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4 Opinions in 1 websites
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back
4 Opinions in 1 websites
Fantastic coffee and great food! We will be back again for another one of them toasties soon!! This will be our new regular visit on our trips to filey 😊
4 Opinions in 1 websites
I was at Greggs in Whitley Bay last month and found the bin over flowing with rubbish each time. The table area where you get your milk and sugar was sticky and messy! Also there wasn't always serviettes handy. The cafe area is closed at the moment but last month I saw customers cleaning their own tables! This is not right. We are still not over Covid yet so cleaning is very important. Just saying.
3 Opinions in 1 websites
The view is excellent, no doubt about that. However, despite the venue operating a ‘1 in 1 out’ policy, we struggled to find any spare tables when let in. Unfortunately without a table number you can’t order a drink. When we finally got a table, it was full of glasses which remained throughout our visit, this was despite the waitress delivering our new drinks to the table. It would seem that when it comes to drink traffic, it is only one way.
3 Opinions in 1 websites
Not a very nice experience. The fish was soggy and pale and didn’t taste too great. The jumbo sausage was small and the curry sauce was expensive for the size. Was very unhappy with our meal.
3 Opinions in 1 websites
Elegí esto para un almuerzo de comida rápida y estoy contento de haberlo hecho, pollo perfectamente cocinado, patatas fritas picantes gravysnd fantásticas. Grandes porciones, demasiado grande para mi esposa a mi ventaja.
3 Opinions in 1 websites
I decided to try a new fish and chip shop yesterday and settled on here. I ordered fish, chips and a battered sausage. The chips were average and not the usual style of soft and crispy chips that one expects - some may have liked them but they weren’t for me. The fish was soggy and bland and the batter tasted of oil and had no flavour to it. It was one of the worst pieces of fish that I’ve had in a very long time. The sausage was no better. I gave the inside of the fish to my cats and threw the rest of it in the bin. Needless to say, I wouldn’t recommend this venue nor will I be back.
3 Opinions in 1 websites
Staff very friendly and helpful when deciding what to have for the first time. Very clean seating area and kitchen sparkling too. Food- burgers very tasty, seasoned as they should be and cooked to perfection, lovely and juicy. Fries were fresh,crispy and very good value for money. Move over five guys this places tops you on flavour and much more affordable. Milkshake also very creamy and flavoursome made from real ice cream! A must try restaurant or take away :) We will be back…. Thank you
2 Opinions in 1 websites
Popped into Dottys on a Saturday lunchtime, mainly for a milkshake for my step-daughter. There is a large choice of milkshakes for £2 each, cream and sprinkles can be added for £1.50p and a doughnut for 50p. We went for both choices. She was very excited and said the milkshake was lovely. The doughnut, when I picked it off the top of the milkshake, felt very stale. We decided to order food. There is a small selection of meals on the menu including breakfast, toasties, paninis, burgers and ham, egg and chips. Smaller portions can be made for younger children. We both ordered a bacon sandwich and a portion of chips. The bread was cheap, only 2 slices of bacon and the handful of chips we received for £2.50 for a portion was a disappointment. My step-daughter had a toastie which came with salad, coleslaw and tortilla chips which a pleasant surprise. When I went to pay, the lady who served us picked up our tab piece of paper which clearly had been totalled up but then proceeded to go through my entire order with me, writing down prices and adding it up again, only to reach the same price as the initial tab form said. I then attempted to pay by card which took forever to make a connection and then said payment not accepted. I was made to feel like this was my fault and that I didn’t have enough funds in my account which was certainly not the case. Luckily I had cash so was able to make a payment. Would I return again? Probably not, unless just popping in for a drink as a treat. Basic, overpriced food and milkshakes and average customer service.
2 Opinions in 1 websites
Fast, good selection and nice customer service. Great for a quick bite to eat at a decent price. Will be coming back.
2 Opinions in 1 websites
The minced steak pies weren’t ready so I had a meat pie, which actually has the same minced steak filling, and a chunky steak pie. Both very nice and a good price too.
2 Opinions in 1 websites
AJ's is a great place to pop into for a sneaky pasty. Once again the staff are friendly and helpful and the food is fab! I'll be back.
2 Opinions in 1 websites
Es un restaurante de comida rápida. Hay pocas mesas en la zona de césped. Muy buen servicio, personal amable y muy buen precio. Tenían desinfectante en todas las mesas.
2 Opinions in 1 websites
He estado aquí muchas veces y tengo que decir que es el mejor pollo frito, mi boca está aguada en este momento solo de pensar en lo jugoso