Pizza Express - Norwich Forum in Norwich

Lovely setting in the Forum so great for people watching. Easy parking and accessible by stairs or a lift. Delicious Nduja Calzone Tasty La Reine pizza Average Pollo ad Astra pizza Rubbish service I wanted to ask for chilli oil as half the chicken on my pizza didn’t have any seasoning and it tasted quite plain. Unfortunately although there were plenty of staff working, they were mainly inside chatting to the chef, eating dough balls or on their phones. When the waitress did come to check on us, we had almost finished eating and she literally said “everything OK “ and walked off without waiting for an answer. No offers to order more drinks or condiments. I had to go and ask another staff member for the bill after waiting too long, and then the waitress originally serving us just walked off when I shared my concerns with her. No apology or explanation. Serving is a tough job and staff need to eat, and they need breaks, but paying customers need serving

My husband is celiac, Im not but who doesn't like sharing pizza. For this reason we always order two of the GF. Once again today they were absolutely delicious 😋. Very polite, great staff too. My prosecco was flat and they soon switched it opening a fresh bottle. Nothing was too much trouble. Thank you 😊

Great location in the City Centre with a nice ambience and view Nice Pizza's and Side dishes and drinks, gluten free options available

Really poor service long wait for meals, although quality was reasonable except for the 2 meals returned, it’s not good value for money. First and last time of going there.

We came to show our house guest from Japan what Pizza is like in England. Well that was an embarrassing mistake. We arrived and were waiting at the door for a good 5 minutes. No one even gave us eye contact. We were seated, no drinks order taken. We had to move as we couldn't hold a conversation. It was so so loud in there. People were making the usual level of noise but the acoustics of the room are such that it's awful. Eventually we were served, our order was taken, somewhat indifferently. The food took longer than expected for a wafer thin pizza and when it arrived quite a bit of it was burnt black. The knives and pizza cutters are as blunt as a blunt thing on National Blunt Day. It was almost impossible to cut them once they had gone cold as the pizza had turned into leather. Not once were we asked if everything was ok and no one came back to ask if we wanted any more drinks. When we tried to leave, the foyer area was bunged full of delivery men, blocking our exit. it wasn't nice to walk through. A very disappointing meal out, all the worse as our guest was treating us to the meal. Wont be back, thanks.

Staff were lovely. Pricing was reasonable. Order was prompt. What there was of the toppings was tasty. Problem was... The new thin and crispy pizza was soo thin - it was in fact thinner than a piece of paper. So thin you couldn't pick up the pizza. So thin - it couldn't possibly take the name "pizza". I actually was left hungry soon after the meal. I'm not sure if this is a new "lower calories" policy - or a way of decreasing costs or just an erroneous one off. But it left me feeling very underwhelmed and unable to recommend to others. Sorry pizza express. My birthday lunch treat was a little disappointing.

As regular Pizza Express users, we were not disappointed. The food was of a very good standard and the staff were very helpful and attentive throughout our visit. The atmosphere was pleasant but quietened down very quickly after 7.30pm.

A busy evening, but the staff were efficient and helpful. With no booking, we had a 10 minute wait for a table which was kindly explained to us. Our drinks were brought promptly and our ordered taken. We had a fairly long wait for the food but it arrived hot and tasted good. The eating area was clean. Toby was particularly attentive and friendly checking on us and answering a question regarding the area of Norwich.

Delicious and SUPER quick food! Very friendly staff, big menu with lots of variety and a nice ambiance. We will definitely go here again.

This was brilliant! Didn’t catch the name of our waiter but he was very observant and friendly, water was served to the table as soon as we sat down which made us feel so welcome. Food was delicious as usual and arrived quickly. This place is perfect for a quick meal, even when busy, staff are efficient.

Well my parents had chilli prawns for staters and I had lemon & herb chicken wings for the main we had penne al frono and I had white chocolate & salted caramel pizza dolce. Definitely go there again 10/10 😀

We were let down by poor service. Missing drinks, incorrect items and delayed mains and desserts. Very disappointing.

My wife and I had a Pizza here, the Pizza's were like children's meals, I had some chips with mine, I got eight of them. Pepperoni pizza had baby pepperoni's on top, you couldn't taste them, my wife had the standard tomato and cheese which was cold. Mind you they sat us out in the Forum lovely view of the church opposite, but pretty cold in February. Not a nice meal, trouble is I don't thing we will ever have a Pizza out again, I know restaurants are making savings where they can, but this was way too much.

A great venue for a catch up with family - 5pm table. Absolute rip off! I am happy to pay over the odds for a good meal and good service, but Pizza Express at The Forum in Norwich failed this time. Just short of £200 for 5 of us - for what, overcooked pizzas. The glasses for the drinks were tainted with a horrible chemical taste - who knows what dishwasher chemicals are being used. The starters were good, and very nice as always. Mains arrived before the starter plates were cleared away, so we had to ask the staff to clear these away before trying to serve mains - they were struggling to get the mains on the table. They found a spare table, then cleared our starter plates away. Then brought our mains over but no cutlery, so we then had to ask for cutlery. Leggera Gamberetti was a shocker - the middle just filled with grotty rocket with salad dressing drizzled over, the base was so crispy I could have used it as a frisby - really at £15.95! Crust not edible. Six of us in our party - 5 had pizza but we all struggled cutting as they were overcooked. Most of us left the crusts. cutlery not fit for purpose. 5 desserts order, 3 arrived - had to beckon over a member of staff to ask for the other 2 but during this time the 3 in the party had just about finished their dessert otherwise the ice cream would have melted. Coffee was just plonked down, spilt! Had to ask for a spoon to stir. Overall a terrible terrible time, and we will not be returning sadly. The above was all mentioned to the staff, we got an apology but overall Pizza Express need to get their act together. From other reviews we have looked at today - we are not alone!!!!

Ordered smoky bbq chicken, it was the worst pizza I’ve ever had!. Sloppy and flavourless, wasn’t even cut, won’t be ordering again.

Packed in like sardines , other diners were so tight around our table of 10 we could hardly move Rude slow disorganised , uncaring staff who ignored us for neatly 30 mins . Main courses took 1 and a quarter hrs to arrive .. terrible slow service . One if out party left as her car ticket ran out before getting her pizza We had 3 kids under 6 in our party who never got desserts included in the kids menu as after sitting down at 5pm , we have up waiting for any sign of service on desserts and coffee at 7pm . Kids were falling asleep at the table My Caesar salad was the nastiest thing ever presented in a dish . Pizzas were average Waitress initially gave us a bottle of wine that had been opened and drunk from Replace that when we complained with a new unopened bottle .. but still corked and unopened ! As I don’t carry a corkscrew in my handbag we had to call her back If was like being served by children who hadn’t a clue No reduction in the bill for lack of kids desserts but by that time we just wanted out This place is a joke . Don’t bother !

Started off with a phone call early morning to ask us to arrive on time at 2pm and order by 215pm as they are closing early today at 4pm. Arrived and was sat at a dirty table not set, we had to ask for it to be cleaned which seemed an inconvenience! Starters came before drinks, mains lacking prawns and pepperoni! And then to be told at 3pm we couldn’t have any hot deserts as they’d turned the ovens off! At this point we asked for a manager who said this was wrong and apologised. But when you’ve spent over £200 you don’t expect any of this! Disappointing and gone down hill massively!

Poor service with missing meals and staff who didn’t seem to care. Poor food when it arrived with soggy low quality pizzas. Don’t know how they got it so bad but that’s put me off ever using pizza express again

Booked for 12.30. Was sat down promptly. Then ignored for the next 15 mins while tables around us arrived later and had drinks and orders taken. When we managed to catch the attention of a waitress on the way past, her immediate response was “I don’t think you’re my table”, not any offer to sort. When we did get served eventually, the food was nice. The glassware was disgusting and had I not been in possession of some gift vouchers, we would have left.

Food is as expected, no real complaints as you are not filled with high expectations. The meal was tainted by inattentive and ambivalent low rent parents allowing their rat boy offspring to charge around the whole premises. Waiting staff pleasant enough but you would like to think that an "invested" manager would have had a discreet word.

16 of us turned up, they were expecting 8 or 10. Tables were shifted and all seated. Surprise we all had pizza and jolly good they were too. Surprisingly not very busy for a Friday night so we were served quickly and with style. The waiter didn't even blink when we asked to divide the bill into 16. A good meal in a good location.

Staff were good . My wife enjoyed her pizza. My Calzone was DISGUSTING. The vegetables were cold and the presentation left a lot to be desired. I suggest the management and Chefs visit Donellis Pizza in Norwich to see how a real calzone should be made and presented -we could not get a table at Donellis as they were fully booked

Our waitress Teresa was fabulous. Pizzas were great and a lovely light place to sit with super view of the church. We haven't been to a Pizza Express for a long time and had forgotten just how good their pizzas are. We both had romana pizzas which were well made and super tasty.

Don't waste your hard earned wages here. The quality of food has dropped considerably and staff are rude.

I booked a table for 6.15pm tonight anticipating it would probably be busy. We got in at 6.10 and were seated. At about 6.25 with apologies for the delay our drinks and meal order was taken, no starters wanted just 2 straight forward pizzas.At 7pm we still had not had our food. I queried and they checked, sorry for the delay your order will be with you in 2 minutes ‘we’re very busy ‘.In the meantime 2 tables over a couple that came in after we had got our drinks so 6.30 ish got their 2 pizzas . Finally at 7.10, an hour after going into the restaurant we got our pizzas. When I complained the manager who brought our pizzas over agreed it was not good enough, did I want another drink. I barely had time to eat my pizza let alone drink another drink, so no, thank you, I did not want another drink! Clearly extremely busy and very understaffed. Not a good experience. And to add insult when the 2 Padang pizzas arrived they were nothing special. I have visited here many times before but during quieter times during the day and have never had these problems.I won’t be going at this time again as it was a disaster.

What's happened to Pizza Express? We've been many times over the years and have loved the delicious pizzas and creamy coleslaw. On this visit we ordered two thin based pizzas which were not cooked on the base and just a thin dough. We also ordered a coleslaw which was just grated red cabbage and carrot with very little flavouring. One beer and one small wine and £59 lighter! I must say the service was quick and the staff were polite. I know restaurants are struggling but so are the customers and to eat out should be a treat. Sad to say this was far from it.

We love having pizza express pizza. But this has to be the biggest disappointment I've had. Tried The King that had all my favourite toppings. But received it not as advertised. Extremely lackluster as you can see in my pictures as to what i was expecting. ( This was an uber delivery order. )

Food was ok the first waitress was quite rude even rolled her eyes at us but the second waitress was friendly and welcoming

Visited here during a special day out for my elderly parents, the restaurant was half empty. I went in first to get a suitable table as my Dad is disabled, I asked the waitress if we could sit at a table near the lift entrance...

Really good place to go to if you want to ensure safety when eating out as a coeliac (and I imagine other allergens as well). Food cooked in separate section and clear staff training on allergen awareness. However the gf pizza bases are pretty awful....

Lovely light Pizza and a glass of red, overlooking St Peter Mancroft before the Ballet. Great speedy service as we were on a tight timescale.

We ate here on a Sunday lunch time whilst in Norwich visiting my son at University here . Location is great in the Forum all tables have a great view and quite a large restaurant on first floor of the forum . We had booked...

Had a family dinner this evening and we all thoroughly enjoyed the meal. We arrived early and while happy to wait, we were found a table with no drama. Service was excellent, our waitress was lovely..really efficient and friendly. Without any prompting she realised it...

Came here with my 9 year old as a rare treat. Portion sizes have dropped significantly since we last visited. The dough balls and vegetables on my sons starters were tiny. He had spaghetti bolognese which he normally loves but said he didn’t like it....

I came in for a meal last night with work colleagues, there were around 35 of us in total. We pre-ordered our main meals om the morning and ordered starters and drinks on arrival. The servers (sorry, didn't catch their names) were really pleasant, smiley...

Half way through our starter, the waitress bought out our pizzas and apologised for bringing them too early. She offered to take them back and bring them back once we finished our starter, which she did. However, when the pizzas re-emerged, they were dried out....

Our pizzas were delivered to the table before we had finished our starters . The waitress offered to take them back and we said won’t they then be cold. She said no, they would keep them warm. We asked if they would then dry out...

It's not an independent restaurant but when you want a good pizza quickly and with little fuss, it does the job. After discovering the app and getting free garlic balls it has got even better.

We visited Norwich Pizza Express last night with friends. There were 8 of us, 4 adults and 4 children. As you can imagine it was all a bit chaotic and frenzied, but the waitress was lovely and patient. When the food came (starters and mains)...

Visited for lunch whilst on a day trip. We were shown to our table with a great view of St Peter Mancroft Church. We both ordered margarita pizza with a side order of salad. The pizza was well cooked and tasty. We were served quickly...

The pizza was excellent as always, great service and a brilliant view over Norwich. Located near the centre of Norwich.

I had pepperoni pizza here which was very delicious. You were also sat upstairs with a glass wall in front of you so you had a great view of Norwich in front of you whilst you eat.

Pizza was lovely, service was great. They forgot to make my husbands pizza (we were a big group) but they apologised, quickly made him one and took it off the bill.. I love that they owned up to a mistake and rectified it with no...

I took my daughter here for a pre theatre dinner. Usually we use the Pizza Express in St Benedicts, but as this is closer to the theatre I decided to use this one. What a mistake. The table was dirty as were the water glasses....

I tend to only visit Pizza Express when there’s an offer. I find with The Forum site to be generally be quite flat and at times lifeless with atmosphere. If you are seated by the windows and able to look out onto the square/marketplace or...

Although the restaurant was not busy, we waited ages to be served. In the end I had to ask to make an order and the member of staff said they would get a waiter to take our order. The waitress never came! I had to...

Terrible service (despite waiter trying her best) and very average food. I haven’t been to PE for years but what on earth are they doing? It took an hour and a quarter to receive one starter out of four and four pizzas out of five....

This was our second visit to the forum. First visit we were served by Toby who gave good and attentive service. I had a leggera and partner a pizza both were fine on this visit and certainly a big improvement on the St Benedicts offerings....

We arrived and asked for a table for 2, to which we were seated on a table for 4 at the entrance right next to ‘please queue here to be seated’ sign on the bridge, which was freezing! Myself and my 8 year old were...

We arrived and were sat down with menus, 15 /20 mins later on got up to ask one of the waiting staff if we could order drinks. There was definitely enough staff for the not many people there . I wish we had left then...

Firstly have to commend the staff who I rate as excellent smiling faces and sorted out problem the chef where do I begin was it the phone he was on all the time inconvenienced by his customers or the raw slop he produced the garlic...

Good food and service up until 9.15pm. It was then made blatantly clear that they were coming to the end of the night and wanted to close. We weren’t asked if we wanted pudding - we had to request it and were made to feel...

Booked this because it's a lovely location in Norwich and looks over the Christmas lights. Unfortunately the meal was awful, bad service, my daughters food was inedible. My husbands food came out 10 mins before mine and my daughters. Ended up asking for some money...

My husband and I visited yesterday for lunch and to use up Tesco voucher. Service was very slow, waitress seemed vague and disinterested. Both pizzas were burnt, had problems cutting mine and chicken was dry. Had to ask for cutlery. Horrible meal and so glad...

In Norwich for a pre theatre meal and we thought allowing 2 hours would be plenty of time as we have before. Restaurant was half full when we arrived at 5.45pm, seated promptly. However all downhill from there. We ordered dough balls to start and...

Lovely views of the city market place whilst having lunch. Friendly staff and as always good food too.

My wife, who is disabled, sister in law and myself visited Pizza Express for a meal before going to the theatre. Despite arriving an hour and a half before the show, we still had to leave without our meal because of the time. Firstly after...

Very good service, staff were efficient, helpful and food was served very quickly. Quite expensive here due to others I have been to, food itself was tasty and seating was decent. Had a pizza, it was very nice and tasty. Good visit.

Pretty poor service, was seated and waited over 30 mins for someone to take our order, despite other guests coming in after us to be served promptly. One staff member was more interested in her nails and piercings than serving us. Overheard another member staff telling another member of staff that someone was really F**king annoying. We were seated near the staff service station and all staff could quite easily see we were waiting to be served. When we eventually were served our meals, one of our pizzas had 3 straight auburn hairs laying on top (we suspect the lady managers at the time). They didn’t charge us for the pizza and we did receive a boxed replacement. The overall time we were there was almost 2 hours and the place wasn’t that busy! it’s a shame as it’s been a firm favourite of ours when in the city for many years but I really noticed a decline today

He visitado en muchas ocasiones, la mayoría de los cuales han sido bien. Sin embargo tenía el almuerzo en Pizza Express hoy y estaba muy decepcionado. Pizzas eran lo que esperarías - promedio pero perfectamente aceptable para algo rápido. Sin embargo, uno de nuestro grupo tenía un con berenjenas al Forno, que era positivamente chocante. Los calabacines eran quemados y comestible. La camarera se disculpó y organizó un servicio de sustitución. El segundo esfuerzo fue menos incineran pero en vez de una enorme piscina de aceite flotando en la bechamel, realmente desagradable y para comer.

The food is slightly over-priced but the food was lovely. Worth a visit. Service is not the fastest though. Still, a good restaurant.

We recently went to the cinema and decided to have dinner after at Pizza Express, I am not a huge Pizza fan, however good Italian Restaurants and Pizza Express are the exception, my wife & I shared 2 of the spicier options, the kids had the kids meals, which are very good value, plus for starters we had the dough balls in parmesan cheese, fantastic food, service was very attentive and really enjoyed the evening.

Pizza Express do seem to move with the times and develop new and interesting flavours each time I/we visit. Romana Mare Rossa is their latest and their most expensive at £13.20 however, the fresh fish and interesting combination proved tasty and good value for money. Once again however my old complaint, service! Why is it that we are ceasing to be individual customers and more like cows being guided with care to our milking station and then put through a process not a dining experience? I know its only Pizza Express, but should that really matter? Still I/we will continue to go as the food is good and consistent, maybe that’s why the catering industry is well, just not trying when it comes to customer service.

Before visiting the Theatre we ate at Pizza Express in The Forum in Norwich. What a great location. We had a table for 11. After waiting 10 minutes for a waitress to take a drinks order, she failed to ask half the table for their choices. The service overall was slow but the waitress was pleasant. We ordered a mixture of pasta and pizza. All of which took a very long while to arrive, once they did arrive the food was poor. The Lasagne was cooked to within an inch of its life (not sure if it was microwaved) the pizzas were dry and over cooked. We talked to friends who had been to this restaurant before and they said they had always had a good experience. We must have had a bad night.

We went as a family group of 9, including 4 young children. It was a very busy Saturday lunchtime. This is no excuse however for the terribly slow service. Our little ones were very good, but waiting 45 minutes to get their dough balls seemed excessive. Lots of restaurants are able to prioritise little kids better and get some snacks out to them. Nice food as ever but wouldn't not take the kids again as there are lots of better options out there. We did get generous money off our bill which am grateful for. But Grandma who paid would have much rather we had a nice family meal. Disappointing!

I can't fault pizza express, I come here all the time and every time I have the best pizzas ever!! I enjoy this restaurant as well as the one on St Benedicts. Both have different atmospheres but always deliver on service and quality of food. The staff are always friendly and helpful

We were visiting family in Norwich and as we have been to this venue before we decided to visit on Sunday at 4. Not busy at all and getting a table was easy-given choice. However the staff were very un-attentive even though the place was well staffed and there were not that many customers. Staff gave the impression that it was an effort to serve us and although the food was good, the service did leave a lot to be desired.

we popped into pizza express after the theatre for a bite to eat , we found it ok for what it is but we could have had a proper meal at a pub for less money, its great for the kids but not for dinner, we would go again if we needed to eat on the spur of the moment but wouldn't book it up.

Brilliant location: Seeing the BBC in action on the adjoining floor; the coming and going to the library and the circulating of folk in the main area. Much to see and it all makes a vibrant early evening. The external lighting of the St. Peter Mancroft church made a fab backdrop too. On our visit the waitress was very friendly, the food as good as any Pizza Express, and fellow eaters all enjoying themselves too. A good place to eat without doubt.

I've always been a fan or pizza express and go regary but have never wrote a review but this trip was great! It was a very busy Friday night and we hadn't booked but chanced that they would have a table and they did. As it was the two of us it didn't seem to be much of a bother. The food as always was amazing, my favourite pizza is the leggera range! Such a great idea it you want to save room for a dessert!I had the chocolate brownie Sunday which is my favourite dessert ever! I love it!The only negative thing is that service was slow and I didn't feel that I got the service I would have got if it wasn't busy but I appreciated that it was busy and I hadn't booked. You will see me again soon!

This pizza express is set in a lovely location, set on one floor of the Norwich forum, with glass all around the restaurant looking out onto the cathedral and other parts of Norwich. Quick and friendly service and nice atmosphere although we did feel slightly cold when sitting at our table, we were sitting right next to the glass and it did feel like there was a slight draft. Overall really lovely though :)

Whenever my wife suggests a spot of late night shopping in Norwich, I jump at the chance because it means another trip to my favourite pizza restaurant. Pizza Express in the Forum, Norwich also happens to be my favourite in the chain and I have visited many in my time from the Lake District to Cambridge and Nottingham.What I enjoy is the view across Norwich at night and the way the lovely waitresses make a fuss of my wife and myself. On top of this I get to eat my favourite Pollo ad Astra pizza after first indulging in the delicious dough balls with garlic butter....Absolutely superb!I know that it is silly but at the age of sixty seven, I love being treated as though I'm special and it doesn't matter who takes our order, these girls all manage to do it. Whilst I get such good service, I'll continue to return for more. I think that on that basis, I'll be returning again and again.

We were there for lunch today a group of 30! When we arrived the tables were set up nicely and invitingly. The waiters and waitresses were all polite, friendly and professional. The waiter that took my order was amazing he noted all my allergies checked with the kitchen. When the dish arrived I was told it was done to suit me.Considering the size of the party the wait for food was really quick (well done chef). It gave us all a chance to have a drink and catch up.Plates were cleared once we had finished and the dessert menus were un obtrusively placed on the table.As it was a big party the settling of the bill was easy for us (not so sure the staff) as we all received an individual bill. That was the best way I have seen for a big party it saved lots of head scratching at the end of an enjoyable meal.

Great food great service wonderful atmosphere early evening particularly good. Decor ok. Toilets need attention. Local area great to wonder. Well done.

We eat here quite a bit and excluding the loos, it is really good. A large portion of the restaurant is situated on a 'bridge' across the front of the Forum building, it's light and bright and affords a fantastic view of St Peter Mancroft Church. The Pizzas are very good - standard fare for the Pizza Express franchise, but good never-the-less. The service friendly and accommodating, I've eaten during my lunch hour and they made sure we were able to eat within the hour. As the title outlines, the loos were a let down. I have found them blocked before and put it down to customer behaviour rather than an issue at Pizza Express itself. On our visit this time a sink was out of action and a piece of paper put across it to apologise. Unfortunately it had got slightly wet, torn and people had started to use it as a rubbish bin. My parents always used to say that you could tell a lot about an eating establishment from the state of the loos and I have to say that I didn't like what this was telling me! I do have a photo to upload - but the app won't let me tonight; I'll try again when it's published.

Essa unidade segue o padrão das outras unidades da Pizza Express, mesmos pratos e preços. Há opções de pizzas e massas.

Our latest visit to Pizza Express in the modern and impressive Forum building in the centre of Norwich was for a cheapo midweek lunch. Thin crust pizza went down a treat but £6 for a large bottle of Peroni I thought was a bit steep. The waitress was friendly and the view of St Peter Mancroft was superb. Incidentally, St Peter Mancroft is not a cathedral as some reviewers suggest; it's a church. Norwich has two cathedrals - RC and C of E - but they're elsewhere.

The Pizza Express Norwich is upstairs in the Forum, tables are spread in two lines across the front with a panoramic glass window giving all tables a view across the city and particularly of the fine church of St. Peter Mancroft (slightly obscured by a coach parked for advertising purposes!). To the side is a view of BBC East offices.Food is well up to the Pizza Express standard, i.e slightly better than the average chain Italian restaurant.We had the risotto fresco, which came piping hot, served by a pleasant waitress from northern Europe, followed by a nice chocolate brownie & decent coffee.A pleasant, not too expensive, lunch experience and we may go again if we ever return to Norwich.

I love the thin crust pizza at Pizza Express and to eat it while looking out through the huge glass panels at a beautiful cathedral is quite an experience.

The location is great being in the forum with s good view over the city. Staff were friendly which is an improvement on our previous visit. The food is average, better than Pizza Hut but not great, the pizza base was thin but still heavy and the toppings were ok. Pizzas range from £9 to £15 roughly.

The Forum is a large modern glass building. The seating for the restaurant is elevated and overlooks the internal Forum and the outside Plaza. Greatplace to chat and people watch. The food is Pizza! Pizza Express always do a pretty good pizza, which by todays standards is pretty reasonably priced.

For a Friday in the school holidays, it was packed. As always, go on a busy day and staff are rushed off their feet. We had to return our lasagne as it was overdone. Didn't receive any complimentary offer nor compensation, but I had to eat my meal lest it went cold alone till the lasagne appeared!

We ate here in a large group on a Saturday evening. The restaurant is to be found inside the Norwich Forum; our tables were situated on a balcony overlooking the forum on one side, and St Peter Mancroft church on the other. Being a Saturday evening, the forum itself was largely closed, with the lights in all other areas being turned off whilst we were eating!The food was to the usual high standard of Pizza Express restaurants, and was much enjoyed. Service was excellent; product knowledge was good, and we were served with good grace.I would have no hesitation in returning if in Norwich again.

As the venue for my first date with my current boyfriend I suppose my opinion of this restaurant is rather biased! I have visited this restaurant with my boyfriend over 15 times in the past 9 months since our first date and the food is superb every time. The 40% student discount on Mondays and Tuesdays is incredible value for money. The tables against the window give a lovely romantic view, accompanied nicely by the candles on the tables. The drinks are always perfectly chilled, the pizzas excellent quality and the desserts to die for. The service is fast and friendly and even the chefs will hold good conversation. Utterly perfect.

i went with my husband and our 3 kids for a birthday treat fro my son. I booked a table online in advance. We all had adult pizzas apart from my little girl who had a kids meal. This was good value as she had dough balls, cucumber and cherry toms, pizza, icecream and a babychino. I ordered the dough balls and the polento chips for sides to share. There was about 6 chips and the same amount of dough balls and these were nearly £4 each. Very small portions. We all enjoyed our pizzas and even though we were told there would be a 40 min wait it wasn't that long. We only had a jug of water because drinks were expensive. The food was good but portions weren't great and it was expensive for what it was. I don't think I would go unless i had vouchers to pay. Waitress was very pleasant and friendly.

Had a family meal for four here last Friday afternoon. The place was very quiet and so we were seated immediately (by the window overlooking the cathedral which was lovely). The service was very friendly and there was a kids menu as well as the usual menu which had plenty of variety. The food was delicious and the Sicilian lemonade was really refreshing. Just what we needed after a long hot day in town! We'll definitely visit here next time we're in Norwich...

I ate at Pizza express after several hours shopping for lunch. We were seated within seconds of arriving at the restaurant. After being seated we were served within minutes by a very friendly waitress who politely too our drink and food order. Our drinks and food arrived very quickly despite being fairly busy for lunch time. The food was of a very good quality. I eat here on a regular basis and have never had a bad meal. The salads they serve are really tasty when compared to similar restaurants and are, without doubt, my favourite food on the menu. A final point, as I am signed up to Pizza Express I am sent a voucher each year for my birthday which entitles me to a free bottle of prosseco which I thoroughly enjoyed. It was of a reasonably good quality as well. I would recommend this deal to everyone!

Ate here last night. "the bridge" is a really nice place to eat, above the floor of the forum and you can look out across to the church.The food was fairly good quality, service was ok, the desserts came out half melted though.The 2 courses for £10 was used which offers excellent value for money.

We visited Pizza Express after a long day shopping, agreed the food itself cannot be faulted yet the way it is dealt with is appalling. The managerial staff were very rude and we witnessed them bumbling around the inner restaurant looking miserable yet laid back, whereas the busy waitresses and waiters were rushing around as fast as the eye could see. I witnessed the chefs and managers handling salad, doughballs and even pizzas with their bare hands, I doubt they cleaned their hands after one manager presumably went out for a cigarette judging by the smell!The front of house staff seemed very busy and were buzzing around like little flies! The new refurb is nice, however at the end of the day you can't polish a turd. I doubt I will be returning to THIS Pizza Express, and will encourage my friends and colleagues to visit the St Benedicts restaurant, with much more friendly staff and an overall happier vibe.

I had a lovely evening meal here with friends recently. The menu has changed since my last visit so it needed a thorough read before I could decide what to order. I started with dough balls (of course), followed by pomodoro pesto pizza with extra tuna, which was a delicious combination. I had banoffee pie for dessert which was good, but I still miss the coffee copa gelato . Service was excellent as usual and value was good, especially with the added help of some Clubcard Boost vouchers from Tesco.

My boyfriend decided to take me for my birthday as I'd always said I wanted to give it a try - it was one of the best pizzas I've ever had, I was so impressed!! The service was also good but I guess part of that is cause we went at a quiet time and they were clearly over staffed.

After booking in advance a really fantastic restaurant in Norwich I cancelled as my son didn't want to go out for Father's Day, he wanted to spend the day at home.After going out for the day into the city to sort out a few things we were at Chapelfield Park and we all decided to go out for a Pizza. There were 4 adults, 2x 6 year olds and a 2 year old. We arrived at approx 5.30pm to a busy restaurant, great view & great atmosphere.The waitress was very nice and courteous, not like the lady manager. The young waitress took our drinks order and then brought them over which was fine. She then took our order which again we thought was fine. For adults they were doing an offer for Father's Day, 3 courses off a set menu for £13.99, bargain! We were all quite ravenous and were excited waiting for our Garlic Dough balls to arrive. The waitress brought over 2 starters of dough balls for the children and then we waited and waited and waited a bit more whilst she was off serving other customers their food, the lady manager then brought over the adults dough balls and 1 of my son's was waiting which he was starving so we couldn't sit eating in from of him so my husband gave his to him to eat and after a few minutes of still nothing he went into the main restaurant (We sat over by the lift) and asked where our son's starter was. Eventually we got it but we all thought it was bad.Anyway, we very much enjoyed our starters even though we all ate separately! Without our starters being cleared away a different waiter then brought over 2 adults mains courses, I asked if he could clear our table, he took 3 plates away (there were 7), again we waited and waited for the others to arrive, which they then brought over 2 more adults mains so my husband got up again and spoke to the general manager and told him it wasn't good enough, by this stage our food was cold, you can't sit and eat in front of your children, we had spicy pizza's so it wasn't as if they would eat them but they are a bit young to understand! Again after moaning 2 children's main courses arrived, 1 was missing. Turns out the waitress didn't think the 2 year old was eating?!?! Bearing in mind it was pasta in garlic but term it shouldn't take too long to cook, we actually lost track of how long it was before the food came out but anyway she was sharing some of the pasta with the boys. When it did come out it actually tasted burnt so she didn't want to eat it and quite rightly so.We were apologised to. It had become extremely quiet in the restaurant as most people had left.We then thought the 2 choices on the dessert were chocolate fudge cake or ice cream, we all wanted the fudge cake. Surprisingly, they had run out so the manager said we could have anything off the main menu which was nice but if your offering a set menu surely you get enough food in to cover it!After yet again more ridiculous waiting we got in dribs and drabs 6 desserts, 4 adults and 2 children. They forgot that we had 3 kids, clearly! then the 3rd ice cream came out and had a cone on it so that causes the kids to ask why they didn't get a cone too.My husband took our son to the toilet and the manger handed him the bill en route, even though we hadn't asked for it. Think they had had enough of us by then!! He told him that after all the mistakes they had taken all the food off the bill and we only had to pay for drinks. Don't get me wrong it was a lovely gesture but we wanted to pay for the food, we went out for a family meal.Serously Pizza Express, if I was a mystery shopper, you would have been in trouble! Your team needs serious training. We were never asked for any other drinks. The find quality was good but by the time we ate it was cold. Sorting the attitude of the lady manger needs to be addressed, we all thought how rude she was!We will return at some point but certainly not soon!!!!!! Very disappointed!!!!!!!!

I was visiting friends & we popped into pizza express due to a voucher we had. The waitress couldn't be anymore helpful! The food was beautiful & was help down with a tasty bottle of wine. 3 courses & wine for 2 £44.00 what a bargain!!!The staff didn't try and hurry us out as soon as we had eaten. Would defiantly be visiting again

Great location, first floor up, glass fronted restaurant at The Forum. Our service was good and the two pizzas ordered were OK but nothing special. Whatever you do don't order the Legarra Superfood Salad - I've just visited the Pizza Express website to check what should have been in it - mixed leaves, cucumber, avocado, fresh basil, beetroot, light mozzarella, pinenuts, lentils, balsamic dressing- sounds quite yummy. However, the large plate was covered with spinach and leaves with no different colours or textures and I had to search for the other ingredients - mozzarella was tasteless, beetroot was tasteless (homegrown beetroot cooked is sweet and delicious), no avocado, no basil, tasteless and undercooked lentils, 4 thick slices of cucumber, small amount of butternut squash that left a curious aftertaste. I ordered chicken at a supplement of £1.50 but that was tasteless too. It was not an appropriate occasion to complain but when the waitress took our plates away - and mine was still completely covered with the unappetising salad leaves it should have alerted her to the fact that something was wrong. There were lots of families eating there and it is a child friendly venue but I wouldn't recommend it.

Lovely handmade pizza, good customer service and in a great central location with disabled access. Nice place to go with freinds after a hard day's shopping. Car park in the forum makes it a two minuite walk to the restaraut. It's very busy so I would advise booking in advance.

Super tomato salad starter. Very good attentive service. The main course superfood salad I had was a bit bland. The coffee & mini dessert (sorbet ) was very good - just the right amount for a dessert. Good place for people watching!

Excellent meal for the family. P E do a great kids meal for £6.50 and we had a birthday voucher for a free bottle of processco. The waitress was great with kids and the food excellent.

We went to the Pizza Express and I ate a pizza 4 formaggi that was amazing, the other people ate other kind of pizzas that was very good too. The restaurant views are really good in front of St. Peter Church and the space of the restaurant is big and good too. The only problem was that we had to wait too long for our food, it was just a oversight of the restaurant's staff. All the other things was very good, so I recomend it.

I went with my sister and 2 friends. You have amazing views that overlooks the church and you can see the castle. The service was good. My sons pasta didn't have much flavour to it (I tried it too) and my pizza was very salty (four seasons) so I didn't finish it. My friends calzone looked amazing though and he said it was! Maybe it was just our poor choice of food, or they didn't quite add flavour (or too much salt!) we had a good time though!

Over the years, I have been to several Pizza Express restaurants across the country and you generally know what to expect from them – decent pizzas at a good price (provided that you have one of their many vouchers). I have not been to the Forum restaurant before so this was a new experience in that respect. I enjoyed the view and the location – although I am sure it must be much better in the summer when it doesn’t get dark quite so early. I tried a new pizza on the menu, Caprina Rossa, with beetroot and goat cheese – simply because I love that combination. I wasn’t wrong when it came to flavours – it was tasty, however I had two problems with it: first, their Romana base was way too thin and crispy which made it difficult to cut and difficult to eat at the same time, second the pizza came out lukewarm and it became cold pretty fast. They weren’t particularly busy as it was still early when we went and although I appreciated the promptitude of their service, I wouldn’t have minded waiting a little longer for a warmer pizza.