Dellacasa in Norwich

Food never arrived. Restaurant wouldn't answer the phone. Still waiting to hear back from the company 2 days later.

The food was exceptional. It arrived piping hot . Delicious.

Driver claimed he called me 10 times, when I said in the notes I don’t get service here. I understand they have other orders to get to but I was spoken quite harshly to over the phone. And then the driver shouted at me from the car. I want a refund

My favourite takeaway. Best chicken kebab I’ve ever had. Chicken wrap is even better. Garlic mayo best I’ve tried. My go to takeaway I absolutely love it.

All have food delivered never late always extremely hot! Perfect chicken and chips always cooked perfectly, Donor kebabs never had any issues and I would say one of the best takeaways in Norwich

If I ask for it early there's a reason. if you offer delivery past 11pm why deliver it so early? Also, you missed out the salad.

No salad on either kebab. Only 1 chilli sauce delivered. Was cold. Really disappointed with the food tonight as usually a really lovely kebab.

Food poisoning from the chicken kebab, was throwing it back up 4 hours later

Chicken kebab was huge!! Great hot chilli sauce!! 🌶️

pizza was cold by the time we got it

absolutely brilliant service. great quality food and value for money. lovely company, highly recommend

Huge portions, very good food quality, nice garlic mayo. Was a little late but still hot and tasty.

best kebab in norwich! always cooked to perfection and exactly what we ask for! quick delivery. Thanks especially to Kaim😊

Halal and delicious food. Many thanks to Mr. Murad for the good management of the restaurant and good dealing with customers.

Tiny portions for price. Gave kebab with pita bread and no salad ( salad was requested)

Ordered regular best kebab you can get!!

Amazing and fresh food. Always nice go order from Dellacasa.

The pizzas are great and delivery is always super fast .always friendly too . highly recommend the Donner meat is always good too

Really unhappy, £40 quid spent on food before a long shift tonight and it turns up stiff and cold! Called and was told it’s because they’re busy! I’d rather have hot food late than cold food still late!! Was advised to heat it up myself, yep! That’s what I want to do just before work! Probably won’t return

I really do rate the food and service here but there prices are now ridiculously expensive!

So greasy that the outer paper was soaked. The kebab inedible… the pitta so greasy we did not even want to touch it. Salad came in a separate pot, like an afterthought and chips were wet, cold and also inedible. So disappointing after over an hour wait and without the 20% discount that was offered and then not applied. £30 for food that went straight in the bin 😭

Honestly my favourite for a chicken kebab ! I used to use a different one as my regular this is now my regular! Happy Friday !! Quick and friendly !

Their chicken kebab is one of the best I've ever had. Happen to stumble across this kebab restaurant on the way home one night and hasn't disappoint yet. Surprised to see the low rating

Food Looked Good, Nice and Hot. Delivery Driver was early, nice and polite too, Can't Fault anything.

very poor service and very late

Always top quality food fast service and value for money .Donner meat is really good unlike oyes which is

Ordered in store, food was hot and delicious,as well as good food portions. Will definitely be patronising again.

Always great our go to for pizza

Seals the chips in 3 layers of paper until the vapour makes the chips soggy af and inedible. People who run the shop don't know how to pack something as basic as chips. Pathetic!!!

regular chicken kebab was really too small:(

Order was 20 minutes early which was good. But they delivered a wrong pizza and wasn’t the nicest! Lack of flavour, the chicken wings were so greasy! wouldn’t recommend!

Fries are so salty they are inedible.

Absolutely spot on lovely food very friendly staff

As ever, fantastic food and very good quality.

"I recently visited KebabShop, and my experience was truly fantastic. The ambiance was excellent, and the service was extremely friendly. The food was delicious, especially the kebab, which was fresh and perfectly grilled.⭐️⭐️⭐️⭐️⭐️🌟 Thank you all.

Best pizza and kebab in Norwich

Lovely pizza delivered before the estimated JustEat time. Happy bunny

full of bone and kebab was tough and like rubber. burger was full of bone bits. left with tummy ache. they seem to have gone down hill.

First time ordering from here for a while and the food was alright. Some if it was a bit cold but the pizza was absolutely amazing. Kebabs coulda been better, the separation of the salad to meat isn’t how i would choose it but its ok, all in all i would recommend.

DRIVER COULD NOT FIND OUR ADDRESS

very quick delivery and very polite driver

Huge portions, and a ton of freebies!! Thanks guys!!

I messed up, wrong address in cool style and grace, gentleman revised my foods journey got it to me, gentlemen and schollor that’s there best hot wings in Norwich

Always good food and delivered earlier than expected.

delicious, hot food as per usual. Our go to kebab shop.

very nice food and very polite delivery driver

Probably the worst takeaway I’ve ever had. Pizza had no taste and was wet. The same for my partners. Chicken wings were also soggy some how and had a bit of taste but not much. The salad was old and tasted out of date. Would not order here ever again!

I had a shish lamb kebab , cooked perfectly. Salad comes separately in a container and it was really fresh . Definitely order from here agsin. really enjoyed it

Delicious food and delivered still hot.

Food never turned up, restaurant was very rude and unapologetic about it. Its obvious the driver couldn't be bothered to cook tonight so he took our order for himself cause we were supposedly his last drop of the shift.....

Really excellent kebab. Special chicken kebab with onions mushrooms n green peppers. Salad in separate container (nice touch 👍) salad cold,kebab hot! As it should be. Chicken tasty and loads of it. It was massive. Arrived on time, friendly delivery. Will definitely be a repeat customer.

Delicious food, polite driver - and earlier than expected!

Delicious food and outstanding service.

I have found my new favorite kebab shop. Both chicken and lamb shish was super tender, and not dry on the slightest. If you're looking at the reviews to decide whether to order from here or not... GO FOR IT. You won't be disappointed. and you may have also found your new favorite kebab shop. xx

First time ordering from this takeaway and I’ll definitely be coming back. The chips were hot and tasty and I love that they delivered the salad in a separate box so it didn’t make the kebabs soggy. We ordered two chicken kebabs and the chicken was absolutely delicious. Great food delivered quickly.

Perfect kebab, tasty and more sone. I would recommend to anyone……second time I’ve eaten from here this week!!!

Great kebab, love how the salad is separate to allow a more generous portion of meat in the kebab 👍🏼

Perfectly cooked, hot, tasty……best kebab in Norwich

Great service and fantastic food very happy with order even arrived early

Amazing food and service. 10/10.

Always get great service and even better food tastes great and hits the spot

The delivery driver was incredibly rude, and abusive tot he staff working at the bar below our flat. We don't have good reception here, and he claimed he continuiously called us which I believe to be false, and kept making rude and accustory marks once I

The Kebabs from this place were very high quality compared to my usual orders. I think I will be using this place more often in the future and very curious to try their other options!

Placed an order with Garlic mayo and chips, Only for them to Place all of them together, So disgusting...

Always good quality always hot!! Best chilli sauce about

Chilli sauce was insanely hot 🥵 Really nice to have a decent chilli sauce! Really great food! 5*

There is no place to eat inside the restaurant

Not happy with the food taste burger was very chewy and had some bad bits in it and the chips weren’t nice either disappointed

Fantastic service, lovely meal & everything was lovely & hot 👌

Late delivery they need to work on that. Food wise i had to reheat the pizza

Lovely food, piping hot and plenty of it. Being early was a nice bonus too.

Hi, I ordered today. I was very disappointed. I love your food and am a regular. I ordered a chicken wrap from your own website . When placing my order, it gave me an option to have Sauces separate, which I selected as it was for my boys, and I didn't want it to be too spicy . And that's what I received. All sauces were drenched in the wrap . It was so spicy that I couldn't even eat it . 😩 the gentleman I spoke to earlier just made excuses .

Disgusting service. Food never arrived, still shows as out for delivery after over 2hrs. Called to resolve the issue but told the order had been delivered and that it's my problem now, that I should go knocking on neighbours doors to find it. We live in a small village with only a handful of houses. Even gave exact directions in the notes section for how to find us. Guy on the phone incredibly rude, dismissive, arrogant and unprofessional. Now going through JustEat to get my money back. Avoid at all costs.

Food was lovely an piping hot. fresh salad nothing to complain about. Highly recommend kebab shop

Food never turned up after speaking with the restaurant they said it's nothing to do with them as they sent the food.... Don't bother trying to order with them

Doner meat was tough and chips were chewy

Had some amazing fried chicken with some tasty French fries. Tbh i liked it a lot and will be back soon 🤤🤤🤤.

Chicken burgers are great thick chicken not borning thinn pieces

Food was late, Luke warm and soggy. They also sent 2 pieces of chicken and not 5.

Have only started using recently and, having had at least 6 delivered orders from them, I cannot fault them thus far. Competitively priced, friendly and efficient on the phone, delivered promptly and the food is always piping hot. If you've not usedo before, I would definitely recommend.

Great chicken kebab, chips and wings

Driver said couldn’t find my flat witch is on a main road

Lovely and hot, back to their best.

Amazing as always, and friendly too!

Discussed with it. Don't go there. I looked up 5 star ratings for a kebab and when it arrived, I wouldn't even give it a 1 star. Up as 5 star on just eat. No way

Only just started ordering, we have had 3 orders recently, the food is amazing, always very hot, tasty & on time too! Very impressed! Many thanks 🙂🙂🙂

Perfect thank you will order again

*AVOID ORDERING HERE NOT VALUE FOR MONEY* Always tight on the cucumber, usually get half a slice but tonight got none at all! Also asked for cheese in burger and it wasn't added. Garlic bread with cheese had such little cheese on it it was more of a cheese crisp on top than pizza 😂 Tasted like cardboard. It was so stale. And the special chicken kebab is meant to have grilled mushrooms and peppers in...be lucky to get even one mushroom - so tight, its ridiculous, And the chicken still pink in places. 🤢 Cheesy Chips arnt much better. Seem Refried. Overcooked and lacking in cheese. Pot of sauce clearly watered down. Too many cut back measures ruined the food and I will be going elsewhere now. Enough is Enough. Carry on like this and you will just keep loosing customers. Also need to treat customers better. Customer service is non existent. If I could give zero star I would.

Portions are big, food cooked very nice and probably the best chips i had for quite long time

Good meal during living cost crisis

Favourite pizza and kebab in Norwich at the moment

Very good if you come in store. Food is cheap and tasty, huge amounts of meat in kebabs! As I live nearby so every time the food I got is hot and fast, around 10mins waiting there.I saw some bad reviews for delivery, try to not expect how hot can it be if you decide to order it online. With this price I can’t find anything to blame.

i dont like the way they handles the food. They literally touced food with their bear hand no gloves. There was a delivery man standing inside the kitchen waiting for their delivery. The person who handled my food, he kep 2 kebab bread on the top of salad box. This delivery guy who was touching with his hands everywhere, he took this bread with his bear disgustung hands and toasted it. The guy who handled my food, he too take food without any gloves. How disgusting.

Chicken wings was pink and seemed not cooked properly, told the kitchen staff but he wasn’t tryna have it

Took an age to arrive, when it did finally get here it was stone cold and missing the salad for the kebab

Less than a star….my order got cancelled with rude remarks after waiting almost 2 hrs ..i am still shocked!

I hope there will be space even if it is outside the restaurant to eat there

Very tasty food ordered many times never disappointed very quick delivery service

We use to use this take away all the time but recently the restaurant has gone so downhill. When you order deliveries most of the times they turn up cold. Phoned up to complain today, about my food because I had a guest around and I'd ordered a takeaway and by the time I got the food, it was Stone Cold. When I phoned to share my disappointment regarding the food. I paid for but in return, I was greeted bye and aggressive mannered gentleman, who was extremely rude. Im an 61 year old disabled lady. I was absolutely horrified by the way he spoke to me! I even found a hair in the food, which I have taken pictures of and will forward the matter to the food agency. I'm so so disappointed by what happened because I use-to order from there all the time but no more. 😡 The place has gone downhill big time. BE AWARE EVERYONE. VERY VERY SAD, FEEL LET-DOWN & EXTREMELY UPSET. 😔😔😔😔😔

Best kebab shop South of Norwich.