Delivery
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Outdoor
The best restaurants serving French food in North East Lincolnshire Yorkshire and The Humber
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
139 Opinions in 1 websites
Arrived after having booked a table earlier. No table ready and looked surprised we had turned up although we were listed on their bookings sheet. Had to wait a while until a table was made ready and a manager found and consulted. Took a while for our order to be taken and the food (Roast Sunday Lunch) was very nice. I attempted to contact one of the serving staff by raising my hand 3 times, there was no response. A person waiting to be served a drink at the bar decided to sit down as he had waited so long for someone to turn up at an empty bar and serve him drinks. I wanted a dessert but no one came to check on us throughout the meal to see if we wanted another drink or dessert. Eventually I gave up and decide not to have one. Interestingly enough a group leaving as we were eating complained to the Chef that the service was very poor but his food was lovely. Seems like a similar experience to ours.
37 Opinions in 1 websites
I've given the restaurant a 4 star review. And here are my reasons. Myself and my family go out for breakfast around Grimsby and Cleethorpes on a regular basis. We try Brown's on the sea front. The serve yourself buffets, jonny doughnuts. The fisherman's arms. Top to bottom. This could have been a disappointing experience as it took us an hour to get our food. Unfortunately for us they had just received a difficult table of 12. Even so an hour wait for breakfast is a long time. We had a very similar experience in the fisherman's arms. With one very big difference. Their customer service was shocking. This service was very good. Which saved this review from being a 2 star review. The food was exceptional. And we were offered free drinks because of the wait. Sometimes in this business not everything goes to plan. This was one of those days. But credit to them the staff turned it around. What I will say is the long delay with the food created a knock on effect for the rest of the day. So things I had planned Unfortunately didn't get done. I'm sure next time it will be a smoother service