Based on 1.157 opinions finded in 2 websites
Based on 1.157 opinions finded in 2 websites
Opinions
Service from Leah was great and food served by Ree the chef was hot & tasty. Deffo worth a visit
Alan Hansen . 2025-03-16
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Fantastic service ree and rachael were amazing
kirsty kirkland . 2025-03-15
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Food was great, very friendly staff. I’m very pleased with the service I was given and the service for food was fast.
Tracy Chase . 2025-03-14
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I'm a regular at this venue and highly recommend for excellent food and drinks. Lovely in summer with the beer gardens.
Andy Smart . 2025-03-13
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Lovely place, lovely food, amazing staff
liam moss . 2025-03-13
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Thank you for the great service we received, lovely food, nice and hot- big table of 14 of us- all came out at the same time! Perfect! Thank you to Ree and the team at the Grapes! Had a great time !
Nicola Delaney . 2025-03-13
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Chicken was tasty, plenty of lovely veg on the skillet
Jane Scarfe . 2025-03-13
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Excellent food cooked by Ree. We had Giant gyros between two and it was delicious. Just one comment. There could have been a bit more chicken gyros. It got a bit lost in the vegetables, the fries and the salad. But very nice.👍
Joy D'Arcy . 2025-03-13
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Lyn was fabulous. Burgers and pudding were Delicious however my friend did not like the chicken mix it was burnt and dry. But the atmosphere is warm and welcoming, the staff are lovely
Jamie Lea . 2025-03-13
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Great food - love the new menu and the friendly staff - Robin always make us feels welcome and looks after us.
Alan Smith . 2025-03-12
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Great place definitely recommend
Amelia Gilligan . 2025-03-12
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Claire was great on the bar, friendly and kind. Food was great too. Love the new sweet chilli chicken sizzling dish!
Tracey Kirlew . 2025-03-12
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Great pub, friendly staff. Great service, nice food
Michael Hurst . 2025-03-01
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Absolutely brilliant meal for price spot on Service from staff Robyn & Lynn superb 👌 oh & Richard
John Jones . 2025-02-27
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After visiting a No of times been told food was not available, thought the server until 9. Last time they said we need to book a table. Sat and had a few a drinks and 3 tables close to us had reservations on them for 7.30. We left the pub at 8.30 to go and eat elsewhere and these tables were still empty. Don’t they realise people just book incase. Understanding this happening during Covid, but think 1st there 1st served.
joan hayden . 2025-02-23
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Ven aquí a menudo, ya que no está demasiado lejos de casa. No podía decir nada malo del lugar. Limpio en todo, aseos, bar, zonas de estar. Gran ambiente y el personal es muy agradable. También es amigable para niños. La comida siempre es buena, nunca tuvo ningún problema. Sin duda recomendaría visitar! Bonito, cálido y amable!
Beacha03 . 2025-02-22
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A bit of a wait we were informed this would happen, allergies addressed Good meal
Kay Scrimshaw . 2025-02-21
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Nice venue, went for a wake, the staff were lovely.
Andrea Leck . 2025-02-20
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My steak was on the 40 % off deal....omg so was the standard of food. Sent most of the steak back...full of grisle. After 30 minutes I had to go to the main desk and asked why I had no response? Response was I will refund you for your meal. My dog would think twice about eating the steak. REMEMBER 40% OFF PRICE 40% OFF FOOD STANDARD.......HORRIBLE...BACK TO THE NAGS HEAD GUYS!!! MY HUSBAND HAD CHICKEN TIKKA ...4 PIECES OF SMALL CHICKEN PIECES ...OMG...LEAVE THAT WITH YOU ..
Linda Byrne . 2025-01-29
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Friendly enuff food fairly good but did wait a while and it wasnt particularly busy but was good when it arrived . Only 1 staff on bar or I'd have give 5 on service .
Kev Miller . 2025-01-22
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Siempre vamos a las uvas para una comida de vez en cuando y la comida siempre es buena y un buen ambiente así que decidí reservar una comida familiar para 12 y no decepcionó. La comida era genial, con una buena selección de bebidas y el personal no podía hacer lo suficiente para nosotros, muchas gracias tuvimos un gran día
Nettienoodle . 2025-01-14
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Had a meal on Friday with a couple girls, meal was good as pub meal, the waitress was really good, friendly and upbeat, nice and cheerful, makes a change from someone whose face puts you off. Thumbs up to the waitress and orher staff.
Angela Maher . 2025-01-12
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Love the Grapes. Nice little pub, friendly staff.. clean.. Good choice of beverages. Nice food.
aelys costello . 2025-01-11
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Actitud repugnante del gerente. Se sentó durante 5 minutos y luego dijo que no deberíamos habernos sentado hasta que nos hubieran dado una mesa. El tono de una actitud era tan malo que no podíamos imaginar pedir comida después de que nos hablaron así, salimos y la mesa a nuestro lado fue testigo de ello y se sorprendió. Caminamos directamente sin decir nada y encontramos un lugar mejor no muy lejos. Ella y su 1 miembro del personal simplemente deberían haber puesto letreros diciendo reservado como en cualquier otro lugar. (Tabla de 6 claramente no se preocupa por los ingresos o el servicio al cliente)
Lydia L . 2024-12-31
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Mi hermano y mi esposa vinieron de Londres para pasar la Navidad. El fue a la tarde del Día de Boxeo de las Uvas. El pub estaba muy ocupado, pero el personal del bar inmediatamente les gritó “lo que es tuyo” y fueron atendidos inmediatamente. Al ser de Londres no están acostumbrados a un servicio excelente, buena cerveza y vino tinto, y siguen hablando del precio en comparación con el sur.
artiekellie . 2024-12-29
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Richard and his team were brilliant, very attentive thank you.
Sam Grimley . 2024-12-26
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Had Christmas dinner, turkey was absolutely delicious, great atmosphere, Richard, his chef and staff went above and beyond to make it a great experience, many thanks x
Stacey Grimley . 2024-12-26
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We had a party of 12 for sons birthday. From start to finish we had a great time. Food was excellent, hot and served with a smile. The staff are exceptional, so friendly, professional and attentive to your needs. We had the best time. THANK YOU!! We will definitely be back.
Annette Cherry . 2024-12-15
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Nice friendly and happy staff 😀 Good food . Mixed grill fab 👌🏻
derek ford . 2024-11-29
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Great food at a great price. Friendly staff
Simon White . 2024-11-28
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Always a nice atmosphere in the Grapes. Staff are friendly and polite.
Joanne Stratford . 2024-11-27
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Clean light and spacious pub with car parking facilities. Good food and service with friendly helpful staff.
John Grogan . 2024-11-10
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Fantastic food but why on earth is the lasagna served in a pudding bowl. Absolutely stupid idea. It stopped you getting 5 stars.
Damon Atkins . 2024-10-27
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Enjoyed a very nice lunch in here with drinks and coffee. Friendly informative service. Would recommend and go again.
Stephen Fisher . 2024-10-22
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50 minute wait. Cold chips, overcooked steak. Disaster.
Darren M . 2024-10-19
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Visité aquí el martes 18 de octubre. No he estado aquí antes y no volveré. El gerente fue tan grosero acerca de un cliente que había devuelto su comida, ya que era inadecuado para comer. El gerente primero maldijo muy fuerte en la cocina porque no tenían algo. Entonces lo escuchamos Grita al chef , no digas perdón por ese plato de comida ya que preferiría perder al cliente . Entonces nos dimos cuenta de que el cliente habló con el gerente y el personal como si hubiera estado yendo allí durante siglos. Luego hizo otra observación cuando se fueron. Su comportamiento fue vergonzoso y tan poco profesional. Nunca volvería a este lugar
Helen W . 2024-10-18
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Lovely friendly staff and more than happy to help us warm our bottles for feeding the little ones. Made to feel welcome and fast service
kellie mc . 2024-10-17
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Nothing is too much trouble for any of the staff. The food is always amazing, and the place feels very homely when you walk in
barnsey1985 . 2024-10-12
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Nice atmosphere and furnishings, but nothing fancy. Homely! Great pub food, well cooked at good price.
Michael Corbitt . 2024-10-12
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Been in here several.times for our lunch. Friendly staff, warm welcome. Food is great and really good prices. Look forward to our next visit.
David Selby . 2024-10-09
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The food was ok , the issue is the waiting time, 45 minutes and the place wasn't packed, I've waited longer before that in the Grapes, they need more staff, and then they forgot we had ordered 2 deserts , won't be going back, is this down to the Manager,? it's not the staffs fault,
Susan Mouzer . 2024-10-04
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enjoyed quiz night at the grapes and our dinner. skillets are very cool, veg is really tasty. i had the cluckin burger, cooked perfectly. quiz was a laugh will be back.
jone c . 2024-10-03
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We have tried to book in 5 tines and on every occasion there's been a problem either there's a delivery or there's a problem in the kitchen, no staff or the chefs late.. poor way to run a business. We travel to.get here too
Neil Houghton . 2024-09-20
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Really lovely food. The batter on the fish was spot on! I really enjoyed myself
Andy Smith . 2024-09-13
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Really lovely food. The batter on the fish was spot on! I really enjoyed myself
Andy Smith . 2024-09-13
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Fantastic food, depth of flavor profile was immaculate and presentation was nothing short of what you expect from a top end chain, excellent customer service and feel to the place.
sean h . 2024-08-28
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Fantastic pub with great food and friendly staff, thoroughly recommend.
Jon Wilson . 2024-08-28
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We wanted to try somewhere new that was also reasonably priced for our tea we decided on the graces and we were very pleased our food was delicious and the portions were great there’s a lovely atmosphere inside
Emily J . 2024-08-28
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Fantastic pub with great food and friendly staff, thoroughly recommend.
Jon Wilson . 2024-08-28
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what a lovely pub, brad and jackie made us feel welcome, very knowledgeable on menu and allergens, food was great, tasty and hot, will be back. thank you grapes
jone c . 2024-08-28
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we have been to sizzling pubs in the past so we have an idea what to expect. on the day of our booking we had a phone call to say that one of the ovens had broken so some items would not be available and that they were short staffed. but we still opted to go as were where a large group and it was a Saturday night we are so glad we did yes there was a bit of a wait but all the meals where very good we had a selection of meals including the gyros, burger, gammon steak ,fish, sausages and curry all the meals were cooked to a very high standard we then had some pudding including the chocolate brownie good portions and again very good special mention to Lynn our waitress who was very helpful
Mark B . 2024-08-26
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Friendly pub with decent food reasonably priced, speedy service, menu choice is good and music was great compared to some places.
Brian H . 2024-08-23
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Beer garden needs major attention. Very scruffy and neglected. Disappointing.
Bernadette Sullivan . 2024-08-12
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Visited on Saturday lovely pub ..restaurant
Stanley Worthington . 2024-08-11
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Excellent food brilliant service unbelievable value for money
Gary Lindsay . 2024-08-06
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Great food, lovely staff absolutely superb
john jones . 2024-07-27
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Great for a Family Pub grub with the kids. 😉
Andrew Rose . 2024-07-21
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Lovely food here, staff friendly and brilliant service I would recommend eating here.
Chloe Mcdonough . 2024-07-16
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Food was delicious, the staff was very friendly and helpful and the service was spot on. I will be coming back again soon.
Chloe Hinks . 2024-07-16
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Should have known not to order a sirloin steak but did - asked how I wanted it - stated ‘medium rare’ Took nearly forty minutes to come, it was so well done that the cow has been cooked for it’s next three afterlives. Tough as boots. Friend had fish n chips and was ok, so stick to pub grub familiarity if you order food.
richard kilroy . 2024-07-12
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Boss pub to enjoy meeting friends and sharing a few drinks, lots of parking.
Michele Thomas . 2024-07-03
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Just called in on the off chance food was lovely and piping hot staff are lovely despite the attitude of some customers well done
Jennifer Duncan (Jeni) . 2024-07-03
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Called in with a friend after playing a round of golf. We both had the fish and chips with mussy peas off the value menu. The food was excellent, good portions and the fish were huge. For £11.75 for 2 meals, you can't go wrong . Well worth a visit, highly recommended .
Colin Walls . 2024-06-14
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Had the unfortunate experience of trying to eat here on Friday, our food arrived a starter of chicken wings were overcooked and burned, along with our starter our main arrived, my partner ordered a medium steak, what she actually got was an overcooked lump of grissle, my main was wrong, I don't place any blame on the waitress who was very helpful, we still hadn't ate our starter when my main arrived a Gyros platter, basically what I got was a burned platter of chips and various chillies, my partners replacement steak returned but was exactly the same overcooked lump of grissle, we decided at this point to leave, the worst food I have ever had, I shall not be going back, I'd suggest everyone give this place a very wide berth.
Gary connerty . 2024-06-11
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Stopped off for a drink and was fairly busy, clean pub with friendly staff
Richard Brookin . 2024-06-06
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We've been coming here now and then for years. The service is always great, very friendly staff. The food is lovely and it's always a n8ce atmosphere.
michael evans . 2024-06-06
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Great pub and food. Loved the cocktails.
Sharon Theiss . 2024-06-05
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Ate in there about weeks ago,i had fish and chips,excellent,wife had chicken and mushroom pie,new to menu also excellent.We are quite fussy.staff also very nice..
Peter McIntyre . 2024-06-02
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I visited at the weekend for my Mothers birthday. The lady who served us was very nice but that was about it. The toilets were awful, needed cleaning. The food was not very good at all. Salmon was over cooked and too much seasoning, so you did not taste fish only the spice. My Mother had Hunters chicken, she left most of it. Total disappointment as it was my Mother's birthday and also she had been in hospital and this was her first time out. Such a disappointment!!
Paula Jones . 2024-05-08
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Visited for some food. Richard and the team looked after us well and the whole experience was wonderful.
Michael Pills182 O'Donnell . 2024-05-07
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So we booked the grapes for a funeral. They were brilliant just can not thank them enough for all they did for us. The process was easy and they looked after us all day and evening. The food was fab and plenty of it. They kept the tea and coffee coming all day. The team were great thank you for making a hard day that bit easier.we had the bronze buffet and added a few bits to it.
Jayne Holt . 2024-05-06
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Food today was out of this world! Thank you so much team!
iEndo OG . 2024-05-01
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Dined and drank here Tuesday afternoon. Staff were wonderful! Chatty, polite, attentive and super friendly! Food was boss too. Absolutely nothing to complain about :)
Katy Fergusson . 2024-04-30
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Great pub, friendly and attentive staff and fab food. Such a good value for money
Eve Kolavinsky . 2024-04-30
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The food was amazing and the staff was very friendly.
Chloe Cox . 2024-04-30
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Lovely food 😋 Not too busy and no problem for us just turning up, unlike another local pub!
Debbie Lewis . 2024-04-27
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Had food with my family here, the male manager was more concerned running around the bar than listening to I and my wife telling him our food was cold. Used to be a great pub until this guy came in. Crap, worrying how down hill this place has gone. Being threatened by the owner after sharing my experience just sums up exactly what I thought. Looking forward to being reported to Google. Horrible from top to bottom.
Luke Sky . 2024-04-22
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Friendly staff, good food reasonanly priced. Excellent pint Doom Bar. Would recommend to family amd friends. No complaints nothing to improve.
elaine christie . 2024-04-22
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Service was great, food and drinks to match
Andrew Madican . 2024-03-27
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Overall food was ok steak was a bit tough but good value ,been before staff attentive so good 15% tip
Jimben Bennett . 2024-03-27
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Excellent food from New menu. Staff very friendly .
Dorothy Madican . 2024-03-27
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Buffett and drinks following a family funersl. Richard was very helpful during the whole prosess of booking and arranging. Food buffet on the day was excellent. Would like to thank Richard and his staff for making the event really enjoyable.
Linda Ellison Ellison . 2024-03-16
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Walked in having previously tried to book days before, Told minimal food 1 hour wait.and despite being six of us told we could only be served in groups of three.!!!??? Made to feel unwelcome and like it was my fault we checked in. Unfortunately had ordered drinks, so had to stay and finish. Went to Nags Head and totally different approach. Understand now what's wrong with the hospitality sector and the grapes personifies perfectly.
Richard Lloyd . 2024-03-15
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Extremely disappointed in this visit When we arrived, it wasn't busy and as I was by grab machine with kids near bar, I could see no one had ordered in a while I ordered and went to our table to wait. Cue nearly an hour later and still no sign. 2 kids all day breakfasts& a loaded rare steak with sweet potato fries Spoke to whom I presume was bar manager who after 2 minutes came back and said it was just getting plated up. 10/15 minutes later, it arrived. The kids looked nothing like breakfast & not sure what happened with toast Mine? Onion rings were soft, rare steak was tough and I left half, sweet potato fries were lukewarm and soft so didn't touch Very disappointed
Laika Matthews . 2024-02-18
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Robin was exceptional, food lovely. Not been here for while.
Philip Highton . 2024-02-02
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There was only one person serving behind the bar and one person serving food. The bar was completely littered with empty glasses. We have visited the grapes a few times in the last few months, we like the atmosphere and the food is really good. We asked why there was a lack of staff and the answer was that the brewery would not give enough hours to potential future staff to make it worthwhile to work at the Grapes. We watched people leave when they noticed that there were upto six people waiting to be served and there was a one and a half hour wait for food. We find this disgraceful. MITCHELLS AND BUTLERS need to address the way the run this pub/restaurant before they lose all thier customers to another pub/restaurant three hundred yards away (The Nags Head) The manager worked really hard to keep the customers happy but we felt the pressure on him and the only person serving food was too much.
Paul . 2024-01-22
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The staff are great and always do their best.
Peter Stewart . 2024-01-09
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Friendly staff. Clean and welcoming.
Sheila Bilsborough . 2023-12-25
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I attended The Grapes in Thornton with my family. I havent been for a while but I was glad that I came back. As soon as I came in I was given a warm welcome. Throughout our visit I noticed that the music that was being played was brilliant. The food and drink were excellent. Plenty of choice and well worth the money. We will definitely be back
barnsey1985 . 2023-11-28
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Ian was amazing and got the food order rushed for Us as We only had limited time. Jaquie was really friendly and cooked the food to perfection. Highly recommended.
Linda M . 2023-11-28
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A generic chain pub, lacking real ale (Doom Bar only, plus lager, John Smiths, gin, cocktails, etc) and offering typical fare, including jerk chicken skewers, various nacho flavours, fish and chips, mixed grill. Experience was elevated by a friendly server, Jacqui, who arranged a bowl of chips while waiting, even though they were short staffed. Free parking and easy access.
Peter Gilroy . 2023-11-28
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Enjoyable pub, food is great value for the price, we had a mega mixed grill and the jerk skewers, waited 40 mins, but pub was busy so no problem. never came here before but it was recommended by a friend, will definitely be back !!
mike p . 2023-11-27
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brought our grandchildren here for there lunch at the weekend before going to the Christmas markets with them. they love there ice creams and the kids coloring competition, very friendly staff and lovely atmosphere for people with children, food is always nice and staff are always friendly
betty j . 2023-11-27
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Food okay for what you pay, clean and tidy place with friendly helpful staff 😁
Gwendoline Palmer . 2023-11-26
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Last time wait was 1hr 10 mins. This time was told an hour but meal came in 20 mins. Much improved.
Mikey . 2023-11-25
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Meal for 12 booked, kitchen very busy so delay on food but staff continually communicated with the party. Excellent service, lovely meal & very reasonable prices. Really pleased with all aspects. Will defo come again
Shelly Pano . 2023-11-23
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Nice pub,staff very friendly,food is good most of the time,nice atmosphere.
Eileen Williams . 2023-11-22
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Great food , great staff really helpful and accommodating 5***
Hol Cgm . 2023-11-19
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Lovely family pub food is always spot on!
denise bowman . 2023-11-16
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Nice place, I didn't eat but seemed to care for the customers even offering help without being asked
Daniel Smith . 2023-11-13
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I had the mixed grill, my wife the steak and ale pie. We had won Dine out vouchers and as it has been a while since we have eaten at The Hare and Hounds so we're looking forward to it. So disappointed though. My steak was tough as an old boot, the sausages were pink and completely raw in the middle. My wife loved the flavour of her pie but said that the crust was so hard, she could barely cut through it. The Hare and hounds is fab pub for drinks but we won't be eating there again. We didn't complain as we had the food for nothing due to the vouchers but wish that we'd used them somewhere else.