The best restaurants serving Other cuisines food in Kirkwall East Orkney Islands Highlands and Islands

2family members were violently ill after having the scallops contacted establishment and they did not accept any responsibility, never even offered a refund . Avoid at all costs

Coffee was nice but there was a member of staff who was exceptionally rude, with extremely poor customer service. She knew we were waiting, we even made eye contact twice as she proceed to then potter around doing nothing whilst we waited, and a queue of others formed behind us. Eventually the poor barista who was already rushed off of his feet took everyone’s orders whilst this member of staff chatted to people in the kitchen and drank water.

Very pleasant ambience, delicious food, at reasonable prices. I liked the soup, toasties, coffee and bagels. The friendly staff made my lunch memorable and a pleasure.

5/5 for friendly service, great tasting coffee and the bacon roll was yummy - nice soft roll and the bacon was well cooked and thick!!!

There was no greeting when we arrived and the staff just stared at us looking disengaged. So we double-checked that they were still serving and were told "yes". No indication to show us to a table so we chose one for ourselves. Ordered a tea, a black americano and a fruit scone. The order arrived promptly but the americano was dumped onto the table and slopped into the saucer; no apology, no offer of a napkin; no taking the americano away to get a clean saucer. And, there was no milk for the tea. We eventually picked up a napkin from the counter and ultimately asked for some milk for the tea. The milk arrived and I watch the waitress return to a colleague and say something which seemed to be derogatory towards us; tossing her head dismissively. When she realised I had seen her do this, she tilted her head to one side and said to noone in particular that she had something in her ear. The tea was nice. Not a tea bag but leaves in a diffuser. The scone had a good flavour but was dry as if it were two or three days old. The coffee was adequate. The staff seemed totally inexperienced. No warmth towards customers, indeed, we felt unwelcomed. Training desperately needed in customer care and a culture of caring about the service and product needs to be instilled. Needless to say we will not be back - ever.