kids roast dinner was enormous, pork belly on the surf n turf was so succulent, and the Thai fish cakes and salt and pepper calamari were delicious. Service was amazing. Not overbearing, but everyone was so happy and helpful, especially the young man who's first day it was. The cocktails are also worth a mention, we sampled a few to check! All in all I'd definitely return, especially in the nicer weather with the benefit of being able to sit outside. Beautiful food, great service and stunning venue. We definitely were not disappointed.

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Leanne B . 2024-03-03

MORE AT TripAdvisor

We are a family of 4 adults and 2 children, we had a wonderful meal here last Sunday 25/02/24. Staff are so friendly and helpful. Food is tasty. Views are lovely. We were celebrating a birthday and were so glad we chose 14 bar and grill 😁

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Pauline Scott . 2024-02-29

MORE AT Google

I was so excited to try this bar and grill, the christmas decor is stunning 😍 however, the evening else was pretty much a fail. We arrived on time and waited 30 minutes to be seated, not a problem. When seated we made a drinks order while we looked at the menu. Staff came to take food order and asked if we had ordered drinks which we had so she went off with our food order. We waited 45 minutes and still no drinks, walked over to the bar and they apologised and got someone to make our drinks, 5 minutes our drinks finally arrived with the food. My margarita was disgusting, the salt had all slipped off the rim and into the glass it was like drinking sea water. The food "looked" ok, although after eating it this was not to be the case with the duck, it was the worst duck I have ever had in my life it was dry and hard and like sawdust and as you can see the photo it looks like it! The sushi was actually quite nice as was the chilli chicken. The hummus was also not nice. The chops were ok but only got 2 for i think £14 so not really worth it. We also ordered fries which did not arrive, when questioned the staff she said it wasnt on the order. Sadly we were very disappointed, didnt want to bother trying anything else off the menu or any more drinks, we left still hungry, joked about getting a maccies on the way home!

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The5Woodsys . 2024-02-28

MORE AT TripAdvisor

14 rooftop restaurant with stunning 360 views of our great city is everything you'd expect and more. Just wow.

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C C . 2024-02-25

MORE AT Google

We have been here many times as a family and always have a fantastic experience . Lovely restaurant with the best service Michelle and carol always look after us and keep the kids entertained. We will return :-) x x

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rocky051 . 2024-02-25

MORE AT TripAdvisor

Delicious food (highly recommend the beef butty), an incredible panoramic view of Liverpool, and some of the nicest staff I've ever encountered. A must visit spot!

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Charlie Kirby . 2024-02-21

MORE AT Google

I was there on Saturday night with my girlfriend and we had some cocktails, I had an espresso martini and my girlfriend had a peach of the beach and we both loved the cocktails. so we will definitely come back , many thanks everything was gorgeous ..

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Pana H . 2024-02-18

MORE AT TripAdvisor

Amazing food, all fresh hot and tasty. Our first time here and we opted for lots of small dishes between us and we were very impressed with everything. Will definitely be going back soon

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Z1399ATjoej . 2024-02-17

MORE AT TripAdvisor

Hidden gem in Bootle on top of an apartment block, would have never known if not for a random video from TikTok. The food was great and the views WOW

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W B . 2024-02-12

MORE AT Google

Visited in December in between Christmas & New Year. The staff were very friendly - seemed perhaps a little inexperienced but could see they were doing their best. Decor was beautiful. Food was fine - average but nice. My reason for leaving 1 star is because at the end of the meal, when paying I asked our waiter if we left a tip on card if it went to the team. I was informed it did not - and in fact went to the owners and the staff only kept cash tips. I was shocked by this, and asked another team member to clarify that this was the case and they confirmed also the staff do not see a penny of any tips left in card. I would understand if all tips were shared amongst the whole team, especially including the duty manager. But I find it disgraceful that not only does any restaurant owner find it acceptable to keep ANY tips that patrons give to their waitstaff, but even worse that I had to ASK, for this to be confirmed that this was the case. I imagine there would be many customers who would be just as angry from myself to learn they dined somewhere that effectively stole the tip that should have gone to the kitchen/waitstaff. Needless to say because of this I will never be returning.

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Travelingscouser101 . 2024-02-12

MORE AT TripAdvisor

A lovely weekend catch up with my friend thanks to the professional, friendly staff who were able to accommodate our last minute booking. A beautiful setting with breathtaking views across the river and dock lands. With a variety of choice on the menu that was reasonably priced. The service was prompt and our food was delicious! Looking forward to our return so we may sample the Sunday lunch.

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Carla H . 2024-02-11

MORE AT TripAdvisor

A lovely meal and great friendly service from the staff! We really enjoyed it and hope to come back on sunny day to enjoy the view soon!

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laurabU3731VR . 2024-02-08

MORE AT TripAdvisor

Staff were lovely! Food was unreal! Amelia was amazing so chatty and friendly x

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sophie jones . 2024-02-03

MORE AT Google

This is definitely my new favourite restaurant. Such a gorgeous setting and atmosphere. All the staff are lovely especially our server Amelia. Food was insane Can’t wait to go back.

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Lou Suth . 2024-02-03

MORE AT Google

Gorgeous place and food is amazing servuce was perfect

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Paula Mcnevin . 2024-02-01

MORE AT Google

There was 9 of us booked for 7.30 last sat night didn't get are food till 8 .45 5 of us ordered steak the girl come out and said we only had 3 so that was not a good start . And wen the food come out was not the greatest.

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June Sewards . 2024-01-27

MORE AT Google

Food was amazing staff so friendly and helpful would definitely go back.

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Jean Kendrick . 2024-01-27

MORE AT Google

Great little restaurant, we ordered the pork and salmon and it was absolutely delicious, however the service was awful, we were waiting 10-15 minutes for plates to be cleared and they kept bringing us the wrong drinks, staff seemed more interested in what was on their phones then customers, I would recommend the food but overall the service was a let down

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April M . 2024-01-21

MORE AT TripAdvisor

Nice food friendly staff and fantastic views over Liverpool.

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Julie Bayman . 2024-01-13

MORE AT Google

we took our brother and his wife this afternoon to Bar 14, it was a Christmas present for them, made up that the decorations were still up as they are beautiful. a very warm welcome for the fabulous staff, especially Michelle who now feels like family, our meals were so delicious and did not disappoint, my sister-in-law said it was the best pork dish she's ever had and she's a chef, we're booking Bar 14 for our 50th wedding anniversay as it's excellent service and fabulous food..plus we have the fabulous Michelle to be with us to celebrate, thank you to all the lovely staff and Michelle have a fantastic holiday, we'll be back soon

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Susan S . 2024-01-13

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Went for evening meal with family Ordered small plates and meals within 10 minutes it was served obviously not fresh small plates were awful 2 tiny lamb chops £14 the rest of the food was awful And to cap it all of we got a parking ticket for £60. 5 days later We weren’t told there was now pay and display there should have been a sign up as we’ve been many times before and always parked in car park fro free We will not be returning here

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A1393JKjohnm . 2024-01-12

MORE AT TripAdvisor

Staffso friendly and helpful. Food was lovely.

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Frieda Murphy . 2024-01-12

MORE AT Google

Delicious food, incredible views and an amazing live singer. The staff were friendly and attentive, the surroundings were beautiful. Children are very welcome. It is a strange place as you enter the building but as soon as you open the door on the 14th floor it is perfect. Our lunch was great from start to finish.

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sarah b . 2024-01-08

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Belated Christmas outing with family who had been before. Can understand why they wanted to return, the food was absolutely amazing, the decor was something else and the service was second to none, nothing was too much trouble, Michelle went above and beyond all night...

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Claire C . 2024-01-07

MORE AT TripAdvisor

Went for 40th birthday. Only one other table, so not busy. Cold tasteless food!! Both starters and mains.

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Camper35220705673 . 2024-01-07

MORE AT TripAdvisor

Great food, took my wife and daughter as a Xmas night out.Was a bit disappointed as it was advertised as a pink theme night .Not many people got the memo but hey how. Great service as always but was put next to x3 tables of 30 +people including kids and babies, prams etc.Only one toilet working and was a full restaurant so had to queue up early before you became desperate if you get what I mean .Shame.

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Paul Smith . 2024-01-05

MORE AT Google

We came as a family of 4 for lunch on New Years Eve, on entering the restaurant I mentioned how slippy the floor was and my daughters agreed. Carol, who was very friendly, took us to our table and gave us our menus. Service was...

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bazzar17 . 2024-01-04

MORE AT TripAdvisor

A pretty setting for a festive lunch. The staff were helpful and the food was lovely.

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Sarah Kilgallon . 2024-01-02

MORE AT Google

Food was fantastic and the service was excellent

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Mark Thomas . 2023-12-30

MORE AT Google

Firstly, fantastic decor - never seen anything like it before! Also great views of the cote before sunset. The team working were great, attentive and efficient. Prawns and Cauliflower starter was starry and the fillet steak and salmon main was delicious. Couldn’t fault it! I...

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alwilson15 . 2023-12-29

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I never leave reviews but feel like I should this time. The venue is absolutely stunning which is what attracted us to the restaurant but that’s about it. The food is overpriced, bland and the small plates should just be called starters. In fact starters...

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Laura S . 2023-12-29

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The food was really tasty, staff were all friendly and helpful. Loved the decorations and great views of the city but …. Wasn’t happy when I asked if I could add two extra people to my table and was told no cos they were full...

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Usernamenotknown . 2023-12-28

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Booked this restaurant as we had heard so much about its amazing decorations! And they did not fail to amaze us, wow!! Mixed reviews did deter us either and we were so glad they didn’t! We had a great afternoon with great food, service and...

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lisa75efc . 2023-12-28

MORE AT TripAdvisor

Had a wonderful evening food excellent staff very friendly and helpful .loved the Christmas decorations they are amazing

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Jacqui Byrne . 2023-12-23

MORE AT Google

Visited this restaurant last weekend for a Christmas lunch. The best thing about this place is the decor and view, the rest was terrible. A lot of floor staff but struggle with service. Manager Ashley definitely doesn't know what she is doing and constantly talks about how she fell the other day and doesn't feel well. So unprofessional... Ashley was asked about the allergens information but said that she "was running 16 restaurants and knows everything about allergens"... never provided with the allergens menu, saying they don't have one - which is not true because the day before the person I know got the allergens information. Food was disappointing. The sushi fusion was nice but the turkey roast was pathetic. A little bit of cranberry sauce, defrosted roast potatoes, from the microwave... The plate looked like a mess. For almost £20 for a plate you can expect more. Desserts completely mess on the plate, no comment on that. Can't recommend and definitely not safe if you have some food allergies.

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Grzegorz Kułak . 2023-12-22

MORE AT Google

What an amazing hidden gem!! Beautifully decorated with soooo many baubles 💖⛄️… this is the second year that we’ve been and it’s now a family favourite. The food is delicious, great service, family friendly, great atmosphere and stunning views on the roof terrace. Thank you...

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Amanda D . 2023-12-21

MORE AT TripAdvisor

First time here, very impressed , car park download the App Evology £2 for 2 hours code 300115. Or pay machine, easy. Enter and go up to 13th floor in lift, then walk one flight to the spotlessly clean restaurant, the festive these with the baubles is beautiful which includes various colours including candy canes. The waitress welcomed us and we were seated at our table quickly and given menus . Service was fast , the staff were friendly, attentive and told us about the history of the place, it’s a family run business. The staff work really hard to ensure everyone is given excellent customer service . The food was lovely, our table had a mix of small plates and a full meal, from sushi hot or cold , salmon, varied cocktails and beers etc, desserts was delicious and everyone was well presented. We only wished we had cash to tip the waitress. Give this little gem a try , you won’t regret , mix of family, couples , from 2 seated tables , up to 20 I could see great and very reasonable loved it 👍

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paula crosse . 2023-12-21

MORE AT Google

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