Based on 1.777 opinions finded in 3 websites
Based on 1.777 opinions finded in 3 websites
Nº 532 in 756 in Norwich
Nº 4 of 19 Pizza & Pasta in Norwich
Opinions
Adam the owner was really understanding tonight I order food from there years it amazing the lady staff is also so cheeful lovely to thank you jonathan
Jon Baker . 2024-11-03
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Thin crap chips, asked for salad when got it home, no salad, smothered in garlic sauce when I asked for just a little bit, I won't be going there again, utter rubbish very disappointed 😑
Sharon Wilson . 2024-10-26
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The kebab salad is primarily onion and cabbage with a small piece of cucumber or tomato if you are lucky. The lamb is thinly cut, the chicken basic. Good kebabs are really enjoyable but these were not worth the effort. Sad because they used to do a lot better The location is not in one of the better areas of norwich so you are unlikely to come across it when visiting. Disappointing, could not recommend
Saint J . 2024-10-04
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18 years I've been a customer, previously left a 5 Star review. But the last 2 times the chicken and shish in the £12 mixed kebab was horrendously overcooked. The chicken so hard and dry, it considering it was only on the grill for 6 minutes, it is obviously precooked and just reheated on the grill. The lamb pieces cut in half and squeezed so they are tough like leather. Chicken was hard all the way through and no colour on the outside of the meat (see picture). Wonder if it was precooked with a microwave? After 18 years a loyal customer, I won't be going back again.
Lotus Elan . 2024-09-29
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Didn't receive order but taken £30, going through bank to get it back.
Jessica Glazebrook . 2024-09-15
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Used to order from here all the time, however every time I order now they can’t be bothered to read the notes and the order always comes wrong! Get the same answer each time, add it to your notes and they will do it. Funny enough I do that every time and they can’t seem to do it despite even calling after I order and telling them on the phone. Ridiculous service.
Roxanne Gray . 2024-07-22
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Blunt food garlic bread taste like paper,kebab same,chicken dry Disappointed
Kris . 2024-07-21
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Food is awesome. Clean and tasty. The guys are happy to serve…
eehg s . 2024-07-14
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We have used canaries for years - we moved a few miles down the road at the beginning of the year and had 2 takeaways since then delivered by canaries to our new house - today they refused my order and when I rang up said they don't deliver here - you have before! Very disappointed!
Mercedes Faiers . 2024-07-05
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Purchase a kebab, totally dissatisfied presentation thown in box , salad old and dry No return for me
Kim Frost . 2024-07-02
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I chose to use Canaries after I saw them offering a free meal to someone in need on Facebook. Not only are these guys kind members of our community but their food is great too. I love their twist on a vegetarian pitta with veggies, fries and a vegan burger inside. Fab!
Suzie 2poos . 2024-07-02
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Very nice food and professional service. Thank you
irina dovgani . 2024-06-16
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Best chicken kebab I have ever eaten . Huge for the price. I would definitely use again.
Debs Crawshaw . 2024-05-16
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Canaries Special pizza is just bad margarita with a few extras
Tom Paine . 2024-03-24
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Best kebab shop around Nice grub n quick service
Dale Harris . 2024-03-21
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Found this in my doner wrap, not sure what it is but it’s definitely not food!
Shauna b Smith . 2024-03-14
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Absolutely disgusting, food came soaking in grease, box had been mutilated, and the delivery driver was damn right rude, however canaries did cooperate and give me a refund
Chelsea Augood . 2024-03-09
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Regular happy customer. Always hot, tasty and a quick delivery
Neil James . 2024-03-02
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After an issue last week canaries showed great service and rectified the problem. Very good Donner meat chips and cheese, very good chicken meat chips and cheese. Customer service was spot on with the lovely lady on the phones. Delivery driver was decent and food arrived quickly. Drinks lovely and lovely. Food lovely and hot. Perfect. Thanks canaries
Sam Rayner . 2024-02-17
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As someone who is a very regular customer it’s sad to say I’m giving a bad review. For the record most of the time the service is okay. On the 14th feb my wife ordered a takeaway for myself and her at 17:38. We sat and waited for around an hour and 10 minutes before calling. A lovely lady answered the phone and told us that for some reason we had been missed and that the order would arrive ASAP and said this would be around 10 minutes. 50 minutes and another phone call later the food finally arrived 2 hours after we ordered and was lukewarm. This particular delivery driver an older gentleman I’m sorry to say couldn’t find his way out of a paper bag. On many occasions I’ve watched him walking up and down the street for a few minutes and knocking on the wrong doors before working out where to go. This is also as you’re shouting and waving to get his attention and he is oblivious and miserable. The guy…. Due to our poor diet of probably canaries two or 3 times a week still hasn’t after a year or so worked out our address. And every time he delivers the food it’s cold or lukewarm. I’ve called up to tell them before and nothing happens. After waiting for 2 hours you would think that canaries would have perhaps thrown in a little freebie to apologise for the wait and mistake?…. No. Let’s put it this way my wife and I spent around £2000 in canaries last year minimum and this is how the value our custom? It’s perhaps time to find another takeaway.
sam rayner . 2024-02-16
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Ordered pizza, I'm literally 3mins away and my pizza was cold, not happy
Hayley Mason . 2024-01-30
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Don't order from these if your in NR8 they pick and choose if they want to deliver to you. We have used these regularly and for a good while now never had any problems with delivery. Last night I ordered and they refused delivery even though it states they deliver to NR8. The manager basically said they were a few drivers short and weren't coming this far out they were only doing it locally. So even though they deliver to Nr8 as it states on the flyer (and you still pay a charge) they refuse to. The manager on the phone was very very rude and wasn't even bothered about what it said on the flyer and when i was explaining about how we have always ordered his response was 'its saturday,im busy love' Will not be ordering from them again which is a shame because some of the food is quite nice.
Danielle Houseago . 2023-12-09
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Very tasty food and great service.
karoly mihai . 2023-10-25
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I really don’t like giving bad reviews but what we were presented with bore no resemblance to the shish kebabs we had ordered and were expecting. Kebabs I’ve had before have varied between good and very good - these were terrible. Instead of chunks of lamb we were presented with thin strips of meat, more like doner but without the flavour - just dreadful.
RodC77 . 2023-10-10
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Best takeaway by far!! Good prices, lovely food, fast delivery and great service. No complaints, highly recommend 😁
Hollie Dawson . 2023-10-04
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Great pizza canary special pizza is absolutely delicious, and the chicken wings are amazing. Very fast service. Recommend to everyone
Magyar Judit . 2023-07-21
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Disappointing, Shish kebab consisted of small thin cuts of meat which were tough to chew, not the chunky juicy cuts I desired. we won’t be returning anytime soon, shame as we are local, prices hiked up, quality going down ☹️
Em Rose . 2023-07-14
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Disappointing, Shish kebab consisted of small thin cuts of meat which were tough to chew, not the chunky juicy cuts I desired. we won’t be returning anytime soon, shame as we are local, prices hiked up, quality going down ☹️
Emma F . 2023-07-14
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Best kebab in Norwich 👌really nice food.
Jake Turner . 2023-07-04
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Absolute monster kebab, only managed to finish it because I was pretty hungry, hope you will be as well
ewann3 . 2023-06-30
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Had kebab delivered from here for the first time, must say we really enjoyed it, decent portion size and warm on arrival, would recommend
Scott Webb . 2023-04-08
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Delicious pizza & chicken meat, chip’s & garlic mayo ! Extremely polite lady who took order on phone , very polite delivery man for Canary, We’ll be using Canary kebab again for sure
Juli Butler . 2023-03-05
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Top quality pizza, sides and services, my favourite!
James T . 2023-02-16
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Absolutely vile, soggy matchstick thin fries, Tough, chewy, fatty lamb shish, Hard, overcooked, tasteless chicken, Donna meat that is cold, greasy, and full of gristle, All this can be yours for an over inflated price of £11.50. Fries charged separately. The stomach ache and nausea that follows is free if charge.
Karl Mk . 2023-02-13
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The best pizza, kebab in town. Just try it and you won’t regret! Highly Recommend
Ovidiu Zavate . 2023-02-09
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Its been years since i last ordered from here as remember being disappointed the previous time. Ordered 2 chicken kebabs both were equally dry and tasteless. Salad was mainly onion, didnt enjoy eating it, however my dog ate it all except the onion. Thanks but no thanks
sarah bunting . 2023-01-15
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Pizzas were over cooked and burnt crust. Arrived on time but barely warm Toppings were very crispy and to be fair not really much on either pizza. In fact it looked like topping for 9" pizza spread thinly across 12" bases. Really dissatisfied with tonight's food. Spent £30 but won't be ordering from the establishment in future.
Alison Lilley . 2023-01-06
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I always go here but lately I'm disappointed. The food always arrives stone cold and the drivers bags are disgusting. One that arrived today it had wasn't even zipped up. I expected to buy my family a take away costing between £20-£30 for it to be cold.
Charlene Kelly-carreira . 2022-11-10
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Great food reasonably priced friendly staff
Maxine kelly Cork . 2022-10-26
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Food was good. Sauce on the pizza was very tasty. Chips and Donner meat was decent. Guys in some friendly. Will use again
Thom smith . 2022-09-24
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Best kebabs in Norwich. Good quality, amazing team, quick delivery
Egle Mili . 2022-09-21
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The order arrived cold however after a quick phone call the woman on the phone was very polite and they remade part of the order sending out a new garlic bread with cheese which was at least 10 times better then the first attempt and we enjoyed it so thank you, will give it a try again another time and hopefully the standards will be kept up and we will enjoy the meal again
kylethomson9090 Thomson . 2022-09-04
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It hurts me giving a 2 star review as I have been a loyal customer since my prom night 16 years ago. Let's face it, the best part about canaries pizzas is the sauce, and they are so stingy with it. The last few pizzas I have ordered have had f all sauce on the base, and the last two I have specifically asked for an extra saucy base, and on inspection I would say there isn't even enough for a single serving of sauce and been given what I would describe as cheese on toast. I don't even think my request was taken seriously. Very disappointed. Will be looking to go else where from now on. Thanks.
Matthew Howells . 2022-09-01
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Wen they mess your meal up instead of putting it right they just give you excuses and refuse to put it right
Richard Rose . 2022-07-01
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Totally disgusted food arrived Stone cold and when checked wasn't even what I ordered then tried to call canaries but all I got was answer phone will be going in tomorrow to demand money back
Karl . 2022-04-05
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Amazing food, yet to have a bad experience, always punctual.
Jazmin Beaumont . 2022-03-28
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Ordered through the app at 8.15 called at 9 15 to confirm it was on the way. Was told it's definitely left. Now they're closed and we have no food. Very disappointed and going to bed hungry
Jessica Moody . 2022-03-24
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Our favourite takeaway in Norwich, highly recommend!
Chloe Jane . 2022-01-23
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Great website and ordering system. Delivery on time and lovely food! Us and our children have used them a few times over the last month. Highly recommended 💪🏼
DarenGame . 2022-01-15
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Arrived quick & hot but what an absolute disaster. Chips were a bit undercooked, burger had that much sauce in that I couldn't eat it, literally picking it up it just went everywhere. Only thing they did do is read the notes about which salad & the delivery driver was very friendly. If it wasn't for them two points I wouldn't have rated 2 stars. Utterly disappointed
Ryan Webster . 2021-12-08
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Pizzas, kebabs, and kids nugget meal, all cooked to absolute perfection and delivered hot despite the cold weather. Thanks guys. 🙂🙂🙂🙂🙂🙂🙂🙂
Teresa Ocallaghan . 2021-12-05
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Above average service and cleanliness and food is consistently good always giving away free garlic bread and bottles of pop with large orders !
martin blythe . 2021-11-20
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Friendly staff.always delicious food, collection and delivery always fresh and hot. Keep up the good work. Thanks
Simon Harper . 2021-11-10
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Owners are very friendly and approachable. The food service and hygiene is extremely well maintained which is a relief; the fact that there is an extremely broad variety of options is very convenient for a takeaway night. Best in the area.
Akasya M . 2021-10-11
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I got the food I wanted without fuss
Mick Avoidant . 2021-10-02
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Mega efficient service, food is always good quality and I have to also mention the attentive detail to well packaged food too.
Jay Warnes . 2021-09-16
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Great food just had the mixed kebab never had that before it was really nice . Have had kebabs and pizzas from here before always good food would definitely recommend
Katie Cullum . 2021-08-28
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Ordered a kebab and potions of chips. Kebab was nice and hot when delivered. Im very particular in where I order kebab from and I was happily satisfied. The chilli sauce was perfect, not watery like other chilli sauce's I've had. Very swift delivery, delivery man was friendly. Will be eating from here again when I visit Norwich again.
P S . 2021-08-11
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Bought a kebab. Asked for meat to be separated from the salad. When we arrived home we had a good laugh. The meat was literally a lot. We couldn't eat it all so we've got lunch too for today. Lamb was tasty and chicken crispy outside and tender and juicy in the middle. Good job. Staff was friendly enough. Definitely going back to try the pizza. Thank you.
Weight your weight . 2021-05-19
MORE AT TripAdvisor
Very very rude people didn't like it when I asked for my money back because they messed up my order terrible customer service
Chelsea Mccormack . 2021-03-31
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A clean and hygienic place where you can eat the best pizza and Turkish doner in norwich. Thank you Canaries guys 👍
Ne Çektik BiZ ! . 2021-01-21
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Ordered over the phone a few weeks ago as a treat. Kebabs were great quality, fresh and surprisingly healthy. Would highly recommend.
tristan gordon . 2021-01-21
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Great kebabs and a fast online service 👍
Alan Bradford . 2021-01-20
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No complaints, never had food delivered I always pick it up. When I feel like a kebab this is where I head to.
Mike Blagden . 2020-12-29
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Used this place for 20 years good food and staff
Neil Bridle . 2020-12-17
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Absolutely great food.Proper tasty and fast service.No complaints at all.In and out in mere minutes with a piping hot portion.Best kebab shop in Norwich no contest
James Lynn . 2020-12-17
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Donor kebab was nice but chicken burger wasn't cooked properly and wasn't a fillet
Ash Borgognoni . 2020-11-10
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Orderd 3 Kebabs and cheesy chips best ive ever tasted in Norwich defo will order again highly recommend
Matthew Collier . 2020-09-26
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The Canaries Special Mix Kebab is probably the best takeaway I’ve had from a kebab shop ever. It’s so massive it comes in a pizza box, it’s absolutely delicious and it’s less than a tenner from their website. Unreal.
Jack Lawry . 2020-09-23
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Tuve varios problemas con el pedido. Primero no llegó un artículo, me dijeron que otro conductor lo dejaría, pero al final eso no sucedió. La segunda comida, un shish kebab tenía un mechón de pelo largo y cuando llamé para hacerles saber, fueron muy despectivos y dijeron que no podía haber sido su cabello. Fueron groseros y no ofrecieron ni siquiera una disculpa y simplemente dijeron que iban a cerrar y que me llamarían al día siguiente. No recibí ninguna llamada. Le envié un mensaje de texto al gerente al mismo número que solía llamarme para informarme que se habían olvidado de empacar la primera comida, pero él tampoco respondió. No lo recomendaría si valora la comida higiénica que llega y el servicio decente. Esta es la primera crítica negativa que escribo, pero tal vez pueda salvar a alguien más de una noche arruinada.
Ian C . 2020-06-23
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Bad, bad, bad. Chicken was so dry I genuinely couldn't tell it apart from the bread at one point - which was also dry. Chips had zero flavour and we found a hair in the chilli 'sauce' (which was also so dry it just sat in clumps on the food). Will be going back to our old faithful on Sprowston Road from now on which is superior by far. Sorry.
Sarah Elden . 2020-06-13
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Good fresh food and helpful staff
Ruth Abbott . 2020-05-29
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These guys deserve the full 5 stars. Ordered from here many times. I live quite close and usually order the same thing (Doner Meat with Cheesy chips and bottle of coke). Usually a once every few weeks treat. And every time they have delivered to me literally in 5minutes it's great! Without fail. The food is cooked well, and they're VERY generous with portions. Great place, will always be my "go to" place and I recommend it to others.
Sinato “Stuart Mitchell” . 2020-04-17
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I've been afew times everytime good food and always polite service
Andrew Mcgeachen . 2020-03-14
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First time eating here. Ordered chicken kebab and chips. Sadly on opening meal at home, chips Really undercooked and chicken dry, obviously pre-cooked and wholly unappetising. Kebab meat should be freshly cooked in front of your eyes and have that unique char grilled taste, not pulled out of a Bain Marie!
RAK1967 . 2019-12-21
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Used these for years the kebab I got tonght was awful...hardly no meat and of poor quality Garlic bread like well I dont know it was like a rock hard circle with no garlic? What has happened to this place? Used to be so good! Wont be using no more it all went in the bin
Kerry P . 2019-11-18
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These guys were fantastic. Great service as I made mistake for collection instead of delivery. But great friendly helpful service made sure my meal was hot and wholesome. Excellent service.
Toolfearinnoculum . 2019-11-09
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Great food and quite cheap for a kebab place as well. Clean and lovely staff
Nathan Girdlestone . 2019-11-08
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Best kebabs in town, the chicken meat is so delicious
Stoleru Stefan . 2019-09-29
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Don't visit often but when I do I'm always fully satisfied treat to look forward to locally
Christopher Steven Martins . 2019-09-01
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I found unless I spend mega bucks nowhere can compare to these guys..good GOOD food..never turned up cold always delivered within the time given...I ve recently moved to the opposite side of the city and takeaways are totally rubbish over here and still gladly pay an extra £1 for delivery...💙
Jason Rowell . 2019-08-18
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Garlic mayo is class, nuggets are soft coating but Taste is unreal, donner meat 10/10 all round class
Nic . 2019-07-21
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Been going here for years. Fresh ingredients and great service. I have other kebab shops closer but still always go here. Keep up the good work.
Paul Martin . 2019-07-06
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Very good food and great team overthere !
Florin Fanateanu . 2019-04-26
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food was amazing pipping hot and the kids loved the pizza
Angela . 2019-04-05
MORE AT Just Eat
Didn't get mushrooms or mayonnaise in one kebab and didn't get BBQ sauce in the other apart from that the food was lovely.
David . 2019-03-17
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everything about it is banging
Matthew . 2019-03-13
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Burgers smelled and tasted incredible but the kebab was a bit cold and stale.
Mika . 2019-03-10
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I exactly asked no onions and peppers but this time you put even more than normal !!!
Gintaras . 2019-03-10
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We just moved recently and tried our new local, didn't rate it at all, our old local is still our go to takeaway, might take longer but it's worth the wair
charlotte . 2019-03-09
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Very polite and nice staff and so delicious food. Thank you very much
Jolanta L. . 2019-03-05
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This is the 2nd time we have ordered here within in a few weeks of each other, no complaints at all both orders have arrived early by at least 20 minutes + both piping hot and delicious, the pizza is amazing + donner meat with chilli sauce spot on, without doubt beats Mega munch by a country mile + some!
290715 . 2019-03-02
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Quick delivery and nice hot food but chicken wings should be stated hot as they are very spicy
dean . 2019-03-02
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Pizza was nice if a little bit too salty, extras were as ordered & delivery was prompt.
Les . 2019-03-02
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Every thing was great food hot and came early ..but never took the 15%off with voucher ..never mind can't win them all.
Sally . 2019-02-24
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The food arrived cold, and the chips were soggy
Emma . 2019-02-24
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Excellent food and service as always 🙂
Sophie . 2019-02-24
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Food tasted nice and arrived early. We will definitely order from here again.
Jenna . 2019-02-23
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Nice and reliable as usual. Can’t fault.
Douro . 2019-02-22
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Had obviously been in the containers for a while, everything was very soggy on arrival
Becky . 2019-02-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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958 Opinions
Great good, great staff and very accommodating. My only critique is that if you request a quiet corner because you have two teenage boys with special needs, please don’t then sit a child next to us (if possible). People with special needs are very sensitive to noise, which is why I asked for a quiet area. It’s difficult to manage.
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Chips were delicious along with garlic bread. Didn’t have too long of a wait for delivery. Only drawbacks was the pizza was rather bland and made me unwell the following morning
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All have food delivered never late always extremely hot! Perfect chicken and chips always cooked perfectly, Donor kebabs never had any issues and I would say one of the best takeaways in Norwich
632 Opinions
pizza and potato tots were stone cold...First time ordering from here and wouldn't order again.