The best restaurants serving Fast food food in City of London, Westminster London

I made a delivery order direct to kitchen cottage, the wrong order was delivered. I phoned North End Road kitchen cottage where the order was coming from to be told its the riders fault! They wouldn't take ownership and kept saying we have to contact the rider. Absolute shambles! Never again will I order from these jokers!

I was charged twice for my meal, I asked for a declined receipt but they said they didn't have one, two days later I check my account and I've still been charged for two. Not only that but the las behind the till forgot to give me extra.hot wings I payed for.

Dear Ambala Sweets Customer Service Team, I am writing this email to express my deep disappointment and shock regarding a recent incident that occurred at the Ambala Sweets outlet in Whitechapel. As a loyal customer since 2010, I have always held Ambala Sweets in high regard, but the behavior of your manager on the evening of May 13th has left me extremely upset. On that particular day, I visited the Whitechapel outlet with two of my friends for a small meeting. While enjoying some singara and coffee, one of my friends kindly gave me two packs of yogurt as a gift. As my friends and I are fond of Ambala Sweets' various delicacies, such as laddu and kaju katri, I sought permission from my friend to approach the manager and exchange one of the yogurt packs for some laddu, as per your shop's policy of exchanging items with a receipt. To my surprise and disappointment, the customer service representative, who happened to be the manager on duty, rudely refused my request for an exchange. This incident occurred within minutes of the purchase, while we were still seated inside the shop. I was taken aback by this response, especially since I had invited my friends to enjoy your sweets and felt embarrassed in front of them. As a loyal customer and host of that meeting, I expected fair treatment and respect. I am writing this email to bring this matter to your attention and request appropriate action be taken regarding this incident. The behavior displayed by the manager on duty not only violated the principles of good customer service but also failed to uphold the standards of professionalism and respect that Ambala Sweets has built its reputation upon. As a valued customer, I would appreciate a response to this complaint, informing me of the actions you will be taking to address this issue and prevent such behavior from occurring in the future. I believe it is crucial to ensure that all customers are treated fairly and respectfully, irrespective of the circumstances. I sincerely hope that Ambala Sweets will take this matter seriously and take appropriate measures to rectify this situation. Thank you for your attention to this matter. I look forward to hearing from you soon and having my concerns addressed. Yours sincerely, Tufajjol

Absolute rip off - 30 fries with cheese and charged £4.66 so basically - I could see they skimped which is why I counted - seriously 15.5p for a single not large skinny fry!!! Never again they should be ashamed - more fool me for going there!!

Best McDonald’s in south london I did not have any problem, staff are so friendly and managers as well

Awful experience yesterday at this place. My niece was charged £14.00 for a small bottle of water. Thankfully she paid for it with apply pay and noticed straight away. She told the staff what had happened and wanted the refund for the amount that was overcharged. This then escalated into the staff saying they were not able to do this and would we like the value of the amount in food instead! This was not an option to us as we were all booked into a restaurant half an hour from this time! The staff were rude, unhelpful and were all laughing behind the counter. We really had to argue the case, we were told they didnt keep cash on the premises and there was nothing they could do abut it. After a very stressful 20 mins or so arguing the point with them, they gave us the cash back. We went out the shop and a customer who had witnessed the whole scenario came out and told us that the staff were actually all talking and laughing about the incident. Another member of the family went back into the shop to ask for the area manager details. The staff member went out the back and actually wrote the number on her arm!!!! Dreadful customer service and the staff should all be put onto a customer awareness training programme or sacked! Total scam!

No one who works here know what they are doing , long waiting times for food in the drive through drinks orders are so full on taking of the lid the contents goes everywhere food in the takeaway bag is not what I ordered . KFC get your house in order or else these reviews will get worse.