The best restaurants serving Other cuisines food in Upton St Leonards Stroud South West
4 Restaurants on GastroRanking
404 Opinions in 2 websites
14 Opinions in 1 websites
Bondend Lane, Upton St Leonards, Gloucester GL4 8ED England, England
The first issue with the restaurant is lighting… If you have a window table, they are really dark and badly lit. They also have to shut the window blinds in the evenings because the house is being flood lit from outside - so the light would be too bright - which is a shame because you therefore can't actually look out of the windows in the evening. The second issue I have with this restaurant is the staff spend more time looking at their computers with their backs to all the guests - as if the computer is going to tell them how to give good customer service - when actually all they need to do is face their guests and keep their eyes open. I struggled several times to get the attention of any of the waiting staff. However, once you had their attention, the staff on the whole very friendly and helpful. Particularly the female breakfast staff. The third and most concerning thing about this restaurant is that I ordered something with a side of mashed potato and the mashed potato they gave me was obviously from a packet of powdered mashed potato; it was of a horrible texture and tasted disgusting. This is completely unacceptable for a restaurant at a Mercure hotel. Beware… The hotel also accepts dogs so I spent most of my dinner sitting listening to a dog yapping in the living room through the archway next door. If dogs are barking, the staff need to not ignore this and instead go and have a discreet word with the owner rather than allow them to disturb all the other guests. Not everybody likes dogs - and most people in any event don't want to hear dogs barking constantly while trying to eat their dinner. I don't often say this but I would not recommend until they change a few things.