The best restaurants serving Indian food in Town Centre St. Helens North West

Best Indian. Tried others and always go back to balti spice

Fantastic food, great services, great flavours, never a bad delivery or a bad meal, always just right. Our "go to" for a Indian takeaway every time

Palace Tandoori Balti Ordered last friday from Uber Eats and for once it was a quick delivery but food was very disappointing. Mixed starter was OK and just warm enough to eat, Special fried rice was just too greasy and just about warm, and the so called Special Rogan josh was a bland tomato based barely spiced sauce, definitely NOT a Rogan josh and less spicy than a Korma. Peshwari naan was ok and tasty but only had coconut inside. A complete disappointment and total waste of Money, Thanks to Warburtons Crumpets which were needed after leaving most of the greasy rice and tomato barely spiced sauce Update on issue (added to a comment below but thought it would be good for others to see at a glance how non existent their customer service and bad attitude towards customers is) Sent a message via their website but no reply sent an email to their so-called customer care after no reply to message and yet again no reply Decided to call in to try and rectify the issue as had put the majority of the inedible meal in the fridge and took it with me so I could show them how bad it was but all I got was verbal abuse from the manager who even threatened me with calling the police if I did not leave, tried to reason with him but the abuse carried on. Asked him politely to at least just taste the so called curry but he refused, politely asked the staff but they also refused. He seemed to think that the message I had left via their website about the issue and then the email to their non existent customer support should be left unanswered as it was a complaint. He kept saying it was not his problem and to contact Uber even though it was the food that was the issue not the delivery. Even when I managed to calm him down his attitude was still the same. No excuse for the verbal abuse from the manager and the total lack of customer care and no attempt from the establishment to try and resolve the issue. Any half decent manager would of at least tried to resolve the issue and the review could of had a positive ending and could have turned a BAD review around.

The restaurant is not accommodating for large groups. The food was excellent, and the service was satisfactory during the meal, although the main courses took a bit too long to arrive. The issue arose when it was time to pay the bill. Despite informing the staff beforehand that our group of 15 would be paying separately, the manager insisted on providing a single bill for us to sort out amongst ourselves. This is challenging when some are paying by card, and it's not practical to expect customers to carry change. The correct approach would have been to allow each person to pay for their own order. Although they eventually permitted this, the hassle significantly detracted from the overall experience. It seems the staff are not focused on customer support. I recall a similar situation last year when an additional fee was charged for card payments. I had hoped for an improved experience this year, but it appears a different choice will be necessary in the future.

Always great food and service. Obligatory end of the night curry after a night out for over 30 years.