The best restaurants serving Thai food in Chelmsford East of England

We were new to this lovely restaurant, upon arrival the staff were friendly, there was a nice atmosphere. The traditional food that came out of that kitchen was delicious! Everything we ordered was so good, the Tom Yum Prawn Soup was absolutely spot on.

Excellent service by friendly and very helpful staff. Food excellent and a lovely atmosphere.

I visited with my family for a birthday dinner, and unfortunately, the service was not up to the standard we usually receive here. We were the only table in the restaurant, yet our waitress (a blonde lady) seemed more interested in her phone than attending to us. When our mains arrived, our glasses were empty, but she didn’t ask if we wanted more drinks, missing an opportunity to sell a bottle of wine. Additionally, she didn’t check back a few minutes later to ensure everything was okay with our food, which is a pretty standard part of good service. The food itself was as nice as usual, but three of the meals were served on cold glass plates, causing the food to also go cold quickly. This was a small but noticeable detail. On our way out, my mum politely shared her disappointment about the service, hoping it could be taken as constructive feedback. Unfortunately, rather than apologizing or addressing the feedback professionally, the waitress made a disrespectful face at her colleague behind the bar (who normally does serve) as soon as my mum turned away. This lack of professionalism aggravated me and prompted me to write this review. This has always been a local place we’ve enjoyed, but tonight’s service was far from what we’ve experienced before. If more attention was paid to customer service, the restaurant might not be so empty on a Thursday night.

The food is really good but the portions get worse and worse every time. Seriously just spent £65 odd and you have to skimp on the rice? Sort it out

This is my fourth visit to the restaurant. As usual all the food was good, minus the black sesame ice cream which was refrozen thanks to the big ice crystals in it. The service left much to be desired. After starters and mains, we ordered hot drinks and desserts. After 10 minutes the hot drinks arrived. 15 minutes later one dessert came. Another 15 minutes later two more desserts arrived, exactly the same type than the first dessert. Keep in mind that the restaurant was close to empty. Sure enough, when we asked for the bill the waitress was there within 30 seconds with the machine. Not impressed.