Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in Coychurch Lower Bridgend South Wales
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
61 Opinions in 2 websites
Could not fault this company at all. Personalised bottled beer ordered, arrived within 48 hours and exactly as requested. Amazing customer service
492 Opinions in 2 websites
I came home Thursday evening to find my wife shaking and crying. She had been to Tesco Extra Bridgend and been treated as a thief even though she had paid for everything. She bought a tent which had a security tag on it. The staff member at the self checkout area could not remove the security tag. When my wife went to leave the shop she explained this to the security guard who told her she needed to show him the receipt. This was in one of the shopping bags and she could not find it. All the guard needed to do was reprint the receipt which is easy to do using the club card or just by returning to the checkout and printing them out until the right one is found. It had been about two minutes so easy to find. He didn’t do that. The guard instead loudly interrogated my wife in front of other customers. The duty manager was called and he did nothing. He didn’t stop the guard verbally attacking my wife and didn’t suggest they simply reprint the receipt. Why? My wife left the store and walked to her car. She is a defenceless small woman, and she was by herself and the guard followed her. He refused to let her leave until she had handed over the tent, so stole it as legally it was hers as she had paid for it. He threatened her so she gave him the tent. The guard bullied her. The worst type of bullying. My wife was scared, intimidated, frightened, embarrassed and humiliated as other customers witnessed this and would possibly believe she stole the tent, so is a thief, as the tent was taken off her. What else would they think? Though very shaken my wife returned to the store. She asked that a replacement receipt be printed which another member of staff did. It showed the tent had been paid for so she asked for it back. She told the guard he was wrong to do what he did. He did not apologise, nor did the completely useless duty manager. The guard told her she was banned from the store, because she dared to stand up to his bullying and tell him he was wrong to treat her the way he did. The duty manager still did nothing. That security guard followed a woman, on her own, to her car and threatened her. That can never be the right action, not ever. That guard is a bully. If that is the way Tesco treat their customers then I won’t be returning there. I used to work for Tesco and out of loyalty we still shop there 40 years later. I won’t shop there again. I did go to the shop and made a formal complaint but have heard nothing. Neither the duty manager or guard were there. My wife complained on line but so far has heard nothing. The behaviour of the security guard was threatening so I have reported this to the police as threatening somebody is a crime.
52 Opinions in 1 websites
Drivethrough taken this morning and fantastic service. It makes sure a lovely difference to hear a pleasant voice on the intercom. The lady was polite, professional and willing to engage in her tone and words. WELL DONE - its makes a difference. 5 star service to match the 5 star product.