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3,85

Based on 1.081 opinions finded in 2 websites

3.9Ambience3.9Cuisine3.9Price3.9Service
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Nº 586 in 986 in Sefton

Nº 88 of 132 British in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..onionburntroastchickensteakribspiegrapescoffeefishsteaksmustoldcheesecookedfried

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We wanted to try somewhere new that was also reasonably priced for our tea we decided on the graces and we were very pleased our food was delicious and the portions were great there’s a lovely atmosphere inside

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Emily J . 2024-08-28

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what a lovely pub, brad and jackie made us feel welcome, very knowledgeable on menu and allergens, food was great, tasty and hot, will be back. thank you grapes

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jone c . 2024-08-28

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Fantastic food, depth of flavor profile was immaculate and presentation was nothing short of what you expect from a top end chain, excellent customer service and feel to the place.

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sean h . 2024-08-28

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we have been to sizzling pubs in the past so we have an idea what to expect. on the day of our booking we had a phone call to say that one of the ovens had broken so some items would not be available and that they were short staffed. but we still opted to go as were where a large group and it was a Saturday night we are so glad we did yes there was a bit of a wait but all the meals where very good we had a selection of meals including the gyros, burger, gammon steak ,fish, sausages and curry all the meals were cooked to a very high standard we then had some pudding including the chocolate brownie good portions and again very good special mention to Lynn our waitress who was very helpful

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Mark B . 2024-08-26

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Friendly pub with decent food reasonably priced, speedy service, menu choice is good and music was great compared to some places.

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Brian H . 2024-08-23

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Beer garden needs major attention. Very scruffy and neglected. Disappointing.

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Bernadette Sullivan . 2024-08-12

MORE AT Google

Visited on Saturday lovely pub ..restaurant

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Stanley Worthington . 2024-08-11

MORE AT Google

Excellent food brilliant service unbelievable value for money

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Gary Lindsay . 2024-08-06

MORE AT Google

Great food, lovely staff absolutely superb

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john jones . 2024-07-27

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Great for a Family Pub grub with the kids. 😉

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Andrew Rose . 2024-07-21

MORE AT Google

Lovely food here, staff friendly and brilliant service I would recommend eating here.

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Chloe Mcdonough . 2024-07-16

MORE AT Google

Food was delicious, the staff was very friendly and helpful and the service was spot on. I will be coming back again soon.

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Chloe Hinks . 2024-07-16

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Should have known not to order a sirloin steak but did - asked how I wanted it - stated ‘medium rare’ Took nearly forty minutes to come, it was so well done that the cow has been cooked for it’s next three afterlives. Tough as boots. Friend had fish n chips and was ok, so stick to pub grub familiarity if you order food.

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richard kilroy . 2024-07-12

MORE AT Google

Boss pub to enjoy meeting friends and sharing a few drinks, lots of parking.

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Michele Thomas . 2024-07-03

MORE AT Google

Just called in on the off chance food was lovely and piping hot staff are lovely despite the attitude of some customers well done

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Jennifer Duncan (Jeni) . 2024-07-03

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Absolutely brilliant meal for price spot on

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John Jones . 2024-06-18

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Called in with a friend after playing a round of golf. We both had the fish and chips with mussy peas off the value menu. The food was excellent, good portions and the fish were huge. For £11.75 for 2 meals, you can't go wrong . Well worth a visit, highly recommended .

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Colin Walls . 2024-06-14

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Had the unfortunate experience of trying to eat here on Friday, our food arrived a starter of chicken wings were overcooked and burned, along with our starter our main arrived, my partner ordered a medium steak, what she actually got was an overcooked lump of grissle, my main was wrong, I don't place any blame on the waitress who was very helpful, we still hadn't ate our starter when my main arrived a Gyros platter, basically what I got was a burned platter of chips and various chillies, my partners replacement steak returned but was exactly the same overcooked lump of grissle, we decided at this point to leave, the worst food I have ever had, I shall not be going back, I'd suggest everyone give this place a very wide berth.

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Gary connerty . 2024-06-11

MORE AT Google

We've been coming here now and then for years. The service is always great, very friendly staff. The food is lovely and it's always a n8ce atmosphere.

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michael evans . 2024-06-06

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Stopped off for a drink and was fairly busy, clean pub with friendly staff

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Richard Brookin . 2024-06-06

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Great pub and food. Loved the cocktails.

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Sharon Theiss . 2024-06-05

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Ate in there about weeks ago,i had fish and chips,excellent,wife had chicken and mushroom pie,new to menu also excellent.We are quite fussy.staff also very nice..

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Peter McIntyre . 2024-06-02

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I visited at the weekend for my Mothers birthday. The lady who served us was very nice but that was about it. The toilets were awful, needed cleaning. The food was not very good at all. Salmon was over cooked and too much seasoning, so you did not taste fish only the spice. My Mother had Hunters chicken, she left most of it. Total disappointment as it was my Mother's birthday and also she had been in hospital and this was her first time out. Such a disappointment!!

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Paula Jones . 2024-05-08

MORE AT Google

Visited for some food. Richard and the team looked after us well and the whole experience was wonderful.

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Michael Pills182 O'Donnell . 2024-05-07

MORE AT Google

So we booked the grapes for a funeral. They were brilliant just can not thank them enough for all they did for us. The process was easy and they looked after us all day and evening. The food was fab and plenty of it. They kept the tea and coffee coming all day. The team were great thank you for making a hard day that bit easier.we had the bronze buffet and added a few bits to it.

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Jayne Holt . 2024-05-06

MORE AT Google

Food today was out of this world! Thank you so much team!

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iEndo OG . 2024-05-01

MORE AT Google

Dined and drank here Tuesday afternoon. Staff were wonderful! Chatty, polite, attentive and super friendly! Food was boss too. Absolutely nothing to complain about :)

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Katy Fergusson . 2024-04-30

MORE AT Google

Great pub, friendly and attentive staff and fab food. Such a good value for money

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Eve Kolavinsky . 2024-04-30

MORE AT Google

The food was amazing and the staff was very friendly.

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Chloe Cox . 2024-04-30

MORE AT Google

Lovely food 😋 Not too busy and no problem for us just turning up, unlike another local pub!

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Debbie Lewis . 2024-04-27

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Had food with my family here, the male manager was more concerned running around the bar than listening to I and my wife telling him our food was cold. Used to be a great pub until this guy came in. Crap, worrying how down hill this place has gone. Being threatened by the owner after sharing my experience just sums up exactly what I thought. Looking forward to being reported to Google. Horrible from top to bottom.

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Luke Sky . 2024-04-22

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Friendly staff, good food reasonanly priced. Excellent pint Doom Bar. Would recommend to family amd friends. No complaints nothing to improve.

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elaine christie . 2024-04-22

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Overall food was ok steak was a bit tough but good value ,been before staff attentive so good 15% tip

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Jimben Bennett . 2024-03-27

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Excellent food from New menu. Staff very friendly .

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Dorothy Madican . 2024-03-27

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Service was great, food and drinks to match

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Andrew Madican . 2024-03-27

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Buffett and drinks following a family funersl. Richard was very helpful during the whole prosess of booking and arranging. Food buffet on the day was excellent. Would like to thank Richard and his staff for making the event really enjoyable.

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Linda Ellison Ellison . 2024-03-16

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Walked in having previously tried to book days before, Told minimal food 1 hour wait.and despite being six of us told we could only be served in groups of three.!!!??? Made to feel unwelcome and like it was my fault we checked in. Unfortunately had ordered drinks, so had to stay and finish. Went to Nags Head and totally different approach. Understand now what's wrong with the hospitality sector and the grapes personifies perfectly.

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Richard Lloyd . 2024-03-15

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Extremely disappointed in this visit When we arrived, it wasn't busy and as I was by grab machine with kids near bar, I could see no one had ordered in a while I ordered and went to our table to wait. Cue nearly an hour later and still no sign. 2 kids all day breakfasts& a loaded rare steak with sweet potato fries Spoke to whom I presume was bar manager who after 2 minutes came back and said it was just getting plated up. 10/15 minutes later, it arrived. The kids looked nothing like breakfast & not sure what happened with toast Mine? Onion rings were soft, rare steak was tough and I left half, sweet potato fries were lukewarm and soft so didn't touch Very disappointed

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Laika Matthews . 2024-02-18

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Robin was exceptional, food lovely. Not been here for while.

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Philip Highton . 2024-02-02

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There was only one person serving behind the bar and one person serving food. The bar was completely littered with empty glasses. We have visited the grapes a few times in the last few months, we like the atmosphere and the food is really good. We asked why there was a lack of staff and the answer was that the brewery would not give enough hours to potential future staff to make it worthwhile to work at the Grapes. We watched people leave when they noticed that there were upto six people waiting to be served and there was a one and a half hour wait for food. We find this disgraceful. MITCHELLS AND BUTLERS need to address the way the run this pub/restaurant before they lose all thier customers to another pub/restaurant three hundred yards away (The Nags Head) The manager worked really hard to keep the customers happy but we felt the pressure on him and the only person serving food was too much.

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Paul . 2024-01-22

MORE AT Google

The staff are great and always do their best.

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Peter Stewart . 2024-01-09

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Friendly staff. Clean and welcoming.

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Sheila Bilsborough . 2023-12-25

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I attended The Grapes in Thornton with my family. I havent been for a while but I was glad that I came back. As soon as I came in I was given a warm welcome. Throughout our visit I noticed that the music that was being played was brilliant. The food and drink were excellent. Plenty of choice and well worth the money. We will definitely be back

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barnsey1985 . 2023-11-28

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A generic chain pub, lacking real ale (Doom Bar only, plus lager, John Smiths, gin, cocktails, etc) and offering typical fare, including jerk chicken skewers, various nacho flavours, fish and chips, mixed grill. Experience was elevated by a friendly server, Jacqui, who arranged a bowl of chips while waiting, even though they were short staffed. Free parking and easy access.

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Peter Gilroy . 2023-11-28

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Ian was amazing and got the food order rushed for Us as We only had limited time. Jaquie was really friendly and cooked the food to perfection. Highly recommended.

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Linda M . 2023-11-28

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Enjoyable pub, food is great value for the price, we had a mega mixed grill and the jerk skewers, waited 40 mins, but pub was busy so no problem. never came here before but it was recommended by a friend, will definitely be back !!

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mike p . 2023-11-27

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brought our grandchildren here for there lunch at the weekend before going to the Christmas markets with them. they love there ice creams and the kids coloring competition, very friendly staff and lovely atmosphere for people with children, food is always nice and staff are always friendly

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betty j . 2023-11-27

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Food okay for what you pay, clean and tidy place with friendly helpful staff 😁

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Gwendoline Palmer . 2023-11-26

MORE AT Google

Last time wait was 1hr 10 mins. This time was told an hour but meal came in 20 mins. Much improved.

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Mikey . 2023-11-25

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Meal for 12 booked, kitchen very busy so delay on food but staff continually communicated with the party. Excellent service, lovely meal & very reasonable prices. Really pleased with all aspects. Will defo come again

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Shelly Pano . 2023-11-23

MORE AT Google

Nice pub,staff very friendly,food is good most of the time,nice atmosphere.

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Eileen Williams . 2023-11-22

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Great food , great staff really helpful and accommodating 5***

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Hol Cgm . 2023-11-19

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Lovely family pub food is always spot on!

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denise bowman . 2023-11-16

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Nice place, I didn't eat but seemed to care for the customers even offering help without being asked

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Daniel Smith . 2023-11-13

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Not enough staff. Waited long time for food. Food mediocre.

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Elizabeth Hall . 2023-11-07

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Nice friendly and happy staff 😀 Tasty chicken burger 😋

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derek ford . 2023-11-01

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This pub is lovely ! No where like it in the area, atmosphere is fun and friendly, very relaxed. Staff are very kind and always a laugh. We came for a meal as a family, and often visit. Food brill and great value, we will be back soon !

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Alfred N . 2023-10-23

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Great atmosphere, food was presented nicely and quick service. Would recommend to anyone to come here!

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bob j . 2023-10-23

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Few of us went for evening meal, atmosphere was lovely ended up staying for quiz, lovely food lovely night .

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jz2122 . 2023-10-21

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Was told meal would have 1 hour waiting time. Got drinks, paid then sat at table. After 10 mins I thought I'd better get dessert ordered too. Asked manager for bano toffee cheesecake and I'd pay now and have it now to eat after dinner. He said no need, just order it after meal. I said I'll pay now and you can hold it for me. He said no need get it after meal. Food came after 1 hour 10 mins. It was nice. After I'd finished went up to order the cheesecake. Guess what ? Sold out. I was quite annoyed by this. Perhaps the manager wanted the last piece fir himself ?

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Travel606218 . 2023-10-20

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Went as a family a special occasion. got to say not impressed. On ordering Only one Lasagne left on menu after looking forward to this so had to order another meal. Long wait, CLUCKIN' HOT STACK top burger bun was burned black tasted of it too and batter on the chicken was dark not golden. Chips were only warm as plates were cold. Never asked how our meal was at the end. Therefore Will not be returning.

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JohnE658 . 2023-10-18

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Food was good quality for money

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Susan Pennington . 2023-09-29

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Lovely food best fajitas i have had ,well presented and plenty of it , husband had surf and turf he said it was very good 👍 Great manger behind the bar great customer service definitely recommend this pub to go for something to eat

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tigerliverpool . 2023-09-23

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Got giving a Groupon of a friend gets there and no food left at 710pm come on you having a laff

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Keith godfrey . 2023-09-18

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Nice pub, food is typical chain food, friendly staff and clientele. Sells doombar craft beer on draught. Rest is average

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Toe Maguire . 2023-09-15

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Lovely meal and fab service as always food hot and fresh no issues love coming here never any issues

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Poolie42 . 2023-09-13

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We went for the new Quiz Night. It was great! Friendly staff and excellent service. Quiz master was great - we will be back, thank you.

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Jo-Anne McElhinney-Samson . 2023-09-08

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Lovely place, food has always been nice and bar staff are very attentive xx

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Natalie Gort . 2023-09-03

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Lovely food. Very reasonable prices. Staff always helpful and friendly.

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Kirsty W . 2023-08-31

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Great food. Busy so had a short wait for food, which staff explained when we ordered but well worth waiting for! Lovely staff too. Highly recommend a visit here.

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Christina M . 2023-08-28

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The Grapes has always been our go to pub the staff have always gone above and beyond. There is a young lady that serves food but not behind the bar that is excellent at her job always smiles and says hello. The food is well priced and there is a good selection.

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janicejones010 . 2023-08-27

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Had a lovely meal at the Grapes in Thornton the staff were very helpful and friendly and we even won a toy out of the grab machine for the grandson (first time ever)

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Susan G . 2023-08-27

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Went in with my Mum today was served by Catherine who was brilliant food was just as good too, thanks a lot will deffo come back

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Shaun McHugh . 2023-08-17

MORE AT Google

Wait times- it wasn't busy for a tea time and there was an approximate wait of up to 1hr 30mins at 5:45pm. We booked a table and we ended up going elsewhere due to having 2 diabetics and a toddler with us. The new layout was nice and atmosphere was good.

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Jemma Bains . 2023-08-16

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Amazing customer services food was lovely everything all clean and amazing atmosphere within the pub would recommend to friends and family especially family’s they where so good with little children giving us colouring pictures to fill in throught the stay to keep them entertained while waiting for food .

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Catherine Wade . 2023-08-15

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The staff on the day were brilliant, coukdnt do enough for us as we were here for a date night. The drinks were excellent and we really enjoyed ourselves

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barnsey1985 . 2023-08-13

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We enjoyed the food which was great value on a Groupon. The staff were helpful and friendly especially Jaqui.

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Catherine J . 2023-08-12

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Excellent service as usual. Friendly helpful smiley bar & waiting on staff start to end. Also big credit to the chef & his bro who got he steaks perfect.

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Pamela M . 2023-08-11

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Lovely calm atmosphere polite staff who work well as a team and the food was beautiful if I was greedy I would have eaten it again hope to enjoy another meal here soon we’ll worth the visit

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Jeni D . 2023-08-09

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Went here for a family celebration. We spent a lot of money on food and drink celebrating but it really was awful. Food was terrible, drinks tasted like they were watered down and the staff/manager were unfriendly. Had no atmosphere. Will not be going again.

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Pauline C . 2023-08-06

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Nice pub, good drinks. Shocking effort from the manager. On the bar with just one staff member who was ran off her feet and the manager just stood at the end of the bar, turned away when you looked at him hoping to get served....

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Shaun H . 2023-08-06

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We had variety of starters and mains-really enjoyed. Peter looked after us all evening, more than helpfiul. We had a great night!

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angelah402018 . 2023-08-04

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Visited the Grapes with family, food was lovely though we did have to wait a while due to lack of staff. I must say the staff they do have are fabulous big shout out to Jacqui and the guy behind the bar they work extremely...

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Wrayde . 2023-08-02

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Food was slightly cold Hunters chicken.. bacon was burnt and disappointed with a cold cheese slice threw on top never had hunters chicken before with a cheese slice wasn't even melted Also wanted to order a steak to be told they had no steak left which was unusual as it was only 5.30pm Also ordered chicken strips as a starter they had none left so they gave me chicken wings that were also burnt

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Colette Green . 2023-07-26

MORE AT Google

Ordered 2 salad bowls with marinated chicken absolutely lively loads of salad too much really

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Karen Gibson . 2023-07-21

MORE AT Google

Great food great pub. Great staff.

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Paddy Moore . 2023-07-21

MORE AT Google

What a lovely place, service was fairly quick even though it was really busy at the time. Food was really nice the whole experience was good thanks

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Kelly Roberts . 2023-07-19

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Staff Are Always Welcoming And Food Is Always Lovely.

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Nicola Martin . 2023-07-04

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Staff are always friendly, and the place is always clean and tidy. Bar staff create a nice atmosphere. Toilets are okay. The only fault is that they have too many tables reserved, when we walked in there must have been around 20 tables empty with reserved signs on them. They will be losing money this way. What they should have is this table is reserved from a certain time, I.e. if you have a booking from 5.30pm then from 5pm. This gives time to clean and also option to use if you can, then people can use it till then

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Lee Marrs . 2023-07-01

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Nice drink in the sun Too busy to have a meal so was turned away for food but did allow us to have garlic bread

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Michelle B . 2023-06-30

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Relaxed atmosphere, service good . food plain but good and very reasonable. Has good outside space for the summer.

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suecbowden66 . 2023-06-27

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We go there often for our lunch , always good food, and service is really good 👍

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Claire Murphy . 2023-06-26

MORE AT Google

Where do I start… From the moment you walk in, you’re greeted by the friendly atmosphere & spoken to as if you’re a regular. Clean everywhere but not to point you’re overwhelmed by a sterile environment Ordering was easy, as was opening a tab. I...

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Laika M . 2023-06-26

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Yesterday evening myself and my wife and I had a wonderful evening meal. Friendly when I ordered our I was informed by the staff that there would be an approx 45 minute wait, which was fine considering it was early evening. We only waited roughly...

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SCOUSEPHILLIP . 2023-06-22

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Been in here several.times for our lunch. Friendly staff, warm welcome. Food is great and really good prices. Look forward to our next visit.

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David Selby . 2023-06-09

MORE AT Google

I have visited a number of Sizzling chains now, and this particular Pub stands as a benchmark. I have been thoroughly happy with the level of service I have received from this particular chain, certainly one of the best Sizzling Pubs, if not, the best of the lot. The Manager was exceptionally friendly and helpful, waiting times were good, and to top it all, the Grill, did indeed come out SIZZLING!. Which appears to be lacking in many other of the branches I have visited. The quality of the food was much better than any other branches I have visited and I will certainly be visiting again upon passing in future.

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Adam Flynn . 2023-06-07

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We love the food here (especially the blue cheese sauce, please tell us where you get it from), and the service, especially lovely Tricia

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Maria B . 2023-06-01

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Great little boozer plus great food, staff are welcoming and friendly too.

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Ian Corlett . 2023-05-31

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Your ladies looked after us fantastically well we stayed for about 6 hours a family of 8 great ser

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Ray Corish . 2023-05-29

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We cannot thank the Grapes staff enough for all their help in making a sad day, special and stress free. Being in close proximity to the crematorium was a perfect venue for us. The staff gave suggestions, showed us which part of the pub would...

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Safari73893 . 2023-05-27

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