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3.9

Based on 3.026 opinions finded in 3 websites

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Nº 582 in 986 in Sefton

Nº 88 of 132 British in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..oldsausagespaycheesevegetablescreammeatchickeneggsmustburntpuddingcookedladycoffeeroastturkeypotatoes

comment_iconOpinions

Teresa is an excellent manager and host of the Toby carvery on aintree. She was a delight and she recommended I download the app to get 50% off. She is a credit to the company.

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Andrew T. . 2025-01-16

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Teresa at breakfast today was really great, helpful, friendly and polite

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E Jones . 2025-01-15

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Theresa at Aintree was really friendly & helpful

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Helen Manser . 2025-01-11

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The most excellent & pleasant service from all the staff, they work very hard to deliver the massive demand and it’s genuinely one of those things where there’s a great effort behind closed doors/out of hours. And Theresa was lovely to speak to as well as being able to help. A very lovely lady, and her staff too. A lovely place to be and to eat - great atmosphere for the family!

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Jeff Bison . 2025-01-11

MORE AT Google

Terrisa was great gave us great service 💕

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Michael Laird . 2025-01-10

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Don't know if it's post Christmas but great to have parsnips and red cabbage in the line up. Still not sure why there's also mac and cheese! Had turkey and gammon which were both lovely though the beef and pork looked good too...I don't like a lot of fat and none of the meats looked fatty at all.

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Martin Roberts . 2025-01-10

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I pop in to this Toby quite regularly, typical no nonsense place, good value and always good quality. Staff are great and do a great job running everything especially when things get busy

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Doug Watson . 2025-01-09

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No roast potatoes delivered with a large roast dinner and clumpy gravy that would make you gag. Also delivered cold and in a wet bag.

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Rachy Cee . 2025-01-06

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Great food, staff work really hard and really nice. Lovely atmosphere. Feels nice and relaxed, best Toby in Liverpool

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Stephanie Herrity . 2025-01-06

MORE AT Google

Always great food and pleasant staff

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Alison Doyle . 2025-01-06

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Meat so much moister than the crompton way bolton venue! Those potatoes were bomb too! Delicious thanks 😊

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charlene richards . 2025-01-03

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Amazing from start to finish !!! Well done

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Florin Mocan . 2025-01-01

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Superb service from Theresa and Christina.

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Terry Ellison . 2024-12-31

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Theresa was absolutely amazing. So polite and kind. Helped us with my blue light discount.

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Danika Aindow . 2024-12-31

MORE AT Google

Went for a carvery today at aintree ,I was served by a lovely member of staff called Charlie his service was 10/10 answered any questions that I had and quick service throughout made my Toby experience amazing ✨⭐️⭐️

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Melissa Church . 2024-12-30

MORE AT Google

Staff were great, atmosphere was Christmassy and food was great .

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Rachael Wardle . 2024-12-30

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Came on Saturday night, carvery was lovely especially it being late evening wouldn't have thought it be as nice but it was still fresh. The chef who served the meat was such a nice guy I got my dinner and even a takeaway for my son who said it was lovely too The place was very clean, nice atmosphere our server was polite and attentive Really enjoyed it and would definitely return

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L . 2024-12-29

MORE AT Google

Xmas Dinner was excellent quality, was just missing some Xmas music in the background to make the atmosphere have more of an Xmas day feel to it

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anthony mcgarry . 2024-12-26

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Always welcoming and friendly and long term staff members like Teresa remember us.

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Sue Logie . 2024-12-24

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Lovely meal, atmosphere and very helpful staff.

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Andrea Sproston . 2024-12-24

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Just had a lovely Toby carvery Christmas Eve breakfast. We have visited every year apart from covid. Lovely food and atmosphere with the added bonus of fr Christmas and his very happy elf. Theresa always goes the extra mile to make us feel at home and welcome . Thank you Theresa and all staff. All the williams family xx

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Melanie Williams . 2024-12-24

MORE AT Google

Great carvery the food was excellent and the staff were very friendly and helpful.

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Yanni . 2024-12-22

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I really enjoyed my carvery all food was fresh and the puddings were delicious! Service and atmosphere was 10/10 too!

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Veronica Reid . 2024-12-21

MORE AT Google

Excellent highly recommended we had a group booking and they were so helpful

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Michelle timbrell . 2024-12-20

MORE AT Google

Came in for a breakfast, all the staff were lovely, lots of food to choose from and all really nice, thank you!

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Teri Walsh . 2024-12-20

MORE AT Google

Very busy but clean and efficient, great good, great atmosphere.

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Bob Crosbie . 2024-12-18

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I loved both my servers Natalie and Theresa amazing service couldn’t have done more for us it was a gorgeous place and very quick but amazing service would never ask for more 🙌🙌

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toni Martin . 2024-12-15

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Gorgeous place, lovely atmosphere and the food is always fresh and hot! The staff are friendly! We were looked after by Theresa and Natalie they were amazing!!

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Ellis Cuddy . 2024-12-15

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Beautiful carvery Staff very friendly

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Emma Brannan . 2024-12-15

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Amazing service, Theresa and Natalie looked after us and couldn’t have done more for us! Lovely Toby Carvery we won’t go anywhere else 🥰

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K O . 2024-12-15

MORE AT Google

Best Toby Carvery in England hands down. Staff fabulous. Parkin plentiful. Toilets clean. Food....delicious! Lamb,beef,turkey and pork. Best roasties,peas (unusual for a carvery) macaroni cheese etc etc. All tasty and hot. Thersa and staff were super nice and it just leaves you with a feeling of "that was a great meal and great time ". I'd recommended it to everyone!

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Carrie-ann Prior . 2024-12-15

MORE AT Google

I loved the service received from Natalie and Theresa the environment was very calm and a home like food was delicious

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Billie Jo Irving . 2024-12-15

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Usually at Christmas time, Restaurants are extremely hectic, the Staff are fraught, and the food below par. But I found The Rocking Horse in Aintree to be relaxing, with most welcoming Staff and excellent food.

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Sue . 2024-12-15

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I recently visited Tony's Cavery and was very disappointed with my experience. The staff used the same knife to carve all the meats without any regard for cross-contamination. When I pointed this out, instead of addressing my concern professionally, the server argued with me. This lack of attention to food safety is unacceptable. It's alarming to think that they don't take dietary restrictions seriously, and the staff's defensive attitude only made things worse. I attempted to speak with the manager, but she simply apologized and mentioned that she would discuss the issue with her staff. I found her response unconvincing, as she didn't seem interested in offering us any compensation. So we wont be going there again.

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Afshaan Abba . 2024-12-14

MORE AT Google

Trish an absolute star best barmaid ever So kind and considerate Right attitude to be a barmaid

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Andrew Clark . 2024-12-13

MORE AT Google

The carvery is amazing food hot prices are reasonable staff are friendly extremely Helpful highly recommend will return.

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Amy Eliza . 2024-12-13

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Booked online but in restaurant didn't even record as received email later saying we failed to attend. The vegetables and gravy were only lukewarm, though plentiful. When waiting on staff checked at table if everything was OK, I told her this. Her response was just 'oh really' and left. Our daughter had the bottomless drink but she returned with Robinsons orange drink, it tasted terrible - of cleaning fluid or chemicals. Went to bar to inform, mainly out of concern for any young children using, and very uninterested response, with offer of her to choose another drink from bar, though I she didn't want anything other than Robinsons which they didn't do. Went up to pay as no further sign of staff and just as paid in full, I remembered I had blue light discount code for 25% off. The server just shrugged and said I'd already paid. Admittedly, my fault but no attend to re process. Used Toby carveries all over and usually really enjoy everything, but this was by far the worst ever experience. Very poorly run with disinterested staff.

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Stephanie Fraser . 2024-12-13

MORE AT Google

Theresa provided us with a lovely service as usual. We by luck attended when the “golden oldies” event was in full swing. What a lovely atmosphere. Food is always top notch. Highly recommend.

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Laura Watkins . 2024-12-11

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I was disappointed on this visit I am a regular customer to Toby but on this occasion we arrived Sunday evening too be informed that there was of choice of the roast meats my partner went to get her meal first she was only offered gammon and was given one slice of it there was no Yorkshire puddings ready at the time and she came back to the table I then went to join the queue and there was a few people in front of me waiting for more meats to come out of the kitchen one gammon and one roast beef came out after a short wait after getting my meal I returned to the table of Which my partner was already finished her meal . We then paid for the meal and left .we couldn't understand at 1930 hrs on a Sunday that the home of the roast had very little choice of meat etc

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Robert Capp . 2024-12-09

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I had my carvery roast dinner delivered from the Aintree Toby carvery and it was absolutely rubbish.It was overloaded with carrots and it was all squashed into a container that wasn’t big enough and when I tried to put it onto my plate it came out in a heap of squashed uneatable food.Never again.

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Robert Yates . 2024-12-09

MORE AT Google

Very rude and disrespectful staff..

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Alexandra Kovacs . 2024-12-08

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Great place to eat. Staff always friendly and helpful. Shows how good it is we went at 7pm and it was absolutely chocker. Still really good service ( no parsnips tho).

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Ian Carroll . 2024-12-06

MORE AT Google

The food was amazing and the service was amazing

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Carol Mcelroy . 2024-11-30

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Lovely meal as always it was delicious and the staff are amazing so helpful

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WidowMaker . 2024-11-28

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My experience on Toby Aintree is great. I have been going to Toby Aintree for many years and every time I go, I always get great service, especially when Theresa is there. She is so nice and makes me feel at home. She is always in a good mood and attentive. I highly recommend it, especially now that they have renovated the restaurant. Me and my girlfriend always have a great time 🥰🥂

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sabrine simoes . 2024-11-28

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Had a great all you can eat breakfast Theresa was great

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Marie Lee . 2024-11-27

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Lovely service great staff and great food

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Lil ethan . 2024-11-27

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Theressa was superb so friendly .. made our breakfast experience great !!

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Kevin Roberts . 2024-11-27

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What a busy place. The staff were amazing everyone was so busy but still managed to look after us. Food was great. Will be returning . Lucy was really attentive.

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Theresa Shearwood . 2024-11-25

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Excellent as always x great TEAM work x lovely food x

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Amanda Mcnulty . 2024-11-25

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Excellent value for money 💰 carvery really tasty

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David Price . 2024-11-24

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Great service friendly staff lovely food

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Margaret Brown . 2024-11-23

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Theresa era encantadora ayudó tanto que hizo que nuestro tiempo aquí la comida acogedora fuera encantadora fresca y rápida gran servicio en ainteee

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Jasmine G . 2024-11-22

MORE AT TripAdvisor

Poor carvery, would not recommend of the three of us my daughter throw up before we left,my wife and I felt sick.service was good the poor server seem to be the only person there that was serving. There was no atmosphere but, There was wheelchair accessible the disabled parking but NOT next to the entrance which seems stupid to me WHY? I would not recommend the carvery or any food from this place at all. The only good thing was free to park. I would not give any stars for the food .

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Anthony Wilde . 2024-11-21

MORE AT Google

Teresa was really friendly and polite great service

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Leanne Hewson . 2024-11-21

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Thank you Teresa for the warm welcome

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Barry “Bazzasausagefingers” Lloyd . 2024-11-21

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Teresa served us and was so lovely

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Steph Tregear . 2024-11-20

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Theresa was great. Friendly service. Love it there

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Elisha Malam . 2024-11-20

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Theresa was a great help this morning whilst serving us 😀

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Paula Smith . 2024-11-20

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Food was awful, stone cold veg and potatoes, gravey was ridiculously lumpy. Waitress didn't offer fresh food, but instead probed it saying it was fine and then ignored us for the rest of the time we were there. But then proceeded to replace all the veg. Food was certainly nowhere near holding temperature, which was clear as it all got swapped. The waitress and chef had an attitude from the minute we walked in, and then it was like we didn't exist. This place gets worse every time I go, and I definitely won't be back.

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Beth King . 2024-11-19

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If I could leave less than one for the food I would. I was not impressed at all, my daughter threw up and my husband and I felt really sick after eating here.

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Maria Wilde . 2024-11-19

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nice place for a relaxing meal, pleasant and inviting

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Graham Markham . 2024-11-18

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Cancelled our booking for Aintree whilst waiting in a queue to get in.

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Zoe . 2024-11-17

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Lovely place to eat at all times of the day

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erica daniels . 2024-11-15

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Teresa, who served us, was really helpful. We have been here before, and she was just as helpful then too. Consistent great customer service.

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Clare Frankland . 2024-11-15

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Server was teresa at toby Calvert aintree, she was very accommodating, polite and helpful. Service with a smile

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scott wells . 2024-11-14

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We love coming here as a family. Lovely food. Staff are warm and welcoming. Teresa is wonderful. Always there to help.

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Rachel McGivern . 2024-11-14

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Three people in queue took the three bar staff members a while to serve us due to having conversations about something else not related to work. Ordered food and out of the 6 dishes we ordered only two of them were acceptable. The others were over cooked

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phillip hodgson . 2024-11-13

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I visited today as a lone diner. I was very anxious about dining alone and was only going to get a takeaway but Catherine put me at ease and encouraged me to go outside my comfort zone and dine in rather than get a takeaway. She kept checking in on me to make sure l was doing ok. l'm so glad that she did encourage me to dine in alone and this is something that l will not hesitate to do in the future.

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Denise Draycott . 2024-11-11

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We had the most lovely waitress Jane on Sunday 10th November who went out of her way to do everything to make mum/nan's birthday a lovely evening and everyone enjoyed it all and was very thoughtful with the surprise dessert with a candle. Highly recommend Aintree Toby Carvery and many thanks Jane

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Margie Gilbert . 2024-11-11

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No hemos estado aquí por bastante tiempo y nos preguntamos por qué fue así. La decoración del restaurante es muy acogedor, limpio y decorado encantador para Navidad. Los baños eran una alegría, tan limpio y fresco. Las bebidas eran abundantes y encantadoras para encontrar café filtrado apropiado en el menú y no solo el tipo instantáneo. El desayuno era precioso y todo estaba caliente, lo que en mi opinión es muy importante. No podía faltar a este establecimiento en absoluto y no puedo esperar a visitar de nuevo muy pronto.

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petuna . 2024-11-09

MORE AT TripAdvisor

Unbeatable breakfast , fantastic value, brilliant staff 👏

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John Jones . 2024-11-09

MORE AT Google

Charlie was our waiter he was lovely and chatty and nothing was too much trouble for him! Food was gorgeous roasties to die for! generous amount of meat by the very handsome chef young daniel

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Hannah Gregson . 2024-11-07

MORE AT Google

Great food and staff very helpful. Thank you Teresa & Ange

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megan bradley . 2024-11-07

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Lovely service from Charlie... lovely food and great atmosphere

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lucy edwards . 2024-11-07

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Theresa the lady who seved us was a credit to the place Friendly and very helpful indeed Thank you 👍

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Kenga . 2024-11-07

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Nice atmosphere before the races

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Paul Burke . 2024-11-05

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Standard as far as Carverys go. What could be improved is, if you have a booking, not being made to wait with walk-ins queuing at the desk.

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Ryan McQueen . 2024-11-04

MORE AT Google

Just had a lovely breakfast. Staff are friendly and welcoming. Many thanks.

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JF Bann (Secnarf) . 2024-11-03

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Jane was a fabulous server she made sure our every need was met and was so quick to provide colouring pages for my daughter and check on allergens

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Elizabeth Roberts . 2024-11-03

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Jane looked after us very well, nice family Sunday meal

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Naomi Higham . 2024-11-03

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Lovely food and great service by Jane. Really attentive and good with the children too :)

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Nicole McMahon . 2024-11-02

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Lovely food and top service from Jane and all staff at Aintree carvery

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Lindsay Williams . 2024-11-02

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Bottomless Pepsi £3.60 at the time I went

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Anthony Rimell . 2024-11-02

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Ate there on4 occasions in 3 days. Excellent all round value. Will come back when next in area.

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David Matias . 2024-10-30

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My dad and I love visiting for our Sunday roast 😀

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Peter Finley Ward . 2024-10-30

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Great breakfast, thanks Theresa!

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paul Green . 2024-10-30

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Me alojo localmente por 2 noches por negocios. Comí en el Toby anoche. A pesar de lo ocupado que estaba y a pesar de lo poco personal que había, la comida y el servicio proporcionado era muy buena relación calidad-precio. La ética de trabajo del personal era excelente. Decidí comer allí en el desayuno - bueno, lo único que se puede comer untado era realmente de primera clase para la calidad y delicia! Probablemente ya te estarás hartando de mí, pero como el Toby Aintree es tan local a donde me alojo (como 30 metros al otro lado de la carretera) decidí comer allí de nuevo. Me las arreglé para cronometrar mi visita al carvery justo cuando salía un nuevo corte de carne asada junto con una nueva bandeja de patatas asadas. ¿Qué puedo decir, absolutamente delicioso! No te fíes de mi palabra, pero inténtalo si quieres. Mi propia experiencia ha sido fantástica.

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David M . 2024-10-29

MORE AT TripAdvisor

Gone down hill lately not many staff about the food must be cooked by new staff as the roasties were awful 😫

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Thomas Smith . 2024-10-28

MORE AT Google

I had a carvery delivery yesterday absolutely poor quality to be honest I should of taken a photo before I put in the bin never again.

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Douglas Simon . 2024-10-27

MORE AT Google

Bacon was a little burnt. Therese was lovely!

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gemma cannon . 2024-10-25

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Always a great breakfast here. Theresa was great help n very friendly 😊

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Jade Giff . 2024-10-25

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Teresa was lovely very polite and helpful food was great as always

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Jimmy Potts . 2024-10-25

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Love this place me and family are always coming here the brekie and meals food is fab staff are out of this world so friendly and helpful would not go any where else

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donna doyle . 2024-10-24

MORE AT Google

Tidy place with a great choice from the carvery

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Allan Creer . 2024-10-23

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Not the best meal I have had at Toby Carvery. Usually the food is great , but not to day

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Jeanette Owen . 2024-10-20

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Was stupidly busy but I was still sat fed and out within an hour was great

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jason smith . 2024-10-19

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Always a warm welcome here can get very busy around 5/6pm

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Damien McClarey . 2024-10-18

MORE AT Google

A favourite place to stop for breakfast during our canal-side walk. A great 'all you can eat' breakfast with vegetarian and vegans catered for. The local themed decor has been recently renewed. Always good value and great service from Theresa today 👏

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Peter Roome . 2024-10-17

MORE AT Google

Great service from teresa, food fab as always

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Leanne Johnston . 2024-10-17

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