The best restaurants serving Pizza pasta food in Mancroft Norwich East of England

This place has amazing authentic Italian food personally I recommend any of the pizzas!

Came here for lunch and were surprised by the quality and value of the soup and service. Comfy setting and plenty of light from large windows. Very refreshing.

Used to be a great place to go for food, now obviously understaffed felt really sorry for the two ladies working running all over the place trying their best. Waited over 20 minutes for a drink then decided to leave to go somewhere with enough staff to serve people which was a shame as our pizza was lovely and was looking forward to a dessert.

Poor service, extreme wait times for mediocre food. Waited 55 minutes for my starter that came out at the same time as my lukewarm main. Then waited 20 minutes for our plates to be cleared and asked multiple times whether we had ordered dessert, which we had. Waited a total of 30 minutes for a brownie that was lukewarm and cold in places. Other tables had the same issues and were told they were short on staff. We were not checked on throughout dinner and the service was poor. Finally the toilets were unsanitary and unusable with toilet paper all over the floor. I would have been more understanding if I was aware of the severe wait times prior to being sat at a table, but this was not the case. I used to enjoy this restaurant and now I don’t think I will ever return.

On the hygiene front the manager has a habit of scratching his face and running his hand through his hair and yes he was handling plates. We entered the restaurant and used the app so payed up front. All the plates were stone cold and coupled with other problems we decided to leave. Asked for a refund which was agreed but would take a few days. Quick to take money, don't care for customer service after. There is no way to phone anyone, blame it on social distancing and COVID. But customer care are working from home. No, they take your money and run.

Very mediocre food. The meat portions were small and the chilli sauce has an odd flavour and texture. I got a special lamb shish kebab and paid for the large, the meat portion was extremely disappointing and they just added way too much cooked onions (like a whole God damn onion) to make the kebab look bigger than it was. I feel ripped off.