The best restaurants serving Italian food in Graves Park Sheffield Yorkshire and The Humber

Great atmosphere, food it's something else have the taste of homemade food with a fancy restaurant stile touch, staff very polite and friendly I felt very welcome, I can't wait to visit this place again

Lovely place with excellent food and great staff. The guy who owns it is also very nice

I am saddened to be writing this review As my first few experiences with the food at Zizzona have been positive, so much that I have even recommended this take out to family and friends. Unfortunately the most recent time, which has been the first time speaking to a staff member (unsure of which one) on the phone has left a distasteful feeling regarding the place. On Saturday night, I ordered from Zizzona, a pizza for my boyfriend, my grandma and myself. Mine was a chicken, ham & veg pizza. The 3 of our pizzas were all different. A few hours after I ate my pizza, I was struck with projectile vomiting and some other nasty symptoms. This was an awful night. Whilst I couldn’t be sure this was due to food poisoning, there was still a chance due to the timing of it and intensity of the symptoms. Because of this, I messaged Zizzona on instagram on Sunday sharing what happened because it’s important for them to know so that they are extra careful and take the possibility into consideration that it could have been food poisoning. It’s now Tuesday and my message has not been responsed to yet. So tonight I have decided to phone them and very politely & thoughtfully reiterated what I’d said on the message. To my disappointment, the response from the staff member I spoke to contained zero compassion and straight away I was struck with “we are 100% satisfied with our food safety, no one else has given this complaint, we will reply to your instagram message” This response did feel pretty unprofessional especially due to the severity of the situation. The fact I’d come into the conversation saying that I can’t be 100% certain and this still didn’t seem to matter. Instead of addressing my concerns with understanding or empathy, I was met with defensiveness, which left me feeling dismissed. I wasn't expecting an admission of fault, just a thoughtful acknowledgment of my experience and reassurance that the matter would be taken seriously. It’s important to add, I could have quite easily gone straight to write a google review but I chose to contact them, giving them the chance to respond appropriately. If this has been handled in a suitable and professional manner, I would be leaving no review. I truly wanted to continue being a loyal customer, but after this interaction, I am left questioning whether I can trust their level of care and commitment to their customers’ wellbeing. I hope Zizzona takes this feedback on board and improves their approach to customer service in such situations. *For context: instagram message sent Sunday is uploaded. *As per Zizzona’s latest reply: Yes, I received your response on Instagram following our phone call I made tonight. However, this still doesn’t address my concerns adequately. I wasn’t expecting an admission of fault, but I did hope for some acknowledgment that my experience would be taken seriously. Dismissing any possibility of a connection without considering extra precautions or showing any openness to investigate feels unprofessional, especially in matters related to customer safety., I also noticed a similar review on trip advisor from 2022, where a customer reported her daughter becoming violently ill a few hours after consuming a chicken & chorizo pizza from Zizzona. While this was two years ago, had such concerns been fully investigated back then, perhaps this situation could have been prevented. I strongly believe this issue should be handled more carefully.

Always lovely food and attentive,caring service

Not tried this place before. Great food recommended 👍

Just ordered from here tonight and was really impressed! Food lovely hot and tasty! Definitely come back!

Visited this restaurant for the the first time on Friday night with friends. The food and service were amazing, really nice restaurant with a nice family feel to it. The garlic bread starters were a good size, with a nice thin and crispy base and the picante option had a great kick to it. We all ordered different main courses (pasta, veal and salmon) and deserts - all of them looked and tasted incredible. Plenty of options on the menu to cater for all tastes. Highly recommenced, we will definitely be back.

Was lovely to see the cafe looking clean and smart staff friendly, I've just got one issue the prices , wow £4 for a slice of cake, £3 for a rock hard ginger bread face , I spent £35 in there today with having 4 grandchildren with me just on 3 gingerbread biscuits and drinks, the size portions are too big and too pricey , I think personally they should be smaller portions for kiddies then prices might be cheaper to help larger families